4,159 Leadership Development Manager jobs in the United Kingdom
Senior Program Manager Leadership Development COE
Posted today
Job Viewed
Job Description
Senior Program Manager Leadership Development COE
Posted today
Job Viewed
Job Description
At Goodyear, we’re shaping the next generation of leaders who will drive our business forward. We are seeking an experienced Senior Program Manager to take global ownership of our Accelerated Leadership Development (ALD) portfolio while also serving as the Regional Leadership Capability Partner for EMEA .
This dual-impact role blends strategic, enterprise-level program leadership with regional deployment excellence —perfect for a dynamic leader who can balance global vision with local execution. You’ll define and evolve our high-potential leadership journeys, ensure alignment to enterprise succession needs, and enable impactful leadership development across the EMEA region.
This role is ideal for a strategic yet hands-on leader who thrives in complexity, values global-local integration, and is passionate about shaping leaders who can transform businesses.
What You’ll Do
Global Leadership Development
- Lead Goodyear’s global ALD strategy , shaping high-potential journeys across leadership levels and readiness stages.
- Partner with the ALD Program Manager to design innovative, data-informed programs integrating experiential learning, assessments, and technology.
- Oversee the full lifecycle of ALD programs—from diagnostics and onboarding to vendor management, stakeholder engagement, and measurement.
Regional Capability Leadership (EMEA)
- Ensure consistent, high-quality deployment of leadership development programs across all L&D pillars : Professional Development, Pivotal Moments, Accelerated Development, and Team Interventions.
- Adapt global strategies to meet regional needs while maintaining alignment with COE governance and standards.
- Serve as the leadership development partner to regional HRLT, HRBPs, and business leaders.
People Leadership
- Coach and enable two distinct direct reports:
- Program Manager – driving ALD strategy and global delivery.
- Regional Facilitator – ensuring flawless regional execution.
- Foster a culture of collaboration, insight-sharing, and continuous improvement.
Stakeholder & Insight Management
- Build trusted relationships with global and regional leaders to strengthen sponsorship, visibility, and impact.
- Define and track success metrics; integrate learner feedback and talent insights into ongoing improvements.
What You Bring
- 8+ years of relevant experience in enterprise leadership development, with a blend of global program strategy and regional execution.
- Proven track record in high-potential and succession-linked leadership programs .
- Expertise in leadership assessments (e.g., Hogan, Korn Ferry, 360s) and adult learning methodologies.
- Skilled at leading distributed teams across time zones and cultures.
- Deep cultural intelligence with fluency in EMEA business dynamics .
- Strong influencing skills in matrixed environments.
- Willingness to travel across EMEA and occasionally globally (~20–30%).
What Success Looks Like
- Global Impact: Increased readiness, HiPo promotions, strong executive sponsorship, and exceptional learner feedback for ALD programs.
- Regional Excellence: Seamless, aligned leadership program delivery across EMEA.
- Team Growth: High performance and alignment of both direct reports.
- Stakeholder Trust: Positive feedback from HRLT, HRBPs, and business leaders.
- Continuous Evolution: Data-driven improvements embedded into global and regional strategies.
Your impact in the first 12 months:
- Launch 1–2 global ALD pilot cohorts in partnership with the Program Manager.
- Establish regular alignment with EMEA HRLT and HRBPs for program delivery.
- Embed regional insights into global decision-making and learning strategy refinement.
What We Offer :
As a dynamic and innovative leader, Goodyear is committed to providing a rewarding and fulfilling work environment. Joining our team comes with a range of benefits:
- Global Company : Be part of a global organization with a rich history and a forward-thinking approach to business. Collaborate with diverse teams, tap into international resources, and contribute to the success of a company that spans the globe.
- Dynamic European Team : Joining the commercial team means becoming an integral part of a dynamic European team. Experience the vibrancy of working with colleagues from various backgrounds, fostering a collaborative and creative atmosphere.
- Energizing Environment : At Goodyear, we believe in creating an environment that energizes our employees. Your contributions will be valued, and you'll play an essential role in shaping the success of our team and the company.
