85 Language Specialist jobs in the United Kingdom
Language Talent Programme - Russian Ref. 3547
Job Viewed
Job Description
Job description
Flexible Working: due to the nature of the 11- week programme, we are unable to offer flexible working. Full time attendance is 36 to 37 hours per week with some specific hourly attendance required e.g. for training courses. You will be notified of these occasions well in advance.
About Us
GCHQ and MI5 are part of the UK’s Intelligence Services. We work together to safeguard Britain’s people, interests, and businesses from various threats at home, overseas, and online, including cyber-attacks, espionage, terrorism, and organised crime. Working across our vital missions, you’ll deliver impact at the heart of national security, all within a supportive and inclusive environment that allows everyone to thrive.
The Role
In this exciting 11-week paid placement, your language skills and cultural knowledge will make a real impact on our operations. Day to day, develop your understanding of language as you analyse, transcribe, and translate audio and written materials. Some of these materials may be technical or specialised in nature, giving you a chance to master new skills in a unique field, but it doesn’t stop there.
Here, your influence extends beyond language. Your cultural understanding will be invaluable as you collaborate with customers and partners, providing context for your team. You may even have the chance to draft Intelligence reports and conduct research using a variety of tools. With specialist tools at your disposal, you’ll uncover valuable insights to present to your team. Your work will be unique, varied, and far from average. Surrounded by colleagues, who share your passion for languages, this role offers you the chance to make a real impact.
We have limited spaces in London, Cheltenham, Manchester and Scarborough, so we’d encourage you to be open and flexible with your application.
About You
We welcome applications if you have, or expect to obtain, a 2:2 degree or above in Russian. You’ll either be in the final year of your degree or have graduated in Summer 2022 or later. Whatever your background, you should be adaptable, motivated and collaborative, always keen to use your language skills and learn new things. You don’t need a technical background for this role, but you must be willing to pick up new skills–especially those that are technical and complement your language abilities.
Training and Development
From day one, we’ll be here to support you. Whether you join GCHQ or MI5, you’ll receive a comprehensive training and development package in both language and analysis, including classroom-based learning and hands-on training, which will enable you to grow your skills and perform to the best of your abilities. Throughout your internship and career at GCHQ and MI5, trained professionals will support you.
We’re committed to developing our staff, but we know this will look different for everyone. That’s why there’ll be lots of tailored training, coaching and mentoring as we work with you to build the skills you need, enabling you to excel throughout your internship and chosen career. At MI5 and GCHQ, you’ll find an inclusive and supportive working environment that’s designed to encourage open minds and attitudes. We value and nurture talent and are committed to helping you fulfil your potential.
At GCHQ, you have the opportunity to apply for a permanent position with us once you’ve completed the programme. If you succeed in your tests and competency interview, you’ll join our vibrant community as a language specialist.
If you do decide to join us as a language specialist, you have the opportunity to apply for our Language Career Development Scheme within the first five years of working at GCHQ. This scheme is designed to help you broaden and develop your language skills. In addition to this, you also have the chance to become a member of the Chartered Institute of Linguists (CIoL), and gain recognised professional linguist qualifications.
At MI5, you’ll have a personal mentor who will introduce you to the organisation, and a language mentor who will enhance your language skills. This mentor will customise practice materials specifically for your needs to help you succeed in the language test after applying for a permanent position. Plus, as one of the government’s leading employers of linguists, when you join us, you’ll join a vibrant network of language enthusiasts who share your passion for languages.
Like GCHQ, you have the opportunity to apply for a permanent MI5 position at the end of your placement. As a permanent member of our team, you’ll receive regular language lessons to maintain and develop your skills and become part of a thriving linguist community.
Please note, the MI5 roles are based in London, while the GCHQ roles are based in Cheltenham, Manchester and Scarborough.
Rewards and Benefits
At GCHQ you’ll receive a starting salary of £6,505. Applicants who pass the end-of-programme graduate-entry language tests and assessment centre, and who are made and accept an offer of employment with us, will receive a starting salary of £6,408.
At MI5 you’ll receive a starting salary of £7 55. Applicants who pass the end-of-programme graduate-entry language tests and assessment centre, and who are made and accept an offer of employment with us, will receive a starting salary of 9,152.
On the 11–week Internship, you’ll receive a salary of £6,5 - ,255, dependent on the organisation, plus other benefits including:
- 5.5 days of annual leave during the internship.
- Access to a subsidised gym, restaurant, and on-site coffee bars in the Cheltenham office.
Equal Opportunities
At GCHQ and MI5, diversity and inclusion are critical to our mission. To protect the UK, we need a truly diverse workforce that reflects the society we serve. This includes diversity in every sense of the word: those with different backgrounds, ages, ethnicities, gender identities, sexual orientations, ways of thinking, and those with disabilities or neurodivergent conditions. We therefore welcome and encourage applications from everyone, including those from groups that are under-represented in our workforce, such as women, those from ethnic minority backgrounds, people with disabilities and those from low socio-economic backgrounds.Find out more about our culture, working environment, and diversity on our websites:
We’re Disability Confident
GCHQ and MI5 are proud to have achieved Leader status within the DWP’s Disability Confident scheme. This is aimed at encouraging employers to think differently about disability and take action to improve how they recruit, retain, and develop disabled people.
As a Disability Confident Leader, we aim to ensure that a fair and proportionate number of disabled applicants who best meet the essential minimum criteria for this position will be offered an interview, if it is practical for us to do so, (this is known as the Offer of an interview). To secure an interview for this role, the minimum criteria (in order of application process) are:
- Demonstrate a motivation for applying to work for MI5 or GCHQ as a language specialist.
