68 Local Retail Chains jobs in Cross Gates
Retail Operations Director
Posted today
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Job Description
Responsibilities:
- Develop and execute strategic operational plans to achieve company goals and objectives for retail performance.
- Oversee the performance of all retail stores, ensuring consistency in brand standards, customer service, and operational efficiency.
- Lead, mentor, and develop a team of Regional Managers and Store Managers, fostering a high-performance culture.
- Drive sales performance and profitability across all retail locations through effective operational strategies.
- Manage the retail operations budget, including P&L responsibility, forecasting, and cost control.
- Implement and monitor adherence to company policies, procedures, and visual merchandising standards.
- Analyze sales data, customer feedback, and market trends to identify opportunities for growth and improvement.
- Oversee inventory management, loss prevention, and stock control initiatives.
- Ensure compliance with all health, safety, and employment regulations across all stores.
- Lead initiatives related to store openings, renovations, and operational changes.
- Collaborate with marketing, merchandising, and e-commerce teams to ensure a seamless omni-channel customer experience.
- Champion innovation and best practices in retail operations.
- Bachelor's degree in Business Administration, Marketing, Retail Management, or a related field; MBA preferred.
- Minimum of 10 years of progressive experience in retail operations management, with at least 5 years in a Director-level role managing multi-site operations.
- Demonstrated success in driving sales growth, profitability, and operational efficiency in a retail environment.
- Strong understanding of retail KPIs, financial management, and P&L responsibility.
- Exceptional leadership, team-building, and coaching skills.
- Excellent communication, negotiation, and presentation abilities.
- Proven ability to develop and implement strategic operational plans.
- Experience with retail technology, including POS systems and inventory management software.
- A customer-centric mindset with a passion for delivering outstanding customer experiences.
- Ability to travel extensively across the UK as required.
Retail Operations Manager
Posted 2 days ago
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Job Description
As a Retail Operations Manager, you will be responsible for the day-to-day management of store operations, including staff management, sales performance, inventory control, visual merchandising, and customer service. You will work closely with store managers and their teams to implement company strategies, achieve sales targets, and maintain high operational standards. Your role will involve coaching and developing store staff, conducting regular store visits, identifying areas for improvement, and implementing best practices across all locations. Ensuring a safe and welcoming environment for both customers and employees will be paramount.
We are looking for an individual with a proven track record in retail management, ideally with experience managing multiple sites. Strong leadership, communication, and interpersonal skills are essential for motivating teams and fostering a positive work environment. You should possess a solid understanding of retail KPIs, sales forecasting, inventory management, and visual merchandising principles. The ability to analyse sales data, identify trends, and develop effective action plans is crucial. A passion for customer service and a commitment to delivering outstanding shopping experiences are key. Experience with retail management software and POS systems is desirable. This role requires flexibility in working hours, including some weekend work as dictated by business needs.
Key Responsibilities:
- Manage and optimise the operational performance of multiple retail stores.
- Lead, coach, and develop store management and retail teams.
- Drive sales performance and achieve targets for all assigned locations.
- Ensure effective inventory management, including stock control and loss prevention.
- Oversee visual merchandising standards to create appealing store environments.
- Maintain high standards of customer service and customer experience.
- Conduct regular store audits and performance reviews.
- Implement and ensure compliance with company policies and procedures.
- Manage store budgets and operational expenses.
- Identify and implement process improvements to enhance efficiency.
- Ensure a safe and secure working environment for all staff and customers.
- Proven experience in retail management, with responsibility for multiple store locations.
- Strong leadership, team-building, and motivational skills.
- Excellent communication, interpersonal, and customer service skills.
- Solid understanding of retail KPIs, sales strategies, and financial management.
- Experience with inventory management and loss prevention techniques.
- Proficiency in retail POS systems and MS Office Suite.
- Ability to analyse data and make informed business decisions.
- Flexibility to work varied hours, including evenings and weekends.
- Must be eligible to work in the UK and reside within commuting distance of Bradford.
Retail Operations Manager
Posted 8 days ago
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Job Description
Retail Operations Manager
Posted 8 days ago
Job Viewed
Job Description
Key Responsibilities:
- Manage the daily operations of multiple retail locations, ensuring efficiency and excellent customer service.
- Lead, train, and motivate store teams to achieve sales targets and uphold company values.
- Develop and implement operational strategies to enhance store performance and customer experience.
- Oversee inventory management, stock control, and merchandising to ensure optimal product availability and presentation.
- Ensure compliance with all health, safety, and security regulations within the retail environment.
- Manage staff scheduling, payroll, and performance reviews.
- Implement and monitor store budgets, controlling costs and maximizing profitability.
- Conduct regular store visits to assess performance, provide feedback, and identify areas for improvement.
- Handle customer inquiries and complaints, resolving issues promptly and professionally.
- Drive initiatives to increase customer loyalty and build strong community relationships.
- Stay updated on retail trends and competitor activities to inform strategic decisions.
Qualifications:
- Proven experience in retail management, with a track record of success in driving sales and operational efficiency.
- Strong leadership and team management skills, with the ability to inspire and develop staff.
- Excellent understanding of retail operations, merchandising, and inventory management.
- Proficiency in POS systems and retail management software.
- Strong financial acumen, with experience in budget management and P&L analysis.
- Exceptional customer service and communication skills.
- Ability to work a flexible schedule, including evenings, weekends, and holidays.
- Demonstrated problem-solving and decision-making abilities.
- Passion for the retail industry and a commitment to delivering exceptional customer experiences.
- Based in or able to commute regularly to Leeds, West Yorkshire, UK .
Retail Operations Manager
Posted 11 days ago
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Job Description
Responsibilities:
- Managing all aspects of store operations, including inventory management, visual merchandising, and staff scheduling.
- Driving sales performance and achieving store revenue targets through effective sales strategies.
- Ensuring exceptional customer service standards are met and exceeded.
- Recruiting, training, motivating, and appraising store staff to foster a positive and productive work environment.
- Implementing and enforcing company policies and procedures, including health and safety regulations.
- Managing store budgets, controlling expenses, and optimizing profitability.
- Analyzing sales data and market trends to identify opportunities for growth and improvement.
- Overseeing stock control, minimizing shrinkage, and ensuring accurate inventory records.
- Maintaining the store's appearance and presentation to the highest standards.
- Liaising with head office departments on merchandising, marketing, and operational matters.
- Resolving customer complaints and staff issues effectively and professionally.
- Proven experience as a Retail Manager or similar leadership role within the retail industry.
- Demonstrable success in achieving sales targets and driving operational efficiency.
- Strong understanding of retail management principles, including inventory control, visual merchandising, and customer service.
- Excellent leadership, team management, and motivational skills.
- Strong communication, interpersonal, and problem-solving abilities.
- Proficiency in POS systems and retail management software.
- Ability to work flexible hours, including evenings, weekends, and holidays as required.
- Passion for delivering outstanding customer experiences.
- Relevant qualifications in retail management or business administration are an advantage.
Retail Operations Manager
Posted 18 days ago
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Job Description
Responsibilities:
- Manage and supervise daily operations across all assigned retail stores.
- Develop and implement strategies to improve store profitability and sales performance.
- Ensure all stores adhere to company standards for visual merchandising, customer service, and operational procedures.
- Recruit, train, and develop store staff, fostering a high-performance culture.
- Manage inventory levels, stock control, and loss prevention strategies.
- Oversee store maintenance, safety, and security protocols.
- Analyze sales data, operational reports, and customer feedback to identify trends and areas for improvement.
- Implement and monitor marketing initiatives to drive foot traffic and customer engagement.
- Manage store budgets and control operational expenses.
- Ensure compliance with all relevant health and safety regulations.
- Build strong relationships with store teams, providing ongoing support and guidance.
- Conduct regular store visits to assess performance and provide coaching.
- Handle escalated customer issues and ensure prompt resolution.
- Proven experience in retail management, with a strong understanding of store operations.
- Minimum of 5 years of experience in a supervisory or managerial role within the retail sector.
- Demonstrated ability to drive sales growth and improve operational efficiency.
- Strong leadership, team-building, and motivational skills.
- Excellent understanding of inventory management and loss prevention techniques.
- Proficiency in retail management software and point-of-sale (POS) systems.
- Strong analytical and problem-solving skills.
- Excellent communication and interpersonal abilities.
- Ability to work flexible hours, including evenings and weekends as required.
- A passion for customer service and creating positive shopping experiences.
- Experience in visual merchandising is a plus.
Retail Operations Manager
Posted 20 days ago
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Job Description
Key Responsibilities:
- Manage and direct the daily operations of retail stores, ensuring adherence to company policies and procedures.
- Drive sales performance across all managed stores, implementing strategies to meet and exceed targets.
- Lead, train, and motivate store teams to deliver outstanding customer service and achieve operational excellence.
- Oversee inventory management, stock control, and visual merchandising to maximise sales and minimise loss.
- Implement and enforce health and safety regulations within all retail environments.
- Analyse sales data, operational reports, and customer feedback to identify areas for improvement.
- Develop and manage store budgets, ensuring cost-effectiveness and profitability.
- Recruit, onboard, and develop high-calibre retail staff.
- Conduct regular store visits and performance evaluations.
- Implement and monitor customer engagement initiatives.
- Ensure seamless execution of promotional campaigns and new product launches.
- Proven experience in a retail management or multi-site retail operations role.
- Demonstrable track record of achieving sales targets and improving operational efficiency.
- Strong leadership and people management skills, with the ability to inspire and motivate teams.
- Excellent understanding of retail operations, merchandising, and customer service principles.
- Proficiency in retail management software and POS systems.
- Strong analytical and problem-solving abilities.
- Excellent communication and interpersonal skills.
- Ability to work effectively under pressure and manage multiple priorities.
- A flexible approach to working hours, including occasional evenings and weekends as required by business needs.
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Retail Operations Manager
Posted 21 days ago
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Job Description
Key Responsibilities:
- Oversee the day-to-day operations of multiple retail stores.
- Drive sales performance and profitability across all designated stores.
- Ensure exceptional customer service standards are consistently met.
- Manage and motivate store managers and their teams to achieve targets.
- Implement and maintain visual merchandising standards.
- Control inventory levels, minimize shrinkage, and manage stock replenishment.
- Develop and manage store operating budgets.
- Ensure compliance with all company policies, procedures, and health & safety regulations.
- Recruit, train, and develop retail staff.
- Analyze sales data and customer feedback to identify areas for improvement.
- Minimum of 5 years of experience in retail management, with at least 2 years in a multi-site or senior store management role.
- Proven ability to drive sales and achieve targets.
- Strong understanding of retail operations, merchandising, and inventory management.
- Excellent leadership, communication, and interpersonal skills.
- Experience in staff training and development.
- Proficiency in retail management software and POS systems.
- Strong analytical and problem-solving skills.
- Ability to work effectively under pressure and manage multiple priorities.
- Passion for customer service and retail excellence.
- Flexibility to work varied hours, including weekends and evenings, as required by the business.
Retail Operations Manager
Posted 24 days ago
Job Viewed
Job Description
Responsibilities:
- Oversee the day-to-day operations of multiple retail stores to ensure smooth and efficient functioning.
- Drive sales performance and achieve financial targets across all assigned locations.
- Implement and maintain high standards of customer service and in-store experience.
- Manage store budgets, including P&L analysis and cost control measures.
- Ensure effective stock management, including inventory control, ordering, and loss prevention.
- Develop and execute visual merchandising strategies to optimize store presentation and product appeal.
- Conduct regular store visits and audits to assess performance, compliance, and operational standards.
- Recruit, train, and develop store management teams and staff.
- Implement company policies and procedures consistently across all locations.
- Identify opportunities for operational improvements and implement best practices.
- Proven experience as a Retail Operations Manager, Multi-Site Store Manager, or similar role.
- Demonstrated success in driving sales, profitability, and customer satisfaction.
- Strong understanding of retail operations, inventory management, and visual merchandising.
- Excellent leadership, team management, and coaching skills.
- Proficiency in retail management software and POS systems.
- Strong financial acumen, including budget management and P&L analysis.
- Excellent communication, interpersonal, and problem-solving abilities.
- Ability to travel regularly to store locations within the region.
- High school diploma or equivalent; Bachelor's degree in Business or related field preferred.
Senior Retail Operations Manager
Posted today
Job Viewed
Job Description
Key Responsibilities:
- Lead, motivate, and develop a team of store managers and their staff to achieve sales targets and operational goals.
- Oversee daily store operations, ensuring compliance with company policies, procedures, and brand standards.
- Develop and implement strategic plans to drive sales growth, improve customer satisfaction, and enhance store profitability.
- Manage operational budgets, including P&L responsibility for the assigned region.
- Conduct regular store visits to assess performance, identify areas for improvement, and provide coaching.
- Ensure effective inventory management, stock control, and visual merchandising standards are maintained.
- Recruit, train, and onboard new team members, fostering a culture of high performance and continuous development.
- Analyse sales data, market trends, and competitor activity to inform decision-making.
- Implement and oversee new store initiatives, promotions, and visual merchandising directives.
- Act as a key liaison between the stores and head office, communicating feedback and ensuring alignment with corporate strategy.
- Drive a culture of exceptional customer service, resolving complex customer issues when escalated.
- Ensure the health, safety, and security of all store employees and customers.
- Significant experience in retail management, with a proven track record in multi-site operations.
- Strong leadership and team-building skills.
- Demonstrated ability to drive sales performance and manage budgets effectively.
- Excellent understanding of retail operations, merchandising, and customer service principles.
- Strong analytical and problem-solving abilities.
- Excellent communication, negotiation, and interpersonal skills.
- Proficiency in retail management software and MS Office Suite.
- Bachelor's degree in Business, Retail Management, or a related field is advantageous.
- Ability to travel regularly within the assigned region and occasionally to head office.
- A passion for the retail industry and a commitment to delivering outstanding results.