350 Local Retail Chains jobs in the United Kingdom

Retail Operations Lead | London | Hybrid |Up to £42,000

My client is a leader in its market, looking for a Retail Operations Lead to support our central operations team in ensuring our retail stores are fully set up and operational across multiple digital platforms. The position allows hybrid working, 3 days based in our Central London office and 2 days working from home.

Benefits include:

• Salary up to £2,000
• Hybrid working
• Employee discount
• Early finish on Fridays
• Birthday day off
• Medical cover
• Lunch allowance and so much more…

Our Retail Operations Lead role:

This role is integral to managing network changes, such as store openings, closures, refurbishments and ensuring seamless access to systems that enable daily retail operations. You will be the go-to contact for platform access and configuration, working closely with internal teams and external vendors to maintain accuracy, efficiency and operational readiness across the retail network.

Retail Operation Lead Responsibilities:

• Platform Setup & Management
• Operational Systems Support
• Network Change Coordination
• Data Accuracy & Reporting
• Operational Support & Communication
• Compliance and Security

Retail Operations Lead key skills and experience:

• Retail Technology: Experience using various digital platforms in a retail operation setting, including POS systems, workforce management, inventory, and compliance tools.
• Tech-Savvy: Proficient in Microsoft 365 (Excel, PowerPoint, Word, Outlook, Power BI).
• Organised & Efficient: Strong organisational skills with the ability to manage multiple tasks and meet deadlines in a fast-paced environment.
• Analytical Mindset: Skilled in analysing data and processes to identify improvements, root causes, and key insights.
• Excellent Communicator: Able to explain complex or technical concepts in a clear and simple way, both verbally and in writing.
• Proactive & Solutions-Focused: Self-motivated with a positive, can-do attitude. Takes initiative to find better ways of working.
• Team Player: Collaborative approach with strong interpersonal skills.
• Adaptable: Comfortable working on multiple priorities with flexibility and a willingness to learn.
• Stakeholder Understanding: Quick to grasp stakeholder needs and translate them into action.

If this role sounds like you then apply today!

Retail Operations Lead | London | Hybrid | Up to £4 000

BBBH34387

• Oversee the day-to-day operations of designated retail stores, ensuring adherence to company policies and procedures.
• Develop and implement operational strategies to optimize store performance, efficiency, and profitability.
• Manage staffing levels, scheduling, and staff training to ensure adequate coverage and high levels of customer service.
• Monitor key operational metrics, including sales performance, inventory management, and customer satisfaction, and implement corrective actions as needed.
• Ensure compliance with health and safety regulations and company security protocols.
• Manage inventory control processes, including stocktakes, shrinkage reduction, and order management.
• Collaborate with merchandising and visual teams to ensure effective product presentation and store layouts.
• Identify opportunities for operational improvements and implement best practices across the retail network.
• Develop and maintain strong relationships with store managers and their teams.
• Act as a key point of contact for operational escalations and problem-solving.

• Bachelor's degree in Business Management, Retail Management, or a related field, or equivalent experience.
• Minimum of 5 years of experience in retail management, with a strong focus on operations.
• Proven track record of successfully managing multiple retail locations or a large store.
• In-depth knowledge of retail operations, including inventory management, visual merchandising, and loss prevention.
• Strong leadership and team management skills, with the ability to motivate and develop staff.
• Excellent problem-solving, decision-making, and analytical abilities.
• Proficiency in retail management software and point-of-sale (POS) systems.
• Exceptional communication and interpersonal skills.
• Ability to work under pressure and manage multiple priorities in a fast-paced retail environment.
• A passion for the fashion retail industry and a commitment to delivering outstanding customer experiences.

• Develop and implement operational strategies to maximise sales and profitability across all assigned stores.
• Oversee daily store operations, ensuring smooth execution of sales, customer service, and merchandising activities.
• Manage staff performance, including recruitment, training, development, and motivation of store teams.
• Monitor inventory levels, implement effective stock control measures, and minimise stock loss.
• Ensure compliance with health and safety regulations and company policies.
• Analyse sales data and market trends to identify opportunities for improvement and growth.
• Develop and manage store budgets, controlling operational expenses.
• Implement visual merchandising guidelines to create an attractive and engaging store environment.
• Foster a positive and customer-centric culture within the retail teams.
• Collaborate with marketing and buying departments to align store operations with broader company objectives.

• Proven experience in retail management, with a track record of successfully managing multiple store locations.
• Strong understanding of retail operations, merchandising, and inventory management.
• Excellent leadership and people management skills, with the ability to inspire and motivate teams.
• Proficiency in retail analytics and reporting tools.
• Strong commercial acumen and financial management skills.
• Excellent communication and interpersonal abilities.
• Ability to work effectively in a hybrid model, balancing in-store presence with remote administrative tasks.
• A passion for customer service and a commitment to delivering outstanding retail experiences.
• Relevant degree or professional qualification is an advantage.

• Proven experience in retail management, preferably in a multi-store or high-volume environment.
• Demonstrated ability to lead, motivate, and develop a retail team.
• Strong understanding of retail operations, including inventory management, visual merchandising, and loss prevention.
• Excellent customer service and communication skills.
• Proficiency in retail sales reporting and analysis.
• Ability to manage budgets and control operational costs.
• High school diploma or equivalent; a degree in Business or a related field is a plus.
• Flexibility to work various shifts, including weekends and holidays, as required by store operational needs.
• Strong organizational and time management skills.