What Jobs are available for Local Councils in Old Harlow?

A highly respected non-profit organisation dedicated to supporting vulnerable communities is seeking an experienced and compassionate Senior Care Manager to oversee their community-based services. This is a fully remote position, allowing you to manage and coordinate care services from a location that suits you. You will be responsible for leading a team of care coordinators and support workers, ensuring the delivery of high-quality, person-centred care to individuals in their own homes and within community settings. The ideal candidate will have extensive experience in social care management, a deep understanding of relevant legislation and best practices, and a passion for improving the lives of those in need. Responsibilities will include developing and implementing care plans, managing staff performance and development, ensuring regulatory compliance, and maintaining strong relationships with clients, families, and external agencies. You will also play a key role in service development, identifying opportunities to expand and enhance the organisation's reach and impact. A strong understanding of safeguarding policies and procedures is paramount. Excellent communication, organisational, and leadership skills are essential. A relevant qualification in health and social care is highly desirable. This is a vital role that offers the opportunity to make a significant difference in the lives of many, leading a dedicated team from a flexible, remote working environment. You will be instrumental in ensuring compassionate and effective support is provided throughout the community.

Our client, a prominent non-profit organization dedicated to enhancing community well-being, is seeking a highly experienced and compassionate Head of Community Support Services to lead their operations remotely. This leadership role is critical in developing, implementing, and overseeing a comprehensive range of support services designed to meet the diverse needs of the communities we serve across the London, England, UK region, and potentially beyond. The successful candidate will be instrumental in driving strategic initiatives, managing teams, and ensuring the delivery of high-quality, impactful services.

Key Responsibilities:

• Develop and execute strategic plans for community support services, aligning with the organization's mission and objectives.
• Oversee the management and delivery of various support programs, ensuring effectiveness, efficiency, and accessibility.
• Lead, mentor, and inspire a team of service managers and support staff, fostering a culture of collaboration, innovation, and continuous improvement.
• Manage budgets, allocate resources effectively, and ensure financial accountability for all service areas.
• Develop and maintain strong partnerships with external stakeholders, including local authorities, healthcare providers, community groups, and other charities.
• Ensure compliance with all relevant legislation, regulations, and quality standards within the social care and community support sectors.
• Monitor service performance, collect data, and produce reports on outcomes, impact, and key performance indicators.
• Identify funding opportunities and contribute to grant writing and fundraising efforts.
• Champion the needs of service users, ensuring their voices are heard and integrated into service design and delivery.
• Oversee the development and implementation of safeguarding policies and procedures.
• Drive innovation in service delivery models to address evolving community needs.
• Represent the organization at relevant forums, conferences, and meetings.

Qualifications and Experience:

• Master's degree in Social Work, Community Development, Public Administration, or a related field.
• A minimum of 10 years of progressive experience in the community and social care sector, with at least 5 years in a senior leadership or management role.
• Proven track record of successfully developing and managing large-scale support services and teams.
• In-depth knowledge of social care legislation, policies, and best practices.
• Strong understanding of safeguarding principles and procedures.
• Demonstrated experience in strategic planning, budget management, and performance monitoring.
• Exceptional leadership, communication, and interpersonal skills, with the ability to inspire and motivate teams.
• Proven ability to build and manage effective stakeholder relationships.
• Experience in remote team management and collaboration tools.
• Strong analytical and problem-solving abilities.
• Passion for social justice and a commitment to empowering vulnerable individuals and communities.
• Proficiency in relevant software and data management systems.

This is a critical and rewarding leadership position within a dedicated organization committed to making a real difference. If you are an experienced leader passionate about community impact and seeking a challenging remote role, we encourage you to apply.

Change your job, change your workplace, change your future.

We are actively building diverse teams and welcome applications from everyone

Role: Account Manager - Public Sector 
Located: Home Counties
Package: Competitive salary, car allowance, commission plus additional company benefits 
 

(Ricoh operate a vibrant working policy giving you flexible hybrid working options)  

About Ricoh:

Ricoh is a global technology business. As a company born in print, we design and manufacture graphic solutions that transform communications. To keep up with the pace of change in the workplace, we have built an extensive portfolio of innovative, industry-leading digital services spanning everything from Cloud & IT infrastructure solutions to process automation tools.

