2,000 Lead Technical Support Engineer Cloud Solutions jobs in the United Kingdom

Technical Support Engineer ( Service Department)

Worcester Based

£16.05 - £0.40/hr (c. 1k - 39k)

Band 7 - 9 (DOE)

About the Job

The Company

Our client, Yamazaki Mazak is a leading global manufacturing company based in Worcester.

This is an excellent opportunity to work for a market leading Machine Tool manufacturer who have been at the forefront of the industry for many years.

Due to increased investment, our client now has a requirement for a Technical Support Engineer working within the UK Service Department (UK Sales) for the Spares Department and reporting to the UK Service Manager.

Jonathan Lee Workforce Solutions are the preferred supplier to Mazak.

Job Description

The Role

This is a technical role, supporting customers along with breakdown and service engineers based across the country.  Being office based; the role would ideally suit a Midlands based candidate with a positive attitude to support the field-based colleagues. It may require occasional field support and travel across the UK. The successful candidate will be expected to use this opportunity to build on their machine tool experience and knowledge and become a key member of the Technical Support Team.

The Person

Essential Criteria

• An engineer with electrical or mechanical knowledge and understanding of Mazak machine tools
• Experience of Mazatrol controls, machine operations and axis movements
• Understanding of Mazak product range of machines
• Experience of fault diagnosis
• Understanding mechanical drawings and schematic electrical drawings
• Understanding structure of machines and how they work
• Working alongside current engineers supporting customer requirements
• Identification of parts from current manuals
• Creating incidents for workflow within the team
• Able to find part numbers for mechanical and electrical items

Desirable Criteria

• A knowledge of windows-based applications
• Team player, 'can do' attitude
• Can communicate with customers at all levels
• Excellent telephone manner
• Flexible working approach to meet demand (to include overtime if required)

The Reward

The successful candidate can also expect the following:

• Join a successful, multi-national manufacturing company
• Excellent career potential
• 25 Days Holiday plus Bank Holidays
• X2 Salary Life Insurance Package and Well Being Programmes
• Aviva Pension
• Free Uniform
• Free Parking
• Subsidised Restaurant on site
• Working hours are Monday to Friday 8.15am to 4.30 pm
• Overtime is paid at Time 1/3 first 2 hours then Time 1/2 thereafter each day. Saturday is Time 1/2 and Sunday Double Time.

If this Technical Support Engineer role sounds like the right opportunity for you then please call to discuss further or email me at (url removed)  

Your CV will be forwarded to Jonathan Lee Recruitment, a leading engineering and manufacturing recruitment consultancy established in 1978. The services advertised by Jonathan Lee Recruitment are those of an Employment Agency.
In order for your CV to be processed effectively, please ensure your name, email address, phone number and location (post code OR town OR county, as a minimum) are included.

Location:  Hinkley Point C - Site based with HYBRID

Status:  Contract (renewable) - INSIDE IR35

Morson Talent are delighted to present an opportunity for a motivated and experienced Technical Support Engineer to join our client's established team for work associated with a nationally significant Nuclear New Build construction Project. Competitive daily rate on offer to the right candidate.

Job Purpose / Overview

• The successful applicant will be a key member of the wider Technical Branch of the Joint Design Office (JDO).
• The JDO is also responsible managing design changes as well as managing design configuration during construction, installation and commissioning. It is responsible for the management of the non-permanent design, temporary works and As-Built information.
• The Technical Support Engineer will contribute to Transverse, Mechanical, Electrical and Civils Project discipline topics supporting in the continued delivery of technical excellence.
• You will operate as part a team responsible for resolving critical, cross-discipline design issues and engaging multidisciplinary Subject Matter Experts.
• The role offers exposure to a broad spectrum of technical topics across the project driving resolution of technical issues, strengthening engineering delivery, and enhancing resilience of the JDO by proactively mitigating key project engineering risks.

Typical daily activities (not limited to):

• Support the drafting of technical responses under supervision, ensuring alignment with project standards and expectations across stakeholders.
• Engage directly with construction teams to maintain visibility of programme drivers and incorporate emerging site priorities into technical planning.
• Coordinate and contribute to the delivery of SFS workshops, capturing outputs and ensuring actions are closed efficiently across disciplines.
• Maintain ownership of the Standard Field Solutions (SFS) Catalogue, driving resolution progress and ensuring alignment with field conditions.
• Contribute to process documentation activities, helping to identify inefficiencies and embed continuous improvement practices.
• Take responsibility for developing and maintaining PowerBI dashboards used to monitor resolution activity and inform governance reporting.
• Coordinate technical resolution actions across disciplines, ensuring timely updates to action trackers and proactively following up on overdue items to support efficient issue closure.