- A demonstrable high level of Russian by achieving a pass in our language tests.
- Demonstrate a proactive approach to problem solving, being self-motivated, and able to engage with others.
Upon successful completion of these stages, you will be invited to an interview. This is your offer of interview.
There is a wide range of extra support available throughout the recruitment process to enable you to do your best. See our website for information on reasonable adjustments we can offer.
What to Expect
Our recruitment process is fair, transparent, and based on merit. Here is a brief overview of each stage, in order:
- Initial application and eligibility sift.
- In-person language tests in London, Cheltenham, or Manchester.
- In-person interview in London, Cheltenham
Please note, you must successfully pass each stage of the process to progress to the next. Your application may take around 6 to 9 months to process, including vetting, so we advise you to continue any current employment until you’ve received your final internship offer.
Before You Apply
To work at GCHQ and MI5, you need to be a British citizen or hold dual British nationality. Read about our eligibility criteria:
Please note we have a strict drugs policy. Once you start your application, you can’t take any recreational drugs, and you’ll need to declare your previous drug usage at the relevant stage.
Before you apply, we advise you to consider setting up a separate email address for your contact with us to ensure your personal and application correspondence remain separate. Try to avoid having identifying features in your email address, such as your first and/or surname and date of birth. This is good practice and will help you manage your application with us more securely.
The role at MI5 is based in London, so you’ll need to live within a commutable distance. Please consider any financial implications and practicalities before submitting an application, as we do not offer relocation costs.
Please note the role at GCHQ is based in Cheltenham, Manchester, or Scarborough, so you’ll need to live within a commutable distance. Please consider any financial implications and practicalities before submitting an application, as we do not offer relocation costs.
Right to Withdraw Statement
Please be aware that we reserve the right to bring forward the closing date for this role from the original closing date once a certain number of applications have been received. Please be mindful of this and submit your application at your earliest convenience to avoid disappointment.
Job No Longer Available
This position is no longer listed on WhatJobs. The employer may be reviewing applications, filled the role, or has removed the listing.
However, we have similar jobs available for you below.
Learning Support Assistant (Speech & Language Specialist)
Posted 7 days ago
Job Viewed
Job Description
Job Title: Learning Support Assistant (Speech & Language Specialist)
Location: Winslow,Buckinghamshire
Start Date: September 2025
Contract Type: Full-time or Part-time – Term Time Only
Salary: £90 – £120 per day (depending on experience)
About the Role:
A welcoming school in Winslow is seeking a Learning Support Assistant with a specialism in Speech and Language support. You will work closely with pupils who have communication difficulties, helping them to develop language skills and access learning across the curriculum.
Key Responsibilities:
- Support pupils with speech, language, and communication needs (SLCN).
- Deliver targeted interventions designed by Speech and Language Therapists.
- Encourage use of strategies such as visuals, repetition, and Makaton.
- Assist teachers in adapting classroom communication.
- Track and record pupils’ progress in speech and language development.
Requirements:
- Experience supporting children with speech and language needs.
- Knowledge of strategies such as Makaton, Colourful Semantics, or ELKLAN training (desirable).
- Strong communication and interpersonal skills.
- Patient, supportive, and creative approach.
- Enhanced DBS on the update service or willingness to apply.
Why Join Us?
- Strong links with external specialists and therapists.
- Ongoing CPD and training in communication support.
- A rewarding role supporting children to find their voice.
How to Apply:
Send your CV to (url removed) or call (phone number removed) to find out more.
Learning Support Assistant (Speech & Language Specialist)
Posted 7 days ago
Job Viewed
Job Description
Job Title: Learning Support Assistant (Speech & Language Specialist)
Location: Winslow,Buckinghamshire
Start Date: September 2025
Contract Type: Full-time or Part-time – Term Time Only
Salary: £90 – £120 per day (depending on experience)
About the Role:
A welcoming school in Winslow is seeking a Learning Support Assistant with a specialism in Speech and Language support. You will work closely with pupils who have communication difficulties, helping them to develop language skills and access learning across the curriculum.
Key Responsibilities:
- Support pupils with speech, language, and communication needs (SLCN).
- Deliver targeted interventions designed by Speech and Language Therapists.
- Encourage use of strategies such as visuals, repetition, and Makaton.
- Assist teachers in adapting classroom communication.
- Track and record pupils’ progress in speech and language development.
Requirements:
- Experience supporting children with speech and language needs.
- Knowledge of strategies such as Makaton, Colourful Semantics, or ELKLAN training (desirable).
- Strong communication and interpersonal skills.
- Patient, supportive, and creative approach.
- Enhanced DBS on the update service or willingness to apply.
Why Join Us?
- Strong links with external specialists and therapists.
- Ongoing CPD and training in communication support.
- A rewarding role supporting children to find their voice.
How to Apply:
Send your CV to (url removed) or call (phone number removed) to find out more.
Language Quality Specialist
Posted 9 days ago
Job Viewed
Job Description
The Language Quality Specialist is a proactive member of the Quality team, contributing to deliver globally an efficient quality management service to internal staff, external resources, and clients.
**RESPONSIBILITIES**
+ Trigger Quality Feedback Reports and improvement plans on selected resources, liaising with all stakeholders (PMs, Quality team, Internal Linguists, External Reviewers, Vendor Managers, etc.).
+ Analyze language quality issues and works on global and local improvement plans with project management and quality teams
+ Support VMs and PMs in anticipating and dealing with quality issues.
