25 Local Retail Chains jobs in Cross Gates
Retail Operations Manager
Posted today
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Key responsibilities include managing inventory levels, optimizing store layouts, and ensuring adherence to visual merchandising standards. You will develop and implement sales strategies, monitor key performance indicators (KPIs), and identify opportunities for growth. The role involves recruiting, training, and developing store staff, conducting performance reviews, and ensuring compliance with company policies and procedures. Financial management, including budget control and P&L responsibility for the stores, will be a significant part of your duties. You will also be responsible for maintaining store security, health, and safety standards.
The ideal candidate will have a proven track record in retail management, with at least 5 years of experience in a similar role, preferably within a multi-site environment. Strong leadership, communication, and interpersonal skills are essential for motivating and managing a team. You should possess excellent analytical and problem-solving abilities, with a keen understanding of retail sales techniques and customer service principles. Experience with retail management software and POS systems is required. A degree in Business Administration, Marketing, or a related field is advantageous. You must be passionate about retail, customer-focused, and committed to driving operational excellence. Join our team and lead the success of our stores in **Leeds**.
Retail Operations Manager
Posted today
Job Viewed
Job Description
Key Responsibilities:
- Manage all aspects of store operations, ensuring high levels of efficiency and productivity.
- Lead, motivate, and develop a team of retail staff, including scheduling and performance management.
- Drive sales performance by implementing effective sales strategies and promotions.
- Ensure the highest standards of customer service are consistently delivered.
- Manage inventory levels, stock control, and visual merchandising to maximise sales potential.
- Oversee store opening and closing procedures.
- Ensure compliance with all company policies, procedures, and legal requirements.
- Maintain a safe, clean, and organized store environment.
- Handle customer complaints and resolve issues effectively.
- Monitor sales data and key performance indicators (KPIs), reporting to regional management.
- Contribute to local marketing initiatives to increase footfall and brand awareness.
- Proven experience in retail management, with a minimum of 3 years in a supervisory or management role.
- Demonstrable success in driving sales and achieving retail targets.
- Strong leadership, team-building, and communication skills.
- Excellent customer service and interpersonal skills.
- Proficiency in inventory management and visual merchandising techniques.
- Understanding of retail operations, including POS systems and cash handling.
- Ability to work flexible hours, including evenings and weekends, as required by the business.
- Problem-solving and decision-making capabilities.
- A proactive and results-oriented approach.
- Familiarity with health and safety regulations in a retail environment.
Retail Operations Manager
Posted 1 day ago
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Key Responsibilities:
- Manage the operational aspects of multiple retail locations, ensuring efficiency and profitability.
- Develop and implement strategies to drive sales and achieve targets.
- Oversee inventory management, stock control, and merchandising standards.
- Recruit, train, motivate, and manage store staff, ensuring excellent customer service delivery.
- Monitor operational costs and implement measures for cost control.
- Ensure compliance with company policies, procedures, and health and safety regulations.
- Analyse sales reports and operational data to identify trends and areas for improvement.
- Manage store budgets and financial performance.
- Implement visual merchandising guidelines to enhance store appeal and product presentation.
- Act as a liaison between store staff and senior management, communicating company objectives and providing feedback.
Qualifications:
- Proven experience in retail management, with a track record of success in operations.
- Strong understanding of retail sales, merchandising, and inventory management.
- Excellent leadership, team management, and motivational skills.
- Strong analytical and problem-solving abilities.
- Proficiency in retail management software and POS systems.
- Excellent communication and interpersonal skills.
- Ability to manage budgets and operational costs effectively.
- Customer-focused approach with a passion for service excellence.
- Valid driving licence and willingness to travel regularly.
- Flexible availability to work shifts, including weekends and evenings as required by the business.
We offer a competitive salary, performance-based bonuses, and opportunities for professional development. We are an equal opportunity employer and value diversity.