- Career Growth and Development : Discover attractive possibilities for career growth within Goodyear. Our comprehensive development programs are designed to enhance your skills, expand your knowledge, and foster your professional growth. We're dedicated to helping you reach your full potential.
Our Benefit package :
- Competitive salary and bonus scheme.
- Fully expensed Company Car.
- 33 days holiday (including bank holidays) + Option to buy and sell 5 days holiday.
- Local and regional progression opportunities.
- Enhanced defined contribution pension scheme and life assurance scheme.
- Up to 4 free tyres for private use annually after 12 months service.
- Discounted MOT and Service Scheme.
- Private medical cover after qualifying period.
- Enhanced family friendly polices after qualifying period.
- Staff discount scheme on High Street and leisure activities.
- Free car parking at head office which is congestion charge free.
- Learning and Development opportunities.
- Free eye test and flu vouchers.
- Dell Discount Scheme.
Goodyear is one of the world's largest tire companies. It employs about 68,000 people and manufactures its products in 53 facilities in 20 countries around the world. Its two Innovation Centers in Akron, Ohio, and Colmar-Berg, Luxembourg, strive to develop state-of-the-art products and services that set the technology and performance standard for the industry. For more information about Goodyear and its products, go to .
Senior Program Manager Leadership Development COE
Posted today
Job Viewed
Job Description
At Goodyear, we’re shaping the next generation of leaders who will drive our business forward. We are seeking an experienced Senior Program Manager to take global ownership of our Accelerated Leadership Development (ALD) portfolio while also serving as the Regional Leadership Capability Partner for EMEA .
This dual-impact role blends strategic, enterprise-level program leadership with regional deployment excellence —perfect for a dynamic leader who can balance global vision with local execution. You’ll define and evolve our high-potential leadership journeys, ensure alignment to enterprise succession needs, and enable impactful leadership development across the EMEA region.
This role is ideal for a strategic yet hands-on leader who thrives in complexity, values global-local integration, and is passionate about shaping leaders who can transform businesses.
What You’ll Do
Global Leadership Development
- Lead Goodyear’s global ALD strategy , shaping high-potential journeys across leadership levels and readiness stages.
- Partner with the ALD Program Manager to design innovative, data-informed programs integrating experiential learning, assessments, and technology.
- Oversee the full lifecycle of ALD programs—from diagnostics and onboarding to vendor management, stakeholder engagement, and measurement.
Regional Capability Leadership (EMEA)
- Ensure consistent, high-quality deployment of leadership development programs across all L&D pillars : Professional Development, Pivotal Moments, Accelerated Development, and Team Interventions.
- Adapt global strategies to meet regional needs while maintaining alignment with COE governance and standards.
- Serve as the leadership development partner to regional HRLT, HRBPs, and business leaders.
People Leadership
- Coach and enable two distinct direct reports:
- Program Manager – driving ALD strategy and global delivery.
- Regional Facilitator – ensuring flawless regional execution.
- Foster a culture of collaboration, insight-sharing, and continuous improvement.
Stakeholder & Insight Management
- Build trusted relationships with global and regional leaders to strengthen sponsorship, visibility, and impact.
- Define and track success metrics; integrate learner feedback and talent insights into ongoing improvements.
What You Bring
- 8+ years of relevant experience in enterprise leadership development, with a blend of global program strategy and regional execution.
- Proven track record in high-potential and succession-linked leadership programs .
- Expertise in leadership assessments (e.g., Hogan, Korn Ferry, 360s) and adult learning methodologies.
- Skilled at leading distributed teams across time zones and cultures.
- Deep cultural intelligence with fluency in EMEA business dynamics .
- Strong influencing skills in matrixed environments.
- Willingness to travel across EMEA and occasionally globally (~20–30%).
What Success Looks Like
- Global Impact: Increased readiness, HiPo promotions, strong executive sponsorship, and exceptional learner feedback for ALD programs.
- Regional Excellence: Seamless, aligned leadership program delivery across EMEA.
- Team Growth: High performance and alignment of both direct reports.
- Stakeholder Trust: Positive feedback from HRLT, HRBPs, and business leaders.