+ Flag potential resources for promotion or demotion based on quality results.
+ Run regular analysis on resource and language quality status.
+ Monitor edit distance per language and help to enhance language output.
+ Drive global language quality strategy and establish tools to monitor the quality of outsourced language translations.
+ Work with Terminology Coordinator to make sure language assets are created and updated as needed.
+ Help to build and design a robust and efficient Quality system as well as the creation of SOPs related to this function.
+ Contribute to conceive developments/enhancements and best practices in Language Quality.
**REQUIRED KNOWLEDGE, SKILLS AND ABILITIES**
+ Native level of Japanese language skill (speaking/reading/writing).
+ 3-5 years' experience as a Language Quality Specialist dealing with multilingual projects.
+ Mediation/negotiation skills in working with people from different countries and cultures.
+ Ability to multitask and quickly adapt to change.
+ High level of commitment and motivation is essential.
+ Higher education in translation-related studies, or equivalent experience.
+ Excellent oral, written, and interpersonal communication skills in English.
+ Extensive knowledge of Multilingual Quality Monitoring processes.
+ Proven skills of analysis, time management, organization, and attention to detail.
**PHYSICAL REQUIREMENTS**
+ Extensive use of keyboard requiring repetitive motion of fingers.
+ Extensive use of telephone and face-to-face communication requiring accurate perception of speech.
+ Regular sitting for extended periods of time.
The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.
IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create connections that accelerate the development and commercialization of innovative medical treatments. Everything we do is part of a journey to improve patient outcomes and population health worldwide.
To get there, we seek out diverse talent with curious minds and a relentless commitment to innovation and impact. No matter your role, everyone at IQVIA contributes to our shared goal of helping customers improve the lives of patients everywhere. Thank you for your interest in growing your career with us.
EEO Minorities/Females/Protected Veterans/Disabled
Alexa Language Operations Specialist - French,Alexa Information & Ads
Posted 9 days ago
Job Viewed
Job Description
At the intersection of AI and natural language understanding, voice-assistant technology is one of the most exciting industries to work in today. Alexa is Amazonu2019s voice AI. Alexa lives in the cloud and is happy to help anywhere there's internet access and a device that can connect to Alexa. Making Alexa part of your day is as simple as asking a question. Alexa can play your favourite song, read the latest headlines, dim the lights in your living room, and more. Basically, Alexa wants to make your life easier, more meaningful, and more fun by helping you voice control your world, both at home and on the go.
Help make Alexa smarter by joining our Knowledge International Operations team in Cambridge, UK. We use our cultural and linguistic knowledge to localize Alexau2019s knowledge base so that Alexa can understand and answer more questions from Alexa customers in all languages.
As a member of the team, you will be responsible for translating knowledge content into your language, following a variety of processes using our understanding of systems related to the Alexa knowledge base. We identify and correct knowledge gaps and share findings to implement scalable solutions across languages. We think from the customeru2019s viewpoint and use our cultural and linguistic expertise to solve questions on how customers might interact with Alexa.
If you are a proactive, adaptable, and quality-driven professional who thrives in a collaborative environment, we invite you to apply for this French-speaking Support Engineer role in our Cambridge office. This is an excellent opportunity to leverage your technical expertise and language skills to make a direct impact on customer satisfaction and team metrics.
Key job responsibilities
As a native French-speaking Support Engineer based out of our Cambridge office, you will be responsible for providing high-quality technical support to Alexa Question & Answering (Q&A) internal and external customers. In the role, you can expect to:
- Follow workflows with strong guidelines to localize and scale Alexa's Q&A understanding, using internal localization tools and engines
- Create relevant and engaging content for customers based in your languageu2019s locale
- Use your language expertise to perform Quality Assurance testing, ensuring that the content you localize is understood correctly and enables Alexa to sound like a local
- Work across a set of internal applications and platforms to analyze where Alexa fails to provide an optimal answer
- Act as the first line of defence by troubleshooting top semantic frictions/defects using a set of semantic Q&A tools and implement fixes to drive improvements in Alexa's performance in your language
- Manage trouble tickets to resolution or escalation, leveraging existing documentation, procedures, and tools
- Triage complex problems to appropriate teams and track through to resolution
- Interface with a variety of business and technical teams to resolve blockers and share language specific defect trends to fix problems at the root
- Provide detailed data and communication in tickets, documenting your investigation actions and next steps
- Adhere to SLA thresholds for defects and stakeholder requests while ensuring all tasks are implemented to our high bar for quality processes
- Generate service metrics using scripts and/or documentation
- Apply your unique skillset to improve team processes and highlight documentation or training needs
- Impart your knowledge to team members through peer reviews, trainings and/or support sessions
Basic Qualifications
- Fluency in French and English, with strong written and verbal communication abilities
- Demonstrable ability to think around issues and look at the wider picture in order to provide solutions through a variety of problem-solving techniques
- Ability to thrive under pressure and adapt to a fast-paced environment
- Ability to keep up with changing project conventions and newly launching projects
- Excellent organizational skills and attention to detail
- Strong analytical, communication and interpersonal skills
- Commitment to providing high-quality support and exceptional customer service
- Proficiency in generating accurate and complete support documentation
- Good judgment and decision-making skills
- Proficient with Microsoft Office products
Preferred Qualifications
- One or more years of experience as a transcriber or annotator
- Quick in adapting to new processes and workflows
- Writing/editing experience and familiarity with content production processes
- Experience/Familiarity with ontologies and/or knowledge representations
- Experience/Familiarity in SQL
- Experience in a technical support or similar role
Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( ) to know more about how we collect, use and transfer the personal data of our candidates.
