563 Management Analyst jobs in the United Kingdom

Jincident Management Analyst
Daily Rate: 500 - 550 INSIDE IR35 via umbrella
Contract Length: 12 months
Location: Chester Business Park, Chester - HYBRID WORKING - 3 DAYS ONSITE

Are you ready to step into a vital role that ensures the smooth operation of our client's technology services? We are seeking an enthusiastic Incident Management Analyst to join our Global Command centre team. This is an exciting opportunity to contribute to a dynamic environment, ensuring business continuity and operational excellence across the EMEA region.

Position Summary:

As an Incident Management Analyst, you will play a key role in maintaining the availability and performance of our client's systems. Your primary focus will be ensuring that end-user systems are consistently available per required SLAs. This role is critical for sustaining the continual demand for incident assistance during both weekdays and weekends.

Key Responsibilities:

Incident Response:
- React promptly to service failures based on business impact.
- prioritise multiple high-priority incidents simultaneously.
- Facilitate standard call processes, lead troubleshooting efforts, and engage technical teams, escalating issues as necessary.

Communication Management:
- Communicate effectively with stakeholders and internal teams.
- Confidently interact with senior executives.
- Provide regular updates on incident status and ensure effective communication channels are utilised.

Incident Documentation:
- Maintain accurate documentation during active incidents, recording all recovery efforts.
- Post-incident, ensure detailed records are kept, including actions taken and lessons learned.

Incident Process Compliance:
- Adhere to incident management policies and procedures, focusing on stakeholder and associate experiences.
- Restore complex production incidents within tight Service Level Agreements.

Process Improvement:
- Continually assess and enhance incident management processes to optimise efficiency.

Key Skills:

Leadership:
- Guide and coordinate teams during incident responses.
- Possess strong relationship management and influencing skills.

Technical Knowledge:
- Understand IT infrastructure, systems, and network operations.

Communication:
- Exhibit excellent verbal and written communication skills to engage effectively with technical teams and stakeholders.

Decision-Making:
- Make timely decisions in critical situations.

organisational Skills:
- Demonstrate strong time management abilities to prioritise tasks and manage multiple incidents.
- Remain calm and composed under pressure.

If you're looking for a challenging role where you can make a real impact, apply today to join our client's team as an Incident Management Analyst. Your expertise will help maintain seamless operations and foster a culture of excellence in incident management.

To apply, please submit your CV and a cover letter detailing your relevant experience.

Join us in ensuring the reliability and performance of critical technology services!

Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

**Incident Management Analyst** (Contract)

Duration: 6 Months (Possibility for extension)

Location: Chester/Hybrid (3 days on site)

Rate: A highly competitive Umbrella Day Rate is available for suitable candidates

Position Summary

An exciting opportunity to be a part of the Bank's Global Command Centre team, working as an Incident Management Analyst. Our team is responsible for the availability and performance of the Bank's global technology services, enabling operational excellence by detecting, predicting, and preventing customer and business impacting technology incidents and restoring service as quickly as possible when disruptions do occur.

The Command Centre EMEA Incident Management Analyst will report into the EMEA Incident Management Lead, and primary responsibilities will include overseeing the Bank's incident posture during the EMEA shift, acting to restore major incidents.

Key responsibilities:

• React to Service failure appropriately according to business impact.
• Ability to prioritise multiple high priority incidents at any given time.
• Ensure standard call facilitation and call leadership for all incidents reported. Lead and manage bridge line troubleshooting, engage technical teams, and escalate issues to leadership as needed.
• Coordination of response efforts across technical teams, senior management, and invested stakeholders.
• Clear and effective communication when collaborating with stakeholders and internal teams.
• Experience and confidence in being able to communicate effectively with senior executives.
• Evaluate the use of all communication channels and ensure they are effectively and consistently utilized.
• Compose and provide regular updates on incident status to stakeholders, technical teams, and senior management, including Executive communications.
• Maintain and document accurate status and progress of incident recovery efforts. Ensures all impacts are accurately recorded and documented in the system of record,
• Maintain detailed records of incidents, including actions taken, outcomes, and lessons learned.
• Ensure compliance with incident management policies and procedures, serving as a focal point for the stakeholder and associate experience, restoring complex production incidents under tight Service Level Agreements.
• Continually review and refine incident management processes to optimize efficiency and effectiveness.

