1,780 Maintenance Advisor jobs in the United Kingdom

Technology Site Reliability Engineering Lead

Location: HOME BASED, London, City of, United Kingdom

Contract Type: Regular

Schedule: 35

Job ID: R

Location:

The position is open to applicants based in the region of Cardiff, Wales, United Kingdom, or looking for Home-Based/Fully-Remote in the United Kingdom.

About Role:

LexisNexis Risk Solutions is seeking a Site Reliability Engineering Lead with proven industry experience to join our global engineering team.

This role will be a key player determining and refining on-going DevOps practices, agile support and deployment processes, as we continue to develop and improve the reliability of our public cloud based services. You will enjoy working in a friendly environment and benefit from our investment in staff. The role also requires On-Call rotation for off peak hours to maintain 24/7, 365 system availability.

About Team:

Our teams are collaborative and forward-thinking; the successful candidate will help shape the operations and support for critical applications, customers and projects, working closely with Development, QA, IT Operations and Customer Operations teams. You will be a collaborative team player, with ability to influence, communicate and solve problems effectively, whilst handling a fast-paced working environment.

Main Responsibilities:

Lead SRE teams to build / maintain "Infrastructures as Code", software services (PaaS and SaaS), security policies and continuous integration / deployment processes

Removal of technical debt, security hardening and continued optimisation of our cloud based environments

Maintaining critical production services with a view to provide best possible uptime and a huge focus on reliability around tier 1 / mission critical 24/7 services

Working with diverse technical and non-technical teams, including Development, QA, IT Operations, Customer Operations and Project Management teams

Emphasis on leading FinOps processes for continuous review and ongoing cost optimisation

Essential Skills and Attributes:

People 40%

- Leading SRE Team/s to ensure:

Rotating staff within the teams across products / platforms to ensure broad experience / skill-set

Sharing and collaboration across other SRE Managers/Leads/Cloud Centre of Excellence to ensure best of breed practices are adopted

A passion for mentoring and development of direct reports, including own ability to develop / keep up to date with a fast paced sector

Maintenance of systems / application documentation for technical and non-technical audiences

Set appropriate goals, ongoing objective setting and general line management of direct reports

Financial 5%

- Has strong business acumen and financial budgeting skills

Maintain and forecast cloud OPEX spend

Ensure that cloud spend is reasonable and constantly optimised via FinOps processes

Customer 20%

Ultimate Accountability across a Group Of Products for uptime and resiliency of those products

Ensure 24/7 technical support and Service Level Agreements for customers is met

Technical 30%

Responsibility for examining complex releases to ensure system resilience

Drives automation to aid productivity, minimising the amount of traditional operational effort and maximise Infrastructure as Code

Good understanding of defensive, corrective, detective controls and general application troubleshooting

Delivery of resilient application stacks via "Infrastructure as Code" and other DevOps practices

Monitoring and on-going support of critical, high revenue business applications

Diagnosis and resolution of complex system and application issues

Relevant experience of hosting missing critical apps within public cloud providers such as AWS and / or Azure through services such as EC2, ECS, AKS or ACA

Experience working with containerised workloads such as Docker and orchestration via Kubernetes

Other 5%

Manage Customer Reliability Engineering Activities driving Application Monitoring, Metrics, Incident Reviews and Long Term Actions

Support BISO activities / implementing InfoSec changes and experience of working with security based tooling such as Qualys, Wiz, Trufflehog, GitHub Advanced Security, etc

Qualifications:

10+ years experience and proven background working in a technical, Cyber Security related position.

2+ years experience management (including people management)

BSc Engineering/Computer Science/IT Security or relevant experience.

Benefits of this role:

The opportunity to work on a full range of challenging and interesting technologies and help to conquer some of the next generation of financial crime and compliance related challenges

Get to make a real difference to our customers and society

Help us to continually evolve and modernise our Technology stack, including contributing to our technology radar and the evolution of our products

The opportunity to learn or improve skillsets around a multitude of technologies, including but not limited to: AWS, Azure, Docker, Kubernetes, and Terraform

What is it like to work here?

Outstanding - you have probably already got a feel for what we do and the technology we are involved with but what is really stands us out from the crowd is our culture. We are an agile, dynamic, and forward-thinking organization who understands the importance of looking after our staff. We pride ourselves on delivering high-quality products, providing our employees with interesting challenges for their personal and career development whilst also striking the right balance between work and family life.

Why Work for LexisNexis Risk Solutions (RSG)

Explore our passion for discovery.

Global companies and governmental entities rely on us to solve their most complex data challenges. Our employees collaborate to reduce risks and create opportunities for customers in more than 100 countries. We are adaptable, curious, and ambitious. That is why here, you will have the freedom to drive change, the trust to find your own path, and the space to explore more.

We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form or please contact .

Criminals may pose as recruiters asking for money or personal information. We never request money or banking details from job applicants. Learn more about spotting and avoiding scams here.

Please read our Candidate Privacy Policy.

USA Job Seekers:

We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law. EEO Know Your Rights.