Everything we do is designed to help individuals achieve fulfilment through work. Through technology, we make work smarter and more creative. Enabling people to lead purposeful working lives and organisations to become more productive, sustainable and profitable.

Find out more about Ricoh Today
 

What you will be doing

To manage and grow strong client relationships in an allocated existing and new customer base within Public Sector by identifying solutions from across the full Ricoh portfolio, driving revenue growth and long-term customer satisfaction.  

• To identify sales opportunities within allocated existing and new customer base to drive forward assigned sales targets to ensure overall divisional budget requirements are met.

• Responsible for regular engagement with existing and new customers to build relationships and showcase new ideas and creative solutions to their business challenges, resulting in year on year growth.

• To adopt a proactive consultative and value-based selling approach acting as the key point of contact for new and existing customers, responsible for developing sales proposals, protecting margins and delivering customer satisfaction.

• To be responsible for increasing our brand and creditability as a Digital Services Business being recognised as a unique trusted partner within the industry.

• To be responsible for reducing the complexity and the risk for new and existing customers by helping them to make purchasing decisions that are right for them and fit the customer’s longer term strategy.

• To proactively identify key stakeholders and personas through the use of strategic account plans, account assessments and use this data to strategically drive future sales opportunities.

• To be accountable for ensuring the maintenance of sales data aligned to assigned accounts updating all relevant sales systems with accurate information to enable effective analysis of opportunities, pipeline and scope of interactions within any account

You will ideally have

• Experience in a relevant, B2B, Public Sector Accounts sales environment
• Demonstrable track record of clean sales and of managing the end-to-end sales process
• Demonstrate sufficient knowledge to articulate the Ricoh portfolio  at C suite level.
• Ability to accurately identify and engage with multiple key stakeholders
• Effective questioning and active listening
• Articulate with good presentation skills
• Inspires trust and confidence and creates a positive impression in front of customers
• Resilient and tenacious with the ability to calculate and manage risks where appropriate
• Always have an empathetic selling approach understanding the customers point of view
• Understands the customer’s business/vertical  – economic drivers/customer’s value drivers
• Good commercial awareness and business acumen  keeps abreast of the market
• Not afraid to share their views, even when they’re different and potentially controversial
• Able to think about complex issues from a different perspective/bring fresh insight
• Ability to initiate and control high level debate using strong two-way communication skills.
• Demonstrate evidence of high level negotiation skills

We are an equal opportunities employer

We are open to discussing adjustments to the recruitment process if needed. No applicant or employee will be treated less favourably than another on the grounds of a protected characteristic which are defined as sex, sexual orientation, age, disability, gender reassignment, trade union membership or non-membership, marriage and civil partnership, pregnancy and maternity, race and religion or belief.

Striving for inclusion and diversity isn’t just the right thing to do. Diverse approaches, perspectives and experiences make us more innovative, lead to better decisions and help us better understand the needs of our customers.

To empower you to bring your full identity to work, we have employee-led affinity groups in LGBTQ+, gender and ethnicity that allow members to explore issues and challenges surrounding shared identities, experiences and beliefs.

Click here to learn more about life at Ricoh.

Change your job, change your workplace, change your future.

We are actively building diverse teams and welcome applications from everyone

Role: Account Manager - Public Sector 
Located: Home Counties
Package: Competitive salary, car allowance, commission plus additional company benefits 
 

(Ricoh operate a vibrant working policy giving you flexible hybrid working options)  

About Ricoh:

Ricoh is a global technology business. As a company born in print, we design and manufacture graphic solutions that transform communications. To keep up with the pace of change in the workplace, we have built an extensive portfolio of innovative, industry-leading digital services spanning everything from Cloud & IT infrastructure solutions to process automation tools.

Everything we do is designed to help individuals achieve fulfilment through work. Through technology, we make work smarter and more creative. Enabling people to lead purposeful working lives and organisations to become more productive, sustainable and profitable.

Find out more about Ricoh Today
 

What you will be doing

To manage and grow strong client relationships in an allocated existing and new customer base within Public Sector by identifying solutions from across the full Ricoh portfolio, driving revenue growth and long-term customer satisfaction.  

