5 Medical Secretaries jobs in the United Kingdom

What you’ll do:

• Manage all aspects of medical secretarial duties, including letters, results, and procedures.
li>Liaise with patients, consultants, and other clinic users, providing exceptional customer support.
• Handle telephone and email inquiries from patients, hospitals, and other healthcare practices.
• Handle billing, invoicing, and insurance correspondence where required.
• Process private medical insurance claims.
• Order office supplies and oversee the maintenance of office equipment.
• Organise meetings and take minutes.

Requirements:

• Previous experience in a similar role within a medical environment, including experience in private medical billing.
• Proficiency in MS Office Suite.
• Positive attitude and exceptional administrative and customer service skills.
• Ability to maintain confidentiality and handle sensitive information discreetly.
• Attention to detail.

You’ll be eligible for:

< i>Working patterns to support work/life balance.
• Corporate staff discount for all facilities.
• 30 days’ paid holiday during each complete holiday year. This includes bank holidays.
< i>Company pension scheme.

Medical Secretary | Administration | Spire Clare Park | Full time -37.5 hours per week | Farnham
Spire Clare Park Hospital is looking for an experience Medical Secretary to join our team.
*Please only apply if you have experience as a Medical Secretary*
Spire Clare Park is an elective hospital situated in Farnham that has recently been rated as good by the CQC. We offer a range of surgical specialties, which includes: Orthopaedics, General Surgery, Cosmetics, Urology, Dermatology and ENT.
Duties and responsibilities:
- To answer telephone queries and refer to Consultants as necessary. Arranging New Patient appointments and registering them using an In-house database using Practice Manager and SAP.
- Provide new patients with specific information relating to their appointment with regards to potential Hospital and Consultant fees.
- Type up clinic letters using digital or audio tape dictation from Consultant's clinic in a timely manner, arranging future follow up appointments using currently paper diaries for each Consultant, prior to moving to an electronic diary system.
- Assist with preparation of future clinics, chasing results, ensuring that clinics are complete and ready for the next Consultant clinic day. Updating and amending as necessary future clinics on behalf of the Consultants.
- Chase patient results & ensure ready for consultant to review prior to, or at next appointment.
- Type discharge summaries dictated by Consultants as required.
- Produce medical reports where necessary for Medical Insurers to approve treatment.
- Maintain patient records securely as per Hospital Policy in line with data protection act.
Who we're looking for:
- Previous experience as a Medical Secretary or Secretary/PA.
- Experience in a similar role, including providing a full high quality service customers.
- Good communication and customer service skills.
- Able to manage workload and work in a fast-paced role.
- Strong audio typing skills.
- Fully IT literate and a competent user of MS Office
- MUST BE A CAR DRIVER

We commit to our employees well-being through work life balance, on-going development, support and reward.
For further information about this role or for an informal conversation about the range of career options available with Spire please contact
Spire Healthcare are proud to be an equal opportunities employer. We celebrate diversity and are committed to creating an inclusive culture for all. Our people are our difference, it's their dedication, warmth and pursuit of excellence that sets Spire Healthcare apart.
Closing date: In order to streamline our recruitment process, we reserve the right to expire vacancies prior to the advertised closing date once we have received a sufficient number of applications

We are recruiting for Medical Secretaries at both standard and senior levels to provide high-quality secretarial and administrative support to our consultants. This is an opportunity for candidates with at least one year’s experience as a Medical Secretary to join a growing team.

We welcome applications from those ready to step into a senior role, as well as those building their career with scope to grow.

• Proofread and finalise clinic and theatre letters produced via AI transcription, ensuring accuracy and confidentiality.
• Manage consultant diaries, booking patient appointments, and liaising with hospitals.
• Handle patient enquiries professionally, both over the phone and via email.
• Process referrals and test requests promptly.
• Maintain accurate and up-to-date patient records.
• Liaise with consultants, patients, hospitals, and insurers as required.
• Support colleagues by covering phones, inboxes, and desks when needed.

Medical Secretary (Entry/Standard):

• Minimum 1 year’s experience as a Medical Secretary .
• Confident proofreading AI-transcribed clinic letters and managing consultant diaries.
• Developing knowledge of private practice processes.
• Works under supervision, with support available for more complex cases.

Senior Medical Secretary:

• Minimum 3 years’ experience as a Medical Secretary (private practice or NHS).
• Proven ability to independently manage all aspects of consultant practice.
• Oversees more complex processes such as billing queries, theatre bookings, and consultant correspondence without supervision.
• Acts as a mentor for junior secretarial staff.
• Demonstrates initiative in improving systems and supporting practice management.

Requirements

• At least 1 year’s experience as a Medical Secretary .
• Strong proofreading, communication, and organisational skills.
• Excellent IT skills and the ability to adapt to new systems quickly.
• High level of professionalism and confidentiality.
• Ability to prioritise and multitask in a fast-paced environment.

• AMSPAR or BSMSA qualification.
• Experience in private healthcare.
• Knowledge of medical terminology and healthcare systems.

Benefits

• Competitive salary dependent on experience and banding
• 6-month probationary period with structured feedback and support
• Opportunities for progression to Senior Medical Secretary level
• Ongoing professional development, including support towards AMSPAR/BSMSA or other relevant qualifications
• Modern office environment with supportive team culture
• Regular one-to-one meetings and clear career development pathway
• Company social events, including annual Christmas party and wellbeing activities
• Contributory pension scheme
• 25 days annual leave plus bank holidays (pro rata for part-time staff)

Join Our Team as a Temporary Medical Secretary!

Are you a proactive and organised individual with a flair for secretarial work? Do you thrive in a dynamic healthcare environment? If so, we have an exciting opportunity for you!

Position: Temporary Medical Secretary
Location: Guildford
Start Date: ASAP for a month with possible extension
Working Pattern: Full Time Mon - Fri 8am - 4pm / 9am - 5pm
Hourly Rate: 15.00 - 18.00, depending on experience

About the Role
As a Temporary Medical Secretary, you'll play a vital role in supporting our consultants by providing comprehensive secretarial assistance. Your responsibilities will ensure that our clinic runs smoothly and efficiently.

Key Responsibilities:

• Manage consultant diaries accurately, ensuring seamless clinic operations.
• Act as the primary contact for consultants and patients, handling enquiries and correspondence with professionalism.
• Process referral letters promptly to prevent delays in patient care.
• Schedule patient appointments and coordinate diagnostic results, keeping everyone informed.
• Maintain complete medical records for consultations and expedite clinic lists to external hospitals when necessary.
• Work closely with other medical professionals and assist with any administrative functions as directed.

What We're Looking For:

• Significant secretarial or clerical experience in a healthcare setting.
• Strong diary and schedule management skills, with an ability to triage referrals efficiently.
• Excellent communication and organisational skills, paired with a professional telephone manner.
• Ability to thrive under pressure and meet tight deadlines.
• Proficiency in Microsoft Office and databases, with RSA audio typing or equivalent knowledge of medical terminology.

Why Join Us?

• Professional Development: Engage in Continual Professional Development (CPD) opportunities.
• Collaborative Environment: Work alongside a team of dedicated professionals who value teamwork and communication.
• Impactful Role: Make a difference in patient care by ensuring smooth operational support for our consultants.

Key Working Relationships:

• Internal: Collaborate with receptionists, Patient Administration Officers, Administration Leads, consultants, and other medical secretaries.
• External: Liaise with various individuals, agencies, and key stakeholders to support clinic operations.

Apply Now!
If you are ready to take on this exciting temporary role and make a meaningful impact in a healthcare setting, we would love to hear from you! Please submit your CV and a brief cover letter outlining your relevant experience.

Join us and be a part of a professional, friendly, and dynamic team dedicated to providing exceptional healthcare services. Your next adventure awaits!

We are an equal opportunities employer and welcome applications from all qualified individuals.

Office Angels is an employment agency. We are an equal opportunities employer who put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. We do this by showcasing their talents, skills and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

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