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Showing 53 Local Retail Chains jobs in Marlow

Retail Operations Director

RG1 2BN Reading, South East £75000 Annually WhatJobs Direct

Posted 4 days ago

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Job Description

full-time
Our client, a leading and dynamic fashion retailer renowned for its innovative store concepts and customer-centric approach, is seeking a highly experienced and strategic Retail Operations Director to lead their operations in Reading, Berkshire, UK . This pivotal role demands a visionary leader with a proven ability to drive operational excellence, enhance store performance, and contribute significantly to the company's growth and profitability. You will be responsible for overseeing all aspects of store operations, including staff management, inventory control, visual merchandising, and customer experience, ensuring consistency and high standards across all locations.

Key Responsibilities:
  • Develop and implement strategic operational plans to achieve business objectives and drive profitability.
  • Oversee the day-to-day operations of all retail stores, ensuring efficient and effective service delivery.
  • Lead, motivate, and develop a high-performing team of regional and store managers.
  • Establish and enforce operational policies, procedures, and standards to ensure consistency and compliance.
  • Manage inventory levels, optimise stock turnover, and minimise shrinkage through effective control measures.
  • Drive visual merchandising standards to create appealing and engaging store environments.
  • Monitor key performance indicators (KPIs) such as sales, footfall, conversion rates, and customer satisfaction, implementing strategies for improvement.
  • Manage store budgets, control operational expenses, and ensure profitability targets are met.
  • Champion a culture of excellent customer service, ensuring a positive shopping experience for all customers.
  • Collaborate with merchandising, marketing, and HR departments to align store operations with broader company strategies.
  • Identify and implement operational innovations and best practices to enhance efficiency and competitiveness.
Qualifications:
  • A Bachelor's degree in Business Administration, Retail Management, or a related field. An MBA is a plus.
  • Minimum of 10 years of progressive experience in retail management, with at least 5 years in a senior operational leadership role (e.g., Director, Head of Operations).
  • Proven track record of successfully managing large-scale retail operations and driving significant improvements in sales and profitability.
  • Deep understanding of retail KPIs, financial management, and operational efficiency.
  • Strong leadership, team-building, and people management skills.
  • Excellent strategic thinking, problem-solving, and decision-making abilities.
  • Exceptional communication, negotiation, and interpersonal skills.
  • Experience with retail technology, POS systems, and inventory management software.
  • Passion for the retail industry and a commitment to delivering outstanding customer experiences.
  • Ability to travel frequently within the region and occasionally nationally as required.
This is a challenging and rewarding opportunity for a seasoned retail leader to make a substantial impact on a prominent brand in Reading, Berkshire, UK .
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Retail Operations Manager

OX1 2HB Oxford, South East £45000 Annually WhatJobs Direct

Posted 2 days ago

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Job Description

full-time
Our client, a well-established and growing retail brand, is seeking an experienced Retail Operations Manager to join their dynamic team. This position offers a hybrid working model, allowing for a balance of in-office strategic planning and on-site store engagement. You will be responsible for overseeing the operational efficiency and performance of multiple retail locations, ensuring exceptional customer experiences and driving sales growth. The ideal candidate will possess strong leadership skills, a deep understanding of retail best practices, and a proven ability to manage teams and operations effectively across diverse store environments.

Key Responsibilities:
  • Oversee the daily operations of assigned retail stores, ensuring high standards of customer service, visual merchandising, and stock management.
  • Develop and implement operational strategies to drive sales performance and profitability across all stores.
  • Manage store budgets, labour costs, and inventory levels to achieve financial targets.
  • Recruit, train, mentor, and develop store managers and their teams.
  • Ensure consistent implementation of company policies, procedures, and operational standards.
  • Conduct regular store visits to assess performance, provide feedback, and identify areas for improvement.
  • Collaborate with marketing and merchandising teams to execute promotional campaigns and product launches.
  • Monitor key performance indicators (KPIs) such as sales, customer satisfaction, and operational efficiency.
  • Identify and implement process improvements to enhance store operations and customer experience.
  • Maintain a strong focus on health and safety regulations within all retail locations.

Qualifications:
  • Bachelor's degree in Business Administration, Marketing, or a related field; or equivalent practical experience.
  • Minimum of 5 years of experience in retail management, with at least 2 years in an operations management or multi-site management role.
  • Proven track record of driving sales performance and achieving operational excellence in a retail environment.
  • Strong understanding of retail operations, merchandising, inventory control, and customer service principles.
  • Excellent leadership, communication, and interpersonal skills.
  • Ability to analyse sales data and operational reports to make informed business decisions.
  • Proficiency in retail management software and point-of-sale (POS) systems.
  • Demonstrated ability to manage and develop teams effectively.
  • Strong organisational and problem-solving skills.
  • Flexibility to travel between store locations and willingness to work a hybrid schedule.

This hybrid role is based at our client's operations centre near **Oxford, Oxfordshire, UK**, and involves regular travel to stores. If you are a results-oriented retail leader looking to contribute to a thriving business, we encourage you to apply.
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Retail Operations Manager

OX1 1PT Oxford, South East £45000 Annually WhatJobs Direct

Posted 2 days ago

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Job Description

full-time
Our client , a renowned name in the retail sector, is seeking a highly motivated and experienced Retail Operations Manager to oversee their flagship store in Oxford, Oxfordshire, UK . This role requires a hands-on approach and a strong understanding of retail operations to ensure exceptional customer experiences and drive sales performance. You will be responsible for managing all day-to-day operations, including staff management, inventory control, visual merchandising, and customer service excellence. Your key duties will involve leading and motivating a retail team, setting performance targets, and ensuring adherence to company policies and procedures. You will also be responsible for budget management, P&L analysis, and implementing strategies to optimise store profitability. The ideal candidate will possess significant experience in retail management, with a proven ability to drive sales growth and manage operational efficiency. Excellent leadership, communication, and problem-solving skills are essential. You should be adept at fostering a positive and engaging work environment for your team. A deep understanding of customer service principles and a passion for delivering outstanding shopping experiences are paramount. This role offers a fantastic opportunity to make a significant impact on a prominent retail brand within a historic city. You will be expected to bring innovative ideas to the table and lead your team to achieve outstanding results, contributing to the overall success of the retail landscape in Oxford .
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Retail Operations Manager

OX1 3AZ Oxford, South East £50000 Annually WhatJobs Direct

Posted 2 days ago

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Job Description

full-time
Our client is searching for a dynamic and experienced Retail Operations Manager to oversee their operations from a remote position. This is a unique opportunity to drive excellence in retail performance, managing all aspects of store operations, staff management, and customer experience. You will be responsible for developing and implementing strategic plans to achieve sales targets, optimise profitability, and enhance brand presence. This fully remote role requires a leader with exceptional organisational and problem-solving skills, capable of managing diverse teams and driving operational efficiency. Your duties will include setting operational standards, ensuring compliance with health and safety regulations, and implementing effective inventory management systems. You will also be involved in performance analysis, identifying areas for improvement, and executing strategies to boost sales and customer satisfaction. The ideal candidate will possess a deep understanding of retail best practices, merchandising, and customer service principles. Proven experience in managing multiple retail locations or a large-scale retail environment is essential. Excellent leadership, communication, and motivational skills are required to guide and inspire your teams. We are seeking an individual who can work autonomously, take initiative, and deliver consistent results in a remote setting, impacting retail strategies for stores in and around Oxford, Oxfordshire, UK and beyond.
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Senior Retail Operations Manager

OX1 1AA Oxford, South East £45000 Annually WhatJobs Direct

Posted today

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Job Description

full-time
Our client is seeking a highly experienced and dynamic Senior Retail Operations Manager to oversee their flagship store operations in Oxford, Oxfordshire, UK . This is a critical, on-site role focused on driving exceptional customer experiences and maximising store profitability. You will be responsible for leading and motivating a large team of retail staff, ensuring the efficient day-to-day running of the store, and implementing strategies to achieve sales targets and operational excellence. Key responsibilities include managing inventory, visual merchandising, customer service standards, and staff training and development. You will work closely with head office on sales forecasts, marketing initiatives, and budget management. A strong understanding of retail KPIs, operational efficiency, and loss prevention techniques is essential. The ability to analyse sales data, identify opportunities for improvement, and implement effective solutions is paramount. You will foster a positive and productive work environment, promoting teamwork and a customer-centric culture. Proven experience in a senior retail management role, preferably within a fast-paced, high-volume environment, is required. Excellent leadership, communication, and problem-solving skills are essential. If you are a results-driven retail professional passionate about delivering outstanding store performance and leading a successful team, this is an exciting opportunity for you.
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Senior Retail Operations Manager

OX1 3AX Oxford, South East £50000 Annually WhatJobs Direct

Posted today

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Job Description

full-time
Our client, a leading and innovative retail brand, is seeking an experienced Senior Retail Operations Manager to oversee and optimize store performance across a key region, including operations in **Oxford, Oxfordshire, UK**. This hybrid role requires a blend of strategic leadership and hands-on operational management, with regular travel to stores as well as time spent working remotely or from a designated regional office. You will be responsible for driving sales, ensuring operational efficiency, maintaining high standards of customer service, and leading teams to achieve business objectives. The ideal candidate will have a proven track record in multi-site retail management, with a deep understanding of retail operations, P&L management, inventory control, and visual merchandising. You will possess strong leadership skills, with the ability to motivate, develop, and inspire store managers and their teams. Your responsibilities will include setting performance targets, analyzing sales data, implementing best practices, managing budgets, ensuring compliance with health and safety regulations, and driving initiatives to enhance the customer experience. We are looking for a proactive, results-oriented individual who can identify opportunities for growth and implement effective solutions. Exceptional communication, problem-solving, and stakeholder management skills are essential. This is a fantastic opportunity to make a significant impact within a growing retail organization, shaping the operational success of multiple store locations and contributing to the brand's strategic direction.

Key Responsibilities:
  • Drive sales performance and profitability across all assigned retail locations.
  • Ensure consistent execution of operational standards, including visual merchandising, stock management, and customer service protocols.
  • Develop and implement strategic plans to achieve regional sales and profit targets.
  • Manage store operational budgets and P&L statements, identifying cost-saving opportunities.
  • Recruit, train, develop, and motivate store managers and their teams.
  • Conduct regular store visits to assess performance, provide feedback, and offer support.
  • Analyze sales data, market trends, and competitor activity to identify opportunities and challenges.
  • Ensure compliance with all company policies, procedures, and relevant legislation (e.g., health and safety).
  • Champion a customer-centric culture, driving initiatives to enhance the overall shopping experience.
  • Collaborate with head office departments (e.g., Merchandising, Marketing, HR) to support business objectives.
Qualifications and Experience:
  • Extensive experience in multi-site retail management, including store management and regional oversight.
  • Proven track record of driving sales growth and achieving operational excellence.
  • Strong understanding of retail financial management, including P&L and budget control.
  • Excellent leadership, team development, and coaching skills.
  • Exceptional communication, negotiation, and problem-solving abilities.
  • Ability to travel regularly to store locations and work effectively in a hybrid remote/office environment.
  • Proficiency in retail management software and reporting tools.
  • A passion for retail and delivering outstanding customer experiences.
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Senior Retail Operations Manager

RG1 2SE Reading, South East £55000 Annually WhatJobs Direct

Posted today

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Job Description

full-time
Our client, a prominent and expanding retail group, is seeking a highly experienced Senior Retail Operations Manager to oversee and optimize operations across multiple stores in and around **Reading, Berkshire, UK**. This role is pivotal in ensuring the smooth, efficient, and profitable functioning of our retail outlets. You will be responsible for implementing operational strategies, driving performance improvements, managing budgets, and upholding brand standards across all assigned locations. The ideal candidate possesses a strong understanding of retail dynamics, exceptional leadership capabilities, and a proven ability to manage complex operational challenges.

The successful applicant will have a Bachelor's degree in Business Administration, Retail Management, or a related field, with at least 7 years of experience in retail management, with a significant portion in an operational leadership capacity. Demonstrable success in improving store profitability, enhancing customer experience, and optimizing operational efficiency is essential. You should have strong experience in inventory management, staff training and development, visual merchandising, and loss prevention. Excellent communication, interpersonal, and problem-solving skills are required, along with the ability to motivate and lead teams effectively. Proficiency in retail management software and reporting tools is expected. This role requires a hands-on approach, a keen eye for detail, and a commitment to delivering outstanding retail experiences. A flexible approach to working hours, including occasional evenings and weekends, may be necessary.

Key responsibilities will include:
  • Developing and executing operational plans to achieve sales and profit targets.
  • Managing and optimizing store inventory levels and stock control procedures.
  • Ensuring compliance with health, safety, and security regulations.
  • Recruiting, training, and developing store management and staff.
  • Implementing and monitoring operational processes to enhance efficiency and customer service.
  • Analyzing sales data and operational metrics to identify trends and areas for improvement.
  • Managing operational budgets and controlling expenses.
  • Maintaining high standards of store presentation and visual merchandising.
  • Liaising with head office departments, including marketing, HR, and supply chain.
  • Driving initiatives to improve customer satisfaction and loyalty.
This is a fantastic opportunity for a driven retail leader to take on a challenging and rewarding role within a successful and growing organization. If you are passionate about retail operations and have a track record of success, we encourage you to apply.
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Senior Retail Operations Manager

RG1 2 Reading, South East £48000 Annually WhatJobs Direct

Posted 1 day ago

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Job Description

full-time
Our client is a dynamic and rapidly growing retail business seeking a highly motivated Senior Retail Operations Manager to oversee and optimize their store operations in Reading, Berkshire, UK . This role demands a strategic and hands-on leader with a passion for delivering exceptional customer experiences and driving operational efficiency. You will be responsible for managing multiple store locations, ensuring high standards of visual merchandising, inventory management, staff training, and sales performance. The ideal candidate will have a strong understanding of retail best practices, excellent leadership and people management skills, and a proven ability to analyse sales data and implement effective strategies. You will work closely with store managers to foster a positive working environment, motivate teams, and achieve challenging sales targets. Key responsibilities include developing and implementing operational plans, managing budgets, ensuring compliance with health and safety regulations, and contributing to the overall strategic direction of the retail division. This is an excellent opportunity for an experienced retail professional looking to take on greater responsibility.
Key Responsibilities:
  • Oversee the day-to-day operations of multiple retail stores.
  • Develop and implement strategies to improve sales performance and profitability.
  • Ensure high standards of customer service and in-store experience.
  • Manage inventory levels, stock control, and loss prevention initiatives.
  • Recruit, train, and develop store management and staff.
  • Conduct regular store visits and performance evaluations.
  • Ensure compliance with all company policies, procedures, and health and safety regulations.
  • Manage operational budgets and control costs effectively.
  • Implement visual merchandising standards and promotional activities.
  • Analyse sales reports and identify areas for improvement.
Essential Qualifications:
  • Proven experience in a senior retail management role, overseeing multiple locations.
  • Demonstrated success in driving sales growth and operational efficiency.
  • Strong understanding of retail operations, merchandising, and inventory management.
  • Excellent leadership, team-building, and communication skills.
  • Ability to analyse data and make informed business decisions.
  • Proficiency in retail management software and POS systems.
  • Strong commercial acumen and financial literacy.
  • Bachelor's degree in Business Administration, Retail Management, or a related field is advantageous.
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Senior Retail Operations Manager

OX1 2JG Oxford, South East £40000 Annually WhatJobs Direct

Posted 2 days ago

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Job Description

full-time
Our client, a prominent retail brand with a significant presence in Oxford, Oxfordshire, UK , is seeking an experienced and driven Senior Retail Operations Manager. This pivotal role will oversee the operational efficiency and profitability of multiple store locations, ensuring a seamless customer experience and adherence to company standards. The successful candidate will be adept at managing teams, optimizing inventory, implementing strategic initiatives, and driving sales performance. This role offers a hybrid working model, blending essential in-store leadership with strategic planning and administrative tasks conducted remotely.

Key Responsibilities:
  • Develop and implement operational strategies to enhance store performance and customer satisfaction across all assigned locations.
  • Manage and motivate store teams, providing leadership, training, and performance feedback to foster a high-achieving environment.
  • Oversee inventory management, stock control, and visual merchandising to maximize sales potential and minimize losses.
  • Ensure all stores operate in compliance with company policies, procedures, and health and safety regulations.
  • Analyze sales data, market trends, and competitor activities to identify opportunities for growth and improvement.
  • Collaborate with marketing and merchandising teams to execute promotional campaigns and product launches effectively.
  • Manage operational budgets, control costs, and drive profitability for each store.
  • Implement initiatives to improve the customer journey and enhance brand loyalty.
  • Conduct regular store visits to assess performance, provide support, and ensure consistent brand representation.
  • Report on operational performance to senior management, providing insights and actionable recommendations.

Qualifications and Skills:
  • Proven experience in a senior retail management or operations role, ideally with multi-site responsibility.
  • Demonstrated ability to lead, inspire, and develop retail teams.
  • Strong understanding of retail operations, including inventory management, visual merchandising, and loss prevention.
  • Excellent analytical and problem-solving skills, with the ability to interpret sales data and financial reports.
  • Proficiency in retail management software and MS Office Suite.
  • Exceptional communication, interpersonal, and negotiation skills.
  • Strategic thinker with a results-oriented approach.
  • Ability to balance on-site leadership with remote strategic planning and reporting.
  • A passion for delivering outstanding customer service and creating positive shopping experiences.
  • Flexibility to travel to store locations as required.

This is a challenging and rewarding role for a seasoned retail professional looking to make a significant impact. Join our client and lead the future of their retail operations.
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Senior Retail Operations Manager

OX1 2BL Oxford, South East £45000 annum + bon WhatJobs Direct

Posted 3 days ago

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Job Description

full-time
Our client, a prestigious retail brand, is seeking a highly motivated and experienced Senior Retail Operations Manager to oversee their flagship store in **Oxford, Oxfordshire**. This crucial role will be responsible for driving operational excellence, maximizing sales performance, and ensuring an exceptional customer experience across all facets of the store. You will lead and inspire a team of retail professionals, fostering a high-performance culture focused on customer service, sales generation, and efficient store management. Key responsibilities include developing and implementing strategic sales plans, managing inventory and stock control, and ensuring compliance with all company policies and procedures.

The ideal candidate will have a proven track record of success in retail management, with a strong understanding of retail KPIs, visual merchandising, and loss prevention strategies. Excellent leadership, communication, and interpersonal skills are essential for motivating staff, resolving customer issues, and building strong relationships with the wider retail network. You will be responsible for optimizing store layouts, managing staff rotas, and ensuring the store environment is consistently presented to the highest standards. This role demands a proactive approach to identifying market trends, competitor activities, and opportunities for sales growth. If you are a dynamic and results-oriented retail leader passionate about delivering outstanding customer service and driving business success, we invite you to apply for this challenging and rewarding opportunity.

Responsibilities:
  • Oversee daily store operations to ensure efficiency and high performance.
  • Drive sales performance and achieve store targets and KPIs.
  • Lead, mentor, and develop the retail team.
  • Manage inventory, stock control, and visual merchandising standards.
  • Ensure exceptional customer service and a positive shopping experience.
  • Implement and enforce company policies and procedures.
  • Monitor and manage store budgets and expenditures.
  • Ensure adherence to health and safety regulations and loss prevention strategies.
  • Analyze sales data and identify opportunities for growth.
Required Qualifications:
  • Bachelor's degree in Business Administration, Marketing, or a related field, or equivalent experience.
  • Minimum of 5 years of progressive experience in retail management.
  • Proven success in driving sales and managing store operations.
  • Strong leadership, team management, and communication skills.
  • Excellent understanding of retail KPIs, merchandising, and inventory management.
  • Proficiency in retail management software and POS systems.
  • Ability to analyze data and make informed business decisions.
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