Knowledge & Skills

• Degree (or equivalent) in Engineering or other Science
• Understanding of design models and engineering drawings
• Demonstrable evidence of problem solving and active stakeholder management
• Excellent communication skills
• Be a competent user of Microsoft software.
• Be approachable, adaptable, communicative and proactive

Desirable (not essential):

• Previous experience of working in the Nuclear Industry
• Experience of working on a construction site
• EPR building, plant and system knowledge is desirable.
• Safety Case Knowledge and previous experience of Nuclear Safety Categorisations is desirable.

(phone number removed)

Are you an engineer with a flair for problem-solving, technical drawings, and customer support? Our client is looking for a Technical Support Engineer to join their growing team. This is a fantastic opportunity to play a key role in delivering high-quality manufactured products from concept through to production - ensuring client specifications are met on time, within budget, and to the highest standards.

• Preparing tool drawings using CAD software (AutoCAD/SolidWorks) and calculation methods for CNC cutting and press knives.

• Interpreting and creating detailed technical drawings.

• Providing hands-on support to contractors and customers on-site as needed.

• Supporting the Technical Supervisor with day-to-day operations, including responding to customer technical enquiries of varying complexity.

• Leading research and development of innovative new products, including reverse engineering, testing, product trials, and chairing development meetings.

• A degree (or equivalent) in Engineering.

• Proficiency in AutoCAD or SolidWorks .

• Strong technical problem-solving skills with the ability to interpret and communicate technical specifications.

• A proactive approach with the confidence to support clients both in-house and on-site.

• A competitive salary package.

• The chance to work on exciting R&D projects.

• Career growth in a supportive technical environment.

• Exposure to a variety of industries and engineering challenges.

If you're looking for a role where your technical expertise, creativity, and problem-solving skills will be valued, this could be the perfect next step in your career. E-mail or call Callum on (phone number removed) /

Are you ready to take your career to the next level? This exciting opportunity as a Technical Support Engineer offers you the chance to work with cutting-edge technology, delivering exceptional service to customers and driving innovation in the telecommunications industry. With a competitive salary, outstanding benefits, and opportunities for growth, this role is perfect for someone looking to make a real impact in a dynamic and rewarding environment.

What You Will Do:

- Diagnose and resolve technical issues, ensuring long-term solutions are implemented effectively.

- Provide advanced troubleshooting support for escalated incidents from Tier 1, showcasing your expertise.

- Analyse and resolve software, hardware, and networking problems across diverse systems.

- Perform remote installations of cloud-based telephony systems, ensuring seamless integration.

- Deliver training and onboarding support to users, ensuring optimal utilisation of hardware, software, and services.

- Investigate and resolve end-user technical issues, maintaining high service standards.

What You Will Bring:

- Experience in supporting internet products such as ADSL, VDSL, FTTC, FTTP, SoGEA, and Ethernet.

- Strong knowledge of IP networking, including DHCP, DNS, VPN, NAT, and VoIP.

- Proven ability to configure, install, and troubleshoot routers, wireless access points, and Wi-Fi protocols.

- Familiarity with telecommunications PBX systems such as Panasonic, Samsung, and Horizon.

- Excellent communication skills and a problem-solving mindset.

This role is pivotal to the company's mission of delivering world-class communication solutions to businesses. As a Technical Support Engineer, you will play a key role in ensuring customer satisfaction and operational efficiency, contributing to the company's reputation for excellence and innovation.

Location:

This role is based at the company's head office in Telford, providing a collaborative and supportive environment for professional growth.

Interested?:

If you're ready to join a forward-thinking company and make a real difference, apply now for the Technical Support Engineer role. Don't miss this opportunity to advance your career and be part of a highly skilled team!

Your CV will be forwarded to Jonathan Lee Recruitment, a leading engineering and manufacturing recruitment consultancy established in 1978. The services advertised by Jonathan Lee Recruitment are those of an Employment Agency.
In order for your CV to be processed effectively, please ensure your name, email address, phone number and location (post code OR town OR county, as a minimum) are included.

