What Jobs are available for Management Roles in Silverburn?

The Blueprint Group is a sales and marketing company based in Edinburgh, specialising in face-to-face, field, B2B, residential and retail marketing campaigns. We help our clients grow through direct customer acquisition and real human engagement.

As a Business Trainee on our Management Development Programme, you'll begin by working in our field sales team, representing clients and engaging directly with customers. Over time, you'll take on greater responsibility, including team leadership and campaign management. This is an ideal entry-level opportunity for individuals interested in sales, marketing, and business leadership.

• Engage with customers face-to-face in residential, retail and B2B settings to promote client products and services
• Support daily campaign activity including outreach, lead generation, reporting, and territory planning
• Shadow experienced team members to learn sales techniques and develop communication and negotiation skills
• Meet and exceed performance targets (e.g. sales figures, customer satisfaction scores)
• Support with onboarding and training of new team members as you progress
• Assist in campaign planning and coordination alongside managers and senior staff

• No prior experience is necessary; however, strong communication skills and a willingness to learn are essential
• Confident, professional and personable when speaking with members of the public
• Self-motivated, driven, and able to respond positively to feedback
• Reliable, punctual, and able to work flexible hours when required
• Based in or willing to commute to Leith / wider Edinburgh area

• Competitive pay structure (typically £24,000–£36,000 , performance-dependent)
• Full training in sales, customer service, and leadership
• Clear development pathway into management roles
• A supportive and sociable team environment
• Hands-on experience across various campaign types

• Develop and implement strategic operational plans aligned with the company's long-term vision.
• Oversee the day-to-day management of key business operations departments, including but not limited to, customer support, administration, and potentially supply chain or logistics.
• Lead, mentor, and develop a team of managers and operational staff, fostering a high-performance culture.
• Identify opportunities for process improvement, efficiency gains, and cost reduction across all managed operations.
• Develop and manage operational budgets, ensuring financial targets are met.
• Establish and monitor key performance indicators (KPIs) to track operational effectiveness and efficiency.
• Implement and refine operational policies, procedures, and best practices.
• Collaborate with other senior leaders to ensure seamless integration of operations with broader business strategies.
• Drive innovation in operational methods and technologies to enhance service delivery and customer satisfaction.
• Ensure compliance with all relevant regulations and industry standards.

• MBA or Master's degree in Business Administration, Operations Management, or a related field.
• Minimum of 10 years of progressive experience in management and business operations, with at least 5 years in a senior leadership role.
• Proven track record of successfully managing multiple departments and driving significant operational improvements.
• Strong understanding of operational best practices, process optimization techniques (Lean, Six Sigma), and financial management.
• Exceptional leadership, team-building, and motivational skills.
• Excellent strategic thinking, problem-solving, and decision-making abilities.
• Outstanding communication, negotiation, and stakeholder management skills.
• Experience working effectively in a remote, distributed team environment is essential.
• Ability to develop and execute complex strategic plans.
• Demonstrated experience in managing budgets and driving profitability.

• Partner with business leaders to understand strategic objectives and translate them into effective HR initiatives, particularly in talent management.
• Develop and implement comprehensive talent acquisition strategies to attract high-caliber candidates.
• Design and oversee performance management processes, including goal setting, feedback mechanisms, and performance reviews.
• Lead succession planning initiatives, identifying critical roles and high-potential employees.
• Develop and implement employee development programs, including leadership training, skill-building, and career pathing.
• Advise on employee relations, compensation, and benefits strategies to ensure a competitive and motivating work environment.
• Utilize HR analytics to inform decision-making, measure the effectiveness of HR programs, and identify trends.
• Drive employee engagement initiatives and foster a positive organizational culture.
• Ensure compliance with all employment laws and regulations.
• Collaborate with the broader HR team to champion HR best practices and continuous improvement.

• Bachelor's degree in Human Resources, Business Administration, or a related field. A Master's degree or CIPD qualification is highly desirable.
• A minimum of 7-10 years of progressive HR experience, with a strong emphasis on talent management, succession planning, and employee development.
• Proven experience as an HR Business Partner, effectively supporting senior leadership.
• In-depth knowledge of talent acquisition, performance management, and learning & development principles.
• Excellent understanding of employment law and HR best practices.
• Strong analytical and problem-solving skills, with the ability to interpret data and provide strategic recommendations.
• Exceptional communication, influencing, and interpersonal skills.
• Demonstrated ability to manage multiple priorities and work effectively in a fast-paced, remote environment.
• Experience with HRIS systems and HR analytics tools.
• High level of integrity and ability to handle sensitive information with confidentiality.

• Partner with business leaders to drive HR strategy and initiatives.
• Develop and implement talent management and succession planning programs.
• Support and advise on employee relations issues, performance management, and conflict resolution.
• Oversee recruitment processes to attract and retain top talent.
• Drive employee engagement initiatives and foster a positive workplace culture.
• Provide coaching and guidance to managers on HR best practices.
• Ensure compliance with employment law and HR policies.
• Analyse HR data to identify trends and recommend solutions.
• Contribute to the development and execution of HR policies and procedures.

• Bachelor's degree in Human Resources, Business Administration, or a related field.
• CIPD qualification (Level 5 or above) preferred.
• Minimum of 6 years of progressive experience in HR, with a focus on business partnering.
• Proven experience in talent management, recruitment, and employee relations.
• Strong understanding of HR legislation and best practices.
• Excellent communication, interpersonal, and influencing skills.
• Proficiency in HRIS systems and HR analytics.
• Experience with hybrid working models and collaborative technologies.
• Strong business acumen and ability to align HR strategies with business goals.

• Serve as a strategic HR partner to assigned business units, providing expert advice on all talent management and HR-related matters.
• Develop and implement comprehensive talent acquisition strategies to attract and secure top-tier talent.
• Oversee the full recruitment lifecycle, including sourcing, screening, interviewing, and onboarding.
• Design and manage effective succession planning programs to identify and develop future leaders.
• Create and implement robust performance management processes, ensuring fair and consistent evaluation of employee performance.
• Develop and deliver impactful employee development and training programs tailored to business needs.
• Drive employee engagement initiatives, fostering a positive and productive work environment.
• Advise managers on employee relations issues, disciplinary procedures, and performance improvement plans.
• Conduct workforce planning and analysis to identify current and future talent gaps.
• Champion diversity, equity, and inclusion (DE&I) initiatives within the organization.
• Stay abreast of HR best practices, employment legislation, and industry trends.
• Collaborate with the wider HR team to ensure seamless delivery of HR services.
• Utilize HRIS systems to manage employee data and generate insightful reports.
• Facilitate organizational change management initiatives.
• Develop and maintain strong relationships with employees at all levels of the organization.

• CIPD Level 7 qualification or equivalent HR professional certification.
• Minimum of 5-7 years of experience in a senior HR Business Partner or equivalent role, with a strong focus on talent management.
• Proven track record in talent acquisition, succession planning, performance management, and employee development.
• In-depth knowledge of HR best practices, employment law, and HRIS systems.
• Excellent understanding of organizational development and change management principles.
• Strong business acumen and the ability to translate business needs into effective HR strategies.
• Exceptional communication, interpersonal, and influencing skills.
• Demonstrated ability to build strong relationships with stakeholders at all levels.
• Proficiency in data analysis and reporting to drive HR decision-making.
• Experience in a fast-paced, dynamic organizational environment is highly desirable.
• Ability to work effectively in a hybrid working model, balancing remote and in-office presence.