• To identify sales opportunities within allocated existing and new customer base to drive forward assigned sales targets to ensure overall divisional budget requirements are met.

• Responsible for regular engagement with existing and new customers to build relationships and showcase new ideas and creative solutions to their business challenges, resulting in year on year growth.

• To adopt a proactive consultative and value-based selling approach acting as the key point of contact for new and existing customers, responsible for developing sales proposals, protecting margins and delivering customer satisfaction.

• To be responsible for increasing our brand and creditability as a Digital Services Business being recognised as a unique trusted partner within the industry.

• To be responsible for reducing the complexity and the risk for new and existing customers by helping them to make purchasing decisions that are right for them and fit the customer’s longer term strategy.

• To proactively identify key stakeholders and personas through the use of strategic account plans, account assessments and use this data to strategically drive future sales opportunities.

• To be accountable for ensuring the maintenance of sales data aligned to assigned accounts updating all relevant sales systems with accurate information to enable effective analysis of opportunities, pipeline and scope of interactions within any account

You will ideally have

• Experience in a relevant, B2B, Public Sector Accounts sales environment
• Demonstrable track record of clean sales and of managing the end-to-end sales process
• Demonstrate sufficient knowledge to articulate the Ricoh portfolio  at C suite level.
• Ability to accurately identify and engage with multiple key stakeholders
• Effective questioning and active listening
• Articulate with good presentation skills
• Inspires trust and confidence and creates a positive impression in front of customers
• Resilient and tenacious with the ability to calculate and manage risks where appropriate
• Always have an empathetic selling approach understanding the customers point of view
• Understands the customer’s business/vertical  – economic drivers/customer’s value drivers
• Good commercial awareness and business acumen  keeps abreast of the market
• Not afraid to share their views, even when they’re different and potentially controversial
• Able to think about complex issues from a different perspective/bring fresh insight
• Ability to initiate and control high level debate using strong two-way communication skills.
• Demonstrate evidence of high level negotiation skills

We are an equal opportunities employer

We are open to discussing adjustments to the recruitment process if needed. No applicant or employee will be treated less favourably than another on the grounds of a protected characteristic which are defined as sex, sexual orientation, age, disability, gender reassignment, trade union membership or non-membership, marriage and civil partnership, pregnancy and maternity, race and religion or belief.

Striving for inclusion and diversity isn’t just the right thing to do. Diverse approaches, perspectives and experiences make us more innovative, lead to better decisions and help us better understand the needs of our customers.

To empower you to bring your full identity to work, we have employee-led affinity groups in LGBTQ+, gender and ethnicity that allow members to explore issues and challenges surrounding shared identities, experiences and beliefs.

Click here to learn more about life at Ricoh.

