1,243 Lead Technician jobs in the United Kingdom

• Perform advanced diagnostics and repair of vehicle mechanical and electrical systems.
• Lead and supervise a team of automotive technicians, providing technical guidance and support.
• Conduct routine maintenance services, including oil changes, tire rotations, and brake inspections.
• Interpret technical manuals, schematics, and diagnostic data to identify and resolve vehicle issues.
• Utilize specialized diagnostic equipment and tools to accurately assess vehicle performance.
• Ensure all repairs and maintenance are carried out to manufacturer specifications and company standards.
• Maintain a clean and organized workshop environment, adhering to health and safety regulations.
• Communicate effectively with service advisors and customers regarding vehicle condition and repair recommendations.
• Train and mentor junior technicians, sharing knowledge and best practices.
• Stay up-to-date with the latest automotive technologies and repair techniques.
• Manage parts inventory and ensure proper ordering procedures are followed.

• NVQ Level 3 or equivalent qualification in Vehicle Maintenance and Repair.
• Minimum of 5 years of experience as an Automotive Technician, with proven experience in a lead or senior role.
• Expertise in vehicle diagnostics, engine repair, electrical systems, and braking systems.
• Experience with various vehicle makes and models.
• Proficiency in using diagnostic software and tools.
• Strong problem-solving and analytical skills.
• Excellent communication and interpersonal skills.
• Ability to lead and motivate a team.
• A valid UK driving license.
• Willingness to undertake further training and certifications.

Johnson Controls is a global diversified technology and industrial leader serving customers in over 150 countries.
Our Industrial Refrigeration (IREF) division delivers project solutions, maintenance & service solutions that support our customers manufacturing, cold storage and R&D testing requirements. We are the OEM for SABROE, Frick Compressors & York products with trained engineers located nationally providing project solutions along with planned, preventative & reactive works to our target markets being meat, poultry, food manufacturing, beverage, cold storage, general manufacturing, leisure, pharmaceutical & automotive industries.

What we offer

•    Competitive salary, and overtime paid at premium pay rates.
•    Stand by allowance, call outs, travel paid on top of basic salary.
•    Service vehicle, Mobile phone, tablet, PPE and any specialist equipment provided.
•    25 days paid holidays plus Bank Holidays
•    Holiday Purchase Scheme
•    Comprehensive benefits package including pension, life assurance, employee assistance program, employee referral scheme, employee discounts including high street brands, cycle 2 work scheme and discount on Johnson Controls security products.
•    Training opportunities with outstanding resources available.
•    Career development through various career ladders programs.
•    Dedication to safety through our Zero Harm policy.
•    Access to business resource groups.

What you will do

We are looking for a competent IREF Lead Technician, who can lead diagnosis and repairs systems malfunctions, requiring specific technical knowledge and relevant qualifications as well as an understanding on time and equipment requirements. You will act as a subject expert, keeping customer informed on the nature of service provided, outstanding issues, recommends system enhancement/upgrade and provide the customer with advice / training in system operations as required. 

Your role as a Lead Technician is to maintain positive customer relationships, ensuring pro-active feedback, documentation of the customer's equipment and systems status / work completed. 
You may provide technical coaching to less experienced service team members as well as coordinate on site work activity for highly complex and multi person jobs. May include overlooking activities of subcontractors.
The role is based in Scotland, predominantly within Glasgow region. 

What we look for

•    Relevant qualifications in the specific trade (e.g. BAS/BNS, HVAC, Refrigeration)
•    Complex product knowledge and advanced system knowledge within Industrial Refrigeration
•    Ammonia certification is essential
•    Driving License
•    Experience in working with HFC, Ammonia & Co2 systems
•    Experience with major manufacturers such as SABROE, Frick, York, Bitzer, Howden
•    Experience with DX, pumped, flooded, multistage systems

#LI-DC1

#LI-Hybrid

• TSS Support: Act as a deputy for the TSS when required.
• Emergency Response: Participate in emergency escalation procedures, including providing out-of-hours technical support.
• Professional Standards: Maintain the highest standards of professionalism within the team.
• Safety Compliance: Ensure all personnel, including contractors, follow safe working practices, utilizing Safe Systems of Work (RAMS, LOTO, etc.).
• Certification Maintenance: Retain current certifications and appointments as the site Authorised Person (AP) in the required disciplines.
• Resource Management: Allocate resources effectively to ensure timely completion of work orders in line with contractual and professional standards.

• Client Systems: Ensure client equipment and systems operate efficiently, escalating issues as needed to mitigate risks.
• Work Order Prioritization: Collaborate with the DigiHub/Helpdesk and end users to prioritize and coordinate repair needs.
• Fault Diagnosis: Diagnose and repair technical faults within your area of expertise.
• Quality Control: Ensure all technical activities, including subcontractor work, comply with Engineering Standards and industry best practices.
• Asset Management: Perform like-for-like asset replacements and oversee minor new works as directed.
• Stakeholder Engagement: Build and maintain strong professional relationships with clients, subcontractors, and team members, both on-site and remotely.
• Training and Development: Support the ongoing training and development of team members.
• Cost Efficiency: Consider cost-benefit factors in all tasks performed.
• Sustainability: Promote sustainability practices within technical services.

• Reporting: Provide regular updates to the TSS on work order status, resource needs, and task progress.
• Standards Adherence: Ensure all team members comply with established Engineering Standards.
• Training: Complete all required training modules and achieve necessary competencies for the role.

