901 Manager Quality jobs in the United Kingdom
Audit Manager - Quality Assurance (Technology and Data) - Vice President
Posted 5 days ago
Job Viewed
Job Description
Are you looking for a career move that will put you at the heart of a global financial institution? Then bring your skills in analysis, problem solving and communication to Internal Audit (IA) Quality Assurance.
By joining Citi, you will become part of a global organisation whose mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress.
**Team/Role Overview**
Citi's Internal Audit (IA) division provides independent assessments of the company's governance, risk management and internal control environment for key stakeholders including the Board of Directors, senior management and Citi's numerous regulators globally. IA is a change agent within Citi to enhance the control culture of Citigroup worldwide and thereby support senior management decision making around the globe.
IA maintains a Quality Assurance (QA) function that reports to the Chief Auditor Professional Practices and the Group Audit Committee. The QA function provides independent assurance that IA has achieved and is maintaining appropriate standards of internal audit delivery (set against both IA's own internal standards and the Standards and Code of Ethics of the Institute of Internal Auditors).
The role involves close liaison with the global audit teams to ensure appropriate understanding, access to and the correct application of the IA methodology. In this role, you will be partnering with the audit teams responsible for risk-based audits for Technology & Business Enablement, Data and Program Management, as well as Technology Transformation coverage globally. This role will also support the global QA team.
The role reports to the QA Senior Audit Manager in London.
**What you will do**
+ Operate independently as a QA partner across the assigned SME audit teams, forming partnerships at all levels within IA. Support the QA Director (QAD) and Senior Audit Manager (SVP) in fostering a strong QA partnership with the Chief Auditors.
+ Provide assurance over the quality of IA's work via formal QA products (e.g., Scorecards, Thematic Reviews, Hot reviews and Regulatory/ QA Issue Validation)
+ Be a change agent in the continuous improvement program to deliver and maintain a best-in-class QA function, sharing best practices and lessons learned with the IA and QA teams
+ Contribute to continued improvement in IA and QA methodology and coverage through the delivery of QA products.
+ Assist in the provision of methodology training to auditors, including tailored training as and when needed.
+ Assist with periodic ad-hoc projects (e.g., research and development of QA specific training).
+ Assist in the review and improvement of global IA methodology and practices, including innovation initiatives.
+ Assist the SVP and QAD in reviewing key internal QA deliverables and external deliverables.
+ Establish and consistently maintain professional working relationship with key IA stakeholders; assist the QAD and SVP in maintaining IA stakeholder communications through monthly meetings as assigned by the QAD and SVP.
+ Ability to manage multiple competing priorities and meet strict deadlines, both internal and external (e.g., regulators).
+ Willingness to assist other QADs on an ad-hoc basis to ensure consistent utilization.
**What we will need from you**
+ Previous Audit experience, ideally Internal Audit.
+ Technology Audit or related experience
+ Subject matter expertise in any one or subset of the following areas:
+ Artificial Intelligence & Machine Learning
+ Data Analysis, BI tools and Scripting
+ Cyber Risk (incl. Information Security)
+ Application Development
+ Application Controls
+ Related certifications (CIA, CISA, CISSP, or Cybersecurity) preferred
+ Consistently demonstrates clear and concise written and verbal communication
+ Demonstrated ability to remain unbiased in a diverse working environment
+ Effective negotiation skills and stakeholder management skills
+ Effective report writing skills
+ Highly analytical
**Education**
+ Bachelor's degree/University degree or equivalent experience
**What we can offer you**
We work hard to have a positive financial and social impact on the communities we serve. In turn, we put our employees first and provide the best-in-class benefits they need to be well, live well and save well.
By joining Citi London, you will not only be part of a business casual workplace with a hybrid working model (up to 2 days working at home per week), but also receive a competitive base salary (annually reviewed), and enjoy a whole host of additional benefits such as:
+ Generous holiday allowance starting at 27 days plus bank holidays; increasing with tenure.
+ A discretional annual performance related bonus
+ Private medical insurance packages to suit your personal circumstances.
+ Employee Assistance Program
+ Pension Plan
+ Paid Parental Leave
+ Exclusive discounts for employees, family, and friends
+ Access to an array of learning and development resources
Alongside these benefits Citi is committed to ensuring our workplace is where everyone feels comfortable coming to work as their whole self every day. We want the best talent around the world to be energised to join us, motivated to stay, and empowered to thrive.
**Sounds like Citi has everything you need? Then apply to discover the true extent of your capabilities.**
#LI-MP4
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**Job Family Group:**
Internal Audit
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**Job Family:**
Audit
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**Time Type:**
Full time
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**Most Relevant Skills**
Control Monitoring, Data Analysis, Industry Knowledge, Issue Management, Laws and Regulations, Professional Standards, Risk Management, Root Cause Analysis.
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**Other Relevant Skills**
For complementary skills, please see above and/or contact the recruiter.
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_Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law._
_If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review_ _Accessibility at Citi ( _._
_View Citi's_ _EEO Policy Statement ( _and the_ _Know Your Rights ( _poster._
Citi is an equal opportunity and affirmative action employer.
Minority/Female/Veteran/Individuals with Disabilities/Sexual Orientation/Gender Identity.
Audit Manager - Quality Assurance (Technology and Data) - Vice President
Posted 3 days ago
Job Viewed
Job Description
Are you looking for a career move that will put you at the heart of a global financial institution? Then bring your skills in analysis, problem solving and communication to Internal Audit (IA) Quality Assurance.
By joining Citi, you will become part of a global organisation whose mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress.
Team/Role OverviewnCiti's Internal Audit (IA) division provides independent assessments of the company's governance, risk management and internal control environment for key stakeholders including the Board of Directors, senior management and Citi’s regulators globally. IA is a change agent within Citi to enhance the control culture of Citigroup worldwide and thereby support senior management decision making around the globe. IA maintains a Quality Assurance (QA) function that reports to the Chief Auditor Professional Practices and the Group Audit Committee. The QA function provides independent assurance that IA has achieved and is maintaining appropriate standards of internal audit delivery (set against both IA’s own internal standards and the Standards and Code of Ethics of the Institute of Internal Auditors).
The role involves close liaison with the global audit teams to ensure appropriate understanding, access to and the correct application of the IA methodology. In this role, you will be partnering with the audit teams responsible for risk-based audits for Technology & Business Enablement, Data and Program Management, as well as Technology Transformation coverage globally. This role will also support the global QA team.
The role reports to the QA Senior Audit Manager in London.
What you will do
Operate independently as a QA partner across the assigned SME audit teams, forming partnerships at all levels within IA. Support the QA Director (QAD) and Senior Audit Manager (SVP) in fostering a strong QA partnership with the Chief Auditors.
Provide assurance over the quality of IA’s work via formal QA products (e.g., Scorecards, Thematic Reviews, Hot reviews and Regulatory/ QA Issue Validation)
Be a change agent in the continuous improvement program to deliver and maintain a best-in-class QA function, sharing best practices and lessons learned with the IA and QA teams
Contribute to continued improvement in IA and QA methodology and coverage through the delivery of QA products.
Assist in the provision of methodology training to auditors, including tailored training as and when needed.
Assist with periodic ad-hoc projects (e.g., research and development of QA specific training).
Assist in the review and improvement of global IA methodology and practices, including innovation initiatives.
Assist the SVP and QAD in reviewing key internal QA deliverables and external deliverables.
Establish and consistently maintain professional working relationship with key IA stakeholders; assist the QAD and SVP in maintaining IA stakeholder communications through monthly meetings as assigned by the QAD and SVP.
Ability to manage multiple competing priorities and meet strict deadlines, both internal and external (e.g., regulators).
Willingness to assist other QADs on an ad-hoc basis to ensure consistent utilization.
What we will need from you
Previous Audit experience, ideally Internal Audit.
Technology Audit or related experience
Subject matter expertise in any one or subset of the following areas:
Artificial Intelligence & Machine Learning
Data Analysis, BI tools and Scripting
Cyber Risk (incl. Information Security)
Application Development
Application Controls
Related certifications (CIA, CISA, CISSP, or Cybersecurity) preferred
Consistently demonstrates clear and concise written and verbal communication
Demonstrated ability to remain unbiased in a diverse working environment
Effective negotiation skills and stakeholder management skills
Effective report writing skills
Highly analytical
Education
Bachelor’s degree/University degree or equivalent experience
What we can offer younWe work hard to have a positive financial and social impact on the communities we serve. In turn, we put our employees first and provide the best-in-class benefits they need to be well, live well and save well.
By joining Citi London, you will not only be part of a business casual workplace with a hybrid working model (up to 2 days working at home per week), but also receive a competitive base salary (annually reviewed), and enjoy a whole host of additional benefits such as:
Generous holiday allowance starting at 27 days plus bank holidays; increasing with tenure.
A discretionary annual performance related bonus
Private medical insurance packages to suit your personal circumstances.
Employee Assistance Program
Pension Plan
Paid Parental Leave
Exclusive discounts for employees, family, and friends
Access to an array of learning and development resources
Alongside these benefits Citi is committed to ensuring our workplace is where everyone feels comfortable coming to work as their whole self every day. We want the best talent around the world to be energised to join us, motivated to stay, and empowered to thrive.
Sounds like Citi has everything you need? Then apply to discover the true extent of your capabilities.
Accessibility and policy links: Citi is an equal opportunity employer and qualified candidates will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi. View Citi’s EEO Policy Statement and the Know Your Rights poster.
#J-18808-Ljbffrn
Audit Manager - Quality Assurance (Technology and Data) - Vice President
Posted 3 days ago
Job Viewed
Job Description
Excited to grow your career?
Are you looking for a career move that will put you at the heart of a global financial institution? Then bring your skills in analysis, problem solving and communication to Internal Audit (IA) Quality Assurance.nBy joining Citi, you will become part of a global organisation whose mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress.nTeam/Role Overview
Citi's Internal Audit (IA) division provides independent assessments of the companys governance, risk management and internal control environment for key stakeholders including the Board of Directors, senior management and Citi’s numerous regulators globally. IA is a change agent within Citi to enhance the control culture of Citigroup worldwide and thereby support senior management decision making around the globe. IA maintains a Quality Assurance (QA) function that reports to the Chief Auditor Professional Practices and the Group Audit Committee. The QA function provides independent assurance that IA has achieved and is maintaining appropriate standards of internal audit delivery (set against both IA’s own internal standards and the Standards and Code of Ethics of the Institute of Internal Auditors). The role involves close liaison with the global audit teams to ensure appropriate understanding, access to and the correct application of the IA methodology. In this role, you will be partnering with the audit teams responsible for risk-based audits for Technology & Business Enablement, Data and Program Management, as well as Technology Transformation coverage globally. This role will also support the global QA team. The role reports to the QA Senior Audit Manager in London.nWhat you will do
Operate independently as a QA partner across the assigned SME audit teams, forming partnerships at all levels within IA. Support the QA Director (QAD) and Senior Audit Manager (SVP) in fostering a strong QA partnership with the Chief Auditors.nProvide assurance over the quality of IA’s work via formal QA products (e.g., Scorecards, Thematic Reviews, Hot reviews and Regulatory/ QA Issue Validation)nBe a change agent in the continuous improvement program to deliver and maintain a best-in-class QA function, sharing best practices and lessons learned with the IA and QA teamsnContribute to continued improvement in IA and QA methodology and coverage through the delivery of QA products.nAssist in the provision of methodology training to auditors, including tailored training as and when needed.nAssist with periodic ad-hoc projects (e.g., research and development of QA specific training).nAssist in the review and improvement of global IA methodology and practices, including innovation initiatives.nAssist the SVP and QAD in reviewing key internal QA deliverables and external deliverables.nEstablish and consistently maintain professional working relationship with key IA stakeholders; assist the QAD and SVP in maintaining IA stakeholder communications through monthly meetings as assigned by the QAD and SVP.nAbility to manage multiple competing priorities and meet strict deadlines, both internal and external (e.g., regulators).nWillingness to assist other QADs on an ad-hoc basis to ensure consistent utilization.nWhat we will need from you
Previous Audit experience, ideally Internal Audit.nTechnology Audit or related experiencenSubject matter expertise in any one or subset of the following areas:
Artificial Intelligence & Machine LearningnData Analysis, BI tools and ScriptingnCyber Risk (incl. Information Security)nApplication DevelopmentnApplication Controls
Related certifications (CIA, CISA, CISSP, or Cybersecurity) preferrednConsistently demonstrates clear and concise written and verbal communicationnDemonstrated ability to remain unbiased in a diverse working environmentnEffective negotiation skills and stakeholder management skillsnEffective report writing skillsnHighly analyticalnEducation
Bachelor’s degree/University degree or equivalent experiencenWhat we can offer you
We work hard to have a positive financial and social impact on the communities we serve. In turn, we put our employees first and provide the best-in-class benefits they need to be well, live well and save well.nBy joining Citi London, you will not only be part of a business casual workplace with a hybrid working model (up to 2 days working at home per week), but also receive a competitive base salary (annually reviewed), and enjoy a whole host of additional benefits such as:nGenerous holiday allowance starting at 27 days plus bank holidays; increasing with tenure.nA discretionary annual performance related bonusnPrivate medical insurance packages to suit your personal circumstances.nEmployee Assistance ProgramnPension PlannPaid Parental LeavenExclusive discounts for employees, family, and friendsnAccess to an array of learning and development resourcesnAlongside these benefits Citi is committed to ensuring our workplace is where everyone feels comfortable coming to work as their whole self every day. We want the best talent around the world to be energised to join us, motivated to stay, and empowered to thrive.nSounds like Citi has everything you need? Then apply to discover the true extent of your capabilities.nEquity and inclusion statements: Citi is an equal opportunity employer. This description does not attempt to identify all possible duties of the position. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi. View Citi’s EEO Policy Statement and the Know Your Rights poster.
#J-18808-Ljbffrn
Project Manager (Quality Improvement Service)
Posted 15 days ago
Job Viewed
Job Description
Project Manager - Families First Programme (Greenwich Social Care Reforms)
We are working in partnership with a Local Authority in the Greenwich area who are seeking a Project Manager - Families First Programme (Greenwich Social Care Reforms)
Contract Length: 6 months with a view to extend to an ongoing contract.
Pay Rates: 26 - 32 per hour (negotiable depending on your experience)
Locations: SE18. (Hybrid working 3 days in the office)
Job Purpose:
This position requires excellent organisational skills, a strategic mindset, and the ability to align project outcomes with corporate HR processes. The role will focus on workforce planning and restructure activities critical to the success of the programme. You will be part of the Families First Programme Team and report to the Transformation Lead .
Key Responsibilities
Project Management
- Lead the end-to-end delivery of cross-departmental projects, ensuring deadlines, budgets, and quality standards are achieved.
- Create and manage project plans, risk logs, and communication strategies.
- Facilitate project meetings, monitor progress, and provide updates to senior leadership.
HR Collaboration
- Work closely with Corporate HR to deliver workforce planning, staff engagement, and change management activities linked to the Families First Programme.
- Embed HR compliance and best practice across all project activity.
Stakeholder Engagement
- Build and maintain strong relationships with stakeholders across the organisation.
- Translate complex programme requirements into clear, actionable project plans.
Continuous Improvement
- Identify opportunities for efficiency, innovation, and improved ways of working.
- Lead post-project reviews and capture lessons learned to inform future delivery.
*We offer a market leading referral scheme of up to 250 so if you know of someone who may also be looking for an exciting career opportunity*
To apply for this role please email & call Dane on (phone number removed).
Project Manager (Quality Improvement Service)
Posted 15 days ago
Job Viewed
Job Description
Project Manager - Families First Programme (Greenwich Social Care Reforms)
We are working in partnership with a Local Authority in the Greenwich area who are seeking a Project Manager - Families First Programme (Greenwich Social Care Reforms)
Contract Length: 6 months with a view to extend to an ongoing contract.
Pay Rates: 26 - 32 per hour (negotiable depending on your experience)
Locations: SE18. (Hybrid working 3 days in the office)
Job Purpose:
This position requires excellent organisational skills, a strategic mindset, and the ability to align project outcomes with corporate HR processes. The role will focus on workforce planning and restructure activities critical to the success of the programme. You will be part of the Families First Programme Team and report to the Transformation Lead .
Key Responsibilities
Project Management
- Lead the end-to-end delivery of cross-departmental projects, ensuring deadlines, budgets, and quality standards are achieved.
- Create and manage project plans, risk logs, and communication strategies.
- Facilitate project meetings, monitor progress, and provide updates to senior leadership.
HR Collaboration
- Work closely with Corporate HR to deliver workforce planning, staff engagement, and change management activities linked to the Families First Programme.
- Embed HR compliance and best practice across all project activity.
Stakeholder Engagement
- Build and maintain strong relationships with stakeholders across the organisation.
- Translate complex programme requirements into clear, actionable project plans.
Continuous Improvement
- Identify opportunities for efficiency, innovation, and improved ways of working.
- Lead post-project reviews and capture lessons learned to inform future delivery.
*We offer a market leading referral scheme of up to 250 so if you know of someone who may also be looking for an exciting career opportunity*
To apply for this role please email & call Dane on (phone number removed).
Project Manager Quality Improvement Service
Posted 19 days ago
Job Viewed
Job Description
Quality Assurance Manager
Posted today
Job Viewed
Job Description
Quality Assurance Manager
Location: Gunstones Bakery, Dronfield
Working Hours: Sunday-Wednesday, 8am-6pm
Salary: Competitive Salary + benefits
About Us
Join 2 Sisters Food Group , one of the UK's largest food manufacturers, with an annual turnover exceeding £3 billion and approximately 13,000 employees across 16 sites. We have a strong presence in poultry, chilled, and bakery food categories. We are committed to delivering high-quality products to the British public and our retail and food service customers, including major retailers like Aldi, Asda, Co-op, KFC, Lidl, Marks & Spencer, Morrison's, Sainsbury's, Tesco, and Waitrose.
At our Gunstones Bakery site in Dronfield, we produce some of the nation's favourite baked goods, including hot cross buns, brioche rolls, and iced buns, for major retailers such as Marks & Spencer, Tesco, and Aldi. With a rich history dating back to 1862, we pride ourselves on our tradition of quality and innovation, employing around 700 colleagues at our state-of-the-art facility.
About the Role
We're currently looking for a hands-on Quality Assurance Manager to join our team to work the Front-End Shift leading a team of six QA Technicians on the factory floor. You'll be the driving force behind maintaining and improving quality standards in a fast-paced, high-volume food manufacturing environment.
Key Responsibilities
- Lead and manage a team of 6 QA Technicians covering both day and night shifts
- Oversee daily quality assurance activities, including audits, checks, and compliance tasks
- Maintain high standards across a range of multi-retail customers
- Collaborate with the other QA Manager to ensure smooth handovers and continuity
- Champion a culture of food safety, hygiene, and continuous improvement on site
About You
You are an experienced Quality Assurance Manager with a hands on leadership style who is supportive and focused on development.
Key Skills and Qualifications
Essential:
- HACCP Level 3 and Food Safety Level 3 certified
- Demonstrable experience in food manufacturing
- Proven experience managing a QA team in a high-volume food environment
- Strong knowledge of internal auditing, food safety standards, and contamination control
- Excellent communication, resilience, and a proactive mindset
Desirable:
- Degree in a food science or related discipline
- Experience working with multiple retail customers
- Background in bakery or similar food production settings
Benefits
- 28 Annual Leave including Bank Holidays
- Health Assured Employee Assistance Programme and Grocery Aid, offering confidential support services 365 days a year
- Company Pension Scheme
- Boparan Restaurant Group Discount
- Cycle2Work Scheme
Why Join Us?
As one of the UK's largest food manufacturers, we provide ample opportunities for career growth and skill development. We emphasise promoting from within, ensuring you can build a rewarding career with us.
#meals01
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Quality Assurance Manager
Posted today
Job Viewed
Job Description
Quality Assurance Manager
Location: Rogerstone, Newport - Onsite
Working Hours: Thursday-Sunday 09:00 - 17:00 with some flexibility required
About Us
Join 2 Sisters Food Group, one of the UK's largest food manufacturers, with an annual turnover exceeding £3 billion and approximately 13,000 employees across 16 sites. This is an exciting opportunity for an individual that's eager to launch their planning / scheduling career. We have a strong presence in poultry, chilled, and bakery food categories, including popular brands like Holland's pies. We are committed to delivering high-quality products to the British public and our retail and food service customers, including major retailers like Aldi, Asda, Co-op, KFC, Lidl, Marks & Spencer, Morrison's, Sainsbury's, Tesco, and Waitrose.
About the Role:
We are looking for a proactive and hands-on QA Manager to join our team in a fast-paced food manufacturing environment. You'll be actively involved on the factory floor - challenging behaviours, driving improvements, investigating incidents and non-conformances, and making key decisions on product holds and risk assessments.
Key Responsibilities:
- Champion food safety, compliance, and product integrity.
- Conduct factory walks, drive improvement, and challenge practices.
- Lead incident investigations and manage non-conformances.
- Manage the process of holding/releasing/rejecting products based on risk assessments.
- Support and lead in customer complaints and micro investigations.
- Oversee the internal foreign body management system.
- Support site audits and continuous improvement initiatives.
Essential Experience & Knowledge:
- Experience in fast-paced food manufacturing, ideally with high-risk products but this is not essential.
- Previous technical/QA roles such as QA Manager, QA Supervisor, Senior QA Technician, or Senior Technologist.
- Proven ability to supervise, influence, and engage factory floor teams.
Desired Qualifications & Experience:
- Food Safety Level 3 and HACCP Level 3.
- Internal auditing experience.
- Familiarity with BRC requirements, and ready meal manufacturing is advantageous but not essential.
Benefits
- 33 days annual leave (including bank holidays)
- Company pension scheme with Legal & General or NEST pension
- Death in service benefit, optional - linked to membership of L&G pension
- Company sick pay - after qualifying period
- Free onsite parking
- Exclusive 2 Sisters employee discount platform available via an app offering savings of up to 60% with brands including Asda, Morrisons, Marks and Spencer and Tesco.
- Employee assistance programme.
- Wisdom wellbeing app
- Grocery Aid - employees access to counselling
Why Join Us?
As one of the UK's largest food manufacturers, we provide ample opportunities for career growth and skill development. We emphasize promoting from within, ensuring you can build a rewarding career with us.
#meals01
Quality Assurance Manager
Posted today
Job Viewed
Job Description
Quality Assurance Manager
Location: Gunstones Bakery, Dronfield
Working Hours: Sunday-Wednesday, 8am-6pm
Salary: Competitive Salary + benefits
About Us
Join 2 Sisters Food Group , one of the UK's largest food manufacturers, with an annual turnover exceeding £3 billion and approximately 13,000 employees across 16 sites. We have a strong presence in poultry, chilled, and bakery food categories. We are committed to delivering high-quality products to the British public and our retail and food service customers, including major retailers like Aldi, Asda, Co-op, KFC, Lidl, Marks & Spencer, Morrison's, Sainsbury's, Tesco, and Waitrose.
At our Gunstones Bakery site in Dronfield, we produce some of the nation's favourite baked goods, including hot cross buns, brioche rolls, and iced buns, for major retailers such as Marks & Spencer, Tesco, and Aldi. With a rich history dating back to 1862, we pride ourselves on our tradition of quality and innovation, employing around 700 colleagues at our state-of-the-art facility.
About the Role
We're currently looking for a hands-on Quality Assurance Manager to join our team to work the Front-End Shift leading a team of six QA Technicians on the factory floor. You'll be the driving force behind maintaining and improving quality standards in a fast-paced, high-volume food manufacturing environment.
Key Responsibilities
- Lead and manage a team of 6 QA Technicians covering both day and night shifts
- Oversee daily quality assurance activities, including audits, checks, and compliance tasks
- Maintain high standards across a range of multi-retail customers
- Collaborate with the other QA Manager to ensure smooth handovers and continuity
- Champion a culture of food safety, hygiene, and continuous improvement on site
About You
You are an experienced Quality Assurance Manager with a hands on leadership style who is supportive and focused on development.
Key Skills and Qualifications
Essential:
- HACCP Level 3 and Food Safety Level 3 certified
- Demonstrable experience in food manufacturing
- Proven experience managing a QA team in a high-volume food environment
- Strong knowledge of internal auditing, food safety standards, and contamination control
- Excellent communication, resilience, and a proactive mindset
Desirable:
- Degree in a food science or related discipline
- Experience working with multiple retail customers
- Background in bakery or similar food production settings
Benefits
- 28 Annual Leave including Bank Holidays
- Health Assured Employee Assistance Programme and Grocery Aid, offering confidential support services 365 days a year
- Company Pension Scheme
- Boparan Restaurant Group Discount
- Cycle2Work Scheme
Why Join Us?
As one of the UK's largest food manufacturers, we provide ample opportunities for career growth and skill development. We emphasise promoting from within, ensuring you can build a rewarding career with us.
#meals01
Quality Assurance Manager
Posted today
Job Viewed
Job Description
Quality Assurance Manager
Location: Rogerstone, Newport - Onsite
Working Hours: Thursday-Sunday 09:00 - 17:00 with some flexibility required
About Us
Join 2 Sisters Food Group, one of the UK's largest food manufacturers, with an annual turnover exceeding £3 billion and approximately 13,000 employees across 16 sites. This is an exciting opportunity for an individual that's eager to launch their planning / scheduling career. We have a strong presence in poultry, chilled, and bakery food categories, including popular brands like Holland's pies. We are committed to delivering high-quality products to the British public and our retail and food service customers, including major retailers like Aldi, Asda, Co-op, KFC, Lidl, Marks & Spencer, Morrison's, Sainsbury's, Tesco, and Waitrose.
About the Role:
We are looking for a proactive and hands-on QA Manager to join our team in a fast-paced food manufacturing environment. You'll be actively involved on the factory floor - challenging behaviours, driving improvements, investigating incidents and non-conformances, and making key decisions on product holds and risk assessments.
Key Responsibilities:
- Champion food safety, compliance, and product integrity.
- Conduct factory walks, drive improvement, and challenge practices.
- Lead incident investigations and manage non-conformances.
- Manage the process of holding/releasing/rejecting products based on risk assessments.
- Support and lead in customer complaints and micro investigations.
- Oversee the internal foreign body management system.
- Support site audits and continuous improvement initiatives.
Essential Experience & Knowledge:
- Experience in fast-paced food manufacturing, ideally with high-risk products but this is not essential.
- Previous technical/QA roles such as QA Manager, QA Supervisor, Senior QA Technician, or Senior Technologist.
- Proven ability to supervise, influence, and engage factory floor teams.
Desired Qualifications & Experience:
- Food Safety Level 3 and HACCP Level 3.
- Internal auditing experience.
- Familiarity with BRC requirements, and ready meal manufacturing is advantageous but not essential.
Benefits
- 33 days annual leave (including bank holidays)
- Company pension scheme with Legal & General or NEST pension
- Death in service benefit, optional - linked to membership of L&G pension
- Company sick pay - after qualifying period
- Free onsite parking
- Exclusive 2 Sisters employee discount platform available via an app offering savings of up to 60% with brands including Asda, Morrisons, Marks and Spencer and Tesco.
- Employee assistance programme.
- Wisdom wellbeing app
- Grocery Aid - employees access to counselling
Why Join Us?
As one of the UK's largest food manufacturers, we provide ample opportunities for career growth and skill development. We emphasize promoting from within, ensuring you can build a rewarding career with us.
#meals01