9 Medical Services jobs in the United Kingdom

Clinical Services Advisor

Sedgefield, North East £28000 - £30000 Annually PolyPhotonix Ltd

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Job Description

permanent

PolyPhotonix is a well-established business specialising in bio-photonic research and development that designs, develops and manufactures non-invasive photonics based medical devices.

The company has developed the Noctura 400 Sleep Mask, a light based, monitored ophthalmic treatment for Diabetic Retinopathy (DR) and Diabetic Macular Oedema (DMO), which are the principal causes of blindness.

As the company is growing rapidly, we have an exciting opportunity for an enthusiastic and committed individual to join our company as Clinical Services Advisor . This permanent role is ideally suited to a team player with a background in healthcare, patient support, customer services, and general administration.

We are looking for someone who has a wide level of experience in administration within a healthcare environment, and customer/patient support.

This role has considerable potential for development for the right candidate.

Due to the nature of the job, the role is office based in Sedgefield, County Durham, fulltime Monday to Thursday 9am to 5.30pm, Friday 9am to 5pm.

Key responsibilities:

The Clinical Services Advisor is responsible for managing enquiries from patients, customers and healthcare professionals, providing ongoing support

This involves:

  • Answer the advisory line and deal with any enquiries efficiently and effectively. Ensure calls are followed up within agreed timescales.
  • li>Monitor the enquiries mailbox and respond to emails in a professional and timely manner.
  • Coordinate patient and customer orders, ensuring these are processed as required.  
  • < i>Document and update relevant trackers and systems with patient information, enquiries and complaints in line with business management procedures.   < i>Monitor the orders mailbox, process orders within agreed timescales and moving them through in line with business management procedures.
  • Programme and arrange dispatch of masks for patients. 
  • li>Follow up with patients on a regular basis to ensure continued support and liaise with Healthcare Professionals where relevant.
  • Ensure sufficient stock is available and order new stock where required.
  • Assist with general admin and projects where required.

Essential skills and experience:

  • Strong communication skills, both written and spoken.
  • High level of attention to detail.
  • Professional telephone manner.
  • Ability to promote sales/referral options
  • Feels comfortable speaking to patients and healthcare professionals.
  • Enjoys working in a team environment.
  • Proficient in Microsoft Packages to intermediate level
  • Self-starter with strong personal motivation and flexible attitude.
  • Strong organisational skills with the ability to handle multiple priorities.
  • General administration skills

Skills and experience that would be beneficial but not a requirement:

    li>Experience working within a healthcare environment, in particular eye health and/or diabetes
  • Customer/Patient support.

What you will get:

  • Salary up to £30,000 depending on experience and skills.
  • li>Enhanced company pension scheme.
  • 25 days holiday + 8 public holidays.
  • Free onsite parking.

PolyPhotonix is an equal opportunities employer. Our respectful and inclusive working environment is of high importance to us as an employer who wants every employee to realise their potential and progress in their career. 

This advertiser has chosen not to accept applicants from your region.

Clinical Services Advisor

Sedgefield, North East PolyPhotonix Ltd

Posted today

Job Viewed

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Job Description

full time

PolyPhotonix is a well-established business specialising in bio-photonic research and development that designs, develops and manufactures non-invasive photonics based medical devices.

The company has developed the Noctura 400 Sleep Mask, a light based, monitored ophthalmic treatment for Diabetic Retinopathy (DR) and Diabetic Macular Oedema (DMO), which are the principal causes of blindness.

As the company is growing rapidly, we have an exciting opportunity for an enthusiastic and committed individual to join our company as Clinical Services Advisor . This permanent role is ideally suited to a team player with a background in healthcare, patient support, customer services, and general administration.

We are looking for someone who has a wide level of experience in administration within a healthcare environment, and customer/patient support.

This role has considerable potential for development for the right candidate.

Due to the nature of the job, the role is office based in Sedgefield, County Durham, fulltime Monday to Thursday 9am to 5.30pm, Friday 9am to 5pm.