• Technical Expertise: NVQ Level 3 or equivalent qualification, preferably in a mechanical discipline.
• Experience: Minimum of 5 years of relevant experience.
• Technical Skills: Proficient in practical technical skills with up-to-date knowledge of engineering standards and best practices.
• Independent Working: Demonstrated ability to work independently in a technical maintenance environment.
• Health and Safety: Proven experience adhering to health and safety standards.
• IT Proficiency: Skilled in Microsoft Office applications and Computerised Maintenance Management Systems (CMMS).
• Self-Management: Strong ability to plan and manage workloads independently, ensuring deadlines are met.

• Perform installation, commissioning, and configuration of new equipment and systems according to technical specifications and manufacturer guidelines.
• Conduct routine preventative maintenance to ensure equipment reliability and minimize downtime.
• Diagnose and troubleshoot complex mechanical, electrical, and software issues using advanced diagnostic tools and techniques.
• Perform timely and effective repairs to restore equipment functionality.
• Provide technical support and guidance to customers on equipment operation and maintenance.
• Prepare detailed service reports documenting work performed, findings, and recommendations.
• Manage inventory of spare parts and tools required for service calls.
• Lead and mentor junior technicians, providing training and oversight on complex tasks.
• Ensure all work is performed in compliance with health, safety, and environmental regulations.
• Collaborate with the engineering and customer support teams to resolve escalated technical issues.
• Maintain accurate service records and update system information as required.
• Identify opportunities for product or service improvements based on field experience.

• HND or equivalent qualification in Mechanical Engineering, Electrical Engineering, or a related technical field.
• Minimum of 5 years of experience as a Field Service Technician, with a proven ability to diagnose and repair complex systems.
• Strong understanding of mechanical, electrical, and hydraulic/pneumatic systems.
• Proficiency with diagnostic equipment and software.
• Excellent problem-solving and analytical skills.
• Strong customer service orientation and communication skills.
• Ability to work independently, manage time effectively, and prioritize tasks.
• Experience leading or mentoring junior technicians is highly desirable.
• Willingness to travel regularly within the assigned territory and occasionally further afield.
• Valid UK driving license is essential.
• Experience in (mention specific industry if known, e.g., industrial automation, medical devices) is a significant advantage.

• Install, commission, and service a range of advanced machinery and systems.
• Diagnose and resolve technical issues efficiently and effectively, minimizing downtime for clients.
• Perform routine preventative maintenance and inspections to ensure optimal equipment performance.
• Provide comprehensive technical support and training to customers on equipment operation and maintenance.
• Generate detailed service reports, including findings, actions taken, and recommendations.
• Maintain accurate records of service activities, parts inventory, and calibration logs.
• Collaborate with the engineering and sales teams to provide feedback on product performance and identify opportunities for improvement.
• Mentor and train junior technicians, sharing expertise and best practices.
• Adhere to all health and safety regulations and company policies.
• Manage on-call duties as required, responding to emergency service requests.

• Proven experience as a Field Service Technician or similar role, with a strong mechanical and electrical aptitude.
• Demonstrated ability to troubleshoot complex technical problems independently.
• Experience with diagnostic tools and test equipment.
• Excellent customer service and communication skills, with the ability to explain technical information clearly.
• Ability to read and interpret technical manuals, schematics, and blueprints.
• A proactive approach to problem-solving and a strong commitment to quality.
• Willingness to travel regularly within the designated service area and occasionally beyond.
• Relevant technical certifications or vocational training are highly desirable.
• Proficiency in using service management software.
• This role is based in Newcastle upon Tyne, Tyne and Wear, UK , and operates on a hybrid model, requiring regular on-site presence.

• Perform complex diagnostics and repairs on all makes and models of vehicles.
• Conduct routine maintenance services, including oil changes, tire rotations, and brake inspections.
• Diagnose and repair electrical systems, engine performance issues, and transmission problems.
• Utilize advanced diagnostic equipment and tools to identify faults.
• Mentor and guide junior technicians, providing technical assistance and training.
• Ensure all work is carried out to manufacturer specifications and quality standards.
• Maintain accurate records of all work performed.
• Communicate effectively with service advisors regarding vehicle status and repair recommendations.
• Adhere to all safety regulations and workshop procedures.

• Proven experience as a qualified Automotive Technician.
• NVQ Level 3 or equivalent qualification in Vehicle Maintenance and Repair.
• Experience with leading or mentoring a team is advantageous.
• Proficiency in using diagnostic software and electronic service manuals.
• Strong understanding of vehicle mechanical and electrical systems.
• Excellent problem-solving and diagnostic skills.
• Ability to work independently and as part of a team.
• Valid UK driving license.

• Diagnosing and repairing complex mechanical and electrical issues in vehicles.
• Leading, mentoring, and motivating a team of automotive technicians.
• Ensuring all work is carried out to the highest standards of quality and safety.
• Managing service appointments and workshop schedules.
• Interacting with customers to explain diagnostic findings and repair recommendations.
• Performing routine maintenance and inspections.
• Keeping abreast of the latest automotive technologies and repair techniques.
• Maintaining a clean and organized work environment.
• Ensuring compliance with all company policies and procedures.

• NVQ Level 3 or equivalent in Light Vehicle Maintenance and Repair.
• Proven experience as a Master Technician or Lead Technician in a busy dealership or workshop.
• Expertise in diagnosing and repairing engine, transmission, braking, suspension, and electrical systems.
• Strong leadership and team management skills.
• Excellent problem-solving and diagnostic abilities.
• Customer-focused attitude with strong communication skills.
• Valid UK driving licence.
• Experience with diagnostic software and tools is essential.