18 Local Councils jobs in Deaf Hill
Clinical Lead - Community Support Services
NE1 4AG Newcastle upon Tyne, North East
£45000 Annually
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Posted 18 days ago
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Job Description
Our client, a leading provider of **Community & Social Care** services in **Newcastle upon Tyne, Tyne and Wear, UK**, is looking for a dedicated and compassionate Clinical Lead to join their expanding remote team. This is a fully remote position, focused on delivering exceptional care and support to vulnerable individuals within their homes and communities. You will play a vital role in clinical governance, ensuring the highest standards of care are consistently met and continuously improved. This role involves providing leadership and clinical oversight to a team of care professionals, offering guidance, support, and professional development opportunities. You will be instrumental in developing and implementing individualised care plans, conducting risk assessments, and collaborating with multidisciplinary teams to ensure holistic patient outcomes.
Key responsibilities include managing caseloads, facilitating case conferences, and ensuring adherence to all relevant regulations and best practices in social care and healthcare. You will act as a point of escalation for complex cases and contribute to the strategic development of service delivery. The ideal candidate will be a registered professional (e.g., Nurse, Social Worker, Occupational Therapist) with significant post-qualification experience in a community-based setting. Strong leadership, communication, and interpersonal skills are essential, as is a deep understanding of safeguarding principles and person-centred care. Experience in remote working environments or managing dispersed teams would be advantageous. This role offers the flexibility of remote work, allowing you to make a profound difference in people's lives without geographical constraints. If you are passionate about making a positive impact in social care and possess the leadership qualities to guide a dedicated team, we encourage you to apply for this critical remote position.
Key responsibilities include managing caseloads, facilitating case conferences, and ensuring adherence to all relevant regulations and best practices in social care and healthcare. You will act as a point of escalation for complex cases and contribute to the strategic development of service delivery. The ideal candidate will be a registered professional (e.g., Nurse, Social Worker, Occupational Therapist) with significant post-qualification experience in a community-based setting. Strong leadership, communication, and interpersonal skills are essential, as is a deep understanding of safeguarding principles and person-centred care. Experience in remote working environments or managing dispersed teams would be advantageous. This role offers the flexibility of remote work, allowing you to make a profound difference in people's lives without geographical constraints. If you are passionate about making a positive impact in social care and possess the leadership qualities to guide a dedicated team, we encourage you to apply for this critical remote position.
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Charity Operations Manager - Community Support Services
SR5 1NW Sunderland, North East
£40000 Annually
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Posted 24 days ago
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Job Description
Our client, a respected charity focused on providing essential support services to vulnerable individuals, is seeking an experienced and dedicated Operations Manager. This pivotal role, based in **Sunderland, Tyne and Wear, UK**, will oversee the efficient and effective delivery of all operational aspects of the charity's programmes. You will be responsible for managing a diverse team, ensuring high standards of service delivery, and optimising resource allocation to maximise impact. The ideal candidate will possess strong leadership qualities, a deep understanding of the charity sector, and proven experience in managing complex operations. Key responsibilities include developing and implementing operational strategies, managing budgets, ensuring compliance with relevant regulations and policies, and driving continuous improvement across all service areas. You will work closely with program managers, fundraising teams, and external stakeholders to ensure seamless coordination and collaboration. Excellent people management skills are essential, as you will be responsible for staff recruitment, training, performance management, and fostering a positive and supportive work environment. The ability to analyse operational data, identify areas for enhancement, and implement effective solutions is crucial. This role involves a hybrid working arrangement, balancing office-based responsibilities with the flexibility of remote work. You will play a key role in safeguarding vulnerable service users and ensuring the charity operates with the highest ethical standards. Experience in contract management, risk assessment, and quality assurance within a social care or charitable setting would be highly advantageous. If you are a strategic thinker with a passion for social impact and possess the operational expertise to lead and inspire, we encourage you to apply.
Responsibilities:
Responsibilities:
- Oversee the day-to-day operations of the charity's service delivery programmes.
- Manage and lead a team of operational staff, fostering a culture of excellence and collaboration.
