5 Medical Records jobs in the United Kingdom

About The RoleThis role sits within the Information Governance team, in the Practice and Compliance division. It is a home-based role with occasional travel to a Society office for wider departmental meetings. It will be a fixed term contract for 18 months.The Information Governance team are the champions of Data Protection and Information Governance within Alzheimer’s Society. The teams key objective is to enable all areas to use information appropriately whilst achieving the Society's overall aim of creating a world without dementia.The Senior Information Governance and Records Management Officer role is an exciting opportunity for the role-holder to develop and implement a process framework, standards and procedures for the management of organisational records (hard copy and electronic) in compliance with applicable legislation and standards - helping the Information Governance team to establish a culture of effective records management and support the Society in measuring and maintaining the quality of its records.The role-holder will also support the Information Governance team with other matters including handling personal data breaches, conducting Data Protection Impact Assessments, undertaking Due Diligence on new suppliers, reviewing contracts, managing rights requests, as well as developing, delivering and maintaining learning resources for Society colleagues.Queries and advice requests on records management and information governance will be from across the Society and could be in relation to service delivery, fundraising, IT or employment matters.About youWe are looking for a highly skilled, experienced and motivated individual looking for a fresh challenge and wishing to make a real difference to the lives of people affected by dementia.You will have an expert understanding and experience of creating records management policies and processes and how to successfully embed them into working practices. You will also have experience of working in an information governance / data protection advisory role providing expert data protection advice across multiple elements including Data Protection Impact Assessments, personal data breaches and subject access requests.Working in a fast paced and responsive environment, you will possess good time management and problem-solving skills. Good communication skills are a must as you will be engaging with colleagues at all levels across the Society. With your strong attention to detail, pro-active nature and ability to build successful relationships, you will quickly establish yourself as a key member of our team.Industry recognised qualifications such as Practitioner Certificates in Records Management and in Data Protection, IAPP CIPP/E, CIPP/T or CIPM are preferable but not essential.Interviews will be held week commencing 29th September 2025 and will include an assessment. Information about the assessment will be sent to candidates with the invitation to interview.What you'll focus onInformation Governance team activities including handling data breaches, completing Data Protection Impact Assessments, undertaking supplier Due Diligence, managing rights requests and responding to queriesUpdating and implementing changes to Information Classification levels for Society recordsCreating and implementing a suitable naming convention procedure for Society recordsPartnering with our Technology Directorate on the requirements regarding automated records management technical controlsDeveloping and delivering relevant training and awareness content on various topicsAbout Alzheimer's SocietyDementia is the UK's biggest killer. One in three people born in the UK today will develop dementia in their lifetime.At Alzheimer's Society, we're the UK's leading dementia charity and the only one to tackle all aspects of dementia by giving help and hope to people living with dementia today and in the future. We give vital support to people facing the most frightening times of their lives, while also funding groundbreaking research and campaigning to make dementia the priority it should be.Together with our supporters, we're working towards a world where dementia no longer devastates lives.Our values make sure that our focus is clear for the challenges and opportunities ahead and remind us of what we all stand for.Our commitment to Equity, Diversity, Inclusion & BelongingWe need to ensure the voices around our table better reflect and understand the communities we exist to serve. We strongly encourage individuals to apply who have a disability, impairment or health condition or individuals who identify as Black, Asian or from another minority ethnic background, as these groups are currently under-represented at Alzheimer's Society.We want everyone we work with, as a colleague, volunteer, supporter, or someone we support, to feel included and that they belong at Alzheimer's Society.Our Equity, Diversity and Inclusion Strategy here along with our internal employee forum and Employee Lived Experience network groups help us promote inclusion and belonging, becoming an engaged and inclusive organisation for all our people.Our hiring processDuring your recruitment process we want to make sure that you bring your whole self and can be at your best. We are working hard to ensure our recruitment process is as inclusive as possible, so please do inform us of your experience and anything you think we could do better by completing our candidate survey when you apply. Please also contact Alzheimers Society Talent Acquisition Team via (email protected) for application support or any adjustments you might need.To ensure fairness and consistency to select the best candidate for this role, all our applications are anonymised up until an interview has been confirmed. We recognise the benefits of AI, but if you're considering using it to submit your application, we encourage you to reflect on the value it truly adds. AI tools often lack the personal touch and authenticity that set candidates apart. We want to hear your unique perspective, experiences, and skills, so we encourage you to showcase them in your own voice.We try to avoid closing roles early where possible, however if we receive a high volume of applications, we may close earlier than the advertised closing date. Should this occur, we will aim to provide you with at least 48 hours' notice.We are committed to safer recruitment and ensuring the welfare of those we work with, due to the nature of some of our roles, we might need to carry out a DBS check at the relevant level.Giving back to youOur employees work hard every day to make a true difference in people's lives. We are proud to support them with a range of benefits, recognition and many options for working agilely, all contributing to a strong work life balance. We also have various learning programmes to support you in your development and help you grow to realise your potential and shape a career with Alzheimers Society.You can also visit our Working for Us pages, which give you more information about what it's like to be an employee at the Society.n#J-18808-Ljbffrn

We are seeking an experienced Senior Billing Administrator (Medical) to oversee billing, bookkeeping, and financial administration for our medical consultants. The successful candidate will be responsible for ensuring that consultant practices are financially well-managed, billing is accurate and timely, and all remittances are reconciled efficiently.

This role is for someone with proven experience in medical billing. Applications without healthcare billing experience or without AAT Level 2 (minimum) will not be considered.

Key Responsibilities

• Raise and issue invoices for clinics and theatre lists within agreed timescales.
• Reconcile remittances from private medical insurance companies and hospitals.
• Manage patient billing queries, ensuring all issues are resolved professionally and promptly.
• Maintain accurate financial records, ledgers, and reconciliation reports.
• Work with consultants and management to provide clear financial insights.
• Support credit control processes, ensuring outstanding balances are followed up.
• Assist with bookkeeping duties, ensuring accuracy and compliance.
• Provide guidance and support to junior billing/administration staff.

Requirements

Essential Requirements

• AAT Level 2 (minimum) — applications without this will be rejected.
• Proven experience in healthcare billing (essential).
• Strong bookkeeping knowledge and understanding of financial reconciliations.
• Excellent attention to detail and accuracy.
• Strong communication and problem-solving skills.
• Ability to manage multiple consultant accounts simultaneously.

Desirable

• AAT Level 3 or above.
• Familiarity with private medical insurers and platforms such as Healthcode.
• Previous experience in a senior or supervisory billing role.

Benefits

• Competitive salary dependent on experience and banding
• 6-month probationary period with structured feedback and support
• Opportunities for progression to Senior Medical Secretary level
• Ongoing professional development, including support towards AMSPAR/BSMSA or other relevant qualifications
• Modern office environment with supportive team culture
• Regular one-to-one meetings and clear career development pathway
• Company social events, including annual Christmas party and wellbeing activities
• Contributory pension scheme
• 25 days annual leave plus bank holidays (pro rata for part-time staff)

Overview

Frimley Health NHS Trust is seeking a Chief Pharmacy Information Officer for a fixed-term 12-month maternity cover. The postholder will lead the strategic development and management of pharmacy information systems, including Electronic Patient Record Epic, Automated Dispensing Cabinets, and other pharmacy systems, ensuring these systems support safe, effective and efficient pharmacy services. The role involves close collaboration with Digital Services to deliver system implementation and EPR optimisation tailored to pharmacy needs. The Chief Pharmacy Information Officer will act as the link between pharmacy and clinical teams, and external stakeholders across the Trust and Integrated Care Board (ICB), to drive interoperability and integrated digital solutions that enhance patient care pathways. This is a leadership opportunity for a pharmacy informatics expert committed to advancing digital transformation within NHS pharmacy. The post holder will provide specialised advice on digital transformation systems and the Trust’s EPR, focusing on prescribing and medicine usage, ensure alignment of digital pharmacy strategy with business plans, and develop a digital workforce with EPR and logistics system training and certification for all team members.nAdvise on procurement, implementation and benefits realization in clinical and non-clinical digital system projects from a pharmacy perspective. Act as the main contact between the Trust EPR team and Pharmacy Team, liaising with external stakeholders including ICB and other pharmacy networks, to provide specialist advice on new systems, changes, data and reports. Ensure prescribing-related tasks and operations are responsive, safe, effective and efficient, including logging, monitoring and escalating EPR system incidents. Accountable for clinical governance in electronic prescribing, ensuring safe, cost-efficient and effective use of the prescribing system and medicines, and adherence to local and national guidelines. Advise and support the Senior Pharmacy Team and lead pharmacists on digital decisions to incorporate into the pharmacy development plan. Lead the Trust pharmacy digital strategy and oversee alignment of multiple sites and harmonisation of practice where appropriate. The Trust is committed to inclusivity and disability confidence, with recognition schemes and ongoing professional development opportunities.nResponsibilities

Develop a strategy for continuing post-implementation optimisation and maintenance of the EPR system in line with local and national guidelines relating to medicine safety, formulary and protocols.nPlan and implement other systems such as WellSky and Omnicell, and assess their impact on clinical documentation across FHFT sites.nEnsure optimum use and maintenance of systems and incorporate pharmacogenomics within digital systems.nAdvise the Senior Pharmacy Team on information systems maintenance, options, optimisation and strategic planning, including regular board reports on work-plans aligned with the wider digital programme.nAdvise the Trust CMIO, CNIO and IT on pharmacy digital enabling issues and risks (e.g., dispensing, pharmacy database management, chemotherapy, aseptic manufacturing).nModernise and transform Pharmacy Services, working with external suppliers to streamline automated processes.nSupport design, implementation, build and maintenance of bespoke software solutions for data capture and reporting within the Pharmacy.nSupport the strategy for pharmacy automation including robotics and artificial intelligence (AI).nOversee all application development for pharmacy to provide digital solutions that improve efficiencies in relation to the EPR programme.nSupport the research activity of senior clinical pharmacists and pharmacy technicians by advising and developing information reporting as required.nAdvise on electronic solutions to improve patient safety, efficiencies and savings, including electronic ward cabinets, secure storage and optimising EPR use.nSupport alignment of multiple sites and harmonisation of practice where appropriate.nContribute to patient experience initiatives using digital technology to improve outcomes (e.g., patient surveys, remote pharmacy services).nDevelop, implement and monitor policies and procedures for the pharmacy digital component of the EPR, ensuring compatibility with Trust IT standards and national direction.nResolve technical and operational issues relating to pharmacy computer systems; configure and maintain EPR drug files, order sets and electronic guidance links.nExtract and analyse complex information from IT sources to support clinical activities within pharmacy and other Trust departments.nManage business continuity plans for all pharmacy IT systems, information flows and equipment.nMaintain expert knowledge of EPR functionality, configuration and day-to-day practice; ensure onsite EPR presence during new workflow implementations and provide expert support on the ground.nLead and coordinate pharmacy responses to installations of software and updates; ensure changes (including medication builds) are quality assured and approved.nProvide final sign-off after support testing and before migration of work into live environments; oversee medication builds with lead pharmacists and clinicians.nWork with clinical teams to design, test and finalise medication management workflows; provide managerial support to continuous improvement of FHFT pharmacy intranet/internet resources.nKeep up to date with national best practices related to EPR and support governance relating to electronic prescribing, working with the Trust digital team.nMaintain good record keeping of all decisions and advise on prioritisation of issues; liaise with Medicines Safety to identify and manage EPR risks and ensure interfaces with internal and external stakeholders.nDevelop system data and reporting for dashboards used by pharmacies to monitor quality and efficiency; identify and resolve data quality issues before incidents arise.nManage costs for EPR-related training and certification; support reporting of all drug transactions to meet information needs and assist the Pharmacy Cost Improvement Programme (CIP).nProvide leadership and supervision to the EPR team, deputising for the line manager when required and promoting evidence-based practice through prescription monitoring.

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Overview

Frimley Health NHS Trust is seeking a Chief Pharmacy Information Officer for a fixed-term 12-month maternity cover. The postholder will lead the strategic development and management of pharmacy information systems, including Electronic Patient Record Epic, Automated Dispensing Cabinets, and other pharmacy systems, ensuring these systems support safe, effective, and efficient pharmacy services. This role involves close collaboration with Digital Services to deliver system implementation and Electronic Patient Record (EPR) optimisation tailored to pharmacy needs. The Chief Pharmacy Information Officer will act as the vital link between pharmacy and clinical teams, as well as external stakeholders across the Trust and Integrated Care Board (ICB), to drive interoperability and integrated digital solutions that enhance patient care pathways. This is a key leadership opportunity for a pharmacy informatics expert committed to advancing digital transformation within NHS pharmacy.

Responsibilities

Provide specialized advice on digital transformation systems and the Trust's EPR, focusing on prescribing and medicine usage. Ensure alignment of digital pharmacy strategy with business plans.

Develop a digital workforce for pharmacy, ensuring EPR and logistics system training and certification for all team members.

Advise on procurement, implementation, and benefits realization in clinical and non-clinical digital system projects from a pharmacy perspective.

Act as the main contact between the Trust EPR team and Pharmacy Team, liaising with external stakeholders, including ICB and other pharmacy networks, to provide specialist advice on new systems, changes, data, and reports.

Ensure tasks and operations related to prescribing are responsive, safe, effective, and efficient, including logging, monitoring, and escalating EPR system incidents.

Accountable for clinical governance in electronic prescribing, ensuring safe, cost-efficient, and effective use of the prescribing system and medicines.

Ensure EPR system adherence to local and national guidelines. Advise and support the Senior Pharmacy Team and lead pharmacists on digital decisions, including electronic prescribing, to incorporate into the pharmacy development plan.

Lead the Trust pharmacy digital strategy.

Strategic development: continue post-implementation optimisation and maintenance of the EPR system in line with guidelines relating to medicine safety, formulary, and protocols; plan and implement other systems (e.g., WellSky, Omnicell) and assess impact on clinical documentation across FHFT sites.

Ensure optimum use and maintenance of systems; incorporate pharmacogenomics within digital systems; advise on information systems maintenance, options, optimisation, and strategic planning with regular board reports.

Advise the Trust CMIO, CNIO, and IT on pharmacy digital enabling issues and risks (dispensing, pharmacy database management, chemotherapy, aseptic manufacturing, etc.).

Modernise and transform Pharmacy Services in collaboration with external suppliers to streamline automated processes.

Support design, implementation, build, and maintenance of bespoke software solutions for data capture and reporting within the Pharmacy.

Support developing the strategy for pharmacy automation including robotics and artificial intelligence (AI).

Oversee all application development for pharmacy to provide digital solutions that improve efficiencies within the context of the EPR programme.

Support research activity of senior clinical pharmacists and pharmacy technicians by advising and developing information reporting as required.

Advise the Trust on electronic solutions to improve patient safety, efficiencies and savings including electronic ward cabinets, secure storage, and optimising use of the EPR.

Support alignment of multiple sites and harmonisation of practice where appropriate; contribute to patient experience initiatives using digital technology to improve outcomes (e.g., patient surveys, remote pharmacy consults).

Operational/Digital: develop, implement, and monitor policies relating to the pharmacy digital component of the EPR, ensuring compatibility with Trust IT standards and national IT direction.

Responsible for resolution of technical and operational issues relating to pharmacy computer systems; configure and maintain EPR drug files, order sets, and electronic guidance links.

Extract and analyse complex sensitive information from IT sources to support clinical activities within pharmacy and other Trust departments.

Manage and implement business continuity plans for all pharmacy IT systems, information flows and equipment; be an expert in EPR functionality, configuration, and day-to-day practice.

Ensure EPR team provide onsite presence during new workflow implementations and offer on-the-ground expert support; lead and co-ordinate pharmacy response to installations of software and updates.

Ensure changes including medication builds are quality assured, accurately completed, and approved; provide final sign-off after testing before migration to live environments.

Be responsible for requesting and approving medication builds in EPR, liaising with lead pharmacists, formulary, and clinicians.

Work closely with clinical teams within each Pharmacy and the Trust to provide oversight for medication management workflows from design through testing and sign-off.

Provide managerial support to continuously improve the FHFT pharmacy intranet and internet, maintaining a comprehensive database of guidelines, policies, and promotion of pharmacy services.

Keep up to date with national best practices related to EPR and engage in national events and regional/national networking; support clinical governance relating to electronic prescribing and collaborate with the Trust digital team.

Maintain good record-keeping of all decisions; advise on prioritisation of issues; liaise with internal and external stakeholders to develop and maintain interfaces.

Lead on development of system data and reporting for dashboards for pharmacies, including quality and efficiency; identify data quality issues within FHFT pharmacy systems and resolve issues before incidents or financial risks arise.

Financial: manage costs for training and international expenses relating to EPR certification; support reporting of all drug transactions to meet the Trust’s information needs and support the Pharmacy Cost Improvement Programme (CIP).

Management and leadership: prioritise workload and direction of the pharmacy EPR team; act as a positive role model, provide coaching and mentoring, promote evidence-based practice, supervise staff, and deputise for the line manager as required.

This advert closes on Thursday 25 Sep 2025

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