29 Local Government jobs in the United Kingdom

We’re Civica and we make software that helps deliver critical services for citizens all around the world. From local to state government, to education, to health and care, over 5,000 public bodies across the globe use our software to help provide critical services to over 100 million citizens.

 Our aspiration is to be a GovTech champion everywhere we work around the globe, supporting the needs of citizens and those that serve them every day. Building on 21 years of continuous growth and success, we're at a pivotal point on our journey to realise that aspiration.

Why you will love this opportunity as Sales Director – Local Government at Civica

We’re seeking a dynamic and experienced Second-Line Sales Leader with expertise in Local Government to lead and develop a team of first-line sales managers. This role is pivotal in driving strategic growth across our Public Sector portfolio, with a particular focus on navigating complex change, delivering through others, and exceeding revenue targets in a rapidly evolving environment.

You’ll bring a strong understanding of the Local Government landscape including its commercial drivers, procurement frameworks, and transformation agendas and use that insight to shape and execute high-impact sales strategies. This is a hands-on leadership role, requiring a balance of strategic thinking, operational execution, and people development.

Why you will do to be successful in this role:

Key Responsibilities

• Lead, coach, and develop a team of first-line sales managers, ensuring consistent delivery through high-performing leaders
• Drive commercial success across the Local Government portfolio, identifying and converting strategic opportunities within a complex and evolving market
• Translate business objectives into actionable sales plans, ensuring alignment across regions, product lines, and customer segments
• Deliver against revenue and growth metrics, consistently exceeding targets through disciplined pipeline management and strategic account development
• Navigate and manage significant change, including mergers, restructures, and shifts in market dynamics, while maintaining team engagement and performance
• Champion innovation and agility, embracing new ideas and ensuring rapid execution and implementation across the sales function
• Collaborate cross-functionally with Product, Marketing, Finance, and Delivery teams to ensure seamless go-to-market execution and customer success
• Monitor performance metrics, coach for improvement, and foster a culture of accountability, growth, and continuous learning

Requirements

• Proven experience in second-line sales leadership, managing managers and delivering results through others

• Deep understanding of the Local Government sectorwithin a SaaS or technology-led environment, including commercial models, procurement processes, and transformation priorities
• Demonstrated success in leading teams through rapid change, with the ability to execute and embed new strategies at pace
• Strong track record of exceeding revenue targets and driving growth across complex public sector portfolios
• Excellent leadership, coaching, and stakeholder management skills, with the ability to influence at all levels
• Strategic mindset with operational discipline, able to balance long-term vision with short-term delivery

 We Want You to Bring Your Whole Self to Work

There is no such thing as the perfect candidate, so if you think you have what it takes but don't necessarily meet every single point on the list above, please still get in touch. We'd love to have a chat and see if you could be a great fit.

Why You'll Love Working with Us

As a company, we're passionate about what we do and the citizens we serve. If you, too, want to champion the use of technology in public services to improve outcomes for citizens and public sector organizations, then Civica is the right place for you. We will help you unlock the best version of yourself, achieve career growth, and make a real difference to people and communities.

We know that when our people are happy, they work better and have greater job satisfaction. Here's what you can expect:

Benefits

Time Off & Work-Life Balance

25 Days Annual Leave + bank holidays – plus the option to buy up to 10 extra days!
Days of Difference – Up to 3 extra days off for volunteering.

Financial Well-being & Security

Pension Contributions – 5% employer match to support your future.
Income Protection – Up to 75% salary cover for long-term illness.
Life Assurance – 4x salary tax-free lump sum.
Critical Illness Cover – £25,000 lump sum (extendable to dependents).

Health & Perks

Private Medical Insurance – Fast access to private healthcare.
Health Cash Plan – Claim back physio, therapies & more.
Dental Insurance – Cover for routine & emergency care.
Affinity Groups – Join employee-led communities.
Bounty Bonus – Refer a friend & get rewarded.

At Civica, we are committed to building an inclusive and diverse workplace where everyone feels valued and supported. We believe that a variety of perspectives drives innovation and excellence, and we welcome applicants from all backgrounds, cultures, and experiences.

We are an equal opportunity employer. We do not discriminate based on race, ethnicity, religion, gender, sexual orientation, disability, age, or any other legally protected characteristic. Our recruitment process is designed to ensure fairness and transparency, so every candidate has an equal chance to contribute to our mission.

If you need any adjustments or accommodations to participate in our recruitment process, please let us know. We are here to support you.

We’re Civica and we make software that helps deliver critical services for citizens all around the world. From local to state government, to education, to health and care, over 5,000 public bodies across the globe use our software to help provide critical services to over 100 million citizens.

