47,859 Member Services jobs in the United Kingdom

Interim Client Services Manager (6-Month FTC)

£35,000 p.a. (pro rata) | 30–37 hours per week | West Sussex (multi-site)

Looking for your next challenge in people and service management?
I am delighted to be working alongside an amazing not-for-profit organisation in search of a dynamic Interim Client Services Manager to lead frontline advice and casework projects for a 6-month period. You’ll motivate and support a dedicated team of staff and volunteers, keeping quality high, targets on track, and services running smoothly across multiple sites.

What you’ll do:

• Lead and inspire teams delivering advice and casework projects

• Drive performance, quality, and compliance across services

• Support staff development through supervision, feedback, and training

• Build strong relationships with partners and stakeholders

• Use data and insights to report, improve, and innovate

What you’ll bring:

• At least 1 year’s experience managing people in a service delivery role

• Proven track record of hitting KPIs and managing multiple projects

• Great organisational, problem-solving and digital skills

• A collaborative, resilient, and inclusive leadership style

• Willingness to travel across West Sussex

Desirable: Experience managing advice or casework services (e.g. housing, benefits, debt).

This is a hands-on leadership role where you can make a real impact, supporting vital community services through a period of change and opportunity.

Dynamic FinTech company that provideselectronic services to support post-trade processing is looking for a client services associate.

You will have a background in financial services with experience of collateral, stock lending/borrowing or securiites finance.

Client-focused, strong IT skills, particularly excel and the ability to understand new programs.

A good problem-solver, able to explain concepts to clients and passionate about fintech.

The company offers a good working environment, good work-life balance including hybrid working.

We are looking to speak to you if you have either some office/phone based or retail based work experience where you have interacted with customers, or if you have recently graduated/left college and looking for your first career move.

We are working with this rapidly expanding mutual society who specialise in providing income protection and critical illness insurance products. They have experienced some impressive growth recently, and have a leadership team in place to make sure this continues and have big plans for the future here, meaning there is some great opportunities at the moment for hard working and career minded people who want to join them on this journey. They are now looking for a someone to join them as an Adviser Services Assistant.

They offer some genuinely great perks here, such as staff away days and social functions, with a benefits package that includes, Private Health Cover, 25 days holiday + bank holidays to start, free eye care, a 10% of salary annual bonus and a 10% non-contributory pension, death in service (x4 of base salary). And the benefits do not stop there, as they also offer a staff Employee Assistance program, and discounted membership investment opportunities as well as a further two days leave year fully paid to go and work for a charity of your choice. They also offer hybrid working and onsite parking is also provided.

The main purpose of your role will be to support the Adviser Services Team there, ensuring the consistent delivery of exceptional customer service to advisory firms/IFA's within the financial services sector, who sell the Societies products. This will include competently handling a high volume of telephone and email enquiries from Financial Advisors whilst also effectively managing a variety of administrative tasks. This will also include you proficiently carrying out due diligence when onboarding new firms and advisers to sell the Mutuals products and supporting the Sales Team with responding to proposition enquiries from advisory firms too. 

To be considered for this role, no financial services experience is required (though this would be a bonus) however as a minimum you will need to possess either experience in an office based or retail based customer service focused role. They will also consider graduates or A-Level leavers looking for a career.  A good standard of education is also required with a minimum grade ‘C’ GCSE, or equivalent, in Maths and English.

This is a truly fabulous opportunity to join a great local employer in Gloucestershire, who offer a warm and friendly working environment, working with a great team! 

Office hours are 8:45am to 5pm and the salary on offer is £(phone number removed), depending on experience including all the benefits mentioned above, with them offering hybrid working. (You will need to be in the office 3 days a week)

If you wish to discuss this role in more detail, please contact Kieran Boyle at CKB Recruitment 

Client Services Administrator

24k

Permanent, Full time

Liverpool (remote-working)

Client Services Administrator is required to join a dynamic and high-calibre organisation with endless opportunities. My client is looking for an individual looking to make the next step in their career with a leading Wealth and Investment Management company.

Key responsibilities of the Client Services Administrator:

• Analysing Reports
• Resolving Issues
• Assist with all administrative tasks, including data entry.
• Using own initiative with minimal supervision, prioritising workload, initiating action and resolving problems.
• Performing a variety of essential audit duties.
• Checking the accuracy of a client's financial information.
• Validating information such as invoices and bank statements against underlying client records.

Required skills and experience of the Client Services Administrator:

• Admin experience (desirable)
• Strong IT skills
• Excellent communication skills both verbal and written.
• Be process driven.
• Good problem-solving and analytical skills.

The company offers strong progression paths and excellent benefits including a 12% pension contribution, 28 days holiday and annual bonus.

This is fantastic opportunity to join a well-established organisation with the option for hybrid working. If you believe you have the necessary skills and experience for the Client Services Administrator, please apply now, or contact Hayley Cox at Sellick Partnership.

Sellick Partnership is a market-leading professional services recruitment specialist operating across the UK. We are proud to be an equal opportunities employer and encourage applications from candidates of all backgrounds and circumstances, including minorities and those with disabilities. Please note our advertisements use years' experience and salary levels purely as a guide. We are happy to consider applications from all candidates who are able to demonstrate the skills necessary to fulfil the role. If you do not hear from us within 48 hours please assume that your application has been unsuccessful on this occasion . For information on how your personal details may be used by Sellick Partnership, please review our data processing notice which can be found in the footer on our website.

Sellick Partnership is proud to be an inclusive and accessible recruitment business and we support applications from candidates of all backgrounds and circumstances. Please note, our advertisements use years' experience, hourly rates, and salary levels purely as a guide and we assess applications based on the experience and skills evidenced on the CV. For information on how your personal details may be used by Sellick Partnership, please review our data processing notice on our website.

