1,368 Lloyds Banking Group jobs in the United Kingdom

Customer Service Representative - Lloyds Banking Group...

Glasgow, Scotland Teleperformance Ltd

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Job Description

CUSTOMER SERVICE SPECIALIST – OFFICE BASED IN GLASGOW

Teleperformance is a fast-paced contact centre employer who works alongside a number of house-hold known clients to deliver world class customer service.

We have a fantastic opportunity for inbound customer service specialist for our Disputes Team on the Lloyds Banking Division campaign.

Here is all you need to know…

  • Start Date: December

     2025

  • Salary: £12.50 per hour, (extra £p/h between 9pm – 11pm)

  • Job Type: Full Time – Permanent

  • Working Hours: 40 hours per week (including training)

  • Operational hours after training - We require full flexibility between 07: Monday - Sunday

  • Training: 2 weeks based in Glasgow, City Park.

  • Training hours 09:00am – 18:00pm Monday – Friday 

  • Joining the team: First 3-months working on-site in Glasgow  , then opportunity to choose on-site or at-home working whichever suits you best dependent on performance.

Who we are looking for…

  • A professional, polite and courteous telephone manner

  • Ability to deliver excellent service with outgoing nature

  • Excellent verbal communication skills, with fluency in English essential

  • A good listener who can convey empathy, patience and understanding

  • Confident and proactive to deal with difficult situations and conversations

  • Confident in having customer conversations

  • High levels of accuracy and attention to detail

  • Confident in working independently

  • Confident in making complex decisions

  • Self-motivated and able to affectively problem solve

  • Interpersonal skills

  • Be driven to work towards achievable targets

  • Excellent numeracy skills

  • Experience in working with vulnerable customers

  • Previous banking/ financial services experience is highly desired

  • Previous call centre/ customer service experience is essential

Values we look for you to have.

  • Process Excellence - doing things well means something to you and you will always strive to improve on your work

  • Collaboration - you enjoy working with others and you like working as a team player

  • Communication - You can speak and write clearly and in a confident manner

  • Emotional Intelligence - You possess the ability to be emotionally intellignt meaning you are able to empathise, be kind and be good with others. 

  • Open-mindedness - you possess the ability to be emotionally intelligent meaning you are able to empathise, be kind and be good with others. 

  • Critical thinking - you are abl to think logically when making decisions

  • Solution Orientation - having a forward thinking mindset focused on resolving challenges

  • Entrepreneurship - taking owenership, not being afraid to take on new tasks, develop and have a self-driven mindset.

What will my role involve…?

  • Answer inbound calls with enthusiasm and a desire to help out customers at the first point of contact

  • Follow Dispute processes to ensure customer satisfaction

  • Objection handling whilst ensuring the customer that we are here to help them and keep their account secure

  • Supporting and providing a positive experience for all our customers by helping them with all aspects of their personal banking, for example: bank transfers, direct debits, and digital banking support

  • Helping customers that may be going through financial difficulty and debit card support

  • Promoting channels such as Internet Banking and ensuring that all customers are aware and have access to the Bank’s complete range of services

  • Problem solving - taking ownership of each and every query and ensuring these are resolved, making a real positive difference for our customers

  • Ensure that all customers are supported in accordance with all regulatory requirements which aim to protect our customers

  • Ensure all customer complaints are recorded in line with policy and where possible resolved at first touch, delivering an efficient outcome for the customer

  • Ability to react fast when the day gets busy and handle a wide variety of different customers – excellent time management

  • Work with vulnerable customers, and helping to resolve complex cases

  • Confident in following banking processes and being able to clearly explain these to our customer

Here are our key benefits…

  • Perks at Work – Savings Discounts / Free Online Classes

  • - Savings Discounts / Podcast / Wellbeing Recourses / Webinars / Access to; GP’s, Mental Health Support, Financial Advice, Legal Advice

  • Critical Illness – up to £10,000

  • Cyc to Work Scheme

  • Eyecare support voucher

  • Holiday Purchase Scheme

  • Length of Service Awards

  • Workplace Pension

  • Monthly Inspire Awards – For the best of the best

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Financial Analyst

ORKA FINANCIAL

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permanent

Location: Berkshire
Type: Permanent
Salary: £40,000 - £5,000 Per Annum (plus great benefits and study support)

Our client is a growing PLC who seek to hire a progressive part qualified Financial Analyst. The role will sit within a team looking after the corporate functions c 00-125m focusing on the IT and transformation projects c 5-40m. The role is a good mix of Management Accounts and FP&A with the line manager is looking for someone hungry to step up into their role in the not too distant future.

