29 Local Retail Chains jobs in Abertillery
Retail Operations Manager
Posted 1 day ago
Job Viewed
Job Description
Responsibilities:
- Oversee all aspects of daily retail store operations to ensure efficiency and profitability.
- Lead, train, and motivate store staff to achieve sales targets and provide excellent customer service.
- Manage inventory levels, stock control, and visual merchandising standards.
- Implement and enforce company policies, procedures, and standards.
- Monitor sales performance, analyze trends, and develop strategies to increase revenue.
- Manage store budgets, control expenses, and ensure profitability.
- Ensure a safe, clean, and welcoming environment for customers and staff.
- Handle customer inquiries, complaints, and escalations effectively.
- Conduct regular staff performance reviews and provide feedback.
- Collaborate with the regional management team on store initiatives and improvements.
- Ensure compliance with all relevant health, safety, and employment legislation.
- Proven experience in retail management, preferably in a store manager or assistant manager role.
- Demonstrated ability to lead and motivate a team.
- Strong understanding of retail sales principles and customer service best practices.
- Excellent communication, interpersonal, and problem-solving skills.
- Proficiency in retail management software and POS systems.
- Ability to manage inventory and operational budgets effectively.
- Strong organizational and time management skills.
- A passion for the retail industry and a customer-centric approach.
- Flexibility to work various shifts, including weekends and holidays, as needed.
Retail Operations Manager
Posted 3 days ago
Job Viewed
Job Description
Responsibilities:
- Manage and supervise the operations of assigned retail stores, ensuring targets are met.
- Develop and implement operational strategies to improve efficiency, profitability, and customer experience.
- Oversee inventory management, stock control, and merchandising standards.
- Ensure all stores comply with company policies, procedures, and health and safety regulations.
- Lead, train, and motivate store teams to achieve sales goals and deliver exceptional customer service.
- Conduct regular store visits to assess performance, provide feedback, and identify areas for improvement.
- Manage staff scheduling, performance, and development.
- Monitor financial performance, including sales, expenses, and profitability, and report on key metrics.
- Implement visual merchandising strategies to enhance store presentation and product appeal.
- Handle customer escalations and resolve complaints effectively.
- Collaborate with the marketing and merchandising teams to support promotional activities.
- Proven experience (5+ years) in retail management, with a strong track record of success in operations.
- Demonstrated leadership skills with the ability to motivate and manage diverse teams.
- Excellent understanding of retail operations, including inventory management, merchandising, and customer service.
- Strong business acumen and financial literacy, with experience in P&L management.
- Proficiency in retail management software and POS systems.
- Excellent communication, interpersonal, and problem-solving skills.
- Ability to travel regularly between store locations.
- A proactive and results-oriented approach to work.
- Experience in developing and implementing operational improvements.
- Flexibility to work various shifts, including weekends and evenings, as required by business needs.
Retail Operations Manager
Posted 3 days ago
Job Viewed
Job Description
Key Responsibilities:
- Oversee all aspects of store operations, including sales, customer service, inventory management, and visual merchandising.
- Develop and implement strategies to maximize sales performance and achieve financial targets.
- Recruit, train, and motivate a high-performing store team, fostering a culture of excellence.
- Ensure exceptional customer service standards are consistently met, driving customer loyalty and satisfaction.
- Manage stock control, including ordering, receiving, and stocktaking, to minimize shrinkage and optimize inventory levels.
- Implement and maintain visual merchandising standards to create an appealing and engaging store environment.
- Monitor key performance indicators (KPIs) and analyze sales data to identify trends and opportunities for improvement.
- Ensure compliance with all company policies, procedures, and health and safety regulations.
- Manage operational budgets and control expenses effectively.
- Foster strong relationships with suppliers and internal stakeholders.
Qualifications and Experience:
- Minimum of 3-5 years of experience in a retail management role, preferably in fashion or a related sector.
- Proven ability to drive sales and achieve challenging targets.
- Strong understanding of retail operations, including visual merchandising, stock management, and customer service best practices.
- Excellent leadership, communication, and interpersonal skills.
- Ability to motivate and develop a team.
- Strong analytical and problem-solving skills.
- Proficiency in using retail POS systems and other relevant software.
- A passion for fashion and a keen eye for detail.
- Flexible to work evenings, weekends, and public holidays as required by the business needs.
This is a fantastic opportunity for an ambitious retail professional to make a significant impact within a respected brand. If you are passionate about retail and possess the leadership qualities to excel, we want to hear from you.
Retail Operations Manager
Posted 3 days ago
Job Viewed
Job Description
Key Responsibilities:
- Oversee all aspects of store operations, including inventory management, visual merchandising, and operational efficiency.
- Lead, motivate, and develop a team of retail staff, ensuring high levels of performance and customer engagement.
- Drive sales performance and profitability by implementing effective sales strategies and promotions.
- Ensure compliance with all company policies, procedures, and health and safety regulations.
- Manage staff rotas, training, and performance management processes.
- Monitor stock levels, manage stock takes, and implement strategies to minimize shrinkage.
- Enhance the customer experience by ensuring exceptional service delivery and resolving customer issues promptly.
- Implement and maintain visual merchandising standards to create an attractive and appealing store environment.
- Manage store budgets, including staffing costs, operational expenses, and achieving sales targets.
- Conduct regular store audits and identify areas for improvement.
- Liaise with head office on merchandising, marketing, and operational matters.
- Proven experience in a retail management role, preferably with multi-site or large store responsibility.
- Demonstrated success in driving sales performance and managing operational efficiency.
- Strong leadership and team management skills, with the ability to inspire and develop staff.
- Excellent customer service skills and a passion for delivering positive customer experiences.
- Good understanding of retail operations, inventory management, and visual merchandising principles.
- Proficiency in retail POS systems and stock management software.
- Strong organisational and problem-solving skills.
- Ability to work flexible hours, including evenings, weekends, and holidays as required.
- Excellent communication and interpersonal skills.
- A proactive and results-oriented approach to management.
Head of Retail Operations - Multi-Store Management
Posted 3 days ago
Job Viewed
Job Description
Responsibilities:
- Oversee the day-to-day operations of multiple retail stores, ensuring high standards of performance and customer service.
- Develop and implement operational strategies to maximize sales, profitability, and customer satisfaction.
- Recruit, train, mentor, and motivate store managers and their teams.
- Manage P&L for retail stores, including budgeting, forecasting, and cost control.
- Ensure compliance with all company policies, procedures, and health and safety regulations.
- Develop and execute visual merchandising standards and in-store promotions.
- Analyze sales data, market trends, and competitor activity to identify opportunities for growth.
- Implement and manage inventory control procedures to optimize stock levels.
- Drive initiatives to enhance the overall customer shopping experience.
- Conduct regular store visits and performance reviews.
- Proven experience in a senior retail management role, preferably overseeing multiple locations.
- Demonstrated success in driving sales growth and operational efficiency.
- Strong leadership, communication, and interpersonal skills.
- Excellent understanding of retail operations, merchandising, and inventory management.
- Proficiency in financial management and P&L responsibility.
- Ability to motivate and develop teams.
- Experience with retail POS systems and data analysis.
- A passion for customer service and delivering exceptional retail experiences.
- Bachelor's degree in Business Administration, Retail Management, or a related field is preferred.
Senior Retail Operations Manager
Posted 1 day ago
Job Viewed
Job Description
Key Responsibilities:
- Oversee daily operations of retail stores to ensure smooth functioning.
- Develop and execute strategies to drive sales and profitability.
- Manage inventory levels and ensure effective stock control.
- Lead, train, and motivate retail staff to achieve performance goals.
- Monitor sales performance and analyze data to identify trends and opportunities.
- Ensure high standards of customer service and visual merchandising.
- Manage operational budgets and control expenses.
- Ensure compliance with health, safety, and security policies.
- Extensive experience in retail management, with a focus on operations.
- Proven ability to drive sales and improve operational efficiency.
- Strong leadership, team management, and communication skills.
- Excellent understanding of retail KPIs and financial management.
- Proficiency in retail management software and POS systems.
- Ability to work flexible hours, including evenings and weekends.
- Bachelor's degree in Business Administration, Marketing, or a related field, or equivalent experience.
Senior Retail Operations Manager
Posted 3 days ago
Job Viewed
Job Description
Responsibilities:
- Develop and execute comprehensive retail strategies to meet or exceed sales and profitability targets.
- Manage daily store operations, ensuring smooth and efficient workflows.
- Recruit, train, mentor, and manage a high-performing retail team.
- Oversee inventory management, including ordering, stock rotation, and loss prevention.
- Implement visual merchandising standards to create an appealing and engaging store environment.
- Monitor customer feedback and implement strategies to enhance customer satisfaction and loyalty.
- Analyze sales performance, operational metrics, and market trends to identify areas for improvement.
- Ensure adherence to health, safety, and security procedures.
- Manage budgets and control expenses effectively.
- Liaise with suppliers and other external stakeholders as required.
Qualifications:
- A minimum of 5 years of experience in retail management, with at least 2 years in a senior or multi-store management role.
- Proven ability to drive sales performance and achieve business objectives.
- Strong leadership, communication, and interpersonal skills.
- Excellent understanding of retail operations, inventory management, and customer service principles.
- Proficiency in retail management software and MS Office Suite.
- Bachelor's degree in Business Administration, Marketing, or a related field is preferred.
- Ability to work flexibly, including evenings and weekends as needed.
- Demonstrated ability to develop and motivate teams.
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Senior Retail Operations Manager
Posted 3 days ago
Job Viewed
Job Description
As a Senior Retail Operations Manager, you will be responsible for implementing strategic initiatives, ensuring compliance with company policies, and managing inventory effectively. You will analyze sales data, identify trends, and develop action plans to drive profitability. Your role will involve close collaboration with regional management, merchandising teams, and store staff to achieve business objectives. We are looking for a leader who can inspire teams, foster a positive work environment, and uphold the highest standards of customer service. This position demands strong leadership qualities, excellent interpersonal skills, and the ability to adapt to a fast-paced retail landscape. You will also be involved in recruitment, training, and performance management of store personnel.
Key Responsibilities:
- Oversee day-to-day operations of multiple retail locations within the specified region.
- Develop and implement strategies to increase sales, customer satisfaction, and store profitability.
- Manage staff scheduling, training, performance evaluations, and development.
- Ensure effective inventory management, stock control, and merchandising standards.
- Analyze sales reports and key performance indicators to identify areas for improvement.
- Maintain high standards of store presentation, visual merchandising, and health & safety compliance.
- Foster a positive and motivating work environment for all team members.
- Liaise with corporate departments to align store operations with broader company goals.
- Manage operational budgets and control costs effectively.
- Champion the customer experience, resolving escalated issues and ensuring service excellence.
- Minimum of 5 years of progressive experience in retail management.
- Demonstrated success in driving sales and achieving operational targets.
- Strong leadership, team-building, and communication skills.
- Proficiency in retail management software and data analysis tools.
- Experience with inventory management and visual merchandising.
- Ability to work effectively in a hybrid model, balancing in-store and remote responsibilities.
- Bachelor's degree in Business Administration, Retail Management, or a related field is preferred.
- Excellent problem-solving and decision-making abilities.
- A strategic thinker with a hands-on approach.
Senior Retail Operations Manager
Posted 3 days ago
Job Viewed
Job Description
Key Responsibilities:
- Manage and lead a portfolio of retail stores, ensuring consistent operational excellence and brand representation.
- Drive sales performance and profitability by implementing effective operational strategies and action plans.
- Oversee inventory management, stock control, and loss prevention initiatives to minimise shrinkage.
- Ensure compliance with all health, safety, and environmental regulations and company policies.
- Recruit, train, mentor, and develop store managers and their teams to foster a high-performance culture.
- Monitor key performance indicators (KPIs) and analyse operational data to identify areas for improvement.
- Implement and manage store standards for visual merchandising, customer service, and operational efficiency.
- Control operational budgets, manage expenses, and optimise staffing levels to maximise productivity.
- Collaborate with head office departments (e.g., Marketing, Merchandising, HR) to align store operations with broader business objectives.
- Resolve escalated customer complaints and operational issues efficiently and effectively.
- Champion a customer-centric approach, ensuring an exceptional shopping experience for all patrons.
- Identify and implement innovative operational solutions to drive efficiency and enhance the customer journey.
Qualifications:
- Bachelor's degree in Business Administration, Retail Management, or a related field, or equivalent relevant experience.
- Minimum of 6 years of progressive experience in retail management, with at least 3 years in a multi-site or regional management role.
- Proven track record of successfully managing store operations, driving sales growth, and improving profitability.
- Strong understanding of retail best practices, including inventory management, visual merchandising, and customer service.
- Excellent leadership, team-building, and people management skills.
- Proficiency in analysing sales data and operational reports to make informed decisions.
- Strong financial acumen with experience in budget management and cost control.
- Excellent communication, interpersonal, and problem-solving skills.
- Ability to work effectively under pressure and manage multiple priorities in a fast-paced environment.
- Full flexibility to travel across the designated region as needed.
Senior Retail Operations Manager
Posted 3 days ago
Job Viewed
Job Description
The Senior Retail Operations Manager will develop and implement operational strategies to enhance store efficiency, profitability, and customer satisfaction. This includes setting sales targets, monitoring performance metrics, and implementing initiatives to boost revenue. You will manage inventory levels, oversee merchandising standards, and ensure compliance with company policies and procedures. Your role will involve leading, coaching, and motivating store managers and their teams, fostering a culture of high performance and continuous improvement.
Key responsibilities encompass recruitment, training, and performance management of store personnel. You will be responsible for budget management, including cost control and P&L accountability for your designated stores. The Senior Retail Operations Manager will also play a vital role in identifying opportunities for operational enhancements, implementing new technologies, and ensuring a seamless customer journey across all touchpoints. Strong analytical skills will be required to interpret sales data, customer feedback, and market trends to inform strategic decisions. You will also act as a liaison between store operations and head office departments, ensuring effective communication and collaboration.
We are looking for a candidate with a Bachelor's degree in Business Administration, Marketing, or a related field, or equivalent extensive experience. A minimum of 7 years of progressive experience in retail management, with a proven track record of successfully managing multiple retail locations, is essential. Demonstrable experience in P&L management, sales forecasting, inventory control, and staff development is required. Excellent leadership, communication, interpersonal, and problem-solving skills are paramount. The ability to travel regularly to different store locations within the designated region is a fundamental requirement for this role. A deep understanding of retail best practices and consumer behaviour is also necessary.
This role is primarily based at our Cardiff, Wales, UK location, with significant time spent visiting various retail sites. Our client offers a dynamic work environment, opportunities for career advancement, and a competitive remuneration package. If you are a results-oriented retail leader passionate about driving operational excellence and delivering outstanding customer service, we invite you to apply.