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Software Engineer, Site Reliability Engineering
_corporate_fare_ Google _place_ London, UK
**Early**
Experience completing work as directed, and collaborating with teammates; developing knowledge of relevant concepts and processes.
**Minimum qualifications:**
+ Bachelor's degree in Computer Science, a related field, or equivalent practical experience.
+ 1 year of experience with software development in one or more programming languages during coursework/projects, research, internships, or practical experience in school, work, or open source projects.
**Preferred qualifications:**
+ Master's degree in Computer Science or Engineering, or a related field.
+ 1 year of experience with data structures/algorithms
**About the job**
Site Reliability Engineering (SRE) combines software and systems engineering to build and run large-scale, massively distributed, fault-tolerant systems. SRE ensures that Google Cloud's services-both our internally critical and our externally-visible systems-have reliability, uptime appropriate to customer's needs and a fast rate of improvement. Additionally SRE's will keep an ever-watchful eye on our systems capacity and performance.
Much of our software development focuses on optimizing existing systems, building infrastructure and eliminating work through automation. On the SRE team, you'll have the opportunity to manage the complex challenges of scale which are unique to Google Cloud, while using your expertise in coding, algorithms, complexity analysis and large-scale system design. SRE's culture of intellectual curiosity, problem solving and openness is key to its success. Our organization brings together people with a wide variety of backgrounds, experiences and perspectives. We encourage them to collaborate, think big and take risks in a blame-free environment. We promote self-direction to work on meaningful projects, while we also strive to create an environment that provides the support and mentorship needed to learn and grow.
**Responsibilities**
+ Write product or system development code.
+ Review code developed by other engineers and provide feedback to ensure best practices (e.g., style guidelines, checking code in, accuracy, testability, and efficiency).
+ Contribute to existing documentation or educational content and adapt content based on product/program updates and user feedback.
+ Triage product or system issues and debug/track/resolve by analyzing the sources of issues and the impact on hardware, network, or service operations and quality.
+ Participate in, or lead design reviews with peers and stakeholders to decide amongst available technologies.
Information collected and processed as part of your Google Careers profile, and any job applications you choose to submit is subject to Google'sApplicant and Candidate Privacy Policy (./privacy-policy) .
Google is proud to be an equal opportunity and affirmative action employer. We are committed to building a workforce that is representative of the users we serve, creating a culture of belonging, and providing an equal employment opportunity regardless of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), expecting or parents-to-be, criminal histories consistent with legal requirements, or any other basis protected by law. See alsoGoogle's EEO Policy ( ,Know your rights: workplace discrimination is illegal ( ,Belonging at Google ( , andHow we hire ( .
If you have a need that requires accommodation, please let us know by completing ourAccommodations for Applicants form ( .
Google is a global company and, in order to facilitate efficient collaboration and communication globally, English proficiency is a requirement for all roles unless stated otherwise in the job posting.
To all recruitment agencies: Google does not accept agency resumes. Please do not forward resumes to our jobs alias, Google employees, or any other organization location. Google is not responsible for any fees related to unsolicited resumes.
Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also and If you have a need that requires accommodation, please let us know by completing our Accommodations for Applicants form:

Team Lead - Site Reliability Engineering

Arbuthnot Latham has been associated with banking since 1833. We combine private and commercial banking, wealth planning and investment management. We believe in traditional relationship and service-led banking powered by modern technology.nJob purposenThe Team Lead - Site Reliability Engineering is responsible for ensuring the effective and efficient running of the current NOC team with a view to transition to an SRE function over time.nThe team is responsible for enabling innovation and velocity of change while ensuring system reliability focusing on the critical features and functionality within products and platforms. It collaborates with the business or product owners to prioritise operational requirements by defining service-level indicators (SLIs) and service-level objectives (SLOs) to monitor and optimise customer journey and experience. Its goal is to design and operate scalable resilient systems utilising software engineering principles. It brings skills and expertise to automating manual tasks (TOIL) in such areas as incident management, problem management, change management, and release management tasks, and provides operational insights through monitoring and observability; and other aspects involved in preparing and optimising automated delivery solutions.nTo place the interests of customers at the centre of all activities, act in a way that is consistent with achieving good outcomes for consumers; and to comply with the FCA and PRA's Conduct Rules.nKey Responsibilities:nLead, manage and motivate the team.nEnsure the team are following best practice across all disciplines.nHave oversight of team tasks including investigation, troubleshooting, diagnosis, resolution and recovery to minimise impact to services.nAudit the Engineers’ calls and tickets for quality assurance and provide feedback and coaching as required.nDrive a culture of Customer Excellence and Continual Service Improvement within the team.nI dentify, develop, communicate, and implement process changes within the team.nAct as a point of escalation for the team.nSRE responsibilities:

Help define the SRE practice for the organisation,

collaborate with other stakeholders to select the relevant SRE principles, define the objectives and measurements of the outcomes.nCollaborate with stakeholders such as product and platform owners,

to define service level objectives (SLOs), and service-level indicators (SLIs) for system operations focused on the critical features of the customers journey and experience.nTrack and manage reliability performance against agreed SLOs , in partnership with other IT teams or other stakeholders, and ensure systems continue to meet SLOs over time.nEnsure key stakeholders,

product owners, and platform owners are informed of reliability concerns and their potential impact to the customer experience.nProvide expert knowledge on

reliability approaches,

to ensure our organisation achieves its goals and roadmap for reliability.nChampion reliability

being treated as a feature in products and platforms and promote the concept across all phases of the software development life cycle.nCreate dashboards and reports to communicate key metrics,

to product owners and key stakeholders.nDesign, code, test and deliver solutions

to automate manual operation (i.e., “TOIL”).nParticipate in operations support and on-call rotation shifts,

for SRE supported systems and products.nParticipate in or lead problem management activities , including post-mortem incident analysis, and provision of technical insight, documented findings, outcomes and recommendations as part of a root cause analysis to troubleshoot priority incidents.nImplement automation to reduce probability and/or impact of problems recurring