Client Services Manager

-Manchester (Hybrid - 2 days in the office)
-33,000 - 36,000 per annum

We're working with a fast-growing and innovative digital agency who are seeking a Client Services Manager to join their Manchester team. This is a fantastic opportunity for an experienced account manager with a background in digital marketing to take ownership of a diverse portfolio of clients and play a pivotal role in shaping campaigns across SEO, PPC, Paid Social, and Digital PR.

The successful candidate will be client-focused, commercially aware, and passionate about delivering outstanding results.

Key Responsibilities

• Client Management : Lead and nurture a portfolio of clients across multiple service areas.
• Campaign Delivery : Liaise with internal delivery teams, providing clear briefs to ensure client needs are met.
• Strategy & Planning : Convert client marketing plans into targeted campaigns with measurable outcomes.
• Growth & Development : Identify upsell and cross-sell opportunities, forecasting growth potential.
• Relationship Building : Develop a deep understanding of each client's business, brand, and sector.
• Collaboration : Work closely with colleagues across departments on multi-channel campaigns.
• Reporting : Provide clear, detailed monthly reports and regular performance updates.
• Innovation : Contribute fresh ideas to keep the agency at the forefront of digital marketing trends.
• Sales & Targets : Deliver against agreed upsell/cross-sell targets.
• Accountability : Take ownership of client success and maintain open, honest communication.

About You

• 3+ years' experience in client services/account management within a digital agency environment.
• Strong understanding of at least one of SEO, PPC, or Paid Social.
• Excellent communication and interpersonal skills, both written and verbal.
• Confident in reporting, analysis, and presenting campaign performance.
• Highly organised with strong time management skills.
• Experience with CRM systems, Google Analytics, GSuite, and tools such as Slack or Skype.
• Commercially minded with the ability to spot growth opportunities.
• Passionate about digital marketing and delivering exceptional client service.

What's on Offer

• Competitive salary of 33,000 - 36,000 (depending on experience)
• Hybrid working model (2 days per week in the Manchester office)
• A supportive, collaborative, and innovative agency environment
• Opportunities for professional development and career progression

Apply Now

If you're a motivated Client Services Manager looking to join a forward-thinking digital agency and take the next step in your career, we'd love to hear from you. Please click 'apply' or get in touch with Liv Grant @ KRG.

Client Services & Business Support Coordinator
Needham Market
Up to 35,000 depending on experience

Join a dynamic, growing company where no two days are the same!

Are you personable, proactive, and highly organized? Do you thrive in a fast-paced, client-focused environment? We're looking for a Client Services & Business Support Coordinator to be the glue that keeps our client relationships strong and our operations running smoothly.

Key Responsibilities:
Client Engagement & Business Development

• Follow up on warm leads and book appointments for senior team members
• Represent the company at events and meetings (non-technical capacity)
• Prepare client-facing materials and ensure follow-up on meeting actions
• Assist with proposals, presentations, and documentation

Service & Office Management

• Manage office operations (supplies, vendors, travel bookings, etc.)
• Keep the office professional and visitor-ready
• Act as point of contact for internal and external service providers

Administrative & Team Support

• Maintain CRM with up-to-date client data
• Assist with reporting and business development tracking
• Help plan marketing campaigns and client communications
• Provide general admin support to leadership

What We're Looking For:

• Experience in client service, admin, or business support roles
• A confident, friendly communicator - in person and on the phone
• Highly organized with a sharp eye for detail
• Proficient with Microsoft Office and CRM systems
• Comfortable working independently and in a team

Bonus Skills:

• Experience representing a company at events
• Familiarity with sales/business development processes
• Exposure to collaboration tools like Teams, Zoom, Trello/Asana
• Positive, can-do attitude

Why Join Us?

• Supportive and friendly team culture
• Varied role with exposure to events, sales, and office operations
• Real opportunity for professional growth and skill development
• Be part of a growing company making an impact

An excellent opportunity to join a leading global law firm as Client Services Manager on a 12-month fixed-term contract. This is a key maternity cover position, managing a small team and overseeing client survey responses on high-profile topics such as Inclusion, ESG, compliance and risk. The role combines stakeholder engagement, project management and people leadership, offering exposure to international clients and business operations.

Responsibilities

• Manage and allocate work within the Client Services team, ensuring timely delivery of responses

• Provide quality assurance on team outputs, handling complex and high-profile survey requests directly

• Produce monthly management information reports for senior leadership

• Liaise with subject matter experts across the business to gather accurate information

• Resolve stakeholder queries and escalations, providing clear and consistent guidance

• Develop and update template responses, guidance notes and best practice materials

• Drive continuous improvement in processes and service delivery

Candidate Requirements

• Experience working in a law firm or professional services environment

• Background in client services, compliance, inclusion, sustainability or related functions is advantageous

• Strong people management and project management skills

• Excellent written communication skills with the ability to draft clear, compelling content for external audiences

• Confident managing multiple stakeholders across global teams

• Organised, proactive and able to deliver under pressure

• Flexible and pragmatic with a collaborative, solutions-focused approach

This is a fantastic opportunity to join a forward-thinking team at the intersection of client service, responsible business and operational excellence. The role is based in Birmingham with hybrid working available (up to 40% from home).

Please attach an MS Word version of your CV. If you do not hear back within one week, please assume you have been unsuccessful. Unfortunately, due to the high volume of applications, individual feedback cannot be provided.

Keywords: Client Services | ESG | Inclusion | Sustainability | Compliance | Professional Services | Project Management