**The team you'll be working with:**
As part of our continuous growth, we are seeking a Salesforce Developer to join our Salesforce Delivery team in London, focusing on clients in the Public Sector Domain.
The Salesforce Developer builds on and extends the capabilities of the Salesforce platform. You will use the full arsenal of tools and components within Salesforce, including Flows, OmniScript, Apex and LWC. While you will report into your project leads, you can expect some level of client and project stakeholder interaction.
**Please note, you must either have Full UK Security Clearance (SC) or be able to attain it to be eligible for this role.**
**What you'll be doing:**
+ Salesforce Industry cloud Development and Deployment, using the Public Sector Solutions cloud solution
+ Working, promoting and ensuring others are working in accordance with the established quality plan.
+ Implementation of Salesforce Flows to a high standard (e.g. screen flows, triggered flows, API flows)
+ Implementation of Public Sector Solutions features and tools including OmniScript, FlexCards, Action Plans and Document Generation tooling.
+ Implementation of custom Apex classes and LWC components where needed
+ Driving the use of tools to improve productivity. Is concerned with maximizing
+ performance from the point of view of exploiting benefits
+ Consolidating, conveying and implementing the functional, technical and methodology knowledge acquired in this or other projects he or she is involved in.
+ Ensuring the alignment of the solution with market trends in his or her area of expertise, incorporating best practices
+ Ensures sustainability of the solution over time
+ Supporting the delivery of balanced solutions (demand/viability).
+ Builds, tests and documents structural elements of the solution
+ Solves complex problems related to his/her area of expertise
+ Acts as an expert point of contact with the client's equivalent areas
+ Defines work standards or methodologies adapted to the solution
+ Git version control of CI/CD deployment pipeline
+ Jira / Confluence or equivalent workflow / online documentation
Ideally qualified with the following certifications:
+ Salesforce Certified Platform Administrator
+ Salesforce Certified Platform Developer
+ Salesforce Certified Platform App Builder
+ Salesforce Accredited Professional: Public Sector Solutions
**What experience you'll bring:**
+ 3+ years of Salesforce Industry development experience preferred.
+ Public Sector Solutions preferred & Omnistudio must
+ Experience in day-to-day development/configuration in Salesforce Industries Cloud
+ Data Mappers (fka Data Raptors)
+ Omni Processes (fka Integration Procedures)
+ OmniScripts
+ Skills in Apex (triggers, batch, web services)
+ Integration Experience is benefcial (Mulesoft / APIGEE / Connected Apps)
+ Experience of JavaScript/Lightning components
+ Basic understanding of Apex sharing and security model
+ Experienced with Lightning Web Components
+ Skills in analysing and problem-solving issues
+ Experience of prioritising tasks and working to deadlines
+ Strong communication, time-management and multi-tasking skills
+ Automated testing experience (e.g. Provar, Selenium) - desirable
+ Able to understand large / complex systems and both review and pick-up existing implementations for in-life enhancement.
+ Able to work as part of a small Agile team, collaborating with and supporting others - flexing roles and responsibilities as needed.
+ Clearance: Security Clearance will be required for this role. Candidates to confirm if they have / are willing to be cleared. Please also provide confirmation of current or previous SC clearance.
**Who we are:**
We're a business with a global reach that empowers local teams, and we undertake hugely exciting work that is genuinely changing the world. Our advanced portfolio of consulting, applications, business process, cloud, and infrastructure services will allow you to achieve great things by working with brilliant colleagues, and clients, on exciting projects.
Our inclusive work environment prioritises mutual respect, accountability, and continuous learning for all our people. This approach fosters collaboration, well-being, growth, and agility, leading to a more diverse, innovative, and competitive organisation. We are also proud to share that we have a range of Inclusion Networks such as: the Women's Business Network, Cultural and Ethnicity Network, LGBTQ+ & Allies Network, Neurodiversity Network and the Parent Network.
For more information on Diversity, Equity and Inclusion please click here: Creating Inclusion Together at NTT DATA UK | NTT DATA ( we'll offer you:**
We offer a range of tailored benefits that support your physical, emotional, and financial wellbeing. Our Learning and Development team ensure that there are continuous growth and development opportunities for our people. We also offer the opportunity to have flexible work options.