Responsibilities:
  • Support the business in the delivery and preparation of monthly management accounts and ongoing forecasts, ensuring accuracy and adherence to deadlines.
  • Perform variance analysis to identify trends, discrepancies, and actionable insights in financial performance.
  • Effectively communicate key issues and risks for the business, both verbally and in a written form, to the appropriate stakeholders.
  • Assist with the preparation of the annual budget process, working closely with department heads.
  • Build and maintain financial models to provide both a historical and forward-looking view of Corporate Overheads.
  • Identify opportunities for process improvements with the finance function, helping to streamline operations and enhance data quality.
  • To be involved in different project work, as needed to support business objectives. This may be leading the project in its entirety (or a working group within it), supporting another member of the team or just being a project member.
  • Work closely with cross-functional teams, offering financial insights to support strategic business decisions.

A salary of 0,000- 5,000 is on offer with study support and great benefits.

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Financial Analyst

Burgess Hill, South East Harvey John

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This is a truly superb opportunity for an excellent organisation based in the Burgess Hill area.


This could suit a nearly or newly qualified accountant and we are open to those already in a Commercial role or looking to take their first move from a practice setting.


The key focus of this position is conducting analysis of financial statements and management reports and discussing analysis with senior Stakeholders.


Key duties will include.


  • Analysing profit and loss, Balance Sheet and Cash Flow, drawing comparisons on previous years
  • Budgeting and Forecasting
  • Financial Modelling
  • Business Partnering with Senior Stakeholders


This is an excellent opportunity, offering a range of different progression pathways to the successful candidate.


The ideal candidate, WILL:


  • Be CIMA, ACCA, ACA qualified- though those almost qualified (finalist level) with lots of relevant experience will also be considered
  • Possess excellent analytically skills and experience
  • Have strong data skills, with experience of financial modelling
  • Have strong stakeholder management skills


In return, the successful candidate will receive:


  • 25 days annual leave + Bank Holiday
  • Free parking on-site
  • Competitive pension
  • Hybrid working once settled (you can work from home for two days per week)
  • Annual (discretionary) bonus


If this is a position that is of interest to you, then please apply right away as my client will be running interviews immediately!

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Financial Analyst

Ingenico

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Job Description

Ingenico is the global leader in payments acceptance solutions. As the trusted technology partner for merchants, banks, acquirers, ISVs, payment aggregators and fintech customers our world-class terminals, solutions and services enable the global ecosystem of payments acceptance. With 40 years of experience, innovation is integral to Ingenico's approach and culture, inspiring our large and diverse community of experts who anticipate and help shape the evolution of commerce worldwide. At Ingenico, trust and sustainability are at the heart of everything we do.

Who We Are

Please note that this role is a temporary contract of 12 months based in our Dalgety Bay office

The Ingenico EMEA central finance department oversees financial reporting, control and planning activities, including budgeting, forecasting, monthly reporting and business partnering with other functions. Reporting into Global Finance, EMEA Finance operate across a large and profitable geographical region, working with finance leads in local sub-regions by consolidating information and validating the performance month on month.