 Our aspiration is to be a GovTech champion everywhere we work around the globe, supporting the needs of citizens and those that serve them every day. Building on 21 years of continuous growth and success, we're at a pivotal point on our journey to realise that aspiration.

Why you will love this opportunity as Sales Director – Local Government at Civica

We’re seeking a dynamic and experienced Second-Line Sales Leader with expertise in Local Government to lead and develop a team of first-line sales managers. This role is pivotal in driving strategic growth across our Public Sector portfolio, with a particular focus on navigating complex change, delivering through others, and exceeding revenue targets in a rapidly evolving environment.

You’ll bring a strong understanding of the Local Government landscape including its commercial drivers, procurement frameworks, and transformation agendas and use that insight to shape and execute high-impact sales strategies. This is a hands-on leadership role, requiring a balance of strategic thinking, operational execution, and people development.

Why you will do to be successful in this role:

Key Responsibilities

• Lead, coach, and develop a team of first-line sales managers, ensuring consistent delivery through high-performing leaders
• Drive commercial success across the Local Government portfolio, identifying and converting strategic opportunities within a complex and evolving market
• Translate business objectives into actionable sales plans, ensuring alignment across regions, product lines, and customer segments
• Deliver against revenue and growth metrics, consistently exceeding targets through disciplined pipeline management and strategic account development
• Navigate and manage significant change, including mergers, restructures, and shifts in market dynamics, while maintaining team engagement and performance
• Champion innovation and agility, embracing new ideas and ensuring rapid execution and implementation across the sales function
• Collaborate cross-functionally with Product, Marketing, Finance, and Delivery teams to ensure seamless go-to-market execution and customer success
• Monitor performance metrics, coach for improvement, and foster a culture of accountability, growth, and continuous learning

Requirements

• Proven experience in second-line sales leadership, managing managers and delivering results through others

• Deep understanding of the Local Government sectorwithin a SaaS or technology-led environment, including commercial models, procurement processes, and transformation priorities
• Demonstrated success in leading teams through rapid change, with the ability to execute and embed new strategies at pace
• Strong track record of exceeding revenue targets and driving growth across complex public sector portfolios
• Excellent leadership, coaching, and stakeholder management skills, with the ability to influence at all levels
• Strategic mindset with operational discipline, able to balance long-term vision with short-term delivery

 We Want You to Bring Your Whole Self to Work

There is no such thing as the perfect candidate, so if you think you have what it takes but don't necessarily meet every single point on the list above, please still get in touch. We'd love to have a chat and see if you could be a great fit.

Why You'll Love Working with Us

As a company, we're passionate about what we do and the citizens we serve. If you, too, want to champion the use of technology in public services to improve outcomes for citizens and public sector organizations, then Civica is the right place for you. We will help you unlock the best version of yourself, achieve career growth, and make a real difference to people and communities.

We know that when our people are happy, they work better and have greater job satisfaction. Here's what you can expect:

Benefits

Time Off & Work-Life Balance

25 Days Annual Leave + bank holidays – plus the option to buy up to 10 extra days!
Days of Difference – Up to 3 extra days off for volunteering.

Financial Well-being & Security

Pension Contributions – 5% employer match to support your future.
Income Protection – Up to 75% salary cover for long-term illness.
Life Assurance – 4x salary tax-free lump sum.
Critical Illness Cover – £25,000 lump sum (extendable to dependents).

Health & Perks

Private Medical Insurance – Fast access to private healthcare.
Health Cash Plan – Claim back physio, therapies & more.
Dental Insurance – Cover for routine & emergency care.
Affinity Groups – Join employee-led communities.
Bounty Bonus – Refer a friend & get rewarded.

At Civica, we are committed to building an inclusive and diverse workplace where everyone feels valued and supported. We believe that a variety of perspectives drives innovation and excellence, and we welcome applicants from all backgrounds, cultures, and experiences.

We are an equal opportunity employer. We do not discriminate based on race, ethnicity, religion, gender, sexual orientation, disability, age, or any other legally protected characteristic. Our recruitment process is designed to ensure fairness and transparency, so every candidate has an equal chance to contribute to our mission.

If you need any adjustments or accommodations to participate in our recruitment process, please let us know. We are here to support you.

We’re Civica and we make software that helps deliver critical services for citizens all around the world. From local to state government, to education, to health and care, over 5,000 public bodies across the globe use our software to help provide critical services to over 100 million citizens.