You can find more information about NTT DATA UK & Ireland here: are an equal opportunities employer. We believe in the fair treatment of all our employees and commit to promoting equity and diversity in our employment practices. We are also a proud Disability Confident Committed Employer - we are committed to creating a diverse and inclusive workforce. We actively collaborate with individuals who have disabilities and long-term health conditions which have an effect on their ability to do normal daily activities, ensuring that barriers are eliminated when it comes to employment opportunities. In line with our commitment, we guarantee an interview to applicants who declare to us, during the application process, that they have a disability and meet the minimum requirements for the role. If you require any reasonable adjustments during the recruitment process, please let us know. Join us in building a truly diverse and empowered team.
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**Introduction**
At IBM CIC, we provide technical and industry expertise to a wide range of public and private sector clients in the UK.
A career in IBM CIC means you'll have the opportunity to work with leading professionals across multiple industries to improve the hybrid cloud and AI journey for the most innovative and valuable companies in the world. You will get the chance to deliver effective solutions, driving meaningful business change for our clients, using some of the latest technology platforms.
Curiosity and a constant quest for knowledge serve as the foundation to success here. You'll be encouraged and supported to constantly reinvent yourself, focusing on skills in demand in an ever changing market. You'll be working with diverse teams, coming up with creative solutions which impact a wide network of clients, who may be at their site or one of our CIC or IBM locations. Our culture of evolution centres on long-term career growth and development opportunities in an environment that embraces your unique skills and experience.
We offer:
* Many training opportunities from classroom to e-learning, mentoring and coaching programs and the chance to gain industry recognized certifications
* Regular and frequent promotion opportunities to ensure you can drive and develop your career with us
* Feedback and checkpoints throughout the year
* Diversity & Inclusion as an essential and authentic component of our culture through our policies and process as well as our Employee Champion teams and support networks
* A culture where your ideas for growth and innovation are always welcome
* Internal recognition programs for peer-to-peer appreciation as well as from manager to employees
* Tools and policies to support your work-life balance from flexible working approaches, sabbatical programs, paid paternity leave, maternity leave and an innovative maternity returners scheme
* More traditional benefits, such as 25 days holiday (in addition to public holidays), private medical, dental & optical cover, online shopping discounts, an Employee Assistance Program, life assurance and a group personal pension plan of an additional 5% of your base salary paid by us monthly to save for your future.
**Your role and responsibilities**
We are excited to offer a Service Designer position, focussing on collecting user insights to determine the shape of a service and how it services all its users, including internal users and non-digital channels. This role is ideal for recent graduates or early-career professionals eager to gain hands-on experience in service design.
Responsibilities
* Collaborate with and assist colleagues to plan and run workshops with clients to gain a collective understanding of the end-to-end, front-to-back service experience
* Collaborate with user research colleagues to demonstrate and communicate insights from research to stakeholders, informing strategic initiatives and the wider roadmap.
* Facilitate collective understanding of the end-to-end, front-to-back experience by mapping the orchestration of events at the intersection of technology, business, and design.
* Produce artefacts such as user journeys, service blueprints, experience maps, and lo-fi concept designs, to strategically frame problems and opportunities
* Produce prototypes using a variety of methods, choosing the most appropriate one for a given scenario.
* Define key UX and organisational measurements to track and prove the initiative delivers positive outcomes for both users and the business.
Don't miss this opportunity to grow and excel in a supportive and inclusive work environment. Apply now and become a driving force behind our organization's success!
**Required technical and professional expertise**
* Basic understanding of service design principles and methodologies.
* Excellent communication and interpersonal skills.
* Ability to work well in a team and adapt to changing priorities.
To stand out, experience with user research methods and tools, familiarity with service design frameworks, knowledge of UX design principles, and experience with visual design tools would be advantageous. Above all, a passion for service design and continuous improvement is essential.
**Preferred technical and professional experience**
* Experience with user research methods and tools.
* Familiarity with service design frameworks (e.g., Double Diamond, Service Design Network).
* Knowledge of UX design principles and practices.
* Experience with visual design tools (e.g., Sketch, Figma, Adobe XD).
* Passion for service design and continuous improvement.
IBM is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