What You Will do

This is a developmental role for someone who is looking to pursue a career in Financial Planning & Analysis. The position will provide the ideal candidate with the relevant experience in accounting systems, consolidation, and monthly reporting at a regional level. We are looking for an ambitious individual who is passionate about finance, analysis, accounting and accounting systems

Key Responsibilities

  • Performing month-end closing checks and planning
  • Assisting EMEA Financial Controller in the preparation and review of all financial reporting monthly deliverables including variance analysis and supporting commentary P&L and KPI reporting to internal budget holders / sub-function owners (such as Operations and R&D)
  • Ad-hoc tasks such as retrieving analysis from Power BI or TM1 to support information requests
  • May be involved and/or take the lead on certain assignmentsSupporting EMEA Financial Controller in the preparation and review of annual budget and bi-annual forecasts

Desired Skills

  • University / College graduate in accounting / finance or Chartered Accountant
  • Good knowledge of TEAMS and Microsoft (particularly Excel)
  • Collaborative and team orientated
  • Ambition to qualify through ACCA or CIMA (if not qualified)
  • Effective communication skills at all levels within the organisation
  • Ability to use initiative and self-starter
  • Attention to detail, highly organised with good time management
  • Strong organisational and analytical skills, with an ability to build relationships with and influence internal stakeholders.
  • Previous experience of working within an accounts team
  • Experience of working in the payment industry is not essential

As part of our values, we embrace diversity and inclusion at Ingenico. We are an equal opportunity employer and do not discriminate on the basis of an individual's race, national origin, color,gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status or any other protected characteristic under applicable law, whether actual or perceived.

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Financial Analyst

Chester, North West Bank of America

Posted 3 days ago

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Financial Analyst
Chester, United Kingdom
**To proceed with your application, you must be at least 18 years of age.**
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Acknowledge ( Description:**
**Job Title:** **Finance Analyst**
**Corporate Title: AVP**
**Location:** **Chester**
It's your career, so own it. Looking for a place where you can have real ownership over your work? At Bank of America, you will have the opportunity to apply your skills and experience in a world-leading financial services organisation and take your career to the next level.
We have a number of different opportunities within our Chief Financial Officer (CFO) Group in our Chester office. We are currently seeking committed and numerically minded professionals with a keen interest and desire to progress within the finance and investment banking industry.
The Chief Financial Officer (CFO) Group recruits for a variety of roles at different levels across its sub-divisions.
**A successful applicant could be aligned to any of the following teams:**
+ Global Banking and Global Markets Finance
+ Global Financial Control
+ Treasury
+ Data Management
+ COO & Governance
**As a successful applicant, some of the typical job profiles you would perform include:**
+ Financial Product Control - FICC / Equities
+ Financial Data Analyst
+ Financial Planning & Analysis
+ Corporate Treasury & Liquidity Management
+ Regulatory Reporting & Legal Entity Control
+ Financial Project Manager & Business Analyst
**The ideal skills and qualifications for a successful applicant will be subject to the specific role you interview for. However, some of the typical skills and qualifications we look for include:**
**For Product Associate positions**
+ 2:1 from a UK University (or equivalent)
+ Qualified/Newly Qualified or Part-Qualified accountant (ACCA, ACA, CIMA or equivalent)
+ Rich and varied experiences from a range of backgrounds
+ Confident up to Advanced Excel skills
+ Understands and applies knowledge of financial concepts, principles, products, and other relevant financial information
**For Data-Management positions**
+ Experience in leading large, initiative-level programs with both business and technology delivery components, related to financial data management, market execution optimization, and regulatory reporting
+ Advanced SQL, Tableau, Alteryx, and/or other equivalenttechnology/programmingskills
**For Regulatory Reporting positions**
+ Capital Reporting
+ Financial Reporting
+ Analytical Credit datasets (AnaCredit)
+ External Regulatory Reporting and Disclosures
**Behaviours & Competencies:**
+ A genuine interest in our business and intellectual curiosity
+ A passion for serving our clients and the communities in which we work
+ Personal integrity and accountability, ability to review, debate and challenge processes
+ Proactive and strong attention to detail, with strong organisational skills to effectively manage competing deadlines and pro-active management escalation
+ Ability to bring your authentic self to work every-day
+ Respect for our core values; deliver together, act responsibly, realize the power of our people and trust the team
**Application Process**
We recruit at regular intervals over the year across different locations. By applying to this advert, you are submitting your details to be considered, for either current or future opportunities, subject to your skills and experience.
To register your interest please click on the apply button.
**Company Overview:**
At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day.
One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We're devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being.
Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization.
Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us!
Bank of America and its affiliates consider for employment and hire qualified candidates without regard to race, religious creed, religion, color, sex, sexual orientation, genetic information, gender, gender identity, gender expression, age, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law, and as such affirms in policy and practice to support and promote the concept of equal employment opportunity, in accordance with all applicable federal, state, provincial and municipal laws. The company also prohibits discrimination on other bases such as medical condition, marital status or any other factor that is irrelevant to the performance of our teammates.
To view the "Know your Rights" poster, CLICK HERE ( .
View the LA County Fair Chance Ordinance ( .
Bank of America aims to create a workplace free from the dangers and resulting consequences of illegal and illicit drug use and alcohol abuse. Our Drug-Free Workplace and Alcohol Policy ("Policy") establishes requirements to prevent the presence or use of illegal or illicit drugs or unauthorized alcohol on Bank of America premises and to provide a safe work environment.
Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. Should you be offered a role with Bank of America, your hiring manager will provide you with information on the in-office expectations associated with your role. These expectations are subject to change at any time and at the sole discretion of the Company. To the extent you have a disability or sincerely held religious belief for which you believe you need a reasonable accommodation from this requirement, you must seek an accommodation through the Bank's required accommodation request process before your first day of work.
This communication provides information about certain Bank of America benefits. Receipt of this document does not automatically entitle you to benefits offered by Bank of America. Every effort has been made to ensure the accuracy of this communication. However, if there are discrepancies between this communication and the official plan documents, the plan documents will always govern. Bank of America retains the discretion to interpret the terms or language used in any of its communications according to the provisions contained in the plan documents. Bank of America also reserves the right to amend or terminate any benefit plan in its sole discretion at any time for any reason.
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Financial Analyst

