21 Local Council Libraries jobs in the United Kingdom

Haywards Heath College, part of Chichester College Group

Library Assistant (Ref: HH7103)    

25 hours a week, 39 working weeks per year

Pro rata of £24,405 to £4,502 per annum (i.e. 4,650.61- 4,708.84)

Working Pattern: Monday – Friday 9.15am – 2.15pm

Do you enjoy working in a busy College Library, meeting and helping students and staff and providing excellent customer service?

Our Haywards Heath campus is looking for an enthusiastic Library Assistant. You will be helping students find and use resources and assisting the Site Librarian with improving and maintaining stock and facilities. You will be providing an excellent customer experience to everyone who visits the Library.  Your role will be to provide a welcoming environment for our students, promoting our services, assisting students to make effective use of the library and all its resources, as well as carrying out a wide range of administrative duties.

Experience of working in a Library, IT skills, proven communication and inter-personal skills are essential. Experience of working in further education and qualifications in administration, IT or library work would be advantageous. You will enjoy working as part of a team, but also in a solo role as the post demands. Effective communication skills, organisational skills and ability to prioritise work are paramount.

Haywards Heath is a small and friendly campus with a strong culture of learning, collaboration and professional autonomy. We are committed to support the well-being of our staff to ensure a good life/work balance. Flexible working options are available for non-teaching hours (preparation, planning and assessment time).

Our Staff Benefits:

We have a fantastic range of staff benefits, highly competitive against what is offered by the private sector and other organisations, including:

• Local Government Pension Scheme – the Group contributes 20.4% of your actual pensionable pay.
li>25 days annual leave, increasing to 28 days in line with continuous service , plus bank holidays and college closure days over the Christmas period which are not deducted from annual leave entitlement (paid as part of the salary for Term-Time-Only roles) and a wellbeing day. Plus, the opportunity to purchase up to 5 days additional leave.
• Discount schemes – including discounts on shopping, restaurants, travel and onsite facilities such as our gym and First Steps Childcare nurseries (specific campuses only).
< i>Family friendly policies – including enhanced maternity, paternity and adoption pay (dependant on continuous service). < i>Continuous professional development opportunities – including development days, funded apprenticeships and access to a range of other courses and activities. < i>And much more - check out the Staff Benefits booklet attached to this advert for more information about our fantastic range of benefits available to staff.

Working in a vibrant and inclusive further education college is an inspiring experience. Our staff have a relentless focus on delivering outstanding teaching, learning and support, where you'll encounter a diverse student body, a positive atmosphere, ample support services, innovative teaching methods, community engagement and a celebration of individual differences. It's an environment that fosters personal growth and collaboration, to change lives through learning. 

Closing date:  1 September 2025

Interview date : 17 September 2025

You will be asked to upload a CV before starting an application form for this role. The system will take information such as education and employment history from your CV and auto-populate the relevant parts of the application form to save you time. For the best results, we recommend your CV is formatted without columns or tables. Please check the auto-populated information for accuracy.

Please note that your CV will not be seen by Recruiting Managers so please ensure your application form is fully completed.

Suitable candidates may be invited to interview prior to the closing date and we reserve the right to close the vacancy early should sufficient applications be received.

The Chichester College Group is committed to safeguarding and promoting the welfare of children. All posts are subject to an enhanced Disclosure and Barring Service check, which may include a check of the barred lists and any relevant overseas checks. We vigorously pursue all references and safeguarding checks to ensure applicants are suitable to work with young people.

As users of the disability confident scheme, we guarantee to interview all disabled applicants who meet the minimum criteria for the role.

We are an equal opportunities employer.

We are looking for an enthusiastic and self-motivated Library Assistant to join our dedicated team. You will be based at Guildford and Horsley Libraries, you will also be required to work at Cobham Library.

Libraries are spaces for social interaction, learning and cultural experiences, acting as an economic enabler providing support for local communities and businesses. Surrey's libraries offer vital services to all members of their communities.

