5 M Group Services jobs in the United Kingdom
Maintenance Technician (Electrical Services Group)
Posted 1 day ago
Job Viewed
Job Description
The job holder (JH) is responsible for providing engineering support and capability to the Electrical Services Group.
To enable successful delivery of operation, maintenance, and enhancement of the Culham site power supply infrastructure and low voltage control systems, ensuring compliance with current legislation and codes of practice.
To lead small to medium plant related work packages associated with complex HV/LV electrical equipment, minor installation/modification tasks, technical studies including preparation of documentation.
To perform fault-finding activities on the electrical plant and ensure that proposed solutions are technically robust.
The job holder shall be expected to be at a competency needed to supervise work on electrical systems.
Accountabilities:
* Lead specific work undertaken by the Electrical Services Group and all associated documentation. Ensure it follows current legislation and codes of practice and delivered safely and effectively.
* Take full ownership of relevant work packages ensuring all technical criteria are satisfied and that work can be carried out in a safe and cost-effective manner.
* Take responsibility for design, specification, procurement, installation, commissioning, and maintenance of assigned electrical systems.
* Preparation of engineering procedures, risk assessments, method statements and local rules in support of the Electrical Services Group's requirements.
* Interpret supplier requirements and submit related documentation for review and approval, considering costs are controlled within Group budgetary constraints.
* Provide assurance by calculation, analysis and review of existing electrical switchgear and cabling.
* Act as Owner and be responsible for items of plant/equipment at the individual item or sub-system level.
* Responsible for the planning of the maintenance plan and agreeing the schedule with appropriate
operations and seamlessly integrate maintenance plans and schedules into the CMMS, leveraging
the system to optimize workflow management and resource allocation.
* Provide guidance and support to team members on CMMS utilization and maintenance planning
processes, fostering skill development and proficiency.
* Integrate planned maintenance activities with reactive or corrective maintenance arising from
breakdowns or faults, ensuring effective resolution of issues.
* Provide advice on the electrical design of equipment to ensure compliance with legislation and codes
of practice, consulting with a Subject Matter Expert (SAP(E)) as needed.
* operations and Seamlessly integrate maintenance plans and schedules into the CMMS, leveraging
* the system to optimize workflow management and resource allocation.
* Collaborate with appropriate operations to plan and schedule maintenance activities, ensuring
* alignment with program requirements and operational needs.
* Integrate planned maintenance activities with reactive or corrective maintenance arising from
* breakdowns or faults, ensuring effective resolution of issues.
*
* Provide advice on the electrical design of equipment to ensure compliance with legislation and codes
* of practice, consulting with a Subject Matter Expert (SAP(E)) as needed.
* Proactively support customers in producing compliant designs and resolving issues promptly,
* facilitating the achievement of program objectives
* Ensure PM records are accurate, complete, and stored in accordance with UKAEA policy, maintaining
* data integrity and accessibility.
* Continuously evaluate and refine maintenance planning processes, seeking opportunities to enhance
* efficiency, reliability, and compliance.
* Maintain comprehensive documentation of maintenance plans, schedules, and activities, generating
* regular reports to track progress and compliance.
* Provide guidance and support to team members on CMMS utilization and maintenance planning
* processes, fostering skill development and proficiency.
Specific Qualifications/Experience:
Qualified electrician with an electrical craft apprenticeship or an HNC in an electrical discipline
BS7671 18th Edition pass
City & Guilds 2395 or equivalent (Testing & Inspection)
Significant work experience as an electrician in an industrial/commercial environment
Supervisory and leadership experience
Ability to work safely in accordance with a written safe system of work
Ability to solve problems
Ability to prioritise and balance the workload
Rullion celebrates and supports diversity and is committed to ensuring equal opportunities for both employees and applicants.
Client Service Advisor - Professional Services Group
Posted 27 days ago
Job Viewed
Job Description
Are you an experienced professional and ready for a new challenge?
Are you collaborative in style, yet comfortable with autonomy?
If so, then come and join our Professional Services Group here at Aon that offers the flexibility to work both virtually and from our London office!
Aon is in the business of better decisions
At Aon, we shape decisions for the better to protect and enrich the lives of people around the world.
As an organisation, we are united through trust as one inclusive team and we are passionate about helping our colleagues and clients succeed.
What the day will look like
As an Insurance Client Service Advisor some of your key responsibilities will involve:
Working with Client Servicing Team to ensure the highest level of service to each assigned client within the Professional Services Group
Work with Offshore teams to deliver policy documents/invoices within the required timeframes.
Attend and arrange meetings with clients, underwriters and colleagues to fully understand the client's business and insurance requirements, specialising in Professional Indemnity, Management Liability and Cyber Insurance.
Contribute to the formulation, preparation and formatting of the Service Plan, Renewal Reports, Presentations and any other client documents as required
Communicate terms of settlement to clients, ensure premiums are debited (and allocated appropriately where necessary) and assist with maintenance of credit control standards
Liaise and interact with broking colleagues in the Global Broking Centre and the wider Aon network
Take ownership of problems and their resolution, seeking assistance where necessary
Complying with regulatory and other standards, as directed by line management, through updating Aon systems per agreed parameters u2013 helping to build accurate and timely documentation, record keeping and file notes
Identify potential improvements in programme design and revenue development opportunities for clients and make recommendations to Client Manager.
How this opportunity is different
The Aon Professional Services team has extensive knowledge and experience which enables us to provide a suite of services and solutions which address professional service firmsu2019 risk. Our clients include law, accounting, design and construction, and consulting firms.
Skills and experience that will lead to success
Your skills will ideally include;
Experience and relevant technical knowledge gained in the commercial insurance industry
Understanding of the insurance market dynamics
Good oral and written communication skills
Good working knowledge of Microsoft systems including Word and Excel
Being adaptable, focussed and self-disciplined u2013 driven to achieve results
Ability to positively engage clients
A team player who strives for continued personal development
Ability to work efficiently within a structured process
Demonstrate good decision making and problem-solving skills
Ability to co-ordinate activities within a cross-functional team
Ability to use insurance industry IT systems to efficiently deliver client service
Ability to appropriately engage with relevant outsourced parties
Compliance with regulatory and business procedures
Knowledge of Aon products, services and systems and global placement/technical ability would be beneficial but not essential
ACII or willingness to work towards this.
How we support our colleagues
In addition to our comprehensive benefits package, we encourage an inclusive workforce. Plus, our agile environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon. Furthermore, all colleagues enjoy two u201cGlobal Wellbeing Daysu201d each year, encouraging you to take time to focus on yourself. We offer a variety of working style solutions for our colleagues as well.
Our continuous learning culture inspires and equips you to learn, share and grow, helping you achieve your fullest potential. As a result, at Aon, you are more connected, more relevant, and more valued.
Aon values an innovative and inclusive workplace where all colleagues feel empowered to be their authentic selves. Aon is proud to be an equal opportunity workplace.
Aon provides equal employment opportunities to all employees and applicants for employment without regard to race, colour, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, veteran, marital, domestic partner status, or other legally protected status.
We welcome applications from all and provide individuals with disabilities with reasonable adjustments to participate in the job application, interview process and to perform essential job functions once onboard. If you would like to learn more about the reasonable accommodations we provide, email
#LI-LW1
#LI-hybrid
2564711 Client Service Advisor - London
Are you an experienced professional and ready for a new challenge?
Are you collaborative in style, yet comfortable with autonomy?
If so, then come and join our Professional Services Group here at Aon that offers the flexibility to work both virtually and from our London office!
Aon is in the business of better decisions
At Aon, we shape decisions for the better to protect and enrich the lives of people around the world.
As an organisation, we are united through trust as one inclusive team and we are passionate about helping our colleagues and clients succeed.
What the day will look like
As an Insurance Client Service Advisor some of your key responsibilities will involve:
Working with Client Servicing Team to ensure the highest level of service to each assigned client within the Professional Services Group
Work with Offshore teams to deliver policy documents/invoices within the required timeframes.
Attend and arrange meetings with clients, underwriters and colleagues to fully understand the client's business and insurance requirements, specialising in Professional Indemnity, Management Liability and Cyber Insurance.
Contribute to the formulation, preparation and formatting of the Service Plan, Renewal Reports, Presentations and any other client documents as required
Communicate terms of settlement to clients, ensure premiums are debited (and allocated appropriately where necessary) and assist with maintenance of credit control standards
Liaise and interact with broking colleagues in the Global Broking Centre and the wider Aon network
Take ownership of problems and their resolution, seeking assistance where necessary
Complying with regulatory and other standards, as directed by line management, through updating Aon systems per agreed parameters u2013 helping to build accurate and timely documentation, record keeping and file notes
Identify potential improvements in programme design and revenue development opportunities for clients and make recommendations to Client Manager.
How this opportunity is different
The Aon Professional Services team has extensive knowledge and experience which enables us to provide a suite of services and solutions which address professional service firmsu2019 risk. Our clients include law, accounting, design and construction, and consulting firms.
Skills and experience that will lead to success
Your skills will ideally include;
Experience and relevant technical knowledge gained in the commercial insurance industry
Understanding of the insurance market dynamics
Good oral and written communication skills
Good working knowledge of Microsoft systems including Word and Excel
Being adaptable, focussed and self-disciplined u2013 driven to achieve results
Ability to positively engage clients
A team player who strives for continued personal development
Ability to work efficiently within a structured process
Demonstrate good decision making and problem-solving skills
Ability to co-ordinate activities within a cross-functional team
Ability to use insurance industry IT systems to efficiently deliver client service
Ability to appropriately engage with relevant outsourced parties
Compliance with regulatory and business procedures
Knowledge of Aon products, services and systems and global placement/technical ability would be beneficial but not essential
ACII or willingness to work towards this.
How we support our colleagues
In addition to our comprehensive benefits package, we encourage an inclusive workforce. Plus, our agile environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon. Furthermore, all colleagues enjoy two u201cGlobal Wellbeing Daysu201d each year, encouraging you to take time to focus on yourself. We offer a variety of working style solutions for our colleagues as well.
Our continuous learning culture inspires and equips you to learn, share and grow, helping you achieve your fullest potential. As a result, at Aon, you are more connected, more relevant, and more valued.
Aon values an innovative and inclusive workplace where all colleagues feel empowered to be their authentic selves. Aon is proud to be an equal opportunity workplace.
Aon provides equal employment opportunities to all employees and applicants for employment without regard to race, colour, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, veteran, marital, domestic partner status, or other legally protected status.
We welcome applications from all and provide individuals with disabilities with reasonable adjustments to participate in the job application, interview process and to perform essential job functions once onboard. If you would like to learn more about the reasonable accommodations we provide, email
#LI-LW1
#LI-hybrid
Client Service Advisor - Professional Services Group
Posted 27 days ago
Job Viewed
Job Description
Are you an experienced professional and ready for a new challenge?
Are you collaborative in style, yet comfortable with autonomy?
If so, then come and join our Professional Services Group here at Aon that offers the flexibility to work both virtually and from our London office!
Aon is in the business of better decisions
At Aon, we shape decisions for the better to protect and enrich the lives of people around the world.
As an organisation, we are united through trust as one inclusive team and we are passionate about helping our colleagues and clients succeed.
What the day will look like
As an Insurance Client Service Advisor some of your key responsibilities will involve:
Working with Client Servicing Team to ensure the highest level of service to each assigned client within the Professional Services Group
Work with Offshore teams to deliver policy documents/invoices within the required timeframes.
Attend and arrange meetings with clients, underwriters and colleagues to fully understand the client's business and insurance requirements, specialising in Professional Indemnity, Management Liability and Cyber Insurance.
Contribute to the formulation, preparation and formatting of the Service Plan, Renewal Reports, Presentations and any other client documents as required
Communicate terms of settlement to clients, ensure premiums are debited (and allocated appropriately where necessary) and assist with maintenance of credit control standards
Liaise and interact with broking colleagues in the Global Broking Centre and the wider Aon network
Take ownership of problems and their resolution, seeking assistance where necessary
Complying with regulatory and other standards, as directed by line management, through updating Aon systems per agreed parameters u2013 helping to build accurate and timely documentation, record keeping and file notes
Identify potential improvements in programme design and revenue development opportunities for clients and make recommendations to Client Manager.
How this opportunity is different
The Aon Professional Services team has extensive knowledge and experience which enables us to provide a suite of services and solutions which address professional service firmsu2019 risk. Our clients include law, accounting, design and construction, and consulting firms.
Skills and experience that will lead to success
Your skills will ideally include;
Experience and relevant technical knowledge gained in the commercial insurance industry
Understanding of the insurance market dynamics
Good oral and written communication skills
Good working knowledge of Microsoft systems including Word and Excel
Being adaptable, focussed and self-disciplined u2013 driven to achieve results
Ability to positively engage clients
A team player who strives for continued personal development
Ability to work efficiently within a structured process
Demonstrate good decision making and problem-solving skills
Ability to co-ordinate activities within a cross-functional team
Ability to use insurance industry IT systems to efficiently deliver client service
Ability to appropriately engage with relevant outsourced parties
Compliance with regulatory and business procedures
Knowledge of Aon products, services and systems and global placement/technical ability would be beneficial but not essential
ACII or willingness to work towards this.
How we support our colleagues
In addition to our comprehensive benefits package, we encourage an inclusive workforce. Plus, our agile environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon. Furthermore, all colleagues enjoy two u201cGlobal Wellbeing Daysu201d each year, encouraging you to take time to focus on yourself. We offer a variety of working style solutions for our colleagues as well.
Our continuous learning culture inspires and equips you to learn, share and grow, helping you achieve your fullest potential. As a result, at Aon, you are more connected, more relevant, and more valued.
Aon values an innovative and inclusive workplace where all colleagues feel empowered to be their authentic selves. Aon is proud to be an equal opportunity workplace.
Aon provides equal employment opportunities to all employees and applicants for employment without regard to race, colour, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, veteran, marital, domestic partner status, or other legally protected status.
We welcome applications from all and provide individuals with disabilities with reasonable adjustments to participate in the job application, interview process and to perform essential job functions once onboard. If you would like to learn more about the reasonable accommodations we provide, email
#LI-LW1
#LI-hybrid
2564711 Client Service Advisor - London
Are you an experienced professional and ready for a new challenge?
Are you collaborative in style, yet comfortable with autonomy?
If so, then come and join our Professional Services Group here at Aon that offers the flexibility to work both virtually and from our London office!
Aon is in the business of better decisions
At Aon, we shape decisions for the better to protect and enrich the lives of people around the world.
As an organisation, we are united through trust as one inclusive team and we are passionate about helping our colleagues and clients succeed.
What the day will look like
As an Insurance Client Service Advisor some of your key responsibilities will involve:
Working with Client Servicing Team to ensure the highest level of service to each assigned client within the Professional Services Group
Work with Offshore teams to deliver policy documents/invoices within the required timeframes.
Attend and arrange meetings with clients, underwriters and colleagues to fully understand the client's business and insurance requirements, specialising in Professional Indemnity, Management Liability and Cyber Insurance.
Contribute to the formulation, preparation and formatting of the Service Plan, Renewal Reports, Presentations and any other client documents as required
Communicate terms of settlement to clients, ensure premiums are debited (and allocated appropriately where necessary) and assist with maintenance of credit control standards
Liaise and interact with broking colleagues in the Global Broking Centre and the wider Aon network
Take ownership of problems and their resolution, seeking assistance where necessary
Complying with regulatory and other standards, as directed by line management, through updating Aon systems per agreed parameters u2013 helping to build accurate and timely documentation, record keeping and file notes
Identify potential improvements in programme design and revenue development opportunities for clients and make recommendations to Client Manager.
How this opportunity is different
The Aon Professional Services team has extensive knowledge and experience which enables us to provide a suite of services and solutions which address professional service firmsu2019 risk. Our clients include law, accounting, design and construction, and consulting firms.
Skills and experience that will lead to success
Your skills will ideally include;
Experience and relevant technical knowledge gained in the commercial insurance industry
Understanding of the insurance market dynamics
Good oral and written communication skills
Good working knowledge of Microsoft systems including Word and Excel
Being adaptable, focussed and self-disciplined u2013 driven to achieve results
Ability to positively engage clients
A team player who strives for continued personal development
Ability to work efficiently within a structured process
Demonstrate good decision making and problem-solving skills
Ability to co-ordinate activities within a cross-functional team
Ability to use insurance industry IT systems to efficiently deliver client service
Ability to appropriately engage with relevant outsourced parties
Compliance with regulatory and business procedures
Knowledge of Aon products, services and systems and global placement/technical ability would be beneficial but not essential
ACII or willingness to work towards this.
How we support our colleagues
In addition to our comprehensive benefits package, we encourage an inclusive workforce. Plus, our agile environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon. Furthermore, all colleagues enjoy two u201cGlobal Wellbeing Daysu201d each year, encouraging you to take time to focus on yourself. We offer a variety of working style solutions for our colleagues as well.
Our continuous learning culture inspires and equips you to learn, share and grow, helping you achieve your fullest potential. As a result, at Aon, you are more connected, more relevant, and more valued.
Aon values an innovative and inclusive workplace where all colleagues feel empowered to be their authentic selves. Aon is proud to be an equal opportunity workplace.
Aon provides equal employment opportunities to all employees and applicants for employment without regard to race, colour, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, veteran, marital, domestic partner status, or other legally protected status.
We welcome applications from all and provide individuals with disabilities with reasonable adjustments to participate in the job application, interview process and to perform essential job functions once onboard. If you would like to learn more about the reasonable accommodations we provide, email
#LI-LW1
#LI-hybrid
Client Service Manager - Professional Services Group (12 mth Fixed Term Contract)
Posted 27 days ago
Job Viewed
Job Description
Are you interested in working with Professional Services clients?
Do you have the skills to lead and develop a diverse and dynamic team?
Then we have a great opportunity for you! Aon, are currently recruiting a Client Service Manager to join our Professional Services Group in London. The Client Service Manager is responsible leading a team of Client Service Advisors to deliver a consistent and high level of service to a portfolio of clients. Additionally, you will be co-ordinating and managing the provision of service to a small portfolio of clients.
This is a hybrid role with the flexibility to work both virtually and from our London office.
Aon is in the business of better decisions
At Aon, we shape decisions for the better to protect and enrich the lives of people around the world.
As an organisation, we are united through trust as one inclusive team and we are passionate about helping our colleagues and clients succeed.
What the day will look like
As a Client Service Manager your day-to-day responsibilities will focus on leading a team of Client Service Advisors to support in the servicing and management of insurance programmes for complex multinational organisations. More broadly you will support bringing the best of Aonu2019s capabilities to our clients to help them achieve their strategic objectives.
The key responsibilities will include:
Manage the service provided to clients by your team of Client Service Advisors. Ensure the highest level of service to each assigned client in line with the agreed client service tools.
Bring consistency to the team through a process of coaching and development to support Aon and our clientsu2019 objectives.
Manage your own book of clients in conjunction with the Client Managers / Client Directors
Identify and introduce Aonu2019s products and services to meet the clientu2019s needs and understand and communicate each Clientu2019s business issues and needs to the service team and other parts of Aon.
Build client relationships with key decision-makers.
Assist the Client Directors and Client Managers to grow the revenue and profitability of your client portfolio.
Work closely with the Client Service Lead to Deliver Excellent Service across PSG with Pod Leaders, Business Service Support and Business Service Managers in India
How this opportunity is different
This is a great opportunity to build a career in a team with a proven track record of developing talent. Working within a business with a huge array of innovative solutions to offer to clients. You will be supported by an experienced leadership team who want to see you succeed.
Skills and experience will ideally include
Proven experience in the insurance industry, and in client relationship management
Experience of commercial insurance ideally within Professions or Property & Casualty
Strong insurer relationships
An effective communicator
Self-disciplined, organised, and results focused
A strong team player
How we support our colleagues
In addition to our comprehensive benefits package, we encourage an inclusive workforce. Plus, our agile environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon. Furthermore, all colleagues enjoy two u201cGlobal Wellbeing Daysu201d each year, encouraging you to take time to focus on yourself. We offer a variety of working style solutions for our colleagues as well.
Our continuous learning culture inspires and equips you to learn, share and grow, helping you achieve your fullest potential. As a result, at Aon, you are more connected, more relevant, and more valued.
Aon values an innovative and inclusive workplace where all colleagues feel empowered to be their authentic selves. Aon is proud to be an equal opportunity workplace.
Aon provides equal employment opportunities to all employees and applicants for employment without regard to race, colour, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, veteran, marital, domestic partner status, or other legally protected status.
We welcome applications from all and provide individuals with disabilities with reasonable adjustments to participate in the job application, interview process and to perform essential job functions once onboard. If you would like to learn more about the reasonable accommodations we provide, email
#LI-LW1
#LI-hybrid
2561924 Client Service Manager - Professional Services Group (12 mth Fixed Term Contract)
Are you interested in working with Professional Services clients?
Do you have the skills to lead and develop a diverse and dynamic team?
Then we have a great opportunity for you! Aon, are currently recruiting a Client Service Manager to join our Professional Services Group in London. The Client Service Manager is responsible leading a team of Client Service Advisors to deliver a consistent and high level of service to a portfolio of clients. Additionally, you will be co-ordinating and managing the provision of service to a small portfolio of clients.
This is a hybrid role with the flexibility to work both virtually and from our London office.
Aon is in the business of better decisions
At Aon, we shape decisions for the better to protect and enrich the lives of people around the world.
As an organisation, we are united through trust as one inclusive team and we are passionate about helping our colleagues and clients succeed.
What the day will look like
As a Client Service Manager your day-to-day responsibilities will focus on leading a team of Client Service Advisors to support in the servicing and management of insurance programmes for complex multinational organisations. More broadly you will support bringing the best of Aonu2019s capabilities to our clients to help them achieve their strategic objectives.
The key responsibilities will include:
Manage the service provided to clients by your team of Client Service Advisors. Ensure the highest level of service to each assigned client in line with the agreed client service tools.
Bring consistency to the team through a process of coaching and development to support Aon and our clientsu2019 objectives.
Manage your own book of clients in conjunction with the Client Managers / Client Directors
Identify and introduce Aonu2019s products and services to meet the clientu2019s needs and understand and communicate each Clientu2019s business issues and needs to the service team and other parts of Aon.
Build client relationships with key decision-makers.
Assist the Client Directors and Client Managers to grow the revenue and profitability of your client portfolio.
Work closely with the Client Service Lead to Deliver Excellent Service across PSG with Pod Leaders, Business Service Support and Business Service Managers in India
How this opportunity is different
This is a great opportunity to build a career in a team with a proven track record of developing talent. Working within a business with a huge array of innovative solutions to offer to clients. You will be supported by an experienced leadership team who want to see you succeed.
Skills and experience will ideally include
Proven experience in the insurance industry, and in client relationship management
Experience of commercial insurance ideally within Professions or Property & Casualty
Strong insurer relationships
An effective communicator
Self-disciplined, organised, and results focused
A strong team player
How we support our colleagues
In addition to our comprehensive benefits package, we encourage an inclusive workforce. Plus, our agile environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon. Furthermore, all colleagues enjoy two u201cGlobal Wellbeing Daysu201d each year, encouraging you to take time to focus on yourself. We offer a variety of working style solutions for our colleagues as well.
Our continuous learning culture inspires and equips you to learn, share and grow, helping you achieve your fullest potential. As a result, at Aon, you are more connected, more relevant, and more valued.
Aon values an innovative and inclusive workplace where all colleagues feel empowered to be their authentic selves. Aon is proud to be an equal opportunity workplace.
Aon provides equal employment opportunities to all employees and applicants for employment without regard to race, colour, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, veteran, marital, domestic partner status, or other legally protected status.
We welcome applications from all and provide individuals with disabilities with reasonable adjustments to participate in the job application, interview process and to perform essential job functions once onboard. If you would like to learn more about the reasonable accommodations we provide, email
#LI-LW1
#LI-hybrid
Client Service Manager - Professional Services Group (12 mth Fixed Term Contract)
Posted 27 days ago
Job Viewed
Job Description
Are you interested in working with Professional Services clients?
Do you have the skills to lead and develop a diverse and dynamic team?
Then we have a great opportunity for you! Aon, are currently recruiting a Client Service Manager to join our Professional Services Group in London. The Client Service Manager is responsible leading a team of Client Service Advisors to deliver a consistent and high level of service to a portfolio of clients. Additionally, you will be co-ordinating and managing the provision of service to a small portfolio of clients.
This is a hybrid role with the flexibility to work both virtually and from our London office.
Aon is in the business of better decisions
At Aon, we shape decisions for the better to protect and enrich the lives of people around the world.
As an organisation, we are united through trust as one inclusive team and we are passionate about helping our colleagues and clients succeed.
What the day will look like
As a Client Service Manager your day-to-day responsibilities will focus on leading a team of Client Service Advisors to support in the servicing and management of insurance programmes for complex multinational organisations. More broadly you will support bringing the best of Aonu2019s capabilities to our clients to help them achieve their strategic objectives.
The key responsibilities will include:
Manage the service provided to clients by your team of Client Service Advisors. Ensure the highest level of service to each assigned client in line with the agreed client service tools.
Bring consistency to the team through a process of coaching and development to support Aon and our clientsu2019 objectives.
Manage your own book of clients in conjunction with the Client Managers / Client Directors
Identify and introduce Aonu2019s products and services to meet the clientu2019s needs and understand and communicate each Clientu2019s business issues and needs to the service team and other parts of Aon.
Build client relationships with key decision-makers.
Assist the Client Directors and Client Managers to grow the revenue and profitability of your client portfolio.
Work closely with the Client Service Lead to Deliver Excellent Service across PSG with Pod Leaders, Business Service Support and Business Service Managers in India
How this opportunity is different
This is a great opportunity to build a career in a team with a proven track record of developing talent. Working within a business with a huge array of innovative solutions to offer to clients. You will be supported by an experienced leadership team who want to see you succeed.
Skills and experience will ideally include
Proven experience in the insurance industry, and in client relationship management
Experience of commercial insurance ideally within Professions or Property & Casualty
Strong insurer relationships
An effective communicator
Self-disciplined, organised, and results focused
A strong team player
How we support our colleagues
In addition to our comprehensive benefits package, we encourage an inclusive workforce. Plus, our agile environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon. Furthermore, all colleagues enjoy two u201cGlobal Wellbeing Daysu201d each year, encouraging you to take time to focus on yourself. We offer a variety of working style solutions for our colleagues as well.
Our continuous learning culture inspires and equips you to learn, share and grow, helping you achieve your fullest potential. As a result, at Aon, you are more connected, more relevant, and more valued.
Aon values an innovative and inclusive workplace where all colleagues feel empowered to be their authentic selves. Aon is proud to be an equal opportunity workplace.
Aon provides equal employment opportunities to all employees and applicants for employment without regard to race, colour, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, veteran, marital, domestic partner status, or other legally protected status.
We welcome applications from all and provide individuals with disabilities with reasonable adjustments to participate in the job application, interview process and to perform essential job functions once onboard. If you would like to learn more about the reasonable accommodations we provide, email
#LI-LW1
#LI-hybrid
2561924 Client Service Manager - Professional Services Group (12 mth Fixed Term Contract)
Are you interested in working with Professional Services clients?
Do you have the skills to lead and develop a diverse and dynamic team?
Then we have a great opportunity for you! Aon, are currently recruiting a Client Service Manager to join our Professional Services Group in London. The Client Service Manager is responsible leading a team of Client Service Advisors to deliver a consistent and high level of service to a portfolio of clients. Additionally, you will be co-ordinating and managing the provision of service to a small portfolio of clients.
This is a hybrid role with the flexibility to work both virtually and from our London office.
Aon is in the business of better decisions
At Aon, we shape decisions for the better to protect and enrich the lives of people around the world.
As an organisation, we are united through trust as one inclusive team and we are passionate about helping our colleagues and clients succeed.
What the day will look like
As a Client Service Manager your day-to-day responsibilities will focus on leading a team of Client Service Advisors to support in the servicing and management of insurance programmes for complex multinational organisations. More broadly you will support bringing the best of Aonu2019s capabilities to our clients to help them achieve their strategic objectives.
The key responsibilities will include:
Manage the service provided to clients by your team of Client Service Advisors. Ensure the highest level of service to each assigned client in line with the agreed client service tools.
Bring consistency to the team through a process of coaching and development to support Aon and our clientsu2019 objectives.
Manage your own book of clients in conjunction with the Client Managers / Client Directors
Identify and introduce Aonu2019s products and services to meet the clientu2019s needs and understand and communicate each Clientu2019s business issues and needs to the service team and other parts of Aon.
Build client relationships with key decision-makers.
Assist the Client Directors and Client Managers to grow the revenue and profitability of your client portfolio.
Work closely with the Client Service Lead to Deliver Excellent Service across PSG with Pod Leaders, Business Service Support and Business Service Managers in India
How this opportunity is different
This is a great opportunity to build a career in a team with a proven track record of developing talent. Working within a business with a huge array of innovative solutions to offer to clients. You will be supported by an experienced leadership team who want to see you succeed.
Skills and experience will ideally include
Proven experience in the insurance industry, and in client relationship management
Experience of commercial insurance ideally within Professions or Property & Casualty
Strong insurer relationships
An effective communicator
Self-disciplined, organised, and results focused
A strong team player
How we support our colleagues
In addition to our comprehensive benefits package, we encourage an inclusive workforce. Plus, our agile environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon. Furthermore, all colleagues enjoy two u201cGlobal Wellbeing Daysu201d each year, encouraging you to take time to focus on yourself. We offer a variety of working style solutions for our colleagues as well.
Our continuous learning culture inspires and equips you to learn, share and grow, helping you achieve your fullest potential. As a result, at Aon, you are more connected, more relevant, and more valued.
Aon values an innovative and inclusive workplace where all colleagues feel empowered to be their authentic selves. Aon is proud to be an equal opportunity workplace.
Aon provides equal employment opportunities to all employees and applicants for employment without regard to race, colour, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, veteran, marital, domestic partner status, or other legally protected status.
We welcome applications from all and provide individuals with disabilities with reasonable adjustments to participate in the job application, interview process and to perform essential job functions once onboard. If you would like to learn more about the reasonable accommodations we provide, email
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