2,184 Language Support jobs in the United Kingdom
2 x Speech and Language Support Assistants at Canford Heath Junior School
Poole, South West
Dorset Council
Posted today
Job Viewed
Job Description
2 x Speech and Language Support Assistants
Are you passionate about making a difference to the lives of children who need you? Do you thrive in a dynamic and supportive environment? If so, we have an exciting opportunity for you
The MAT Trustees are looking to appoint two Speech and Language Support Assistants (one temporary and one permanent) who are dedicated, compassionate, and committed to making a positive difference in the lives of our children.
You will be joining a fabulous team in our Speech and Language Specialist Resourced Base Provision at Canford Heath Junior School.
1 x Temporary Maternity Cover
(required 3 November March 2026)
30 hours per week 8:15 am – 3:15 pm (1 hour lunch)
1 x Permanent
(required ASAP)
30 hours per week 8:15 am – 3:15 pm (1 hour lunch)
Pay Grade: Grade E (7-9) £25,584 - £6,409 pro-rata
(Actual Salary – c. £1 225 - 7,781)
Term time only
Please specify on your application which vacancy (temporary or permanent), you would like to be considered for.
The TEACH Poole Multi Academy Trust was formed in April 2015. Ofsted has recently graded all four of our wonderful schools as good or outstanding. We are extremely popular, over-subscribed, forward-thinking schools with supportive staff and fantastic children.
The Resourced Base Provision will cater for children of primary age (4-11), initially accommodating a maximum of 15 children across the two bases, with anticipated growth up to a maximum of 35 children over the next three years.
The post holder will be required to:
- Support pupils in the Speech, Language, and Communication Needs (SLCN) Base, working under the guidance of the Base
- Manager to implement pupils' Education Health and Care Plans (EHCPs) and deliver targeted educational interventions.
- Assist with teaching and learning activities, following EHCPs and Individual Education Plans (IEPs).
- Support individual or small groups of children with physical, emotional, and educational development.
- Provide behavioural and learning support to pupils with special educational needs.
- Implement focused educational activities and work independently when needed.
- Clarify instructions and adapt strategies to meet individual pupil needs.
- Promote independence, self-esteem, and inclusion of children with special needs.
- Monitor and report pupils' progress to the Base Manager, maintaining required records.
- Collaborate with staff to plan and deliver Speech and Language programs.
We are looking for someone with:
- A passion for making communication accessible for the individual learner.
- A creative and flexible therapeutic approach that builds success through challenge, personalisation and innovation.
- The confidence and skills to build positive relationships that help to break down barriers and build self-esteem.
- A commitment to enabling all our pupils to overcome their challenges and achieve their potential.
- A can-do attitude to overcoming obstacles
- A preparedness to go above and beyond
- Resilience and stamina
We can offer you:
- An opportunity to be part of this exciting new provision.
- Fun, friendly and supportive staff who get on well together.
- Rights' Respecting pupils with excellent attitudes to learning and outstanding behaviour.
- Superb opportunities and specialist training for career professional development within our Trust.
- A fantastic induction programme and full training.
- Enviable support at all levels, and a proactive approach to staff well-being for you and your family; work-life balance; and care for each person as an individual, including the opportunity to take time off during term time.
- Term time with salary shared across 12 months for ease of budgeting.
- Beautiful school grounds and welcoming learning environments.
- Highly competitive rates of pay and excellent pension contributions by the Trust.
- Employee Assistance Programme through Health Assured.
- Long service awards.
We would love to meet you and offer you tours of our lovely schools.
Please contact the HR department on for further information. All applications must be made online at:
Closing date: 28 September 2025
Interview date: 6 October 2025
Join our team and help us make a real difference in the lives of our children
Personal information provided by candidates will be securely filed electronically and password protected, with paper copies locked in filing cabinets in a locked office. They will not be released to third parties outside the school without the consent of the person concerned, except where there is a legal requirement to do so. If the application does not proceed, the data will be securely disposed of after 6 months. Any concerns regarding data gathered in the recruitment process should be directed to the Data Manager – Hayley Hemmings at
These schools are committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. Rigorous checks will be undertaken of the successful applicant's background credentials including an enhanced DBS check. Online searches will be undertaken on all shortlisted candidates. Suitability to work with children will be explored at interview.