Rewards and Benefits

• 26 days' holiday (prorated for part time staff), rising to 28 days after 2 years' service and 31 days after 5 years' service
• Option to buy up to 10 days of additional annual leave
• An extensive Employee Assistance Programme (EAP) to support health and wellbeing
• Up to 5 days of carer's leave per year
• Paternity, adoption and dependents leave
• A generous local government salary related pension
• Lifestyle discounts including gym, travel, shopping and many more
• 2 paid volunteering days per year
• Learning and development hub where you can access a wealth of resources

About the Role

Surrey Libraries hold a unique place in our communities offering something for everyone, and no two days are the same. They provide universal access through a programme of reading, learning, digital, and health and wellbeing activities. Our vision is for our libraries to become hubs of the community that all are proud of. With excellent customer service at its heart, we need people who share this passion to become more successful.

Library Assistants greet each person with a positive attitude and resilient approach to any request. Customer service is at the forefront of our library service, making them busy, lively places to work. Flexibility, creativity, and initiative are key.

Your responsibilities will include:

• Helping with reading recommendations
• Creating new themes for book displays
• Maintaining, presenting, and processing book stock
• Leading craft events, Rhymetime, and Storytime sessions
• Engaging with schools to organise visits and class assemblies
• Assisting with or leading activities for both children and adults
• Lone working or single staffing at this and other libraries in the area

Shortlisting Criteria

To be considered for shortlisting for this position, your application will clearly evidence the following:

• Proven experience in providing or receiving excellent customer service.
• Evidence of observing or contributing to a community service that made a positive impact.
• Creative ideas for attracting more people to our libraries, aligned with the Surrey Way framework.

Application Questions

As part of the application process, you will be asked to upload your CV and answer the following questions. Please highlight your strengths and any transferable skills or experience:

1. What has motivated you to apply for the Surrey Library Service? (150 words)
2. Can you please provide an example when you either provided, or received, excellent customer service? (150 words)
3. Our libraries are a vital community resource. Describe an instance where you observed or contributed to a community service making a positive impact. (150 words)
4. Can you name 3 things you would do to attract more people to our libraries and highlight how they align with aspects of our Surrey Way framework? (150 words)

If shortlisted for interview, you will be sent interview questions in advance. You will be asked to share an idea for a library event and be asked to read a short story.

Rota

Week 1:

• Monday: 9am-5:30pm
• Tuesday: 10am-7pm
• Wednesday: 9am-5:30pm
• Thursday: Off
• Friday: 9am-5:30pm
• Saturday: Off
• Sunday: Off

Week 2:

• Monday: 10am-5pm
• Tuesday: 9:30am-5pm
• Wednesday: 9am-2pm
• Thursday: 9am-5pm
• Friday: Off
• Saturday: 9am-5pm
• Sunday: Off

This rota is subject to temporary or long-term revision to meet the needs of the library service. This may include occasionally covering until 7pm. You may be required to travel to other locations to support the wider library network as required.

Contact Us

Please contact us for any questions relating to the role. This could be to discuss flexible working requests, transferable skills or any barriers to employment.

For an informal discussion please contact Bryony Calverley via email at .

The job advert closes at 23:59 on 12/09/2025 with interviews planned for W/C 22/09/2025 .

Local Government Reorganisation

Surrey County Council is preparing for Local Government Reorganisation which will allow us to implement the Government led policy of devolution, which is all about giving more powers to local areas.

Currently, Surrey has a two-tier council system, with 11 district and borough councils and a county council, all responsible for different services. All these councils will be reorganised into a smaller number of new unitary councils which will come into effect in April 2027. At this point, this role will be transferred, with all existing terms and conditions intact into one of the new unitary councils.

This role has a starting salary of 10,438.33 per annum (pro rata to 25,052 FTE), based on a 15 hour working week.

We are looking for 2 enthusiastic and self-motivated Library Assistants to join our dedicated team. You will be based at Addlestone and Chertsey Libraries, but you will also be required to work at Knaphill, West Byfleet and Woking Libraries.

Libraries are spaces for social interaction, learning and cultural experiences, acting as an economic enabler providing support for local communities and businesses. Surrey's libraries offer vital services to all members of their communities.

Libraries are spaces for social interaction, learning and cultural experiences, acting as an economic enabler providing support for local communities and businesses. Surrey's libraries offer vital services to all members of their communities.