Retail Operations Manager
Posted 4 days ago
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Senior Retail Operations Manager
Posted 1 day ago
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Job Description
Senior Retail Operations Manager
Posted 4 days ago
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Job Description
Responsibilities:
- Provide strategic direction and leadership to store managers and their teams across a designated portfolio of retail outlets.
- Drive sales performance and profitability by implementing effective sales strategies, merchandising plans, and promotional activities.
- Ensure the consistent delivery of outstanding customer service, fostering a customer-centric culture throughout all stores.
- Oversee all aspects of store operations, including inventory management, visual merchandising, loss prevention, and compliance with company policies and procedures.
- Recruit, train, develop, and motivate store teams to achieve individual and collective goals.
- Analyze sales data, market trends, and competitor activity to identify opportunities for growth and improvement.
- Manage operational budgets, control costs, and optimize resource allocation.
- Conduct regular store visits to assess performance, provide feedback, and offer support.
- Implement and champion new initiatives, processes, and technologies to enhance store operations and customer engagement.
- Ensure stores maintain high standards of presentation, cleanliness, and safety.
- Proven track record of success in retail management, with at least 5 years in a multi-site or senior management role.
- Demonstrated ability to drive sales, profitability, and operational excellence in a fast-paced retail environment.
- Strong leadership, coaching, and people development skills.
- Excellent understanding of retail operations, merchandising, inventory management, and customer service principles.
- Proficiency in retail analytics and performance reporting.
- Strong financial acumen and experience managing budgets.
- Exceptional communication, interpersonal, and stakeholder management skills.
- Ability to travel regularly within the designated region and work flexible hours as required by the business.
- A passion for the retail industry and a commitment to delivering exceptional customer experiences.
- Experience with retail management software and POS systems.
Senior Retail Operations Specialist
Posted 4 days ago
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Job Description
Responsibilities:
- Analyze operational data to identify areas for improvement and implement strategic solutions.
- Develop and maintain standard operating procedures (SOPs) for retail operations, ensuring consistency and efficiency.
- Collaborate with cross-functional teams, including merchandising, marketing, and logistics, to ensure seamless execution of retail strategies.
- Manage and monitor inventory levels, forecast demand, and implement strategies to minimize stockouts and overstock situations.
- Oversee the implementation of new retail technologies and systems, ensuring smooth integration and user adoption.
- Provide guidance and support to store teams (where applicable) and remote operational staff.
- Conduct regular performance reviews of operational processes and provide actionable insights to senior management.
- Stay abreast of industry trends and best practices in retail operations and implement relevant innovations.
- Ensure compliance with all relevant health, safety, and environmental regulations.
- Contribute to the development of training materials for new operational staff.
- Proven experience in retail operations management, with a strong emphasis on process optimization and efficiency.
- Excellent analytical and problem-solving skills, with the ability to interpret complex data sets.
- Proficiency in inventory management systems and ERP software.
- Strong understanding of supply chain principles and logistics.
- Exceptional communication, interpersonal, and stakeholder management skills.
- Ability to work independently and manage multiple priorities in a remote setting.
- A bachelor's degree in Business Administration, Supply Chain Management, or a related field is preferred.
- Demonstrated ability to lead projects and drive change initiatives.
- Familiarity with e-commerce operations is a plus.
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Remote Retail Operations Manager
Posted 4 days ago
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Job Description
Key Responsibilities:
- Develop and execute strategic operational plans to drive retail sales and profitability.
- Monitor and analyse key performance indicators (KPIs) to identify areas for improvement.
- Manage budgets and control operational costs across retail channels.
- Implement and maintain high standards for visual merchandising and store presentation.
- Ensure consistent delivery of excellent customer service across all touchpoints.
- Develop and deliver training programs to enhance the skills of retail staff.
- Oversee inventory management and stock control processes to optimize stock levels.
- Collaborate with marketing and e-commerce teams on promotional activities and online sales strategies.
- Utilize retail management software and data analytics tools to inform decision-making.
- Foster a culture of continuous improvement and operational excellence.
Qualifications:
- Bachelor's degree in Business Administration, Retail Management, or a related field.
- Minimum of 5 years of progressive experience in retail management, with a proven track record of success.
- Strong understanding of retail operations, merchandising, and customer service principles.
- Demonstrated experience in analysing sales data and implementing data-driven strategies.
- Excellent leadership, communication, and interpersonal skills, suitable for remote team management.
- Proficiency in retail management systems (e.g., POS, inventory management software) and MS Office Suite.
- Experience with e-commerce operations is a plus.
- Ability to work independently, prioritize tasks, and manage time effectively in a remote setting.
- Strategic thinking and problem-solving capabilities.
- Passion for the retail industry and delivering exceptional customer experiences.
This fully remote role offers a unique opportunity to lead retail operations with flexibility and impact.
Head of Retail Operations
Posted 6 days ago
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Job Description
Key Responsibilities:
- Develop and execute strategic plans for retail operations to drive growth and profitability.
- Oversee day-to-day operations of multiple retail stores, ensuring efficiency and high performance.
- Manage the retail P&L, including budgeting, forecasting, and cost control.
- Set and monitor key performance indicators (KPIs) for stores and individual staff.
- Develop and implement operational policies and procedures to enhance store performance and customer satisfaction.
- Lead, coach, and develop regional managers and store staff, fostering a culture of excellence.
- Drive initiatives to improve customer experience and loyalty programs.
- Analyze sales data and market trends to identify opportunities for improvement and expansion.
- Ensure compliance with health, safety, and security regulations across all stores.
- Collaborate with marketing and merchandising teams to align store activities with brand strategy.
- Conduct regular store visits and performance reviews.
Qualifications:
- Bachelor's degree in Business Administration, Marketing, or a related field.
- Minimum of 10 years of progressive experience in retail management, with at least 5 years in a senior leadership role overseeing multiple locations.
- Proven track record of driving sales growth and operational efficiency in a retail environment.
- Strong understanding of retail KPIs, P&L management, and financial reporting.
- Demonstrated ability to lead, motivate, and develop high-performing teams.
- Excellent analytical, problem-solving, and strategic planning skills.
- Exceptional communication, presentation, and interpersonal skills.
- Proficiency in retail management software and data analysis tools.
- Experience with CRM systems and customer loyalty programs.
- Ability to travel regionally as required for store visits and team meetings.
Senior Retail Operations Manager
Posted 6 days ago
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Job Description
Key Responsibilities:
- Directly manage and mentor a team of store managers, fostering a high-performance culture and driving accountability.
- Develop and implement operational plans to achieve sales targets, increase profitability, and improve key performance indicators (KPIs) such as customer satisfaction, stock turnover, and shrinkage reduction.
- Ensure consistent execution of brand standards, visual merchandising guidelines, and operational procedures across all stores.
- Conduct regular store visits and performance reviews, identifying areas for improvement and providing actionable feedback and support.
- Manage staffing levels, recruitment, training, and development of store personnel to ensure adequate coverage and skill sets.
- Oversee inventory management, stock control, and loss prevention strategies to minimize waste and maximize profitability.
- Analyze sales data, market trends, and competitor activity to identify opportunities for growth and develop strategies to capitalize on them.
- Implement and monitor customer service initiatives to ensure an exceptional shopping experience.
- Collaborate with head office departments (e.g., Marketing, Merchandising) to align store operations with broader business objectives.
- Ensure compliance with all health and safety regulations and company policies within all store environments.
- Proven experience in a senior retail management role, preferably with multi-site responsibility.
- Demonstrated success in driving sales growth and improving operational efficiency within a retail environment.
- Strong leadership and team management skills, with the ability to inspire and motivate others.
- Excellent understanding of retail operations, including inventory management, visual merchandising, and customer service.
- Proficiency in using retail management software and data analysis tools.
- Exceptional communication, interpersonal, and problem-solving skills.
- Ability to travel regularly to store locations within the designated region.
- A passion for retail and a commitment to delivering outstanding customer experiences.