Key Skills & Experience:

• Ability to guide, coordinate and challenge technical and stakeholder teams during incident response.
• Highly developed relationship management, influencing and leadership skills.
• Technical knowledge: Understanding of IT infrastructure, systems, and network operations.
• Communication: Excellent verbal and written communication to effectively interact with technical teams, management, and stakeholders.
• Decision-making: Ability to make timely decisions in critical situations.
• Organizational:
• Strong time management skills to prioritize tasks and manage multiple incidents simultaneously.
• Exceptional ability to remain calm under pressure.

Candidates will need to show evidence of the above in their CV in order to be considered.

If you feel you have the skills and experience and want to hear more about this role 'apply now' to declare your interest in this opportunity with our client. Your application will be observed by our dedicated team.

We will respond to all successful applicants ASAP however, please be advised that we will always look to contact you further from this time should we need further applicants or if other opportunities arise relevant to your skillset.

Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive.

As part of our standard hiring process to manage risk, please note background screening checks will be conducted on all hires before commencing employment.

Our client, a Specialty Insurer in London,  is looking for a motivated Exposure Management Analyst to join them to work on Non Nat Cat business. This role will involve supporting across a range of exposure management activities and ongoing projects to develop exposure management capabilities, with specific emphasis on Cyber business.

The responsibilities of this role include:

• Assist with the data flow process, including liaising with underwriting teams for data requirements.
li>Manipulating and inputting exposure data into vendor modelling software. Internal business reporting of model outputs.
• Co-ordinate the development and analysis of internal scenarios, in liaison with underwriting and actuarial teams.
< i>Support the use and development of internal models. < i>Assist with internal reporting of own view of risk. li>Involvement in ongoing projects and research to continue to develop exposure management capabilities and knowledge base. li>Assist in maintaining exposure management policy and process documentation.

Applicants should have a STEM degree and ideally an understanding of exposure management principles and application.  Additionally, excellent analytical and data skills, Microsoft Excel abilities, experience of data visualisation tools and the ability to potentially code in R and/or Python will be advantageous.

Core attributes required for this role include an enthusiastic team player, motivated self-starter, consistency in producing high-level results with an attention to detail, strong time management skills, flexibility and agile in delivery of performance and strong communication both verbally and in writing.

This opportunity presents an exciting challenge and the potential to grow within an organisation that actively supports personal development. If you think you have the right skills and qualities, please apply.

Demand Management Analyst- Saint Gobain Interior Solutions

Do you have a talent for turning complex demand forecasts into clear business insights? Are you skilled at extracting and analysing data to shape smarter, more accurate planning decisions?

You'll join our newly established Demand Management Function within the Customer Value Chain, playing a key role in shaping how we forecast, plan, and align demand with strategic goals. Working closely with the Head of Demand Management, you'll drive operational excellence and supply chain efficiency through smart analytics and market insight.

Central to our Integrated Tactical Planning (ITP) process, you'll lead monthly discussions with Sales and Supply Chain teams to refine forecasts, challenge assumptions, and evaluate the impact of demand drivers such as promotions, helping to optimise inventory, production planning, and working capital while ensuring customer satisfaction

Key Responsibilities:

• Extract and analyse data from SAP to support demand planning activities.
• Conduct trend analysis and assess cause-and-effect relationships to identify opportunities and risks.
• Validate the accuracy of data and forecasts, ensuring reliability in decision-making.
• Present complex data in a clear, concise, and professional format to stakeholders at all levels.
• Monitor demand patterns and assess their impact on the product portfolio.
• Support the implementation of demand management software, AI solutions, and planning systems.
• Collaborate with cross-functional teams to translate data into business-level insights and recommendations.

Requirements:

• Proven experience in demand planning, forecasting, or a related planning role.
• Strong proficiency in SAP and advanced data analysis skills.
• Excellent attention to detail with the ability to validate and ensure data accuracy.
• Confidence in working with complex datasets and presenting findings to senior stakeholders.
• Comfortable working in ambiguous environments and making sound decisions with incomplete information.
• Knowledge of demand management software and planning systems (experience with AI-driven solutions is an advantage).
• Industry experience in construction materials or related sectors (plaster, plasterboard) is desirable but not essential.

What We Offer:

• Competitive salary and benefits package.
• The opportunity to work in a key strategic role that influences business performance.
• A collaborative and supportive working environment.

If you have the analytical skills, planning expertise, and business acumen to make a measurable impact, we'd love to hear from you.

Are British Gypsum and Saint-Gobain inclusive employers?

Saint-Gobain is the worldwide leader in light and sustainable construction improving daily life through high-performance solutions. From wherever you are, let your unique personality and our values guide you every day to invent a more sustainable world.

We understand that a diverse workplace is not only a more enjoyable place to be but also facilitates better decision making and innovation. So, whoever you are, and whichever Saint-Gobain business you join, you can be sure of a warm welcome with us.

And what about flexibility?

The world of work is changing. At Saint-Gobain, we're always open to new ways of working. Everyone has different needs and commitments. We'll happily discuss any need you might have for this role: flexible hours, job-sharing, part-time working, or anything else that matters to you. We can't promise to meet every request when we're recruiting. But we do promise to listen.

If you match our criteria, we will be in touch to discuss your experience and more about you as a person, we look forward to hearing from you!

Lloyd’s Syndicate are seeking an exceptional graduate or junior Exposure Analyst with some relevant work experience already, to work on exposure management for Property Treaty.

You will support the underwriters with exposure analysis pricing information, portfolio roll-up, workflow otimisation and you will be using a variety of vendor and internal models, also helping to develop and automate the processes and systems within the team.

Candidates should have a numerate degree, Lloyd’s experience or experience with catastrophe risk or exposure management is advantageous, as is solid skills in Excel, Access, SQL and Verisk. Any necessary training needed will be given.

Jincident Management Analyst
Daily Rate: 500 - 550 INSIDE IR35 via umbrella
Contract Length: 12 months
Location: Chester Business Park, Chester - HYBRID WORKING - 3 DAYS ONSITE

Are you ready to step into a vital role that ensures the smooth operation of our client's technology services? We are seeking an enthusiastic Incident Management Analyst to join our Global Command centre team. This is an exciting opportunity to contribute to a dynamic environment, ensuring business continuity and operational excellence across the EMEA region.

Position Summary:

As an Incident Management Analyst, you will play a key role in maintaining the availability and performance of our client's systems. Your primary focus will be ensuring that end-user systems are consistently available per required SLAs. This role is critical for sustaining the continual demand for incident assistance during both weekdays and weekends.

Key Responsibilities:

Incident Response:
- React promptly to service failures based on business impact.
- prioritise multiple high-priority incidents simultaneously.
- Facilitate standard call processes, lead troubleshooting efforts, and engage technical teams, escalating issues as necessary.

Communication Management:
- Communicate effectively with stakeholders and internal teams.
- Confidently interact with senior executives.
- Provide regular updates on incident status and ensure effective communication channels are utilised.

Incident Documentation:
- Maintain accurate documentation during active incidents, recording all recovery efforts.
- Post-incident, ensure detailed records are kept, including actions taken and lessons learned.

Incident Process Compliance:
- Adhere to incident management policies and procedures, focusing on stakeholder and associate experiences.
- Restore complex production incidents within tight Service Level Agreements.

Process Improvement:
- Continually assess and enhance incident management processes to optimise efficiency.

Key Skills:

Leadership:
- Guide and coordinate teams during incident responses.
- Possess strong relationship management and influencing skills.

Technical Knowledge:
- Understand IT infrastructure, systems, and network operations.

Communication:
- Exhibit excellent verbal and written communication skills to engage effectively with technical teams and stakeholders.

Decision-Making:
- Make timely decisions in critical situations.

organisational Skills:
- Demonstrate strong time management abilities to prioritise tasks and manage multiple incidents.
- Remain calm and composed under pressure.

If you're looking for a challenging role where you can make a real impact, apply today to join our client's team as an Incident Management Analyst. Your expertise will help maintain seamless operations and foster a culture of excellence in incident management.

To apply, please submit your CV and a cover letter detailing your relevant experience.

Join us in ensuring the reliability and performance of critical technology services!

Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

**Incident Management Analyst** (Contract)

Duration: 6 Months (Possibility for extension)

Location: Chester/Hybrid (3 days on site)

Rate: A highly competitive Umbrella Day Rate is available for suitable candidates

Position Summary

An exciting opportunity to be a part of the Bank's Global Command Centre team, working as an Incident Management Analyst. Our team is responsible for the availability and performance of the Bank's global technology services, enabling operational excellence by detecting, predicting, and preventing customer and business impacting technology incidents and restoring service as quickly as possible when disruptions do occur.

The Command Centre EMEA Incident Management Analyst will report into the EMEA Incident Management Lead, and primary responsibilities will include overseeing the Bank's incident posture during the EMEA shift, acting to restore major incidents.

Key responsibilities:

• React to Service failure appropriately according to business impact.
• Ability to prioritise multiple high priority incidents at any given time.
• Ensure standard call facilitation and call leadership for all incidents reported. Lead and manage bridge line troubleshooting, engage technical teams, and escalate issues to leadership as needed.
• Coordination of response efforts across technical teams, senior management, and invested stakeholders.
• Clear and effective communication when collaborating with stakeholders and internal teams.
• Experience and confidence in being able to communicate effectively with senior executives.
• Evaluate the use of all communication channels and ensure they are effectively and consistently utilized.
• Compose and provide regular updates on incident status to stakeholders, technical teams, and senior management, including Executive communications.
• Maintain and document accurate status and progress of incident recovery efforts. Ensures all impacts are accurately recorded and documented in the system of record,
• Maintain detailed records of incidents, including actions taken, outcomes, and lessons learned.
• Ensure compliance with incident management policies and procedures, serving as a focal point for the stakeholder and associate experience, restoring complex production incidents under tight Service Level Agreements.
• Continually review and refine incident management processes to optimize efficiency and effectiveness.

Key Skills & Experience:

• Ability to guide, coordinate and challenge technical and stakeholder teams during incident response.
• Highly developed relationship management, influencing and leadership skills.
• Technical knowledge: Understanding of IT infrastructure, systems, and network operations.
• Communication: Excellent verbal and written communication to effectively interact with technical teams, management, and stakeholders.
• Decision-making: Ability to make timely decisions in critical situations.
• Organizational:
• Strong time management skills to prioritize tasks and manage multiple incidents simultaneously.
• Exceptional ability to remain calm under pressure.

Candidates will need to show evidence of the above in their CV in order to be considered.

If you feel you have the skills and experience and want to hear more about this role 'apply now' to declare your interest in this opportunity with our client. Your application will be observed by our dedicated team.

We will respond to all successful applicants ASAP however, please be advised that we will always look to contact you further from this time should we need further applicants or if other opportunities arise relevant to your skillset.

Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive.

As part of our standard hiring process to manage risk, please note background screening checks will be conducted on all hires before commencing employment.

Demand Management Analyst- Saint Gobain Interior Solutions

Do you have a talent for turning complex demand forecasts into clear business insights? Are you skilled at extracting and analysing data to shape smarter, more accurate planning decisions?

You'll join our newly established Demand Management Function within the Customer Value Chain, playing a key role in shaping how we forecast, plan, and align demand with strategic goals. Working closely with the Head of Demand Management, you'll drive operational excellence and supply chain efficiency through smart analytics and market insight.

Central to our Integrated Tactical Planning (ITP) process, you'll lead monthly discussions with Sales and Supply Chain teams to refine forecasts, challenge assumptions, and evaluate the impact of demand drivers such as promotions, helping to optimise inventory, production planning, and working capital while ensuring customer satisfaction

Key Responsibilities:

• Extract and analyse data from SAP to support demand planning activities.
• Conduct trend analysis and assess cause-and-effect relationships to identify opportunities and risks.
• Validate the accuracy of data and forecasts, ensuring reliability in decision-making.
• Present complex data in a clear, concise, and professional format to stakeholders at all levels.
• Monitor demand patterns and assess their impact on the product portfolio.
• Support the implementation of demand management software, AI solutions, and planning systems.
• Collaborate with cross-functional teams to translate data into business-level insights and recommendations.

Requirements:

• Proven experience in demand planning, forecasting, or a related planning role.
• Strong proficiency in SAP and advanced data analysis skills.
• Excellent attention to detail with the ability to validate and ensure data accuracy.
• Confidence in working with complex datasets and presenting findings to senior stakeholders.
• Comfortable working in ambiguous environments and making sound decisions with incomplete information.
• Knowledge of demand management software and planning systems (experience with AI-driven solutions is an advantage).
• Industry experience in construction materials or related sectors (plaster, plasterboard) is desirable but not essential.

What We Offer:

• Competitive salary and benefits package.
• The opportunity to work in a key strategic role that influences business performance.
• A collaborative and supportive working environment.

If you have the analytical skills, planning expertise, and business acumen to make a measurable impact, we'd love to hear from you.

Are British Gypsum and Saint-Gobain inclusive employers?

Saint-Gobain is the worldwide leader in light and sustainable construction improving daily life through high-performance solutions. From wherever you are, let your unique personality and our values guide you every day to invent a more sustainable world.

We understand that a diverse workplace is not only a more enjoyable place to be but also facilitates better decision making and innovation. So, whoever you are, and whichever Saint-Gobain business you join, you can be sure of a warm welcome with us.

And what about flexibility?

The world of work is changing. At Saint-Gobain, we're always open to new ways of working. Everyone has different needs and commitments. We'll happily discuss any need you might have for this role: flexible hours, job-sharing, part-time working, or anything else that matters to you. We can't promise to meet every request when we're recruiting. But we do promise to listen.

If you match our criteria, we will be in touch to discuss your experience and more about you as a person, we look forward to hearing from you!

Our client, a Specialty Insurer in London,  is looking for a motivated Exposure Management Analyst to join them to work on Non Nat Cat business. This role will involve supporting across a range of exposure management activities and ongoing projects to develop exposure management capabilities, with specific emphasis on Cyber business.

The responsibilities of this role include:

• Assist with the data flow process, including liaising with underwriting teams for data requirements.
li>Manipulating and inputting exposure data into vendor modelling software. Internal business reporting of model outputs.
• Co-ordinate the development and analysis of internal scenarios, in liaison with underwriting and actuarial teams.
< i>Support the use and development of internal models. < i>Assist with internal reporting of own view of risk. li>Involvement in ongoing projects and research to continue to develop exposure management capabilities and knowledge base. li>Assist in maintaining exposure management policy and process documentation.

Applicants should have a STEM degree and ideally an understanding of exposure management principles and application.  Additionally, excellent analytical and data skills, Microsoft Excel abilities, experience of data visualisation tools and the ability to potentially code in R and/or Python will be advantageous.

Core attributes required for this role include an enthusiastic team player, motivated self-starter, consistency in producing high-level results with an attention to detail, strong time management skills, flexibility and agile in delivery of performance and strong communication both verbally and in writing.

This opportunity presents an exciting challenge and the potential to grow within an organisation that actively supports personal development. If you think you have the right skills and qualities, please apply.