Rewards and Benefits

• 26 days' holiday (prorated for part time staff), rising to 28 days after 2 years' service and 31 days after 5 years' service
• Option to buy up to 10 days of additional annual leave
• An extensive Employee Assistance Programme (EAP) to support health and wellbeing
• Up to 5 days of carer's leave per year
• Paternity, adoption and dependents leave
• A generous local government salary related pension
• Lifestyle discounts including gym, travel, shopping and many more
• 2 paid volunteering days
• Learning and development hub where you can access a wealth of resources

About the Role

Surrey Libraries hold a unique place in our communities offering something for everyone, and no two days are the same. They provide universal access through a programme of reading, learning, digital, and health and wellbeing activities. Our vision is for our libraries to become hubs of the community that all are proud of. With excellent customer service at its heart, we need people who share this passion to become more successful.

Library Assistants greet each person with a positive attitude and resilient approach to any request. Customer service is at the forefront of our library service, making them busy, lively places to work. Flexibility, creativity, and initiative are key.

Your responsibilities will include:

• Helping with reading recommendations
• Creating new themes for book displays
• Maintaining, presenting, and processing book stock
• Leading craft events, Rhymetime, and Storytime sessions
• Engaging with schools to organise visits and class assemblies
• Assisting with or leading activities for both children and adults
• Lone working or single staffing at this and other libraries in the area

Shortlisting Criteria

To be considered for shortlisting for this position, your application will clearly evidence the following:

• Proven experience in providing or receiving excellent customer service.
• Evidence of observing or contributing to a community service that made a positive impact.
• Creative ideas for attracting more people to our libraries, aligned with the Surrey Way framework.

Application Questions

As part of the application process, you will be asked to upload your CV and answer the following questions. Please highlight your strengths and any transferable skills or experience:

• What has motivated you to apply for the Surrey Library Service? (150 words)
• Can you please provide an example when you either provided, or received, excellent customer service? (150 words)
• Our libraries are a vital community resource. Describe an instance where you observed or contributed to a community service making a positive impact. (150 words)
• Can you name 3 things you would do to attract more people to our libraries and highlight how they align with aspects of our Surrey Way framework? (150 words)

If shortlisted for interview, you will be sent interview questions in advance. You will be asked to share an idea for a library event and be asked to read a short story.

Rota for each role:

Role A Week 1 Week 2
Monday 2 - 5 CH 2 - 5 CH
Tuesday 10 - 5 AD Off
Wednesday 10 - 5 CH 10 - 1 AD
Thursday Off Off
Friday Off 10 - 5 AD
Saturday Off 10 - 1 CH
Sunday Off Off

Role B Week 1 Week 2
Monday 2 - 5 CH 2 - 5 CH
Tuesday Off Off
Wednesday Off 10 - 5 AD
Thursday 10 - 5 AD Off
Friday 9.30 - 5 AD Off
Saturday Off 9.30 - 4 CH
Sunday Off Off
This rota is subject to temporary or long-term revision to meet the needs of the library service. This may include occasionally covering until 7pm. You may be required to travel to other locations to support the wider library network as required.

The job advert closes at 23:59 on Sunday the 14th of September with interviews planned for Week commencing 22nd of September.

Local Government Reorganisation

Surrey County Council is preparing for Local Government Reorganisation which will allow us to implement the Government led policy of devolution, which is all about giving more powers to local areas.

Currently, Surrey has a two-tier council system, with 11 district and borough councils and a county council, all responsible for different services. All these councils will be reorganised into a smaller number of new unitary councils which will come into effect in April 2027. At this point, this role will be transferred, with all existing terms and conditions intact into one of the new unitary councils.

Join our dynamic team and shape the future of local government. Make a lasting impact with innovative solutions and improved services for our community. Help us build a brighter future for our residents!

Our Commitment

Surrey County Council is proud to be a Disability Confident Employer. A guaranteed interview will be offered to all disabled applicants where:

• The candidate has evidenced the minimum criteria for the role through their application
• The candidate has chosen to share that they have a disability on the application form

Our application form and onboarding process will provide an opportunity to request any reasonable adjustments for the interview and/or the role. We want to be an inclusive and diverse employer reflecting the community we serve and particularly welcome applications from all underrepresented groups.

