920 Local Retail Chains jobs in the United Kingdom
Retail Operations Manager
Posted 5 days ago
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Job Description
This is your opportunity to step into a key leadership position where operational excellence, commercial expertise, and horticultural passion come together to drive a premium business forward.
As a Retail Operations Manager, you'll be overseeing all aspects of daily operations across plant areas, retail departments, and customer facilities, ensuring the highest standards are maintained throughout. You'll have the chance to lead and inspire a diverse team of horticultural specialists and retail staff, drive sales growth and profitability through strategic merchandising and inventory management and build strong supplier relationships to secure quality products. This role offers genuine autonomy and the opportunity to shape the customer experience, working with a business that values premium positioning, innovation, and operational excellence across 52 locations.
The Retail Operations Manager position would suit someone with proven senior operational or management experience who combines strong commercial acumen with comprehensive horticultural knowledge and genuine passion for plants. If you have excellent leadership skills, outstanding customer service orientation, and the ability to analyse performance data whilst developing high-performing teams, this role is ideal for you.
What's on offer:
- Competitive salary 52,000 - 55,000, depending on experience
- Performance-related bonus scheme
- Staff discount on all products
- Ongoing professional development opportunities
- Pension contribution
If you're ready to be part of a dynamic, thriving business that values operational excellence and horticultural expertise, Select Recruitment would love to hear from you.
Retail Operations Manager
Posted 1 day ago
Job Viewed
Job Description
This is your opportunity to step into a key leadership position where operational excellence, commercial expertise, and horticultural passion come together to drive a premium business forward.
As a Retail Operations Manager, you'll be overseeing all aspects of daily operations across plant areas, retail departments, and customer facilities, ensuring the highest standards are maintained throughout. You'll have the chance to lead and inspire a diverse team of horticultural specialists and retail staff, drive sales growth and profitability through strategic merchandising and inventory management and build strong supplier relationships to secure quality products. This role offers genuine autonomy and the opportunity to shape the customer experience, working with a business that values premium positioning, innovation, and operational excellence across 52 locations.
The Retail Operations Manager position would suit someone with proven senior operational or management experience who combines strong commercial acumen with comprehensive horticultural knowledge and genuine passion for plants. If you have excellent leadership skills, outstanding customer service orientation, and the ability to analyse performance data whilst developing high-performing teams, this role is ideal for you.
What's on offer:
- Competitive salary 52,000 - 55,000, depending on experience
- Performance-related bonus scheme
- Staff discount on all products
- Ongoing professional development opportunities
- Pension contribution
If you're ready to be part of a dynamic, thriving business that values operational excellence and horticultural expertise, Select Recruitment would love to hear from you.
Retail Operations Manager
Posted today
Job Viewed
Job Description
Key Responsibilities:
- Manage all aspects of store operations, ensuring efficiency and profitability.
- Lead, train, and motivate a team of retail staff, fostering a positive and customer-focused work environment.
- Set and monitor store sales targets, developing and implementing strategies to achieve them.
- Oversee inventory management, including stock control, ordering, and loss prevention.
- Implement and maintain high standards of visual merchandising and store presentation.
- Ensure exceptional customer service is delivered consistently across the store.
- Manage store budgets and control operational expenses effectively.
- Ensure compliance with all company policies, procedures, and health and safety regulations.
- Conduct staff performance reviews and provide ongoing coaching and development.
- Handle customer enquiries, complaints, and escalations in a professional and timely manner.
- Analyse sales data and operational reports to identify trends and areas for improvement.
- Collaborate with head office departments on marketing, promotions, and new product launches.
- Maintain store security and ensure a safe environment for staff and customers.
- Identify opportunities to enhance the customer shopping experience.
The ideal candidate will have significant experience in retail management, with a proven track record of success in leading store teams and driving sales performance. Strong leadership, communication, and interpersonal skills are essential. You should possess excellent organisational and problem-solving abilities, with a keen eye for detail. A customer-centric approach and a passion for delivering outstanding service are paramount. Experience with inventory management systems and point-of-sale (POS) technology is required. The ability to analyse sales data and make informed business decisions is crucial. If you are a results-driven individual looking for a challenging and rewarding role in retail management, this opportunity in Norwich is ideal.
Retail Operations Manager
Posted today
Job Viewed
Job Description
Key Responsibilities:
- Manage and direct the daily operations of retail stores, ensuring adherence to company policies and procedures.