- Continuous Evolution: Data-driven improvements embedded into global and regional strategies.
Your impact in the first 12 months:
- Launch 1–2 global ALD pilot cohorts in partnership with the Program Manager.
- Establish regular alignment with EMEA HRLT and HRBPs for program delivery.
- Embed regional insights into global decision-making and learning strategy refinement.
What We Offer :
As a dynamic and innovative leader, Goodyear is committed to providing a rewarding and fulfilling work environment. Joining our team comes with a range of benefits:
- Global Company : Be part of a global organization with a rich history and a forward-thinking approach to business. Collaborate with diverse teams, tap into international resources, and contribute to the success of a company that spans the globe.
- Dynamic European Team : Joining the commercial team means becoming an integral part of a dynamic European team. Experience the vibrancy of working with colleagues from various backgrounds, fostering a collaborative and creative atmosphere.
- Energizing Environment : At Goodyear, we believe in creating an environment that energizes our employees. Your contributions will be valued, and you'll play an essential role in shaping the success of our team and the company.
- Career Growth and Development : Discover attractive possibilities for career growth within Goodyear. Our comprehensive development programs are designed to enhance your skills, expand your knowledge, and foster your professional growth. We're dedicated to helping you reach your full potential.
Our Benefit package :
- Competitive salary and bonus scheme.
- Fully expensed Company Car.
- 33 days holiday (including bank holidays) + Option to buy and sell 5 days holiday.
- Local and regional progression opportunities.
- Enhanced defined contribution pension scheme and life assurance scheme.
- Up to 4 free tyres for private use annually after 12 months service.
- Discounted MOT and Service Scheme.
- Private medical cover after qualifying period.
- Enhanced family friendly polices after qualifying period.
- Staff discount scheme on High Street and leisure activities.
- Free car parking at head office which is congestion charge free.
- Learning and Development opportunities.
- Free eye test and flu vouchers.
- Dell Discount Scheme.
Goodyear is one of the world's largest tire companies. It employs about 68,000 people and manufactures its products in 53 facilities in 20 countries around the world. Its two Innovation Centers in Akron, Ohio, and Colmar-Berg, Luxembourg, strive to develop state-of-the-art products and services that set the technology and performance standard for the industry. For more information about Goodyear and its products, go to
Senior Manager, Sales Leadership Development & AI Transformation
Posted today
Job Viewed
Job Description
Senior Manager, Sales Leadership Development & AI Transformation
Posted 21 days ago
Job Viewed
Job Description
At Palo Alto Networks® everything starts and ends with our mission:
Being the cybersecurity partner of choice, protecting our digital way of life.
Our vision is a world where each day is safer and more secure than the one before. We are a company built on the foundation of challenging and disrupting the way things are done, and we're looking for innovators who are as committed to shaping the future of cybersecurity as we are.
**Who We Are**
Our hybrid teams collaborate across geographies to solve big problems, stay close to our customers, and grow together. You will be part of a culture that values trust, accountability, and shared success where your work truly matters.
**Your Career**
Palo Alto Networks is seeking a forward-thinking Senior Manager of Sales Leadership Development to pioneer the next generation of leadership within our sales organization. This critical role is focused on developing our sales leaders and equipping them with the strategies and tools to excel. You will be responsible for designing and implementing a world-class leadership development program, with a strong emphasis on leveraging breakthroughs in Artificial Intelligence (AI) to enhance coaching, optimize sales processes, and drive a high performance culture.
The ideal candidate will possess a deep understanding of sales leadership principles combined with a passion for emerging technologies, particularly AI and its application in a sales context. You will act as a trusted advisor to our sales leadership, helping them build high-performing teams that are ready for the future of sales.
