64 Medical Assisting jobs in the United Kingdom
Patient Care Advisor
Posted 7 days ago
Job Viewed
Job Description
Role: Patient Care Advisor
Hours: Full time, 40 hours per week
Location: Belfast, fully on-site
Salary: £26,000 plus bonus
Optical Express is focused on delivering exceptional patient care, outstanding clinical outcomes and continued investment in our people and technology.
For over 34 years, millions of patients have trusted Optical Express with their eye care. As Europe’s leading private provider of laser eye, premium intraocular lens and cataract surgery, our Surgeons undertake more laser procedures collectively than any other provider. We look after thousands of patients in our clinics every week and it’s a privilege to transform the lives of so many.
The Optical Express team work together, collectively and consistently striving for excellence. We support each other, respect each other and are committed to a culture of care, trust and integrity.
The culture extends to our local communities, through our range of charitable and environmental projects. We focus on doing what is right for our patients, our colleagues, our local communities and our planet.
Do you want to be part of a team that literally changes lives?
In return you’ll have the opportunity to develop your career through ongoing training and development.
Each day will vary however the core components of your role will include:
- Engaging with existing customers/patients
- Handling customer enquiries quickly and efficiently
- Understand customers/patient demand and needs
- Overcome objectives and resolve them
- Maintain and develop product knowledge and customer service skills
- Accurate maintenance of patient records
Essential skills
- Excellent verbal and written communication skills
- The ability to deal with customers over the telephone in a confident and professional manner
- A willingness to learn
- Sales experience
- Excellent rapport building and communication skills with the ability to overcome objections
What’s in it for you?
- Rewarding salary
- Bonus incentives
- Free or discounted optical products/procedures
- Discounted prescription and non-prescription eye care (including family)
- Career progression
- Cycle to work scheme
This is a fantastic opportunity to join an established organisation where you will have the support to grow and develop within a professional working environment.
If you are interested in being considered for the role please apply now.
Optical Express is an equal opportunities employer
Patient Care Advisor
Posted today
Job Viewed
Job Description
Role: Patient Care Advisor
Hours: Full time, 40 hours per week
Location: Belfast, fully on-site
Salary: £26,000 plus bonus
Optical Express is focused on delivering exceptional patient care, outstanding clinical outcomes and continued investment in our people and technology.
For over 34 years, millions of patients have trusted Optical Express with their eye care. As Europe’s leading private provider of laser eye, premium intraocular lens and cataract surgery, our Surgeons undertake more laser procedures collectively than any other provider. We look after thousands of patients in our clinics every week and it’s a privilege to transform the lives of so many.
The Optical Express team work together, collectively and consistently striving for excellence. We support each other, respect each other and are committed to a culture of care, trust and integrity.
The culture extends to our local communities, through our range of charitable and environmental projects. We focus on doing what is right for our patients, our colleagues, our local communities and our planet.
Do you want to be part of a team that literally changes lives?
In return you’ll have the opportunity to develop your career through ongoing training and development.
Each day will vary however the core components of your role will include:
- Engaging with existing customers/patients
- Handling customer enquiries quickly and efficiently
- Understand customers/patient demand and needs
- Overcome objectives and resolve them
- Maintain and develop product knowledge and customer service skills
- Accurate maintenance of patient records
Essential skills
- Excellent verbal and written communication skills
- The ability to deal with customers over the telephone in a confident and professional manner
- A willingness to learn
- Sales experience
- Excellent rapport building and communication skills with the ability to overcome objections
What’s in it for you?
- Rewarding salary
- Bonus incentives
- Free or discounted optical products/procedures
- Discounted prescription and non-prescription eye care (including family)
- Career progression
- Cycle to work scheme
This is a fantastic opportunity to join an established organisation where you will have the support to grow and develop within a professional working environment.
If you are interested in being considered for the role please apply now.
Optical Express is an equal opportunities employer
Patient Care Coordinator - Overseas
Posted 22 days ago
Job Viewed
Job Description
*You will never pay a fee to Job Bridge Global at any point for this opportunity. This opportunity is aimed toward individuals looking to work overseas in the USA and Canada while pursuing their careers in healthcare. We do this to attract a broader range of candidates in local search results.
Job Bridge Global is excited to offer a remarkable opportunity for healthcare professionals aiming to broaden their careers internationally. This position not only allows you to experience different cultures and healthcare systems, but it also enhances your professional journey in various healthcare environments.
Position Overview:
We are seeking a dedicated Patient Care Coordinator to join our international teams in ensuring exemplary patient care and satisfaction. This role involves collaborating with healthcare staff to facilitate comprehensive care for patients and assisting them throughout their treatment journey.
What you will do
- Makes rounds on patients to ensure that care is being delivered according to individualized patient care plan.
- Orchestrates patient flow and bed assignments within the shift
- Assists with emergency situations, admissions/visits, and supports staff in direct care activities.
- Trouble-shoots for patient safety, assessments, and care issues during rounds and throughout shift.
- Ensures immediate response to patient and/or family concerns.
- Serves as primary point of contact for physicians and is responsive to physicians' needs.
- Makes/ensures that appropriate assignments are made.
- Guides and collaborates with Case Managers to ensure appropriate patient resource use and movement.
- Supports flow of information and communications including interdisciplinary information and communications from Clinical Director to Associates and from Associates to Clinical Director.
- Collaborates with support departments to ensure services needed for patient care are appropriate and timely
- Delegates tasks appropriately and within licensure requirements.
- Participates in quality reviews for clinical care.
- Provides clinical leadership to Associates during the shift.
- Supports Associate's development of skill and knowledge.
- Provides first line feedback to staff on performance.
- In collaboration with Clinical Director prepares and conducts performance evaluations as directed.
- Creates a positive work environment and contributes to Associate retention.
Requirements
Education Qualifications
- Post-Graduate Certificate or Diploma Nursing - RN
- Preferred: Bachelor's Degree Nursing - RN
Experience Qualifications
- 1-3 years Nursing, Minimum of 2 years RN experience
Skills and Abilities
- Ability to convey information clearly and professionally to patients, families, and health care teams, ensuring alignment with care plans
- Assess team members' skills, delegates tasks appropriately and provides oversight to ensure high-quality patient care
- Familiarity with care coordination processes discharge planning and resource management to ensure seamless transition of patients within care setting.
- Strong knowledge of the Nurse Practice Act and the scope of practice for a Registered Nurse.
- Ability to process complex clinical information using critical thinking to develop, implement, and support individualized care plans.
- Familiarity with healthcare technology that enhances patient safety and care efficiency (e.g., bar code scanning, electronic health records).
Licenses and Certifications
- BASIC LIFE SUPPORT
- Registered Nurse
- Preferred: Certification in clinical specialty
Supervision Provided by this Position
- Supervises all clinical and support staff assigned to the team.
Physical Demands
- The physical activities of this position may include climbing, pushing, standing, hearing, walking, reaching, grasping, kneeling, stooping, and repetitive motion.
- Must have good balance and coordination.
- The physical requirements of this position are: medium work - exerting up to 50 lbs. of force occasionally and/or up to 25 lbs. of force frequently.
- The Associate is required to have close visual acuity including color, depth perception, and field of vision to perform an activity, such as assessing patients, preparing and analyzing data and figures; transcribing; viewing a computer terminal; or extensive reading.
- Frequent invasive and non-invasive patient contact.
- Exposure to patient body fluids as well as exposure to hazardous or poisonous materials.
- Ability to react quickly to emergencies.
Benefits
- Outstanding salary in the USA or Canada
- Relocation fees to cover expenses in finding accommodation
- Flights
- Legal fees and licensing fees
- Plus more, depending on the end employer
Patient Care Coordinator - ER - Overseas
Posted 22 days ago
Job Viewed
Job Description
*You will never pay a fee to Job Bridge Global at any point for this opportunity. This opportunity is aimed toward individuals looking to work overseas in the USA and Canada while pursuing their careers in healthcare. We do this to attract a broader range of candidates in local search results.
Job Bridge Global is thrilled to present an exciting opportunity for Registered Nurses and Healthcare Workers who are eager to expand their horizons and enhance their careers on an international scale. This role allows you to immerse yourself in new cultures and healthcare practices while contributing your skills to various healthcare settings.
Position Overview:
Job Bridge Global is seeking an experienced Patient Care Coordinator with a strong background in nursing leadership to join our clients Emergency Room (ER) team for full-time night shifts (7 PM - 7 AM). This role is essential in ensuring the highest quality of patient care, coordinating nursing activities, and leading a team in a fast-paced environment.
Key Responsibilities:
- Makes rounds on patients to ensure that care is being delivered according to individualized patient care plan.
- Orchestrates patient flow and bed assignments within the shift
- Assists with emergency situations, admissions/visits, and supports staff in direct care activities.
- Trouble-shoots for patient safety, assessments, and care issues during rounds and throughout shift.
- Ensures immediate response to patient and/or family concerns.
- Serves as primary point of contact for physicians and is responsive to physicians' needs.
- Makes/ensures that appropriate assignments are made.
- Guides and collaborates with Case Managers to ensure appropriate patient resource use and movement.
- Supports flow of information and communications including interdisciplinary information and communications from Clinical Director to Associates and from Associates to Clinical Director.
- Collaborates with support departments to ensure services needed for patient care are appropriate and timely
- Delegates tasks appropriately and within licensure requirements.
- Participates in quality reviews for clinical care.
- Provides clinical leadership to Associates during the shift.
- Supports Associate's development of skill and knowledge.
- Provides first line feedback to staff on performance.
- In collaboration with Clinical Director prepares and conducts performance evaluations as directed.
- Creates a positive work environment and contributes to Associate retention.
Requirements
Education Qualifications
- Post-Graduate Certificate or Diploma Nursing - RN
- Preferred: Bachelor's Degree Nursing - RN
Experience Qualifications
- 1-3 years Nursing Minimum of 2 years RN experience
Skills and Abilities
- Ability to convey information clearly and professionally to patients, families, and health care teams ensuring alignment with care plans
- Assess team members skills, delegates task appropriately and provides oversight to ensure high quality patient care
- Familiarity with care coordination processes discharge planning and resource management to ensure seamless transition of patients within care setting.
- Strong knowledge of the Nurse Practice Act and the scope of practice for a Registered Nurse.
- Ability to process complex clinical information using critical thinking to develop, implement, and support individualized care plans.
- Familiarity with healthcare technology that enhances patient safety and care efficiency (e.g., bar code scanning, electronic health records).
Licenses and Certifications
- BASIC LIFE SUPPORT
- Registered Nurse
- Preferred: Certification in clinical specialty
Supervision Provided by this Position
- Supervises all clinical and support staff assigned to the team.
Physical Demands
- The physical activities of this position may include climbing, pushing, standing, hearing, walking, reaching, grasping, kneeling, stooping, and repetitive motion.
- Must have good balance and coordination.
- The physical requirements of this position are: medium work - exerting up to 50 lbs. of force occasionally and/or up to 25 lbs. of force frequently.
- The Associate is required to have close visual acuity including color, depth perception, and field of vision to perform an activity, such as assessing patients, preparing and analyzing data and figures; transcribing; viewing a computer terminal; or extensive reading.
- Frequent invasive and non-invasive patient contact.
- Exposure to patient body fluids as well as exposure to hazardous or poisonous materials.
- Ability to react quickly to emergency situations.
Patient Care Coordinator - ER - Overseas
Posted 22 days ago
Job Viewed
Job Description
Position Overview:
*You will never pay a fee to Job Bridge Global at any point for this opportunity. This opportunity is aimed toward individuals looking to work overseas in the USA and Canada while pursuing their careers in healthcare. We do this to attract a broader range of candidates in local search results.
Job Bridge Global is thrilled to present an exciting opportunity for Registered Nurses and Healthcare Workers who are eager to expand their horizons and enhance their careers on an international scale. This role allows you to immerse yourself in new cultures and healthcare practices while contributing your skills to various healthcare settings.
Job Bridge Global is looking for a dedicated Patient Care Coordinator to join our Emergency Room (ER) team for full-time day shifts (7 AM - 7 PM). This role will play a crucial part in coordinating patient care, overseeing nursing activities, and ensuring quality patient service in a dynamic ER setting.
Responsible for patient care outcomes through the coordinated delivery of nursing care for areas of responsibility. With guidance from the Clinical Director, deploys priorities for clinical quality, service and Associate development and retention. Ensures that a collaborative plan of care is implemented by Registered Nurses and other team members. Assists professional nurses with the coordination of the patients' care with multidisciplinary team. Ensures responsiveness to physicians. Directs Associates providing on-site coaching and staff assignments. Conducts Associate performance evaluation in collaboration with the Clinical Director. Ensures continued readiness regarding accreditation and regulatory requirements. Responsible for assuring the general upkeep of the physical facilities and patient care equipment.
What you will do
- Makes rounds on patients to ensure that care is being delivered according to individualized patient care plan.
- Orchestrates patient flow and bed assignments within the shift
- Assists with emergency situations, admissions/visits, and supports staff in direct care activities.
- Trouble-shoots for patient safety, assessments, and care issues during rounds and throughout shift.
- Ensures immediate response to patient and/or family concerns.
- Serves as primary point of contact for physicians and is responsive to physicians' needs.
- Makes/ensures that appropriate assignments are made.
- Guides and collaborates with Case Managers to ensure appropriate patient resource use and movement.
- Supports flow of information and communications including interdisciplinary information and communications from Clinical Director to Associates and from Associates to Clinical Director.
- Collaborates with support departments to ensure services needed for patient care are appropriate and timely
- Delegates tasks appropriately and within licensure requirements.
- Participates in quality reviews for clinical care.
- Provides clinical leadership to Associates during the shift.
- Supports Associate's development of skill and knowledge.
- Provides first line feedback to staff on performance.
- In collaboration with Clinical Director prepares and conducts performance evaluations as directed.
- Creates a positive work environment and contributes to Associate retention.
Requirements
Education Qualifications
- Post-Graduate Certificate or Diploma Nursing - RN
- Preferred: Bachelor's Degree Nursing - RN
Experience Qualifications
- 1-3 years Nursing Minimum of 2 years RN experience
Skills and Abilities
- Ability to convey information clearly and professionally to patients, families, and health care teams ensuring alignment with care plans
- Assess team members skills, delegates task appropriately and provides oversight to ensure high quality patient care
- Familiarity with care coordination processes discharge planning and resource management to ensure seamless transition of patients within care setting.
- Strong knowledge of the Nurse Practice Act and the scope of practice for a Registered Nurse.
- Ability to process complex clinical information using critical thinking to develop, implement, and support individualized care plans.
- Familiarity with healthcare technology that enhances patient safety and care efficiency (e.g., bar code scanning, electronic health records).
Licenses and Certifications
- BASIC LIFE SUPPORT
- Registered Nurse
- Preferred: Certification in clinical specialty
Supervision Provided by this Position
- Supervises all clinical and support staff assigned to the team.
Physical Demands
- The physical activities of this position may include climbing, pushing, standing, hearing, walking, reaching, grasping, kneeling, stooping, and repetitive motion.
- Must have good balance and coordination.
- The physical requirements of this position are: medium work - exerting up to 50 lbs. of force occasionally and/or up to 25 lbs. of force frequently.
- The Associate is required to have close visual acuity including color, depth perception, and field of vision to perform an activity, such as assessing patients, preparing and analyzing data and figures; transcribing; viewing a computer terminal; or extensive reading.
- Frequent invasive and non-invasive patient contact.
- Exposure to patient body fluids as well as exposure to hazardous or poisonous materials.
- Ability to react quickly to emergency situations.
At Bridge Global, we are committed to delivering high-quality patient care while fostering a supportive team environment. Join us in making a difference in our community through dedicated service and compassionate healthcare.
Registered Nurse (RN) - Patient Care Coordinator - Oncology - Overseas
Posted 22 days ago
Job Viewed
Job Description
*You will never pay a fee to Job Bridge Global at any point for this opportunity. This opportunity is aimed toward individuals looking to work overseas in the USA and Canada while pursuing their careers in healthcare. We do this to attract a broader range of candidates in local search results.
Job Bridge Global is thrilled to present an exciting opportunity for Registered Nurses and Healthcare Workers who are eager to expand their horizons and enhance their careers on an international scale. This role allows you to immerse yourself in new cultures and healthcare practices while contributing your skills to various healthcare settings.
Position Overview:
Job Bridge Global is looking for a dedicated and compassionate RN - Patient Care Coordinator specializing in Medical/Surgical and Oncology to join our team. This full-time night position (7 PM - 7 AM) is critical for ensuring that patients receive optimal care and support during their treatment journey.
Responsible for patient care outcomes through the coordinated delivery of nursing care for areas of responsibility. With guidance from the Clinical Director, deploys priorities for clinical quality, service and Associate development and retention. Ensures that a collaborative plan of care is implemented by Registered Nurses and other team members. Assists professional nurses with the coordination of the patients' care with multidisciplinary team. Ensures responsiveness to physicians. Directs Associates providing on-site coaching and staff assignments. Conducts Associate performance evaluation in collaboration with the Clinical Director. Ensures continued readiness regarding accreditation and regulatory requirements. Responsible for assuring the general upkeep of the physical facilities and patient care equipment.
What you will do
- Makes rounds on patients to ensure that care is being delivered according to individualized patient care plan.
- Orchestrates patient flow and bed assignments within the shift
- Assists with emergency situations, admissions/visits, and supports staff in direct care activities.
- Trouble-shoots for patient safety, assessments, and care issues during rounds and throughout shift.
- Ensures immediate response to patient and/or family concerns.
- Serves as primary point of contact for physicians and is responsive to physicians' needs.
- Makes/ensures that appropriate assignments are made.
- Guides and collaborates with Case Managers to ensure appropriate patient resource use and movement.
- Supports flow of information and communications including interdisciplinary information and communications from Clinical Director to Associates and from Associates to Clinical Director.
- Collaborates with support departments to ensure services needed for patient care are appropriate and timely
- Delegates tasks appropriately and within licensure requirements.
- Participates in quality reviews for clinical care.
- Provides clinical leadership to Associates during the shift.
- Supports Associate's development of skill and knowledge.
- Provides first line feedback to staff on performance.
- In collaboration with Clinical Director prepares and conducts performance evaluations as directed.
- Creates a positive work environment and contributes to Associate retention.
Requirements
Education Qualifications
- Post-Graduate Certificate or Diploma Nursing - RN
- Preferred: Bachelor's Degree Nursing - RN
Experience Qualifications
- 1-3 years Nursing Minimum of 2 years RN experience
Skills and Abilities
- Ability to convey information clearly and professionally to patients, families, and health care teams ensuring alignment with care plans
- Assess team members' skills, delegates task appropriately and provides oversight to ensure high quality patient care
- Familiarity with care coordination processes discharge planning and resource management to ensure seamless transition of patients within care setting.
- Strong knowledge of the Nurse Practice Act and the scope of practice for a Registered Nurse.
- Ability to process complex clinical information using critical thinking to develop, implement, and support individualized care plans.
- Familiarity with healthcare technology that enhances patient safety and care efficiency (e.g., bar code scanning, electronic health records).
Licenses and Certifications
- BASIC LIFE SUPPORT
- Registered Nurse
- Preferred: Certification in clinical specialty
Supervision Provided by this Position
- Supervises all clinical and support staff assigned to the team.
Physical Demands
- The physical activities of this position may include climbing, pushing, standing, hearing, walking, reaching, grasping, kneeling, stooping, and repetitive motion.
- Must have good balance and coordination.
- The physical requirements of this position are: medium work - exerting up to 50 lbs. of force occasionally and/or up to 25 lbs. of force frequently.
- The Associate is required to have close visual acuity including color, depth perception, and field of vision to perform an activity, such as assessing patients, preparing and analyzing data and figures; transcribing; viewing a computer terminal; or extensive reading.
- Frequent invasive and non-invasive patient contact.
- Exposure to patient body fluids as well as exposure to hazardous or poisonous materials.
- Ability to react quickly to emergencies.
Join our dedicated team of healthcare professionals at Job Bridge Global, where we are committed to providing exceptional patient care and improving the well-being of our community. Your expertise in patient care coordination will play a vital role in supporting our oncology patients and their families throughout their treatment journeys.
Healthcare Assistant
Posted today
Job Viewed
Job Description
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Healthcare Assistant
Posted 4 days ago
Job Viewed
Job Description
Experienced Hospital HCA's needed for shifts in Glasgow and surrounding areas. Ongoing contract so new shifts every month -
Monday 20-Oct-25
Inverclyde Royal Hospital
Orthopaedics
Tuesday 21-Oct-25
QEUH Campus
Neuro/Spinal/OMFS/IR Lists
Wednesday 22-Oct-25
Inverclyde Royal Hospital
General Surgery
Wednesday 22-Oct-25
Glasgow Royal Infirmary
Plastics
Wednesday 22-Oct-25
QEUH Campus
Neuro/Spinal/OMFS/IR Lists
Wednesday 22-Oct-25
QEUH Campus
Neuro/Spinal/OMFS/IR Lists
Thursday 23-Oct-25
Royal Alexandra Hospital
General Surgery
Friday 24-Oct-25
Inverclyde Royal Hospital
General Surgery
Friday 24-Oct-25
Inverclyde Royal Hospital
Orthopaedics
Tuesday 28-Oct-25
QEUH Campus
Neuro/Spinal/OMFS/IR Lists
Wednesday 29-Oct-25
QEUH Campus
Neuro/Spinal/OMFS/IR Lists
Wednesday 29-Oct-25
QEUH Campus
Neuro/Spinal/OMFS/IR Lists
Thursday 30-Oct-25
Royal Alexandra Hospital
General Surgery
Friday
31-Oct-25
Inverclyde Royal Hospital
General Surgery
Tuesday 04-Nov-25
QEUH Campus
Neuro/Spinal/OMFS/IR Lists
Wednesday 05-Nov-25
QEUH Campus
Neuro/Spinal/OMFS/IR Lists
Wednesday 05-Nov-25
QEUH Campus
Neuro/Spinal/OMFS/IR Lists
Tuesday 11-Nov-25
QEUH Campus
Neuro/Spinal/OMFS/IR Lists
Wednesday 12-Nov-25
QEUH Campus
Neuro/Spinal/OMFS/IR Lists
Wednesday 12-Nov-25
QEUH Campus
Neuro/Spinal/OMFS/IR Lists
Healthcare Assistant
Posted 7 days ago
Job Viewed
Job Description
We are recruiting for multiple Healthcare Assistant's (HCAs) to join our established client, located in the York area. We have demand for Full-Time and Part-Time Applicants.
Location: York
Rate: Negotiable
Shifts:
- Morning : 8:00am – 1:00pm / 2:00pm
- Afternoon : 1:00pm / 2:00pm – 6:00pm
- Full-day shifts available
- 30-minute unpaid break after 6 hours
Days: Monday to Saturday
Contract Type: Long-term locum, paid weekly
Experience within a UK Clinical Environment essential - GP Surgery, Hospitals and Wards.
We are seeking an experienced Healthcare Assistant (HCA) to join a community-based diagnostic testing centre delivering vital services to patients closer to home. This service plays a key role in the early detection of serious health conditions and aims to significantly reduce waiting times by offering a range of tests and checks outside of traditional hospital settings.
Key Responsibilities:
- Perform phlebotomy (blood tests) in accordance with clinical safety and hygiene protocols
- Conduct 12-lead ECGs accurately and independently
- Set up and support the smooth running of clinics, ensuring all equipment and resources are prepared for patient appointments
- Maintain accurate patient records and provide compassionate, patient-centred care throughout the diagnostic process
Essential Requirements:
- Substantial experience working as an HCA in a GP surgery or community healthcare setting
- Proven competence in phlebotomy and/or 12-lead ECGs
- Phlebotomy certificate required
- Confident working independently and managing a busy workload
- Excellent communication and interpersonal skills
This is a fantastic opportunity to contribute to a forward-thinking service focused on delivering quicker diagnostics and improving patient outcomes. Flexible shifts are available across the week, with competitive hourly pay and the opportunity to work in a long-term, meaningful role.
To apply , please send your CV to or contact Eleanor on for more information.
Healthcare Assistant
Posted 15 days ago
Job Viewed
Job Description
Title: Healthcare Assistant
Location: London
Hours: 40 hours per week
Salary: £27,000 per annum
*Please note this role will require you to travel to our different clinics throughout the UK
Optical Express is focused on delivering exceptional patient care, outstanding clinical outcomes and continued investment in our people and technology.
For over 35 years, millions of patients have trusted Optical Express with their eye care. As the UK's leading private provider of laser eye, premium intraocular lens and cataract surgery, our Surgeons undertake more laser procedures collectively than any other provider. We look after thousands of patients in our clinics every week and it’s a privilege to transform the lives of so many.
The Optical Express team work together, collectively and consistently striving for excellence. We support each other, respect each other and are committed to a culture of care, trust and integrity.
The culture extends to our local communities, through our range of charitable and environmental projects. We focus on doing what is right for our patients, our colleagues, our local communities and our planet.
Due to continued growth, a fantastic opportunity has arisen to join Optical Express as a Surgery Associate (Healthcare Assistant) based in our London Clinics.
The role involves travelling to cover other Optical Express surgery clinics (travel costs will be covered by Company)
Key Responsibilities and Accountabilities:
Following appropriate training, supervised practice and competency achievement assessments, you will be able to undertake all designated roles within the surgery team working across two surgical specialities: laser vision correction department (LVC) and ophthalmic (IOL) theatres.
You will also be responsible for the following:
- Pre-operative testing; conducting tests prior to examination and treatment and assisting during the consent appointment process, including providing information to patients prior to their IOL or LVC procedure.
- Patient discharging; instructing the patient pre and post procedure on the care of the eyes, updating medical records, making follow up appointments.
- Laser technician; preparation and calibration of the lasers, understanding data, loading and transferring data, safe running of the lasers.
- Co-ordinating: Controlling patient flow on the day of the consent appointment and surgery appointments to ensure minimum waiting times for patients and managing queries.
- Assisting the surgeon during consent appointments and treatments – acting as scrub assistant (LVC only); taking notes for the surgeon; instilling eye drops.
- Undertaking the role of ‘HCA’ (Healthcare Assistant) in IOL theatre to assist the surgical team and patients during surgery and associated tasks such as decontamination of instruments.
- Actively participating in the end of treatment day activities; updating patient files, filing, compiling ‘end of day’ reports for head office, cleaning the department, stock and lens ordering.
- Reporting untoward incidents – taking an active role in patient safety issues and quality and risk management.
Essential Skills
- Excellent communication and presentation skills
- Ability to absorb and convey highly technical information
- Adaptable with a flexible approach to work
- Excellent time management skills and ability to prioritise tasks
- A confident and professional individual who has fantastic organisational skills
- Excellent telephone manner
- Demonstrate confidentiality, integrity and discretion
- Flexibility to travel to other clinics on a regular basis (travel costs will be covered by Optical Express)
What’s in it for you?
- A market leading salary
- No night shift
- State of the art, modern working environments
- 29 days’ annual leave per annum
- Free Laser Eye Surgery and Intraocular Lens Surgery
- Free eye tests
- Discounted prescription eyewear and sunglasses
- Generous Optical Express friends and family discount scheme
- Ongoing training and development opportunities
- An accessible management team and transparent management structure
- Working in a larger clinical team means less pressure on our staff and more time to spend with our patients
- Full visibility of 6-weeks' rota
This is a fantastic opportunity to join a global organisation where you will have the opportunity to grow and develop within a professional working environment.
Optical Express is an equal opportunities employer.