CF10 1AA Cardiff, Wales £40000 Annually WhatJobs

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full-time
Our client is actively seeking a highly analytical and detail-oriented Financial Analyst to join their finance department. This position is fully remote, offering a flexible working environment for a talented professional. The Financial Analyst will play a crucial role in supporting financial planning, forecasting, and analysis activities. You will be responsible for collecting, interpreting, and reporting on financial data, identifying trends, and providing insights to support strategic decision-making. Key responsibilities include developing financial models, preparing budgets and forecasts, and conducting variance analysis. You will collaborate with various departments to gather financial information, understand business drivers, and ensure the accuracy and integrity of financial reporting. The ideal candidate will possess strong quantitative skills, a thorough understanding of accounting principles, and proficiency in financial modeling software and tools, such as Excel and potentially other financial planning software. Experience with data visualization tools is a plus. You will be instrumental in preparing management reports, analyzing financial performance against budgets and forecasts, and identifying areas for cost savings or revenue enhancement. This remote role requires excellent communication skills, as you will present financial information to both finance and non-finance stakeholders. Self-motivation, strong organizational skills, and the ability to work independently are essential for success in this fully remote position. We are looking for an individual who is proactive, eager to learn, and committed to contributing to the financial health and strategic direction of the company. This role, though based remotely, offers significant opportunities for professional growth and development within a dynamic organization. We are seeking a candidate who can provide accurate, timely, and insightful financial analysis to drive business success.

Key Responsibilities:
  • Develop and maintain financial models for forecasting, budgeting, and scenario analysis.
  • Collect, analyze, and interpret financial data from various sources.
  • Prepare regular financial reports, including management reports and dashboards.
  • Conduct variance analysis, investigate discrepancies, and provide explanations.
  • Assist in the annual budgeting process and monthly forecast updates.
  • Support strategic financial planning and decision-making processes.
  • Collaborate with departmental managers to gather financial information and understand business needs.
  • Identify opportunities for cost savings and revenue enhancement.
  • Ensure the accuracy and integrity of financial data and reporting.
  • Present financial findings and recommendations to stakeholders.
Qualifications:
  • Proven experience as a Financial Analyst or in a similar financial role.
  • Strong understanding of accounting principles and financial management.
  • Advanced proficiency in Microsoft Excel, including financial modeling techniques.
  • Experience with financial planning and analysis (FP&A) software is desirable.
  • Excellent analytical, problem-solving, and critical thinking skills.
  • Strong communication and presentation skills, with the ability to explain complex financial information clearly.
  • Ability to work independently and manage time effectively in a remote environment.
  • Bachelor's degree in Finance, Accounting, Economics, or a related field.
  • Professional certifications (e.g., CFA, ACCA, CIMA) are a plus.
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Financial Analyst

