24 Local Retail Chains jobs in Roehampton

• Overseeing all store operations to ensure smooth and efficient functioning.
• Managing and motivating a team of retail staff to achieve sales targets.
• Implementing visual merchandising standards and ensuring product presentation excellence.
• Controlling inventory levels and minimizing stock loss through effective management.
• Driving sales performance and achieving key financial objectives.
• Ensuring an exceptional customer experience and resolving customer issues promptly.
• Managing store budgets, expenses, and profitability.
• Recruiting, training, and developing store personnel.
• Maintaining store appearance, cleanliness, and security.
• Adhering to all company policies and procedures, including health and safety regulations.

• Proven experience as a Retail Manager or Assistant Manager.
• Demonstrable track record of achieving sales targets and managing store operations.
• Strong leadership, communication, and interpersonal skills.
• Excellent customer service orientation.
• Proficiency in retail management software and POS systems.
• Ability to analyze sales data and implement effective strategies.
• High school diploma or equivalent; Bachelor's degree in Business or related field preferred.
• Flexibility to work various shifts, including weekends and holidays.

Zachary Daniels is proud to be retained by a purpose-led, FCA-regulated retailer in the search for a senior national sales leader.

The Opportunity
We're seeking an experienced and values-driven Head of Retail Operations to lead the national field sales and capability strategy for a regulated UK retailer. Reporting directly into the Executive Team, this role is critical to the business's mission: delivering meaningful, compliant, and customer-first services at scale.

You will lead a field-based team of Sales Managers and Learning & Development Managers, overseeing performance, training, and culture across a large multi-site estate. You will also work closely with Regional and Divisional Managers to ensure alignment between operational performance and sales capability in every location.

This is a high-impact, highly visible role suited to a commercial operator who thrives in regulated, customer-focused environments someone who knows what it takes to lead in a complex, multi-region operation.

Key Responsibilities

• Lead the national retail sales operation, including structure, performance, and culture transformation

• Directly manage a UK-wide team of Sales Managers and Learning & Development Managers

• Build and deliver scalable onboarding, coaching, and performance development programmes

• Ensure all sales activity is fully FCA compliant, ethical, and customer-focused

• Work in partnership with Regional and Divisional Managers to drive consistent operational and sales excellence across the retail estate

• Analyse sales performance and drive uplift through actionable insight and best-practice scaling

• Collaborate across functions-Operations, Compliance, and Commercial-to deliver aligned execution

• Regularly engage with frontline teams through national site visits and coaching interventions

• Be a cultural leader, bringing energy and purpose to the field while driving performance

What We're Looking For
We're looking for a dynamic, hands-on commercial leader with experience overseeing large field operations-someone who understands how to lead sales teams in highly regulated sectors and create sustainable growth through people and process.

Essential Experience

• Proven leadership in a large, multi-site environment, operating at national, divisional, or regional level

• Strong background in regulated industries such as financial services, insurance, telecoms, automotive, or regulated retail

• Experience leading and developing field-based sales and L&D teams

• Track record of sales transformation, capability building, and improving conversion at scale

• Working knowledge of FCA regulation, and how to apply it operationally in a retail context

• Demonstrated ability to blend commercial ambition with ethical and customer-first delivery

• Proficiency in CRM systems, digital training platforms, and data-led performance management

Why Join?

• Executive-level influence in a purpose-led, transformation-focused business

• High-impact opportunity to shape culture, capability, and customer outcomes

• Competitive package with bonus, car allowance, and full benefits

• UK-wide remit with meaningful leadership responsibility

Apply Now

• Oversee the day-to-day operations of multiple retail stores, ensuring optimal performance and efficiency.
• Drive sales performance and profitability across all assigned locations, implementing strategies to achieve targets.
• Manage store budgets, including sales, expenses, and inventory, to ensure financial objectives are met.
• Recruit, train, mentor, and develop store management teams and staff.
• Ensure consistent implementation of brand standards, visual merchandising guidelines, and customer service policies.
• Monitor key performance indicators (KPIs) and provide regular reports to senior management.
• Maintain high standards of store presentation, cleanliness, and organisation.
• Ensure compliance with all health, safety, and security regulations.
• Manage inventory levels, stock control, and loss prevention strategies.
• Foster a positive and engaging work environment that promotes teamwork and customer focus.

• Proven experience in retail management, with at least 3-5 years in a multi-site or senior management role.
• Strong track record of achieving sales targets and driving operational efficiency.
• Excellent leadership, communication, and interpersonal skills.
• In-depth knowledge of retail operations, merchandising, and customer service best practices.
• Ability to analyse sales data and identify trends to inform decision-making.
• Strong financial acumen and experience managing budgets and P&L statements.
• Proficiency in retail management software and POS systems.
• Willingness to travel regularly to store locations.
• High level of professionalism and a customer-centric approach.
• Bachelor's degree in Business, Marketing, or a related field is preferred.

• Bachelor's degree in Business Administration, Marketing, or a related field.
• Minimum of 7 years of experience in retail management, with at least 3 years in a senior operations or multi-site management role.
• Proven track record of successfully managing retail operations and driving sales performance.
• Strong understanding of inventory management, visual merchandising, and customer service principles.
• Experience in developing and implementing operational policies and procedures.
• Excellent leadership, coaching, and team-building skills.
• Proficiency in retail POS systems and e-commerce platforms.
• Strong analytical and problem-solving abilities.
• Ability to thrive and manage teams effectively in a fully remote work environment.

• Oversee the daily operations of multiple retail store locations.
• Manage and develop high-performing store management and associate teams.
• Ensure exceptional customer service standards are met and exceeded.
• Optimize inventory management, stock control, and loss prevention strategies.
• Implement and enforce visual merchandising guidelines and store presentation standards.
• Manage store budgets, P&L, and operational expenses effectively.
• Drive sales performance and achieve key performance indicators (KPIs).
• Collaborate with the e-commerce team to ensure seamless omni-channel operations.
• Implement operational improvements and efficiencies.
• Ensure compliance with all company policies, procedures, and health & safety regulations.

• Bachelor's degree in Business Administration, Retail Management, or a related field.
• Minimum of 7 years of progressive experience in retail operations management.
• Proven track record of managing multiple store locations and large teams.
• Strong understanding of retail KPIs, P&L management, and inventory control.
• Experience with e-commerce fulfillment and omni-channel retail operations is a significant advantage.
• Excellent leadership, communication, and interpersonal skills.
• Ability to analyze data and make informed operational decisions.
• Proficiency in POS systems and retail management software.

• Bachelor's degree in Business Administration, Supply Chain Management, or a related field.
• Minimum of 7 years of experience in retail operations, with a significant focus on e-commerce and online fulfillment.
• Proven track record in managing warehouse operations, inventory control, and logistics.
• Experience with e-commerce platforms, OMS, and WMS software.
• Strong understanding of digital marketing and its impact on retail operations.
• Excellent analytical, strategic planning, and problem-solving skills.
• Demonstrated ability to lead and manage remote teams effectively.
• Exceptional communication, negotiation, and interpersonal abilities.
• Experience in process improvement and implementing operational efficiencies.