Key responsibilities:

The Clinical Services Advisor is responsible for managing enquiries from patients, customers and healthcare professionals, providing ongoing support

This involves:

  • Answer the advisory line and deal with any enquiries efficiently and effectively. Ensure calls are followed up within agreed timescales.
  • li>Monitor the enquiries mailbox and respond to emails in a professional and timely manner.
  • Coordinate patient and customer orders, ensuring these are processed as required.  
  • < i>Document and update relevant trackers and systems with patient information, enquiries and complaints in line with business management procedures.   < i>Monitor the orders mailbox, process orders within agreed timescales and moving them through in line with business management procedures.
  • Programme and arrange dispatch of masks for patients. 
  • li>Follow up with patients on a regular basis to ensure continued support and liaise with Healthcare Professionals where relevant.
  • Ensure sufficient stock is available and order new stock where required.
  • Assist with general admin and projects where required.

Essential skills and experience:

  • Strong communication skills, both written and spoken.
  • High level of attention to detail.
  • Professional telephone manner.
  • Ability to promote sales/referral options
  • Feels comfortable speaking to patients and healthcare professionals.
  • Enjoys working in a team environment.
  • Proficient in Microsoft Packages to intermediate level
  • Self-starter with strong personal motivation and flexible attitude.
  • Strong organisational skills with the ability to handle multiple priorities.
  • General administration skills

Skills and experience that would be beneficial but not a requirement:

    li>Experience working within a healthcare environment, in particular eye health and/or diabetes
  • Customer/Patient support.

What you will get:

  • Salary up to £30,000 depending on experience and skills.
  • li>Enhanced company pension scheme.
  • 25 days holiday + 8 public holidays.
  • Free onsite parking.

PolyPhotonix is an equal opportunities employer. Our respectful and inclusive working environment is of high importance to us as an employer who wants every employee to realise their potential and progress in their career. 

This advertiser has chosen not to accept applicants from your region.

Pipeline Clinical Services Manager

KT13 Weybridge, South East Signature Senior Lifestyle Operations Ltd

Posted today

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Job Description

This is an exciting opportunity for an experienced Clinical Services Manager to join Signature Senior Lifestyle in a roving capacity, providing leadership and support across our portfolio of luxury care homes.

What Signature Offer
Please make an application promptly if you are a good match for this role due to high levels of interest.
  • Up to £62,000 per annum
  • Up to 30 days annual leave, plus 8 bank holidays, depending on length of service
  • Workplace pension
  • Free meals on shift for staff working 6+ hours
  • Priva
    Please click on the apply button to read the full job description
This advertiser has chosen not to accept applicants from your region.

Pipeline Clinical Services Manager

Weybridge, South East Signature Senior Lifestyle Operations Ltd

Posted today

Job Viewed

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Job Description

permanent

This is an exciting opportunity for an experienced Clinical Services Manager to join Signature Senior Lifestyle in a roving capacity, providing leadership and support across our portfolio of luxury care homes.

What Signature Offer
  • Up to £62,000 per annum
  • Up to 30 days annual leave, plus 8 bank holidays, depending on length of service
  • Workplace pension
  • Free meals on shift for staff working 6+ hours
  • Priva.











This advertiser has chosen not to accept applicants from your region.

Director of Therapeutic & Clinical Services

London, London £92000 - £102000 Annually Integrity Education Solutions Limited

Posted 2 days ago

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Job Description

permanent

Integrity Education Solutions are supporting a unique independent Special Educational Needs (SEN) group based in London, which provides therapeutic education for children and young people with special educational and neurodiverse learning needs (SEN). They are seeking a dynamic Director of Clinical Services to lead and expand its innovative online and in-person therapy and training offer for children, young people, and young adults aged 7–25.

This is a strategic executive-level role responsible for shaping and delivering a high-quality, neurodiversity-affirming clinical service that operates both internally and as a growing national external offer.

Key Responsibilities:

  • Provide strategic leadership across a diverse multidisciplinary therapy team (including SALT, OT, Psychology, and Creative Arts Therapies)
  • li>Oversee the design and delivery of therapy services, training programmes, and bespoke assessments for young people with complex needs
  • Drive quality assurance, clinical governance, and continuous service improvement
  • Act as a public-facing ambassador – delivering keynote talks, engaging with media, and forging partnerships across health, education, and local authority sectors
  • < i>Lead the development and delivery of accredited training packages for internal teams and external professionals
  • Use data insights and clinical evidence to influence service design, outcomes reporting, and innovation
  • Line manage clinical leads and build leadership capacity across the service

Applicants will be experienced, visionary clinical leaders with:

  • A recognised professional qualification and current registration (e.g. HCPC, UKCP, BACP, RCOT)
  • A proven track record of leading therapy or clinical services at senior or executive level
  • Strong understanding of neurodiversity, SEMH, trauma-informed practice, and SEND landscapes
  • Commercial awareness and experience expanding or developing clinical services
  • Excellent communication, partnership-building, and quality improvement skills
  • A collaborative, values-led leadership style committed to inclusion and innovation

What’s on Offer:

    < i>Executive-level role with real national impact
  • Opportunities to shape a growing and high-profile clinical and training offer
  • CPD support and internal accredited training delivery
  • Competitive salary and comprehensive benefits
  • Supportive, inclusive working culture with a strong focus on staff wellbeing

Salary offered:     £92,000 - £102,000 (Dependent on experience)

If this role interests you, please contact Kenny Fraser at Integrity Education Solutions.

Integrity Education Solutions is committed to safeguarding and promoting the welfare of children and young people and expects all candidates to share this commitment. The successful candidate will be required to undergo an enhanced DBS check.

This advertiser has chosen not to accept applicants from your region.

Director of Therapeutic & Clinical Services

EC1 London, London Integrity Education Solutions Limited

Posted 5 days ago

Job Viewed

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Job Description

full time

Integrity Education Solutions are supporting a unique independent Special Educational Needs (SEN) group based in London, which provides therapeutic education for children and young people with special educational and neurodiverse learning needs (SEN). They are seeking a dynamic Director of Clinical Services to lead and expand its innovative online and in-person therapy and training offer for children, young people, and young adults aged 7–25.

This is a strategic executive-level role responsible for shaping and delivering a high-quality, neurodiversity-affirming clinical service that operates both internally and as a growing national external offer.

Key Responsibilities:

  • Provide strategic leadership across a diverse multidisciplinary therapy team (including SALT, OT, Psychology, and Creative Arts Therapies)
  • li>Oversee the design and delivery of therapy services, training programmes, and bespoke assessments for young people with complex needs
  • Drive quality assurance, clinical governance, and continuous service improvement
  • Act as a public-facing ambassador – delivering keynote talks, engaging with media, and forging partnerships across health, education, and local authority sectors
  • < i>Lead the development and delivery of accredited training packages for internal teams and external professionals
  • Use data insights and clinical evidence to influence service design, outcomes reporting, and innovation
  • Line manage clinical leads and build leadership capacity across the service

Applicants will be experienced, visionary clinical leaders with:

  • A recognised professional qualification and current registration (e.g. HCPC, UKCP, BACP, RCOT)
  • A proven track record of leading therapy or clinical services at senior or executive level
  • Strong understanding of neurodiversity, SEMH, trauma-informed practice, and SEND landscapes
  • Commercial awareness and experience expanding or developing clinical services
  • Excellent communication, partnership-building, and quality improvement skills
  • A collaborative, values-led leadership style committed to inclusion and innovation

What’s on Offer:

    < i>Executive-level role with real national impact
  • Opportunities to shape a growing and high-profile clinical and training offer
  • CPD support and internal accredited training delivery
  • Competitive salary and comprehensive benefits
  • Supportive, inclusive working culture with a strong focus on staff wellbeing

Salary offered:     £92,000 - £102,000 (Dependent on experience)

If this role interests you, please contact Kenny Fraser at Integrity Education Solutions.

Integrity Education Solutions is committed to safeguarding and promoting the welfare of children and young people and expects all candidates to share this commitment. The successful candidate will be required to undergo an enhanced DBS check.

This advertiser has chosen not to accept applicants from your region.

Clinical Pharmacist - Outpatient Services

Kingston upon Hull, Yorkshire and the Humber Compass Associates

Posted 12 days ago

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Job Description

Clinical Pharmacist - Outpatient Services

Competitive Rates + Bonus

Full-time - 45 hours per week

Hull - East Riding of Yorkshire


Are you passionate about providing top quality service in a clinical environment whilst also waning patient interaction?


Wanting to enjoy a nice work-life balance with no late evenings?


If so, this job may be perfect for you!


A leading name in UK pharmacy services, you’ll be part of their hospital outpatient team. You’ll work in a structured, supportive environment, helping patients with their post-discharge medication and providing expert counselling to those attending outpatient clinics.


This role is ideal for a community pharmacist wanting to move into a more clinical setting or for an experienced hospital pharmacist looking for a stable, patient-focused outpatient role. Particular skills of interest include oncology and/or haematology and previous experience in a high dispensing environment.


Benefits:

  • 33 days holiday (including bank holidays), increasing to 39 with length of service
  • Relocation package available for the right candidate
  • Discretionary company bonus
  • Career progression and development opportunities
  • GPhC fees covered
  • Many other soft perks and benefits


Requirements:

  • GPHC Registration
  • At least 1 year experience registered
  • Passion for high quality care
  • Extremely personable character
  • High sense of personal responsibility


Location:

Hull - commutable from Beverley, Barton-Upon-Humber, Scunthorpe.


Contact details:

If you would like to be considered for this exciting opportunity, please contact Sam Veness direct on 02392 316 031 or 07934 014 892. Alternatively, email an updated CV to

This advertiser has chosen not to accept applicants from your region.
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Patient Care Solutions (PCS) Biomed Engineer

GE HealthCare

Posted 11 days ago

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Job Description

**Job Description Summary**
In the role of Patient Care Solutions (PCS) Biomed Engineer, you will be a site based engineer within the Multi-vendor services organization, carrying out preventative and corrective maintenance for biomedical devices with the additional responsibility of providing first line support for Anesthesia, monitoring and Biomedical equipment across the Imperial Trust sites. The successful candidate would be part of a multi-site Biomedical engineering team, gaining visibility and driving direction of the modality and ultimately supporting growth while ensuring KPI's are achieved. This person is responsible for providing site support services on products for both customers and GE Healthcare Field Engineers, providing first response and solutions to customers experiencing technical systems difficulties.
GE HealthCare is a leading global medical technology and digital solutions innovator. Our mission is to improve lives in the moments that matter. Unlock your ambition, turn ideas into world-changing realities, and join an organization where every voice makes a difference, and every difference builds a healthier world.
**Job Description**
**Essential Responsibilities**
+ Site based service activity comprising of preventative and corrective maintenance activities on medical devices as per manufacturers guidelines;
+ Maintain and build customer relationships taking ownership of customer escalations at customer sites and maintaining necessary communication within desired timeframes;
+ Assist wider team where needed to achieve desired outcomes;
+ Comply with GE leadership behaviours;
+ Take ownership within workshop and comply with local health and safety regulations;
+ Participate in continuous improvement activities by identifying and appropriately escalating process and product quality gaps, providing solutions when possible;
+ Aware of and comply with the GE Healthcare Quality Manual, Quality Management System, Quality Management Policy, Quality Goals, and applicable laws and regulations;
+ Complete all planned Quality & Compliance training within the defined deadlines. Identify and report any and all customer quality or compliance concerns immediately to the Quality Organization.
**Qualifications and Requirements**
+ A degree in Biomedical Engineering or Electronics Engineering;
+ Relevant experience working as a Biomedical Engineer or Field Service Engineer or in similar engineering sector in UK;
+ Good IT Skills;
+ Familiarity with national regulatory standards;
+ Good customer relationship skills;
+ Excellent communication skills;
+ Your current home location is London or London area.
**Inclusion and Diversity**
GE HealthCare is an Equal Opportunity Employer where inclusion matters. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.
**Behaviours**
We expect all employees to live and breathe our behaviors: to act with humility and build trust; lead with transparency; deliver with focus, and drive ownership - always with unyielding integrity.
**Total Rewards**
Our total rewards are designed to unlock your ambition by giving you the boost and flexibility you need to turn your ideas into world-changing realities. Our salary and benefits are everything you'd expect from an organization with global strength and scale, and you'll be surrounded by career opportunities in a culture that fosters care, collaboration, and support.
#LI-KP1
#LI-REMOTE
**Additional Information**
**Relocation Assistance Provided:** No
This advertiser has chosen not to accept applicants from your region.

Field Service Trainee - Patient Care Solutions - Midlands

GE HealthCare

Posted 11 days ago

Job Viewed

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Job Description

**Job Description Summary**
Are you passionate about technology and eager to make a real impact in healthcare? At GE HealthCare, we're committed to developing the next generation of Field Service Engineers through our Early Career Talent (ECT) Program. As a Field Service Trainee, you'll work with cutting-edge Patient Care Solutions (PCS) products-helping hospitals deliver life-saving care every day.
This is your opportunity to turn your curiosity into a meaningful career. You'll receive world-class technical training, hands-on experience, and the support of a collaborative, mission-driven team. Join us and start building a future where your skills make a difference in people's lives around the world.
This opportunity is a placement within the Patient Care Solutions (PCS) Team:
Description**
**Programme Overview**
As an Early Career Talent (ECT) Field Service Engineer Trainee at GE HealthCare, you will:
+ Be assigned to a regional Service Area in the UK
+ Join a structured 2-year development programme designed to prepare you for a permanent Field Service role
+ Work alongside experienced engineers, gaining exposure to a range of medical equipment from GE HealthCare and other manufacturers
+ Receive formal product training at GE HealthCare training centres, complemented by on-the-job learning and mentorship
+ Complete a **BTEC in Electronics** if you do not already hold relevant qualifications
You will also be provided with:
+ A company vehicle
+ Laptop and mobile phone
+ Full toolkit and uniform
**What We're Looking For**
We are seeking passionate, self-motivated individuals who are eager to build a career in medical equipment service. Ideal candidates will demonstrate:
+ A genuine passion for technology and healthcare
+ A proactive, self-starter mentality
+ Logical thinking and a methodical approach to troubleshooting
+ Confidence in working with your hands
+ Clear and professional communication skills
+ Sound judgement and safety awareness
+ Flexibility in working hours and locations
+ A valid UK driving licence and willingness to travel daily (typically 0.5-2 hours each way)
+ Willingness to stay overnight occasionally for training (UK and abroad)
+ Strong time management and organisational skills
+ Attention to detail and commitment to compliance
+ Basic IT literacy (advanced skills are a plus)
**Inclusion and Diversity**
GE HealthCare is an Equal Opportunity Employer where inclusion matters. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.
**Behaviors**
We expect all employees to live and breathe our behaviors: to act with humility and build trust; lead with transparency; deliver with focus, and drive ownership - always with unyielding integrity.
**Total Rewards**
Our total rewards are designed to unlock your ambition by giving you the boost and flexibility you need to turn your ideas into world-changing realities. Our salary and benefits are everything you'd expect from an organization with global strength and scale, and you'll be surrounded by career opportunities in a culture that fosters care, collaboration and support.
**Additional Information**
**Relocation Assistance Provided:** No
This advertiser has chosen not to accept applicants from your region.
 

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