(possible options could include automated incident response, enhanced monitoring, observability initiatives, automation to change and release management).nIdentify, evaluate, and recommend monitoring and observability tools

and diagnostic techniques to improve system observability and insights, including identification of requirements, nonfunctional requirements, design, implementation and operationalisation.nParticipate in system design, platform management, capacity planning

at launch reviews and sprint planning sessions, or product and platform architecture discussions. Ensure all operational requirements including availability, performance and disaster recovery are met.nCollaborate and share lessons learned

regarding reliability, performance and incidents with all stakeholders.nParticipate and exert influence in organisational learning initiatives

such as communities of practice to share knowledge and foster a continuous learning and improvement mindset.nSupport architects working on new solutions,

including analysing requirements, supporting technical architecture activities, prototyping, designing and developing reusable infrastructure artifacts, testing, implementing, and preparing for ongoing support.nTrain and mentor

the team to ensure SRE best practices evolve and scale successfully in the organisation.nShift working pattern -

there is a requirement to work shifts and on call hours.nRisk:

Responsible for managing risks inherent to the role by diligently observing internal policies and procedures.nAct as a point of escalation for customers and internal stakeholders as required.nKey Interfaces:nIT Infrastructure teamnHeads of departmentsnVertical teamsnChange Management teamnAll business areas across the Groupn3rd party suppliersnIT Service DesknPerson Specification

Knowledge/

Experience/Skills:nLine management/team leader experiencenUnderstanding of software engineering principles (source control, versioning, code reviews, etc.)nWorking in an environment that complies with ISO27001, NIST, CIS Benchmarks, PCIDSS amongst othersnLeading root cause analysis and blameless postmortems in complex environmentsnExperience of communicating complex issues to senior stakeholders and technical teams.nImplementation of highly available and reliable systems, using multi-AZ and multiregional approachesnExpertise with monitoring and observability tools (e.g. SolarWinds, Datadog, Azure/AWS native tools)nExpertise with SLI/SLO management tools such as (ServiceNow)nExpertise with Incident ticketing and change management systems such as (ServiceNow, Ivanti)nExpertise with automated incident response tools such as (Pager Duty, ServiceNow)nExpertise with software development frameworks/languages (e.g., Java, PHP, Python, PowerShell)nExtensive knowledge of cloud ecosystems (e.g. AWS, Red Hat OpenShift, Oracle Cloud Infrastructure, Microsoft Azure)nKnowledge of DevOps tools, such as CI/CD tools (e.g., Azure DevOps, GitHub, GitLab, Jira, Harness, Jenkins)nKnowledge of Infrastructure-as-code approaches, role-specific automation tools and associated programming languages (e.g., AWS CloudFormation, Azure ARM, Hashi Corp Terraform, Progress Chef, Perforce Puppet)nKnowledge of Orchestration tools (e.g., Cloudify, env0, Morpheus Data, Pliant, RackN, Scalr, Spacelift, Terraform for Cloud) desirablenCloud provider services (e.g., AWS, Azure, Oracle, regional providers)nOperating systems (e.g., Windows and Linux, including scripting experience)nKnowledge of scalable architectures, including APIs, microservices and PaaS desirablenKnowledge of architecting for resilience (e.g., HA, multi-AZ, multiregional, backup and recovery tools) desirablenQualifications:nBachelors or masters degree in computer science, information systems or a related field, or equivalent work experiencenSRE foundation course completed, and qualification gainednAutomation provider certificationsnTeam WorkingnInfluencing OthersnPerformance FocusnChange FocusnWorking ProactivelynProblem Solving and JudgementnAbout Us

Life, Work and BenefitsnArbuthnot Latham is committed to equal-opportunities for all staff and candidates. We embrace inclusion & diversity and understand why they are critical for the success of our business and people.nAgile working - (3 Days in London Office per week)nCompetitive salary, pension & holiday allowancenBUPA Health covern4x Life AssurancenDiscretionary bonusnMarket leading maternity/paternity and menopause policiesnData Privacy and Reasonable adjustmentsnWe take keeping your data security seriously. For more detail on how we may keep your data please refer to our Privacy NoticenReasonable adjustments

: Please let us know of any adjustments or arrangements that you may need to help you apply to this role or that will help you during the recruitment process. If you wish to discuss any particular requirements or concerns you have because of a disability or medical condition please contact us Information you provide about any disability or medical condition will remain confidential unless it is necessary to disclose it to other members of staff or outside agencies to ensure the health and safety of yourself and others, or to implement the adjustments you require. In these circumstances we will first discuss with you how and to whom the information may be disclosed.