- Drive sales performance across all managed stores, implementing strategies to meet and exceed targets.
- Lead, train, and motivate store teams to deliver outstanding customer service and achieve operational excellence.
- Oversee inventory management, stock control, and visual merchandising to maximise sales and minimise loss.
- Implement and enforce health and safety regulations within all retail environments.
- Analyse sales data, operational reports, and customer feedback to identify areas for improvement.
- Develop and manage store budgets, ensuring cost-effectiveness and profitability.
- Recruit, onboard, and develop high-calibre retail staff.
- Conduct regular store visits and performance evaluations.
- Implement and monitor customer engagement initiatives.
- Ensure seamless execution of promotional campaigns and new product launches.
- Proven experience in a retail management or multi-site retail operations role.
- Demonstrable track record of achieving sales targets and improving operational efficiency.
- Strong leadership and people management skills, with the ability to inspire and motivate teams.
- Excellent understanding of retail operations, merchandising, and customer service principles.
- Proficiency in retail management software and POS systems.
- Strong analytical and problem-solving abilities.
- Excellent communication and interpersonal skills.
- Ability to work effectively under pressure and manage multiple priorities.
- A flexible approach to working hours, including occasional evenings and weekends as required by business needs.
Retail Operations Manager
Posted today
Job Viewed
Job Description
Key Responsibilities:
- Manage all aspects of daily store operations, including opening and closing procedures, staff scheduling, and operational efficiency.
- Lead, train, and motivate a team of retail staff to deliver outstanding customer service and achieve sales goals.
- Develop and implement strategies to improve store performance, increase sales, and enhance the customer shopping experience.
- Oversee inventory management, including stock control, ordering, and loss prevention initiatives.
- Ensure compliance with all company policies, procedures, and health and safety regulations.
- Monitor key performance indicators (KPIs), analyze sales reports, and provide actionable insights to senior management.
- Manage store budgets, control expenses, and optimize profitability.
- Maintain high standards of visual merchandising and store presentation.
- Address customer inquiries and resolve any complaints or issues promptly and professionally.
- Foster a positive and collaborative work environment for all store associates.
Qualifications:
- Proven experience as a Retail Manager or in a similar senior retail operations role.
- Demonstrated success in driving sales, managing teams, and improving operational efficiency.
- Strong understanding of retail merchandising, inventory management, and loss prevention techniques.
- Excellent leadership, communication, and interpersonal skills.
- Ability to analyze sales data and make informed business decisions.
- Proficiency in retail management software and POS systems.
- High school diploma or equivalent required; associate's or bachelor's degree in business or a related field is a plus.
- Passion for customer service and a commitment to delivering an exceptional retail experience.
- Must be able to work flexible hours, including evenings, weekends, and holidays as required by business needs.
Retail Operations Manager
Posted today
Job Viewed
Job Description
Retail Operations Manager
Posted today
Job Viewed
Job Description
The Retail Operations Manager will lead and motivate store teams, manage inventory, optimise store layout and merchandising, and ensure adherence to company policies and procedures. You will be instrumental in driving sales targets, controlling operational costs, and implementing strategic initiatives to enhance profitability. Responsibilities also include staff training and development, performance management, and ensuring a safe and welcoming store environment. The ideal candidate will have a proven track record in retail management, excellent leadership skills, and a deep understanding of retail operations and customer service.
Key responsibilities will include:
- Overseeing the day-to-day operations of retail stores, ensuring smooth and efficient functioning.
- Leading, training, and motivating store staff to achieve sales targets and provide excellent customer service.
- Managing inventory levels, stock control, and visual merchandising standards.
- Implementing and enforcing company policies, procedures, and health and safety regulations.
- Developing and executing strategies to drive sales and profitability.
- Monitoring store performance, analysing sales data, and identifying areas for improvement.
- Managing operational budgets and controlling expenses.
- Ensuring a high standard of store presentation and cleanliness.
- Handling customer inquiries, complaints, and resolving issues effectively.
- Collaborating with regional management on marketing initiatives and operational changes.
To be considered for this role, you will possess a minimum of 5 years of experience in retail management, with at least 2 years in a supervisory or management capacity. A strong understanding of retail operations, sales techniques, and customer relationship management is essential. Excellent leadership, communication, and interpersonal skills are required to effectively manage and inspire a retail team. You should have a results-oriented approach with strong analytical and problem-solving abilities. The ability to work flexible hours, including weekends and evenings, is necessary. This role is hands-on and requires a commitment to being present in the retail locations across the Newcastle upon Tyne, Tyne and Wear, UK area to ensure operational excellence.