**Your Impact**
+ Sales Leadership Development Strategy: Design, build, and execute a comprehensive development program for all levels of sales leadership, from first-line managers to senior leaders. This includes curriculum design, workshop facilitation, and creating a continuous learning culture
+ Strategic AI Integration: Act as the primary consultant for sales leadership on integrating AI into their management operating rhythm. Identify opportunities where AI can improve forecasting accuracy, strategic account planning, and overall process efficiency
+ AI-Powered Coaching Excellence: Champion the use of AI tools to provide data-driven insights into team performance. Coach sales leaders on how to use conversation intelligence and other AI platforms to deliver targeted, effective coaching at scale
+ Performance Analytics & Insights: Utilize data and analytics to measure the effectiveness of leadership development programs. Leverage AI and Large Language Models (LLMs) to identify trends in leadership behaviors that correlate with top performance and replicate them across the organization
+ Change Management & AI Adoption: Lead initiatives to drive the adoption of AI-powered tools and workflows among the sales leadership team. Articulate the value of human-AI collaboration and ensure managers are equipped to lead their teams through this transformation
+ Process Optimization: Collaborate with sales operations to review and refine sales processes. Ensure that processes are standardized to generate the high-quality data necessary for AI systems to learn and provide valuable insights for leadership
**Your Experience**
+ Sales Leadership Experience: Proven experience (5+ years) in a direct sales leadership role is strongly preferred. Alternatively, extensive experience in a sales leadership development or coaching role
+ Sales Process: Proven expertise in the methodologies of successful sales leadership. This includes the ability to coach leaders on strategic territory planning, build and inspect sales pipelines, and implement consistent, accurate forecasting cadences to drive predictable revenue
+ AI & Technology Acumen: A strong understanding of how AI, machine learning, and data analytics can be applied to improve sales processes and leadership effectiveness
+ Strategic & Analytical Mindset: Capacity to think strategically, identify complex challenges within a sales organization, and use data to design and measure effective solutions
+ Adaptability and growth mindset: A passion for learning and the ability to thrive in a dynamic, fast-paced environment where technology and buyer behaviors are constantly evolving
+ Leadership Development Expertise: Demonstrated success in designing and implementing impactful leadership development or sales enablement programs
+ Influential Communicator: Exceptional communication, presentation, and interpersonal skills. Ability to build trust and influence senior sales leaders
**The Team**
Our Sales team members work hand in hand with large organizations around the world to keep their digital environments protected. We educate, inspire, and empower our potential clients in their journey to security.
As part of our Sales team, you are empowered with unmatched systems and tools, constantly updated research and sales libraries, and a team built on joint success. You won't find someone at Palo Alto Networks who isn't committed to your success - everyone pitches in to assist when it comes to solutions selling, learning, and development. As a member of our Sales team, you are motivated by a solutions-focused sales environment and find fulfillment in working with clients to resolve incredibly complex cyberthreats.
**Our Commitment**
We're problem solvers that take risks and challenge cybersecurity's status quo. It's simple: we can't accomplish our mission without diverse teams innovating, together.
We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at .
Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics.
All your information will be kept confidential according to EEO guidelines.
Senior Manager, Sales Leadership Development & AI Transformation
Posted 8 days ago
Job Viewed
Job Description
At Palo Alto Networks® everything starts and ends with our mission:
Being the cybersecurity partner of choice, protecting our digital way of life.
Our vision is a world where each day is safer and more secure than the one before. We are a company built on the foundation of challenging and disrupting the way things are done, and we’re looking for innovators who are as committed to shaping the future of cybersecurity as we are.
Who We Are
Our hybrid teams collaborate across geographies to solve big problems, stay close to our customers, and grow together. You will be part of a culture that values trust, accountability, and shared success where your work truly matters.
Job Description
Your Career
Palo Alto Networks is seeking a forward-thinking Senior Manager of Sales Leadership Development to pioneer the next generation of leadership within our sales organization. This critical role is focused on developing our sales leaders and equipping them with the strategies and tools to excel. You will be responsible for designing and implementing a world-class leadership development program, with a strong emphasis on leveraging breakthroughs in Artificial Intelligence (AI) to enhance coaching, optimize sales processes, and drive a high performance culture.
The ideal candidate will possess a deep understanding of sales leadership principles combined with a passion for emerging technologies, particularly AI and its application in a sales context. You will act as a trusted advisor to our sales leadership, helping them build high-performing teams that are ready for the future of sales.
