152 Managed Services jobs in the United Kingdom

**About the Role:**
**Grade Level (for internal use):**
12
**Job Title:** Associate Director **,** Regulatory Operations - Managed Services
**Location:** London
**Department:** Cappitech Consulting
**Reports To:** Director, Head of Regulatory Operations-Managed Services
**Job Summary:** Managed Services Lead for Regulatory Operations in Transaction Reporting will oversee the transaction reporting process to ensure compliance with regulatory requirements. This role will involve managing a team, developing and implementing operational strategies, and collaborating with various stakeholders to enhance reporting efficiency and accuracy.
As part of Cappitech's Managed Services offering, this role is ideal for someone looking to make a meaningful contribution in a dynamic, fast-evolving environment where precision, collaboration, and innovation are critical
**Responsibilities**
+ Functional owner of the transaction reporting regulatory operations unit within a Tier 1 Asset Manager
+ Serve as the people manager for a team of onshore and offshore managers, senior analysts and analysts in providing training, mentorship, performance evaluations, etc.
+ Serve as the strategic advisor to business stakeholders for the "change the bank" and "run the bank" workstreams
+ Optimize and improve current BAU reporting process, infrastructure, data quality
+ Contribute to the global G20 and SFTR transaction reporting program supporting EMIR, ASIC, MAS, SFTR, etc., ensuring alignment with regulatory requirements and business objectives.
+ Collaborate with technology, compliance, product, and other internal teams to gather requirements and implement policies.
+ Act as an escalation point for reporting exceptions and structural reporting challenges.
+ Participate in control testing, audits, and regulatory exams as required
+ Drive automation and standardization solutions based on business needs and demand.
+ Provide insights, metrics and feedback on critical issues, common themes and implement solutions to address gaps
+ Prioritize and track reporting enhancements in collaboration with internal and external stakeholders.
+ Coordinate calculations and communications related to 'errors and omissions' in reporting.
+ Work closely with technology teams and vendors to develop and enhance reporting tools and workflows.
+ Assist in the continuous improvement of client's trade reporting process and overall reporting control framework, contributing to process enhancements and quality assurance efforts to drive measurable improvements in reporting completeness, accuracy, and timeliness. **Candidate Requirements**
+ Bachelor's degree required.
+ Minimum 7+ years of experience in regulatory transaction reporting within a major buy-side institution, top-tier investment bank, or management consultancy. Hands on experience with regulatory reporting operations such as EMIR, ASIC, MAS, SFTR, or CFTC/SEC-SBSR is essential.
+ Deep expertise in regulatory transaction reporting regimes and technical specifications
+ Strong risk management awareness with the ability to identify risk events and escalate appropriately to senior management.
+ Solid understanding of derivatives, transaction information and reference data, with the capability to interpret requirements, source relevant data, and translate findings into internal workflows.
+ Broad knowledge of front, middle, and back-office functions within financial institutions.
+ Broad understanding of market infrastructure in OTC and ETD derivatives including trading venues, clearing houses and service providers.
+ Solid understanding of trade lifecycles.
+ Proven track record in owning and implementing new processes and driving change management initiatives.
+ Demonstrated ability to lead projects and processes with clear plans, objectives, timelines, and successful outcomes. Skilled in independently creating and presenting executive summaries and management updates.
+ Strong influencing skills with the ability to lead and motivate stakeholders across teams and the wider organization.
+ Clear and communication style, and comfortable engaging with clients, senior leaders and various internal/external stakeholders.
+ Solution-oriented mindset with a history of successfully implementing, standardizing, and improving processes.
+ Excellent collaboration skills for managing projects across global teams, combined with the ability to work independently as a self-starter.
**About S&P Global Market Intelligence**
At S&P Global Market Intelligence, a division of S&P Global we understand the importance of accurate, deep and insightful information. Our team of experts delivers unrivaled insights and leading data and technology solutions, partnering with customers to expand their perspective, operate with confidence, and make decisions with conviction.
For more information, visit .
**What's In It For** **You?**
**Our Purpose:**
Progress is not a self-starter. It requires a catalyst to be set in motion. Information, imagination, people, technology-the right combination can unlock possibility and change the world.
Our world is in transition and getting more complex by the day. We push past expected observations and seek out new levels of understanding so that we can help companies, governments and individuals make an impact on tomorrow. At S&P Global we transform data into Essential Intelligence®, pinpointing risks and opening possibilities. We Accelerate Progress.
**Our People:**
We're more than 35,000 strong worldwide-so we're able to understand nuances while having a broad perspective. Our team is driven by curiosity and a shared belief that Essential Intelligence can help build a more prosperous future for us all.
From finding new ways to measure sustainability to analyzing energy transition across the supply chain to building workflow solutions that make it easy to tap into insight and apply it. We are changing the way people see things and empowering them to make an impact on the world we live in. We're committed to a more equitable future and to helping our customers find new, sustainable ways of doing business. We're constantly seeking new solutions that have progress in mind. Join us and help create the critical insights that truly make a difference.
**Our Values:**
**Integrity, Discovery, Partnership**
At S&P Global, we focus on Powering Global Markets. Throughout our history, the world's leading organizations have relied on us for the Essential Intelligence they need to make confident decisions about the road ahead. We start with a foundation of **integrity** in all we do, bring a spirit of **discovery** to our work, and collaborate in close **partnership** with each other and our customers to achieve shared goals.
**Benefits:**
We take care of you, so you can take care of business. We care about our people. That's why we provide everything you-and your career-need to thrive at S&P Global.
Our benefits include:
+ Health & Wellness: Health care coverage designed for the mind and body.
+ Flexible Downtime: Generous time off helps keep you energized for your time on.
+ Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills.
+ Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs.
+ Family Friendly Perks: It's not just about you. S&P Global has perks for your partners and little ones, too, with some best-in class benefits for families.
+ Beyond the Basics: From retail discounts to referral incentive awards-small perks can make a big difference.
For more information on benefits by country visit: Hiring and Opportunity at S&P Global:**
At S&P Global, we are committed to fostering a connected and engaged workplace where all individuals have access to opportunities based on their skills, experience, and contributions. Our hiring practices emphasize fairness, transparency, and merit, ensuring that we attract and retain top talent. By valuing different perspectives and promoting a culture of respect and collaboration, we drive innovation and power global markets.
**Recruitment Fraud Alert:**
If you receive an email from a spglobalind.com domain or any other regionally based domains, it is a scam and should be reported to . S&P Global never requires any candidate to pay money for job applications, interviews, offer letters, "pre-employment training" or for equipment/delivery of equipment. Stay informed and protect yourself from recruitment fraud by reviewing our guidelines, fraudulent domains, and how to report suspicious activity here ( .
---
**Equal Opportunity Employer**
S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law. Only electronic job submissions will be considered for employment.
If you need an accommodation during the application process due to a disability, please send an email to:   and your request will be forwarded to the appropriate person. 
**US Candidates Only:** The EEO is the Law Poster   describes discrimination protections under federal law. Pay Transparency Nondiscrimination Provision - - Officials or Managers (EEO-2 Job Categories-United States of America), PDMGDV103.2 - Middle Management Tier II (EEO Job Group), SWP Priority - Ratings - (Strategic Workforce Planning)
**Job ID:**
**Posted On:**
**Location:** London, United Kingdom

Sales Director - Managed Services
£ GBP
Bonus
Hybrid WORKING
Location: Central London, Greater London - United Kingdom Type: Permanent

Sales Director - Managed Services, Insurance
South East England (Hybrid)

£30,000 - 60,000 + package

Currently supporting a leading global consultancy in search of an experienced Sales Director to drive managed services growth within the insurance secto.

WHJS1_UKTJ

**The team you'll be working with:**
This Networking Managed Services Engineer (L1) is an entry level engineering role, responsible for providing a managed service to the client to ensure that their IT infrastructure and systems remain operational by working with the NOC to resolve technical incidents and restoring service to the client by managing incidents to resolution.
This role has the primary objective is to ensure zero missed service level agreement (SLA) conditions and focuses on first-line support for standard and low complexity incidents and service requests.
This role may also contribute to / support on project work as and when required. Based on a client site in Westhampnett, Chichester, West Sussex you will be part of a small team responsible for supporting the customers Network - looking for applicants who live within 60 minutes of this location.
**What you'll be doing:**
**Key Responsibilities:**
+ Monitors client infrastructure and solutions.
+ Work with the NOC team based in Prague to resolve incidents.
+ Routinely identifies common incidents and opportunities for avoidance as well as general opportunities for incident reduction.
+ Fulfils approved requests following agreed procedures.
+ Provides telephonic or chat support to clients when required.
+ Executes approved maintenance activities including patching and configuration changes.
+ Follows the required handover procedures for shift changes to ensure service continuity.
+ Reports and escalates incidents where necessary.
+ Ensures the efficient and comprehensive resolutions of incidents and requests.
+ Proactively identifies opportunities for work optimisation.
+ Updates existing network drawings or creates new ones.
+ Identifies opportunities for work optimisation including opportunities for automation of work, request fulfilment, incident resolution, and other general process improvement opportunities.
+ May also contribute to / support on project work as and when required.
+ May work on implementing and delivering disaster recovery functions and tests.
+ Performs any other related task as required.
+ Standby every 1 in 3 weeks. Standby requires that you are not more than 90 minutes away from the clients site.
**What experience you'll bring:**
**Knowledge and Attributes:**
+ Ability to communicate and work across different cultures and social groups.
+ Ability to plan activities and projects well in advance, and takes into account possible changing circumstances.
+ Ability to maintain a positive outlook at work.
+ Ability to work well in a pressurised environment.
+ Ability to work hard and put in longer hours when it is necessary.
+ Ability to apply active listening techniques such as paraphrasing the message to confirm understanding, probing for further relevant information, and refraining from interrupting.
+ Ability to adapt to changing circumstances.
+ Ability to place clients at the forefront of all interactions, understanding their requirements, and creating a positive client experience throughout the total client journey.
**Additional skills proficiency such as (but not limited to):**
+ Fortinet Firewalls / Cisco Nexus switches, Cisco Catalyst/ Cisco WLAN controllers/ / Enterprise network architecture / Common routing protocols: BGP,OSPF, EIGrP / Network address translation / Familiarity with common network management and monitoring tools such as SecureCrT, Logic Monitor.
+ Working in an ITSM environment
**Academic Qualifications and Certifications:**
+ Bachelor's degree or equivalent qualification in Information Technology/Computing (or demonstrated equivalent work experience).
+ CCNA or working towards CCNA.
+ Certifications relevant to the services provided (certifications carry additional weightage on a candidate's qualification for the role).
**Required experience:**
+ Entry-level experience or completion of the relevant intern program.
+ Entry-level experience with troubleshooting and providing the support required in network / DATA center / systems / storage administration and monitoring Services within a medium to large ICT organization.
+ Basic knowledge of management agents, redundancy concepts, and products within the supported technical domain (i.e. Network, DATA Centre, Telephony, Exchange, Storage, Cloud, Backup, etc.).
**Who we are:**
We're a business with a global reach that empowers local teams, and we undertake hugely exciting work that is genuinely changing the world. Our advanced portfolio of consulting, applications, business process, cloud, and infrastructure services will allow you to achieve great things by working with brilliant colleagues, and clients, on exciting projects.
Our inclusive work environment prioritises mutual respect, accountability, and continuous learning for all our people. This approach fosters collaboration, well-being, growth, and agility, leading to a more diverse, innovative, and competitive organisation. We are also proud to share that we have a range of Inclusion Networks such as: the Women's Business Network, Cultural and Ethnicity Network, LGBTQ+ & Allies Network, Neurodiversity Network and the Parent Network.
For more information on Diversity, Equity and Inclusion please click here: Creating Inclusion Together at NTT DATA UK | NTT DATA ( we'll offer you:**
We offer a range of tailored benefits that support your physical, emotional, and financial wellbeing. Our Learning and Development team ensure that there are continuous growth and development opportunities for our people. We also offer the opportunity to have flexible work options.
You can find more information about NTT DATA UK & Ireland here: are an equal opportunities employer. We believe in the fair treatment of all our employees and commit to promoting equity and diversity in our employment practices. We are also a proud Disability Confident Committed Employer - we are committed to creating a diverse and inclusive workforce. We actively collaborate with individuals who have disabilities and long-term health conditions which have an effect on their ability to do normal daily activities, ensuring that barriers are eliminated when it comes to employment opportunities. In line with our commitment, we guarantee an interview to applicants who declare to us, during the application process, that they have a disability and meet the minimum requirements for the role. If you require any reasonable adjustments during the recruitment process, please let us know. Join us in building a truly diverse and empowered team.
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**Make an impact with NTT DATA**
Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion - it's a place where you can grow, belong and thrive.
**Your day at NTT DATA**
Based on a client site in Westhampnett, Chichester, West Sussex you will be part of a small team responsible for supporting the customers Network, you must live within 30 minutes of this location.
As a Networking Managed Services Engineer (L1) at NTT DATA, you'll step into an entry-level role where your primary focus will be providing managed services to ensure our clients' IT infrastructure and systems remain operational. Your day will involve proactively identifying, investigating, and resolving technical incidents and problems to support our clients effectively.
You'll monitor client infrastructure and solutions, catching errors before or as soon as they occur. Your role will involve investigating first-line incidents, understanding their root causes, and following approved procedures for request fulfilment. Whether it's providing telephonic, ITSM ticket or chat support, executing maintenance activities like patching and configuration changes, or ensuring smooth shift handovers for continuous service, your efforts are all about maintaining high standards of service quality.
You'll also identify opportunities for optimization, whether it's reducing common incidents or finding automation possibilities for request fulfilment, incident resolution, and process improvements. Your role may occasionally extend to supporting project work and disaster recovery functions and tests, contributing to our broader goals and ensuring we're always ahead of the curve.
Throughout your journey with us, you'll ensure that incidents and requests are resolved efficiently and comprehensively, escalating when necessary. You'll also help update existing knowledge or to share valuable insights, ensuring we continuously learn and improve.
**To thrive in this role, you need to have:**
+ Basic understanding in technologies such as Pulse Secure SSL VPN, Virtual Juniper, Palo Alto, Fortinet Firewalls, Cisco Nexus switches, ASr and ISr routers, Cisco ACS, ISE, Meraki switches, and common routing protocols like BGP, OSPF, and EIGrP.
+ CCNA or working towards CCNA
+ Highly disciplined in handling of tickets on day-to-day basis. Act promptly as per defined Sop's.
+ Try to resolve as many tickets as possible using available Knowledge articles or provided Sop's.
+ Good understanding of using ITSM tools and ITSM processes.
+ Strong planning skills, considering possible changes and circumstances.
+ A strong work ethic, including the capacity to put in longer hours when necessary.
+ Adaptability to changing environments.
+ A client-focused approach, creating positive client experiences throughout their journey.
+ The aptitude to communicate and work across different cultures and social groups.
+ Excellent active listening skills, confirming understanding and seeking relevant information.
+ A positive outlook and resilience under pressure.
+ A bachelor's degree in information technology/computing or equivalent experience.
**Workplace type** **:**
On-site Working
**About NTT DATA**
NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo.
**Equal Opportunity Employer**
NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.

Business Development Manager - Managed IT Services

Remote (UK-based) | Hybrid with anchor days | To suit candidates living in England or Wales near London (M25 corridor), Birmingham, Manchester, Bristol, Cardiff, Leeds

Circa 50K base + Car allowance + Uncapped Commission Double OTE model

Managed IT, Cloud, Telecoms, Cyber & More

Ready to accelerate your IT sales career with one of the UK's top-tier managed services groups?
We're partnering with a nationally recognised technology leader to recruit multiple Business Development Managers as part of a strategic sales expansion. If you're a driven B2B sales professional with a passion for digital transformation, this is your chance to join a thriving team selling innovative, end-to-end solutions across IT Managed Services, Cloud, Unified Comms, Cyber Security, and more.

What You'll Be Doing

• Proactively identify and win new SME and enterprise-level clients
• Build and manage a qualified high-value sales pipeline
• Pitch and sell tailored IT and telecoms solutions to C-level stakeholders
• Deliver engaging sales presentations and commercial proposals
• Collaborate with delivery and support teams to ensure customer success
• Work toward uncapped targets with the backing of a well-established brand
• Maintain up-to-date CRM records (Salesforce or HubSpot)

What We're Looking For

• 2-3+ years in B2B IT sales or related tech services (ITSM, M365, Cloud, Cyber, UC, etc.)
• A confident, credible communicator able to influence senior decision-makers
• Proven ability to close mid-to-large value deals using a consultative approach
• Familiar with structured sales frameworks (e.g., SPIN, MEDDIC, Challenger )
• CRM-literate and tech-savvy, with a genuine passion for technology
• Full UK driving licence and willingness to travel for anchor days/client meetings

What's In It For You?

• Remote-first role with collaborative office anchor days
• Company car or car allowance
• Uncapped commission structure - realistic double OTE
• 25 days' holiday rising to 28 with service
• Private medical cover , discounted health plans, virtual GP & wellbeing support
• Clear career path and genuine progression opportunities
• Supportive, inclusive, and performance-driven culture

Join a leading name in the UK's tech sector.

If you're hungry to succeed, love closing deals, and want to be part of a company that invests in you, apply today or get in touch for a confidential chat.

Business Development Manager - Managed IT Services

Remote (UK-based) | Hybrid with anchor days | To suit candidates living in England or Wales near London (M25 corridor), Birmingham, Manchester, Bristol, Cardiff, Leeds

Circa 50K base + Car allowance + Uncapped Commission Double OTE model

Managed IT, Cloud, Telecoms, Cyber & More

Ready to accelerate your IT sales career with one of the UK's top-tier managed services groups?
We're partnering with a nationally recognised technology leader to recruit multiple Business Development Managers as part of a strategic sales expansion. If you're a driven B2B sales professional with a passion for digital transformation, this is your chance to join a thriving team selling innovative, end-to-end solutions across IT Managed Services, Cloud, Unified Comms, Cyber Security, and more.

What You'll Be Doing

• Proactively identify and win new SME and enterprise-level clients
• Build and manage a qualified high-value sales pipeline
• Pitch and sell tailored IT and telecoms solutions to C-level stakeholders
• Deliver engaging sales presentations and commercial proposals
• Collaborate with delivery and support teams to ensure customer success
• Work toward uncapped targets with the backing of a well-established brand
• Maintain up-to-date CRM records (Salesforce or HubSpot)

What We're Looking For

• 2-3+ years in B2B IT sales or related tech services (ITSM, M365, Cloud, Cyber, UC, etc.)
• A confident, credible communicator able to influence senior decision-makers
• Proven ability to close mid-to-large value deals using a consultative approach
• Familiar with structured sales frameworks (e.g., SPIN, MEDDIC, Challenger )
• CRM-literate and tech-savvy, with a genuine passion for technology
• Full UK driving licence and willingness to travel for anchor days/client meetings

What's In It For You?

• Remote-first role with collaborative office anchor days
• Company car or car allowance
• Uncapped commission structure - realistic double OTE
• 25 days' holiday rising to 28 with service
• Private medical cover , discounted health plans, virtual GP & wellbeing support
• Clear career path and genuine progression opportunities
• Supportive, inclusive, and performance-driven culture

Join a leading name in the UK's tech sector.

If you're hungry to succeed, love closing deals, and want to be part of a company that invests in you, apply today or get in touch for a confidential chat.

Sales Director - Managed Services (Insurance Sector)
£125,000 - £65,000 GBP
30-40% Bonus, Private Medical Insurance + Benefits
Hybrid WORKING
Location: Central London, Greater London - United Kingdom Type: Permanent

Role: Sales Director - Managed Services (Insurance Sector)

Package: 25,000 - 65,000 base + 30-40% bonus + Benefits
Location: UK-wide / Remote

Are you a dynamic sales leader with a track.

WHJS1_UKTJ

Regional Sales Director - Midlands. IT Managed Services

Location: Nottingham-based with responsibility for the wider Midlands region (regular office and client visits required)
Salary: Basic up to 85,000 + Full Package & Comm / Bonus

Applause IT are are looking for an ambitious and commercially driven Regional Sales Director to lead our client's Midlands IT sales operations. Based from Nottingham, you will take full ownership of regional growth, driving both revenue and gross profit across a portfolio of key accounts while leading and developing a team of Regional Account Managers.

This is a high-profile leadership role with accountability for regional strategy, client retention, service expansion, and team performance.

The Role

As Regional Sales Director, you will:

• Own regional performance against revenue and gross profit targets
• Lead and develop a team of Regional Account Managers, setting clear expectations and driving accountability
• Build growth plans for strategic accounts, ensuring sustainable expansion across our IT services portfolio (including Microsoft 365, Azure, cybersecurity, cloud infrastructure, and managed support)
• Attend key client meetings and shape high-value proposals to ensure strong, profitable outcomes
• Maintain visibility of the regional pipeline, ensuring accuracy in qualification, documentation, and forecasting
• Identify whitespace opportunities and enable the team to convert these into profitable client wins
• Collaborate with marketing and other senior leaders to support regional go-to-market campaigns

About You

We are looking for a proven sales leader with:

• 5+ years' experience in account leadership or sales management within IT services or a Managed Service Provider (MSP)
• A strong track record of delivering both revenue and gross profit growth from existing accounts
• A deep understanding of the MSP portfolio (cloud, security, infrastructure, modern workplace, managed support)
• Commercial acumen with the ability to structure deals profitably and sustainably
• Experience leading high-performing account management or sales teams with measurable success
• Credibility when engaging C-suite and IT leadership stakeholders
• Excellent organisational, pipeline management and forecasting skills

The Package

• Basic salary up to 85,000
• Full benefits package + negotiable variable/bonus

Please send CV to apply and find out more.

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