- Develop and implement operational policies, procedures, and standards.
- Manage departmental budgets, ensuring financial efficiency and accountability.
- Ensure compliance with all relevant legal, regulatory, and funding requirements.
- Drive continuous improvement initiatives to enhance service delivery and operational effectiveness.
- Oversee resource allocation, including staff, facilities, and equipment.
- Build and maintain strong relationships with key stakeholders, partners, and funders.
- Conduct risk assessments and implement mitigation strategies.
- Prepare operational reports and performance metrics for senior management and the board.
- Proven experience in operations management, preferably within the charity or non-profit sector.
- Strong leadership and people management skills.
- Demonstrated ability to manage budgets and financial resources effectively.
- Knowledge of relevant legislation and compliance requirements in the UK.
- Excellent organisational, planning, and problem-solving skills.
- Proficiency in office software and operational management systems.
- Strong communication and interpersonal skills.
- Commitment to the mission and values of the charity.
- Ability to work effectively in a hybrid work environment.
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Junior Data Analyst - Public Sector Research
NE1 7RF Newcastle upon Tyne, North East
£28000 Annually
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Posted 7 days ago
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Job Description
Our client is launching an exciting new initiative and is looking for a bright and enthusiastic Junior Data Analyst to join their growing team in Newcastle upon Tyne, Tyne and Wear, UK . This position is ideal for a recent graduate or an individual with 1-2 years of experience eager to build a career in data analysis within a public sector research context. You will play a key role in collecting, cleaning, analysing, and interpreting complex datasets to support impactful research projects. The role involves working closely with senior researchers and analysts to identify trends, generate insights, and contribute to reports and presentations. A strong understanding of statistical methods and proficiency in data analysis tools are essential. This is a graduate-level opportunity with significant scope for learning and professional development. Responsibilities will include:
- Assisting in the collection and organisation of data from various sources.
- Performing data cleaning and pre-processing to ensure data quality and integrity.
- Conducting exploratory data analysis to identify patterns, trends, and anomalies.
- Applying statistical techniques to analyse data and draw meaningful conclusions.
- Creating visualisations and dashboards to present data insights effectively.
- Collaborating with research teams to understand data needs and provide analytical support.
- Contributing to the preparation of research reports and academic publications.
- Maintaining documentation of data sources, methodologies, and analysis processes.
- Staying updated with new data analysis techniques and tools.
- A degree in a quantitative field such as Statistics, Mathematics, Economics, Computer Science, or a related discipline.
- Strong analytical and problem-solving skills.
- Proficiency in at least one statistical software package (e.g., R, Python with pandas/NumPy) or data analysis tools (e.g., Excel, SQL).
- Familiarity with data visualisation tools (e.g., Tableau, Power BI) is a plus.
- Excellent attention to detail and accuracy.
- Good written and verbal communication skills.
- An eagerness to learn and adapt in a research-oriented environment.
- The ability to work effectively both independently and as part of a team.
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Principal Strategy Consultant - Public Sector Transformation
NE1 4AG Newcastle upon Tyne, North East
£110000 Annually
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Posted 24 days ago
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Job Description
Our client, a prestigious management consultancy renowned for its expertise in public sector transformation, is seeking an accomplished Principal Strategy Consultant to join their distinguished team. This pivotal role, based in Newcastle upon Tyne, Tyne and Wear, UK , will involve advising government agencies, non-profit organizations, and public bodies on complex strategic challenges, service redesign, digital adoption, and operational efficiency. You will leverage extensive experience in public sector dynamics, coupled with exceptional analytical and leadership capabilities, to drive significant change and deliver impactful outcomes. The ideal candidate is a strategic thinker with a deep understanding of public service delivery and a proven track record of leading high-profile transformation programmes. Key Responsibilities:
- Lead major transformation programmes and client engagements within the public sector, ensuring successful delivery of strategic objectives.
- Develop and implement innovative strategies for service improvement, digital transformation, and organizational change within government and public service contexts.
- Conduct in-depth analysis of public sector operations, policy frameworks, and stakeholder needs to identify opportunities for enhancement.