Your Impact
- Sales Leadership Development Strategy: Design, build, and execute a comprehensive development program for all levels of sales leadership, from first-line managers to senior leaders. This includes curriculum design, workshop facilitation, and creating a continuous learning culture
- Strategic AI Integration: Act as the primary consultant for sales leadership on integrating AI into their management operating rhythm. Identify opportunities where AI can improve forecasting accuracy, strategic account planning, and overall process efficiency
- AI-Powered Coaching Excellence: Champion the use of AI tools to provide data-driven insights into team performance. Coach sales leaders on how to use conversation intelligence and other AI platforms to deliver targeted, effective coaching at scale
- Performance Analytics & Insights: Utilize data and analytics to measure the effectiveness of leadership development programs. Leverage AI and Large Language Models (LLMs) to identify trends in leadership behaviors that correlate with top performance and replicate them across the organization
- Change Management & AI Adoption: Lead initiatives to drive the adoption of AI-powered tools and workflows among the sales leadership team. Articulate the value of human-AI collaboration and ensure managers are equipped to lead their teams through this transformation
- Process Optimization: Collaborate with sales operations to review and refine sales processes. Ensure that processes are standardized to generate the high-quality data necessary for AI systems to learn and provide valuable insights for leadership
Your Experience
- Sales Leadership Experience: Proven experience (5+ years) in a direct sales leadership role is strongly preferred. Alternatively, extensive experience in a sales leadership development or coaching role
- Sales Process: Proven expertise in the methodologies of successful sales leadership. This includes the ability to coach leaders on strategic territory planning, build and inspect sales pipelines, and implement consistent, accurate forecasting cadences to drive predictable revenue
- AI & Technology Acumen: A strong understanding of how AI, machine learning, and data analytics can be applied to improve sales processes and leadership effectiveness
- Strategic & Analytical Mindset: Capacity to think strategically, identify complex challenges within a sales organization, and use data to design and measure effective solutions
- Adaptability and growth mindset: A passion for learning and the ability to thrive in a dynamic, fast-paced environment where technology and buyer behaviors are constantly evolving
- Leadership Development Expertise: Demonstrated success in designing and implementing impactful leadership development or sales enablement programs
- Influential Communicator: Exceptional communication, presentation, and interpersonal skills. Ability to build trust and influence senior sales leaders
The Team
Our Sales team members work hand in hand with large organizations around the world to keep their digital environments protected. We educate, inspire, and empower our potential clients in their journey to security.
As part of our Sales team, you are empowered with unmatched systems and tools, constantly updated research and sales libraries, and a team built on joint success. You won’t find someone at Palo Alto Networks who isn’t committed to your success — everyone pitches in to assist when it comes to solutions selling, learning, and development. As a member of our Sales team, you are motivated by a solutions-focused sales environment and find fulfillment in working with clients to resolve incredibly complex cyberthreats.
Our Commitment
We’re problem solvers that take risks and challenge cybersecurity’s status quo. It’s simple: we can’t accomplish our mission without diverse teams innovating, together.
We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at
Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics.
All your information will be kept confidential according to EEO guidelines.
Senior Manager, Sales Leadership Development & AI Transformation
Posted today
Job Viewed
Job Description
Our Mission
At Palo Alto Networks® everything starts and ends with our mission:
Being the cybersecurity partner of choice, protecting our digital way of life.
Our vision is a world where each day is safer and more secure than the one before. We are a company built on the foundation of challenging and disrupting the way things are done, and we’re looking for innovators who are as committed to shaping the future of cybersecurity as we are.
Who We Are
Our hybrid teams collaborate across geographies to solve big problems, stay close to our customers, and grow together. You will be part of a culture that values trust, accountability, and shared success where your work truly matters.
Job Description
Your Career
Palo Alto Networks is seeking a forward-thinking Senior Manager of Sales Leadership Development to pioneer the next generation of leadership within our sales organization. This critical role is focused on developing our sales leaders and equipping them with the strategies and tools to excel. You will be responsible for designing and implementing a world-class leadership development program, with a strong emphasis on leveraging breakthroughs in Artificial Intelligence (AI) to enhance coaching, optimize sales processes, and drive a high performance culture.