Join Our Team as a Library Assistant!

Are you passionate about education and eager to help others? We are looking for a cheerful and proactive Library Assistant to join our Enquiry Services team in Holborn, London! This temporary full-time position offers an exciting opportunity to make a difference in our vibrant Library community.

Position Details:

• Contract Type: Temporary (2 months with potential for extension)
• Location: Holborn, London (just a 6-minute walk from Holborn train station)
• Hours: Full-time, office-based
• Pay: 17.76 per hour

What You'll Do:
As a Library Assistant, you will be the welcoming face of the Library, assisting our users with their enquiries and ensuring they have a pleasant experience. Your role will involve:

• Enquiry Services:
- Responding daily to queries via email, chat, phone, and in-person.

- Keeping track of enquiry statistics to improve our services

• User Engagement:

- Welcoming visitors and guiding them in using our services and facilities.
- Roaming throughout the Library to assist users in finding the resources they need.
- Helping with study space bookings and ensuring a quiet and conducive environment.

• Problem Solving:
- Addressing user issues related to Library services and facilities

- Liaising with the Estates team for maintenance concerns

- Assisting with the upkeep of self-service machines and troubleshooting basic technical issues.

Who You Are:
We are looking for someone who is:

• Enthusiastic about helping others and providing excellent customer service.
• Proactive in seeking opportunities to assist Library users.
• Detail-oriented and capable of managing multiple enquiries efficiently.
• A great communicator, whether in person, over the phone, or via digital platforms.

Why Join Us?

• Be part of a dynamic and supportive team dedicated to enriching the learning experience of our Library users.
• Gain valuable experience in an educational environment while enhancing your communication and problem-solving skills.
• Enjoy a lively workplace atmosphere where your contributions are valued!

If you are ready to embark on this exciting journey with us and make a positive impact in our Library, we want to hear from you!

Apply Today!
To apply, please submit your CV and a brief cover letter outlining your relevant experience.

Join us in creating a welcoming and resourceful environment for all Library users!

Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

We are looking for an enthusiastic and self-motivated Library Assistant to join our dedicated team. You will be based at Guildford and Horsley Libraries, you will also be required to work at Cobham Library.

Libraries are spaces for social interaction, learning and cultural experiences, acting as an economic enabler providing support for local communities and businesses. Surrey's libraries offer vital services to all members of their communities.

Rewards and Benefits

• 26 days' holiday (prorated for part time staff), rising to 28 days after 2 years' service and 31 days after 5 years' service
• Option to buy up to 10 days of additional annual leave
• An extensive Employee Assistance Programme (EAP) to support health and wellbeing
• Up to 5 days of carer's leave per year
• Paternity, adoption and dependents leave
• A generous local government salary related pension
• Lifestyle discounts including gym, travel, shopping and many more
• 2 paid volunteering days per year
• Learning and development hub where you can access a wealth of resources

About the Role

Surrey Libraries hold a unique place in our communities offering something for everyone, and no two days are the same. They provide universal access through a programme of reading, learning, digital, and health and wellbeing activities. Our vision is for our libraries to become hubs of the community that all are proud of. With excellent customer service at its heart, we need people who share this passion to become more successful.

Library Assistants greet each person with a positive attitude and resilient approach to any request. Customer service is at the forefront of our library service, making them busy, lively places to work. Flexibility, creativity, and initiative are key.

Your responsibilities will include:

• Helping with reading recommendations
• Creating new themes for book displays
• Maintaining, presenting, and processing book stock
• Leading craft events, Rhymetime, and Storytime sessions
• Engaging with schools to organise visits and class assemblies
• Assisting with or leading activities for both children and adults
• Lone working or single staffing at this and other libraries in the area

Shortlisting Criteria

To be considered for shortlisting for this position, your application will clearly evidence the following:

• Proven experience in providing or receiving excellent customer service.
• Evidence of observing or contributing to a community service that made a positive impact.
• Creative ideas for attracting more people to our libraries, aligned with the Surrey Way framework.