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region youu2019re applying in isnu2019t listed, please contact your Recruiting Partner.
Alexa Language Operations Specialist - French,Alexa Information & Ads
Posted 9 days ago
Job Viewed
Job Description
At the intersection of AI and natural language understanding, voice-assistant technology is one of the most exciting industries to work in today. Alexa is Amazonu2019s voice AI. Alexa lives in the cloud and is happy to help anywhere there's internet access and a device that can connect to Alexa. Making Alexa part of your day is as simple as asking a question. Alexa can play your favourite song, read the latest headlines, dim the lights in your living room, and more. Basically, Alexa wants to make your life easier, more meaningful, and more fun by helping you voice control your world, both at home and on the go.
Help make Alexa smarter by joining our Knowledge International Operations team in Cambridge, UK. We use our cultural and linguistic knowledge to localize Alexau2019s knowledge base so that Alexa can understand and answer more questions from Alexa customers in all languages.
As a member of the team, you will be responsible for translating knowledge content into your language, following a variety of processes using our understanding of systems related to the Alexa knowledge base. We identify and correct knowledge gaps and share findings to implement scalable solutions across languages. We think from the customeru2019s viewpoint and use our cultural and linguistic expertise to solve questions on how customers might interact with Alexa.
If you are a proactive, adaptable, and quality-driven professional who thrives in a collaborative environment, we invite you to apply for this French-speaking Support Engineer role in our Cambridge office. This is an excellent opportunity to leverage your technical expertise and language skills to make a direct impact on customer satisfaction and team metrics.
Key job responsibilities
As a native French-speaking Support Engineer based out of our Cambridge office, you will be responsible for providing high-quality technical support to Alexa Question & Answering (Q&A) internal and external customers. In the role, you can expect to:
- Follow workflows with strong guidelines to localize and scale Alexa's Q&A understanding, using internal localization tools and engines
- Create relevant and engaging content for customers based in your languageu2019s locale
- Use your language expertise to perform Quality Assurance testing, ensuring that the content you localize is understood correctly and enables Alexa to sound like a local
- Work across a set of internal applications and platforms to analyze where Alexa fails to provide an optimal answer
- Act as the first line of defence by troubleshooting top semantic frictions/defects using a set of semantic Q&A tools and implement fixes to drive improvements in Alexa's performance in your language
- Manage trouble tickets to resolution or escalation, leveraging existing documentation, procedures, and tools
- Triage complex problems to appropriate teams and track through to resolution
- Interface with a variety of business and technical teams to resolve blockers and share language specific defect trends to fix problems at the root
- Provide detailed data and communication in tickets, documenting your investigation actions and next steps
- Adhere to SLA thresholds for defects and stakeholder requests while ensuring all tasks are implemented to our high bar for quality processes
- Generate service metrics using scripts and/or documentation
- Apply your unique skillset to improve team processes and highlight documentation or training needs
- Impart your knowledge to team members through peer reviews, trainings and/or support sessions
Basic Qualifications
- Fluency in French and English, with strong written and verbal communication abilities
- Demonstrable ability to think around issues and look at the wider picture in order to provide solutions through a variety of problem-solving techniques
- Ability to thrive under pressure and adapt to a fast-paced environment
- Ability to keep up with changing project conventions and newly launching projects
- Excellent organizational skills and attention to detail
- Strong analytical, communication and interpersonal skills
- Commitment to providing high-quality support and exceptional customer service
- Proficiency in generating accurate and complete support documentation
- Good judgment and decision-making skills
- Proficient with Microsoft Office products
Preferred Qualifications
- One or more years of experience as a transcriber or annotator
- Quick in adapting to new processes and workflows
- Writing/editing experience and familiarity with content production processes
- Experience/Familiarity with ontologies and/or knowledge representations
- Experience/Familiarity in SQL
- Experience in a technical support or similar role
Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( ) to know more about how we collect, use and transfer the personal data of our candidates.
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region youu2019re applying in isnu2019t listed, please contact your Recruiting Partner.
Alexa Language Operations Specialist - French,Alexa Information & Ads
Posted 9 days ago
Job Viewed
Job Description
At the intersection of AI and natural language understanding, voice-assistant technology is one of the most exciting industries to work in today. Alexa is Amazonu2019s voice AI. Alexa lives in the cloud and is happy to help anywhere there's internet access and a device that can connect to Alexa. Making Alexa part of your day is as simple as asking a question. Alexa can play your favourite song, read the latest headlines, dim the lights in your living room, and more. Basically, Alexa wants to make your life easier, more meaningful, and more fun by helping you voice control your world, both at home and on the go.
Help make Alexa smarter by joining our Knowledge International Operations team in Cambridge, UK. We use our cultural and linguistic knowledge to localize Alexau2019s knowledge base so that Alexa can understand and answer more questions from Alexa customers in all languages.
As a member of the team, you will be responsible for translating knowledge content into your language, following a variety of processes using our understanding of systems related to the Alexa knowledge base. We identify and correct knowledge gaps and share findings to implement scalable solutions across languages. We think from the customeru2019s viewpoint and use our cultural and linguistic expertise to solve questions on how customers might interact with Alexa.
If you are a proactive, adaptable, and quality-driven professional who thrives in a collaborative environment, we invite you to apply for this French-speaking Support Engineer role in our Cambridge office. This is an excellent opportunity to leverage your technical expertise and language skills to make a direct impact on customer satisfaction and team metrics.