- Advise senior public officials, including C-suite executives and department heads, on strategic planning, performance management, and policy development.
- Facilitate high-level workshops, stakeholder consultations, and working groups to foster collaboration and drive consensus on key initiatives.
- Build and maintain strong, trusted relationships with clients across central and local government, as well as arm's-length bodies.
- Oversee the development of robust business cases, financial models, and implementation roadmaps for complex public sector projects.
- Mentor and develop junior consultants, fostering their expertise in public sector consulting and project leadership.
- Contribute to the firm's thought leadership and capability building in public sector transformation and policy.
- Ensure adherence to ethical standards, procurement regulations, and governance requirements specific to the public sector.
- A Master's degree in Public Policy, Public Administration, Business Administration (MBA), Economics, or a related field from a leading institution.
- A minimum of 10 years of extensive experience in management consulting, with a substantial focus on the public sector, or a senior strategic leadership role within a large public sector organisation.
- Demonstrated expertise in one or more key public sector domains such as healthcare, education, defense, justice, or local government reform.
- Deep understanding of public sector procurement, policy development, service delivery models, and the unique challenges faced by public bodies.
- Exceptional strategic thinking, analytical, and problem-solving capabilities, with the ability to structure complex issues and devise innovative solutions.
- Outstanding communication, presentation, negotiation, and stakeholder management skills, with a proven ability to influence at the highest levels.
- Proven experience in successfully leading large-scale, complex transformation programmes.
- Strong project management skills and experience in managing diverse project teams and budgets.
- Ability to travel to client sites as required.
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Clinical Psychologist - Community Mental Health Services
NE1 7UG Newcastle upon Tyne, North East
£45000 Annually
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Posted 1 day ago
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Job Description
A vital opportunity has arisen within the community mental health sector in Newcastle upon Tyne, Tyne and Wear, UK . Our client is dedicated to providing comprehensive and accessible mental health support and is actively seeking a highly qualified and compassionate Clinical Psychologist. This role is integral to our multidisciplinary team, focusing on assessment, diagnosis, and therapeutic intervention for individuals experiencing a range of mental health challenges. You will be responsible for conducting thorough psychological assessments, developing and implementing evidence-based treatment plans, and providing individual, group, and family therapy. A significant aspect of this role involves working collaboratively with other healthcare professionals, social services, and community agencies to ensure integrated and holistic care for our clients. You will also play a role in service development, contributing to the evaluation and improvement of existing programs and participating in training and supervision activities. The successful candidate must be a chartered member of the British Psychological Society (BPS) or eligible for registration with the Health and Care Professions Council (HCPC), holding a doctoral degree in Clinical Psychology. Extensive experience in a community mental health setting, with a strong understanding of various psychological models and therapeutic approaches (e.g., CBT, DBT, psychodynamic therapy), is essential. You should possess excellent interpersonal, communication, and problem-solving skills, with the ability to manage complex caseloads and work effectively within a team. This hybrid position requires a commitment to both face-to-face client engagement and remote administrative/supervisory duties, offering a balance of direct patient care and operational flexibility. Contribute to making a tangible difference in the lives of individuals and families within the community by providing high-quality psychological care and support.
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Clinical Lead - Community Mental Health Services
SR1 2AB Sunderland, North East
£60000 Annually
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Posted 6 days ago
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Job Description
Our client is looking for an inspiring and experienced Clinical Lead to manage and develop their innovative community mental health services. This is a fully remote position, allowing you to lead from anywhere within the UK, providing essential support and guidance to a dedicated team of mental health professionals. You will be instrumental in ensuring the delivery of high-quality, person-centered care to individuals within the community, addressing a wide range of mental health needs. Key responsibilities include clinical supervision, caseload management, service development, and performance monitoring. The ideal candidate will possess a strong clinical background in mental health nursing, psychology, social work, or a related field, coupled with significant leadership experience. You will foster a culture of collaboration, continuous improvement, and evidence-based practice within the team. This role requires a deep understanding of current mental health legislation, best practices, and service pathways. You will liaunt with external stakeholders, including GPs, local authorities, and third-sector organizations, to ensure seamless integration of care. The ability to manage complex cases, provide expert consultation, and drive positive change is paramount. We are seeking a compassionate and dedicated leader who is committed to enhancing mental well-being in the community and empowering individuals to achieve their recovery goals. This remote-first role offers a unique opportunity to shape the future of mental healthcare delivery.
Responsibilities:
Responsibilities:
- Provide clinical leadership and supervision to a multidisciplinary team.
- Oversee the delivery of high-quality mental health interventions and support.
- Manage caseloads, ensuring equitable distribution and appropriate client care.
- Develop and implement service improvement initiatives.
- Monitor team performance and ensure adherence to clinical standards and protocols.
- Conduct complex assessments and contribute to treatment planning.
- Liaise effectively with external agencies and stakeholders.
- Promote a culture of safety, ethical practice, and continuous professional development.
- Contribute to the strategic planning and development of community mental health services.
- Ensure compliance with all relevant regulatory requirements and safeguarding policies.
- Professional qualification in Mental Health Nursing, Psychology, Social Work, Occupational Therapy, or a related discipline (e.g., RMN, BSc/MSc Psychology, DipSW).
- Significant post-qualification experience in a community mental health setting.
- Proven experience in a clinical leadership or management role.
- In-depth knowledge of mental health legislation, policies, and best practices.
- Excellent clinical assessment, intervention, and risk management skills.
- Strong communication, interpersonal, and team leadership abilities.
- Experience with service development and quality improvement methodologies.
- Commitment to evidence-based practice and recovery-oriented approaches.
- Ability to work autonomously and manage a remote team effectively.
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5
Clinical Lead - Community Mental Health Services
NE1 4BB Newcastle upon Tyne, North East
£60000 Annually
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Posted 13 days ago
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Job Description
Our client, a leading provider of community-based social care and mental health support, is looking for an experienced and compassionate Clinical Lead to oversee their services in Newcastle upon Tyne, Tyne and Wear, UK . This hybrid role involves a combination of direct clinical practice, team leadership, and strategic development to ensure the delivery of high-quality, person-centred care. You will be responsible for managing a dedicated team of mental health professionals, providing clinical supervision, and ensuring adherence to best practices and regulatory standards. Your leadership will foster a supportive and collaborative working environment, empowering your team to deliver exceptional care to individuals experiencing mental health challenges.
Key responsibilities include conducting comprehensive assessments, developing and implementing individualized care plans, and facilitating therapeutic interventions. You will work closely with service users, their families, and other healthcare professionals to ensure integrated and holistic support. The ideal candidate will possess significant experience in mental health nursing, psychology, or a related clinical field, with a strong understanding of therapeutic modalities such as CBT, DBT, and person-centred approaches. Proven leadership and management experience within a healthcare or social care setting are essential. You must demonstrate excellent communication, interpersonal, and decision-making skills. This role requires a commitment to continuous professional development and a passion for improving mental health outcomes within the community. You will play a critical role in shaping the future direction of our client's mental health services, contributing to service innovation and quality improvement initiatives. The hybrid nature of the role allows for flexibility, combining essential in-person client interaction and team management with remote administrative and strategic planning tasks.
Key responsibilities include conducting comprehensive assessments, developing and implementing individualized care plans, and facilitating therapeutic interventions. You will work closely with service users, their families, and other healthcare professionals to ensure integrated and holistic support. The ideal candidate will possess significant experience in mental health nursing, psychology, or a related clinical field, with a strong understanding of therapeutic modalities such as CBT, DBT, and person-centred approaches. Proven leadership and management experience within a healthcare or social care setting are essential. You must demonstrate excellent communication, interpersonal, and decision-making skills. This role requires a commitment to continuous professional development and a passion for improving mental health outcomes within the community. You will play a critical role in shaping the future direction of our client's mental health services, contributing to service innovation and quality improvement initiatives. The hybrid nature of the role allows for flexibility, combining essential in-person client interaction and team management with remote administrative and strategic planning tasks.
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6
Senior Clinical Lead - Community Mental Health Services
NE1 4EQ Newcastle upon Tyne, North East
£55000 Annually
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Posted 14 days ago
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Job Description
Our client, a leading provider of community-based mental health support, is seeking an experienced and compassionate Senior Clinical Lead to join their dedicated team on a fully remote basis. This vital role involves overseeing the delivery of high-quality clinical services, providing leadership and mentorship to a team of mental health professionals, and ensuring the highest standards of patient care. You will be instrumental in developing and implementing innovative therapeutic programs and ensuring seamless coordination of care within the community. The ideal candidate is a seasoned clinician with a strong background in mental health care management and a passion for improving patient outcomes.
Key Responsibilities:
We require a Master's degree in Psychology, Mental Health Nursing, Social Work, or a related field, with significant post-qualification experience in a clinical mental health setting. Professional registration with the relevant body (e.g., NMC, BPS, Social Work England) is essential. Proven experience in a leadership or supervisory role within mental health services is required. A deep understanding of various therapeutic modalities (e.g., CBT, DBT, family therapy) and experience working with diverse client populations are crucial. Excellent clinical assessment, diagnostic, and intervention skills are paramount. Strong communication, interpersonal, and problem-solving skills are necessary. Experience with outcome measurement and service evaluation is highly desirable. This position is fully remote, allowing you to contribute your expertise from your home within the UK.
Key Responsibilities:
- Providing clinical leadership and direction to a multidisciplinary team of mental health professionals (e.g., psychologists, therapists, support workers).
- Overseeing the assessment, diagnosis, and treatment planning for individuals with a range of mental health conditions.
- Developing and implementing evidence-based therapeutic interventions and treatment pathways.
- Ensuring the provision of high-quality, person-centred care in accordance with best practice guidelines and regulatory standards.
- Managing caseloads, overseeing clinical supervision, and supporting the professional development of team members.
- Collaborating with external agencies, GPs, and social services to ensure integrated and holistic care for clients.
- Monitoring service performance, collecting and analysing data, and implementing quality improvement initiatives.
- Contributing to the development and delivery of training programs for staff and stakeholders.
- Championing a culture of safety, respect, and continuous learning within the clinical team.
- Maintaining accurate and confidential client records in line with professional and legal requirements.
We require a Master's degree in Psychology, Mental Health Nursing, Social Work, or a related field, with significant post-qualification experience in a clinical mental health setting. Professional registration with the relevant body (e.g., NMC, BPS, Social Work England) is essential. Proven experience in a leadership or supervisory role within mental health services is required. A deep understanding of various therapeutic modalities (e.g., CBT, DBT, family therapy) and experience working with diverse client populations are crucial. Excellent clinical assessment, diagnostic, and intervention skills are paramount. Strong communication, interpersonal, and problem-solving skills are necessary. Experience with outcome measurement and service evaluation is highly desirable. This position is fully remote, allowing you to contribute your expertise from your home within the UK.
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Clinical Services Lead (Community Care)
SR1 2SW Sunderland, North East
£50000 Annually
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Posted 1 day ago
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Job Description
An established and highly respected organization dedicated to providing exceptional community and social care services is seeking a compassionate and highly competent Clinical Services Lead to join their team in Sunderland, Tyne and Wear, UK . This vital role focuses on overseeing the delivery of high-quality clinical care within community settings, ensuring the safety, well-being, and positive outcomes for service users. You will be responsible for leading and inspiring a multidisciplinary team of healthcare professionals, including nurses, therapists, and support workers. Your expertise will be crucial in developing, implementing, and evaluating care plans, ensuring they are person-centred, evidence-based, and compliant with all relevant regulatory standards and best practices. This role involves close collaboration with service users, their families, and external agencies to ensure seamless care coordination and a holistic approach to support. You will also play a key role in staff training and development, fostering a culture of continuous learning and professional growth. Performance management, quality assurance, and clinical governance will be significant aspects of your responsibilities, requiring meticulous attention to detail and a commitment to excellence. The ideal candidate will possess a strong clinical background, excellent leadership and communication skills, and a deep understanding of the challenges and rewards of community-based care. Experience in managing teams, developing care strategies, and navigating complex care needs is essential. A commitment to safeguarding vulnerable individuals and promoting their independence and dignity is paramount. This is an outstanding opportunity to make a tangible difference in the lives of individuals within the community and to lead a dedicated team towards achieving outstanding care outcomes.
Key Responsibilities:
Key Responsibilities:
- Lead and manage a multidisciplinary clinical care team in community settings.
- Develop, implement, and oversee person-centred care plans for service users.
- Ensure the delivery of high-quality, safe, and effective clinical care.
- Conduct regular clinical assessments, reviews, and audits.
- Provide clinical supervision, training, and professional development for care staff.
- Collaborate with service users, families, and external healthcare professionals.
- Maintain comprehensive and accurate clinical records.
- Ensure compliance with all regulatory standards, policies, and procedures.
- Promote best practices in safeguarding, infection control, and health & safety.
- Drive continuous improvement initiatives within clinical services.
- Registered Nurse (RN) or relevant Allied Health Professional qualification (e.g., Occupational Therapist, Physiotherapist).
- Significant post-registration experience in a community or social care setting.
- Proven experience in clinical leadership and team management.
- In-depth knowledge of relevant legislation, standards, and best practices in social and healthcare.
- Excellent assessment, planning, and evaluation skills.
- Strong communication, interpersonal, and problem-solving abilities.
- Commitment to person-centred care and safeguarding vulnerable adults.
- Relevant post-graduate qualifications in a related field are desirable.
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8
Lead Community Support Manager - Digital Services
NE1 1AA Newcastle upon Tyne, North East
£55000 Annually
WhatJobs
Posted 17 days ago
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Job Description
Our client, a leading provider of essential digital services, is seeking a compassionate and highly organised Lead Community Support Manager to oversee their fully remote customer care and support operations. This is a vital role responsible for ensuring exceptional service delivery and fostering a positive and supportive environment for both customers and the support team. You will lead a dedicated team of community support specialists, driving best practices in customer service, issue resolution, and community engagement. Key responsibilities include developing and implementing support strategies, managing team performance, training and mentoring support staff, and analysing customer feedback to identify areas for improvement. You will also be instrumental in developing and maintaining support documentation, FAQs, and community forums. The ideal candidate will have a strong background in customer support management, with a deep understanding of community building principles and digital service delivery. Proven experience in leading and motivating remote teams, coupled with exceptional communication, empathy, and problem-solving skills, is essential. You should be adept at utilising CRM and support ticketing systems, analysing customer data, and implementing data-driven improvements. The ability to foster a positive team culture, manage challenging customer situations with tact, and drive continuous improvement in a remote setting is paramount. This role offers a rewarding opportunity to make a significant impact on customer satisfaction and loyalty for a mission-driven organisation.
Responsibilities:
Responsibilities:
- Lead and manage a remote team of community support specialists.
- Develop and implement effective customer support strategies and workflows.
- Ensure timely and high-quality resolution of customer inquiries and issues across various channels.
- Train, mentor, and coach support staff to enhance their performance and professional development.
- Monitor and analyse customer support metrics and KPIs to identify trends and areas for improvement.
- Develop and maintain comprehensive support documentation, knowledge bases, and FAQs.
- Foster a positive and engaged online community for users.
- Manage and resolve escalated customer complaints and complex support cases.
- Collaborate with product and engineering teams to provide customer feedback for service enhancements.
- Champion a customer-centric approach throughout the organisation.
- Bachelor's degree in Communications, Business Administration, or a related field.
- Minimum of 5 years of experience in customer support management, with a focus on community or digital services.
- Proven experience leading and managing remote customer support teams.
- Excellent understanding of customer support best practices and CRM/ticketing systems.
- Strong analytical skills and experience in data analysis for service improvement.
- Exceptional communication, interpersonal, and conflict resolution skills.
- Ability to foster a positive team culture and motivate individuals in a remote setting.
- Empathy, patience, and a genuine passion for customer service.
- Proficiency in developing and managing online support resources.
This advertiser has chosen not to accept applicants from your region.
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