Application Questions

As part of the application process, you will be asked to upload your CV and answer the following questions. Please highlight your strengths and any transferable skills or experience:

1. What has motivated you to apply for the Surrey Library Service? (150 words)
2. Can you please provide an example when you either provided, or received, excellent customer service? (150 words)
3. Our libraries are a vital community resource. Describe an instance where you observed or contributed to a community service making a positive impact. (150 words)
4. Can you name 3 things you would do to attract more people to our libraries and highlight how they align with aspects of our Surrey Way framework? (150 words)

If shortlisted for interview, you will be sent interview questions in advance. You will be asked to share an idea for a library event and be asked to read a short story.

Rota

Week 1:

• Monday: 9am-5:30pm
• Tuesday: 10am-7pm
• Wednesday: 9am-5:30pm
• Thursday: Off
• Friday: 9am-5:30pm
• Saturday: Off
• Sunday: Off

Week 2:

• Monday: 10am-5pm
• Tuesday: 9:30am-5pm
• Wednesday: 9am-2pm
• Thursday: 9am-5pm
• Friday: Off
• Saturday: 9am-5pm
• Sunday: Off

This rota is subject to temporary or long-term revision to meet the needs of the library service. This may include occasionally covering until 7pm. You may be required to travel to other locations to support the wider library network as required.

Contact Us

Please contact us for any questions relating to the role. This could be to discuss flexible working requests, transferable skills or any barriers to employment.

For an informal discussion please contact Bryony Calverley via email at .

The job advert closes at 23:59 on 12/09/2025 with interviews planned for W/C 22/09/2025 .

Local Government Reorganisation

Surrey County Council is preparing for Local Government Reorganisation which will allow us to implement the Government led policy of devolution, which is all about giving more powers to local areas.

Currently, Surrey has a two-tier council system, with 11 district and borough councils and a county council, all responsible for different services. All these councils will be reorganised into a smaller number of new unitary councils which will come into effect in April 2027. At this point, this role will be transferred, with all existing terms and conditions intact into one of the new unitary councils.

This role has a starting salary of 12,526 per annum (pro rata to 25,052 FTE), based on a 18 hour working week.

We are looking for an enthusiastic and self-motivated Library Assistant to join our dedicated team. You will be based at Woking Library, you will also be required to work at Addlestone, Chertsey, Knaphill and West Byfleet Libraries.

Libraries are spaces for social interaction, learning and cultural experiences, acting as an economic enabler providing support for local communities and businesses. Surrey's libraries offer vital services to all members of their communities.

Rewards and Benefits

• 26 days' holiday (prorated for part time staff), rising to 28 days after 2 years' service and 31 days after 5 years' service
• Option to buy up to 10 days of additional annual leave
• An extensive Employee Assistance Programme (EAP) to support health and wellbeing
• Up to 5 days of carer's leave per year
• Paternity, adoption and dependents leave
• A generous local government salary related pension
• Lifestyle discounts including gym, travel, shopping and many more
• 2 paid volunteering days per year
• Learning and development hub where you can access a wealth of resources

About the Role

Surrey Libraries hold a unique place in our communities offering something for everyone, and no two days are the same. They provide universal access through a programme of reading, learning, digital, and health and wellbeing activities. Our vision is for our libraries to become hubs of the community that all are proud of. With excellent customer service at its heart, we need people who share this passion to become more successful.

Library Assistants greet each person with a positive attitude and resilient approach to any request. Customer service is at the forefront of our library service, making them busy, lively places to work. Flexibility, creativity, and initiative are key.

Your responsibilities will include:

• Helping with reading recommendations
• Creating new themes for book displays
• Maintaining, presenting, and processing book stock
• Leading craft events, Rhymetime, and Storytime sessions
• Engaging with schools to organise visits and class assemblies
• Assisting with or leading activities for both children and adults
• Lone working or single staffing at this and other libraries in the area

Shortlisting Criteria

To be considered for shortlisting for this position, your application will clearly evidence the following:

• Proven experience in providing or receiving excellent customer service
• Evidence of observing or contributing to a community service that made a positive impact
• Creative ideas for attracting more people to our libraries, aligned with the Surrey Way framework

Application Questions

As part of the application process, you will be asked to upload your CV and answer the following questions. Please highlight your strengths and any transferable skills or experience:

• What has motivated you to apply for the Surrey Library Service? (150 words)
• Can you please provide an example when you either provided, or received, excellent customer service? (150 words)
• Our libraries are a vital community resource. Describe an instance where you observed or contributed to a community service making a positive impact. (150 words)
• Can you name 3 things you would do to attract more people to our libraries and highlight how they align with aspects of our Surrey Way framework? (150 words)

If shortlisted for interview, you will be sent interview questions in advance. You will be asked to share an idea for a library event and be asked to read a short story.

Rota

Week 1

• Monday: 10 - 5 Woking Library
• Tuesday: 10 - 5 Woking Library
• Wednesday: Off Off
• Thursday: 10 - 5 Knaphill Library
• Friday: Off
• Saturday: Off
• Sunday: Off

Week 2

• Monday: 10 - 5 Woking Library
• Tuesday: 10 - 5 Woking Library
• Wednesday: Off
• Thursday: Off
• Friday: Off
• Saturday: 10 - 5 Woking Library
• Sunday: Off

This rota is subject to temporary or long-term revision to meet the needs of the library service. This may include occasionally covering until 7pm. You may be required to travel to other locations to support the wider library network as required.

The job advert closes at 23:59 on Sunday 14th September with interviews planned for Week commencing 22th September.

We look forward to receiving your application, please click on the apply online button below to submit.

Local Government Reorganisation

Surrey County Council is preparing for Local Government Reorganisation which will allow us to implement the Government led policy of devolution, which is all about giving more powers to local areas.

Currently, Surrey has a two-tier council system, with 11 district and borough councils and a county council, all responsible for different services. All these councils will be reorganised into a smaller number of new unitary councils which will come into effect in April 2027. At this point, this role will be transferred, with all existing terms and conditions intact into one of the new unitary councils.

Our Commitment

Surrey County Council is proud to be a Disability Confident Employer. A guaranteed interview will be offered to all disabled applicants where:

• The candidate has evidenced the minimum criteria for the role through their application
• The candidate has chosen to share that they have a disability on the application form

Our application form and onboarding process will provide an opportunity to request any reasonable adjustments for the interview and/or the role. We want to be an inclusive and diverse employer reflecting the community we serve and particularly welcome applications from all underrepresented groups.

This role has a starting salary of 10,438.33 per annum (pro rata to 25,052 FTE), based on a 15 hour working week.

We are looking for 2 enthusiastic and self-motivated Library Assistants to join our dedicated team. You will be based at Addlestone and Chertsey Libraries, but you will also be required to work at Knaphill, West Byfleet and Woking Libraries.

Libraries are spaces for social interaction, learning and cultural experiences, acting as an economic enabler providing support for local communities and businesses. Surrey's libraries offer vital services to all members of their communities.

Libraries are spaces for social interaction, learning and cultural experiences, acting as an economic enabler providing support for local communities and businesses. Surrey's libraries offer vital services to all members of their communities.

Rewards and Benefits

• 26 days' holiday (prorated for part time staff), rising to 28 days after 2 years' service and 31 days after 5 years' service
• Option to buy up to 10 days of additional annual leave
• An extensive Employee Assistance Programme (EAP) to support health and wellbeing
• Up to 5 days of carer's leave per year
• Paternity, adoption and dependents leave
• A generous local government salary related pension
• Lifestyle discounts including gym, travel, shopping and many more
• 2 paid volunteering days
• Learning and development hub where you can access a wealth of resources

About the Role

Surrey Libraries hold a unique place in our communities offering something for everyone, and no two days are the same. They provide universal access through a programme of reading, learning, digital, and health and wellbeing activities. Our vision is for our libraries to become hubs of the community that all are proud of. With excellent customer service at its heart, we need people who share this passion to become more successful.

Library Assistants greet each person with a positive attitude and resilient approach to any request. Customer service is at the forefront of our library service, making them busy, lively places to work. Flexibility, creativity, and initiative are key.

Your responsibilities will include:

• Helping with reading recommendations
• Creating new themes for book displays
• Maintaining, presenting, and processing book stock
• Leading craft events, Rhymetime, and Storytime sessions
• Engaging with schools to organise visits and class assemblies
• Assisting with or leading activities for both children and adults
• Lone working or single staffing at this and other libraries in the area

Shortlisting Criteria

To be considered for shortlisting for this position, your application will clearly evidence the following:

• Proven experience in providing or receiving excellent customer service.
• Evidence of observing or contributing to a community service that made a positive impact.
• Creative ideas for attracting more people to our libraries, aligned with the Surrey Way framework.

Application Questions

As part of the application process, you will be asked to upload your CV and answer the following questions. Please highlight your strengths and any transferable skills or experience:

• What has motivated you to apply for the Surrey Library Service? (150 words)
• Can you please provide an example when you either provided, or received, excellent customer service? (150 words)
• Our libraries are a vital community resource. Describe an instance where you observed or contributed to a community service making a positive impact. (150 words)
• Can you name 3 things you would do to attract more people to our libraries and highlight how they align with aspects of our Surrey Way framework? (150 words)

If shortlisted for interview, you will be sent interview questions in advance. You will be asked to share an idea for a library event and be asked to read a short story.

Rota for each role:

Role A Week 1 Week 2
Monday 2 - 5 CH 2 - 5 CH
Tuesday 10 - 5 AD Off
Wednesday 10 - 5 CH 10 - 1 AD
Thursday Off Off
Friday Off 10 - 5 AD
Saturday Off 10 - 1 CH
Sunday Off Off

Role B Week 1 Week 2
Monday 2 - 5 CH 2 - 5 CH
Tuesday Off Off
Wednesday Off 10 - 5 AD
Thursday 10 - 5 AD Off
Friday 9.30 - 5 AD Off
Saturday Off 9.30 - 4 CH
Sunday Off Off
This rota is subject to temporary or long-term revision to meet the needs of the library service. This may include occasionally covering until 7pm. You may be required to travel to other locations to support the wider library network as required.

The job advert closes at 23:59 on Sunday the 14th of September with interviews planned for Week commencing 22nd of September.

Local Government Reorganisation

Surrey County Council is preparing for Local Government Reorganisation which will allow us to implement the Government led policy of devolution, which is all about giving more powers to local areas.

Currently, Surrey has a two-tier council system, with 11 district and borough councils and a county council, all responsible for different services. All these councils will be reorganised into a smaller number of new unitary councils which will come into effect in April 2027. At this point, this role will be transferred, with all existing terms and conditions intact into one of the new unitary councils.

Join our dynamic team and shape the future of local government. Make a lasting impact with innovative solutions and improved services for our community. Help us build a brighter future for our residents!

Our Commitment

Surrey County Council is proud to be a Disability Confident Employer. A guaranteed interview will be offered to all disabled applicants where:

• The candidate has evidenced the minimum criteria for the role through their application
• The candidate has chosen to share that they have a disability on the application form

Our application form and onboarding process will provide an opportunity to request any reasonable adjustments for the interview and/or the role. We want to be an inclusive and diverse employer reflecting the community we serve and particularly welcome applications from all underrepresented groups.

Your new company
We're looking for a Temporary Library Assistant to join the team at a library within the Solihull area.
Your new role
You will be responsible for welcoming and assisting library visitors. Supporting any visitors with access to library services and resources and finding material they are looking for. Assisting guests with using computers. Additionally, you will need to ensure tidiness is maintained in the library.

Shifts are on Thursdays from 9:30 AM to 12:30 PM and Saturdays from 9:30 AM to 1:00 PM. Additional hours may be available.
What you'll need to succeed
To be successful, you will need to have previous experience of working or volunteering at a library. Previous customer service is necessary due to the nature of the role.
What you'll get in return
In return, you will receive an hourly rate of 14.40 (including holiday pay) which is paid on a weekly basis. This is an ongoing temprorary contract.

What you need to do now


If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
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