 Our aspiration is to be a GovTech champion everywhere we work around the globe, supporting the needs of citizens and those that serve them every day. Building on 21 years of continuous growth and success, we're at a pivotal point on our journey to realise that aspiration.

Why you will love this opportunity as Sales Director – Local Government at Civica

We’re seeking a dynamic and experienced Second-Line Sales Leader with expertise in Local Government to lead and develop a team of first-line sales managers. This role is pivotal in driving strategic growth across our Public Sector portfolio, with a particular focus on navigating complex change, delivering through others, and exceeding revenue targets in a rapidly evolving environment.

You’ll bring a strong understanding of the Local Government landscape including its commercial drivers, procurement frameworks, and transformation agendas and use that insight to shape and execute high-impact sales strategies. This is a hands-on leadership role, requiring a balance of strategic thinking, operational execution, and people development.

Why you will do to be successful in this role:

Key Responsibilities

• Lead, coach, and develop a team of first-line sales managers, ensuring consistent delivery through high-performing leaders
• Drive commercial success across the Local Government portfolio, identifying and converting strategic opportunities within a complex and evolving market
• Translate business objectives into actionable sales plans, ensuring alignment across regions, product lines, and customer segments
• Deliver against revenue and growth metrics, consistently exceeding targets through disciplined pipeline management and strategic account development
• Navigate and manage significant change, including mergers, restructures, and shifts in market dynamics, while maintaining team engagement and performance
• Champion innovation and agility, embracing new ideas and ensuring rapid execution and implementation across the sales function
• Collaborate cross-functionally with Product, Marketing, Finance, and Delivery teams to ensure seamless go-to-market execution and customer success
• Monitor performance metrics, coach for improvement, and foster a culture of accountability, growth, and continuous learning

Requirements

• Proven experience in second-line sales leadership, managing managers and delivering results through others

• Deep understanding of the Local Government sectorwithin a SaaS or technology-led environment, including commercial models, procurement processes, and transformation priorities
• Demonstrated success in leading teams through rapid change, with the ability to execute and embed new strategies at pace
• Strong track record of exceeding revenue targets and driving growth across complex public sector portfolios
• Excellent leadership, coaching, and stakeholder management skills, with the ability to influence at all levels
• Strategic mindset with operational discipline, able to balance long-term vision with short-term delivery

 We Want You to Bring Your Whole Self to Work

There is no such thing as the perfect candidate, so if you think you have what it takes but don't necessarily meet every single point on the list above, please still get in touch. We'd love to have a chat and see if you could be a great fit.

Why You'll Love Working with Us

As a company, we're passionate about what we do and the citizens we serve. If you, too, want to champion the use of technology in public services to improve outcomes for citizens and public sector organizations, then Civica is the right place for you. We will help you unlock the best version of yourself, achieve career growth, and make a real difference to people and communities.

We know that when our people are happy, they work better and have greater job satisfaction. Here's what you can expect:

Benefits

Time Off & Work-Life Balance

25 Days Annual Leave + bank holidays – plus the option to buy up to 10 extra days!
Days of Difference – Up to 3 extra days off for volunteering.

Financial Well-being & Security

Pension Contributions – 5% employer match to support your future.
Income Protection – Up to 75% salary cover for long-term illness.
Life Assurance – 4x salary tax-free lump sum.
Critical Illness Cover – £25,000 lump sum (extendable to dependents).

Health & Perks

Private Medical Insurance – Fast access to private healthcare.
Health Cash Plan – Claim back physio, therapies & more.
Dental Insurance – Cover for routine & emergency care.
Affinity Groups – Join employee-led communities.
Bounty Bonus – Refer a friend & get rewarded.

At Civica, we are committed to building an inclusive and diverse workplace where everyone feels valued and supported. We believe that a variety of perspectives drives innovation and excellence, and we welcome applicants from all backgrounds, cultures, and experiences.

We are an equal opportunity employer. We do not discriminate based on race, ethnicity, religion, gender, sexual orientation, disability, age, or any other legally protected characteristic. Our recruitment process is designed to ensure fairness and transparency, so every candidate has an equal chance to contribute to our mission.

If you need any adjustments or accommodations to participate in our recruitment process, please let us know. We are here to support you.

We’re Civica and we make software that helps deliver critical services for citizens all around the world. From local to state government, to education, to health and care, over 5,000 public bodies across the globe use our software to help provide critical services to over 100 million citizens.

 Our aspiration is to be a GovTech champion everywhere we work around the globe, supporting the needs of citizens and those that serve them every day. Building on 21 years of continuous growth and success, we're at a pivotal point on our journey to realise that aspiration.