The ideal candidate will possess a deep understanding of sales leadership principles combined with a passion for emerging technologies, particularly AI and its application in a sales context. You will act as a trusted advisor to our sales leadership, helping them build high-performing teams that are ready for the future of sales.
Your Impact
- Sales Leadership Development Strategy: Design, build, and execute a comprehensive development program for all levels of sales leadership, from first-line managers to senior leaders. This includes curriculum design, workshop facilitation, and creating a continuous learning culture
- Strategic AI Integration: Act as the primary consultant for sales leadership on integrating AI into their management operating rhythm. Identify opportunities where AI can improve forecasting accuracy, strategic account planning, and overall process efficiency
- AI-Powered Coaching Excellence: Champion the use of AI tools to provide data-driven insights into team performance. Coach sales leaders on how to use conversation intelligence and other AI platforms to deliver targeted, effective coaching at scale
- Performance Analytics & Insights: Utilize data and analytics to measure the effectiveness of leadership development programs. Leverage AI and Large Language Models (LLMs) to identify trends in leadership behaviors that correlate with top performance and replicate them across the organization
- Change Management & AI Adoption: Lead initiatives to drive the adoption of AI-powered tools and workflows among the sales leadership team. Articulate the value of human-AI collaboration and ensure managers are equipped to lead their teams through this transformation
- Process Optimization: Collaborate with sales operations to review and refine sales processes. Ensure that processes are standardized to generate the high-quality data necessary for AI systems to learn and provide valuable insights for leadership
Your Experience
- Sales Leadership Experience: Proven experience (5+ years) in a direct sales leadership role is strongly preferred. Alternatively, extensive experience in a sales leadership development or coaching role
- Sales Process: Proven expertise in the methodologies of successful sales leadership. This includes the ability to coach leaders on strategic territory planning, build and inspect sales pipelines, and implement consistent, accurate forecasting cadences to drive predictable revenue
- AI & Technology Acumen: A strong understanding of how AI, machine learning, and data analytics can be applied to improve sales processes and leadership effectiveness
- Strategic & Analytical Mindset: Capacity to think strategically, identify complex challenges within a sales organization, and use data to design and measure effective solutions
- Adaptability and growth mindset: A passion for learning and the ability to thrive in a dynamic, fast-paced environment where technology and buyer behaviors are constantly evolving
- Leadership Development Expertise: Demonstrated success in designing and implementing impactful leadership development or sales enablement programs
- Influential Communicator: Exceptional communication, presentation, and interpersonal skills. Ability to build trust and influence senior sales leaders
The Team
Our Sales team members work hand in hand with large organizations around the world to keep their digital environments protected. We educate, inspire, and empower our potential clients in their journey to security.
As part of our Sales team, you are empowered with unmatched systems and tools, constantly updated research and sales libraries, and a team built on joint success. You won’t find someone at Palo Alto Networks who isn’t committed to your success — everyone pitches in to assist when it comes to solutions selling, learning, and development. As a member of our Sales team, you are motivated by a solutions-focused sales environment and find fulfillment in working with clients to resolve incredibly complex cyberthreats.
Our Commitment
We’re problem solvers that take risks and challenge cybersecurity’s status quo. It’s simple: we can’t accomplish our mission without diverse teams innovating, together.
We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at
Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics.
All your information will be kept confidential according to EEO guidelines.
Be The First To Know
About the latest Leadership development manager Jobs in United Kingdom !
Training and Management Expert (Cat. I)
Posted today
Job Viewed
Job Description
Training and Management Expert (Cat. I)
Posted today
Job Viewed
Job Description
NTU International A/S is leading a consortium for the implementation of the EU funded project called: Improved implementation of national and EU Regulations for commercial vehicles and is searching for experts to support the core team during the implementation of this project.
The overall objective of this assignment is to improve road transport by strengthening administrative and enforcement capacities related to the social legislation related to road transport.
Location : Belgrade, Republic of Serbia.
Duration : The indicative start date is 01/12/2025 and the period of implementation of the contract will be 540 Day(s) from this date (indicative end date: 25/05/2027 ).
Training and Management Expert (Cat. I)
️ Qualifications and skills:
- University degree in the field of technical or social sciences.
- Excellent command of English language, both spoken and written.
- Knowledge of Serbian language would be an asset .
️ General professional experience:
- At least twelve (12) years of professional experience in the field capacity building.
️ Specific professional experience:
- Experience in structuring and delivering training programs for capacity building in road transport sector.
- Experience in organizing courses and tests/exams related to transposition and enforcement of EU road transport acquis.
If you are interested in this opportunity, please apply and upload your CV via LinkedIn or sent to Due to the large number of applicants, only shortlisted candidates will be contacted.
ServiceNow: Training & Change Management Lead (contract)
Posted 9 days ago
Job Viewed
Job Description
Training & Change Management Lead (contract)
Contract: 6-9 Months
Location: Shoreham, UK (Hybrid – 1 day a week in office)
Experience: 5+ Years
Start Date: Immediate availability preferred
The Opportunity
Join our Order-to-Fulfilment transformation programme as a critical Core Team member.
You'll be the architect of change, designing and delivering training that transforms 200+ users across four business units into confident ServiceNow power users.
This isn't just about training—it's about creating a movement.
Your Mission
As our Training and Change Management Lead, you'll partner with our network of ~25 change champions to create a training ecosystem that doesn't just teach—it inspires.
You'll work alongside Project Managers, Business Analysts, and Application Leads to ensure every user embraces ServiceNow with confidence and enthusiasm.
What You'll Do
Strategic Training Design
- Craft comprehensive training strategies spanning Order Management, Field Service Management, and Customer Portal workflows
- Design role-specific learning journeys for field engineers, dispatchers, order processors, and management
- Build a scalable train-the-trainer programme that empowers change champions
- Create engaging content: video tutorials, simulations, quick reference guides, and interactive exercises
Hands-On Delivery & Support
- Deliver dynamic training sessions across multiple formats (classroom, virtual, on-the-job)
- Manage content in learning management systems (Talent LMS or similar)
- Coordinate training schedules aligned with UAT, go-lives, and hypercare phases
- Provide real-time coaching and support during critical implementation phases
- Measure success through competency assessments, adoption metrics, and feedback analysis
You're Perfect For This If You're.
- A natural educator who makes complex technology feel simple and exciting
- Empathetic and adaptive, creating psychological safety for learners at all levels
- A change champion who uses training as a vehicle to drive genuine adoption and enthusiasm
- Highly organized with the ability to juggle multiple training streams and stakeholders
- Energized by transformation and seeing people grow in confidence
What You'll Need
Essential
- 5+ years designing and delivering training for technology transformations (100+ users)
- Hands-on experience with learning management systems (Talent LMS, Cornerstone, SAP SuccessFactors, or similar)
- Ability to rapidly learn new systems and translate technical concepts for diverse audiences
Highly Desirable
- ServiceNow experience or familiarity with similar enterprise cloud platforms
- Understanding of order-to-fulfilment processes including Order Management and Field Service Management
- Experience in telecommunications, IT managed services, or field service-heavy industries
- Mobile workforce application training experience
- Change Management certification | ITIL Foundation | Adult learning certifications (CPLP, ATD)
- Video production skills for training content
Success Looks Like.
- 200+ users confidently navigating ServiceNow by early 2026 with minimal support or escalations
- A self-sustaining training infrastructure that outlives the programme and continues to enable ongoing learning
What We Offer
- Competitive contract rate
- Work with cutting-edge ServiceNow technology
- Collaborative, innovative team environment
- Flexible hybrid working arrangements
- Make a lasting impact on how people work
Why join Focus Group
At Focus Group, we know our people are our greatest asset. We are a growing company that thrives on collaboration, energy, and creativity, where every individual plays a key role in shaping our success. Focus Group, established in 2003, is one of the UK’s fastest-growing independent providers of essential business technology, providing digital workplace solutions to over 30,000 customers across the UK. With over 1300 employees across 19 offices, we have recently joined the ranks of Britain’s private company ‘unicorns’ after securing a new $1bn valuation.