Medical Receptionist

Newcastle upon Tyne, North East Idos Health & Wellbeing CIC

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Job Description

SUMMARY

Idos Health & Wellbeing CIC, based on Newcastle's picturesque Quayside, is seeking a genuine people person with strong administration skills to join our team as a Receptionist. We are a purpose-driven start-up clinic offering complementary therapy and regulated private GP services in a warm, welcoming setting.


ABOUT US

At Idos Health and Wellbeing CIC, we believe in empowering individuals through integrated health solutions that unite evidence-based medicine with holistic wellbeing. As a regulated private GP service—rated “Good” by the CQC across all domains—we deliver expert diagnosis, treatment, and specialist consultations alongside a wide spectrum of complementary therapies aimed at nurturing mind, body, and spirit. More information regarding our clinic and services can be found at


CONTRACT AND PAY RATE

  • Hourly rate of £12.95 p/h.
  • Part time or full time role available.
  • Shift times vary between 7.30am-6pm and can be negotiated.


PRIMARY ROLE RESPONSIBILITIES

  • To carry out Reception duties including welcoming guests to Idos and taking appointments via telephone.
  • To have a comprehensive knowledge of the Front Office computer systems.
  • Deliver exceptional customer service in line with our values and service principles.
  • Maintain a clean, calm, and inviting environment.
  • Perform general administrative duties including email handling, post management, and client records.
  • Support operational tasks.


APPLICANT REQUIREMENTS

The successful applicant will have/be:

  • A minimum of two years working experience in a front of house / receptionist role.
  • A strong administrator with the ability to prioritise and work at pace whilst showing initiative and a solution focused attitude.
  • Great communicator and a genuine people person.
  • Fully computer literate.
  • An enthusiastic individual who will promote our culture of positivity.
  • Be task oriented with a great pride for the work they do along with attention to detail.
  • Flexible with shift patterns and available around the needs of our business.
  • Successful candidates must demonstrate having researched our brand and a genuine desire to be part of our team.


BENEFITS

  • Discounts on complementary therapy services.
  • Family & friends discounts.
  • Supportive continuous professional development culture with a Personal Development Plan.
  • Free tea and coffee at work.
  • Be part of a culture infused with positivity and opportunity for ongoing development.

HEAR FROM OUR EMPLOYEES

"I worked at Idos for 3 years, from its inception. It’s a fantastic place to be and you learn so much. I had never worked in a medical environment before, and you meet so many people from different walks of life. The clients are the root of the business and each is different, so it’s good if you are a ‘people person’ and able to ‘read’ people, as some like to chat and others are quite anxious. The Idos centre is in a beautiful location, on the marina and is a peaceful and calm place to be, which is why it was chosen."


"A typical day would be as follows:

  • The day starts with opening the centre, ensuring it is presented as a welcoming, clean and tidy environment.
  • Log on to the system and check appointments for the day, making sure all the necessary documentation has been received and completed for the various clients who will arrive. These could be for example, for work medicals, health plans or general appointments.
  • Welcome clients and ensure any individual needs are catered for.
  • Check any missed calls, make list to call back and check voice mails in case immediate action is required.
  • Open emails, check and action.
  • Check for any client results which have arrived and action accordingly.
  • Ensure all incoming and outgoing post is dealt with.
  • Close building for day, ensuring it is ready and presentable for the next day."
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Telehandler (with Medical)

Tyne and Wear, North East Daniel Owen Ltd

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temporary

Telehandler drivers (with medical) required to work on Housing Sites in and around the North East

Starting ASAP for ongoing work

  • Requires CPCS or NPORS
  • Medical required
  • Rate is negotiable - we can pay CIS, Umbrella and PAYE
  • 39 hours per week minimum

To apply for this role you must be able to provide the following information

  • Proof of valid CPCS/NPORS card
  • Fit to work medical
  • Picture of either passport or birth certificate and NI number
  • 2 working references to validate previous experience working within a similar role

Please apply online for this vacancy or call Louise on (phone number removed) / (phone number removed)

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Regional Service Manager, Medical Diagnostic Analysers

Newcastle upon Tyne, North East TRS Consulting

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permanent

Regional Service Manager, Medical Diagnostic Analysers

  • Overall Earnings £86,000
  • Basic Salary £9,000
  • Bonus ,300
  • Car Allowance ,400 
  • Pension 
  • Healthcare 
  • Excellent Benefits Package 

An excellent opportunity for experienced Field Service Managers, Regional Service Managers, Field Service Supervisors or Team Leaders from a range of electronics systems backgrounds to join a market leading supplier of Medical Diagnostics Systems

The Role – Regional Service Manager, Medical Diagnostic Analysers

This market leader now seeks to recruit a commercially astute Regional Service Manager. The successful applicant will be responsible for:

  • Managing a team of Field Service Engineers
  • Building and nurturing all relationships with key customers
  • Regularly attending meetings and providing customer care
  • Ensuring the delivery of KPI’s, including resource utilisation, PPM delivery, team and customer satisfaction
  • Financial delivery within set budgets

Your Background – Regional Service Manager, Medical Diagnostic Analysers

To apply you should be able to demonstrate:

  • A background working in a Field Service Manager, Regional Service Manager, Field Service Supervisor or Team Leader role 
  • Experience within a high technology instrumentation sector (analytical instrumentation, scientific, laboratory, medical or high value electronics capital equipment)
  • Commercial skills and business flair 
  • The ability to foster key relationships with customers
  • The skills required to support and motivate your team of field service engineers, looking to develop new revenue streams and increase market share throughout a broad product portfolio offering the latest ‘cutting edge’ solutions in medical systems technology

The Company – Regional Service Manager, Medical Diagnostic Analysers

  • Well respected supplier of sophisticated medical diagnostics systems
  • Trusted by healthcare professionals to accurately diagnose and test patients for a wide range of medical conditions and diseases
  • Instantly recognisable brand leader supplying a wide range of innovative diagnostic based laboratory and medical systems to the healthcare sector
  • Offers 'best in class' solutions across their range of products and systems, which include applications for microbiology, immunodiagnostics, molecular diagnostics and blood bank screening
  • Supported by a truly multi-national 'blue-chip' technology group with representation in over 150 countries
  • Their commitment to investment in Research and Development is second to none in their industry, ensuring that they remain a market leader
  • At the core of their business lie product innovation, excellent customer service and good people

This vacancy is being advertised by TRS Consulting. The services advertised by TRS Consulting are those of an employment agency and / or employment business.

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