Key job responsibilities
As a native French-speaking Support Engineer based out of our Cambridge office, you will be responsible for providing high-quality technical support to Alexa Question & Answering (Q&A) internal and external customers. In the role, you can expect to:
- Follow workflows with strong guidelines to localize and scale Alexa's Q&A understanding, using internal localization tools and engines
- Create relevant and engaging content for customers based in your languageu2019s locale
- Use your language expertise to perform Quality Assurance testing, ensuring that the content you localize is understood correctly and enables Alexa to sound like a local
- Work across a set of internal applications and platforms to analyze where Alexa fails to provide an optimal answer
- Act as the first line of defence by troubleshooting top semantic frictions/defects using a set of semantic Q&A tools and implement fixes to drive improvements in Alexa's performance in your language
- Manage trouble tickets to resolution or escalation, leveraging existing documentation, procedures, and tools
- Triage complex problems to appropriate teams and track through to resolution
- Interface with a variety of business and technical teams to resolve blockers and share language specific defect trends to fix problems at the root
- Provide detailed data and communication in tickets, documenting your investigation actions and next steps
- Adhere to SLA thresholds for defects and stakeholder requests while ensuring all tasks are implemented to our high bar for quality processes
- Generate service metrics using scripts and/or documentation
- Apply your unique skillset to improve team processes and highlight documentation or training needs
- Impart your knowledge to team members through peer reviews, trainings and/or support sessions
Basic Qualifications
- Fluency in French and English, with strong written and verbal communication abilities
- Demonstrable ability to think around issues and look at the wider picture in order to provide solutions through a variety of problem-solving techniques
- Ability to thrive under pressure and adapt to a fast-paced environment
- Ability to keep up with changing project conventions and newly launching projects
- Excellent organizational skills and attention to detail
- Strong analytical, communication and interpersonal skills
- Commitment to providing high-quality support and exceptional customer service
- Proficiency in generating accurate and complete support documentation
- Good judgment and decision-making skills
- Proficient with Microsoft Office products
Preferred Qualifications
- One or more years of experience as a transcriber or annotator
- Quick in adapting to new processes and workflows
- Writing/editing experience and familiarity with content production processes
- Experience/Familiarity with ontologies and/or knowledge representations
- Experience/Familiarity in SQL
- Experience in a technical support or similar role
Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( ) to know more about how we collect, use and transfer the personal data of our candidates.
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region youu2019re applying in isnu2019t listed, please contact your Recruiting Partner.
Alexa Language Operations Specialist - French,Alexa Information & Ads
Posted 9 days ago
Job Viewed
Job Description
At the intersection of AI and natural language understanding, voice-assistant technology is one of the most exciting industries to work in today. Alexa is Amazonu2019s voice AI. Alexa lives in the cloud and is happy to help anywhere there's internet access and a device that can connect to Alexa. Making Alexa part of your day is as simple as asking a question. Alexa can play your favourite song, read the latest headlines, dim the lights in your living room, and more. Basically, Alexa wants to make your life easier, more meaningful, and more fun by helping you voice control your world, both at home and on the go.
Help make Alexa smarter by joining our Knowledge International Operations team in Cambridge, UK. We use our cultural and linguistic knowledge to localize Alexau2019s knowledge base so that Alexa can understand and answer more questions from Alexa customers in all languages.
As a member of the team, you will be responsible for translating knowledge content into your language, following a variety of processes using our understanding of systems related to the Alexa knowledge base. We identify and correct knowledge gaps and share findings to implement scalable solutions across languages. We think from the customeru2019s viewpoint and use our cultural and linguistic expertise to solve questions on how customers might interact with Alexa.
If you are a proactive, adaptable, and quality-driven professional who thrives in a collaborative environment, we invite you to apply for this French-speaking Support Engineer role in our Cambridge office. This is an excellent opportunity to leverage your technical expertise and language skills to make a direct impact on customer satisfaction and team metrics.
Key job responsibilities
As a native French-speaking Support Engineer based out of our Cambridge office, you will be responsible for providing high-quality technical support to Alexa Question & Answering (Q&A) internal and external customers. In the role, you can expect to:
- Follow workflows with strong guidelines to localize and scale Alexa's Q&A understanding, using internal localization tools and engines
- Create relevant and engaging content for customers based in your languageu2019s locale
- Use your language expertise to perform Quality Assurance testing, ensuring that the content you localize is understood correctly and enables Alexa to sound like a local
- Work across a set of internal applications and platforms to analyze where Alexa fails to provide an optimal answer
- Act as the first line of defence by troubleshooting top semantic frictions/defects using a set of semantic Q&A tools and implement fixes to drive improvements in Alexa's performance in your language
- Manage trouble tickets to resolution or escalation, leveraging existing documentation, procedures, and tools
- Triage complex problems to appropriate teams and track through to resolution
- Interface with a variety of business and technical teams to resolve blockers and share language specific defect trends to fix problems at the root
- Provide detailed data and communication in tickets, documenting your investigation actions and next steps
- Adhere to SLA thresholds for defects and stakeholder requests while ensuring all tasks are implemented to our high bar for quality processes
- Generate service metrics using scripts and/or documentation
- Apply your unique skillset to improve team processes and highlight documentation or training needs
- Impart your knowledge to team members through peer reviews, trainings and/or support sessions
Basic Qualifications
- Fluency in French and English, with strong written and verbal communication abilities
- Demonstrable ability to think around issues and look at the wider picture in order to provide solutions through a variety of problem-solving techniques
- Ability to thrive under pressure and adapt to a fast-paced environment
- Ability to keep up with changing project conventions and newly launching projects
- Excellent organizational skills and attention to detail
- Strong analytical, communication and interpersonal skills
- Commitment to providing high-quality support and exceptional customer service
- Proficiency in generating accurate and complete support documentation
- Good judgment and decision-making skills
- Proficient with Microsoft Office products
Preferred Qualifications
- One or more years of experience as a transcriber or annotator
- Quick in adapting to new processes and workflows
- Writing/editing experience and familiarity with content production processes
- Experience/Familiarity with ontologies and/or knowledge representations
- Experience/Familiarity in SQL
- Experience in a technical support or similar role
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Specialist Speech & Language Therapist
Posted 9 days ago
Job Viewed
Job Description
Children's Speech & Language Therapist (Autism & LD)
£70 p/h
Paid via LTD Company
Flexible working hours around you!