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Retail Operations Manager
Posted today
Job Viewed
Job Description
Key Responsibilities:
- Oversee the day-to-day operations of multiple retail stores.
- Drive sales performance and profitability across all designated stores.
- Ensure exceptional customer service standards are consistently met.
- Manage and motivate store managers and their teams to achieve targets.
- Implement and maintain visual merchandising standards.
- Control inventory levels, minimize shrinkage, and manage stock replenishment.
- Develop and manage store operating budgets.
- Ensure compliance with all company policies, procedures, and health & safety regulations.
- Recruit, train, and develop retail staff.
- Analyze sales data and customer feedback to identify areas for improvement.
- Minimum of 5 years of experience in retail management, with at least 2 years in a multi-site or senior store management role.
- Proven ability to drive sales and achieve targets.
- Strong understanding of retail operations, merchandising, and inventory management.
- Excellent leadership, communication, and interpersonal skills.
- Experience in staff training and development.
- Proficiency in retail management software and POS systems.
- Strong analytical and problem-solving skills.
- Ability to work effectively under pressure and manage multiple priorities.
- Passion for customer service and retail excellence.
- Flexibility to work varied hours, including weekends and evenings, as required by the business.
Retail Operations Director
Posted 1 day ago
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Job Description
Key Responsibilities:
- Develop and execute strategic plans to optimize retail operations across all designated store locations, aligning with company-wide objectives.
- Oversee the P&L for the assigned region, ensuring profitability targets are met and exceeded.
- Lead, motivate, and develop a team of regional managers and store staff, fostering a high-performance culture.
- Implement and enforce operational standards, policies, and procedures to ensure consistency and quality across all stores.
- Drive initiatives to enhance customer satisfaction, loyalty, and in-store experience.
- Manage inventory control, visual merchandising, and loss prevention strategies.
- Analyze sales data, operational metrics, and customer feedback to identify areas for improvement and implement corrective actions.
- Collaborate with marketing, merchandising, and HR departments to support business growth and operational efficiency.
- Ensure compliance with all health, safety, and employment regulations.
- Identify and implement process improvements to streamline operations and reduce costs.
- Lead the rollout of new store initiatives, technologies, and operational changes.
- Serve as a key liaison between store-level operations and senior corporate leadership.
- Extensive experience in multi-site retail management, with a significant portion in a director-level or senior leadership capacity.
- Proven ability to manage complex operational budgets and P&Ls.
- Demonstrated success in driving sales growth and improving operational efficiency in a retail environment.
- Strong understanding of retail best practices, including inventory management, customer service, and merchandising.
- Excellent leadership, team-building, and people management skills.
- Exceptional analytical, strategic thinking, and problem-solving abilities.
- Strong communication, presentation, and interpersonal skills.
- Proficiency in retail management software and data analysis tools.
- Bachelor's degree in Business Administration, Retail Management, or a related field; MBA is a plus.
- Willingness to travel extensively within the region.
Retail Operations Analyst
Posted 1 day ago
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Job Description
Key responsibilities include:
- Analysing daily, weekly, and monthly sales performance data for all retail locations.
- Monitoring key operational metrics such as footfall, conversion rates, average transaction value, and stock turnover.
- Identifying trends, patterns, and anomalies in sales and operational data, and providing clear explanations.
- Developing and maintaining performance dashboards and reports for management.
- Conducting in-depth analysis of promotional campaigns and their effectiveness.
- Gathering and analysing customer feedback to identify areas for service improvement.
- Assisting in the development of sales forecasts and inventory planning.
- Collaborating with store managers and regional managers to understand operational challenges and opportunities.
- Recommending strategies to enhance store profitability, customer satisfaction, and operational efficiency.
- Staying informed about industry best practices and competitor activities in the retail sector.
The ideal candidate will have a Bachelor's degree in Business, Statistics, Economics, or a related field, with demonstrable experience in retail analysis or a similar quantitative role. Proficiency in data analysis tools such as Excel (advanced), SQL, and ideally BI software (e.g., Tableau, Power BI) is required. Strong analytical, problem-solving, and critical thinking skills are essential. Excellent written and verbal communication skills are necessary to present complex data in an easily understandable format. This role is office-based in our Aberdeen, Scotland, UK location, requiring a dedicated presence to collaborate closely with the retail operations team.