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**The team you'll be working with:**
We are seeking an experienced Site Reliability Engineer (SRE) / Observability Technical Lead to join our team and drive the strategy and execution of observability and reliability projects across our clients. The ideal candidate will have deep expertise in Application Performance Monitoring (APM), Infrastructure as Code (IaC), automation, and distributed tracing using OpenTelemetry. As a lead, you will guide the design, implementation, and continuous improvement of observability solutions, ensuring system reliability, performance, and scalability while fostering best practices in SRE and DevOps.
**What you'll be doing:**
+ Lead the strategic development and management of observability and reliability frameworks across the organization, ensuring alignment with business goals and technical requirements.
+ Design and implementation of monitoring and observability solutions, collaborating with engineering teams to define standards and best practices.
+ Manage Infrastructure as Code (IaC) initiatives using Terraform, coordinating with cloud and infrastructure teams to ensure scalable and secure deployments.
+ Drive automation strategies for monitoring, alerting, and logging pipelines, focusing on process improvements and operational efficiency.
+ Develop and maintain comprehensive observability roadmaps, including distributed tracing, logging, and metrics collection strategies.
+ Collaborate with product management, sales, and pre-sales teams to provide technical expertise and support during solution design and customer engagements.
+ Lead cross-functional teams to enhance CI/CD pipelines and deployment reliability, ensuring smooth integration of observability tools and practices.
+ Engage with vendors and strategic partners to evaluate, select, and integrate observability and monitoring solutions, ensuring alignment with organizational needs and fostering strong collaborative relationships.
+ Mentor and develop junior engineers and analysts, fostering a culture of reliability, observability, and operational excellence.
**What experience you'll bring:**
+ 5+ years of experience in SRE, Observability, or DevOps roles, with leadership responsibilities.
+ Proven expertise with Application Performance Monitoring (APM) tools such as New Relic, Datadog, AppDynamics, or Dynatrace.
+ Hands-on experience with OpenTelemetry (OTel) for distributed tracing and observability instrumentation.
+ Strong proficiency in Infrastructure as Code (IaC) using Terraform.
+ Solid understanding of cloud platforms including AWS, GCP, or Azure.
+ Experience with automation/configuration management tools like Ansible, Chef, or Puppet.
+ Deep knowledge of CI/CD pipelines and tools such as GitHub Actions, Jenkins, or Azure DevOps.
+ Experience managing Kubernetes and containerized environments (Docker, Helm).
+ Familiarity with log aggregation and analysis platforms like ELK Stack or Splunk.
+ Excellent leadership, communication, and collaboration skills.
**Who we are:**
We're a business with a global reach that empowers local teams, and we undertake hugely exciting work that is genuinely changing the world. Our advanced portfolio of consulting, applications, business process, cloud, and infrastructure services will allow you to achieve great things by working with brilliant colleagues, and clients, on exciting projects.
Our inclusive work environment prioritises mutual respect, accountability, and continuous learning for all our people. This approach fosters collaboration, well-being, growth, and agility, leading to a more diverse, innovative, and competitive organisation. We are also proud to share that we have a range of Inclusion Networks such as: the Women's Business Network, Cultural and Ethnicity Network, LGBTQ+ & Allies Network, Neurodiversity Network and the Parent Network.
For more information on Diversity, Equity and Inclusion please click here: Creating Inclusion Together at NTT DATA UK | NTT DATA ( we'll offer you:**
We offer a range of tailored benefits that support your physical, emotional, and financial wellbeing. Our Learning and Development team ensure that there are continuous growth and development opportunities for our people. We also offer the opportunity to have flexible work options.
You can find more information about NTT DATA UK & Ireland here: are an equal opportunities employer. We believe in the fair treatment of all our employees and commit to promoting equity and diversity in our employment practices. We are also a proud Disability Confident Committed Employer - we are committed to creating a diverse and inclusive workforce. We actively collaborate with individuals who have disabilities and long-term health conditions which have an effect on their ability to do normal daily activities, ensuring that barriers are eliminated when it comes to employment opportunities. In line with our commitment, we guarantee an interview to applicants who declare to us, during the application process, that they have a disability and meet the minimum requirements for the role. If you require any reasonable adjustments during the recruitment process, please let us know. Join us in building a truly diverse and empowered team.
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Site Reliability Engineering (SRE) / Observability Technical Lead

Join to apply for the

Site Reliability Engineering (SRE) / Observability Technical Lead

role at

NTT DATA Europe & LatamnWe are seeking an experienced Site Reliability Engineer (SRE) / Observability Technical Lead to join our team and drive the strategy and execution of observability and reliability projects across our clients. The ideal candidate will have deep expertise in Application Performance Monitoring (APM), Infrastructure as Code (IaC), automation, and distributed tracing using OpenTelemetry. As a lead, you will guide the design, implementation, and continuous improvement of observability solutions, ensuring system reliability, performance, and scalability while fostering best practices in SRE and DevOps.

What you'll be doing:

Lead the strategic development and management of observability and reliability frameworks across the organization, ensuring alignment with business goals and technical requirements.

Design and implementation of monitoring and observability solutions, collaborating with engineering teams to define standards and best practices.

Manage Infrastructure as Code (IaC) initiatives using Terraform, coordinating with cloud and infrastructure teams to ensure scalable and secure deployments.

Drive automation strategies for monitoring, alerting, and logging pipelines, focusing on process improvements and operational efficiency.

Develop and maintain comprehensive observability roadmaps, including distributed tracing, logging, and metrics collection strategies.

Collaborate with product management, sales, and pre-sales teams to provide technical expertise and support during solution design and customer engagements.

Lead cross-functional teams to enhance CI/CD pipelines and deployment reliability, ensuring smooth integration of observability tools and practices.

Engage with vendors and strategic partners to evaluate, select, and integrate observability and monitoring solutions, ensuring alignment with organizational needs and fostering strong collaborative relationships.

Mentor and develop junior engineers and analysts, fostering a culture of reliability, observability, and operational excellence.

What experience you'll bring:

5+ years of experience in SRE, Observability, or DevOps roles, with leadership responsibilities.

Proven expertise with Application Performance Monitoring (APM) tools such as New Relic, Datadog, AppDynamics, or Dynatrace.

Hands-on experience with OpenTelemetry (OTel) for distributed tracing and observability instrumentation.

Strong proficiency in Infrastructure as Code (IaC) using Terraform.

Solid understanding of cloud platforms including AWS, GCP, or Azure.

Experience with automation/configuration management tools like Ansible, Chef, or Puppet.

Deep knowledge of CI/CD pipelines and tools such as GitHub Actions, Jenkins, or Azure DevOps.

