Retail Operations Manager

L1 8JQ Liverpool, North West £45000 Annually WhatJobs

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full-time
Our client is looking for a dynamic and customer-focused Retail Operations Manager to oversee their retail presence. This role will involve a hybrid working model, combining remote flexibility with essential on-site engagement. You will be responsible for ensuring the smooth and efficient operation of retail stores, driving sales performance, and delivering an exceptional customer experience. Your key duties will include managing store staff, optimizing inventory levels, implementing merchandising strategies, and maintaining high standards of visual presentation and store upkeep. This position requires strong leadership, excellent communication skills, and a passion for the retail industry.

Key Responsibilities:
  • Oversee the day-to-day operations of multiple retail locations, ensuring adherence to company policies and procedures.
  • Drive sales performance by implementing effective sales strategies, monitoring KPIs, and providing coaching to store teams.
  • Manage and develop retail staff, including recruitment, training, scheduling, and performance management.
  • Ensure exceptional customer service standards are consistently met and exceeded.
  • Implement and maintain visual merchandising standards to create an appealing store environment.
  • Manage inventory levels, stock control, and order fulfillment to optimize stock availability and minimize shrinkage.
  • Conduct regular store visits to assess performance, identify areas for improvement, and provide on-site support.
  • Manage operational budgets and control costs to achieve profitability targets.
  • Ensure the safety and security of staff and customers, and maintain compliance with health and safety regulations.
  • Collaborate with the marketing team to implement in-store promotions and events.

Qualifications:
  • Proven experience in retail management, with a strong understanding of store operations.
  • Demonstrated success in driving sales growth and improving customer satisfaction.
  • Excellent leadership, team management, and communication skills.
  • Strong organizational and problem-solving abilities.
  • Proficiency in retail management software and POS systems.
  • Ability to work effectively in both remote and on-site environments.
  • Passion for customer service and a keen eye for visual merchandising.
This hybrid role requires a leader who can connect with teams both virtually and in person, contributing to the success of our client's retail operations in **Liverpool, Merseyside, UK**.
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Senior Retail Operations Manager

L1 8JQ Liverpool, North West £45000 Annually WhatJobs

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full-time
Our client, a prominent player in the UK retail sector, is seeking a highly motivated and experienced Senior Retail Operations Manager to oversee and enhance store performance in the **Liverpool, Merseyside** area. This dynamic role requires a strategic thinker with a proven track record in retail management, focusing on driving sales, optimizing operational efficiency, and ensuring exceptional customer experiences. You will be responsible for managing a team of store managers, setting performance targets, and implementing best practices across multiple retail locations. Key responsibilities include developing and executing strategic plans to increase profitability, managing inventory levels effectively, and ensuring compliance with all health and safety regulations. The ideal candidate will possess strong leadership qualities, excellent communication and interpersonal skills, and the ability to analyze sales data to identify trends and opportunities for improvement. You will also be involved in recruitment, training, and development of staff, fostering a positive and productive work environment. A deep understanding of visual merchandising, customer relationship management, and loss prevention strategies is essential. This is a fantastic opportunity to join a forward-thinking company and make a significant impact on its retail operations. Your expertise in budget management and cost control will be crucial in achieving business objectives. We are looking for someone who is passionate about retail and committed to delivering outstanding results. Experience in a multi-site retail management role is a prerequisite. This hybrid role offers a blend of in-office presence and remote work flexibility, allowing for effective management of operations across the region.

Key Responsibilities:
  • Develop and implement operational strategies to achieve sales and profit targets.
  • Manage and mentor store teams, fostering a high-performance culture.
  • Oversee inventory management, ensuring optimal stock levels and minimizing shrinkage.
  • Implement and maintain exceptional customer service standards.
  • Analyze sales data and market trends to identify growth opportunities.
  • Ensure compliance with all company policies and health and safety regulations.
  • Manage store budgets and control operational costs.
  • Collaborate with marketing and merchandising teams to drive promotional activities.
Qualifications:
  • Proven experience in a senior retail management role.
  • Strong leadership, communication, and problem-solving skills.
  • Excellent understanding of retail operations, P&L, and KPIs.
  • Ability to work effectively in a hybrid environment.
  • Relevant degree in Business Management or a related field is preferred.
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Senior Retail Operations Manager

