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Process Control Specialist/ Logistics Analyst, European Central Flow Team (ECFT)
 
                        Posted 13 days ago
Job Viewed
Job Description
Shape the future of global e-commerce as a Process Control Specialist (PCS) at Amazon's European Central Flow Team, where you'll orchestrate millions of daily orders and innovate advanced fulfilment solutions! We're busy revolutionizing how the world shops supporting a vast network of Fulfilment Centres (FCs) operating 24/7 worldwide. As the primary escalation point for our warehouses and the crucial link between millions of daily orders and our dedicated Amazon Associates, the PCS ensures seamless fulfilment operations.
In this critical position, you'll be instrumental in driving Amazon Europe's workflow planning, risk mitigation, and cost and capacity management. Collaborating directly with FC partners, you'll provide guidance, identify and rectify workflow variances, and actively manage the journey of millions of customer orders from checkout to shipment. Our comprehensive onboarding process equips you with all the necessary knowledge, while our supportive matrix structure empowers you to deliver, innovate, create, and grow. We're seeking problem-solvers with a keen eye for optimization opportunities, meticulous attention to detail, and the ability to seamlessly navigate tasks while communicating effectively across all organizational levels. Your natural curiosity will drive you to explore the intricate web of systems that power our smile-delivery machine, understanding their inter dependencies and interactions. Join us in this dynamic role and help shape the future of e-commerce fulfilment at Amazon.
Key job responsibilities
- Master Amazon's proprietary flow management tools and processes, becoming the go-to for seamless FC operations interface
- Innovate and implement metrics, conducting thorough analyses to uncover optimization opportunities, then design and champion scalable, standardized solutions
- Cultivate cross-functional partnerships, translating complex concepts into accessible insights for stakeholders across all organizational levels
- Own and influence critical performance indicators, including customer promise attainment, flow planning adherence, and site-specific KPIs
- Teach peers and customers with knowledge-sharing initiatives, developing and delivering impactful training programs to elevate team capabilities and operational excellence
A day in the life
At Amazon's European Central Flow Team (ECFT), our Process Control Specialists (PCS) synchronize their schedules with our Fulfillment Center partners, embracing a unique 4x10 work week. Operating from our LCY Tilbury office, team members work either Sunday-to-Wednesday or Wednesday-to-Saturday shifts, covering both day and night operations. This schedule not only aligns with our FC operations but also rewards our team with a coveted 3-day weekend every week. Wednesdays serve as our "overlap day", where half the team alternates focus between ongoing operations and dedicated time for projects, professional growth, training, and deep-dive analyses.
A typical day for a PCS begins with a comprehensive assessment of our current state. We analyse order volumes, workstream distributions, and compare real-time data against both network-wide metrics and previously established plans. Leveraging our suite of proprietary systems, we craft dynamic staffing plans, determining optimal associate placement and timing. This plan is then collaboratively refined with FC management, undergoing constant iteration as new orders flow in and operational variables shift. Our adaptive approach allows us to maintain control in the face of fluctuating demand. When order volumes surge, we employ sophisticated tools to modulate inflow or redistribute workload across our network. As we approach capacity limits, we strategically reschedule orders, always guided by our commitment to uphold customer promises and prevent late deliveries.
In the event of operational disruptions - be it a localized conveyor malfunction, a widespread weather event, or a software glitch - our PCS team springs into action. We swiftly assess the situation, implement immediate mitigation strategies, and develop robust contingency plans. Through rapid testing, iteration, and resource optimization, we strive to restore normal operations as quickly as possible. Our strength lies in our ability to mobilize cross-functional partnerships, facilitating swift communication and consolidating critical information to resolve issues efficiently. This agile response mechanism ensures that even in the face of unexpected challenges, we maintain our customer focus and operational excellence.
About the team
The European Central Flow Team (ECFT), a vital component of PE, serves as the beating heart of Amazon's Fulfilment Centres (FCs). We embody the Day 1 spirit, leveraging 24/7 communication and deep expertise to drive continuous innovation, standardization, and improvement across our FC network. While our core mission revolves around capacity, risk, and workflow management, we're about so much more. Our relentless focus on real-time responsiveness and resource planning ensures that customer promises are always kept, and deliveries arrive on time, every time.
Why Join ECFT?
At ECFT, we're not just optimizing operations - we're reinventing the future of fulfilment. We collaborate closely with multiple stakeholder teams, identifying high-impact opportunities to add value across the network. Our team pioneered FC optimization, developing a comprehensive suite of metrics and amassing millions of data points to uncover every efficiency opportunity. Integrated within FCs, we combine hard data with frontline insights to drive meaningful innovations, constantly creating new metrics, workflows, and process paths. With our extensive relationships, we can scale these innovations immediately, standardizing efforts to increase availability, boost delivery speed, reduce defects, and minimize cost-to-serve across the entire FC network. Join ECFT, and you'll be at the forefront of optimizing Amazon's global fulfilment operations, delivering smiles to millions of customers while tackling some of the most complex logistical challenges in the world.
Basic Qualifications
- You are proficient in English (European Framework level B2), enabling clear and effective communication across all channels
- You have the ability to simplify and convey intricate ideas, making them easily digestible for diverse audiences
- You exhibit a bias for action, ability to work independently to triage issues and solve problems while exercising sound judgment on escalation needs
- You are a problem solver with attention to detail, comfortable working with data to make critical decisions and influence multiple stakeholders
Preferred Qualifications
- Degree or relevant experience in logistics, leadership roles, administration, education, or similar fields
- Experience in remote or centralized team environments
- Basic knowledge or interest in learning programming languages
- Ability to balance and prioritize, influencing others in pursuit of great outcomes
- Experience of collaborating with customers or stakeholders to drive business objectives and deliver results
- Experience in fast-paced, metric led environments with a focus on continuous improvement
Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( ) to know more about how we collect, use and transfer the personal data of our candidates.
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
Is this job a match or a miss?
 
            
        
                                            
            
                 
            
        
                    Process Control Specialist/ Logistics Analyst, European Central Flow Team (ECFT)
 
                        Posted 13 days ago
Job Viewed
Job Description
Shape the future of global e-commerce as a Process Control Specialist (PCS) at Amazon's European Central Flow Team, where you'll orchestrate millions of daily orders and innovate advanced fulfilment solutions! We're busy revolutionizing how the world shops supporting a vast network of Fulfilment Centres (FCs) operating 24/7 worldwide. As the primary escalation point for our warehouses and the crucial link between millions of daily orders and our dedicated Amazon Associates, the PCS ensures seamless fulfilment operations.
In this critical position, you'll be instrumental in driving Amazon Europe's workflow planning, risk mitigation, and cost and capacity management. Collaborating directly with FC partners, you'll provide guidance, identify and rectify workflow variances, and actively manage the journey of millions of customer orders from checkout to shipment. Our comprehensive onboarding process equips you with all the necessary knowledge, while our supportive matrix structure empowers you to deliver, innovate, create, and grow. We're seeking problem-solvers with a keen eye for optimization opportunities, meticulous attention to detail, and the ability to seamlessly navigate tasks while communicating effectively across all organizational levels. Your natural curiosity will drive you to explore the intricate web of systems that power our smile-delivery machine, understanding their inter dependencies and interactions. Join us in this dynamic role and help shape the future of e-commerce fulfilment at Amazon.
Key job responsibilities
- Master Amazon's proprietary flow management tools and processes, becoming the go-to for seamless FC operations interface
- Innovate and implement metrics, conducting thorough analyses to uncover optimization opportunities, then design and champion scalable, standardized solutions
- Cultivate cross-functional partnerships, translating complex concepts into accessible insights for stakeholders across all organizational levels
- Own and influence critical performance indicators, including customer promise attainment, flow planning adherence, and site-specific KPIs
- Teach peers and customers with knowledge-sharing initiatives, developing and delivering impactful training programs to elevate team capabilities and operational excellence
A day in the life
At Amazon's European Central Flow Team (ECFT), our Process Control Specialists (PCS) synchronize their schedules with our Fulfillment Center partners, embracing a unique 4x10 work week. Operating from our LCY Tilbury office, team members work either Sunday-to-Wednesday or Wednesday-to-Saturday shifts, covering both day and night operations. This schedule not only aligns with our FC operations but also rewards our team with a coveted 3-day weekend every week. Wednesdays serve as our "overlap day", where half the team alternates focus between ongoing operations and dedicated time for projects, professional growth, training, and deep-dive analyses.
A typical day for a PCS begins with a comprehensive assessment of our current state. We analyse order volumes, workstream distributions, and compare real-time data against both network-wide metrics and previously established plans. Leveraging our suite of proprietary systems, we craft dynamic staffing plans, determining optimal associate placement and timing. This plan is then collaboratively refined with FC management, undergoing constant iteration as new orders flow in and operational variables shift. Our adaptive approach allows us to maintain control in the face of fluctuating demand. When order volumes surge, we employ sophisticated tools to modulate inflow or redistribute workload across our network. As we approach capacity limits, we strategically reschedule orders, always guided by our commitment to uphold customer promises and prevent late deliveries.
In the event of operational disruptions - be it a localized conveyor malfunction, a widespread weather event, or a software glitch - our PCS team springs into action. We swiftly assess the situation, implement immediate mitigation strategies, and develop robust contingency plans. Through rapid testing, iteration, and resource optimization, we strive to restore normal operations as quickly as possible. Our strength lies in our ability to mobilize cross-functional partnerships, facilitating swift communication and consolidating critical information to resolve issues efficiently. This agile response mechanism ensures that even in the face of unexpected challenges, we maintain our customer focus and operational excellence.
About the team
The European Central Flow Team (ECFT), a vital component of PE, serves as the beating heart of Amazon's Fulfilment Centres (FCs). We embody the Day 1 spirit, leveraging 24/7 communication and deep expertise to drive continuous innovation, standardization, and improvement across our FC network. While our core mission revolves around capacity, risk, and workflow management, we're about so much more. Our relentless focus on real-time responsiveness and resource planning ensures that customer promises are always kept, and deliveries arrive on time, every time.
Why Join ECFT?
At ECFT, we're not just optimizing operations - we're reinventing the future of fulfilment. We collaborate closely with multiple stakeholder teams, identifying high-impact opportunities to add value across the network. Our team pioneered FC optimization, developing a comprehensive suite of metrics and amassing millions of data points to uncover every efficiency opportunity. Integrated within FCs, we combine hard data with frontline insights to drive meaningful innovations, constantly creating new metrics, workflows, and process paths. With our extensive relationships, we can scale these innovations immediately, standardizing efforts to increase availability, boost delivery speed, reduce defects, and minimize cost-to-serve across the entire FC network. Join ECFT, and you'll be at the forefront of optimizing Amazon's global fulfilment operations, delivering smiles to millions of customers while tackling some of the most complex logistical challenges in the world.
Basic Qualifications
- You are proficient in English (European Framework level B2), enabling clear and effective communication across all channels
- You have the ability to simplify and convey intricate ideas, making them easily digestible for diverse audiences
- You exhibit a bias for action, ability to work independently to triage issues and solve problems while exercising sound judgment on escalation needs
- You are a problem solver with attention to detail, comfortable working with data to make critical decisions and influence multiple stakeholders
Preferred Qualifications
- Degree or relevant experience in logistics, leadership roles, administration, education, or similar fields
- Experience in remote or centralized team environments
- Basic knowledge or interest in learning programming languages
- Ability to balance and prioritize, influencing others in pursuit of great outcomes
- Experience of collaborating with customers or stakeholders to drive business objectives and deliver results
- Experience in fast-paced, metric led environments with a focus on continuous improvement
Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( ) to know more about how we collect, use and transfer the personal data of our candidates.
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
Is this job a match or a miss?
 
            
        
                                            
            
                 
            
        
                    Process Control Specialist/ Logistics Analyst, European Central Flow Team (ECFT)
 
                        Posted 13 days ago
Job Viewed
Job Description
Shape the future of global e-commerce as a Process Control Specialist (PCS) at Amazon's European Central Flow Team, where you'll orchestrate millions of daily orders and innovate advanced fulfilment solutions! We're busy revolutionizing how the world shops supporting a vast network of Fulfilment Centres (FCs) operating 24/7 worldwide. As the primary escalation point for our warehouses and the crucial link between millions of daily orders and our dedicated Amazon Associates, the PCS ensures seamless fulfilment operations.
In this critical position, you'll be instrumental in driving Amazon Europe's workflow planning, risk mitigation, and cost and capacity management. Collaborating directly with FC partners, you'll provide guidance, identify and rectify workflow variances, and actively manage the journey of millions of customer orders from checkout to shipment. Our comprehensive onboarding process equips you with all the necessary knowledge, while our supportive matrix structure empowers you to deliver, innovate, create, and grow. We're seeking problem-solvers with a keen eye for optimization opportunities, meticulous attention to detail, and the ability to seamlessly navigate tasks while communicating effectively across all organizational levels. Your natural curiosity will drive you to explore the intricate web of systems that power our smile-delivery machine, understanding their inter dependencies and interactions. Join us in this dynamic role and help shape the future of e-commerce fulfilment at Amazon.
Key job responsibilities
- Master Amazon's proprietary flow management tools and processes, becoming the go-to for seamless FC operations interface
- Innovate and implement metrics, conducting thorough analyses to uncover optimization opportunities, then design and champion scalable, standardized solutions
- Cultivate cross-functional partnerships, translating complex concepts into accessible insights for stakeholders across all organizational levels
- Own and influence critical performance indicators, including customer promise attainment, flow planning adherence, and site-specific KPIs
- Teach peers and customers with knowledge-sharing initiatives, developing and delivering impactful training programs to elevate team capabilities and operational excellence
A day in the life
At Amazon's European Central Flow Team (ECFT), our Process Control Specialists (PCS) synchronize their schedules with our Fulfillment Center partners, embracing a unique 4x10 work week. Operating from our LCY Tilbury office, team members work either Sunday-to-Wednesday or Wednesday-to-Saturday shifts, covering both day and night operations. This schedule not only aligns with our FC operations but also rewards our team with a coveted 3-day weekend every week. Wednesdays serve as our "overlap day", where half the team alternates focus between ongoing operations and dedicated time for projects, professional growth, training, and deep-dive analyses.
A typical day for a PCS begins with a comprehensive assessment of our current state. We analyse order volumes, workstream distributions, and compare real-time data against both network-wide metrics and previously established plans. Leveraging our suite of proprietary systems, we craft dynamic staffing plans, determining optimal associate placement and timing. This plan is then collaboratively refined with FC management, undergoing constant iteration as new orders flow in and operational variables shift. Our adaptive approach allows us to maintain control in the face of fluctuating demand. When order volumes surge, we employ sophisticated tools to modulate inflow or redistribute workload across our network. As we approach capacity limits, we strategically reschedule orders, always guided by our commitment to uphold customer promises and prevent late deliveries.
In the event of operational disruptions - be it a localized conveyor malfunction, a widespread weather event, or a software glitch - our PCS team springs into action. We swiftly assess the situation, implement immediate mitigation strategies, and develop robust contingency plans. Through rapid testing, iteration, and resource optimization, we strive to restore normal operations as quickly as possible. Our strength lies in our ability to mobilize cross-functional partnerships, facilitating swift communication and consolidating critical information to resolve issues efficiently. This agile response mechanism ensures that even in the face of unexpected challenges, we maintain our customer focus and operational excellence.
About the team
The European Central Flow Team (ECFT), a vital component of PE, serves as the beating heart of Amazon's Fulfilment Centres (FCs). We embody the Day 1 spirit, leveraging 24/7 communication and deep expertise to drive continuous innovation, standardization, and improvement across our FC network. While our core mission revolves around capacity, risk, and workflow management, we're about so much more. Our relentless focus on real-time responsiveness and resource planning ensures that customer promises are always kept, and deliveries arrive on time, every time.
Why Join ECFT?
At ECFT, we're not just optimizing operations - we're reinventing the future of fulfilment. We collaborate closely with multiple stakeholder teams, identifying high-impact opportunities to add value across the network. Our team pioneered FC optimization, developing a comprehensive suite of metrics and amassing millions of data points to uncover every efficiency opportunity. Integrated within FCs, we combine hard data with frontline insights to drive meaningful innovations, constantly creating new metrics, workflows, and process paths. With our extensive relationships, we can scale these innovations immediately, standardizing efforts to increase availability, boost delivery speed, reduce defects, and minimize cost-to-serve across the entire FC network. Join ECFT, and you'll be at the forefront of optimizing Amazon's global fulfilment operations, delivering smiles to millions of customers while tackling some of the most complex logistical challenges in the world.
Basic Qualifications
- You are proficient in English (European Framework level B2), enabling clear and effective communication across all channels
- You have the ability to simplify and convey intricate ideas, making them easily digestible for diverse audiences
- You exhibit a bias for action, ability to work independently to triage issues and solve problems while exercising sound judgment on escalation needs
- You are a problem solver with attention to detail, comfortable working with data to make critical decisions and influence multiple stakeholders
Preferred Qualifications
- Degree or relevant experience in logistics, leadership roles, administration, education, or similar fields
- Experience in remote or centralized team environments
- Basic knowledge or interest in learning programming languages
- Ability to balance and prioritize, influencing others in pursuit of great outcomes
- Experience of collaborating with customers or stakeholders to drive business objectives and deliver results
- Experience in fast-paced, metric led environments with a focus on continuous improvement
Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( ) to know more about how we collect, use and transfer the personal data of our candidates.
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
Is this job a match or a miss?
 
            
        
                                            
            
                 
            
        
                    Process Control Specialist/ Logistics Analyst, European Central Flow Team (ECFT)
 
                        Posted 13 days ago
Job Viewed
Job Description
Shape the future of global e-commerce as a Process Control Specialist (PCS) at Amazon's European Central Flow Team, where you'll orchestrate millions of daily orders and innovate advanced fulfilment solutions! We're busy revolutionizing how the world shops supporting a vast network of Fulfilment Centres (FCs) operating 24/7 worldwide. As the primary escalation point for our warehouses and the crucial link between millions of daily orders and our dedicated Amazon Associates, the PCS ensures seamless fulfilment operations.
In this critical position, you'll be instrumental in driving Amazon Europe's workflow planning, risk mitigation, and cost and capacity management. Collaborating directly with FC partners, you'll provide guidance, identify and rectify workflow variances, and actively manage the journey of millions of customer orders from checkout to shipment. Our comprehensive onboarding process equips you with all the necessary knowledge, while our supportive matrix structure empowers you to deliver, innovate, create, and grow. We're seeking problem-solvers with a keen eye for optimization opportunities, meticulous attention to detail, and the ability to seamlessly navigate tasks while communicating effectively across all organizational levels. Your natural curiosity will drive you to explore the intricate web of systems that power our smile-delivery machine, understanding their inter dependencies and interactions. Join us in this dynamic role and help shape the future of e-commerce fulfilment at Amazon.
Key job responsibilities
- Master Amazon's proprietary flow management tools and processes, becoming the go-to for seamless FC operations interface
- Innovate and implement metrics, conducting thorough analyses to uncover optimization opportunities, then design and champion scalable, standardized solutions
- Cultivate cross-functional partnerships, translating complex concepts into accessible insights for stakeholders across all organizational levels
- Own and influence critical performance indicators, including customer promise attainment, flow planning adherence, and site-specific KPIs
- Teach peers and customers with knowledge-sharing initiatives, developing and delivering impactful training programs to elevate team capabilities and operational excellence
A day in the life
At Amazon's European Central Flow Team (ECFT), our Process Control Specialists (PCS) synchronize their schedules with our Fulfillment Center partners, embracing a unique 4x10 work week. Operating from our LCY Tilbury office, team members work either Sunday-to-Wednesday or Wednesday-to-Saturday shifts, covering both day and night operations. This schedule not only aligns with our FC operations but also rewards our team with a coveted 3-day weekend every week. Wednesdays serve as our "overlap day", where half the team alternates focus between ongoing operations and dedicated time for projects, professional growth, training, and deep-dive analyses.
A typical day for a PCS begins with a comprehensive assessment of our current state. We analyse order volumes, workstream distributions, and compare real-time data against both network-wide metrics and previously established plans. Leveraging our suite of proprietary systems, we craft dynamic staffing plans, determining optimal associate placement and timing. This plan is then collaboratively refined with FC management, undergoing constant iteration as new orders flow in and operational variables shift. Our adaptive approach allows us to maintain control in the face of fluctuating demand. When order volumes surge, we employ sophisticated tools to modulate inflow or redistribute workload across our network. As we approach capacity limits, we strategically reschedule orders, always guided by our commitment to uphold customer promises and prevent late deliveries.
In the event of operational disruptions - be it a localized conveyor malfunction, a widespread weather event, or a software glitch - our PCS team springs into action. We swiftly assess the situation, implement immediate mitigation strategies, and develop robust contingency plans. Through rapid testing, iteration, and resource optimization, we strive to restore normal operations as quickly as possible. Our strength lies in our ability to mobilize cross-functional partnerships, facilitating swift communication and consolidating critical information to resolve issues efficiently. This agile response mechanism ensures that even in the face of unexpected challenges, we maintain our customer focus and operational excellence.
About the team
The European Central Flow Team (ECFT), a vital component of PE, serves as the beating heart of Amazon's Fulfilment Centres (FCs). We embody the Day 1 spirit, leveraging 24/7 communication and deep expertise to drive continuous innovation, standardization, and improvement across our FC network. While our core mission revolves around capacity, risk, and workflow management, we're about so much more. Our relentless focus on real-time responsiveness and resource planning ensures that customer promises are always kept, and deliveries arrive on time, every time.
Why Join ECFT?
At ECFT, we're not just optimizing operations - we're reinventing the future of fulfilment. We collaborate closely with multiple stakeholder teams, identifying high-impact opportunities to add value across the network. Our team pioneered FC optimization, developing a comprehensive suite of metrics and amassing millions of data points to uncover every efficiency opportunity. Integrated within FCs, we combine hard data with frontline insights to drive meaningful innovations, constantly creating new metrics, workflows, and process paths. With our extensive relationships, we can scale these innovations immediately, standardizing efforts to increase availability, boost delivery speed, reduce defects, and minimize cost-to-serve across the entire FC network. Join ECFT, and you'll be at the forefront of optimizing Amazon's global fulfilment operations, delivering smiles to millions of customers while tackling some of the most complex logistical challenges in the world.
Basic Qualifications
- You are proficient in English (European Framework level B2), enabling clear and effective communication across all channels
- You have the ability to simplify and convey intricate ideas, making them easily digestible for diverse audiences
- You exhibit a bias for action, ability to work independently to triage issues and solve problems while exercising sound judgment on escalation needs
- You are a problem solver with attention to detail, comfortable working with data to make critical decisions and influence multiple stakeholders
Preferred Qualifications
- Degree or relevant experience in logistics, leadership roles, administration, education, or similar fields
- Experience in remote or centralized team environments
- Basic knowledge or interest in learning programming languages
- Ability to balance and prioritize, influencing others in pursuit of great outcomes
- Experience of collaborating with customers or stakeholders to drive business objectives and deliver results
- Experience in fast-paced, metric led environments with a focus on continuous improvement
Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( ) to know more about how we collect, use and transfer the personal data of our candidates.
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
Is this job a match or a miss?
 
            
        
                                            
            
                 
            
        
                    Process Control Specialist/ Logistics Analyst, European Central Flow Team (ECFT)
 
                        Posted 13 days ago
Job Viewed
Job Description
Shape the future of global e-commerce as a Process Control Specialist (PCS) at Amazon's European Central Flow Team, where you'll orchestrate millions of daily orders and innovate advanced fulfilment solutions! We're busy revolutionizing how the world shops supporting a vast network of Fulfilment Centres (FCs) operating 24/7 worldwide. As the primary escalation point for our warehouses and the crucial link between millions of daily orders and our dedicated Amazon Associates, the PCS ensures seamless fulfilment operations.
In this critical position, you'll be instrumental in driving Amazon Europe's workflow planning, risk mitigation, and cost and capacity management. Collaborating directly with FC partners, you'll provide guidance, identify and rectify workflow variances, and actively manage the journey of millions of customer orders from checkout to shipment. Our comprehensive onboarding process equips you with all the necessary knowledge, while our supportive matrix structure empowers you to deliver, innovate, create, and grow. We're seeking problem-solvers with a keen eye for optimization opportunities, meticulous attention to detail, and the ability to seamlessly navigate tasks while communicating effectively across all organizational levels. Your natural curiosity will drive you to explore the intricate web of systems that power our smile-delivery machine, understanding their inter dependencies and interactions. Join us in this dynamic role and help shape the future of e-commerce fulfilment at Amazon.
Key job responsibilities
- Master Amazon's proprietary flow management tools and processes, becoming the go-to for seamless FC operations interface
- Innovate and implement metrics, conducting thorough analyses to uncover optimization opportunities, then design and champion scalable, standardized solutions
- Cultivate cross-functional partnerships, translating complex concepts into accessible insights for stakeholders across all organizational levels
- Own and influence critical performance indicators, including customer promise attainment, flow planning adherence, and site-specific KPIs
- Teach peers and customers with knowledge-sharing initiatives, developing and delivering impactful training programs to elevate team capabilities and operational excellence
A day in the life
At Amazon's European Central Flow Team (ECFT), our Process Control Specialists (PCS) synchronize their schedules with our Fulfillment Center partners, embracing a unique 4x10 work week. Operating from our LCY Tilbury office, team members work either Sunday-to-Wednesday or Wednesday-to-Saturday shifts, covering both day and night operations. This schedule not only aligns with our FC operations but also rewards our team with a coveted 3-day weekend every week. Wednesdays serve as our "overlap day", where half the team alternates focus between ongoing operations and dedicated time for projects, professional growth, training, and deep-dive analyses.
A typical day for a PCS begins with a comprehensive assessment of our current state. We analyse order volumes, workstream distributions, and compare real-time data against both network-wide metrics and previously established plans. Leveraging our suite of proprietary systems, we craft dynamic staffing plans, determining optimal associate placement and timing. This plan is then collaboratively refined with FC management, undergoing constant iteration as new orders flow in and operational variables shift. Our adaptive approach allows us to maintain control in the face of fluctuating demand. When order volumes surge, we employ sophisticated tools to modulate inflow or redistribute workload across our network. As we approach capacity limits, we strategically reschedule orders, always guided by our commitment to uphold customer promises and prevent late deliveries.
In the event of operational disruptions - be it a localized conveyor malfunction, a widespread weather event, or a software glitch - our PCS team springs into action. We swiftly assess the situation, implement immediate mitigation strategies, and develop robust contingency plans. Through rapid testing, iteration, and resource optimization, we strive to restore normal operations as quickly as possible. Our strength lies in our ability to mobilize cross-functional partnerships, facilitating swift communication and consolidating critical information to resolve issues efficiently. This agile response mechanism ensures that even in the face of unexpected challenges, we maintain our customer focus and operational excellence.
About the team
The European Central Flow Team (ECFT), a vital component of PE, serves as the beating heart of Amazon's Fulfilment Centres (FCs). We embody the Day 1 spirit, leveraging 24/7 communication and deep expertise to drive continuous innovation, standardization, and improvement across our FC network. While our core mission revolves around capacity, risk, and workflow management, we're about so much more. Our relentless focus on real-time responsiveness and resource planning ensures that customer promises are always kept, and deliveries arrive on time, every time.
Why Join ECFT?
At ECFT, we're not just optimizing operations - we're reinventing the future of fulfilment. We collaborate closely with multiple stakeholder teams, identifying high-impact opportunities to add value across the network. Our team pioneered FC optimization, developing a comprehensive suite of metrics and amassing millions of data points to uncover every efficiency opportunity. Integrated within FCs, we combine hard data with frontline insights to drive meaningful innovations, constantly creating new metrics, workflows, and process paths. With our extensive relationships, we can scale these innovations immediately, standardizing efforts to increase availability, boost delivery speed, reduce defects, and minimize cost-to-serve across the entire FC network. Join ECFT, and you'll be at the forefront of optimizing Amazon's global fulfilment operations, delivering smiles to millions of customers while tackling some of the most complex logistical challenges in the world.
Basic Qualifications
- You are proficient in English (European Framework level B2), enabling clear and effective communication across all channels
- You have the ability to simplify and convey intricate ideas, making them easily digestible for diverse audiences
- You exhibit a bias for action, ability to work independently to triage issues and solve problems while exercising sound judgment on escalation needs
- You are a problem solver with attention to detail, comfortable working with data to make critical decisions and influence multiple stakeholders
Preferred Qualifications
- Degree or relevant experience in logistics, leadership roles, administration, education, or similar fields
- Experience in remote or centralized team environments
- Basic knowledge or interest in learning programming languages
- Ability to balance and prioritize, influencing others in pursuit of great outcomes
- Experience of collaborating with customers or stakeholders to drive business objectives and deliver results
- Experience in fast-paced, metric led environments with a focus on continuous improvement
Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( ) to know more about how we collect, use and transfer the personal data of our candidates.
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
Is this job a match or a miss?
 
            
        
                                            
            
                 
            
        
                    Military Process Control Specialist/ Logistics Analyst, European Central Flow Team (ECFT)
 
                        Posted 6 days ago
Job Viewed
Job Description
Shape the future of global e-commerce as a Process Control Specialist (PCS) at Amazon's European Central Flow Team, where you'll orchestrate millions of daily orders and innovate advanced fulfilment solutions! We're busy revolutionizing how the world shops supporting a vast network of Fulfilment Centres (FCs) operating 24/7 worldwide. As the primary escalation point for our warehouses and the crucial link between millions of daily orders and our dedicated Amazon Associates, the PCS ensures seamless fulfilment operations.
In this critical position, you'll be instrumental in driving Amazon Europe's workflow planning, risk mitigation, and cost and capacity management. Collaborating directly with FC partners, you'll provide guidance, identify and rectify workflow variances, and actively manage the journey of millions of customer orders from checkout to shipment. Our comprehensive onboarding process equips you with all the necessary knowledge, while our supportive matrix structure empowers you to deliver, innovate, create, and grow. We're seeking problem-solvers with a keen eye for optimization opportunities, meticulous attention to detail, and the ability to seamlessly navigate tasks while communicating effectively across all organizational levels. Your natural curiosity will drive you to explore the intricate web of systems that power our smile-delivery machine, understanding their inter dependencies and interactions. Join us in this dynamic role and help shape the future of e-commerce fulfilment at Amazon.
Key job responsibilities
- Master Amazon's proprietary flow management tools and processes, becoming the go-to for seamless FC operations interface
- Innovate and implement metrics, conducting thorough analyses to uncover optimization opportunities, then design and champion scalable, standardized solutions
- Cultivate cross-functional partnerships, translating complex concepts into accessible insights for stakeholders across all organizational levels
- Own and influence critical performance indicators, including customer promise attainment, flow planning adherence, and site-specific KPIs
- Teach peers and customers with knowledge-sharing initiatives, developing and delivering impactful training programs to elevate team capabilities and operational excellence
A day in the life
At Amazon's European Central Flow Team (ECFT), our Process Control Specialists (PCS) synchronize their schedules with our Fulfillment Center partners, embracing a unique 4x10 work week. Operating from our LCY Tilbury office, team members work either Sunday-to-Wednesday or Wednesday-to-Saturday shifts, covering both day and night operations. This schedule not only aligns with our FC operations but also rewards our team with a coveted 3-day weekend every week. Wednesdays serve as our "overlap day", where half the team alternates focus between ongoing operations and dedicated time for projects, professional growth, training, and deep-dive analyses.
A typical day for a PCS begins with a comprehensive assessment of our current state. We analyse order volumes, workstream distributions, and compare real-time data against both network-wide metrics and previously established plans. Leveraging our suite of proprietary systems, we craft dynamic staffing plans, determining optimal associate placement and timing. This plan is then collaboratively refined with FC management, undergoing constant iteration as new orders flow in and operational variables shift. Our adaptive approach allows us to maintain control in the face of fluctuating demand. When order volumes surge, we employ sophisticated tools to modulate inflow or redistribute workload across our network. As we approach capacity limits, we strategically reschedule orders, always guided by our commitment to uphold customer promises and prevent late deliveries.
In the event of operational disruptions - be it a localized conveyor malfunction, a widespread weather event, or a software glitch - our PCS team springs into action. We swiftly assess the situation, implement immediate mitigation strategies, and develop robust contingency plans. Through rapid testing, iteration, and resource optimization, we strive to restore normal operations as quickly as possible. Our strength lies in our ability to mobilize cross-functional partnerships, facilitating swift communication and consolidating critical information to resolve issues efficiently. This agile response mechanism ensures that even in the face of unexpected challenges, we maintain our customer focus and operational excellence.
About the team
The European Central Flow Team (ECFT), a vital component of PE, serves as the beating heart of Amazon's Fulfilment Centres (FCs). We embody the Day 1 spirit, leveraging 24/7 communication and deep expertise to drive continuous innovation, standardization, and improvement across our FC network. While our core mission revolves around capacity, risk, and workflow management, we're about so much more. Our relentless focus on real-time responsiveness and resource planning ensures that customer promises are always kept, and deliveries arrive on time, every time.
Why Join ECFT?
At ECFT, we're not just optimizing operations - we're reinventing the future of fulfilment. We collaborate closely with multiple stakeholder teams, identifying high-impact opportunities to add value across the network. Our team pioneered FC optimization, developing a comprehensive suite of metrics and amassing millions of data points to uncover every efficiency opportunity. Integrated within FCs, we combine hard data with frontline insights to drive meaningful innovations, constantly creating new metrics, workflows, and process paths. With our extensive relationships, we can scale these innovations immediately, standardizing efforts to increase availability, boost delivery speed, reduce defects, and minimize cost-to-serve across the entire FC network. Join ECFT, and you'll be at the forefront of optimizing Amazon's global fulfilment operations, delivering smiles to millions of customers while tackling some of the most complex logistical challenges in the world.
Basic Qualifications
- You are proficient in English (European Framework level B2), enabling clear and effective communication across all channels
- You have the ability to simplify and convey intricate ideas, making them easily digestible for diverse audiences
- You exhibit a bias for action, ability to work independently to triage issues and solve problems while exercising sound judgment on escalation needs
- You are a problem solver with attention to detail, comfortable working with data to make critical decisions and influence multiple stakeholders
Preferred Qualifications
- Degree or relevant experience in logistics, leadership roles, administration, education, or similar fields
- Experience in remote or centralized team environments
- Basic knowledge or interest in learning programming languages
- Ability to balance and prioritize, influencing others in pursuit of great outcomes
- Experience of collaborating with customers or stakeholders to drive business objectives and deliver results
- Experience in fast-paced, metric led environments with a focus on continuous improvement
Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( ) to know more about how we collect, use and transfer the personal data of our candidates.
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
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                    Supply Chain Analyst - Logistics
Posted 1 day ago
Job Viewed
Job Description
Key Responsibilities:
- Analyse supply chain data, including inventory levels, transportation costs, delivery times, and supplier performance.
- Identify trends, bottlenecks, and areas for improvement within the logistics and warehousing operations.
- Develop and maintain key performance indicators (KPIs) for supply chain and logistics functions.
- Prepare reports and present findings and recommendations to management.
- Collaborate with internal teams (e.g., procurement, warehouse operations, sales) to implement supply chain improvements.
- Support the development and execution of strategies to optimise inventory management and reduce carrying costs.
- Analyse transportation routes and modes to identify cost-saving opportunities and improve delivery efficiency.
- Evaluate supplier performance and provide feedback to ensure adherence to service level agreements (SLAs).
- Utilise supply chain management software and data analytics tools to support decision-making.
- Stay informed about industry best practices and emerging trends in supply chain and logistics.
- Contribute to the development of forecasting models and demand planning processes.
- Proven experience as a Supply Chain Analyst, Logistics Analyst, or in a similar analytical role.
- Strong analytical skills with proficiency in data analysis tools such as Excel, SQL, Tableau, or Power BI.
- Solid understanding of supply chain principles, logistics, and warehousing operations.
- Excellent problem-solving abilities and attention to detail.
- Strong communication and presentation skills, with the ability to convey complex information clearly.
- Ability to work independently and manage time effectively in a remote setting.
- Experience with Enterprise Resource Planning (ERP) systems is a plus.
- Bachelor's degree in Supply Chain Management, Logistics, Business Analytics, Industrial Engineering, or a related field.
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Lead Supply Chain & Logistics Coordinator
Posted 1 day ago
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Job Description
Key Responsibilities:
- Develop and implement comprehensive supply chain strategies to enhance efficiency and reduce costs.
- Manage end-to-end logistics operations, including warehousing, inventory management, and transportation.
- Negotiate and manage contracts with third-party logistics providers, carriers, and suppliers.
- Monitor inventory levels and implement strategies to optimize stock turnover and minimize stockouts or overstock situations.
- Ensure compliance with all relevant regulations and customs requirements for international shipments.
- Analyze supply chain data to identify areas for improvement and implement corrective actions.
- Collaborate with cross-functional teams, including procurement, sales, and operations, to ensure seamless product flow.
- Develop and maintain strong relationships with suppliers and logistics partners.
- Implement and utilize supply chain management software and technologies to track shipments and manage operations.
- Lead and mentor a team of logistics professionals, fostering a collaborative and high-performance environment.
- Prepare regular reports on supply chain performance, KPIs, and potential risks.
Qualifications:
- Extensive experience in supply chain management and logistics, with a proven track record in a lead or senior role.
- Strong knowledge of international shipping regulations, customs procedures, and freight forwarding.
- Proficiency in supply chain management software (e.g., SAP, Oracle SCM, JDA) and advanced Excel skills.
- Excellent analytical, problem-solving, and decision-making abilities.
- Strong negotiation and contract management skills.
- Experience managing warehousing and inventory control systems.
- Demonstrated leadership and team management capabilities.
- Exceptional communication and interpersonal skills, crucial for remote collaboration.
- Bachelor's degree in Supply Chain Management, Logistics, Business Administration, or a related field.
- Professional certifications such as APICS (CSCP, CPIM) are a plus.
This is a fantastic opportunity to shape the future of our client's supply chain and logistics operations from anywhere in the UK. Embrace a remote-first culture and drive significant impact in a crucial business function. The role is based out of London, England, UK , but is fully remote.
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                    Senior Logistics & Supply Chain Analyst
Posted 2 days ago
Job Viewed
Job Description
Responsibilities:
- Conduct comprehensive analysis of supply chain data, including inventory levels, transit times, transportation costs, and warehouse operations.
- Develop and maintain key performance indicators (KPIs) and reporting dashboards to monitor supply chain performance.
- Identify opportunities for process improvement, cost reduction, and efficiency gains within the logistics network.
- Utilise advanced analytical techniques and modelling to forecast demand and optimise inventory.
- Collaborate with cross-functional teams (procurement, sales, operations) to align supply chain strategies with business objectives.
- Evaluate and recommend changes to transportation routes, carriers, and modes to improve efficiency and reduce costs.
- Analyse warehouse operations for potential improvements in layout, picking, packing, and shipping processes.
- Stay abreast of industry trends, emerging technologies, and best practices in logistics and supply chain management.
- Develop and present compelling recommendations and business cases to senior management.
- Support the implementation of new supply chain initiatives and systems.
- Ensure compliance with all relevant regulations and company policies.
- Master's degree in Supply Chain Management, Logistics, Operations Research, Data Science, or a related quantitative field.
- Minimum of 6 years of experience in logistics, supply chain analysis, or operations management.
- Proven experience with data analysis tools and techniques (e.g., SQL, Python, R, Excel VBA).
- Proficiency in supply chain planning and optimisation software (e.g., SAP APO, Oracle SCM, Kinaxis).
- Strong understanding of inventory management, demand forecasting, transportation, and warehousing principles.
- Excellent analytical, problem-solving, and critical-thinking skills.
- Strong communication and presentation skills, with the ability to explain complex data to a non-technical audience.
- Ability to work independently in a remote setting and manage multiple projects simultaneously.
- Experience in developing and implementing supply chain strategies.
- Familiarity with Lean Six Sigma principles is a plus.
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                    Operations Manager - Logistics & Supply Chain
Posted 5 days ago
Job Viewed
Job Description
Key Responsibilities:
- Develop and implement strategic plans to optimize the supply chain, logistics, and warehousing operations.
- Manage and mentor a team of logistics professionals, fostering a culture of performance and continuous improvement.
- Oversee inventory management, ensuring optimal stock levels and minimizing carrying costs.
- Negotiate with suppliers and service providers to secure favorable terms and rates.
- Implement and monitor key performance indicators (KPIs) to track operational efficiency and identify areas for improvement.
- Ensure compliance with all relevant health, safety, and environmental regulations.
- Manage transportation and distribution networks to ensure timely and cost-effective delivery of products.
- Collaborate with other departments, including sales, procurement, and finance, to align operational goals with business objectives.
- Identify and implement technological solutions to improve supply chain visibility and efficiency.
- Drive cost-reduction initiatives throughout the supply chain.
- Bachelor's degree in Supply Chain Management, Logistics, Business Administration, or a related field.
- Minimum of 7 years of progressive experience in logistics and supply chain management.
- Proven leadership experience managing teams.
- Strong analytical and problem-solving skills with a data-driven approach.
- In-depth knowledge of supply chain best practices, inventory management, and transportation logistics.
- Experience with ERP systems and supply chain management software.
- Excellent communication, negotiation, and stakeholder management skills.
- Ability to work under pressure and meet tight deadlines in a dynamic environment.
- Professional certifications such as APICS CSCP or similar are a plus.
- Knowledge of international trade regulations and customs procedures is advantageous.
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