TEACH Poole is committed to Equal Opportunities.
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0
Multilingual Customer Support Specialist
BD3 7DW Bradford, Yorkshire and the Humber
£24000 Annually
WhatJobs
Posted 8 days ago
Job Viewed
Job Description
Our client, a rapidly expanding e-commerce platform, is looking for a motivated and multilingual Customer Support Specialist to join their team in **Bradford, West Yorkshire, UK**. This role offers a hybrid working model, combining remote flexibility with in-office collaboration. You will be the first point of contact for customers, providing exceptional support across various channels, including email, live chat, and phone. Your primary objective will be to resolve customer inquiries efficiently and effectively, ensuring a positive customer experience that upholds our client’s brand reputation. This involves troubleshooting technical issues, processing orders and returns, answering product-related questions, and escalating complex problems to relevant departments when necessary.
The ideal candidate possesses outstanding communication skills in English and at least one other European language (e.g., French, German, Spanish, Italian). You should be adept at understanding customer needs, demonstrating empathy, and de-escalating challenging situations. A proactive approach to problem-solving and a keen eye for detail are essential. Previous experience in a customer service or helpdesk role is highly desirable, particularly within the e-commerce or technology sectors. Familiarity with customer relationship management (CRM) software and helpdesk ticketing systems would be advantageous. You must be comfortable working both independently and as part of a team, adapting to changing priorities and volumes. This role requires a self-starter who is eager to learn and contribute to a growing company. Training will be provided on our client’s specific products and systems, but a solid foundation in customer support best practices is expected. You will play a vital role in building customer loyalty and ensuring satisfaction through your dedicated service. Occasional weekend shifts may be required.
The ideal candidate possesses outstanding communication skills in English and at least one other European language (e.g., French, German, Spanish, Italian). You should be adept at understanding customer needs, demonstrating empathy, and de-escalating challenging situations. A proactive approach to problem-solving and a keen eye for detail are essential. Previous experience in a customer service or helpdesk role is highly desirable, particularly within the e-commerce or technology sectors. Familiarity with customer relationship management (CRM) software and helpdesk ticketing systems would be advantageous. You must be comfortable working both independently and as part of a team, adapting to changing priorities and volumes. This role requires a self-starter who is eager to learn and contribute to a growing company. Training will be provided on our client’s specific products and systems, but a solid foundation in customer support best practices is expected. You will play a vital role in building customer loyalty and ensuring satisfaction through your dedicated service. Occasional weekend shifts may be required.
This advertiser has chosen not to accept applicants from your region.
1
Multilingual Customer Support Specialist (French)
L1 8JQ Liverpool, North West
£26000 Annually
WhatJobs
Posted 24 days ago
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Job Description
Our client is seeking a dedicated and fluent French-speaking Customer Support Specialist to join their vibrant team. This is a fully remote position, offering the flexibility to work from anywhere within the UK. You will be the primary point of contact for our French-speaking customer base, providing exceptional support via email, chat, and phone.
Core Responsibilities:
Core Responsibilities:
- Respond promptly and professionally to customer inquiries in French and English across various communication channels.
- Troubleshoot and resolve customer issues related to products and services, escalating complex problems as needed.
- Provide accurate information regarding orders, accounts, shipping, and product features.
- Maintain detailed and accurate customer records in the CRM system.
- Identify trends in customer inquiries and feedback, reporting insights to the management team.
- Contribute to the development of customer support documentation and FAQs.
- Ensure customer satisfaction by offering personalized and efficient solutions.
- Assist in onboarding new customers and guiding them through initial setup processes.
- Collaborate with internal teams (e.g., sales, technical support) to ensure seamless customer experience.
- Uphold the company's commitment to outstanding customer service.
- Fluency in both spoken and written French and English is mandatory.
- Previous experience in a customer service or helpdesk role is highly desirable.
- Excellent communication, listening, and problem-solving skills.
- Proficiency in using CRM software and helpdesk ticketing systems.
- Ability to work independently and manage time effectively in a remote setting.
- Strong attention to detail and accuracy.
- A positive attitude and a passion for helping others.
- Comfortable working with technology and learning new software.
- Availability to work flexible shifts may be required, depending on customer demand.
- Resilience and the ability to handle challenging customer interactions with empathy and professionalism.
This advertiser has chosen not to accept applicants from your region.
2
Customer Support Representative (Multilingual)
DE1 2GN Derby, East Midlands
£24000 Annually
WhatJobs
Posted 6 days ago
Job Viewed
Job Description
Our client, a globally recognised leader in financial services technology, is seeking a highly motivated and multilingual Customer Support Representative to join their vibrant team in **Derby, Derbyshire, UK**. This role is integral to providing exceptional support to a diverse international customer base. You will be the first point of contact for clients, assisting them with inquiries, resolving issues, and ensuring a seamless experience with our cutting-edge financial platforms. Fluency in additional European languages is a significant advantage.
Responsibilities:
Responsibilities:
- Respond to customer inquiries via phone, email, and chat in a timely and professional manner.
- Provide accurate information about products, services, and account-related issues.
- Troubleshoot and resolve customer issues, escalating complex problems to appropriate departments.
- Process customer requests, such as account updates, payments, and service changes.
- Maintain detailed and accurate customer records in the CRM system.
- Educate customers on product features and best practices.
- Identify customer needs and offer solutions to enhance their experience.
- Adhere to company policies, procedures, and service standards.
- Collaborate with team members and other departments to resolve customer issues efficiently.
- Contribute to the improvement of customer support processes and resources.
- Proactively identify potential issues and provide feedback to management.
- Deliver a consistently high level of customer service that fosters loyalty and satisfaction.
- Previous experience in a customer service or call centre environment.
- Excellent communication and interpersonal skills, both verbal and written.
- Fluency in English is essential. Proficiency in at least one other European language (e.g., Spanish, French, German, Italian) is highly desirable.
- Strong problem-solving and conflict-resolution abilities.
- Ability to multitask and manage time effectively in a fast-paced environment.
- Proficiency in using CRM software and other customer support tools.
- A customer-centric attitude with a passion for helping others.
- Ability to work independently and as part of a team.
- High school diploma or equivalent; further education or certifications are a plus.
- Adaptability and willingness to learn new products and procedures.
This advertiser has chosen not to accept applicants from your region.
3
Customer Support Specialist (Multilingual)
BN1 1AA East Sussex, South East
£25000 Annually
WhatJobs
Posted 18 days ago
Job Viewed
Job Description
Our client, a rapidly expanding e-commerce enterprise, is seeking a highly articulate and customer-focused Customer Support Specialist in Brighton, East Sussex, UK . This role requires individuals with exceptional communication skills in English and at least one other European language (e.g., French, German, Spanish). You will be the primary point of contact for customers, resolving inquiries, processing orders, and ensuring a high level of customer satisfaction across diverse markets. This is an office-based position, offering direct interaction with a dynamic team.
Responsibilities:
Responsibilities:
- Respond promptly and professionally to customer inquiries via phone, email, and live chat.
- Provide comprehensive support regarding product information, order status, shipping, returns, and account management.
- Troubleshoot and resolve customer issues effectively and efficiently, aiming for first-contact resolution.
- Process customer orders, modifications, and cancellations accurately.
- Escalate complex issues to relevant departments and follow up to ensure resolution.
- Maintain accurate records of customer interactions and transactions in the CRM system.
- Identify opportunities to improve the customer experience and provide feedback to management.
- Adhere to company policies and procedures while ensuring customer satisfaction.
- Assist with other customer service-related tasks as needed.
- Build strong customer relationships by providing personalized and attentive service.
- Translate product information and marketing materials for different regions, if applicable.
- Proven experience in a customer service or call centre environment.
- Fluency in English is essential; proficiency in at least one additional European language (French, German, Spanish, Italian) is highly desirable.
- Excellent verbal and written communication skills.
- Strong active listening and problem-solving abilities.
- Proficiency in using CRM software and helpdesk ticketing systems.
- Ability to multitask and manage time effectively in a fast-paced environment.
- A positive attitude, patience, and empathy towards customers.
- Team player with a willingness to contribute to team goals.
- Experience with e-commerce platforms is a plus.
- High school diploma or equivalent; further education or certifications are an advantage.
This advertiser has chosen not to accept applicants from your region.
4
Customer Service & Technical Support Specialist
AB10 1AA Aberdeen, Scotland
£25000 Annually
WhatJobs
Posted 1 day ago
Job Viewed
Job Description
Our client is seeking a dedicated and technically adept Customer Service & Technical Support Specialist to join their growing team in **Aberdeen, Scotland, UK**. This role is crucial in providing exceptional support to customers, resolving their queries efficiently, and ensuring a positive user experience with our products and services. The ideal candidate will possess excellent communication skills, a strong aptitude for problem-solving, and a good understanding of technical concepts. You will be the first point of contact for customers experiencing issues, guiding them through troubleshooting steps and escalating complex problems when necessary.
Key Responsibilities:
Qualifications:
This role offers a great opportunity to develop your career in customer support and technical services within a supportive and dynamic environment in Aberdeen.
Key Responsibilities:
- Provide first-line technical support and customer service via phone, email, and live chat.
- Troubleshoot and resolve customer issues related to software, hardware, or service configurations.
- Guide customers through product features and functionalities, offering solutions and workarounds.
- Accurately document all customer interactions, issues, and resolutions in the CRM system.
- Escalate complex technical problems to senior support engineers or relevant departments.
- Develop and maintain a deep understanding of the company's products and services.
- Contribute to the creation and updating of knowledge base articles and support documentation.
- Identify recurring issues and provide feedback to the product development team for potential improvements.
- Ensure customer satisfaction by providing timely, professional, and effective support.
- Participate in training sessions to stay updated on product releases and support procedures.
- Assist with customer onboarding and initial setup processes where applicable.
- Adhere to all company policies and procedures regarding customer service and data privacy.
Qualifications:
- Proven experience in a customer service or technical support role.
- Excellent verbal and written communication skills.
- Strong problem-solving abilities and logical thinking.
- Familiarity with CRM software and helpdesk ticketing systems.
- Basic understanding of IT concepts, software applications, or relevant industry products.
- Ability to explain technical information clearly and concisely to non-technical users.
- Patience, empathy, and a customer-centric attitude.
- Ability to work effectively both independently and as part of a team.
- Flexibility to work within a hybrid model, balancing office-based and remote working days.
- A genuine interest in technology and helping people.
This role offers a great opportunity to develop your career in customer support and technical services within a supportive and dynamic environment in Aberdeen.
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5
Customer Service & Technical Support Specialist
CF10 1EP Cardiff, Wales
£25000 Annually
WhatJobs
Posted 1 day ago
Job Viewed
Job Description
Our client, a rapidly growing tech company, is looking for a dedicated and technically proficient Customer Service & Technical Support Specialist to join their remote team. This role is crucial in ensuring our customers receive exceptional support and timely resolutions to their technical inquiries. If you have a passion for helping people, a strong aptitude for technology, and excellent communication skills, this is an ideal opportunity for you.
As a Customer Service & Technical Support Specialist, you will be the first point of contact for customers experiencing issues with our products or services. You will diagnose technical problems, provide clear and concise solutions, and guide users through troubleshooting steps. This role requires a patient and empathetic approach, combined with a deep understanding of our product suite. You will work remotely, collaborating with a supportive team to maintain high customer satisfaction levels.
Key Responsibilities:
Qualifications:
This is a fantastic opportunity to join a forward-thinking company and make a real difference in our customers' experience. If you are a motivated individual looking for a rewarding remote role in customer service and technical support, apply today!
As a Customer Service & Technical Support Specialist, you will be the first point of contact for customers experiencing issues with our products or services. You will diagnose technical problems, provide clear and concise solutions, and guide users through troubleshooting steps. This role requires a patient and empathetic approach, combined with a deep understanding of our product suite. You will work remotely, collaborating with a supportive team to maintain high customer satisfaction levels.
Key Responsibilities:
- Respond to customer inquiries via phone, email, and chat in a timely and professional manner.
- Diagnose and resolve technical issues related to our software and hardware products.
- Provide step-by-step guidance to customers on product usage and troubleshooting.
- Escalate complex issues to senior technical staff or relevant departments when necessary.
- Document all customer interactions, issues, and resolutions accurately in the CRM system.
- Contribute to the development of our knowledge base and FAQs by creating and updating support documentation.
- Identify recurring customer issues and provide feedback to the product development team for improvements.
- Maintain a high level of customer satisfaction through effective problem-solving and excellent service.
- Stay up-to-date with product updates, new features, and relevant industry trends.
- Adhere to all company policies and procedures regarding customer support and data security.
Qualifications:
- Previous experience in a customer service or technical support role is essential.
- Strong understanding of software applications and hardware troubleshooting.
- Excellent verbal and written communication skills, with the ability to explain technical concepts clearly.
- Proficiency with CRM software and helpdesk ticketing systems.
- Ability to multitask, prioritize, and manage time effectively in a remote environment.
- Patient, empathetic, and customer-centric attitude.
- Strong problem-solving and analytical skills.
- Ability to work independently and as part of a remote team.
- High school diploma or equivalent; further technical certifications are a plus.
- Demonstrated ability to learn new technologies quickly.
This is a fantastic opportunity to join a forward-thinking company and make a real difference in our customers' experience. If you are a motivated individual looking for a rewarding remote role in customer service and technical support, apply today!
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6
Customer Service & Technical Support Lead
ST1 1QZ Staffordshire, West Midlands
£28000 Annually
WhatJobs
Posted 1 day ago
Job Viewed
Job Description
Our client is seeking an experienced and empathetic Customer Service & Technical Support Lead to manage their support operations. This role is crucial for ensuring customer satisfaction and providing timely, effective technical assistance. As a fully remote position, you will lead a team of customer support representatives, fostering a positive and productive work environment from anywhere. Your responsibilities will include overseeing daily support activities, handling escalated customer issues, developing and refining support processes, and training new team members. The ideal candidate will possess exceptional communication and problem-solving skills, a deep understanding of customer service best practices, and a solid technical aptitude to address a range of product-related queries. You will be instrumental in enhancing the customer experience by identifying areas for improvement and implementing solutions. This role requires a proactive leader who can motivate their team, analyze support metrics, and report on key performance indicators to senior management. Maintaining comprehensive knowledge of the company's products and services is essential, as is the ability to translate technical information into user-friendly explanations. This is a fantastic opportunity to shape the customer support function within a growing organization. Key Responsibilities:
- Leading and managing a remote customer support team.
- Resolving complex customer inquiries and technical issues.
- Developing and implementing customer service policies and procedures.
- Training and mentoring support staff.
- Monitoring and analyzing customer feedback and support performance metrics.
- Identifying trends in customer issues and recommending product improvements.
- Ensuring timely and accurate responses to customer queries across multiple channels.
- Collaborating with other departments to resolve customer problems.
- Maintaining a high level of customer satisfaction.
- Contributing to the continuous improvement of the customer support function.
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7
Customer Service & Technical Support Specialist
PL1 2EU Plymouth, South West
£25000 Annually
WhatJobs
Posted 2 days ago
Job Viewed
Job Description
Our client, a leading technology solutions provider based in **Plymouth, Devon, UK**, is looking for a dedicated and knowledgeable Customer Service & Technical Support Specialist. This role is pivotal in ensuring our clients receive prompt, efficient, and accurate support for our range of innovative products and services. The ideal candidate will possess excellent communication skills, a strong technical aptitude, and a passion for problem-solving. This hybrid role requires a balance of working from our client's Plymouth office and remotely, offering flexibility while maintaining team collaboration and service quality.
Key Responsibilities:
Key Responsibilities:
- Provide first-line technical support and troubleshooting to customers via phone, email, and live chat.
- Diagnose and resolve technical issues related to software, hardware, and network connectivity.
- Escalate complex issues to senior technical teams when necessary, ensuring clear documentation.
- Guide customers through product features, functionalities, and setup procedures.
- Maintain accurate records of customer interactions, issues, and resolutions in the CRM system.
- Contribute to the creation and maintenance of a knowledge base of common issues and solutions.
- Identify trends in customer issues and provide feedback to product development and quality assurance teams.
- Proactively communicate with customers regarding service updates or known issues.
- Deliver exceptional customer service, ensuring customer satisfaction and retention.
- Adhere to service level agreements (SLAs) and company support policies.
- Proven experience (minimum 3 years) in a customer service or technical support role, preferably within the technology sector.
- Strong understanding of common IT concepts, including operating systems, networks, and software applications.
- Excellent problem-solving and analytical skills.
- Outstanding communication and interpersonal skills, with the ability to explain technical concepts to non-technical users.
- Proficiency in using helpdesk software and CRM systems.
- Ability to work effectively both independently and as part of a collaborative team in a hybrid environment.
- A relevant IT certification (e.g., CompTIA A+, Network+) is a plus.
- Strong organisational skills and attention to detail.
- Patience, empathy, and a customer-centric approach.
- Adaptability to learn new products and technologies quickly.
This advertiser has chosen not to accept applicants from your region.
8
Customer Service & Technical Support Specialist
DE1 1AA Derby, East Midlands
£25000 Annually
WhatJobs
Posted 2 days ago
Job Viewed
Job Description
Our client is looking for a highly skilled and customer-focused Customer Service & Technical Support Specialist to join their dynamic, fully remote team. This role is crucial for providing exceptional support to our users, resolving technical issues efficiently, and ensuring a positive customer experience. You will be the first point of contact for customers seeking assistance with our products and services.
Responsibilities:
Responsibilities:
- Provide first-line technical support to customers via phone, email, and chat.
- Troubleshoot and resolve a wide range of customer issues, including software, hardware, and account-related problems.
- Guide customers through product features, functionality, and troubleshooting steps.
- Document customer interactions, issues, and resolutions accurately in the CRM system.
- Identify and escalate complex technical issues to senior support engineers or relevant departments.
- Contribute to the creation and maintenance of knowledge base articles and FAQs.
- Gather customer feedback and report trends to product and development teams.
- Proactively identify opportunities to improve the customer support process and user experience.
- Ensure customer satisfaction by providing timely, accurate, and helpful solutions.
- Stay up-to-date with product updates and new features to provide effective support.
- Adhere to service level agreements (SLAs) and company support policies.
- Maintain a positive and professional demeanor at all times.
- Collaborate with team members to share knowledge and best practices.
- Proven experience in a customer service or technical support role.
- Strong understanding of common software and hardware issues.
- Excellent communication, listening, and interpersonal skills.
- Ability to explain technical concepts clearly to non-technical users.
- Proficiency in using CRM software and ticketing systems.
- Strong problem-solving and analytical abilities.
- Ability to work independently and manage time effectively in a remote setting.
- Patience, empathy, and a customer-centric approach.
- High school diploma or equivalent; college degree or technical certification is a plus.
- Experience with (specific software/product relevant to the company) is highly desirable.
- A proactive attitude and a willingness to learn.
This advertiser has chosen not to accept applicants from your region.
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