Retail Operations Manager

LS1 1AA Leeds, Yorkshire and the Humber £40000 Annually WhatJobs

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full-time
Our client is a leading retail brand seeking a dynamic and results-driven Retail Operations Manager to oversee their store operations in **Leeds, West Yorkshire, UK**. This is a crucial on-site role responsible for ensuring the smooth and efficient running of retail outlets, driving sales performance, and delivering exceptional customer experiences. You will manage a team of store staff, foster a positive work environment, and implement operational strategies to achieve business objectives.

Key responsibilities include managing inventory levels, optimizing store layouts, and ensuring adherence to visual merchandising standards. You will develop and implement sales strategies, monitor key performance indicators (KPIs), and identify opportunities for growth. The role involves recruiting, training, and developing store staff, conducting performance reviews, and ensuring compliance with company policies and procedures. Financial management, including budget control and P&L responsibility for the stores, will be a significant part of your duties. You will also be responsible for maintaining store security, health, and safety standards.

The ideal candidate will have a proven track record in retail management, with at least 5 years of experience in a similar role, preferably within a multi-site environment. Strong leadership, communication, and interpersonal skills are essential for motivating and managing a team. You should possess excellent analytical and problem-solving abilities, with a keen understanding of retail sales techniques and customer service principles. Experience with retail management software and POS systems is required. A degree in Business Administration, Marketing, or a related field is advantageous. You must be passionate about retail, customer-focused, and committed to driving operational excellence. Join our team and lead the success of our stores in **Leeds**.
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Retail Operations Manager

BD1 1AA Bradford, Yorkshire and the Humber £30000 Annually WhatJobs

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full-time
Our client, a well-established and expanding retail chain, is seeking an experienced and dynamic Retail Operations Manager to oversee their store in Bradford, West Yorkshire, UK . This is a hands-on role, critical for ensuring the smooth and efficient day-to-day running of the retail environment. You will be responsible for managing staff, optimising sales performance, maintaining high standards of customer service, inventory management, and ensuring compliance with all company policies and health and safety regulations. The ideal candidate will have a proven background in retail management, strong leadership skills, and a passion for delivering an exceptional customer experience. You will work closely with regional management to implement strategies that drive sales and profitability. This role requires dedication, excellent problem-solving abilities, and a keen understanding of retail operations.

Key Responsibilities:
  • Manage all aspects of store operations, ensuring high levels of efficiency and productivity.
  • Lead, motivate, and develop a team of retail staff, including scheduling and performance management.
  • Drive sales performance by implementing effective sales strategies and promotions.
  • Ensure the highest standards of customer service are consistently delivered.
  • Manage inventory levels, stock control, and visual merchandising to maximise sales potential.
  • Oversee store opening and closing procedures.
  • Ensure compliance with all company policies, procedures, and legal requirements.
  • Maintain a safe, clean, and organized store environment.
  • Handle customer complaints and resolve issues effectively.
  • Monitor sales data and key performance indicators (KPIs), reporting to regional management.
  • Contribute to local marketing initiatives to increase footfall and brand awareness.
Qualifications and Skills:
  • Proven experience in retail management, with a minimum of 3 years in a supervisory or management role.
  • Demonstrable success in driving sales and achieving retail targets.
  • Strong leadership, team-building, and communication skills.
  • Excellent customer service and interpersonal skills.
  • Proficiency in inventory management and visual merchandising techniques.
  • Understanding of retail operations, including POS systems and cash handling.
  • Ability to work flexible hours, including evenings and weekends, as required by the business.
  • Problem-solving and decision-making capabilities.
  • A proactive and results-oriented approach.
  • Familiarity with health and safety regulations in a retail environment.
This is an exciting opportunity for a dedicated retail professional to take on a key management role within our client's expanding business. Join their team in Bradford and contribute to their ongoing success.
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Retail Operations Manager

LS1 1AA Leeds, Yorkshire and the Humber £40000 Annually WhatJobs

Posted 1 day ago

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full-time
Our client is seeking a dynamic and results-oriented Retail Operations Manager to oversee and optimize the performance of their retail stores in and around Leeds, West Yorkshire, UK . This role is critical to ensuring smooth day-to-day operations, driving sales, managing staff, and maintaining high standards of customer service and store presentation. You will be responsible for implementing operational strategies, analysing sales data, managing inventory, and fostering a positive and productive work environment for the retail teams. This is a hands-on role with significant responsibility for store profitability and customer satisfaction.

Key Responsibilities:
  • Manage the operational aspects of multiple retail locations, ensuring efficiency and profitability.
  • Develop and implement strategies to drive sales and achieve targets.
  • Oversee inventory management, stock control, and merchandising standards.
  • Recruit, train, motivate, and manage store staff, ensuring excellent customer service delivery.
  • Monitor operational costs and implement measures for cost control.
  • Ensure compliance with company policies, procedures, and health and safety regulations.
  • Analyse sales reports and operational data to identify trends and areas for improvement.
  • Manage store budgets and financial performance.
  • Implement visual merchandising guidelines to enhance store appeal and product presentation.
  • Act as a liaison between store staff and senior management, communicating company objectives and providing feedback.
This is a field-based role requiring regular travel between store locations within the Leeds, West Yorkshire, UK area. The successful candidate will be a proactive leader with strong interpersonal and problem-solving skills, and a passion for the retail industry. You must be adept at managing diverse teams and creating an engaging customer experience. We offer a supportive management structure and opportunities for career advancement within our expanding retail group. Your leadership will be key to achieving operational excellence and driving commercial success across our store network.

Qualifications:
  • Proven experience in retail management, with a track record of success in operations.
  • Strong understanding of retail sales, merchandising, and inventory management.
  • Excellent leadership, team management, and motivational skills.
  • Strong analytical and problem-solving abilities.
  • Proficiency in retail management software and POS systems.
  • Excellent communication and interpersonal skills.
  • Ability to manage budgets and operational costs effectively.
  • Customer-focused approach with a passion for service excellence.
  • Valid driving licence and willingness to travel regularly.
  • Flexible availability to work shifts, including weekends and evenings as required by the business.
This is an exciting opportunity for a dedicated retail professional to take on a challenging and rewarding management role.

We offer a competitive salary, performance-based bonuses, and opportunities for professional development. We are an equal opportunity employer and value diversity.
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Retail Operations Manager

BD1 1AA Bradford, Yorkshire and the Humber £40000 Annually WhatJobs

Posted 4 days ago

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full-time
Our client is a renowned national retail brand seeking a dynamic and results-oriented Retail Operations Manager to oversee their flagship store in Bradford, West Yorkshire, UK . This crucial role involves managing all aspects of store operations to ensure exceptional customer service, achieve sales targets, and maintain operational efficiency. You will be responsible for leading and motivating a team of store staff, including sales associates and supervisors, fostering a positive and productive work environment. Key responsibilities include inventory management, visual merchandising, sales forecasting, budget management, and ensuring compliance with all company policies and procedures. The successful candidate will have a proven track record in retail management, with strong leadership, communication, and problem-solving skills. You will be adept at analysing sales data, identifying trends, and implementing strategies to drive store performance. We are looking for an individual with a deep understanding of retail operations, a commitment to customer satisfaction, and the ability to create an engaging shopping experience. Your skills in staff training and development will be essential in building a high-performing team. This is a hands-on role requiring a dedicated and enthusiastic individual who is passionate about retail and committed to delivering outstanding results for our customers and the business.
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Senior Retail Operations Manager

BD1 2AA Bradford, Yorkshire and the Humber £45000 Annually WhatJobs

Posted 1 day ago

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full-time
An exciting opportunity has arisen for a highly motivated Senior Retail Operations Manager to join a leading retail brand in Bradford, West Yorkshire, UK . This hybrid role requires a strategic thinker with a proven track record in managing store operations, driving sales performance, and ensuring exceptional customer experiences. You will oversee a portfolio of retail locations, providing leadership and support to store managers and their teams. Key responsibilities include developing and implementing operational strategies to achieve company objectives, managing budgets and P&L for your assigned stores, and ensuring compliance with all company policies and procedures. You will be responsible for inventory management, visual merchandising standards, and loss prevention initiatives. A critical aspect of this role involves talent development, including recruitment, training, and performance management of store staff. You will analyze sales data and market trends to identify opportunities for growth and implement effective sales strategies. The ideal candidate will possess strong leadership, communication, and interpersonal skills, with the ability to motivate and inspire teams. A minimum of 5 years of experience in retail management, with at least 2 years in a senior or multi-site management role, is required. You should have a deep understanding of retail operations, customer service excellence, and operational efficiency. The ability to work effectively in both a remote and in-store environment is essential. If you are a results-oriented leader passionate about retail and customer satisfaction, looking to make a significant impact within a reputable organization, we encourage you to apply. You will be working in a challenging yet rewarding environment, contributing to the success of our retail presence in Bradford, West Yorkshire, UK .
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Senior Retail Operations Manager

BD1 1 Bradford, Yorkshire and the Humber £50000 Annually WhatJobs

Posted 4 days ago

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full-time
Our client, a renowned national retail brand, is seeking a dynamic and experienced Senior Retail Operations Manager to oversee their stores in and around **Bradford, West Yorkshire, UK**. This is a pivotal, in-person role requiring strong leadership, strategic thinking, and a passion for delivering exceptional customer experiences and driving commercial success. You will be responsible for managing multiple store locations, optimizing operational efficiency, and developing high-performing teams.

Responsibilities:
  • Provide strategic direction and leadership to store managers and their teams across a designated portfolio of retail outlets.
  • Drive sales performance and profitability by implementing effective sales strategies, merchandising plans, and promotional activities.
  • Ensure the consistent delivery of outstanding customer service, fostering a customer-centric culture throughout all stores.
  • Oversee all aspects of store operations, including inventory management, visual merchandising, loss prevention, and compliance with company policies and procedures.
  • Recruit, train, develop, and motivate store teams to achieve individual and collective goals.
  • Analyze sales data, market trends, and competitor activity to identify opportunities for growth and improvement.
  • Manage operational budgets, control costs, and optimize resource allocation.
  • Conduct regular store visits to assess performance, provide feedback, and offer support.
  • Implement and champion new initiatives, processes, and technologies to enhance store operations and customer engagement.
  • Ensure stores maintain high standards of presentation, cleanliness, and safety.
Qualifications:
  • Proven track record of success in retail management, with at least 5 years in a multi-site or senior management role.
  • Demonstrated ability to drive sales, profitability, and operational excellence in a fast-paced retail environment.
  • Strong leadership, coaching, and people development skills.
  • Excellent understanding of retail operations, merchandising, inventory management, and customer service principles.
  • Proficiency in retail analytics and performance reporting.
  • Strong financial acumen and experience managing budgets.
  • Exceptional communication, interpersonal, and stakeholder management skills.
  • Ability to travel regularly within the designated region and work flexible hours as required by the business.
  • A passion for the retail industry and a commitment to delivering exceptional customer experiences.
  • Experience with retail management software and POS systems.
This is a challenging and rewarding role for a results-oriented leader looking to make a significant impact in the retail sector.
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Senior Retail Operations Specialist

LS1 1AA Leeds, Yorkshire and the Humber £35000 Annually WhatJobs

Posted 4 days ago

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full-time
Our client is seeking a highly motivated and experienced Senior Retail Operations Specialist to join their dynamic team. This is a fully remote, permanent position, offering the flexibility to work from anywhere in the UK. The ideal candidate will possess a deep understanding of retail processes, supply chain management, and inventory control. You will be instrumental in optimizing operational efficiency, implementing best practices, and driving continuous improvement across all retail touchpoints.

Responsibilities:
  • Analyze operational data to identify areas for improvement and implement strategic solutions.
  • Develop and maintain standard operating procedures (SOPs) for retail operations, ensuring consistency and efficiency.
  • Collaborate with cross-functional teams, including merchandising, marketing, and logistics, to ensure seamless execution of retail strategies.
  • Manage and monitor inventory levels, forecast demand, and implement strategies to minimize stockouts and overstock situations.
  • Oversee the implementation of new retail technologies and systems, ensuring smooth integration and user adoption.
  • Provide guidance and support to store teams (where applicable) and remote operational staff.
  • Conduct regular performance reviews of operational processes and provide actionable insights to senior management.
  • Stay abreast of industry trends and best practices in retail operations and implement relevant innovations.
  • Ensure compliance with all relevant health, safety, and environmental regulations.
  • Contribute to the development of training materials for new operational staff.
Qualifications:
  • Proven experience in retail operations management, with a strong emphasis on process optimization and efficiency.
  • Excellent analytical and problem-solving skills, with the ability to interpret complex data sets.
  • Proficiency in inventory management systems and ERP software.
  • Strong understanding of supply chain principles and logistics.
  • Exceptional communication, interpersonal, and stakeholder management skills.
  • Ability to work independently and manage multiple priorities in a remote setting.
  • A bachelor's degree in Business Administration, Supply Chain Management, or a related field is preferred.
  • Demonstrated ability to lead projects and drive change initiatives.
  • Familiarity with e-commerce operations is a plus.
This role is based in Leeds, West Yorkshire, UK , but is conducted entirely remotely, requiring excellent self-discipline and communication skills. Join our client's forward-thinking team and make a significant impact on their retail success.
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Remote Retail Operations Manager

BD1 1LA Bradford, Yorkshire and the Humber £50000 Annually WhatJobs

Posted 4 days ago

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full-time
Our client is seeking an experienced and dynamic Retail Operations Manager to oversee their operations and strategic initiatives from a fully remote position. This is an exciting opportunity for a results-driven individual to manage and optimize retail performance without the need for a physical office presence. The successful candidate will be responsible for developing and implementing operational strategies, driving sales performance, managing budgets, and ensuring exceptional customer experiences across all retail channels. You will work closely with store teams, e-commerce, marketing, and supply chain departments to achieve business objectives. Key duties include analysing sales data, identifying trends, implementing process improvements, managing inventory effectively, and developing training programs for retail staff. This role requires a strong understanding of retail dynamics, excellent leadership skills, and the ability to motivate and guide teams remotely. Proficiency in retail management software, data analysis tools, and virtual communication platforms is essential. This position offers the flexibility to work from home while contributing significantly to the company's retail success, with a focus on operations relevant to stores based around Bradford, West Yorkshire, UK , but managed remotely.

Key Responsibilities:
  • Develop and execute strategic operational plans to drive retail sales and profitability.
  • Monitor and analyse key performance indicators (KPIs) to identify areas for improvement.
  • Manage budgets and control operational costs across retail channels.
  • Implement and maintain high standards for visual merchandising and store presentation.
  • Ensure consistent delivery of excellent customer service across all touchpoints.
  • Develop and deliver training programs to enhance the skills of retail staff.
  • Oversee inventory management and stock control processes to optimize stock levels.
  • Collaborate with marketing and e-commerce teams on promotional activities and online sales strategies.
  • Utilize retail management software and data analytics tools to inform decision-making.
  • Foster a culture of continuous improvement and operational excellence.

Qualifications:
  • Bachelor's degree in Business Administration, Retail Management, or a related field.
  • Minimum of 5 years of progressive experience in retail management, with a proven track record of success.
  • Strong understanding of retail operations, merchandising, and customer service principles.
  • Demonstrated experience in analysing sales data and implementing data-driven strategies.
  • Excellent leadership, communication, and interpersonal skills, suitable for remote team management.
  • Proficiency in retail management systems (e.g., POS, inventory management software) and MS Office Suite.
  • Experience with e-commerce operations is a plus.
  • Ability to work independently, prioritize tasks, and manage time effectively in a remote setting.
  • Strategic thinking and problem-solving capabilities.
  • Passion for the retail industry and delivering exceptional customer experiences.

This fully remote role offers a unique opportunity to lead retail operations with flexibility and impact.
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Head of Retail Operations

LS1 1UR Leeds, Yorkshire and the Humber £85000 Annually WhatJobs

Posted 6 days ago

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full-time
Our client is seeking a dynamic and results-driven Head of Retail Operations to oversee and optimize their extensive retail network. This is a hybrid role, requiring a blend of remote strategic planning and in-person engagement with stores and teams in the Leeds, West Yorkshire, UK area. You will be responsible for driving operational excellence, enhancing customer experience, and achieving ambitious sales targets across all retail locations. This leadership position demands a strategic thinker with exceptional operational acumen, strong analytical skills, and a proven ability to lead and inspire teams. You will develop and implement innovative strategies to improve store performance, manage P&L for retail operations, and ensure brand consistency and service quality.

Key Responsibilities:
  • Develop and execute strategic plans for retail operations to drive growth and profitability.
  • Oversee day-to-day operations of multiple retail stores, ensuring efficiency and high performance.
  • Manage the retail P&L, including budgeting, forecasting, and cost control.
  • Set and monitor key performance indicators (KPIs) for stores and individual staff.
  • Develop and implement operational policies and procedures to enhance store performance and customer satisfaction.
  • Lead, coach, and develop regional managers and store staff, fostering a culture of excellence.
  • Drive initiatives to improve customer experience and loyalty programs.
  • Analyze sales data and market trends to identify opportunities for improvement and expansion.
  • Ensure compliance with health, safety, and security regulations across all stores.
  • Collaborate with marketing and merchandising teams to align store activities with brand strategy.
  • Conduct regular store visits and performance reviews.
The ideal candidate will have extensive experience in multi-site retail management, with a deep understanding of operational best practices, supply chain, and inventory management. You should possess strong leadership qualities, excellent communication skills, and the ability to influence stakeholders at all levels. This role requires a data-driven approach to decision-making and a passion for delivering exceptional customer service. You will be instrumental in shaping the future of our client's retail presence, driving innovation, and ensuring a consistent and compelling brand experience for customers across the region.

Qualifications:
  • Bachelor's degree in Business Administration, Marketing, or a related field.
  • Minimum of 10 years of progressive experience in retail management, with at least 5 years in a senior leadership role overseeing multiple locations.
  • Proven track record of driving sales growth and operational efficiency in a retail environment.
  • Strong understanding of retail KPIs, P&L management, and financial reporting.
  • Demonstrated ability to lead, motivate, and develop high-performing teams.
  • Excellent analytical, problem-solving, and strategic planning skills.
  • Exceptional communication, presentation, and interpersonal skills.
  • Proficiency in retail management software and data analysis tools.
  • Experience with CRM systems and customer loyalty programs.
  • Ability to travel regionally as required for store visits and team meetings.
This hybrid role requires availability to work both remotely and from our client's retail locations and offices in Leeds, West Yorkshire, UK .
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Senior Retail Operations Manager

BD1 1AB Bradford, Yorkshire and the Humber £45000 Annually WhatJobs

Posted 6 days ago

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full-time
Our client is seeking an experienced and highly motivated Senior Retail Operations Manager to oversee multiple store locations in **Bradford, West Yorkshire, UK**. This is a field-based role, requiring significant presence within the stores to drive performance and operational excellence. You will be instrumental in developing and executing strategic initiatives to enhance customer experience, boost sales, and optimize operational efficiency across all assigned branches. The ideal candidate will possess a proven track record in retail management, strong leadership capabilities, and a deep understanding of retail best practices.

Key Responsibilities:
  • Directly manage and mentor a team of store managers, fostering a high-performance culture and driving accountability.
  • Develop and implement operational plans to achieve sales targets, increase profitability, and improve key performance indicators (KPIs) such as customer satisfaction, stock turnover, and shrinkage reduction.
  • Ensure consistent execution of brand standards, visual merchandising guidelines, and operational procedures across all stores.
  • Conduct regular store visits and performance reviews, identifying areas for improvement and providing actionable feedback and support.
  • Manage staffing levels, recruitment, training, and development of store personnel to ensure adequate coverage and skill sets.
  • Oversee inventory management, stock control, and loss prevention strategies to minimize waste and maximize profitability.
  • Analyze sales data, market trends, and competitor activity to identify opportunities for growth and develop strategies to capitalize on them.
  • Implement and monitor customer service initiatives to ensure an exceptional shopping experience.
  • Collaborate with head office departments (e.g., Marketing, Merchandising) to align store operations with broader business objectives.
  • Ensure compliance with all health and safety regulations and company policies within all store environments.
Qualifications:
  • Proven experience in a senior retail management role, preferably with multi-site responsibility.
  • Demonstrated success in driving sales growth and improving operational efficiency within a retail environment.
  • Strong leadership and team management skills, with the ability to inspire and motivate others.
  • Excellent understanding of retail operations, including inventory management, visual merchandising, and customer service.
  • Proficiency in using retail management software and data analysis tools.
  • Exceptional communication, interpersonal, and problem-solving skills.
  • Ability to travel regularly to store locations within the designated region.
  • A passion for retail and a commitment to delivering outstanding customer experiences.
This is a challenging yet rewarding role for a results-oriented professional looking to make a significant impact in the retail sector.
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