Your new company
Are you a technically skilled problem-solver with a passion for delivering exceptional customer support? A global organisation is seeking a Technical Support Engineer. To join their dynamic team. This is a fantastic opportunity to work in a collaborative environment where your expertise will directly impact customer satisfaction and product success.
Your new role
In this hands-on support role, you'll be the first point of contact for customers experiencing technical issues. Whether it's a bug, a data sync issue, or a usability question, you'll investigate, troubleshoot, and resolve-or escalate-each case with care and clarity.

• Respond to inbound support requests from external customers
• Diagnose and resolve issues related to app functionality, data, or integrations
• Offer alternative solutions or escalate complex cases to senior developers
• Communicate clearly and consistently with customers throughout the process
• Document findings and contribute to internal knowledge sharing
• Collaborate with the wider support and development teams to improve the product

What you'll need to be successful

• A degree in Computer Science or a related field (B.Sc. or M.Sc.)
• A strong interest in coding and software development
• Experience or familiarity with one or more of the following:
• PHP, JavaScript, .NET, Java, Python, or C#
• Excellent communication skills and a customer-first mindset
• A methodical, detail-oriented approach to problem-solving
• Experience supporting SaaS applications is highly desirable but not essential.
• Familiarity with CRM platforms is desirable but not essential.
• Exposure to platforms such as Oracle, Microsoft SQL Server, or Microsoft IIS would be highly sought after.

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)

Technical Support Engineer - Security Systems - Luton - Competitive Salary + Benefits

Are you a Technical Support Engineer with a background in physical security systems, access control or CCTV? Are you passionate about solving technical problems and delivering exceptional support?

We are looking for a Technical Support Engineer to join a leading security solutions provider at their modern Luton offices. With over 70 years of international expertise and a strong UK presence, this company delivers innovative, integrated security technologies across access control, CCTV, intruder detection, home automation and more.

As a Technical Support Engineer , you'll support customers and partners with fault diagnosis, technical queries, system configuration, and product training. You'll work across phone, email and remote platforms, with occasional on-site work once trained.

• Deliver technical support via phone, email and remote tools

• Maintain up-to-date product knowledge on hardware and software

• Investigate and resolve escalated customer issues

• Create and update technical support documentation

• Attend client sites to resolve issues (after training)

• Assist with system specifications and custom build panels

• Collaborate with customer service, sales, and product teams

• Contribute to testing of new products and root cause analysis

• 2+ years' experience in technical support or engineering

• Background in physical security systems such as door entry, access control or CCTV

• Strong knowledge of Microsoft Windows and IT systems

• Excellent communication and customer service skills

• Confident problem-solver, technically curious and methodical

• Hold a full UK driving licence

• 5+ years in the security systems sector

• Experience delivering technical training

• BTEC/NVQ Level 4 or equivalent in Electrical/Electronic Engineering

• Competitive salary

• 25 days holiday + bank holidays, increasing with service

• Annual bonus and commission schemes

• Pension scheme, life assurance, and health perks

• Modern working environment in Luton

• Ongoing training and long-term career development

• Regular social and wellbeing events

Ready to make an impact in a company shaping the future of security? Click apply now.

Position: Technical Support Engineer
Job ID: 2394/4
Location: Redhill
Benefits: Plus 4 on 4 off shift allowance (12 hour shifts)
Type: Permanent 

HSB Technical Ltd is a specialist recruiter within the Power & Propulsion, Shipbuilding, Maritime Shipping, Energy and Subsea sectors – visit: (url removed) for a list of our vacancies. We have a number of permanent and contract vacancies for multiple businesses across the UK and overseas.

The below job description will outline this position of: Technical Support Engineer 

Typically, this person will act as a proactive Shift Engineer in a global Technical Support team, assisting in mentoring and guiding 1st and 2nd line support teams to ensure quick and effective resolution of customer queries. Supporting the Team Lead and play a key role in delivering 24/7 service to the client.

HSB Technical’s client is an established and well-regarded business entity.