Birmingham, UK
Essential:
- Degree in Speech and Language Therapy and HCPC registration (or equivalent professional body).
- Formal training and certification in ADOS and ADI-R administration.
- Experience working with children and young people with Autism Spectrum Disorder and related communication difficulties.
- Strong clinical report-writing skills with the ability to communicate complex information clearly.
Key Responsibilities:
- Conduct comprehensive Autism assessments for children and young people using ADOS and ADI-R, alongside other standardised tools.
- Provide detailed diagnostic reports and clinical formulations to inform recommendations for families, schools, and referring professionals.
- Work collaboratively with psychologists, paediatricians, occupational therapists, and other professionals as part of a multidisciplinary assessment pathway.
- Deliver tailored speech and language therapy interventions to support communication, interaction, and social development in children with Autism and related needs.
To be considered for the position click 'apply' alternatively email your CV directly to
Highly Specialist Speech & Language Therapist
Posted today
Job Viewed
Job Description
Are you looking for an employer who can offer you opportunities for growth and development in your speech and language therapy career- All whilst working within a friendly multidisciplinary team in a rewarding education setting?
Do you want to have opportunities to participate in research projects, special interest groups and form part of a wider speech and language therapy network that meets regularly for training & development?
Do you want to have flexibility and be able to work creatively to deliver specialist SaLT assessment and intervention fostering independence within an education setting?
Do you want to be part of developing an enhanced speech and language therapy offer through supporting the growth of apprentices, students and therapy assistants?
How about working for an employer who has been awarded a ‘Great Place to Work’ for the 5th year running?
Does working 4 days a week with FULL pay sound like a dream!* It doesn't have to be! Have a better work/life balance and come and work for Outcomes First Group!
Job Title: Highly Specialist Speech and Language Therapist
Location: Red Moor School, Lanlivery PL30 5BT
Salary: Up to £53,200 pro rata (dependent on experience
*Please note- basic grade SALT offers from £3,000+, Specialist from 9,500+ & Highly specialist from 8,000+*
Hours: 37.5 hours per week, Monday to Friday, hours to overlap with core school hours (Part time hours may be considered)
Contract: Permanent ( Term time only, or flexibility around full-time contract can be discussed based on your personal circumstances)
In a world where the demand for clinical support is increasing daily, we understand the importance and value of the work you carry out. Your unique skills and expertise are critical to building better outcomes for our pupils. This is why we aim to have a multidisciplinary clinical team for each of our sites to provide this vital provision in collaboration with our education teams. Creating an environment where our pupils can truly flourish and grow in independence is key.
We understand the value of helping our employees develop in their careers. For clinicians to achieve their Continued Professional Development (CPD) goals we offer a £2000 training allowance, that you can complete role specific training tailored to your individual requirements once your probation has been completed.
About the Group:
Outcomes First Group is the leading provider of world-class education. Our schools are a vital part of local communities in England, Scotland and Wales, with a renowned reputation for quality and positive outcomes for the children and young people we educate for. Our Acorn schools are there to meet the social and emotional needs of pupils who have faced trauma or adversity, equipping them for life’s important steps. Our Options Autism schools support autistic pupils to value their uniqueness and access the world in their own way. Another division, Momenta Connect, supports young people to overcome barriers and engage with education. While our most recent addition, Blenheim Schools, enables outstanding futures through high-quality independent and international schools.
Our Vision
Empower every child, whatever their ability, with a world-class education that nurtures potential, inspires lifelong learning, and equips them to thrive in a diverse and evolving world.
Our Mission
We commit to unlocking our pupils’ potential through personalised learning, innovation, and opportunity, supporting growth and aspirations.
Our Promise
- WE LISTEN. We never assume.
- WE WORK TOGETHER. To make the remarkable happen.
- WE ARE ACCOUNTABLE. To each other and for one another.
Our Promise describes the sort of people we are and our commitment to how we treat each other, work together and behave. It represents what’s truly important to us as individuals and as a team. It is easily translatable into behaviours we all practice and experience every day. It's the golden thread that runs through every leader, team and individual.
The role:
We are looking for a Specialist Speech and Language Therapist to join our in-house clinical team at Red Moor School
Working collaboratively with the education team, you will deliver bespoke Speech and Language Therapy assessment and intervention to pupils who may have experienced developmental trauma, be neurodivergent or have SEMH needs. You will work within the standards provided in the OFG Speech and Language Therapy Ways of Working. This will guide your practice within an education setting and clarify your roles and responsibilities, while taking into account the requirements of your governing and professional bodies. You will be given responsibility for holding a Speech and Language therapy caseload, with the full support of your designated clinical supervisor and site lead, also contributing to staff training and consultation as required This post would suit a resilient, creative and enthusiastic individual.
Our Clinical Teams help maintain a person-centred, empowering approach always putting the pupils we support at the forefront of everything they do. All our settings maintain a strong safeguarding culture, and the pupils we support are heard, respected, and involved in decisions that affect them. We strive for excellence, which is why we are one of the leading service providers in the UK. With this in mind, we are looking for a Highly Specialist Speech and Language Therapist who shares our vision to use innovative approaches to enhance the quality of life and outcomes of the pupils we support.
Location: Red Moor School, Lanlivery PL30 5BT – Red Moor School forms part of our Acorn Education brand, and is an independent specialist day school, supporting children and young people aged 5-18
For further information regarding this vacancy please refer to the Job Description and Person Specification attached or if you would like to discuss this role further, please get in touch with Heather Firby (Lead Clinician, Red Moor School) - Please contact Alex Thomas (Regional Clinical Lead) in Heather's absence over the summer holidays -
Essential Criteria:
- Recognised Speech & Language Therapy degree
- Valid and up to date HCPC Registration
- Registered member of RCSLT
- At least 5 + yrs practicing experience working at the specialist level with this client group in a similar setting
- Highly developed specialist knowledge and clinical understanding underpinned by theory and practical experience
- Experienced in multi-disciplinary working across a range of settings, with some responsibility for service & team performance
- Highly experienced in communicating with and working with families/relatives and carers
- Highly experienced in developing training and in person presentations
- Highly experienced in providing professional and clinical supervision
- Highly experienced in taking part in research projects and conducting audits
- Skills Essential Desirable Exceptional relationship building, analytical and judgmental skills.
- Exceptional communication skills (oral and written)
- Excellent time management and organisational skills
- Advanced knowledge and highly experienced in the core areas of SaLT practice and clear understanding of RCSLT Communication Standards
- Advanced knowledge of a range of approaches relating to neurodivergence, cognitive differences / difficulties and trauma informed practice
Why work for us?
Alongside working with a network of over 350 clinical colleagues with regular forums for peer reflection and practice development, Outcomes First Group offer an array of flexible benefit options:
Benefits
Your health and wellbeing are important to us, so you’ll get an exceptional reward and flexible benefits package including:
- £2,000 training allowance
- Life Assurance
- Pension scheme with ptions to increase your contributions
- “Your Wellbeing Matters” – access to a wide range of first-class mental health support services and physical health checks
- *You’ll work 80% of your contractual hours for 100% of your pay, giving you more time to do the things that make you happy. 4DWW is subject to successful completion of probation and is not a contractual benefit
- Family Growth Support - inclusive benefits package covering enhanced maternity and paternity leave, along with paid fertility treatment support.
- A wide range of health, wellbeing, and insurance benefits
- 100’s of discount options valid in the UK and abroad
- Cycle to Work Schemes
- Electric Car Purchase Scheme
- Critical illness cover
At Outcomes First Group we are committed to the safeguarding and promoting the welfare of our pupils and young people. All successful applicants will be subject to social media checks and successful applicants to a fully enhanced DBS
We reserve the right to close vacancies early, please submit your application at the earliest opportunity.
Outcomes First Group is committed to carrying out a fair, thorough and efficient recruitment process in line with Keeping Children Safe in Education. Whilst we aim to keep applicants informed throughout, Outcomes First Group does not accept liability for any loss of earnings or other associated costs incurred by applicants as a result of delays or changes in the compliance process. All stages of the compliance process are subject to necessary safeguarding checks and compliance with statutory requirements, which may affect timescales.
#1
Job Ref:
Highly Specialist Speech & Language Therapist
Posted today
Job Viewed
Job Description
Are you looking for an employer who can offer you opportunities for growth and development in your speech and language therapy career- All whilst working within a friendly multidisciplinary team in a rewarding education setting?
Do you want to have opportunities to participate in research projects, special interest groups and form part of a wider speech and language therapy network that meets regularly for training & development?
Do you want to have flexibility and be able to work creatively to deliver specialist SaLT assessment and intervention fostering independence within an education setting?
Do you want to be part of developing an enhanced speech and language therapy offer through supporting the growth of apprentices, students and therapy assistants?
How about working for an employer who has been awarded a ‘Great Place to Work’ for the 5th year running?
Does working 4 days a week with FULL pay sound like a dream!* It doesn't have to be! Have a better work/life balance and come and work for Outcomes First Group!
Job Title: Highly Specialist Speech and Language Therapist
Location: Red Moor School, Lanlivery PL30 5BT
Salary: Up to £53,200 pro rata (dependent on experience
*Please note- basic grade SALT offers from £3,000+, Specialist from 9,500+ & Highly specialist from 8,000+*
Hours: 37.5 hours per week, Monday to Friday, hours to overlap with core school hours (Part time hours may be considered)
Contract: Permanent ( Term time only, or flexibility around full-time contract can be discussed based on your personal circumstances)
In a world where the demand for clinical support is increasing daily, we understand the importance and value of the work you carry out. Your unique skills and expertise are critical to building better outcomes for our pupils. This is why we aim to have a multidisciplinary clinical team for each of our sites to provide this vital provision in collaboration with our education teams. Creating an environment where our pupils can truly flourish and grow in independence is key.
We understand the value of helping our employees develop in their careers. For clinicians to achieve their Continued Professional Development (CPD) goals we offer a £2000 training allowance, that you can complete role specific training tailored to your individual requirements once your probation has been completed.
About the Group:
Outcomes First Group is the leading provider of world-class education. Our schools are a vital part of local communities in England, Scotland and Wales, with a renowned reputation for quality and positive outcomes for the children and young people we educate for. Our Acorn schools are there to meet the social and emotional needs of pupils who have faced trauma or adversity, equipping them for life’s important steps. Our Options Autism schools support autistic pupils to value their uniqueness and access the world in their own way. Another division, Momenta Connect, supports young people to overcome barriers and engage with education. While our most recent addition, Blenheim Schools, enables outstanding futures through high-quality independent and international schools.
Our Vision
Empower every child, whatever their ability, with a world-class education that nurtures potential, inspires lifelong learning, and equips them to thrive in a diverse and evolving world.
Our Mission
We commit to unlocking our pupils’ potential through personalised learning, innovation, and opportunity, supporting growth and aspirations.
Our Promise
- WE LISTEN. We never assume.
- WE WORK TOGETHER. To make the remarkable happen.
- WE ARE ACCOUNTABLE. To each other and for one another.
Our Promise describes the sort of people we are and our commitment to how we treat each other, work together and behave. It represents what’s truly important to us as individuals and as a team. It is easily translatable into behaviours we all practice and experience every day. It's the golden thread that runs through every leader, team and individual.
The role:
We are looking for a Specialist Speech and Language Therapist to join our in-house clinical team at Red Moor School
Working collaboratively with the education team, you will deliver bespoke Speech and Language Therapy assessment and intervention to pupils who may have experienced developmental trauma, be neurodivergent or have SEMH needs. You will work within the standards provided in the OFG Speech and Language Therapy Ways of Working. This will guide your practice within an education setting and clarify your roles and responsibilities, while taking into account the requirements of your governing and professional bodies. You will be given responsibility for holding a Speech and Language therapy caseload, with the full support of your designated clinical supervisor and site lead, also contributing to staff training and consultation as required This post would suit a resilient, creative and enthusiastic individual.
Our Clinical Teams help maintain a person-centred, empowering approach always putting the pupils we support at the forefront of everything they do. All our settings maintain a strong safeguarding culture, and the pupils we support are heard, respected, and involved in decisions that affect them. We strive for excellence, which is why we are one of the leading service providers in the UK. With this in mind, we are looking for a Highly Specialist Speech and Language Therapist who shares our vision to use innovative approaches to enhance the quality of life and outcomes of the pupils we support.
Location: Red Moor School, Lanlivery PL30 5BT – Red Moor School forms part of our Acorn Education brand, and is an independent specialist day school, supporting children and young people aged 5-18
For further information regarding this vacancy please refer to the Job Description and Person Specification attached or if you would like to discuss this role further, please get in touch with Heather Firby (Lead Clinician, Red Moor School) - Please contact Alex Thomas (Regional Clinical Lead) in Heather's absence over the summer holidays -
Essential Criteria:
- Recognised Speech & Language Therapy degree
- Valid and up to date HCPC Registration
- Registered member of RCSLT
- At least 5 + yrs practicing experience working at the specialist level with this client group in a similar setting
- Highly developed specialist knowledge and clinical understanding underpinned by theory and practical experience
- Experienced in multi-disciplinary working across a range of settings, with some responsibility for service & team performance
- Highly experienced in communicating with and working with families/relatives and carers
- Highly experienced in developing training and in person presentations
- Highly experienced in providing professional and clinical supervision
- Highly experienced in taking part in research projects and conducting audits
- Skills Essential Desirable Exceptional relationship building, analytical and judgmental skills.
- Exceptional communication skills (oral and written)
- Excellent time management and organisational skills
- Advanced knowledge and highly experienced in the core areas of SaLT practice and clear understanding of RCSLT Communication Standards
- Advanced knowledge of a range of approaches relating to neurodivergence, cognitive differences / difficulties and trauma informed practice
Why work for us?
Alongside working with a network of over 350 clinical colleagues with regular forums for peer reflection and practice development, Outcomes First Group offer an array of flexible benefit options:
Benefits
Your health and wellbeing are important to us, so you’ll get an exceptional reward and flexible benefits package including:
- £2,000 training allowance
- Life Assurance
- Pension scheme with ptions to increase your contributions
- “Your Wellbeing Matters” – access to a wide range of first-class mental health support services and physical health checks
- *You’ll work 80% of your contractual hours for 100% of your pay, giving you more time to do the things that make you happy. 4DWW is subject to successful completion of probation and is not a contractual benefit
- Family Growth Support - inclusive benefits package covering enhanced maternity and paternity leave, along with paid fertility treatment support.
- A wide range of health, wellbeing, and insurance benefits
- 100’s of discount options valid in the UK and abroad
- Cycle to Work Schemes
- Electric Car Purchase Scheme
- Critical illness cover
At Outcomes First Group we are committed to the safeguarding and promoting the welfare of our pupils and young people. All successful applicants will be subject to social media checks and successful applicants to a fully enhanced DBS
We reserve the right to close vacancies early, please submit your application at the earliest opportunity.
Outcomes First Group is committed to carrying out a fair, thorough and efficient recruitment process in line with Keeping Children Safe in Education. Whilst we aim to keep applicants informed throughout, Outcomes First Group does not accept liability for any loss of earnings or other associated costs incurred by applicants as a result of delays or changes in the compliance process. All stages of the compliance process are subject to necessary safeguarding checks and compliance with statutory requirements, which may affect timescales.
#1
Job Ref: