1,623 Machine Repair jobs in the United Kingdom

IT Technical Support

Location: Hanley

Hours : Monday to Friday ,8am – 4pm

Salary: Up to £25,000 (DOE)

The Role:

Our client is seeking an organised and proactive IT & Systems Support Assistant to provide first-line technical support, manage CRM administration, and ensure smooth onboarding and system use for staff. This is a varied role combining IT troubleshooting, system management, and user support.

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Technical Support Officer

Hourly rate: 14.84

Location: Crossgate House Redditch B98 7SN- office based only

Contract: 3 months with review for extension

Working hours: Monday-Friday 9 to 5

Opus People Solutions are recruiting on behalf of Redditch Borough Council for a Technical Support Officer to provide administrative and Customer support to the Housing Property Service teams, including Electrical Services and Capital and Contracts, Gas Services, Health & Safety and Compliance.

Purpose of the Role:

The post holder will be the Council's Electrical Technical Support Officer who will be responsible for scheduling inspections and raising jobs for electrical and communal compliance across the council's housing assets ensuring it complies with all statutory regulations, approved Codes of Practice (ACOP), official guidance standards and best practice.

The post holder will be responsible for the day to day scheduling, filing, issuing and monitoring of all electrical EICR, Smoke, No Access, Installation programmes to the contractor

Responsibilities:

The role will include taking calls, arranging appointments, updating our property management system, updating compliance and asset spreadsheets, issuing and monitoring programmes of works, booking supervisor inspections, chasing no access, chasing compliance due dates and certification, raising jobs, closing jobs and covering phones for gas servicing during team annual leave.

The successful candidate will be a strong administrator proficient in IT programmes. Previous knowledge of facilities management, construction or property is advantageous.

For more information or to process your application, please apply now!

Job title: Technical Support Analyst
Location: Norfolk (Hybrid working)
Contract: 3 months (possible extension)
Inside IR35
Day rate: 127

Job Purpose:
The post holder will work in the Trust's IT Technical Support Team, providing second and third line support to the Trust's users. They will be responsible for ensuring the optimum use of the Trust's IT systems including managing capacity, proactively monitoring error conditions and alerts and ensuring that all of the Trust policies and procedures relating to security and best practice are adhered to.

Overview of Essential Responsibilities:

• Provides advice and guidance on technical matters, supervise the other Technical Support Analysts
• Performs work which requires the application of a significant range of fundamental principles in a variety of contexts
• Takes a structured and effective approach to own work and demonstrates leadership potential
• Is able to analyse, diagnose, design, plan, execute and evaluate work to time, cost and quality targets, exhibiting thorough familiarity with available methods, procedures, tools, equipment and standards associated with own area of specialisation and making correct choices from alternatives
• Is able to communicate effectively, both orally and in writing, with clients, customers, colleagues and subordinates
• Displays a responsible attitude to following procedures, keeping records and caring for equipment and other assets
• Is thoroughly familiar with the installed hardware and software and the procedures in use in the Computer Operations area
• Demonstrates good communication and negotiation skills with experience of dealing with users, other staff and suppliers
• Management of onsite backup and restoration procedures including creation, scheduling, maintaining, and issue resolution using the appropriate software tools and techniques. This also includes media management, rotation and archiving. Also the checking and escalation of scripted backup activities on the Oracle, and AIX systems
• Management and analysis of systems capacities and performance using agreed procedures and tools
• OS builds/rebuilds for Windows 7/10 and Windows Server; this includes specific applications, network and user configuration
• Configuration and implementation of Anti-Virus technologies for all servers/PCs within the Trust IT and related network and systems using agreed tools, procedures and software
• Participating in the administration of security implementation and analysis, involving the identification and scheduling of server level updates and patches from Microsoft and user level security infrastructure from Domain-wide administration group privileges to individual access rights to remote resources
• Prompt exporting and importing of NSTS (National Strategic Tracing Service) data from PPA Oracle database on a monthly basis
• Issue escalation for both internal and third party applications such as A&E, Maternity, Purchasing systems. NNUH Contract for IBM global services for issues management and resolution
• Provide third line technical support for the onsite helpdesk
• Onsite management of Citrix Service Farm
• Ensures that all tasks and procedures are carried out effectively and efficiently to agreed levels of service or specific requirements of service level agreements
• Works with others, including user representatives, facilities managers and contractors, to plan, schedule and supervise all maintenance and installation work associated with the system. Ensures that procedures are followed, particularly those relating to safety, AV procedures and security
• Provides verbal and written technical reports to specialists on aspects of system status. Provides non-technical reports to users and managers
• Manages the response to enquiries by users, specialists and others, prioritising as necessary, and dealing with the full range of problems, only escalating those which need specialist or management attention
• Works with system architects, designers and contractors to plan and implement major configuration changes and upgrades. Conducts investigations on system performance and makes proposals for involvement. Provides advice and assistance to specialists and other system or service providers
• Ensures that requests for support are properly logged, assigned and responded to in a timely manner and according to agreed standards and procedures. Ensures users and other interested parties are kept informed of progress and that corrective action is taken to avoid or minimise delays
• Provides advice and guidance to less experienced colleagues as required
• Liaises with systems development staff or software suppliers on the development of system enhancements to overcome known problems or further fulfil user requirements
• Participating in the on-call rota as required
• Project assignments

Technical Support Analyst

Gerrards Cross

Perm

Up to £37,000pa
 

Roles & Responsibilities

• We develop and support solutions that can help the NHS in making data-driven decisions, enable front-line healthcare workers in making safer, more informed, decisions, and empower patients to better engage with their own care.
• We are looking to build a team of experienced, collaborative, support engineers who will work together to provide enterprise-level assistance. We have many customers who require close support to ensure they have an excellent experience with our products.
• You will be focusing on working directly with our customers to identify the necessary activities required to complete each client’s implementation and ensure that the activities are performed in a timely, high-quality manner.
• We are a friendly and open-minded team, and we’re looking for people who will thrive by collaborating and implementing improvements to our approach to support.

Roles & Responsibilities

• Take incoming support calls from customers and provide assistance as required.
• Monitor incoming support tickets and ensure response within the agreed SLAs.
• Analyse customer issues, diagnose and resolve where possible.
• Escalate the issue for assistance from the development team if required.
• Maintain and track and close support issues on Jira.
• Install and customise applications for new customers.
• Run training sessions for new users.
• Test bug fixes released by the development team before delivery to the customer.

Requirements

• The role is technical, so an IT qualification/degree is required
• Knowledge and experience with the following – Application Support/ Windows/ Databases/ Remote Access Tools A hands-on and enthusiastic person who is quick to learn
• Experience working with service desk ticketing tools (Jira)
• Work effectively with a high degree of autonomy
• Excellent interpersonal and communication skills and enjoy working in a fast-paced environment

Job Title: Technical Support Specialist
Contract Type: 12 months
Work Pattern: Hybrid - 1 day from home, 4 days in the office (after training)
Salary: 14 per hour
Location: Solihull, B90 8AJ

Based in the Solihull office, you will join a team of Technical Support Specialists (TSSs) providing remote technical guidance on the use and operation of CRM products to healthcare professionals and internal departments. Full technical training will be provided.

Key Responsibilities

• Deliver technical support services in Remote Patient Monitoring and CRM devices.
  
  
• Provide accurate technical information to customers in response to inquiries and field reports.
  
  
• Support field Clinical Specialists and Territory Managers with sales support, remote care, device management, regional training, and troubleshooting.
  
  
• Assist in the delivery of educational materials for new product training and in-service seminars to physicians, nurses, and sales representatives.
  
  
• Provide technical and clinical assistance to Regulatory Affairs personnel when required.
  
  
• Collaborate with international teams to resolve product and clinical issues involving overseas customers.
  
  

• Experience in a support, troubleshooting, or customer service role (degree preferable).
  
  
• Strong customer engagement and interpersonal skills.
  
  
• Excellent verbal and written communication skills.
  
  
• Proficiency in using analytical tools and software.
  
  
• Ability to work collaboratively in a fast-paced, dynamic environment.

Randstad Business Support is acting as an Employment Business in relation to this vacancy.

• Process payments for parking permits and maintain accurate records in line with procedural guidelines.
• Respond to service requests related to parking and payments, resolving issues within defined parameters.
• Safeguard and manage valuables including money, keys, and permits, promptly reporting any losses or discrepancies.
• Monitor stock levels of pay-and-display machine components, ensuring timely replenishment and equipment maintenance.

• In-depth knowledge of relevant legislation including the Traffic Management Act 2004 and New Roads and Street Works Act 1991.
• Solid understanding of health and safety regulations and approved codes of practice.
• Familiarity with the London Permit Scheme and its operational framework.
• Flexibility to work across a 24/7 rota, including evenings, weekends, and bank holidays.
• Full, clean UK manual driving licence.

IT Technical Support

Location : Welwyn garden city (5 days on-site required)

Contract Length : 12 months.

Rate: 300 per day inside umbrella

Join Our Team as an IT Technical Support Specialist!

Our client is seeking an enthusiastic IT Technical Support Specialist to join their dynamic team! If you thrive in a fast-paced environment, enjoy solving complex issues, and are ready to support critical technology systems, we want to hear from you!

About the Role:

As an IT Technical Support Specialist, you will play a vital role in providing exceptional support to both our customers and colleagues across various technology platforms. Collaborating closely with Product, Engineering, and Infrastructure teams, you'll ensure timely resolutions and keep everyone informed throughout the process.

Key Responsibilities:

• Investigate and diagnose technology issues reported by users.
• Collaborate with peers, systems analysts, and managers to resolve or escalate incidents.
• Identify wide-impact issues and engage relevant teams to resolve them within SLA.
• Provide meeting room support and assist the Events team in delivering seamless support for executive events.
• Work with third-party contractors for major events (e.g., Tesco results broadcasts).
• Collaborate with technology teams (AV, Networks, Meeting Room Support) for testing during large-scale events.
• Maintain ownership of issues, ensuring timely updates for stakeholders.
• Stay updated with technology trends to improve resolution times and share insights with the team.
• Identify and implement process improvements while publishing knowledge base articles for new issues.
• Generate reports on ticket volumes and collaborate with the team to provide on-site support five days a week.
• Be available for occasional out-of-hours/weekend support for planned activities.

To excel in this role, you should have:

• Strong knowledge of ITIL processes (Incident and Problem Management) and IT Asset Management.
• Proficiency in ITSM tools (e.g., ZenDesk, Service Now).
• Expertise in Windows 11, Office 365 Suite, iOS, Android, printers, and security tooling.
• Familiarity with meeting room technologies (Cisco TP, MTR) and network troubleshooting.
• Excellent communication skills and a customer-focused mindset.
• Experience in a 24/7 shift environment with strong call handling skills.

Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

Technical Support Engineer - MVHR & Heat Pumps
Salary: 45,000-50,000 + benefits
Location: London Bridge (Hybrid - office & home-based)

We are working with a small but rapidly growing manufacturer of MVHR (Mechanical Ventilation with Heat Recovery) systems and heat pumps, who are now seeking a Technical Support Engineer to join their expanding team.

In this role, you'll be providing responsive technical support to clients and partners, helping to ensure projects run smoothly and customers are fully supported. You will be the go-to contact for technical queries, troubleshooting, and guidance across the MVHR and heat pump range, with a particular focus on Exhaust Air Heat Pumps (EAHPs).

This is not a sales role, but you will work closely with commercial colleagues, so an ability to build strong customer relationships and communicate technical solutions clearly is key.

Key Responsibilities:

• Provide technical support on MVHR, heat pumps and EAHPs to clients, installers, and partners.
• Respond quickly to technical queries, troubleshooting, and fault resolution.
• Support product testing, commissioning, and ongoing performance improvements.
• Liaise with the sales/commercial team, offering technical expertise during customer discussions.
• Maintain up-to-date technical documentation and training materials.

About You:

• Experience with MVHR and heat pumps (EAHP experience desirable).
• Strong mechanical/engineering background - ideally a degree or equivalent in mechanical, building services, or HVAC engineering.
• Excellent communication skills - able to explain technical issues clearly and confidently.
• A proactive, customer-focused approach, with the ability to respond quickly and effectively.

What's on Offer:

• Salary circa 45,000-50,000 + benefits.
• Hybrid working (London Bridge office + home).
• Opportunity to join a small, innovative manufacturer at an exciting stage of growth.

If you are a Mechanical Site Manager with the required experience and certifications, please contact Lily at Tech-People on (phone number removed) , or email your CV to (url removed)
Tech-People is a leading recruitment agency in M&E and Construction. We are committed to building a diverse workforce that reflects the communities in which we operate.