Why you will love this opportunity as Sales Director – Local Government at Civica

We’re seeking a dynamic and experienced Second-Line Sales Leader with expertise in Local Government to lead and develop a team of first-line sales managers. This role is pivotal in driving strategic growth across our Public Sector portfolio, with a particular focus on navigating complex change, delivering through others, and exceeding revenue targets in a rapidly evolving environment.

You’ll bring a strong understanding of the Local Government landscape including its commercial drivers, procurement frameworks, and transformation agendas and use that insight to shape and execute high-impact sales strategies. This is a hands-on leadership role, requiring a balance of strategic thinking, operational execution, and people development.

Why you will do to be successful in this role:

Key Responsibilities

• Lead, coach, and develop a team of first-line sales managers, ensuring consistent delivery through high-performing leaders
• Drive commercial success across the Local Government portfolio, identifying and converting strategic opportunities within a complex and evolving market
• Translate business objectives into actionable sales plans, ensuring alignment across regions, product lines, and customer segments
• Deliver against revenue and growth metrics, consistently exceeding targets through disciplined pipeline management and strategic account development
• Navigate and manage significant change, including mergers, restructures, and shifts in market dynamics, while maintaining team engagement and performance
• Champion innovation and agility, embracing new ideas and ensuring rapid execution and implementation across the sales function
• Collaborate cross-functionally with Product, Marketing, Finance, and Delivery teams to ensure seamless go-to-market execution and customer success
• Monitor performance metrics, coach for improvement, and foster a culture of accountability, growth, and continuous learning

Requirements

• Proven experience in second-line sales leadership, managing managers and delivering results through others

• Deep understanding of the Local Government sectorwithin a SaaS or technology-led environment, including commercial models, procurement processes, and transformation priorities
• Demonstrated success in leading teams through rapid change, with the ability to execute and embed new strategies at pace
• Strong track record of exceeding revenue targets and driving growth across complex public sector portfolios
• Excellent leadership, coaching, and stakeholder management skills, with the ability to influence at all levels
• Strategic mindset with operational discipline, able to balance long-term vision with short-term delivery

 We Want You to Bring Your Whole Self to Work

There is no such thing as the perfect candidate, so if you think you have what it takes but don't necessarily meet every single point on the list above, please still get in touch. We'd love to have a chat and see if you could be a great fit.

Why You'll Love Working with Us

As a company, we're passionate about what we do and the citizens we serve. If you, too, want to champion the use of technology in public services to improve outcomes for citizens and public sector organizations, then Civica is the right place for you. We will help you unlock the best version of yourself, achieve career growth, and make a real difference to people and communities.

We know that when our people are happy, they work better and have greater job satisfaction. Here's what you can expect:

Benefits

Time Off & Work-Life Balance

25 Days Annual Leave + bank holidays – plus the option to buy up to 10 extra days!
Days of Difference – Up to 3 extra days off for volunteering.

Financial Well-being & Security

Pension Contributions – 5% employer match to support your future.
Income Protection – Up to 75% salary cover for long-term illness.
Life Assurance – 4x salary tax-free lump sum.
Critical Illness Cover – £25,000 lump sum (extendable to dependents).

Health & Perks

Private Medical Insurance – Fast access to private healthcare.
Health Cash Plan – Claim back physio, therapies & more.
Dental Insurance – Cover for routine & emergency care.
Affinity Groups – Join employee-led communities.
Bounty Bonus – Refer a friend & get rewarded.

At Civica, we are committed to building an inclusive and diverse workplace where everyone feels valued and supported. We believe that a variety of perspectives drives innovation and excellence, and we welcome applicants from all backgrounds, cultures, and experiences.

We are an equal opportunity employer. We do not discriminate based on race, ethnicity, religion, gender, sexual orientation, disability, age, or any other legally protected characteristic. Our recruitment process is designed to ensure fairness and transparency, so every candidate has an equal chance to contribute to our mission.

If you need any adjustments or accommodations to participate in our recruitment process, please let us know. We are here to support you.

Microsoft is on a mission to empower every person and every organization on the planet to achieve more. Our culture is centred on embracing a growth mindset, a theme of inspiring excellence, and encouraging teams and leaders to bring their best each day. In doing so, we create life-changing innovations that impact billions of lives around the world. You can help us to achieve our mission.



An exciting opportunity has become available for a high-impact Majors Growth Account Executive (AE) to lead engagements helping our Local Government Customer drive meaningful, positive change, with greater outcomes for Citizens, Communities and Businesses in the region they serve. This role requires a resilient, hunter-minded sales professional who thrives in uncovering new opportunities to help customers embrace technology to empower their workforce and improve services to their citizens.



The Account Executive plays a crucial role in building long lasting relationships with Chief Executives, Chief Digital and Data Officers, Chief Information Officers and other key business decision makers inspiring them to think differently about the opportunity presented by technology and the age of Generative AI.



As a Majors Growth AE, you will be responsible for building and developing these trusted relationships, driving close engagement with cross-functional teams, and delivering impactful business outcomes through Microsoftu2019s integrated cloud solutions in close collaboration with the Microsoft partner ecosystem. You will operate in a scale-driven, digitally enabled model, supported by a dedicated Digital Sales Enterprise (DSE) team and Technical Specialists (TSPs).



We are currently looking for an Account Executive to lead our Local Government customers in the East Midlands, on their individual and regional digital journeys. Embracing a challenger mindset, the successful candidate will orchestrate and lead their virtual teams and close opportunities with customers that will produce transformative business. The ambitions and challenges for customers are significant and the opportunity to transform and make an impact here has never been greater.



**Responsibilities**



Business Relationship Owner


Define and own the strategic vision for each account with your customer priority at the heart.
Engage with CxO-level Technology, Digital, and Business Decision Makers to drive transformation, digital skilling and technology adoption.
Lead with empathy, challenge conventional thinking, and align Microsoftu2019s value to customer priorities.



Sales Hunter & Challenger


Identify and develop new business opportunities for technology to improve customer challenges.
Apply challenger selling techniques to reframe customer thinking and drive urgency.
Leverage digital signals and insights to initiate and close high-impact engagements.



Team Orchestrator


Collaborate with DSE, TSPs, and Partner ecosystems to deliver end-to-end customer value.
Simplify orchestration by aligning with a consistent DSE model across solution areas.
Drive clarity and accountability across virtual teams.



Operational Excellence


Deliver consistent achievement of revenue and consumption targets.
Execute with agility across all business levers and segments, ensuring both quarterly and annual accountability.
Maintain accurate forecasting and pipeline hygiene.



Learning Agility & Role Excellence


Embrace continuous learning through structured skilling plans
Participate in peer-to-peer learning and community calls to share best practices and scale customer excellence.



**Qualifications**



Required Qualifications


Have a passion for working in AI-led business transformation that delivers both short and long term impact.


Experience in selling Cloud services, with a proven track record of success.
Demonstrated ability to prospect, develop new business, and manage territory-level opportunities.
Experience engaging with mid-to-senior level executives and influencing strategic decisions.
Ability to work effectively and inclusively with remote teams and partners.
Technical acumen to engage in solution conversations and drive value-based outcomes.
Direct experience of working within the Public Sector or providing services to Local Government (ideal but not essential).



Preferred Attributes


Passion for technology-led business transformation.
Strong communication and storytelling skills.
Strategic thinker with a growth mindset and resilience in the face of ambiguity.
Inclusive leadership style that fosters collaboration and diversity.
Experience working in a global, matrixed environment.



Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations ( .

Microsoft is on a mission to empower every person and every organization on the planet to achieve more. Our culture is centred on embracing a growth mindset, a theme of inspiring excellence, and encouraging teams and leaders to bring their best each day. In doing so, we create life-changing innovations that impact billions of lives around the world. You can help us to achieve our mission.



An exciting opportunity has become available for a high-impact Majors Growth Account Executive (AE) to lead engagements helping our Local Government Customer drive meaningful, positive change, with greater outcomes for Citizens, Communities and Businesses in the region they serve. This role requires a resilient, hunter-minded sales professional who thrives in uncovering new opportunities to help customers embrace technology to empower their workforce and improve services to their citizens.



The Account Executive plays a crucial role in building long lasting relationships with Chief Executives, Chief Digital and Data Officers, Chief Information Officers and other key business decision makers inspiring them to think differently about the opportunity presented by technology and the age of Generative AI.



As a Majors Growth AE, you will be responsible for building and developing these trusted relationships, driving close engagement with cross-functional teams, and delivering impactful business outcomes through Microsoftu2019s integrated cloud solutions in close collaboration with the Microsoft partner ecosystem. You will operate in a scale-driven, digitally enabled model, supported by a dedicated Digital Sales Enterprise (DSE) team and Technical Specialists (TSPs).



We are currently looking for an Account Executive to lead our Local Government customers in the East Midlands, on their individual and regional digital journeys. Embracing a challenger mindset, the successful candidate will orchestrate and lead their virtual teams and close opportunities with customers that will produce transformative business. The ambitions and challenges for customers are significant and the opportunity to transform and make an impact here has never been greater.



**Responsibilities**



Business Relationship Owner


Define and own the strategic vision for each account with your customer priority at the heart.
Engage with CxO-level Technology, Digital, and Business Decision Makers to drive transformation, digital skilling and technology adoption.
Lead with empathy, challenge conventional thinking, and align Microsoftu2019s value to customer priorities.



Sales Hunter & Challenger


Identify and develop new business opportunities for technology to improve customer challenges.
Apply challenger selling techniques to reframe customer thinking and drive urgency.
Leverage digital signals and insights to initiate and close high-impact engagements.



Team Orchestrator


Collaborate with DSE, TSPs, and Partner ecosystems to deliver end-to-end customer value.
Simplify orchestration by aligning with a consistent DSE model across solution areas.
Drive clarity and accountability across virtual teams.



Operational Excellence


Deliver consistent achievement of revenue and consumption targets.
Execute with agility across all business levers and segments, ensuring both quarterly and annual accountability.
Maintain accurate forecasting and pipeline hygiene.



Learning Agility & Role Excellence


Embrace continuous learning through structured skilling plans
Participate in peer-to-peer learning and community calls to share best practices and scale customer excellence.



**Qualifications**



Required Qualifications


Have a passion for working in AI-led business transformation that delivers both short and long term impact.


Experience in selling Cloud services, with a proven track record of success.
Demonstrated ability to prospect, develop new business, and manage territory-level opportunities.
Experience engaging with mid-to-senior level executives and influencing strategic decisions.
Ability to work effectively and inclusively with remote teams and partners.
Technical acumen to engage in solution conversations and drive value-based outcomes.
Direct experience of working within the Public Sector or providing services to Local Government (ideal but not essential).



Preferred Attributes


Passion for technology-led business transformation.
Strong communication and storytelling skills.
Strategic thinker with a growth mindset and resilience in the face of ambiguity.
Inclusive leadership style that fosters collaboration and diversity.
Experience working in a global, matrixed environment.



Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations ( .

Microsoft is on a mission to empower every person and every organization on the planet to achieve more. Our culture is centred on embracing a growth mindset, a theme of inspiring excellence, and encouraging teams and leaders to bring their best each day. In doing so, we create life-changing innovations that impact billions of lives around the world. You can help us to achieve our mission.
An exciting opportunity has become available for a high-impact Majors Growth Account Executive (AE) to lead engagements helping our Local Government Customer drive meaningful, positive change, with greater outcomes for Citizens, Communities and Businesses in the region they serve. This role requires a resilient, hunter-minded sales professional who thrives in uncovering new opportunities to help customers embrace technology to empower their workforce and improve services to their citizens.
The Account Executive plays a crucial role in building long lasting relationships with Chief Executives, Chief Digital and Data Officers, Chief Information Officers and other key business decision makers inspiring them to think differently about the opportunity presented by technology and the age of Generative AI.
As a Majors Growth AE, you will be responsible for building and developing these trusted relationships, driving close engagement with cross-functional teams, and delivering impactful business outcomes through Microsoft's integrated cloud solutions in close collaboration with the Microsoft partner ecosystem. You will operate in a scale-driven, digitally enabled model, supported by a dedicated Digital Sales Enterprise (DSE) team and Technical Specialists (TSPs).
We are currently looking for an Account Executive to lead our Local Government customers in the East Midlands, on their individual and regional digital journeys. Embracing a challenger mindset, the successful candidate will orchestrate and lead their virtual teams and close opportunities with customers that will produce transformative business. The ambitions and challenges for customers are significant and the opportunity to transform and make an impact here has never been greater.
**Responsibilities**
Business Relationship Owner
+ Define and own the strategic vision for each account with your customer priority at the heart.
+ Engage with CxO-level Technology, Digital, and Business Decision Makers to drive transformation, digital skilling and technology adoption.
+ Lead with empathy, challenge conventional thinking, and align Microsoft's value to customer priorities.
Sales Hunter & Challenger
+ Identify and develop new business opportunities for technology to improve customer challenges.
+ Apply challenger selling techniques to reframe customer thinking and drive urgency.
+ Leverage digital signals and insights to initiate and close high-impact engagements.
Team Orchestrator
+ Collaborate with DSE, TSPs, and Partner ecosystems to deliver end-to-end customer value.
+ Simplify orchestration by aligning with a consistent DSE model across solution areas.
+ Drive clarity and accountability across virtual teams.
Operational Excellence
+ Deliver consistent achievement of revenue and consumption targets.
+ Execute with agility across all business levers and segments, ensuring both quarterly and annual accountability.
+ Maintain accurate forecasting and pipeline hygiene.
Learning Agility & Role Excellence
+ Embrace continuous learning through structured skilling plans
+ Participate in peer-to-peer learning and community calls to share best practices and scale customer excellence.
**Qualifications**
Required Qualifications
+ Have a passion for working in AI-led business transformation that delivers both short and long term impact.
+ Experience in selling Cloud services, with a proven track record of success.
+ Demonstrated ability to prospect, develop new business, and manage territory-level opportunities.
+ Experience engaging with mid-to-senior level executives and influencing strategic decisions.
+ Ability to work effectively and inclusively with remote teams and partners.
+ Technical acumen to engage in solution conversations and drive value-based outcomes.
+ Direct experience of working within the Public Sector or providing services to Local Government (ideal but not essential).
Preferred Attributes
+ Passion for technology-led business transformation.
+ Strong communication and storytelling skills.
+ Strategic thinker with a growth mindset and resilience in the face of ambiguity.
+ Inclusive leadership style that fosters collaboration and diversity.
+ Experience working in a global, matrixed environment.
Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations ( .

We’re Civica and we make software that helps deliver critical services for citizens all around the world. From local to state government, to education, to health and care, over 5,000 public bodies across the globe use our software to help provide critical services to over 100 million citizens.

Our aspiration is to be a GovTech champion everywhere we work around the globe, supporting the needs of citizens and those that serve them every day. Building on 21 years of continuous growth and success, we're at a pivotal point on our journey to realise that aspiration.

Why you will love this opportunity as Project Manager - Local Government Services Delivery at Civica.

As a Project Manager, you’ll play a key role in delivering software solutions to our Local Government customers, ensuring projects are implemented on time, within budget, and to a high standard of quality. You’ll lead several concurrent projects, working closely with customers, internal teams, and third parties to provide a seamless delivery experience.

This role gives you the opportunity to shape the customer journey, strengthen long-term partnerships, and contribute to continuous improvement within Civica’s project management team. You’ll also support and mentor junior colleagues, role modelling best practice and raising standards across the team.

What you will do to be successful in this role

Key responsibilities

• Deliver software and/or infrastructure projects on time, within budget, and to Civica’s Project Management methodology.
• Plan and control projects, including risk analysis, change control, contingency planning, and financial oversight.
• Direct and motivate project teams, co-ordinate resources, and lead key workshops (scoping, kick-off, and review meetings).
• Produce and maintain project plans in Microsoft Project, along with weekly status reports.
• Act as the first point of contact for project queries, ensuring strong communication with customers and internal teams.
• Support customers in preparing for testing and training.
• Drive continuous improvement and champion governance policies (PPM) within Civica.

Requirements

• Experience as a Project Manager delivering software solutions.
• Local Government sector knowledge/experience is highly desirable.
• Strong communication skills, with the ability to present confidently and lead customer workshops.
• PRINCE2 Practitioner qualification.
• Strong commercial awareness and ability to manage expectations in an IT project environment.
• Proficiency in Microsoft Office suite, including Word, Excel, PowerPoint, and Microsoft Project.
• Full UK driving licence and ability to travel as required.

We Want You to Bring Your Whole Self to Work

There is no such thing as the perfect candidate, so if you think you have what it takes but don't necessarily meet every single point on the list above, please still get in touch. We'd love to have a chat and see if you could be a great fit.

Why You'll Love Working with Us

As a company, we're passionate about what we do and the citizens we serve. If you, too, want to champion the use of technology in public services to improve outcomes for citizens and public sector organisations, then Civica is the right place for you. We will help you unlock the best version of yourself, achieve career growth, and make a real difference to people and communities.

We know that when our people are happy, they work better and have greater job satisfaction. Here's what you can expect:

Benefits

 Time Off & Work-Life Balance 

25 Days Annual Leave + bank holidays – plus the option to buy up to 10 extra days! 
Days of Difference – Up to 3 extra days off for volunteering. 

Financial Well-being & Security 

Pension Contributions – 5% employer match to support your future. 
Income Protection – Up to 75% salary cover for long-term illness. 
Life Assurance – 4x salary tax-free lump sum. 
Critical Illness Cover – £25,000 lump sum (extendable to dependents). 

Health & Perks 

Private Medical Insurance – Fast access to private healthcare. 
Health Cash Plan – Claim back physio, therapies & more. 
Dental Insurance – Cover for routine & emergency care. 
Affinity Groups – Join employee-led communities. 
Bounty Bonus – Refer a friend & get rewarded. 

At Civica, we are committed to building an inclusive and diverse workplace where everyone feels valued and supported. We believe that a variety of perspectives drives innovation and excellence, and we welcome applicants from all backgrounds, cultures, and experiences. 

We are an equal opportunity employer. We do not discriminate based on race, ethnicity, religion, gender, sexual orientation, disability, age, or any other legally protected characteristic. Our recruitment process is designed to ensure fairness and transparency, so every candidate has an equal chance to contribute to our mission. 

If you need any adjustments or accommodations to participate in our recruitment process, please let us know. We are here to support you. 

We’re Civica and we make software that helps deliver critical services for citizens all around the world. From local to state government, to education, to health and care, over 5,000 public bodies across the globe use our software to help provide critical services to over 100 million citizens.

Our aspiration is to be a GovTech champion everywhere we work around the globe, supporting the needs of citizens and those that serve them every day. Building on 21 years of continuous growth and success, we're at a pivotal point on our journey to realise that aspiration.

Why you will love this opportunity as Project Manager - Local Government Services Delivery at Civica.

As a Project Manager, you’ll play a key role in delivering software solutions to our Local Government customers, ensuring projects are implemented on time, within budget, and to a high standard of quality. You’ll lead several concurrent projects, working closely with customers, internal teams, and third parties to provide a seamless delivery experience.

This role gives you the opportunity to shape the customer journey, strengthen long-term partnerships, and contribute to continuous improvement within Civica’s project management team. You’ll also support and mentor junior colleagues, role modelling best practice and raising standards across the team.

What you will do to be successful in this role

Key responsibilities

• Deliver software and/or infrastructure projects on time, within budget, and to Civica’s Project Management methodology.
• Plan and control projects, including risk analysis, change control, contingency planning, and financial oversight.
• Direct and motivate project teams, co-ordinate resources, and lead key workshops (scoping, kick-off, and review meetings).
• Produce and maintain project plans in Microsoft Project, along with weekly status reports.
• Act as the first point of contact for project queries, ensuring strong communication with customers and internal teams.
• Support customers in preparing for testing and training.
• Drive continuous improvement and champion governance policies (PPM) within Civica.

Requirements

• Experience as a Project Manager delivering software solutions.
• Local Government sector knowledge/experience is highly desirable.
• Strong communication skills, with the ability to present confidently and lead customer workshops.
• PRINCE2 Practitioner qualification.
• Strong commercial awareness and ability to manage expectations in an IT project environment.
• Proficiency in Microsoft Office suite, including Word, Excel, PowerPoint, and Microsoft Project.
• Full UK driving licence and ability to travel as required.

We Want You to Bring Your Whole Self to Work

There is no such thing as the perfect candidate, so if you think you have what it takes but don't necessarily meet every single point on the list above, please still get in touch. We'd love to have a chat and see if you could be a great fit.

Why You'll Love Working with Us

As a company, we're passionate about what we do and the citizens we serve. If you, too, want to champion the use of technology in public services to improve outcomes for citizens and public sector organisations, then Civica is the right place for you. We will help you unlock the best version of yourself, achieve career growth, and make a real difference to people and communities.

We know that when our people are happy, they work better and have greater job satisfaction. Here's what you can expect:

Benefits

 Time Off & Work-Life Balance 

25 Days Annual Leave + bank holidays – plus the option to buy up to 10 extra days! 
Days of Difference – Up to 3 extra days off for volunteering. 

Financial Well-being & Security 

Pension Contributions – 5% employer match to support your future. 
Income Protection – Up to 75% salary cover for long-term illness. 
Life Assurance – 4x salary tax-free lump sum. 
Critical Illness Cover – £25,000 lump sum (extendable to dependents). 

Health & Perks 

Private Medical Insurance – Fast access to private healthcare. 
Health Cash Plan – Claim back physio, therapies & more. 
Dental Insurance – Cover for routine & emergency care. 
Affinity Groups – Join employee-led communities. 
Bounty Bonus – Refer a friend & get rewarded. 

At Civica, we are committed to building an inclusive and diverse workplace where everyone feels valued and supported. We believe that a variety of perspectives drives innovation and excellence, and we welcome applicants from all backgrounds, cultures, and experiences. 

We are an equal opportunity employer. We do not discriminate based on race, ethnicity, religion, gender, sexual orientation, disability, age, or any other legally protected characteristic. Our recruitment process is designed to ensure fairness and transparency, so every candidate has an equal chance to contribute to our mission. 

If you need any adjustments or accommodations to participate in our recruitment process, please let us know. We are here to support you.