459 Management Associate jobs in the United Kingdom
Technology Product Management, Associate
BlackRock
Posted 5 days ago
Job Viewed
Job Description
**About this role**
As an AI Product Manager, you will play a pivotal role in shaping and executing a clear AI product strategy in partnership with stakeholders across BlackRock's Asset Management ecosystem. Your mission is to deliver seamless, intelligent experiences that empower our sales and service managers-driving productivity, enhancing client engagement, and unlocking new sources of sales alpha.
You will contribute to the execution of a dynamic product roadmap that balances firm-wide priorities and accelerates delivery in a secure, scalable, and well-governed manner.
**What Success Looks Like:**
+ Seamless integration of AI into BlackRock's workflows to generate sales alpha
+ Tangible productivity and efficiency gains across client-facing teams
+ A transformed client servicing experience powered by intelligent automation
**Why This Role Matters:**
Artificial Intelligence is central to BlackRock's strategy for innovation and competitive advantage. We believe AI will reshape the investment process and redefine how we serve clients. This team sits at the forefront of AI development within Aladdin, unlocking scalable value and opportunity for our clients.
**Your Impact:**
+ Collaborate with relationship managers, product strategists, and COO functions to design intuitive AI-powered workflows that enhance efficiency and effectiveness
+ Drive product planning and prioritization across teams, ensuring alignment with strategic objectives
+ Champion a unified AI experience across BlackRock, setting standards for adoption, development, and deployment
**Key Responsibilities:**
+ Help define and articulate a cohesive AI strategy for sales and servicing within Aladdin
+ Play a role in the development and communication a compelling product vision that identifies high-impact opportunities and drives adoption
+ Evangelize product value internally and externally, cultivating strong stakeholder relationships
+ Assist in leading product increments and backlog prioritization, removing blockers and enabling smooth deployment
+ Conduct user research and engage with the investment community to inform roadmap decisions and maximize product value
+ Stay ahead of AI trends and competitive capabilities, continuously refining our product offering
**What You Bring:**
+ Strategic mindset with a passion for AI and its transformative potential
+ Strong cross-functional leadership and stakeholder management skills
+ Curiosity, creativity, and a commitment to delivering world-class client experiences
+ Have education or background in machine learning, algorithms, large scale systems, and statistics
+ Strong analytical, organizational, and execution skills, along with deep technical knowledge and proven communication abilities
+ 4+ years of experience in a technical product management or related role, understanding customer needs, and launching successful products
**Our benefits**
To help you stay energized, engaged and inspired, we offer a wide range of employee benefits including: retirement investment and tools designed to help you in building a sound financial future; access to education reimbursement; comprehensive resources to support your physical health and emotional well-being; family support programs; and Flexible Time Off (FTO) so you can relax, recharge and be there for the people you care about.
**Our hybrid work model**
BlackRock's hybrid work model is designed to enable a culture of collaboration and apprenticeship that enriches the experience of our employees, while supporting flexibility for all. Employees are currently required to work at least 4 days in the office per week, with the flexibility to work from home 1 day a week. Some business groups may require more time in the office due to their roles and responsibilities. We remain focused on increasing the impactful moments that arise when we work together in person - aligned with our commitment to performance and innovation. As a new joiner, you can count on this hybrid model to accelerate your learning and onboarding experience here at BlackRock.
**About BlackRock**
At BlackRock, we are all connected by one mission: to help more and more people experience financial well-being. Our clients, and the people they serve, are saving for retirement, paying for their children's educations, buying homes and starting businesses. Their investments also help to strengthen the global economy: support businesses small and large; finance infrastructure projects that connect and power cities; and facilitate innovations that drive progress.
This mission would not be possible without our smartest investment - the one we make in our employees. It's why we're dedicated to creating an environment where our colleagues feel welcomed, valued and supported with networks, benefits and development opportunities to help them thrive.
For additional information on BlackRock, please visit @blackrock ( | Twitter: @blackrock ( | LinkedIn: is proud to be an Equal Opportunity Employer. We evaluate qualified applicants without regard to age, disability, race, religion, sex, sexual orientation and other protected characteristics at law.
As an AI Product Manager, you will play a pivotal role in shaping and executing a clear AI product strategy in partnership with stakeholders across BlackRock's Asset Management ecosystem. Your mission is to deliver seamless, intelligent experiences that empower our sales and service managers-driving productivity, enhancing client engagement, and unlocking new sources of sales alpha.
You will contribute to the execution of a dynamic product roadmap that balances firm-wide priorities and accelerates delivery in a secure, scalable, and well-governed manner.
**What Success Looks Like:**
+ Seamless integration of AI into BlackRock's workflows to generate sales alpha
+ Tangible productivity and efficiency gains across client-facing teams
+ A transformed client servicing experience powered by intelligent automation
**Why This Role Matters:**
Artificial Intelligence is central to BlackRock's strategy for innovation and competitive advantage. We believe AI will reshape the investment process and redefine how we serve clients. This team sits at the forefront of AI development within Aladdin, unlocking scalable value and opportunity for our clients.
**Your Impact:**
+ Collaborate with relationship managers, product strategists, and COO functions to design intuitive AI-powered workflows that enhance efficiency and effectiveness
+ Drive product planning and prioritization across teams, ensuring alignment with strategic objectives
+ Champion a unified AI experience across BlackRock, setting standards for adoption, development, and deployment
**Key Responsibilities:**
+ Help define and articulate a cohesive AI strategy for sales and servicing within Aladdin
+ Play a role in the development and communication a compelling product vision that identifies high-impact opportunities and drives adoption
+ Evangelize product value internally and externally, cultivating strong stakeholder relationships
+ Assist in leading product increments and backlog prioritization, removing blockers and enabling smooth deployment
+ Conduct user research and engage with the investment community to inform roadmap decisions and maximize product value
+ Stay ahead of AI trends and competitive capabilities, continuously refining our product offering
**What You Bring:**
+ Strategic mindset with a passion for AI and its transformative potential
+ Strong cross-functional leadership and stakeholder management skills
+ Curiosity, creativity, and a commitment to delivering world-class client experiences
+ Have education or background in machine learning, algorithms, large scale systems, and statistics
+ Strong analytical, organizational, and execution skills, along with deep technical knowledge and proven communication abilities
+ 4+ years of experience in a technical product management or related role, understanding customer needs, and launching successful products
**Our benefits**
To help you stay energized, engaged and inspired, we offer a wide range of employee benefits including: retirement investment and tools designed to help you in building a sound financial future; access to education reimbursement; comprehensive resources to support your physical health and emotional well-being; family support programs; and Flexible Time Off (FTO) so you can relax, recharge and be there for the people you care about.
**Our hybrid work model**
BlackRock's hybrid work model is designed to enable a culture of collaboration and apprenticeship that enriches the experience of our employees, while supporting flexibility for all. Employees are currently required to work at least 4 days in the office per week, with the flexibility to work from home 1 day a week. Some business groups may require more time in the office due to their roles and responsibilities. We remain focused on increasing the impactful moments that arise when we work together in person - aligned with our commitment to performance and innovation. As a new joiner, you can count on this hybrid model to accelerate your learning and onboarding experience here at BlackRock.
**About BlackRock**
At BlackRock, we are all connected by one mission: to help more and more people experience financial well-being. Our clients, and the people they serve, are saving for retirement, paying for their children's educations, buying homes and starting businesses. Their investments also help to strengthen the global economy: support businesses small and large; finance infrastructure projects that connect and power cities; and facilitate innovations that drive progress.
This mission would not be possible without our smartest investment - the one we make in our employees. It's why we're dedicated to creating an environment where our colleagues feel welcomed, valued and supported with networks, benefits and development opportunities to help them thrive.
For additional information on BlackRock, please visit @blackrock ( | Twitter: @blackrock ( | LinkedIn: is proud to be an Equal Opportunity Employer. We evaluate qualified applicants without regard to age, disability, race, religion, sex, sexual orientation and other protected characteristics at law.
This advertiser has chosen not to accept applicants from your region.
0
Private Markets Product Management Associate
London, London
Neuberger Berman
Posted 1 day ago
Job Viewed
Job Description
**Position: NB Private Markets Product Management Associate**
**Location: London, U.K.**
**Summary:**
Neuberger Berman is an employee-owned global investment management firm with $427 billion in assets under management. The private markets group of the firm, NB Private Markets, is a leading and growing investor in private markets, managing over $10 billion of client commitments since inception.
Within our Private Investment Portfolios & Co-Investment business, we manage both commingled and custom investment vehicles (or "Funds"), which are diversified across fund investments (primary and secondary basis) and direct investments. Each Fund has one or more Principal or Managing Director professional(s) on the investment team, who serve as the "Program Manager(s)" and are responsible for managing the day-to-day activities of the fund.
The Role
The Product Management function supports the Program Manager(s) in aspects of the Funds' day-to-day activities, including the coordination of the investment execution process investment monitoring, cash management (as applicable) as well as internal and external communications via scheduled and/or reports, meetings, and calls. This role will entail both wealth management focused funds as well as institutional focused funds domiciled in Europe or with predominantly European-based clients.
You will take ownership of the following deliverables in a proactive manner.
+ Supporting the Program Managers in all aspects of the Funds' management, operations, organization, and monitoring
+ Coordination among all NB internal constituencies of the Funds, including the Private Markets Investment Team, Legal, Finance, Reporting, Operations, Risk, Compliance, Investor Communications and Client Services and non-private markets Investment Teams (i.e., fixed income and multi-asset class teams)
+ Investment Tracking
+ Supporting Program Managers in portfolio construction, monitoring and forecasting activities
+ Tracking and forecasting of private markets portfolio (to determine capital needs and availability for new investments and/or distributions)
+ Coordinating of investment process for the Fund, including portfolio fit, compliance with investment or regulatory restrictions, client / board / manager approvals as needed
+ Reviewing and assisting with ad hoc, quarterly, and annual reporting, investor / board communications, annual and other ad hoc meetings, support requests from diverse third parties and/or internal teams
+ Capital Management
+ Tracking of inflows & outflows (subscriptions, withdrawals, dividends, etc.)
+ Tracking of investment realizations vs. new investment activity
+ Credit facility management (as applicable)
**Requirements:**
+ Excellent academic credentials; Undergraduate degree in economics, business, finance, financial law or similar.
+ 1-3 years of relevant professional experience (i.e., finance, accounting, operations, investment banking, private equity, legal (PE or private funds)
+ Excellent verbal and written communication skills. Fluency in other European languages will be an advantage
+ Experience in investment execution and understanding of legal processes and formalities behind a transaction is favorable
+ Prior experience or exposure to product development or product launch coordination
+ Understanding or prior exposure to European investment management regulation
**Who you are**
+ Resourcefulness, ability to multi-task, team-player attitude, and a desire to work on a wide range of projects and manage them effectively
+ Strong project management and organizational skills, attention to detail and disciplined application of process constraints
+ Strong judgment, maturity, and critical thinking skills, with a willingness to check and challenge processes where appropriate
+ Ability to anticipate, spot and appropriately escalate and resolve issues in a timely manner ability to take initiative and creativity in problem solving and to be resourceful
+ Excellent communication, and ability to articulate and present ideas effectively both orally and in written form at all levels of seniority
+ Resilience and ability to work under pressure and time constraints
+ Intellectual curiosity and ability to learn fast.
_Neuberger Berman is an equal opportunity employer. The Firm and its affiliates do not discriminate in employment because of race, creed, national origin, religion, age, color, sex, marital status, sexual orientation, gender identity, disability, citizenship status or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact_ _._
_Learn about the Applicant Privacy Notice ( ._
Founded in 1939, Neuberger Berman is a private, independent, employee-owned investment manager. From offices in 39 cities worldwide, the firm manages 538 billion in client assets (as of June 30, 2025) across a range of strategies-including equity, fixed income, quantitative and multi-asset class, private equity and hedge funds-on behalf of institutions, advisors and individual investors globally.
Tenured, stable and long-term in focus, the firm has built a diverse team-including 760-plus investment professionals and more than 2,800 employees in total-united in their commitment to delivering client outcomes and investment excellence. It is our people who define our culture and have enabled us to be recognized by _Pensions & Investments_ as the first or second "Best Place to Work in Money Management" for last eight consecutive years (firms with 1,000+ employees).
Neuberger Berman believes strongly that all employees are entitled to be treated with respect and dignity, and to work in a professional and safe environment. These values are the cornerstone of our firm. We prohibit any form of harassment, whether mental, verbal or physical. We do not tolerate the support of terrorist groups, acts of terrorism, or threats of violence. All who wish to be employed by the firm are expected to uphold these principles.
For important disclosures:
**Location: London, U.K.**
**Summary:**
Neuberger Berman is an employee-owned global investment management firm with $427 billion in assets under management. The private markets group of the firm, NB Private Markets, is a leading and growing investor in private markets, managing over $10 billion of client commitments since inception.
Within our Private Investment Portfolios & Co-Investment business, we manage both commingled and custom investment vehicles (or "Funds"), which are diversified across fund investments (primary and secondary basis) and direct investments. Each Fund has one or more Principal or Managing Director professional(s) on the investment team, who serve as the "Program Manager(s)" and are responsible for managing the day-to-day activities of the fund.
The Role
The Product Management function supports the Program Manager(s) in aspects of the Funds' day-to-day activities, including the coordination of the investment execution process investment monitoring, cash management (as applicable) as well as internal and external communications via scheduled and/or reports, meetings, and calls. This role will entail both wealth management focused funds as well as institutional focused funds domiciled in Europe or with predominantly European-based clients.
You will take ownership of the following deliverables in a proactive manner.
+ Supporting the Program Managers in all aspects of the Funds' management, operations, organization, and monitoring
+ Coordination among all NB internal constituencies of the Funds, including the Private Markets Investment Team, Legal, Finance, Reporting, Operations, Risk, Compliance, Investor Communications and Client Services and non-private markets Investment Teams (i.e., fixed income and multi-asset class teams)
+ Investment Tracking
+ Supporting Program Managers in portfolio construction, monitoring and forecasting activities
+ Tracking and forecasting of private markets portfolio (to determine capital needs and availability for new investments and/or distributions)
+ Coordinating of investment process for the Fund, including portfolio fit, compliance with investment or regulatory restrictions, client / board / manager approvals as needed
+ Reviewing and assisting with ad hoc, quarterly, and annual reporting, investor / board communications, annual and other ad hoc meetings, support requests from diverse third parties and/or internal teams
+ Capital Management
+ Tracking of inflows & outflows (subscriptions, withdrawals, dividends, etc.)
+ Tracking of investment realizations vs. new investment activity
+ Credit facility management (as applicable)
**Requirements:**
+ Excellent academic credentials; Undergraduate degree in economics, business, finance, financial law or similar.
+ 1-3 years of relevant professional experience (i.e., finance, accounting, operations, investment banking, private equity, legal (PE or private funds)
+ Excellent verbal and written communication skills. Fluency in other European languages will be an advantage
+ Experience in investment execution and understanding of legal processes and formalities behind a transaction is favorable
+ Prior experience or exposure to product development or product launch coordination
+ Understanding or prior exposure to European investment management regulation
**Who you are**
+ Resourcefulness, ability to multi-task, team-player attitude, and a desire to work on a wide range of projects and manage them effectively
+ Strong project management and organizational skills, attention to detail and disciplined application of process constraints
+ Strong judgment, maturity, and critical thinking skills, with a willingness to check and challenge processes where appropriate
+ Ability to anticipate, spot and appropriately escalate and resolve issues in a timely manner ability to take initiative and creativity in problem solving and to be resourceful
+ Excellent communication, and ability to articulate and present ideas effectively both orally and in written form at all levels of seniority
+ Resilience and ability to work under pressure and time constraints
+ Intellectual curiosity and ability to learn fast.
_Neuberger Berman is an equal opportunity employer. The Firm and its affiliates do not discriminate in employment because of race, creed, national origin, religion, age, color, sex, marital status, sexual orientation, gender identity, disability, citizenship status or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact_ _._
_Learn about the Applicant Privacy Notice ( ._
Founded in 1939, Neuberger Berman is a private, independent, employee-owned investment manager. From offices in 39 cities worldwide, the firm manages 538 billion in client assets (as of June 30, 2025) across a range of strategies-including equity, fixed income, quantitative and multi-asset class, private equity and hedge funds-on behalf of institutions, advisors and individual investors globally.
Tenured, stable and long-term in focus, the firm has built a diverse team-including 760-plus investment professionals and more than 2,800 employees in total-united in their commitment to delivering client outcomes and investment excellence. It is our people who define our culture and have enabled us to be recognized by _Pensions & Investments_ as the first or second "Best Place to Work in Money Management" for last eight consecutive years (firms with 1,000+ employees).
Neuberger Berman believes strongly that all employees are entitled to be treated with respect and dignity, and to work in a professional and safe environment. These values are the cornerstone of our firm. We prohibit any form of harassment, whether mental, verbal or physical. We do not tolerate the support of terrorist groups, acts of terrorism, or threats of violence. All who wish to be employed by the firm are expected to uphold these principles.
For important disclosures:
This advertiser has chosen not to accept applicants from your region.
1
Helpdesk & Case Management Associate -EMEA
Glasgow, Scotland
Coherent Corp.
Posted 26 days ago
Job Viewed
Job Description
Position Summary:
Key Responsibilities:
Special Skills & Competencies;
Provide Tier 1 support as the first point of contact for HR queries across EMEA. Deliver accurate, timely responses and case resolution to employees and managers while ensuring compliance with regional processes and policies.
Key Responsibilities:
- Receivelog, and triage HR cases via ticketing systems and phone.
- Provide first-line resolution for common inquiries (policies, benefits, process guidance).
- Escalate complex cases to Team Leader or COEs as required.
- Maintain accurate records and case documentation.
- Support knowledge base maintenance and continuous improvement initiatives.
- Ensure compliance with data protection requirements (GDPR).
Key Responsibilities:
Education:
- Bachelor's degree in HR, Business Administration, and/or CIPD qualification preferred although other related fields may be considered
Special Skills & Competencies;
- Proven experience in HR shared services or contact center environment.
- Strong data accuracy and attention to detail.
- Strong customer service mindset and communication skills.
- Proficient in HRIS and ticketing tools.
- Fluent in English; additional European language an advantage.
- Proficiency with HRIS platforms (SuccessFactors, Oracle, Workday).
Key Performance Indicators (KPIs) & SLAs:
- 95% first-contact resolution rate.
- 98% case closure within SLA.
- Zero critical compliance breaches.
- ≥95% customer satisfaction ratings
Note to recruiters and employment agencies: We will not pay for unsolicited resumes from recruiters and employment agencies unless we have a signed agreement and have required assistance, in writing, for a specific opening.Provide Tier 1 support as the first point of contact for HR queries across EMEA. Deliver accurate, timely responses and case resolution to employees and managers while ensuring compliance with regional processes and policies.
This advertiser has chosen not to accept applicants from your region.
2
Enterprise Risk Management - Associate/Vice President
Edinburgh, Scotland
BlackRock
Posted 2 days ago
Job Viewed
Job Description
**About this role**
BlackRock, the world's largest asset manager, is committed to empowering a growing number of individuals to achieve financial prosperity. As a global investment manager, we invest on behalf of our clients, from large institutions to parents, grandparents, doctors, and teachers who entrust their savings to us. Our promise is to offer them the clearest thinking about what to do with their money and the products and services they need to secure a better financial future!
**About Client Experience**
Client Experience is a part of the Technology & Operations organization, a global group of more than 4,000 professionals responsible for the end-to-end management of BlackRock's operating and technology platforms. CX is responsible for operational client servicing, partnering with our client businesses and teams to drive, improve, and deliver an outstanding client service experience.
Our vision is to make service so simple it becomes a source of alpha for BlackRock and our goal is to deliver clients a high-quality service experience across all products using optimized technology to drive growth. We touch all aspects of the client journey by being aligned across 3 key functional areas: Delivery, Operations, and Transformation:
**1.** Client Experience Delivery, client-facing teams managing every facet of service delivery, and onboarding teams introducing new business onto our platform,
2.Client Experience Operations, core client operations teams driving reporting, billing, and onboarding due diligence across the globe, and
3. **Client Experience Transformation** , accelerating progress towards our CX mission via research and competitive insights, analytics, marketing, business and change management
**Your role and impact**
We are seeking a Vice President to join the CX COO team, a function central to running CX as a business. The CX COO function provides a cohesive oversight and controls framework for CX, with defined responsibility across core COO pillars linked to the overall strategy & vision: business management, communication & employee engagement, and operational risk oversight.
As a member of the CX COO team, you will be focused on Risk Management providing centralized oversight and governance of execution of the CX Global Risk Management Program.
**Your responsibilities**
+ Become an expert in the function(s) you cover gaining a deep understanding of the operational framework, business challenges, audit, and regulatory requirements to provide effective risk governance and oversight.
+ Engage with CX leadership to weave risk considerations into the fabric of decision-making, influencing procedures and workflows for better integration.
+ Be proactive and champion risk identification and assessment efforts within your function(s), ensuring a comprehensive grasp of the global risk landscape.
+ Steer firmwide risk-related initiatives for the functions you oversee, encompassing Internal/External Audits, Risk and Control Self-Assessments (RCSA), Operating event management/remediation, Risk and Complexity, Key Risk Indicators (KRI), and country-specific risk requirements.
+ Contribute actively to the Risk Champion governance program, taking a proactive stance in launching and driving project execution.
+ Collaborate across CX teams to harness best practices, connect the dots between various initiatives, and introduce a global perspective.
+ Build and nurture strong relationships with key stakeholders such as Audit, RQA, T&O Risk, and core teams that influence the business you support.
+ Support governance framework while being a strategic thinker who can initiate change and drive continuous process improvement for effective risk oversight.
**Our benefits**
To help you stay energized, engaged and inspired, we offer a wide range of employee benefits including: retirement investment and tools designed to help you in building a sound financial future; access to education reimbursement; comprehensive resources to support your physical health and emotional well-being; family support programs; and Flexible Time Off (FTO) so you can relax, recharge and be there for the people you care about.
**Our hybrid work model**
BlackRock's hybrid work model is designed to enable a culture of collaboration and apprenticeship that enriches the experience of our employees, while supporting flexibility for all. Employees are currently required to work at least 4 days in the office per week, with the flexibility to work from home 1 day a week. Some business groups may require more time in the office due to their roles and responsibilities. We remain focused on increasing the impactful moments that arise when we work together in person - aligned with our commitment to performance and innovation. As a new joiner, you can count on this hybrid model to accelerate your learning and onboarding experience here at BlackRock.
**About BlackRock**
At BlackRock, we are all connected by one mission: to help more and more people experience financial well-being. Our clients, and the people they serve, are saving for retirement, paying for their children's educations, buying homes and starting businesses. Their investments also help to strengthen the global economy: support businesses small and large; finance infrastructure projects that connect and power cities; and facilitate innovations that drive progress.
This mission would not be possible without our smartest investment - the one we make in our employees. It's why we're dedicated to creating an environment where our colleagues feel welcomed, valued and supported with networks, benefits and development opportunities to help them thrive.
For additional information on BlackRock, please visit @blackrock ( | Twitter: @blackrock ( | LinkedIn: is proud to be an Equal Opportunity Employer. We evaluate qualified applicants without regard to age, disability, race, religion, sex, sexual orientation and other protected characteristics at law.
BlackRock, the world's largest asset manager, is committed to empowering a growing number of individuals to achieve financial prosperity. As a global investment manager, we invest on behalf of our clients, from large institutions to parents, grandparents, doctors, and teachers who entrust their savings to us. Our promise is to offer them the clearest thinking about what to do with their money and the products and services they need to secure a better financial future!
**About Client Experience**
Client Experience is a part of the Technology & Operations organization, a global group of more than 4,000 professionals responsible for the end-to-end management of BlackRock's operating and technology platforms. CX is responsible for operational client servicing, partnering with our client businesses and teams to drive, improve, and deliver an outstanding client service experience.
Our vision is to make service so simple it becomes a source of alpha for BlackRock and our goal is to deliver clients a high-quality service experience across all products using optimized technology to drive growth. We touch all aspects of the client journey by being aligned across 3 key functional areas: Delivery, Operations, and Transformation:
**1.** Client Experience Delivery, client-facing teams managing every facet of service delivery, and onboarding teams introducing new business onto our platform,
2.Client Experience Operations, core client operations teams driving reporting, billing, and onboarding due diligence across the globe, and
3. **Client Experience Transformation** , accelerating progress towards our CX mission via research and competitive insights, analytics, marketing, business and change management
**Your role and impact**
We are seeking a Vice President to join the CX COO team, a function central to running CX as a business. The CX COO function provides a cohesive oversight and controls framework for CX, with defined responsibility across core COO pillars linked to the overall strategy & vision: business management, communication & employee engagement, and operational risk oversight.
As a member of the CX COO team, you will be focused on Risk Management providing centralized oversight and governance of execution of the CX Global Risk Management Program.
**Your responsibilities**
+ Become an expert in the function(s) you cover gaining a deep understanding of the operational framework, business challenges, audit, and regulatory requirements to provide effective risk governance and oversight.
+ Engage with CX leadership to weave risk considerations into the fabric of decision-making, influencing procedures and workflows for better integration.
+ Be proactive and champion risk identification and assessment efforts within your function(s), ensuring a comprehensive grasp of the global risk landscape.
+ Steer firmwide risk-related initiatives for the functions you oversee, encompassing Internal/External Audits, Risk and Control Self-Assessments (RCSA), Operating event management/remediation, Risk and Complexity, Key Risk Indicators (KRI), and country-specific risk requirements.
+ Contribute actively to the Risk Champion governance program, taking a proactive stance in launching and driving project execution.
+ Collaborate across CX teams to harness best practices, connect the dots between various initiatives, and introduce a global perspective.
+ Build and nurture strong relationships with key stakeholders such as Audit, RQA, T&O Risk, and core teams that influence the business you support.
+ Support governance framework while being a strategic thinker who can initiate change and drive continuous process improvement for effective risk oversight.
**Our benefits**
To help you stay energized, engaged and inspired, we offer a wide range of employee benefits including: retirement investment and tools designed to help you in building a sound financial future; access to education reimbursement; comprehensive resources to support your physical health and emotional well-being; family support programs; and Flexible Time Off (FTO) so you can relax, recharge and be there for the people you care about.
**Our hybrid work model**
BlackRock's hybrid work model is designed to enable a culture of collaboration and apprenticeship that enriches the experience of our employees, while supporting flexibility for all. Employees are currently required to work at least 4 days in the office per week, with the flexibility to work from home 1 day a week. Some business groups may require more time in the office due to their roles and responsibilities. We remain focused on increasing the impactful moments that arise when we work together in person - aligned with our commitment to performance and innovation. As a new joiner, you can count on this hybrid model to accelerate your learning and onboarding experience here at BlackRock.
**About BlackRock**
At BlackRock, we are all connected by one mission: to help more and more people experience financial well-being. Our clients, and the people they serve, are saving for retirement, paying for their children's educations, buying homes and starting businesses. Their investments also help to strengthen the global economy: support businesses small and large; finance infrastructure projects that connect and power cities; and facilitate innovations that drive progress.
This mission would not be possible without our smartest investment - the one we make in our employees. It's why we're dedicated to creating an environment where our colleagues feel welcomed, valued and supported with networks, benefits and development opportunities to help them thrive.
For additional information on BlackRock, please visit @blackrock ( | Twitter: @blackrock ( | LinkedIn: is proud to be an Equal Opportunity Employer. We evaluate qualified applicants without regard to age, disability, race, religion, sex, sexual orientation and other protected characteristics at law.
This advertiser has chosen not to accept applicants from your region.
3
Leadership Development Buisness Partner
London Liverpool Street, London
Oakleaf Partnership
Posted 15 days ago
Job Viewed
Job Description
Leadership Development Business Partner
* Aviation
* Full time permanent role
* Based in central London
* Hybrid
* £60k-£5k plus K bonus
Oakleaf is proud to be partnering with a global airline based in London in their search for a new Leadership Development Business Partner. This is a full-time permanent opportunity based in the office 3 days a week and 2 days working from home.
What is the role?
Repor.
WHJS1_UKTJ
This advertiser has chosen not to accept applicants from your region.
4
Principal, Leadership Development Manager
London, London
Twilio
Posted today
Job Viewed
Job Description
Principal, Leadership Development Manager
Join to apply for the
Principal, Leadership Development Manager
role at
Twilio .nAt Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences. Our remote-first culture and global inclusion mean you’re part of a vibrant team with diverse experiences making a global impact every day. Your career at Twilio is in your hands.nAbout The JobnThis position is needed to design and deliver high-impact leadership development experiences for Twilio’s global leaders, driving skills development and enabling executive excellence. The role acts as a strategic thought partner and program lead for Twilio’s flagship leadership programs.nResponsibilities
Design, lead, and evolve high-visibility leadership development programs, including executive offerings, aligned to Twilio’s Leadership Expectations and business strategy.nAct as a strategic advisor to HRBPs and senior leaders to assess capability gaps and propose targeted development solutions.nChampion leadership mobility and growth by integrating development with succession planning, performance, and career systems.nApply expert-level knowledge of learning science and leadership theory to develop solutions that resonate across global audiences.nOwn program success end-to-end: needs assessment, design, delivery, facilitation, measurement, and iteration.nInfluence the broader learning agenda by sharing insights and best practices across teams and with executive stakeholders.nManage relationships with external vendors, including selecting vendors, submitting SOWs, and ensuring the quality of learning solutions and content.nFacilitate training, team interventions, and learning opportunities.nQualifications
Required:nBachelor’s degree required; advanced degree or professional certifications in HR/OD preferred.n10+ years in digital learning/learning innovation, including 2+ years applying AI in L&DnStrong data fluency; experience with learning analytics, dashboards, and KPIs.nTrack record of leading cross-functional pilots from concept to scaled implementation.nExperience managing vendor partnerships in the learning tech ecosystem.nComfort operating independently and making high-impact decisions in ambiguous environments.nExecutive presence with the ability to communicate project plans, roadmaps, and development outcomes to senior leadership.nDesired:nAdvanced degree in Education, Learning Sciences, Educational Technology, or related field.nExperience influencing adoption of new technologies in large, complex organizations.nRecognized externally as a thought leader in learning innovation.nLocation
This role will be remote AND based in the UK.nTravel
We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings.nWhat We Offer
Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.nTwilio is proud to be an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, disability, genetic information, political views or activity, or other legally protected characteristics. We also consider qualified applicants with criminal histories in accordance with applicable law. Twilio participates in the E-Verify program where required by law.nTwilio thinks big. Do you? We solve problems, take initiative, and are always up for trying new things. We seek colleagues who embody our Twilio Magic values and empower employees to build positive change in their communities through volunteering and donations. If you’re ready to unleash your full potential, apply now. If this role isn’t what you’re looking for, please consider other open positions.nEEO/AA Statement
Twilio is proud to be an equal opportunity employer. We do not discriminate based on race, religion, color, national origin, sex, sexual orientation, gender identity, gender expression, age, disability, veteran status, or any other protected characteristic. We also consider qualified applicants with criminal histories in accordance with applicable laws.
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Join to apply for the
Principal, Leadership Development Manager
role at
Twilio .nAt Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences. Our remote-first culture and global inclusion mean you’re part of a vibrant team with diverse experiences making a global impact every day. Your career at Twilio is in your hands.nAbout The JobnThis position is needed to design and deliver high-impact leadership development experiences for Twilio’s global leaders, driving skills development and enabling executive excellence. The role acts as a strategic thought partner and program lead for Twilio’s flagship leadership programs.nResponsibilities
Design, lead, and evolve high-visibility leadership development programs, including executive offerings, aligned to Twilio’s Leadership Expectations and business strategy.nAct as a strategic advisor to HRBPs and senior leaders to assess capability gaps and propose targeted development solutions.nChampion leadership mobility and growth by integrating development with succession planning, performance, and career systems.nApply expert-level knowledge of learning science and leadership theory to develop solutions that resonate across global audiences.nOwn program success end-to-end: needs assessment, design, delivery, facilitation, measurement, and iteration.nInfluence the broader learning agenda by sharing insights and best practices across teams and with executive stakeholders.nManage relationships with external vendors, including selecting vendors, submitting SOWs, and ensuring the quality of learning solutions and content.nFacilitate training, team interventions, and learning opportunities.nQualifications
Required:nBachelor’s degree required; advanced degree or professional certifications in HR/OD preferred.n10+ years in digital learning/learning innovation, including 2+ years applying AI in L&DnStrong data fluency; experience with learning analytics, dashboards, and KPIs.nTrack record of leading cross-functional pilots from concept to scaled implementation.nExperience managing vendor partnerships in the learning tech ecosystem.nComfort operating independently and making high-impact decisions in ambiguous environments.nExecutive presence with the ability to communicate project plans, roadmaps, and development outcomes to senior leadership.nDesired:nAdvanced degree in Education, Learning Sciences, Educational Technology, or related field.nExperience influencing adoption of new technologies in large, complex organizations.nRecognized externally as a thought leader in learning innovation.nLocation
This role will be remote AND based in the UK.nTravel
We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings.nWhat We Offer
Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.nTwilio is proud to be an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, disability, genetic information, political views or activity, or other legally protected characteristics. We also consider qualified applicants with criminal histories in accordance with applicable law. Twilio participates in the E-Verify program where required by law.nTwilio thinks big. Do you? We solve problems, take initiative, and are always up for trying new things. We seek colleagues who embody our Twilio Magic values and empower employees to build positive change in their communities through volunteering and donations. If you’re ready to unleash your full potential, apply now. If this role isn’t what you’re looking for, please consider other open positions.nEEO/AA Statement
Twilio is proud to be an equal opportunity employer. We do not discriminate based on race, religion, color, national origin, sex, sexual orientation, gender identity, gender expression, age, disability, veteran status, or any other protected characteristic. We also consider qualified applicants with criminal histories in accordance with applicable laws.
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5
Senior Remote Leadership Development Coach
CB2 1DT Cambridge, Eastern
£60 Hourly
WhatJobs
Posted today
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Job Description
Our client is seeking a highly experienced and certified Senior Remote Leadership Development Coach to join their fully remote team. This role is crucial in empowering leaders across the organization to excel in a distributed work environment. The ideal candidate will possess a deep understanding of leadership challenges in remote settings, coupled with exceptional coaching skills and a passion for fostering growth and high performance. This position offers the flexibility to work from anywhere, provided you have a reliable internet connection and can effectively engage with global teams.
Key Responsibilities:
Key Responsibilities:
- Design and deliver tailored leadership development programs and coaching sessions for remote managers and executives.
- Utilize virtual coaching methodologies to build strong rapport and drive impactful behavioral change.
- Assess leadership competencies and identify development needs specific to remote work challenges (e.g., communication, team cohesion, performance management).
- Develop and implement strategies to enhance employee engagement, productivity, and well-being in remote teams.
- Facilitate virtual workshops and training sessions on topics such as effective remote communication, virtual team building, and managing distributed workforces.
- Provide one-on-one coaching to leaders, helping them navigate complex organizational dynamics and achieve their professional goals.
- Measure the effectiveness of coaching interventions and report on key metrics and outcomes.
- Stay current with best practices and emerging trends in leadership development, remote work, and organizational psychology.
- Collaborate with HR and L&D teams to align coaching initiatives with organizational strategy and talent management goals.
- Act as a trusted advisor and change agent, supporting leaders through various organizational transitions.
- Maintain confidentiality and ethical standards in all coaching engagements.
- Professional coaching certification (e.g., ICF ACC, PCC, or MCC) is mandatory.
- A minimum of 8 years of experience in leadership development, executive coaching, or organizational consulting, with a significant focus on remote or distributed teams.
- Demonstrated expertise in designing and delivering virtual coaching programs and workshops.
- Strong understanding of adult learning principles and change management methodologies.
- Exceptional active listening, communication, and interpersonal skills tailored for virtual interactions.
- Ability to build trust and credibility with senior leaders.
- Proven ability to assess needs, develop tailored solutions, and drive measurable results.
- Experience with various virtual collaboration tools (e.g., Zoom, Microsoft Teams, Miro).
- Bachelor's degree in a relevant field; Master's degree or equivalent experience is preferred.
- Self-motivated, highly organized, and able to manage a remote workload effectively.
- Previous experience in a fully remote role is highly advantageous.
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6
Senior Management Consultancy Associate (Remote)
MK9 2FB Milton Keynes, South East
£70000 Annually
WhatJobs
Posted 4 days ago
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Job Description
Our client, a top-tier management consultancy, is seeking a high-calibre Senior Management Consultancy Associate for a fully remote position. This role is ideal for an experienced consultant looking to leverage their expertise in solving complex strategic and operational challenges for leading organizations across various sectors. You will be responsible for conducting rigorous analysis, developing innovative solutions, and leading workstreams within client engagements. The role requires exceptional analytical acumen, strategic foresight, and outstanding communication and interpersonal skills, all while operating effectively in a virtual environment.
Responsibilities:
Responsibilities:
- Lead and manage critical analytical workstreams within client projects.
- Conduct in-depth research and data analysis to identify key business drivers and trends.
- Develop compelling frameworks and models to solve complex client problems.
- Prepare high-quality presentations and reports for senior client stakeholders.
- Collaborate effectively with client teams and project colleagues in a remote setting.
- Mentor and guide junior consultants, fostering their development.
- Contribute to the firm's knowledge base and capability development.
- Support business development activities, including proposal writing.
- Manage project timelines and deliverables, ensuring high-quality outcomes.
- Identify opportunities for process improvements and efficiency gains for clients.
- Master's degree in Business Administration (MBA), Finance, Economics, or a related field.
- Minimum of 5 years of relevant consulting or industry experience, with a strong track record in strategy, operations, or digital transformation.
- Proven analytical and problem-solving skills, with the ability to structure complex problems.
- Experience in leading project teams and managing workstreams.
- Excellent written and verbal communication skills, with the ability to articulate complex ideas clearly and concisely.
- Strong interpersonal skills and the ability to build trust with clients and colleagues remotely.
- Proficiency in data analysis tools and techniques.
- Ability to work autonomously, manage time effectively, and adapt to changing project needs.
- Experience in specific industries (e.g., Financial Services, Technology, Healthcare) is a plus.
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7
Associate Management Consultant
G1 1AB Glasgow, Scotland
£45000 Annually
WhatJobs
Posted 2 days ago
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Job Description
Our client, a distinguished Management Consultancy, is seeking a bright and analytical Associate Management Consultant to join their team in Glasgow, Scotland, UK . This is an exciting opportunity for an early-career professional to develop their consulting skills by working on impactful projects for a diverse range of clients. You will be involved in problem-solving, data analysis, and developing strategic recommendations under the mentorship of experienced consultants. The role demands a proactive attitude, strong quantitative skills, and a passion for driving business improvement.
Responsibilities:
Qualifications:
This role offers comprehensive training, exposure to a variety of industries and business problems, and a clear path for career progression within a supportive and stimulating environment.
Responsibilities:
- Assist senior consultants in gathering and analyzing client data to identify business challenges and opportunities.
- Conduct market research, competitive analysis, and industry benchmarking.
- Develop financial models and support the creation of business cases.
- Prepare presentation materials and reports for client meetings and internal reviews.
- Participate in client workshops and interviews to gather information and facilitate discussions.
- Support project management activities, ensuring tasks are completed on time and to a high standard.
- Contribute to the development of strategic recommendations and implementation plans.
- Learn and apply consulting frameworks and methodologies.
- Collaborate effectively with client teams and internal project members.
- Contribute to the firm's knowledge base and business development efforts.
Qualifications:
- Bachelor’s degree in Business, Economics, Finance, Engineering, or a related analytical field.
- Up to 2 years of relevant experience, ideally in consulting, finance, or a business analysis role.
- Strong analytical and problem-solving skills with a keen attention to detail.
- Proficiency in Microsoft Excel and PowerPoint.
- Excellent written and verbal communication skills.
- Ability to work effectively in a team-oriented environment.
- A proactive approach and a strong desire to learn and develop within the consulting profession.
- Willingness to travel to client sites as required.
- Must be based in or willing to relocate to Glasgow .
This role offers comprehensive training, exposure to a variety of industries and business problems, and a clear path for career progression within a supportive and stimulating environment.
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