NG1 1GH Nottingham, East Midlands £40000 Annually WhatJobs

Posted 7 days ago

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full-time
Our client, a well-established financial institution, is seeking a diligent and analytical Financial Analyst to join their team in **Nottingham, Nottinghamshire, UK**. This is a permanent, office-based position focused on providing critical financial insights and support. You will be responsible for a range of financial activities, including financial planning and analysis (FP&A), budgeting, forecasting, and variance analysis. Key duties involve preparing detailed financial reports, models, and presentations for senior management, supporting strategic decision-making. You will analyze financial data to identify trends, risks, and opportunities, and provide recommendations for improving financial performance. This includes monitoring key financial metrics, conducting profitability analysis, and contributing to the development of financial strategies. The role requires strong proficiency in financial modeling, Excel (advanced functions, VBA), and financial software (e.g., SAP, Oracle). You will work closely with various departments, including accounting, operations, and business development, to gather financial information and ensure accuracy. The ideal candidate will possess a Bachelor's degree in Finance, Accounting, Economics, or a related field, with a minimum of 3 years of relevant experience in financial analysis. Professional qualifications such as ACCA, CIMA, or CFA (or progress towards them) are highly desirable. Excellent analytical, problem-solving, and communication skills are essential, along with meticulous attention to detail. You must be comfortable working under pressure and meeting tight deadlines. This is a key role within the finance department, offering the chance to contribute significantly to the financial health and strategic direction of the company.
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Financial Analyst

S1 2GU Sheffield, Yorkshire and the Humber £40000 Annually WhatJobs

Posted 17 days ago

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full-time
Our client, a well-established financial services firm based in Sheffield, South Yorkshire, UK , is seeking a diligent and analytical Financial Analyst. This role requires your presence in the office, with no remote working option. You will play a key role in supporting the finance department by conducting in-depth financial analysis, forecasting, and reporting. Your responsibilities will include preparing financial statements, budgets, and variance analyses, identifying key financial trends, and providing insights to senior management to support strategic decision-making. You will be involved in financial modelling, evaluating investment opportunities, and assessing the financial health of the business. Strong attention to detail and accuracy in data management are crucial. The ideal candidate will possess a degree in Finance, Accounting, Economics, or a related field, coupled with demonstrable experience in financial analysis. Proficiency in financial modelling software (e.g., Excel at an advanced level) and familiarity with accounting principles are essential. Excellent analytical, quantitative, and problem-solving skills are a must. You should have strong communication and presentation skills, with the ability to articulate financial information clearly and concisely. Experience with financial reporting tools or ERP systems would be an advantage. This is an excellent opportunity to develop your career within a reputable organisation and contribute to its financial success.
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Financial Analyst

CB2 1SN Cambridge, Eastern £40000 Annually WhatJobs

Posted 23 days ago

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full-time
Our client, a prestigious financial institution in Cambridge, Cambridgeshire, UK , is seeking a meticulous and analytical Financial Analyst to join their esteemed finance department. This role is crucial for supporting strategic decision-making through comprehensive financial analysis, forecasting, and reporting. You will be instrumental in evaluating financial performance, identifying trends, and developing insightful recommendations. The ideal candidate will possess strong quantitative skills, a keen eye for detail, and a solid understanding of financial principles and practices. This is an on-site position.

Key Responsibilities:
  • Prepare and analyze financial statements, management reports, and budget variances.
  • Develop financial models and forecasts to support business planning and strategic initiatives.
  • Conduct in-depth analysis of financial data to identify key performance indicators (KPIs) and trends.
  • Assist in the preparation of annual budgets and periodic re-forecasting.
  • Provide financial insights and recommendations to senior management to support decision-making.
  • Monitor and analyze financial performance against budget and prior periods, explaining variances.
  • Support internal and external audits by providing necessary financial documentation and explanations.
  • Evaluate the financial impact of new business initiatives, investments, and potential acquisitions.
  • Ensure the accuracy and integrity of financial data and reporting systems.
  • Streamline financial processes and reporting procedures for greater efficiency.
  • Stay current with financial regulations and industry best practices.
  • Collaborate with various departments to gather financial information and provide support.
  • Perform ad-hoc financial analysis as required by management.
Qualifications:
  • Bachelor's degree in Finance, Accounting, Economics, or a related quantitative field.
  • Professional certification such as ACCA, CIMA, or ACA is highly desirable.
  • Proven experience as a Financial Analyst or in a similar finance role.
  • Strong understanding of financial principles, accounting standards, and corporate finance.
  • Advanced proficiency in Microsoft Excel, including complex formulas, pivot tables, and data visualization.
  • Experience with financial modeling and forecasting techniques.
  • Knowledge of financial reporting software and ERP systems (e.g., SAP, Oracle) is beneficial.
  • Excellent analytical, problem-solving, and critical-thinking skills.
  • Strong attention to detail and accuracy in data handling.
  • Effective written and verbal communication skills, with the ability to present financial information clearly.
  • Ability to work independently and collaboratively within a team environment.
This on-site role in beautiful Cambridge offers a fantastic opportunity to develop your career within a respected financial organization, working closely with experienced professionals and contributing to significant financial strategies.
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Financial Analyst

CB2 1AA Cambridge, Eastern £48000 Annually WhatJobs

Posted 23 days ago

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full-time
Our client, a prestigious financial institution in Cambridge, Cambridgeshire, UK , is seeking a highly analytical and detail-oriented Financial Analyst to join their growing team. This role offers an exciting opportunity to contribute to critical financial planning, forecasting, and reporting processes within the banking and finance sector. You will be responsible for developing financial models, conducting variance analyses, and providing insights to support strategic decision-making. Key responsibilities include preparing monthly and quarterly financial reports, budgeting, and forecasting. You will collaborate with various departments to gather financial data, ensure accuracy, and identify key performance indicators (KPIs). The ideal candidate will possess strong quantitative skills, proficiency in financial modeling software (e.g., Excel), and a solid understanding of accounting principles and financial analysis techniques. Experience with financial databases and reporting tools is highly desirable. Excellent communication skills are essential, as you will be presenting financial information to both finance and non-finance stakeholders. This position requires a proactive approach to problem-solving and a commitment to maintaining the highest standards of financial integrity.

Responsibilities:
  • Develop and maintain complex financial models for forecasting, budgeting, and valuation.
  • Conduct in-depth financial analysis, including variance analysis, trend analysis, and scenario planning.
  • Prepare accurate and timely monthly, quarterly, and annual financial reports.
  • Assist in the development and monitoring of departmental budgets.
  • Provide financial insights and recommendations to support business strategy and decision-making.
  • Collaborate with accounting teams to ensure the accuracy of financial data.
  • Identify opportunities for process improvements in financial reporting and analysis.
  • Present financial information clearly and concisely to stakeholders at various levels.
  • Stay updated on industry trends, regulations, and best practices in financial analysis.
  • Support ad-hoc financial projects and analyses as required.

Qualifications:
  • Bachelor's degree in Finance, Economics, Accounting, or a related quantitative field.
  • Minimum of 3 years of experience in financial analysis, corporate finance, or a similar role within the banking or financial services industry.
  • Advanced proficiency in Microsoft Excel, including financial modeling, pivot tables, and complex formulas.
  • Strong understanding of accounting principles (GAAP/IFRS).
  • Experience with financial planning and analysis (FP&A) software is a plus.
  • Excellent analytical, quantitative, and problem-solving skills.
  • Strong written and verbal communication skills, with the ability to present complex data effectively.
  • Ability to work effectively in a hybrid work environment and collaborate with team members.
  • Detail-oriented with a high degree of accuracy.
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