Duties and responsibilities of the Technical Support Engineer:

• Strong commercial awareness with the ability to work independently and take initiative.
li>Eager to continuously learn and support new systems and services.
• Quick to absorb technical knowledge, troubleshoot issues, and clearly explain product functionality over the phone.
• Excellent customer service skills, with confidence in both phone and face-to-face interactions.  
li>Determining priorities in an environment where customer demand varies constantly.
• Keeping up to date with product knowledge, technical and regulatory changes
• Managing other Shift workers

Qualifications and requirements for the Technical Support Engineer:

• Experience in Customer Service and Network Operations
• Technical Engineering background
• Familiarity with MOD systems and equipment support
• Hands-on experience with Inmarsat and/or VSAT systems
• Knowledge of customer equipment and systems, including: Maritime satellite equipment (Inmarsat), VSAT systems (Intellian, Seatel, T&T), Land mobile systems (BGAN, Iridium, Thuraya, GX), IP networking (e.g., CCNA, JNCIA)                

This vacancy is being advertised by HSB Technical Ltd who have been appointed to act as a recruitment partner for this role.
 

We are seeking a highly skilled Technical Support Engineer  who is fluent in German to join our clients dynamic team. The ideal candidate will have had experience in providing technical support to end users of a advanced, precision electromechanical products.

Key Responsibilities:
• Providing real-time technical support to customers
• Delivering training sessions onsite and virtually
• Create, update and maintain technical documentation in German
• Conduct hands on trouble shooting and analysis data on performance of equipment
• Test and evaluate in house systems and software
• Provide tailored support for new applications and help users become self-sufficient

Requirements:

• Minimum 2 years' experience in a customer facing role providing technical support

• Must be fluent in German (Spoken and Written)

• Knowledge of Electromechanical systems

• Able to read industrial and engineering drawings or schematics

• Ability to travel internationally as required

• Excellent analytical and communication skills

By joining this business as their new Technical Support Engineer   you will be rewarded with:

• Company pension
• 25 days holiday plus 8 days for Bank Holiday
• Optional Private Health Insurance

This role demands a friendly self motivated individual with a strong technical aptitude, able to provide excellent customer service. 

If this role of Technical Support Engineer   is of interest simply click apply or if you have any further questions, please contact David Thompson at Orion Electrotech Reading.

Due to the volume of applications we receive, unfortunately we are not able to respond to every application personally, therefore, if you have not heard back from us within 5 working days please assume your application has been unsuccessful. To see our other available vacancies please visit our website

INDKA

Technical Support Engineer
Ellesmere
Up to 40,000 Plus an excellent benefits package

Join a team where your engineering skills directly support cutting-edge automation and technology.

We're looking for a Technical Support Engineer to play a hands-on role supporting a full range of advanced machinery and management systems. If you thrive on solving complex technical problems, enjoy working directly with customers and field partners, and want to see the real-world impact of your work - this could be the opportunity you've been looking for.

What You'll Do

• Provide high-level engineering support for automated and conventional systems and precision technologies.
• Troubleshoot and resolve issues via helpdesk (including participation in a rotating 24/7 support schedule).
• Lead the commissioning of advanced systems both in the UK and internationally.

• Work with R&D to test new solutions and provide feedback from the field.
• Analyse system issues, identify patterns, and contribute to product enhancements.
• Maintain accurate technical documentation and helpdesk records.

• Deliver hands-on training for distributors, dealers, and end-users - both in-person and remotely.

What You Bring

• Technical foundation (electrical/mechanical) with hands-on experience.
• Relevant qualification in electrical engineering.
• Experience working on live electrical systems.
• Competent in automation systems, mechanical repair, and diagnostics.
• Excellent communicator with the flexibility to travel across the UK and abroad.

• Knowledge of hydraulic systems.

CLICK NOW TO APPLY!

At Morgan Ryder we can provide you with a full range of employment opportunities from short term and fixed term temporary vacancies to permanent positions.

We recruit for companies that operate in the following industries: Defence Equipment, Food and Drink Manufacturers, FMCG, Packaging, Engineering, Automotive, Aerospace, Warehousing, Logistics, Waste Management, Petro Chemical, Pharmaceutical, Power & Renewable Energy.

Our commitment:

Equal opportunities are important to us. We believe that diversity and inclusion at Morgan Ryder Associates are critical to our success as DE&I positive company, so we want to recruit, develop, and keep the best talent. We encourage applications from everyone, regardless of background, gender identity, sexual orientation, disability status, ethnicity, belief, age, family or parental status, and any other characteristic.

Please note that calls to and from the offices of Morgan Ryder Associates Ltd. may be monitored or recorded. This is to ensure compliance with regulatory procedures, record business transactions and for training purposes.