15 Management Roles jobs in East London
Project Collaborator, Solar Radiation Management (multiple roles)
Posted 361 days ago
Job Viewed
Job Description
We're seeking expressions of interest from entrepreneurial individuals with deep technical domain expertise and keen interest in developing controllable, and adaptable solar radiation management (SRM) approaches.
About the Opportunity
At Deep Science Ventures, we see SRM as an additional tool to combat global warming - one that will buy us time to implement the emissions abatement and atmospheric removal technologies to align with our long-term climate target. As such, SRM can be seen as a treatment for the symptoms, while we scale solutions which solve the cause. However, solar radiation management or any form of geoengineering comes with large uncertainties and therefore high risks.
We aim to mitigate these risks by developing SRM approaches that are intrinsically controllable, yet still impactful, and adaptable to implement learnings to avoid unintended biophysical and social harm. These collaborator roles are opportunities to shape and define responsible SRM trials and lead by example on best practices to limit global warming.
We’re looking for Collaborators for this opportunity to:
- Initially, co-define an ambitious proposal - currently in process to be submitted for funding approval - for launching responsible and ethical SRM trials (on an ad-hoc, in-kind time commitment basis, roughly 2 hrs/week, starting asap);
- Upon successful approval of funds, co-drive the execution of the trials (on a part-time or full-time consultancy contract basis); and
- Depending on the outcomes of the trials, join DSV’s venture creation programme to co-found a new venture around the trialled SRM approach (full-time consultancy contract).
Requirements
We are looking for candidates with deep technical understanding acquired through a PhD or MSc with 3+ years of relevant experience in industry.
Most suitable candidates will meet one or multiple of the following criteria:
1. Geoengineer / Atmospheric Geochemist / Climatologist
- thorough understanding of climate models and atmospheric chemistry
- strong knowledge of commonly discussed SRM approaches such as SAI, MCB, and CCT
2. Physicist / Mechanical Engineer
- expertise in light-emitting devices and semiconductor technologies
- understanding of optics and the design and manufacturing of hardware solutions
3. Marine Biologist / Oceanographer
- understanding of arctic ecosystems and the formation and melting mechanisms of sea ice
- knowledge about the ocean's role in the planetary heat inventory
Skills & Qualities that define the perfect candidate are:
- extensively thinks about global warming and has a strong ambition to be part of the solution
- highly motivated and self-driven individual
- team player who's capable of working independently
- great communicator
- scientific background with strong first-principle thinking and experience in experimental designs
- experience in building and scaling new technologies from concept to demonstration
Benefits
By joining DSV, you will be part of a team of operators who have founded companies and led the translation of science at some of the most respected universities, charities, funds, and government agencies.
About DSV
Deep Science Ventures is creating a future in which both humans and the planet can thrive.
We use our unique venture creation process to create, spin out and invest in science companies, combining available scientific knowledge and founder-type scientists into high-impact ventures.
We operate in 4 sectors: Pharmaceuticals, Climate, Agriculture and Computation, tackling the challenges defining those areas by taking a first principles approach and partnering with leading institutions.
EMEA & APAC Markets Business Management Specialist
Posted 2 days ago
Job Viewed
Job Description
Wells Fargo is seeking a Vice President to work within the central business management function. This role will report directly to the EMEA and APAC Markets Business Management function lead and is part of the Markets COO organization.
The respective function supports the central running of controls and general processes within the front office across EMEA and APAC. The controls and processes include such items as managing systems access profiles, maintaining supervisory models, supporting individual accountability regimes, managing floor access approvals, maintaining intercompany agreements, managing front office head count plans etc.
Wells Fargo's Markets division (part of Wells Fargo's Corporate & Investment Banking division) has a global footprint and provides solutions to corporate and institutional clients with the means to manage their exposure through various derivatives, lending and cash products across Structured Products Group, Rates, Equities, Foreign Exchange, Municipal Products Group, Credit Sales & Trading.
The ideal candidate will be expected to:
+ Under guidance set by the head of the team, proactively build out the new function that will centrally run controls and processes owned within the front office
+ Run a best-in-class control/operating environment complemented by up-to-date procedures and process flows, disciplined periodic testing/reviews, constant search for efficiencies etc.
+ Proactively establish and develop relationships with key stakeholders across the businesses, COO teams, business control and functional partners to effectively perform the role
The ideal candidate will be entrepreneurial and bring a positive and collaborative mindset. The candidate must be organized, have a meticulous eye for detail, not settle for the status quo, be intellectually curious and have strong interpersonal and communication skills. As this is a new role / function within the COO team, it has significant scope to grow.
**Responsibilities:**
+ Facilitate the build out the team between London and Singapore and embody a high-performance culture that is focused on both quality and efficiency
+ Build out the book of controls and processes to centralize within the business management function, partnering with product/activity COOs between multiple regions
+ Produce management information (KRIs/KPIs) and run associated reporting routines
+ For new controls/processes, partner with related COO teams and functional partners to establish robust but operationally efficient controls/processes
+ Develop procedures for the centralized controls/processes (adhering to firm wide standards) and run regular review routines to ensure they remain up to date
+ Serve as a subject matter expert on business booking models/activities and link those models/activities to controls, processes, intercompany agreements, licenses, front office teams etc.
+ Proactively track actions/feedback from stakeholders related to activities and regularly update on progress
+ Build and maintain strong relationships with the businesses, COOs and functions to stay on top of personnel, regulatory, system, tooling changes
+ Know and understand the regulatory requirements associated with the footprint of the businesses and connection between those requirements and the controls/processes run within the team
+ Evolve the controls/processes run by the team and ensure business/regulatory requirements are always met
+ Drive the development of offshore capabilities, partnering with the global lead in the US to ensure control/process migrations are done thoughtfully and with clear accountability
+ Serve as front office controls/processes subject matter expert in risk control self-assessments and internal/external audits
+ Develop and maintain Business Continuity Plans for the team
+ Support reporting obligations - management, entity, regulatory
+ Run ad-hoc initiatives that cut across product / activity verticals
+ Drive special initiatives at the request of the International Markets COO
**Required Experience:**
+ Experience in Business Execution, Implementation, or Strategic Planning, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
+ Relevant experience working within an investment bank
+ Deep understanding of markets, including products, services, clients and regulatory environments
+ Experience in designing, implementing and running controls/processes for a business
+ Experience in executing a portfolio of control/process routines
+ Experience in dealing with complex problems that require multiple global stakeholders to solve
+ Experience in working with senior executives requiring high quality work but under time pressure
+ Experience in working with offshoring service centres
**Skillsets:**
+ Meticulous attention to detail whilst able to present information at the intended audience's level
+ Self-starter who is solution orientated and constantly acts on opportunities for continuous improvement
+ Builds trust and operates with discretion and integrity
+ Scrutinizes the first answer, evaluates alternatives, considers perspectives and tests assumptions
+ Exceptional organizational and project management skills
+ Strong interpersonal and communication skills
+ Ability to influence/negotiate and build consensus with stakeholders across all levels
+ Ability to run multiple concurrent tasks whilst playing varying roles in their execution
+ Ability to quickly understand and synthesize complex information sets and identify themes/connections
+ Ability to work independently and as part of a team
+ Expert skills in MS Excel, PowerPoint, SharePoint and Visio
**Posting End Date:**
25 Aug 2025
**_*Job posting may come down early due to volume of applicants._**
**We Value Equal Opportunity**
Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.
Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.
Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.
**Applicants with Disabilities**
To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo ( .
**Drug and Alcohol Policy**
Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy ( to learn more.
**Wells Fargo Recruitment and Hiring Requirements:**
a. Third-Party recordings are prohibited unless authorized by Wells Fargo.
b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.
**Req Number:** R-481566
Associate Director, Supply Chain Business Process Management
Posted 28 days ago
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Job Description
Location: London, UK
Reports to: VP, Global Manufacturing Technology & Supply
Job Summary:
The Associate Director, Supply Chain Business Process Management (BPM) is responsible for evaluating, designing, and optimizing end-to-end supply chain processes to align with Orchard’s strategic goals. The role focuses on process improvement, digital transformation, and cross-functional collaboration, ensuring seamless integration of ERP and patient orchestration platforms within a GxP-regulated environment.
Key Responsibilities
Business Process Optimization:
- Analyze, design, and improve SCM business processes across logistics, distribution, manufacturing, and warehousing.
- Lead process improvement projects, ensuring alignment with operational goals.
- Define workflows, document processes, and establish KPIs.
- Oversee change management, training, and post-implementation reviews.
- Provide leadership and problem solving expertise to effectively work with and influence teams of the functional representatives.
Digital Transformation & ERP Implementation:
- Translate business needs into ERP and patient orchestration platform requirements.
- Lead system selection, vendor management, and project execution.
- Align digital initiatives with IT and business strategy.
- Ensure cross-functional system integration with quality, commercial, clinical, and medical functions.
- Manage risk, milestones, stakeholder communication, and project governance.
Operational Excellence & SCM Management:
- Lead S&OP cycles and KPI reporting for executive leadership.
- Apply Lean Six Sigma to enhance SCM efficiency.
- Establish SCM risk management processes and reviews.
Requirements
Qualifications:
- 10+ years in business process management, ERP implementation, and digital systems within biotech/life sciences.
- Deep knowledge of SCM ERP modules (procurement, logistics, manufacturing, warehousing).
- Experience with patient orchestration platforms for Cell and Gene Therapy.
- Proficient in business process mapping, Lean Six Sigma, and GxP compliance.
- Familiar with IT and quality change control processes.
Skills & Competencies:
- Certified Business Analysis Professional (CBAP) or equivalent preferred.
- Strong leadership, problem-solving, and project management skills.
- Excellent communication, organizational, and stakeholder management abilities.
- Self-motivated, detail-oriented, and able to work independently in dynamic environments.
Education:
- Bachelor’s degree in Computer Science, Life Sciences, or Business-related field.
Director, Business Administration - Supplier Management
Posted 24 days ago
Job Viewed
Job Description
_Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential._
**Title and Summary**
Director, Business Administration - Supplier Management
OVERVIEW
The Bank of England (The Bank) recognises Vocalink as a Specified Service Provider of critical national infrastructure to multiple Recognised Payment System Operators (e.g. PayUK, LINK).
This means that Vocalink falls under the regulation of The Bank and relevant RPSOs. As part of our regulatory obligations, there are rules around how we should engage with and manage our suppliers and the risks associated with using third-parties.
The Supplier Management function works to ensure we are demonstrably upholding our obligations to our regulators. Our directive is that we will ensure our ability to demonstrate a clear understanding of our supply chain (and associated risks), and will actively govern that supply base within the appropriate management frameworks based on the required level of oversight.
Vocalink therefore operates its own Supplier Management Framework to keep in line with regulatory requirements and industry best practice. The Supplier Management team work to ensure suppliers are managed in line and adhere to the requirements of this framework.
The Supplier Management Team maintains a separate artefact repository consisting of key third party governance documentation and evidence.
ROLE
This role will work across and in collaboration with Internal Vocalink stakeholders with a defined supplier management role, other VL and Mastercard functions such as Risk, Security & Regulatory Compliance and Sourcing along with external suppliers. Responsibilities include:
- Ensuring the Supplier Management Framework is deployed and functioning as designed across in scope areas to mitigate Supplier risk.
- Identifying gaps / areas of shortfall, working with those with supply roles, providing coaching and upskilling as necessary.
- Manage the undertaking regular assessments against the management framework, driving (and tracking) improvement plans in conjunction with respective business owners.
- Manage the development and ongoing delivery of a monthly MI Dashboard providing defined metrics with insightful and actionable information in respect of Supply Chain Management and associated risks
- Lead on establishing and maintaining at a regular cadence an artefact repository so at any point VLL can demonstrate an up to date understanding of their supply chain and management frameworks to customers, supervisory bodies, internal stakeholders or other interested parties as required
- Ensuring regular review and update of supplier management frameworks / approach to ensure VLL meet ongoing / evolving needs (internal & External)
- Establish a more involved/proactive stance within the relationships of our Critical and Key suppliers to ensure the multi-level governance framework is fully embedded and adopted on an ongoing basis.
- Work with key stakeholders and other resources to design solutions for established objectives, define functional requirements, test and implement the solution.
- Risk mitigation and remediation with suppliers as required - identify and deliver outputs including logical recommendations based on analysis undertaken in order to facilitate discussion and drive positive outcomes.
- Ensuring close alignment with L1 Risk Management, Operational Resilience, Mastercard Sourcing and Third-Party Risk Management is maintained.
- Implement and manage growing industry requirements from customers and regulators
- Co-ordinate Supplier Management involvement with regards to contract negotiations and extensions.
- Take lead on Intercompany Relationship Management and Intercompany Agreements
- Manage the delivery against our Operational Resilience and O&TPRM Commitments.
- Manage and improve the risk and control maturity of the function.
- Enable, support and build further upon Mastercard's ESG strategy and priorities through business focus to drive sustainability.
- Annually review and refresh key documentation such as the Supplier Management Framework and Outsourcing & Third Party Risk Management (O&TPRM) Policy
ALL ABOUT YOU
Essential
- Knowledge of Sourcing and Supply Chain principles
- Ability to organize, manage and work effectively to accomplish multiple high priority tasks
- Stakeholder management - experience facilitating communication/mitigations both internally to stakeholders and externally with suppliers
- Experience designing and implementing a programme, and then performing the assurance
- Industry expertise on UK regulatory requirements
- Experience of 3rd parties and associated management frameworks
- Excellent interpersonal skills including facilitation, negotiation, collaboration and influencing
- Strong stakeholder management skills
- Strong analysis, initiative and problem-solving skills
- Teamwork and coaching
- High degree of self-organisation
- Strong analytical skills
Desirable
- Understanding of Vocalink process and systems (e.g. purchasing, recruitment, onboarding, organisational governance)
- Experience in the Payments Industry and some understanding of one or more payments systems e.g. BACS, LINK, FPS, ICS, IPS
- Experience of 3rd parties and associated management frameworks
- Ability to identify inefficient processes and propose enhancements
- Ability to support customer and regulatory-facing requirements
- Business process mapping experience and understands its importance to process excellence
Key Competencies
The typical competencies we look for at VLL include:
- Organisation & Strategic Planning - Shows effective ownership and responsibility to achieve goals and deadlines, even when there is a high degree of change. Ensure a strategic vision allows for the growth of a sustainable programme
- Ability to drive positive and impactful change - integration of the various aspects of this programme will require 'buy-in' from stakeholders
- Communication - the ability to communicate organisational initiatives, issues, and resolution plans within several cross-functional teams.
- Leadership - Displays positive and appropriate interpersonal skills providing a shared vision for team, influencing and motivating them to achieve relevant goals, even when not having direct "line management" responsibility.
- Customer focus - Takes time to fully understand customer needs or requirements and follows through actions to the end result. Constantly checks others needs or requirements and puts themselves out to achieve customer needs
- Attitude & Personal Motivation - Highly motivated and committed to the job and the Company. Positively influences others and consistently generates new ideas for improvement in own area.
**Corporate Security Responsibility**
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
+ Abide by Mastercard's security policies and practices;
+ Ensure the confidentiality and integrity of the information being accessed;
+ Report any suspected information security violation or breach, and
+ Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.
Management Trainee - Business Intelligence
Posted 295 days ago
Job Viewed
Job Description
Updraft is an award winning, FCA-authorised, high-growth fintech based in London. Our vision is to revolutionise the way people spend and think about money, by automating the day-to-day decisions involved in managing money and mainstream borrowings like credit cards, overdrafts and other loans.
We are building a complete personal financial service on mobile that provides
- a 360-degree spending view across all your financial accounts (using Open banking),
- A free credit report with tips and guidance to help improve your credit score
- Personalised financial planning using a proprietary mix of automated algorithms and manual advice
- Intelligent lending products to help reduce cost of credit.
- Saving products that help users automate their savings
We are looking for a management trainee to help us develop and implement our growth strategies. This position is best suited for candidates who want to gain valuable experience in a managerial role with advancement potential. During your traineeship, you’ll learn how to identify and apply important strategies and business processes. You’ll get to know the nuts and bolts of our company’s functions and operations; you will be responsible to analyse multiple data sets and provide customer insights to help the customers to achieve the best outcomes. This role supports the Business Heads to optimises product marketing, risk and finance and provide them insightful and timely analysis and management information. To succeed in this role, strong analytical skills and effective communication are important management trainee qualifications you should have. If you’re excited with our company’s vision and want to start the path of becoming one of our future leaders, we’d like to hear from you
We are a small team so it is important that the successful candidate is not only technically highly competent, but also a great cultural fit with shared ambition with the rest of the team. The candidate should be prepared to work weekends based on business needs.
Requirements
The perfect addition to the team will have :- An independent and self-driven approach
- a passion for helping people achieve their goals and the ability to take genuine interest
- A passion for data and analytics - being able to hack around in python and build response, risk, collections and portfolio management models a plus
- have an interest in finance and have worked with financial data
- Participate in company’s strategic planning
- Help managers in evaluating performance (e.g. writing reports, analysing data)
- Keep track of business revenue
- Research ways to increase profitability and lower risk
- You have experience with cloud services, AWS or Google
- Excellent math and computational ability
- A degree in Management or Business
Benefits
As an early stage employee in a fast moving startup you have the opportunity to shape the structure of the organisation, team and our business.
A workplace pension scheme.
We welcome applications from all and are fully committed to diversity and equality as an equal opportunities employer.
We also support flexible working.
Further enquires and applications (CV and covering letter) should be sent to .
Senior Management Consultant - Business Strategy
Posted 3 days ago
Job Viewed
Job Description
Key Responsibilities:
- Lead client engagements, providing strategic advice and solutions to complex business problems.
- Conduct in-depth market research, competitive analysis, and financial modeling to support strategic recommendations.
- Develop comprehensive business strategies, including growth plans, market entry strategies, and operational improvement initiatives.
- Design and implement organizational structures and processes to support strategic objectives.
- Facilitate workshops and client meetings, effectively managing stakeholder expectations.
- Lead and mentor consulting teams, ensuring high-quality project delivery.
- Build and maintain strong, long-term relationships with clients at senior executive levels.
- Develop thought leadership content and contribute to the firm's intellectual capital.
- Identify new business opportunities and contribute to proposal development.
- Manage project timelines, budgets, and resources effectively in a remote setting.
- Present findings and recommendations clearly and persuasively to clients.
- Stay abreast of industry trends, economic conditions, and emerging business models.
- Ensure all client deliverables meet the highest standards of quality and accuracy.
- MBA or Master's degree in a relevant field such as Business Administration, Economics, or Finance.
- A minimum of 10-15 years of experience in management consulting, corporate strategy, or a related field.
- Demonstrated success in developing and implementing business strategies for large organizations.
- Expertise in financial analysis, market analysis, and strategic planning frameworks.
- Exceptional analytical, critical thinking, and problem-solving skills.
- Outstanding verbal and written communication, presentation, and facilitation skills.
- Proven ability to lead teams and manage complex projects remotely.
- Experience working with C-suite executives and senior management.
- Strong business acumen and a global perspective.
Warehouse Management system Business Analyst
Posted 18 days ago
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Job Description
Warehouse Management system Business Analyst
Contract role 6+ Months – Inside Ir35
Job Location : London
Hybrid 3-4 days onsite /Week
Role Purpose
The purpose of the role is to liaison and bridging the gap between customer and Wipro delivery team to comprehend and analyze customer requirements and articulating aptly to delivery teams thereby, ensuring right solutioning to the customer.
J͏ob Description
Min 4-5 end-to-end implementations of BY WMS or extensive warehouse management support
Strong in managing customer expectations, stakeholder management, regular reviews, and customer management
ocus on delivery-led growth leading to increased revenue generation
ontribute to RFP responses, customer presentations and project estimations
trong knowledge of SCM Planning concepts, practices, and procedures
xpert in customization of WMS models, conversant with MOCA, custom operation plan release mechanism in warehouse planning.
unctional & Technical hands-on experience in BY WMS.
uild custom functionalities in BY WMS
ands-on experience in BY integration, batch processes, Solution Architecture
ands-on experience in MOCA, Oracle PL/SQL components and fine-tuning SQL process
amiliarity with agile principles and project management
bility to produce quality deliverables with minimal supervision and direction
ands-on experience in handling business requirements in JIRA and similar tools
bility to conduct Business End user Training and grooming internal talent pool
bility to demonstrate a high level of responsiveness and a sense of urgency
rocess oriented with ability to problem solve and think outside of the box
xperience to independently manage presentations to Customers and Stakeholders
͏
2. Engage with delivery team to ensure right solution is proposed to the customer
a. Periodic cadence with delivery team to:
• rovide them with customer feedback/ inputs on the proposed solution
• R view the test cases to check 100% coverage of customer requirements
• C nduct root cause analysis to understand the proposed solution/ demo/ prototype before sharing it with the customer
• D ploy and facilitate new change requests to cater to customer needs and requirements
• S pport QA team with periodic testing to ensure solutions meet the needs of businesses by giving timely inputs/feedback
• C nduct Integration Testing and User Acceptance demo’s testing to validate implemented solutions and ensure 100% success rate
• Use data modelling practices to analyze the findings and design, develop improvements and changes
• E sure 100% utilization by studying systems capabilities and understanding business specifications
• S itch the entire response/ solution proposed to the RFP/ RFI before its presented to the customer
b. Support Project Manager/ Delivery Team in delivering the solution to the customer
• D fine and plan project milestones, phases and different elements involved in the project along with the principal consultant
• D ive and challenge the presumptions of delivery teams on how will they successfully execute their plans
• E sure Customer Satisfaction through quality deliverable on time
͏
3. Build domain expertise and contribute to knowledge repository
• En age and interact with other BA’s to share expertise and increase domain knowledge across the vertical
• Wri e whitepapers/ research papers, point of views and share with the consulting community at large
• I entify and create used cases for a different project/ account that can be brought at Wipro level for business enhancements
• C nduct market research for content and development to provide latest inputs into the projects thereby ensuring customer delight
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Services Production Management Business Control Centre (Global Lead) - Director
Posted 3 days ago
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Job Description
By Joining Citi, you will become part of a global organisation whose mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress.
**Team/Role Overview**
The primary objective of the role is to lead a global team that coordinate exceptional Services response to major technology events (planned or unplanned), team responsibilities encompasses oversight of 24x7 service anomaly detection for over 90 critical end to end flows ensuring adherence to regulatory mandated Critical Business Services (CBS) and a heightened focus on a subset of Platinum Clients. Services consists of multiple sub domains, Digital Access Channels, Payments processing, Investor and Issuer Services, Core Banking, Liquidity, Trade & Working Capital and Data.
**What you'll do**
**Strategy Definition & Delivery:**
+ Define and drive the strategy for Services BCC, ensuring alignment with Citi goals.
+ Deliver outcomes that promote rapid recovery, reduce client impact duration, and foster continuous improvement based on stakeholder and client feedback.
**Relationship Management & Stakeholder Engagement:**
+ Maintain strong relationships with senior product, operations, and technology stakeholders, garner support for strategy, set targets and share performance insights.
+ Actively lead and manage stakeholders during more significant disruptive events.
**Operational Excellence & Compliance:**
+ Ensure adherence to Citi Enterprise policies and protocols, incl. Major Incident Management and ITIL practices.
+ Build, maintain strong awareness of global regulatory obligations related to disruptive events, including reporting requirements and stakeholder communication.
+ Strengthen CBS/ITOL awareness, obligations, response, and reporting requirements, influencing outcomes to tackle improvement areas.
**Continuous Improvement & Readiness:**
+ Ongoing improvement in Services command and control, escalation, and communication, including cyber event coordination.
+ Improve readiness and response to enterprise/catastrophic events through tabletop/chaos training exercises and automation.
**Team Leadership & Performance:**
+ Set and cascade objectives and performance measures for direct teams and those relevant to overall Services Production organization
**What we'll need from you**
+ 10+ years of relevant industry experience.
+ Proven leadership managing and influencing global teams, direct, matrix and stakeholders.
+ Strong track record in crisis management and leading responses to disruptive events.
+ Demonstrated success driving results and continuous improvement in production
+ Experienced with organizational transformation.
+ Exceptional stakeholder and relationship management capabilities.
+ Experience with financial planning and cost discipline
+ Exceptional staff engagement and talent development skills
+ Ability to navigate and lead within large, complex organizations.
**What we can offer you**
This is a role that'll offer you the opportunity to build a broad and in-depth knowledge of Services key business domains, largely dominated by rapidly growing Payments processing. Every day there will be new challenges and opportunities to help you develop new skills and foster relationships that can drive your career"
We work hard to have a positive financial and social impact on the communities we serve. In turn, we put our employees first and provide the best-in-class benefits they need to be well, live well and save well.
By joining Citi London, you will not only be part of a business casual workplace with a hybrid working model (up to 2 days working at home per week), but also receive a competitive base salary (which is annually reviewed), and enjoy a whole host of additional benefits such as:
+ Generous holiday allowance starting at 27 days plus bank holidays; increasing with tenure
+ A discretional annual performance related bonus
+ Private medical insurance packages to suit your personal circumstances
+ Employee Assistance Program
+ Pension Plan
+ Paid Parental Leave
+ Special discounts for employees, family, and friends
+ Access to an array of learning and development resources
Alongside these benefits Citi is committed to ensuring our workplace is where everyone feels comfortable coming to work as their whole self every day. We want the best talent around the world to be energized to join us, motivated to stay, and empowered to thrive.
**Sounds like Citi has everything you need? Then apply to discover the true extent of your capabilities.**
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**Job Family Group:**
Technology
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**Job Family:**
Applications Support
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**Time Type:**
Full time
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**Most Relevant Skills**
Please see the requirements listed above.
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**Other Relevant Skills**
For complementary skills, please see above and/or contact the recruiter.
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_Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law._
_If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review_ _Accessibility at Citi ( _._
_View Citi's_ _EEO Policy Statement ( _and the_ _Know Your Rights ( _poster._
Citi is an equal opportunity and affirmative action employer.
Minority/Female/Veteran/Individuals with Disabilities/Sexual Orientation/Gender Identity.
Senior Principal Relationship Management and Business Development
Posted 3 days ago
Job Viewed
Job Description
With us, you'll do meaningful work from Day 1. Our collaborative culture is built on three core behaviors: We Play to Win, We Get Better Every Day & We Succeed Together. And we mean it - we want you to grow and make a difference at one of the world's leading digital banking and payments companies. We value what makes you unique so that you have an opportunity to shine.
Come build your future, while being the reason millions of people find a brighter financial future with Discover.
**Job Description:**
**What You'll Do**
+ Responsible for managing business development in one or more countries, regions or industries, which will include Israel, with the potential for additional markets in the Middle East, Eastern Europe and Africa. Serves as the relationship manager for multiple complex partner relationships. Performs market analyses and business development activities to drive profitable sales volume.
+ Actively manages and escalates risk and customer-impacting issues within the day-to-day role to management.
**How You'll Do It**
+ Deliver growth in payments volume and acceptance by effectively leveraging existing and developing new relationships with banks, acquirers, domestic schemes, merchants and technology partners.
+ Perform market analyses, partner internally and externally to identify and develop growth opportunities in traditional, new and emerging payment sectors.
+ Serves as the regional subject matter expert regarding payments in the target markets based on knowledge of partners, industry trends and competitive environment.
+ Contribute to and ensure effective delivery of Partnership Management strategy across CEEMEA region.
+ Monitor and document pipeline opportunities and performance against goals
+ Strategically identifies leads, develops proposals, responds to RFP's and negotiates agreements to maximize network growth. Identifies and creates business case to establish new development activities with internal (Risk, AML, etc.) and external industry partners.
+ Serve as the strategic liaison between Discover external accounts, by maintaining relationships with decision-makers across company divisions of each participant. Actively manages and escalates risk and customer-impacting issues or complaints within the day-to-day role to management.
+ Explores new partnership opportunities and manages a portfolio of clients to retain, grow and drive existing and new business by exploring acceptance and volume growth.
+ Manage and build relationships with existing strategic network participants. Maintain knowledge of partners, industry trends and competitive environment by performing market analysis and maintaining opportunity pipeline to recommend actions in improving Discover's position.
+ Drives internal processes including; development of communications, account management, approval requests and contract negotiations, compliance and risk management.
+ Performs market analyses and business development activities to increase network transaction volume and revenue generation.
+ Partner internally and externally to identify new or additional business opportunities within accounts; maintain and grow relationships to attain new business value and improve client experience.
+ Advise network participant of new product, marketing or operational initiatives and act as primarily liason into Discover to ensure improved market position for DFS.
+ Address client inquiries and problem solve to resolve opportunities or issues. Negotiate contracts, pricing agreements or incentives while ensuring compliance with new processes and business practices.
**Qualifications You'll Need**
**The Basics**
+ Bachelors degree in Business Administration and Management, Finance, Marketing or related
+ Payments, Relationship Management or Marketing experience
+ Technical expertise (i.e.; mobile payments, vehicle commerce, SRC, payment chip technology, IOT emerging technologies) to support digital partners
+ In lieu of degree, Payments, Relationship Management or Marketing experience
**Physical and Cognitive Requirements**
The physical requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable a qualified individual with disabilities to perform the essential functions of the position as required by federal, state, and local laws:
+ Primarily remain in a stationary position.
+ Occasionally move about the work environment to complete the major responsibilities of the job.
+ Primarily performed indoors in an office setting.
+ Ability to operate office equipment such as but not limited to computer, telephone, printer, and calculator.
+ Ability to communicate verbally.; Ability to communicate in written form.
+ "Travel up to 50% of the time."
**Bonus Points If You Have**
+ Business Development in Fintech, Credit, Debit, Prepaid, and/or Commercial Payments
+ Payments experience with an Acquirer, Issuer or Network; previous experience in a sales and /or relationship management role is preferred.
+ Exposure to negotiating complex multi-million dollar Merchant contracts at C level.
+ A strong communicator across all levels
+ Comprehensive knowledge of new and emerging payment technologies
+ Experience of working in the Middle East and Africa will be desirable but not essential
+ The ideal candidate will be self-starter with an entrepreneurial approach
*** Discover will not sponsor or transfer employment work visas for this position. Applicants must be currently authorized to work in the United Kingdom on a full-time basis.***
**Application Deadline:**
The application window for this position is anticipated to close on Aug-26-2025. We encourage you to apply as soon as possible. The posting may be available past this date, but it is not guaranteed.
What are you waiting for? Apply today!
All Discover employees place our customers at the very center of our work. To deliver on our promises to our customers, each of us contribute every day to a culture that values compliance and risk management.
Discover, a division of Capital One, N.A., is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, or other legally protected status. (Know Your Rights) ( complies with federal, state, and local laws applicable to qualified individuals with disabilities and is committed to providing reasonable accommodations. If you require a reasonable accommodation to search for a position, to complete an application, and/or to participate in an interview, please email . Any information you provide regarding your accommodation needs will be kept confidential and will only be used to determine and provide necessary accommodation.
Positions marked as remote eligible are limited to remote locations within the country in which the position is based.
Applicants must be 18 or older at the time of hire.
Senior Principal Relationship Management and Business Development

Posted 24 days ago
Job Viewed
Job Description
With us, you'll do meaningful work from Day 1. Our collaborative culture is built on three core behaviors: We Play to Win, We Get Better Every Day & We Succeed Together. And we mean it - we want you to grow and make a difference at one of the world's leading digital banking and payments companies. We value what makes you unique so that you have an opportunity to shine.
Come build your future, while being the reason millions of people find a brighter financial future with Discover.
**Job Description:**
**What You'll Do**
Responsible for managing business development in one or more countries, regions or industries. Responsible for building and maintaining a robust pipeline of new sales opportunities through effective networking and relationship development with appropriate industry and FinTech companies.
Responsible for cultivating and expanding multiple strategic and complex external relationships by serving as lead representative for Discover to identify and drive opportunities to expand business targets within portfolio. Serves a strategic role in increasing network transaction volume and revenue generation by selling new programs (e.g. Prepaid, Credit, Debit, etc.).
**How You'll Do It**
+ Drive new partnerships with payment service providers to grow merchant acceptance for Discover in the UK.
+ Manage the entire sales process, from pipeline development, lead generation to closing deals, and implementation. Manage pipeline.
+ Strategically identifies leads, develops proposals, responds to RFP's and negotiates agreements to maximize network growth. Identifies and creates business case to establish new development activities with internal (Risk, AML, etc.) and external industry partners.
+ Serve as the strategic liaison between Discover external accounts, by maintaining relationships with decision-makers across company divisions of each participant. Actively manages and escalates risk and customer-impacting issues or complaints within the day-to-day role to management.
+ Explores new partnership opportunities and manages a portfolio of clients to retain, grow and drive existing and new business by exploring acceptance and volume growth.
+ Manage and build relationships with existing strategic network participants. Maintain knowledge of partners, industry trends and competitive environment by performing market analysis and maintaining opportunity pipeline to recommend actions in improving Discover's position.
+ Drives internal processes including; development of communications, account management, approval requests and contract negotiations, compliance and risk management.
+ Performs market analyses and business development activities to increase network transaction volume and revenue generation.
+ Partner internally and externally to identify new or additional business opportunities within accounts; maintain and grow relationships to attain new business value and improve client experience.
+ Advise network participant of new product, marketing or operational initiatives and act as primarily liason into Discover to ensure improved market position for DFS.
+ Address client inquiries and problem solve to resolve opportunities or issues. Negotiate contracts, pricing agreements or incentives while ensuring compliance with new processes and business practices.
**Qualifications You'll Need**
**The Basics**
+ Bachelors Business Administration and Management, Finance, Marketing or related
+ Payments, Relationship Management or Marketing
+ Technical expertise (i.e.; mobile payments, vehicle commerce, SRC, payment chip technology, IOT emerging technologies) to support digital partners
**In Lieu of Education Experience**
+ Business Development, Sales, Strategy, Payments, Relationship Management or Marketing
+ Technical expertise (i.e.; mobile payments, vehicle commerce, SRC, payment chip technology, IOT emerging technologies) to support digital partners
**Physical and Cognitive Requirements**
The physical requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable a qualified individual with disabilities to perform the essential functions of the position as required by federal, state, and local laws:
+ Primarily remain in a stationary position.
+ Occasionally move about the work environment to complete the major responsibilities of the job.
+ Primarily performed indoors in an office setting.
+ Ability to operate office equipment such as but not limited to computer, telephone, printer, and calculator.
+ Ability to communicate verbally.; Ability to communicate in written form.
+ Travel up to 50% of the time.
**Bonus Points If You Have**
+ Masters Business Administration and Management, Finance, Marketing or related
+ Business Development in Fintech, Credit, Debit, Prepaid, and/or Commercial Payments
+ Passion for sales and adept at solving business problems, with a relentless drive to secure new PSP partnerships-whether directly or indirectly through Discover merchant acquirers.
+ Ability to work on a pipeline to sign up new partners while simultaneously managing existing partnerships.
+ Hands-on approach, involved in planning, sales, and implementation.
+ Proven track record of signing up new partners from planning to closure.
+ Extensive experience working with PSPs, including embedded finance companies like Bigcommerce and Lightspeed, as well as gateways or Payfacs, etc. Alternatively, experience at merchant acquirers or payment networks collaborating with these type of PSPs.
+ Solid understanding of the UK/European PSP landscape.
+ A team player who brings energy, ideas, and fun, along with a strong problem-solving mindset.
*** Discover will not sponsor or transfer employment work visas for this position. Applicants must be currently authorized to work in the United Kingdom on a full-time basis. ***
**Application Deadline:**
The application window for this position is anticipated to close on Jul-01-2025. We encourage you to apply as soon as possible. The posting may be available past this date, but it is not guaranteed.
What are you waiting for? Apply today!
All Discover employees place our customers at the very center of our work. To deliver on our promises to our customers, each of us contribute every day to a culture that values compliance and risk management.
Discover, a division of Capital One, N.A., is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, or other legally protected status. (Know Your Rights) ( complies with federal, state, and local laws applicable to qualified individuals with disabilities and is committed to providing reasonable accommodations. If you require a reasonable accommodation to search for a position, to complete an application, and/or to participate in an interview, please email . Any information you provide regarding your accommodation needs will be kept confidential and will only be used to determine and provide necessary accommodation.
Positions marked as remote eligible are limited to remote locations within the country in which the position is based.
Applicants must be 18 or older at the time of hire.