L1 1AA Liverpool, North West £50000 Annually WhatJobs

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full-time
Our client, a prominent retail group, is seeking an experienced and highly motivated Senior Retail Operations Manager to oversee their store operations in **Liverpool**. This role requires strong leadership skills and a comprehensive understanding of retail management best practices. You will be responsible for ensuring the smooth and efficient day-to-day running of multiple retail locations, driving sales performance, and enhancing the customer experience. Your duties will include managing store staff, implementing operational policies and procedures, monitoring inventory levels, and ensuring visual merchandising standards are met. The ideal candidate will have a proven track record in multi-site retail management, with exceptional leadership, communication, and problem-solving abilities. You should be adept at financial management, including budgeting and P&L responsibility, and have a keen understanding of sales drivers and customer service excellence. This is a fantastic opportunity to join a reputable company and play a key role in its continued success. You will be expected to foster a positive team environment, provide training and development opportunities for store staff, and implement strategies to improve operational efficiency and profitability. A proactive approach to identifying and addressing operational challenges is essential. You will also be responsible for ensuring compliance with health and safety regulations and company policies. The ability to analyze sales data, identify trends, and implement effective action plans is crucial. This role demands a results-oriented individual with a passion for retail and a commitment to delivering outstanding customer service.
Responsibilities:
  • Oversee daily operations of multiple retail stores.
  • Drive sales performance and achieve revenue targets.
  • Manage and develop store teams, including hiring, training, and performance management.
  • Ensure exceptional customer service and experience standards.
  • Manage inventory levels and stock control processes.
  • Implement and enforce operational policies and procedures.
  • Monitor store budgets and P&L statements.
  • Ensure compliance with health, safety, and security regulations.
  • Maintain visual merchandising standards.
  • Analyze sales data and implement corrective actions.
Qualifications:
  • Proven experience in multi-site retail management.
  • Strong leadership, communication, and interpersonal skills.
  • Demonstrated success in driving sales and operational efficiency.
  • Excellent financial acumen and P&L management experience.
  • In-depth knowledge of retail operations and customer service principles.
  • Ability to manage and motivate teams effectively.
  • Proficiency in retail management software.
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Senior Retail Operations Manager

L1 8JQ Liverpool, North West £50000 Annually WhatJobs

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Job Description

full-time
Our client , a dynamic and expanding retail group, is seeking an experienced Senior Retail Operations Manager to oversee and enhance store operations across their network. Based in Liverpool, Merseyside , this role requires a hands-on leader with exceptional operational expertise and a deep understanding of the retail landscape. You will be responsible for ensuring consistent execution of operational standards, driving efficiency, optimising store performance, and delivering an outstanding customer experience. Your responsibilities will include managing store teams, implementing new operational initiatives, ensuring compliance with company policies, and driving profitability. This is a key leadership position with significant impact on the company's success.

Key Responsibilities:
  • Manage and optimise daily operations across multiple retail stores to ensure efficiency and profitability.
  • Develop and implement operational procedures and best practices to enhance customer service and in-store experience.
  • Lead, train, and motivate store management teams to achieve sales targets and operational excellence.
  • Monitor store performance metrics, identify areas for improvement, and implement corrective actions.
  • Ensure compliance with all health, safety, and company policies and procedures.
  • Manage inventory levels, stock control, and loss prevention strategies.
  • Plan and execute store openings, remodels, and visual merchandising initiatives.
  • Work closely with merchandising, marketing, and HR departments to support strategic goals.
  • Analyse sales data and customer feedback to identify trends and opportunities.
  • Provide leadership and support to store staff, fostering a positive and productive work environment.

Qualifications:
  • Proven experience (minimum 6 years) in retail management, with a strong focus on operations.
  • Demonstrated success in leading teams and driving operational improvements in a multi-store environment.
  • In-depth knowledge of retail operations, including inventory management, visual merchandising, and customer service standards.
  • Strong understanding of P&L statements and key retail KPIs.
  • Excellent leadership, communication, and interpersonal skills.
  • Ability to analyse data and make informed decisions.
  • Proficiency in retail management software and MS Office Suite.
  • Adaptable and able to thrive in a fast-paced retail environment.
  • Strong problem-solving and decision-making abilities.
  • Must be willing to travel to various store locations as required.
This role is essential for maintaining the high standards and operational effectiveness of our client's retail outlets in and around the Liverpool area. If you are a results-oriented retail leader with a passion for operational excellence, we encourage you to apply.
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Senior Retail Operations Manager

L1 8JQ Liverpool, North West £55000 Annually WhatJobs

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full-time
A leading national retailer is seeking a highly experienced and dynamic Senior Retail Operations Manager to oversee and optimize operations across its stores in the **Liverpool, Merseyside, UK**, region. This critical role is responsible for ensuring exceptional customer service, driving sales performance, and maintaining high operational standards. You will manage a portfolio of retail locations, providing leadership, guidance, and support to store managers and their teams. Key responsibilities include developing and implementing store strategies to meet sales targets, controlling operational costs, managing inventory, and ensuring compliance with company policies and procedures. You will focus on enhancing the in-store customer experience, implementing visual merchandising standards, and driving employee engagement and development. The ideal candidate will have a proven track record in retail management, with extensive experience in multi-site operations. Strong leadership, communication, and analytical skills are essential, along with a deep understanding of retail best practices, including P&L management, inventory control, and staff development. You should be adept at problem-solving, decision-making, and implementing strategic initiatives to drive business growth. If you are a motivated retail leader looking to make a significant impact and advance your career within a reputable organization, this role offers an excellent opportunity.
Key Responsibilities:
  • Oversee multi-site retail operations
  • Drive sales performance and achieve targets
  • Ensure exceptional customer service standards
  • Manage operational costs and inventory
  • Implement visual merchandising and store standards
  • Lead, motivate, and develop store management teams
  • Ensure compliance with company policies
  • Analyze performance data and implement improvements

Qualifications:
  • Proven experience in multi-site retail operations management
  • Strong leadership and people management skills
  • Excellent understanding of retail sales, operations, and customer service
  • Experience with P&L management and budget control
  • Proficiency in inventory management and visual merchandising
  • Strong analytical and problem-solving abilities
  • Excellent communication and interpersonal skills
  • Commitment to driving business results
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Senior Retail Operations Manager

L1 8JQ Liverpool, North West £50000 Annually WhatJobs

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Job Description

full-time
Our client is seeking a dynamic and experienced Senior Retail Operations Manager to join their vibrant retail team, overseeing multiple store locations in and around **Liverpool, Merseyside, UK**. This crucial role focuses on driving operational excellence, enhancing customer experience, and maximizing profitability across the retail network. The ideal candidate will have a strong background in retail management, a proven ability to lead and motivate store teams, and a deep understanding of retail operations and sales strategies. You will be responsible for setting performance targets, ensuring brand standards are met, managing budgets, and implementing effective operational initiatives. Key responsibilities include overseeing staff training and development, managing inventory and visual merchandising, ensuring store compliance with health and safety regulations, and analyzing sales data to identify trends and opportunities. You will also play a key role in implementing new retail technologies and strategies to improve store performance and customer engagement. This position requires exceptional leadership, communication, and problem-solving skills, with a passion for delivering outstanding customer service. The role will involve regular travel to various retail sites across **Liverpool, Merseyside, UK**, and surrounding areas, with a hybrid working arrangement allowing for flexibility. We are looking for a proactive individual who can inspire teams, drive sales, and contribute to the overall success of our client's retail operations. Join us to lead and develop a high-performing retail management team committed to excellence.

Key Responsibilities:
  • Oversee the operations of multiple retail stores.
  • Ensure high standards of customer service and sales performance.
  • Manage store budgets and control operational expenses.
  • Lead, train, and develop store management teams.
  • Implement visual merchandising and inventory management strategies.
  • Ensure compliance with company policies and health & safety regulations.
  • Analyze sales data and identify opportunities for growth.
  • Drive operational efficiency and improve customer experience.
Qualifications:
  • Bachelor's degree in Business Administration, Retail Management, or a related field.
  • Minimum of 5 years of experience in retail management, with a significant portion in a multi-site or area management role.
  • Proven track record of driving sales growth and operational improvements.
  • Strong understanding of retail KPIs, inventory management, and merchandising.
  • Excellent leadership, communication, and people management skills.
  • Ability to analyze data and make informed business decisions.
  • Passion for customer service and retail excellence.
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Senior Retail Operations Manager

L1 8JQ Liverpool, North West £55000 Annually WhatJobs

Posted 2 days ago

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Job Description

full-time
Our client, a prestigious retail group, is seeking a highly skilled and results-oriented Senior Retail Operations Manager to oversee and optimize operations across their flagship stores in and around Liverpool, Merseyside, UK . This hands-on role requires a dynamic leader with a passion for customer experience and a proven track record in managing retail environments. You will be responsible for driving sales performance, managing inventory, ensuring operational efficiency, and maintaining high standards of visual merchandising and customer service. The ideal candidate will possess strong leadership capabilities, excellent problem-solving skills, and a deep understanding of retail best practices. This is a key role requiring a significant presence on the ground to engage with store teams and ensure seamless execution of strategic initiatives.

Key Responsibilities:
  • Oversee the day-to-day operations of multiple retail stores, ensuring adherence to company policies and procedures.
  • Drive sales and profitability by implementing effective sales strategies and motivating store teams.
  • Manage inventory levels, stock control, and merchandising to maximize product availability and minimize shrinkage.
  • Develop and implement operational plans to enhance customer experience and satisfaction.
  • Recruit, train, and develop high-performing store teams, fostering a positive and results-driven culture.
  • Monitor key performance indicators (KPIs) and analyze sales data to identify trends and opportunities for improvement.
  • Ensure compliance with health and safety regulations and maintain a secure store environment.
  • Manage store budgets, including payroll, operating expenses, and inventory costs.
  • Implement and maintain visual merchandising standards to create an attractive and engaging shopping environment.
  • Act as a brand ambassador, embodying the company's values and commitment to excellence.
Qualifications:
  • Bachelor's degree in Business Administration, Marketing, or a related field; MBA preferred.
  • Minimum of 7 years of progressive experience in retail management, with at least 3 years in a senior operational role.
  • Demonstrated success in driving sales growth and managing profitability in a retail setting.
  • Strong leadership, coaching, and team-building skills.
  • Excellent understanding of retail operations, inventory management, and visual merchandising.
  • Proficiency in retail management software and POS systems.
  • Exceptional communication, interpersonal, and customer service skills.
  • Ability to work effectively under pressure and adapt to a fast-paced retail environment.
  • Strong analytical and problem-solving abilities.
  • Flexibility to travel regularly to store locations as required.
This is an excellent opportunity to advance your career in the retail sector with a respected and growing organization.
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Remote Retail Operations Coordinator

L2 0SH Liverpool, North West £30000 Annually WhatJobs

Posted 4 days ago

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full-time
Our client is seeking a meticulous and organised Remote Retail Operations Coordinator to oversee and streamline various operational aspects of their retail business. This is a fully remote position, offering the flexibility to work from anywhere within the UK. You will play a vital role in ensuring the smooth running of day-to-day retail operations, supporting store teams, and implementing process improvements. Key responsibilities include managing inventory data, coordinating supply chain logistics, liaising with vendors and suppliers, and providing administrative support to the retail management team. You will be responsible for updating and maintaining operational documentation, generating performance reports, and assisting with the implementation of new operational procedures and technologies. A critical part of this role involves facilitating communication between different departments and remote store locations to ensure alignment and efficiency. The ideal candidate will have a strong understanding of retail operations, excellent organisational skills, and the ability to manage multiple tasks simultaneously. Proficiency in Microsoft Office Suite, particularly Excel, is essential, and experience with retail management software or ERP systems would be highly beneficial. You must possess exceptional communication and interpersonal skills to effectively collaborate with remote teams and external partners. Self-discipline, a proactive approach, and the ability to work independently are crucial for success in this remote role. This is an excellent opportunity to contribute to the operational excellence of a growing retail brand from a remote setting. We are looking for a dedicated individual who can adapt to a fast-paced, home-based work environment and drive operational efficiency.
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Operations Manager - Retail Distribution

L3 1DL Liverpool, North West £50000 Annually WhatJobs

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full-time
Our client, a prominent player in the retail sector, is seeking an experienced and dynamic Operations Manager to oversee their distribution centre in Liverpool, Merseyside, UK . This critical role focuses on managing all aspects of warehouse operations, including inventory control, order fulfilment, logistics, and staff management, to ensure the efficient and cost-effective flow of goods. You will be responsible for developing and implementing operational strategies to enhance productivity, reduce costs, and improve service levels. This includes optimising warehouse layout, managing inbound and outbound logistics, and ensuring the accuracy and timeliness of order processing. The ideal candidate will have a proven track record in warehouse management, with strong knowledge of supply chain principles and best practices. You will lead, motivate, and develop a team of supervisors and warehouse staff, fostering a culture of high performance, safety, and continuous improvement. Key responsibilities include managing operational budgets, monitoring key performance indicators (KPIs), and implementing initiatives to achieve operational targets. Collaboration with procurement, sales, and customer service departments is essential to ensure seamless coordination and alignment with business objectives. Experience with warehouse management systems (WMS) and understanding of inventory management techniques are crucial. This role demands excellent leadership, strategic thinking, and problem-solving skills. You will be instrumental in driving operational excellence and ensuring the efficient delivery of products to retail outlets and end customers.

Key Responsibilities:
  • Oversee all daily warehouse operations, including receiving, storage, picking, packing, and shipping.
  • Develop and implement operational strategies to improve efficiency and reduce costs.
  • Manage inventory levels and ensure accuracy through cycle counting and stocktakes.
  • Lead, train, and motivate warehouse staff and supervisors.
  • Ensure adherence to health and safety regulations and company policies.
  • Monitor and report on key performance indicators (KPIs) for warehouse operations.
  • Manage operational budgets and control expenses.
  • Optimise warehouse layout and material flow.
  • Collaborate with internal departments and external partners on logistics matters.
  • Implement and maintain effective warehouse management systems (WMS).

Qualifications:
  • Bachelor's degree in Logistics, Supply Chain Management, Business Administration, or a related field.
  • Minimum of 5 years of experience in warehouse or operations management, preferably within the retail or distribution sector.
  • Proven experience in leading and managing large teams.
  • Strong understanding of supply chain management, logistics, and inventory control principles.
  • Proficiency with Warehouse Management Systems (WMS) and ERP systems.
  • Excellent leadership, communication, and problem-solving skills.
  • Knowledge of health and safety regulations in a warehouse environment.
  • Ability to work under pressure and meet deadlines.
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Graduate Sales & Business Management Trainee

Cheshire, West Midlands £30000 - £33500 Annually Bridgewater Resources UK

Posted 8 days ago

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permanent

Are you a recent graduate with a passion for business and the drive to succeed? The UK's largest supplier of electrical equipment to business and trade customers is offering an exciting opportunity to join their comprehensive graduate programme designed to cultivate the next generation of sales leaders and managers.

About the Company

The company you'll be joining recognises the importance of nurturing talent and building a strong succession plan. Their graduate sales and business management programme was established over a decade ago to bring in bright and ambitious graduates who are eager to learn about business operations. They seek individuals who are money-motivated and aspire to become effective salespeople and future managers.

Graduate Training Programme: First 6 months

  • Develop a core knowledge of how the business operates - warehouse, logistics, supply chain, administration, IT software, and marketing.
  • Get hands-on with the vast product range and learn about different manufacturers and the electrical distribution industry.
  • Start building relationships, making deals and advising customers face-to-face over the trade counter e.g. electricians, contractors and tradespeople.
  • Begin your formal sales training course and network with other Graduate Trainees.
  • Complete workbook assessments to underpin your learning and development and receive financial incentives for each one passed to a required standard.

6-12 months

  • Move to internal sales account management, engaging with business customers over the phone e.g. construction companies, local government authorities, housing developers and hotels.
  • Learn business development strategies and how to target and win new trading accounts.

12 months and beyond

  • Progress to a diverse business-to-business field sales management position, with increased earning potential and bigger bonuses.
  • Travel locally in your company car, meeting clients, discussing projects, and arranging social activities.
  • Work towards running your own business in the group, learning about staff management, purchasing, profit and loss, etc. The business operates in a decentralised manner, allowing local managers to make informed decisions that drive the business forward.

Apply Today to Find Out More

If you're ready to kick-start your career in a company that values innovation, autonomy, and career development, this is the graduate program for you. We seek graduates who are money-motivated, relationship builders, competitive, and driven. If you have a passion for sales and the ability to build lasting relationships, apply today!

Please note, a full UK driving licence is required for this role.

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