Experience managing Kubernetes and containerized environments (Docker, Helm).

Familiarity with log aggregation and analysis platforms like ELK Stack or Splunk.

Excellent leadership, communication, and collaboration skills.

Who we are:

We’re a business with a global reach that empowers local teams, and we undertake hugely exciting work that is genuinely changing the world. Our advanced portfolio of consulting, applications, business process, cloud, and infrastructure services will allow you to achieve great things by working with brilliant colleagues, and clients, on exciting projects.

Our inclusive work environment prioritises mutual respect, accountability, and continuous learning for all our people. This approach fosters collaboration, well-being, growth, and agility, leading to a more diverse, innovative, and competitive organisation. We are also proud to share that we have a range of Inclusion Networks such as: the Women’s Business Network, Cultural and Ethnicity Network, LGBTQ+ & Allies Network, Neurodiversity Network and the Parent Network.

For more information on Diversity, Equity and Inclusion please click here: Creating Inclusion Together at NTT DATA UK | NTT DATA

What we'll offer you:

We offer a range of tailored benefits that support your physical, emotional, and financial wellbeing. Our Learning and Development team ensure that there are continuous growth and development opportunities for our people. We also offer the opportunity to have flexible work options.

You can find more information about NTT DATA UK & Ireland here: are an equal opportunities employer. We believe in the fair treatment of all our employees and commit to promoting equity and diversity in our employment practices. We are also a proud Disability Confident Committed Employer - we are committed to creating a diverse and inclusive workforce. We actively collaborate with individuals who have disabilities and long-term health conditions which have an effect on their ability to do normal daily activities, ensuring that barriers are eliminated when it comes to employment opportunities. In line with our commitment, we guarantee an interview to applicants who declare to us, during the application process, that they have a disability and meet the minimum requirements for the role. If you require any reasonable adjustments during the recruitment process, please let us know. Join us in building a truly diverse and empowered team.

Seniority level

Mid-Senior level

Employment type

Full-time

Job function

Engineering and Information Technology

Industries

IT Services and IT Consulting

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 Site Reliability Engineering Professional (Snowhill, Birmingham, United Kingdom)

Job Req ID: 51667

Posting Date: 1st October 2025

Function:  Engineering

Location: Birmingham, 3 days in office

Salary: Competitive + excellent benefits

Why this job matters

This role is key to supporting HMRC by delivering and enhancing network tooling, automation, and lab infrastructure that underpin mission-critical services. As part of BT's commitment to building the best networks and delivering top-tier service across Europe, you’ll directly contribute to our ambition to be number one for Service. Your work will help drive continuous improvement and innovation, supporting not just our customers, but our colleagues, communities, and the country. 

Please note you must either hold or be eligible for SC (Security Clearance) for this role, which will require a minimum of 5 years working history in the UK to be eligible. 

What you’ll be doing

•    Supporting the implementation and optimisation of CI/CD pipelines, automation frameworks, and Infrastructure as Code (IaC) solutions using Cloud, Git, and container technologies.
•    Maintaining and enhancing monitoring tools to maximise system uptime, performance, and reliability, while actively contributing to improvements in Site Reliability Engineering practices and workflows.
•    Installing, configuring (including networking), administering, troubleshooting, and managing virtual machines, along with integrating tools via APIs.
•    Investigating and resolving technical issues assigned by the Tools Manager, and participating in technical meetings, change advisory boards, and service reviews as needed.
•    Creating and maintaining high-quality technical documentation - covering processes, procedures, and work instructions - in line with internal standards and quality frameworks.

The skills you’ll need

Infrastructure Configuration

Application Performance Monitoring & Alerting

Programming/Scripting

Operating Systems

Continuous Integration/Continuous Deployment Automation & Orchestration

What we'd like to see on your CV

• Hands-on experience with server operating systems, particularly Windows Server, and advanced knowledge of VMware environments (including vCenter 7); experience with network change implementations supporting incident resolution and project delivery.

• Demonstrated ability to create detailed, consumable documentation for tooling deployments, automation (including CI/CD), recovery, testing, and implementation planning.

• Solid scripting and development skills across a range of technologies including Python, PowerShell, HTML, JavaScript, SQL, XML, REST, SOAP, and experience developing operational procedures, processes, and scripts.

• Proven track record of working effectively within ITIL-aligned environments, with hands-on experience using ITSM platforms such as ServiceNow, and a deep understanding of service management best practices.

• A collaborative working style, with experience engaging suppliers and cross-functional teams to drive solutions, service improvements, and successful project outcomes.

Benefits

At BT, we entertain, educate, and empower millions of people every single day. We’re a brand built on connecting people – whether that’s friends, family, businesses, or communities. Working here, you’ll receive an attractive salary and a range of competitive benefits, but – more than that – you’ll be joining an ambitious organisation with a culture of togetherness, collaboration, and inclusivity, that takes a genuine and proactive interest in your progress and development.

•    10% on target annual bonus 
•    BT Pension scheme, minimum 5% employee contribution, BT contribution 10%
•    X4 Salary Life Assurance
•    Huge range of flexible benefits including Cycle to Work, Healthcare, Season Ticket Loan, Electric Vehicle Salary Sacrifice
•    25 days annual leave (not including bank holidays), increasing with service
•    From January 2025, equal family leave:  receive 18 weeks at full pay, 8 weeks at half pay and 26 weeks at the statutory rate. It’s for all parents, no matter how your family is made up.
•    Enhanced women’s health support: including help with menopause symptoms, cancer screenings, period care and more.
•    24/7 private virtual GP appointments for UK colleagues
•    2 weeks paid carer’s leave 
•    World-class training and development opportunities
•    Option to join BT Shares Saving schemes
•    Discounted broadband, mobile and TV package
•    Access to 100’s of retail discounts including the BT shop

Flexible Working
This role offers a 3 together, 2 wherever working model. This means you are required to be at your contractual location 3 days a week with 2 flexible days per week. 