**The team you'll be working with:**
**Security Consultant - Public Sector**
Hybrid Variable London
We are currently recruiting a Security Consultant with public sector experience to join our growing client advisory & delivery business.
NTT DATA is one of the world's largest Global Security services providers with over 7500 Security SMEs and Integration partner to many of the worlds most recognized Security Technology providers. We strive to hire exceptional, innovative, and passionate individuals who want to grow with us. In a constantly changing world, we work together with our people, clients and communities to enable them to fulfil their potential to do great things. We believe that by bringing everyone together, we can solve problems using innovative technology that can create a world that is sustainable and secure.
This is a great opportunity for you to play a pivotal role in helping to shape our client's transformation journeys.
**What you'll be doing:**
**What you'll be doing;**
The Security Consultant will be part of the Public Sector team, and will work across clients in Health, Central Government and Public Safety.
Key aspects of the role are:
+ Ensure solutions are designed, delivered and operated securely.
+ Contribute to business growth by identifying and shaping opportunities.
+ Provide security leadership and guidance throughout the project lifecycle (from design to implementation and handover), and managed services (IT support and maintenance).
+ Embed security by design and ensure solutions meet compliance, regulatory and client-specific security requirements.
+ Review and assess solution architectures and live systems from a security perspective, to identify and mitigate security risks.
+ Work with Service Management to ensure that partners and suppliers adhere to agreed standards, policies and verify/evidence appropriate compliance and security KPIs.
+ Be a trusted advisor to senior clients on security topics.
+ Conduct risk assessments and assurance reviews to validate that our solutions and services meet the required security standards.
+ Ensure compliance with UK Government standards and frameworks.
+ Support the development and maintenance of security policies and guidelines for the Public Sector.
+ Work with our client partners to provide security expertise for RFI, RFP and tender responses.
+ Present security propositions and solutions to our clients, in collaboration with our sales teams.
+ Identify opportunities to expand security services with our clients.
+ Build relationships with our partners to drive growth.
**What experience you'll bring:**
**What you'll bring:**
**CORE SKILLS AND EXPERIENCE**
+ Minimum of 5 years' experience working with Public Sector clients, preferably in the Health, Central Government or Public Safety domains.
+ Minimum of 5 years' security consulting experience in a multi-tiered IT enterprise environment / Governance, Risk and Compliance role
+ Minimum of 5 years' experience in a Governance, Risk and Compliance role
+ A track record of delivering security solutions for large-scale infrastructure, transformation or integration programmes
+ Practical knowledge and understanding of industry security frameworks and guidance such as NIST CSF, NIST 800-53, NCSC CAF and other NCSC guidelines
+ Experience identifying sales opportunities and supporting Public Sector RFP / RFI / tender responses.
+ Good knowledge of networking (switching, routing, firewalls)
+ Experience with the design concepts associated with adoption of Cloud platforms (AWS and/or Microsoft Azure)
+ An understanding of the native security capabilities and good practice within Cloud platforms (AWS and/or Microsoft Azure)
+ In-depth knowledge of modern security concepts, common attack vectors, malware, security analytics and threat intelligence.
+ A good understanding of security testing and vulnerability management is important (including pen testing/ITHC, CVSS/CVE)
+ Experience working with security standards such as ISO 27001, 27002, 27017, 27108 etc
**DESIRABLE SKILLS AND EXPERIENCE**
+ CISSP, CISM, CCSP, CRISC or equivalent experience
+ Good knowledge covering several of the following examples (this list is not exhaustive): AD, Cryptography, End User Computing, IAM, PKI, Server hardening, SIEM, SOAR, virtualisation (VMware)
+ Participate in pre-sales tasks and perform ongoing support of delivery collateral.
+ Familiarity with MITRE ATT&CK
+ Familiarity with ITIL
**CHARACTERISTICS**
+ Strategic mindset, able to balance business priorities and security risks.
+ Proactive, collaborative and able work across multiple clients and projects.
+ Commercially aware and a consultative approach to developing new opportunities.
+ Strong teamwork skills and attention to detail
+ Excellent written and verbal communication skills
+ Versatility - able to quickly adapt to new technologies and client environments
+ Strong interpersonal and customer relationship skills
+ Ability to work under pressure and to very short timelines
+ Ability to work independently as needed yet always thinking as part of a team
+ Experience in dealing with 3rd-party Service Providers
+ Operational ability in diverse, large-scale environments
+ Exceptional customer facing skills
+ Ability to manage conflict and offer suitable resolutions
+ Self-motivation and able to take responsibility
+ Is a persuasive communicator using logic to win support and change views
**SECURITY CLEARANCE**
+ Please note that candidates must hold or be able to gain UK SC level Security Clearance or higher. Therefore we can only accept applications from British passport holders who meet this criteria.
**Who we are:**
We're a business with a global reach that empowers local teams, and we undertake hugely exciting work that is genuinely changing the world. Our advanced portfolio of consulting, applications, business process, cloud, and infrastructure services will allow you to achieve great things by working with brilliant colleagues, and clients, on exciting projects.
Our inclusive work environment prioritises mutual respect, accountability, and continuous learning for all our people. This approach fosters collaboration, well-being, growth, and agility, leading to a more diverse, innovative, and competitive organisation. We are also proud to share that we have a range of Inclusion Networks such as: the Women's Business Network, Cultural and Ethnicity Network, LGBTQ+ & Allies Network, Neurodiversity Network and the Parent Network.
For more information on Diversity, Equity and Inclusion please click here: Creating Inclusion Together at NTT DATA UK | NTT DATA ( we'll offer you:**
We offer a range of tailored benefits that support your physical, emotional, and financial wellbeing. Our Learning and Development team ensure that there are continuous growth and development opportunities for our people. We also offer the opportunity to have flexible work options.
You can find more information about NTT DATA UK & Ireland here: are an equal opportunities employer. We believe in the fair treatment of all our employees and commit to promoting equity and diversity in our employment practices. We are also a proud Disability Confident Committed Employer - we are committed to creating a diverse and inclusive workforce. We actively collaborate with individuals who have disabilities and long-term health conditions which have an effect on their ability to do normal daily activities, ensuring that barriers are eliminated when it comes to employment opportunities. In line with our commitment, we guarantee an interview to applicants who declare to us, during the application process, that they have a disability and meet the minimum requirements for the role. If you require any reasonable adjustments during the recruitment process, please let us know. Join us in building a truly diverse and empowered team.
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Microsoft's mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals.
Local Public Services is where we get to see Microsoft's mission come to life for citizens, customers and communities. Are you passionate about driving digital transformation? Do you excel at building strategic relationships, being a trusted advisor to your customers, and are you excited about leveraging the power of AI?
We are looking for an **Account Technology Strategist** (ATS) to join our team, focusing on **Local Goverment customers** . In this role, you will be at the forefront of innovation, helping our customers navigate their digital journeys and achieve their business goals.
Working with your Account Executives, leveraging your multi-functional V-Team across the breadth of the Microsoft product portfolio and the vast catalogue of Microsoft Partner offerings, you will build and grow your relationships and partnerships with technology executives within your customers and bring industry-relevant solutions to help the customers adopt and embrace AI technologies.
**Responsibilities**
+ You **synthesise business insights** and orchestrate teams across the organisation to deliver solutions while **applying deep expertise** and thought leadership.
+ You act as a "Chief Technology Officer" to provide account **Thought Leadership** , leverage knowledge of Microsoft's solutions, industry, and customer needs, and act as the voice of the customer (VOC), industry, and team.
+ You **lead technology strategy formulation** by leading alignment of customer needs and technology solutions, execution of technology strategy/digital transformation, creation of mid- to long-term technology roadmaps, and translation of customer business objectives.
+ You **develop and drive opportunities** , present opportunities to the customer, and create demand. You coach peers on how to create and maintain an opportunity initiation and how to map Microsoft priorities to opportunities.
+ You **lead digital transformation** using corporate and cross-industry resources and partner with line-of-business leader or senior executive to articulate the benefits of Microsoft technology over competitor solutions. You help customer technical specialists sell Microsoft offerings.
+ You **map technology customer requirements and business scenarios to Microsoft technology platforms** . You orchestrate necessary teams and partners to ensure demand generation and establish best practices for account planning. You deliver regular industry/technology briefings to customer technology senior decision-makers and technical teams. You use readiness resources and demonstrate expertise in creating enablement plans.
**Qualifications**
**Required/Minimum Qualifications**
+ Experience in technical consulting, technical consultative selling, business consulting, practice building, or related technical/sales experience
**Additional or Preferred Qualifications**
+ Industry Experience: Having experience working in the UK Public Sector is preferred. Familiarity with the specific challenges and dynamics of this industry is essential.
+ Digital Transformation Expertise: Candidates should demonstrate a track record of driving digital transformation or using technology to drive customer business outcomes. This involves understanding how technology can enhance business processes, improve efficiency, and drive growth.
+ Consulting Background: A strong background in technical consulting, technical consultative selling, business consulting, practice building, or related experience is highly desirable. Candidates who can navigate complex business challenges and propose effective solutions will stand out.
+ Customer-Centric Mindset: Successful candidates exhibit a customer obsession. They seek to understand customer needs deeply and propose tailored solutions that align with Microsoft's offerings.
Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations ( .

**Our Mission**
At Palo Alto Networks® everything starts and ends with our mission:
Being the cybersecurity partner of choice, protecting our digital way of life.
Our vision is a world where each day is safer and more secure than the one before. We are a company built on the foundation of challenging and disrupting the way things are done, and we're looking for innovators who are as committed to shaping the future of cybersecurity as we are.
**Who We Are**
We take our mission of protecting the digital way of life seriously. We are relentless in protecting our customers and we believe that the unique ideas of every member of our team contributes to our collective success. Our values were crowdsourced by employees and are brought to life through each of us everyday - from disruptive innovation and collaboration, to execution. From showing up for each other with integrity to creating an environment where we all feel included.
As a member of our team, you will be shaping the future of cybersecurity. We work fast, value ongoing learning, and we respect each employee as a unique individual. Knowing we all have different needs, our development and personal wellbeing programs are designed to give you choice in how you are supported. This includes our FLEXBenefits wellbeing spending account with over 1,000 eligible items selected by employees, our mental and financial health resources, and our personalized learning opportunities - just to name a few!
**Your Career**
We are seeking a Solutions Consultant with exceptional knowledge of the healthcare sector and a proven ability to engage with medical vendors and suppliers for the NHS. This role involves building partnerships for key healthcare technologies, including Patient Electronic Health Record (EHR) systems and medical services and devices. The Solutions Consultant is the evolution of the traditional Sales Engineering role, aligning how we best serve our customers in understanding their environment, providing solution guidance and ensuring value realization in their investment with Palo Alto Networks. As a Solutions Consultant you provide technical leadership and expertise and guidance in your customer's security transformation journey. You will play a key role in defining technical solutions that secure a customer's key business imperatives and ensuring value realization of their investment with Palo Alto Networks. You evangelize our industry leadership in on-prem, cloud, and security operations services that establish PANW as your customer's cybersecurity partner of choice.
**Your Impact**
Curiosity is core to the Solutions Consultant role, and you see complex problems as opportunities to learn and deliver innovative solutions! You define your impact by:
+ Meeting and exceeding sales quotas by building and implementing strategic, technical account plans that target cross-platform solutions
+ Your ability to position, demonstrate and create high level designs across the entire PANW portfolio based on customer business needs
+ Conducting discovery to understand and articulate the key technical, operational, and commercial imperatives of your prospects and customers
+ Working closely with Professional Services, Customer Success and Specialist teams to ensure overall customer implementation and adoption of solutions
+ Demonstrating strong communication skills and the ability to influence through effective presentations and customer-specific demos, technical engagements, and workshops
+ Leading successful technical validation efforts based on best practices to ensure technical win in assigned opportunities
+ Orchestrating supporting resources (Specialists, Channel Resources, Customer Support) to ensure a one-team approach that demonstrates a cohesive strategy
+ Promoting end-to-end solutions that include PANW and/or partner professional services to ensure customers realize business value sooner
+ Understanding the competitive landscape and effectively differentiating our leadership
+ Continuously investing in yourself to develop technical and professional skills that drive your ever-increasing contributions to success of our customers while actively participating within the Solutions Consultant community and at industry events
+ (OT) - Identifying technical stakeholders and cultivating relationships with key personas to build and drive a security architecture transformation roadmap
**Your Experience**
+ Understanding of data networking and/or modern application design and cloud architectures
+ Delivering cybersecurity solutions that solve technical challenges and influence new business initiatives
+ Influencing and gaining buy-in from key stakeholders, either in a customer-facing or internal role; prior experience in a pre-sales role is ideal
+ Creating and delivering technical presentations, workshops, or technical validation engagements
+ Experience in selling, designing, implementing, or managing one or more of the following solutions: Network Security, SASE, SaaS, CNAPP and/or SOC Transformation Technologies
+ Partnering with Customer Support functions to ensure successful implementation and adoption of sold solutions
+ Complex sales involving long sales processes with multiple buying centers and multi-product solutions are preferred
+ Proficient in English
**The Team**
Our Solutions Consultant team members work hand-in-hand with large organizations around the world to keep their digital environments protected. We educate, inspire,and empower our potential clients in their journey to transform their security architectures.
You are empowered with unmatched systems and tools and a team built on joint success. You won't find someone at Palo Alto Networks that isn't committed to your success - with everyone pitching in to assist when it comes to solutions selling, learning, and development. Our Solutions Consulting community is driven by the mission to be our customers' cybersecurity partner of choice, protecting their digital way of life.
**Our Commitment**
We're problem solvers that take risks and challenge cybersecurity's status quo. It's simple: we can't accomplish our mission without diverse teams innovating, together.
We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at .
Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics.
All your information will be kept confidential according to EEO guidelines.