With over 175 years of heritage, BT is now the flagship business brand of BT Group. We’ve brought together our best people and capabilities into a B2B powerhouse serving 1.2 million business customers internationally.

We’re a global leader for secure connectivity and collaboration platforms for businesses of all shapes and sizes, from big household names and government departments, right through to sole traders and new start-ups. But it’s not just the technology that matters, it’s what it can do to help them build stronger, smarter, more secure businesses.

We value diversity and inclusion and believe in making a positive impact. We connect for good by championing digital inclusion and equipping people, businesses, and communities with digital skills to thrive.

As a member of our team, you will be part of an organisation that celebrates difference, fosters innovation and provides you with opportunities to be your best. With millions of businesses relying on us daily, joining BT means you can be part of a diverse and multi-skilled team that makes a significant impact to society.

A FEW POINTS TO NOTE:

Although these roles are listed as full-time, if you’re a job share partnership, work reduced hours, or any other way of working flexibly, please still get in touch.

We will also offer reasonable adjustments for the selection process if required, so please do not hesitate to inform us.

DON'T MEET EVERY SINGLE REQUIREMENT?

Studies have shown that women and people who are disabled, LGBTQ+, neurodiverse or from ethnic minority backgrounds are less likely to apply for jobs unless they meet every single qualification and criteria. We're committed to building a diverse, inclusive, and authentic workplace where everyone can be their best, so if you're excited about this role but your past experience doesn't align perfectly with every requirement on the Job Description, please apply anyway - you may just be the right candidate for this or other roles in our wider team.

 Site Reliability Engineering Specialist (Snowhill, Birmingham, United Kingdom)

Recruiter: Djoice Silva

Hiring Manager: Laura O'Connor (TDKO11 R)

This role will be based in Birmingham - Hybrid working - 3 days in the office.

At BT International, our purpose is to keep the world connected. As part of BT, we build on almost 180 years of innovation and expertise to deliver secure connectivity and digital services to some of the world’s leading multinational businesses and organisations. Our customers trust us to safeguard their data, drive their digital transformation and keep their businesses running.

With colleagues on the ground across the world and supporting customers wherever they need to operate, BT International offers a truly global experience. Whether it’s about providing cloud connectivity, helping organisations collaborate, or enabling innovation in cybersecurity and digital services, you’ll be part of a team that shapes how businesses succeed in a world that is being transformed by AI.

If you have the drive and ambition to make an impact on a global stage, BT International is where it happens.

About this role – Site Reliability Engineering Specialist – Global

BTI Professionals were established as a progressive step toward the convergence of multiple domains across BT. We pride ourselves on delivering expert third line support to an extensive range of services; ensuring the required levels of availability are maintained. The team are widely recognised for getting things done, while making transformational improvements along the way. We do this by ensuring we have the right people to achieve our high ambitions.

We are seeking a driven technical leader to join the unit. This role will specialise in system administration and server management with a curious approach towards automation. Candidates will be required to leverage their expertise in system administration and use software to transform the way we interact with networks. A key responsibility will be investigating and learning new technologies, so a desire to learn is equally as valuable as experience.

What you’ll be doing

• Network Delivery: Support the Implementation of flawless change into the live network, utilising automation and CI/CD pipelines.
• Network Monitoring: Configure, maintain, and monitor systems and network infrastructure to ensure optimal health, performance, and reliability.
• Automation Tools: Utilise tools such as Ansible to provision and manage infrastructure resources in a scalable and efficient manner.
• Technical Acumen: Apply your understanding of network principles to troubleshoot network faults within our systems and look at how you can optimise performance and enhance security across our infrastructure.
• Incident Management and Resolution: Be prepared to support a 365x24/7 callout, providing third line technical resolution covering an extensive range of technologies.
• Customer Focus: Be a technical expert who understands the end-to-end journey of our customers.
• Growth and Development: As a technically talented expert you should enhance the brand of the team and support those around you to be accountable and perform at their best.

You'll have the following skills & experience

You must have

• Experience in an ISP Environment : Proven experience in a fast-paced ISP setting, managing and troubleshooting large-scale networks.
• Sysadmin/Server Management: Strong skills in system administration, server management, and compute resources with experience in deploying and managing containerised applications using orchestration tools such as Kubernetes.
• Technical Proficiency : Strong understanding of network architecture, design, and implementation.
• Monitoring and Logging Solutions : Familiarity with monitoring and logging solutions such as Elastic search, Apache Kafka, and Prometheus.
• Programming Proficiency : Proficiency in at least one programming language, such as Python, Ansible or Go.
• Growth Mindset: S elf-driven attitude towards learning new skills and aiding the development of others.

Desired

• Network Fundamentals : In-depth knowledge of network protocols, including BGP, IS-IS, and others.
• Vendor Hardware Expertise : Hands-on experience with hardware from leading vendors such as Cisco, Juniper, and Nokia.
• Continuous Application Deployments : Experience deploying new developments to live networks across a variety of infrastructure, including Virtual Machines, Routers, Switches, and Servers.

Benefits

•    Competitive salary

•    10% on target bonus

•    BT Pension scheme, minimum 5% Employee contribution, BT contribution 10%

•    25 days annual leave (not including bank holidays), increasing with service

•    Huge range of flexible benefits including cycle to work, healthcare, season ticket loan

•    World-class training and development opportunities

•    Option to join BT Shares Saving schemes

•    Discounted broadband, mobile and TV packages

•    Access to 100’s of retail discounts including the BT shop

•    On call allowances and overtime

With over 175 years of heritage, BT is now the flagship business brand of BT Group. We’ve brought together our best people and capabilities into a B2B powerhouse serving 1.2 million business customers internationally.

We’re a global leader for secure connectivity and collaboration platforms for businesses of all shapes and sizes, from big household names and government departments, right through to sole traders and new start-ups. But it’s not just the technology that matters, it’s what it can do to help them build stronger, smarter, more secure businesses.

We value diversity and inclusion and believe in making a positive impact. We connect for good by championing digital inclusion and equipping people, businesses, and communities with digital skills to thrive.

As a member of our team, you will be part of an organisation that celebrates difference, fosters innovation and provides you with opportunities to be your best. With millions of businesses relying on us daily, joining BT means you can be part of a diverse and multi-skilled team that makes a significant impact to society.

A FEW POINTS TO NOTE:

Although these roles are listed as full-time, if you’re a job share partnership, work reduced hours, or any other way of working flexibly, please still get in touch.

We will also offer reasonable adjustments for the selection process if required, so please do not hesitate to inform us.

DON'T MEET EVERY SINGLE REQUIREMENT?

Studies have shown that women and people who are disabled, LGBTQ+, neurodiverse or from ethnic minority backgrounds are less likely to apply for jobs unless they meet every single qualification and criteria. We're committed to building a diverse, inclusive, and authentic workplace where everyone can be their best, so if you're excited about this role but your past experience doesn't align perfectly with every requirement on the Job Description, please apply anyway - you may just be the right candidate for this or other roles in our wider team.

Senior Software Engineer, Site Reliability Engineering, Google Cloud
_corporate_fare_ Google _place_ London, UK
**Mid**
Experience driving progress, solving problems, and mentoring more junior team members; deeper expertise and applied knowledge within relevant area.
**Minimum qualifications:**
+ Bachelor's degree in Computer Science, a related field, or equivalent practical experience.
+ 5 years of experience with software development in one or more programming languages.
+ 3 years of experience in designing, analyzing, and troubleshooting large-scale distributed systems.
+ 2 years of experience leading projects and providing technical leadership.
**Preferred qualifications:**
+ Experience working in computing, distributed systems, storage, or networking.
+ Expertise in designing, analyzing, and troubleshooting large-scale distributed systems.
+ Ability to debug, optimize code, and to automate routine tasks.
+ Systematic problem-solving approach, coupled with effective verbal and written communication skills.
**About the job**
Site Reliability Engineering (SRE) combines software and systems engineering to build and run large-scale, massively distributed, fault-tolerant systems. SRE ensures that Google Cloud's services-both our internally critical and our externally-visible systems-have reliability, uptime appropriate to customer's needs and a fast rate of improvement. Additionally SRE's will keep an ever-watchful eye on our systems capacity and performance.
Much of our software development focuses on optimizing existing systems, building infrastructure and eliminating work through automation. On the SRE team, you'll have the opportunity to manage the complex challenges of scale which are unique to Google Cloud, while using your expertise in coding, algorithms, complexity analysis and large-scale system design. SRE's culture of intellectual curiosity, problem solving and openness is key to its success. Our organization brings together people with a wide variety of backgrounds, experiences and perspectives. We encourage them to collaborate, think big and take risks in a blame-free environment. We promote self-direction to work on meaningful projects, while we also strive to create an environment that provides the support and mentorship needed to learn and grow.
Behind everything our users see online is the architecture built by the Technical Infrastructure team to keep it running. From developing and maintaining our data centers to building the next generation of Google platforms, we make Google's product portfolio possible. We're proud to be our engineers' engineers and love voiding warranties by taking things apart so we can rebuild them. We keep our networks up and running, ensuring our users have the best and fastest experience possible.
**Responsibilities**
+ Engage in and improve the whole lifecycle of services-from inception and design, through to deployment, operation and refinement.
+ Support services before they go live through activities such as system design consulting, developing software platforms and frameworks, capacity planning and launch reviews.
+ Maintain services once they are live by measuring and monitoring availability, latency and overall system health.
+ Scale systems sustainably through mechanisms like automation, and evolve systems by pushing for changes that improve reliability and velocity.
+ Practice sustainable incident response and blameless postmortems.
Information collected and processed as part of your Google Careers profile, and any job applications you choose to submit is subject to Google'sApplicant and Candidate Privacy Policy (./privacy-policy) .
Google is proud to be an equal opportunity and affirmative action employer. We are committed to building a workforce that is representative of the users we serve, creating a culture of belonging, and providing an equal employment opportunity regardless of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), expecting or parents-to-be, criminal histories consistent with legal requirements, or any other basis protected by law. See alsoGoogle's EEO Policy ( ,Know your rights: workplace discrimination is illegal ( ,Belonging at Google ( , andHow we hire ( .
If you have a need that requires accommodation, please let us know by completing ourAccommodations for Applicants form ( .
Google is a global company and, in order to facilitate efficient collaboration and communication globally, English proficiency is a requirement for all roles unless stated otherwise in the job posting.
To all recruitment agencies: Google does not accept agency resumes. Please do not forward resumes to our jobs alias, Google employees, or any other organization location. Google is not responsible for any fees related to unsolicited resumes.
Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also and If you have a need that requires accommodation, please let us know by completing our Accommodations for Applicants form:

Software Engineering, Site Reliability Engineering BS/MS Intern, 2026
_corporate_fare_ Google _place_ London, UK; Zürich, Switzerland; +7 more; +6 more _bar_chart_ Intern & Apprentice
_info_outline_
X
Please complete your application before **October 24, 2025** . We encourage you to apply as early as possible as we review applications on a rolling basis.
This internship is intended for students enrolled in their penultimate/final year of education in an accredited Bachelor's or Master's full-time degree program located in the EMEA region. Participation in the internship program requires that you are located in one of the specific country locations identified for this role for the duration of the internship program. Interns will be required to be available to work full time for a minimum of 13 weeks over the Summer 2026 (starting in May, June or July) for the duration of the program. Individuals applying for this position will not be eligible for immigration sponsorship.
To start the application process, you will need an updated CV or resume and a current unofficial or official transcript in English. Click on the "Apply" button on this page and provide the required materials in the appropriate sections (PDFs preferred):
1. In the "Resume Section:" attach an updated CV or resume.
2. In the "Education Section:" attach a current or recent unofficial or official transcript in English.
3. Under "Degree Status," select "Now attending" to upload a transcript.
Please include your expected graduation date (month and year) and availability for the internship on your resume. The specific team and project(s) will be determined based on your educational background, interest and skills.
We offer a range of internships in either Software Engineering or Site-Reliability Engineering across EMEA. Durations and start dates will vary according to project and location. Our recruitment team will determine where you fit best based on your resume.
Google welcomes people with disabilities.
Note: By applying to this position you will have an opportunity to share your preferred working location from the following: **London, UK; Zürich, Switzerland; Berlin, Germany; Munich, Germany; Paris, France; Zagreb, Croatia; Dublin, Ireland; Stockholm, Sweden** .
**Minimum qualifications:**
+ Currently enrolled in a Bachelor's or Master's degree in Computer Science or a related technical field in the EMEA region.
+ Experience working with data structures or algorithms during coursework/projects, research, internships or practical experience in school or work (e.g., open-source coding).
+ Coding experience in one of the following programming languages: Python, C, C++, Java, JavaScript.
**Preferred qualifications:**
+ Relevant practical or internship experience (e.g., research assistant, teaching assistant, personal projects, etc.) with programming in either: C++, Java, Python or Go.
+ Relevant practical or internship experience with one or more of the following: web application development, Unix/Linux, mobile application development, distributed and parallel systems, machine learning, information retrieval, natural language processing, networking, developing large software systems or security software development.
+ Interest and ability to learn other coding languages as needed.
+ Ability to complete a 13-17 week full-time internship in the internship location starting in either May, June or July 2026.
+ Currently enrolled in your penultimate/final year of education.
**About the job**
As a Software Engineering intern, you will work on a specific project critical to Google's needs. Google is working to advance the state of the art in computing and build the next generation of intelligent systems for all Google products. To achieve this, we work on projects that utilize the latest computer science techniques developed by skilled software developers. Whether we're shaping the future of sustainability, optimizing algorithms or pioneering AI systems, our teams strive to continuously progress science, advance society and improve the lives of billions of people.
**Software Engineering Intern:**
As a key member of a versatile team, you will work on a specific project critical to Google's needs. We need our engineers to be versatile and enthusiastic in addressing new problems as we continue to push technology forward. You will design, test, deploy and maintain software solutions as you grow and evolve during your internship.
**Site Reliability Intern:**
Our engineers create, fix, extend and scale the code to keep it working and to harden it against all the bad actors of the internet. We drive reliability and performance on a massive scale. You will work on software development projects to keep important business-critical systems up and running, from code-level troubleshooting of traffic anomalies, monitoring and alerts to maintenance of our services and building new automation infrastructure.
Google is an engineering company at heart. We hire people with a broad set of technical skills who are ready to take on some of technology's greatest challenges and make an impact on users around the world. At Google, engineers not only revolutionize search, they routinely work on scalability and storage solutions, large-scale applications and entirely new platforms for developers around the world. From Google Ads to Chrome, Android to YouTube, social to local, Google engineers are changing the world one technological achievement after another.
**Responsibilities**
+ Create and support a productive and innovative team including working with peers, managers and teams.
+ Develop scripts to automate routine tasks.
+ Analyze information and evaluate results to choose the best solution to effectively solve problems.
+ Apply knowledge gained in computer science courses to real world problems.
Information collected and processed as part of your Google Careers profile, and any job applications you choose to submit is subject to Google'sApplicant and Candidate Privacy Policy (./privacy-policy) .
Google is proud to be an equal opportunity and affirmative action employer. We are committed to building a workforce that is representative of the users we serve, creating a culture of belonging, and providing an equal employment opportunity regardless of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), expecting or parents-to-be, criminal histories consistent with legal requirements, or any other basis protected by law. See alsoGoogle's EEO Policy ( ,Know your rights: workplace discrimination is illegal ( ,Belonging at Google ( , andHow we hire ( .
If you have a need that requires accommodation, please let us know by completing ourAccommodations for Applicants form ( .
Google is a global company and, in order to facilitate efficient collaboration and communication globally, English proficiency is a requirement for all roles unless stated otherwise in the job posting.
To all recruitment agencies: Google does not accept agency resumes. Please do not forward resumes to our jobs alias, Google employees, or any other organization location. Google is not responsible for any fees related to unsolicited resumes.
Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also and If you have a need that requires accommodation, please let us know by completing our Accommodations for Applicants form: