952 Membership jobs in the United Kingdom

This charity is looking for a passionate and experienced Membership Manager to lead their membership services team and ensure every member receives an exceptional experience.

Job Title: Membership Manager
Contract Type:  Permanent, Full-Time
Location:  Head Office, High Wycombe (hybrid working available)
Salary:  Services (SE 4) Circa £32,500
Benefits:  36 days holiday (including bank holidays), enhanced parental leave, flexible working, private counselling service, professional development opportunities
Closing Date:  3rd November 2025 (early applications may be reviewed as received)

In this pivotal role, you will oversee the operational delivery of this charity's membership scheme, driving acquisition, engagement, and retention to support the charity’s growth and impact. Working closely with the Director of Membership, Services and Volunteering, you will help shape and deliver a high-value membership programme that strengthens the organisation's community and supports its mission to ensure no life is limited by coeliac disease.

Key Responsibilities:

• Lead the membership services team to deliver excellent service, ensuring a high-quality experience for all members and stakeholders.
• Implement acquisition and retention strategies to grow membership and maximise engagement.
• Oversee the day-to-day operations of the membership journey, from onboarding and renewals to reactivation campaigns.
• Work collaboratively across teams to enhance member engagement through volunteering, mentoring, advocacy, and fundraising.
• Track and analyse member behaviour and key performance indicators to identify opportunities for continuous improvement.
• Ensure compliance with GDPR and maintain accurate, consistent communication across all member touchpoints.

About You:

They are looking for an organised and people-focused leader who thrives in a collaborative environment. The ideal candidate will have:

• Proven experience in delivering excellent service, ideally within a membership or customer engagement role.
• Strong leadership skills with the ability to motivate and develop a team.
• Excellent verbal and written communication, with strong analytical and project management abilities.
• A proactive approach, able to manage multiple priorities and deliver projects on time and within budget.
• Sound understanding of GDPR and data management practices.

About The Organisation:

Our client is the charity for people who need to live without gluten. For over 50 years the organisation has been helping people with coeliac disease and other gluten-related conditions live happier, healthier lives. The organisation campaigns for better food access, funds medical research, and provides trusted support to the community.

Closing Date:  3rd November 2025 (early applications may be reviewed as received)

Interested?

Please click the job board apply button to be taken to the next stage. There you can find out more information and complete your application by following the instructions (you may need to scroll down).

Candidates may also be searching for similar roles such as: Membership Engagement Manager, Member Services Manager, Retention Manager, or Community Engagement Manager.

No agencies please.

Board Membership

Film London is seeking to fill three vacant positions on our board of directors, chaired by Daniel Battsek, due to the departure of experienced members.

As part of our commitment to maintaining a diverse and skilled board, we are specifically seeking individuals with expertise in either of the following:

• Film and TV Production: We are looking for individuals with a strong producing background and extensive knowledge, skills and experience of working in UK film and television in film and / or an interest in Artists Moving Image.
• Games: representing our Games London brand, we are looking for individuals with a strong background in the Games industry and extensive knowledge, skills and experience of working in Games.

Additionally, candidates will bring an understanding of skills needs of the respective industries and support us to forge industry partnerships to sustain and develop revenue raising and commercial opportunities.

Ideal candidates will have a background in fundraising and a good understanding of the challenges charities face.

Aside from the Chair, the Board currently consists of 15 members who between them have a wide range of knowledge, skills, expertise and experience across all aspects of the film, TV and games industries and film and moving image culture in the capital, as well as experience of working at senior level in the public and private sector.

The role:

Along with the full range of responsibilities for shaping Film London’s future direction, the key responsibilities of the new board members will be the following:

• Help shape Film London’s strategies and policies particularly as they relate to content production and / or games.
• Help identify and grow the commercial potential of our partnerships and programmes.
• Membership of specific Board sub-committees:

Film London has six sub-committees reporting into the Film London Board: Finance and Audit; Fundraising; Audience Development; Skill and Talent Development; Film London Artists’ Moving Image Network; Games London Steering Group.

• Evaluate the effectiveness and efficiency of Film London’s production activities.
• Provide industry expertise in relation to production schemes/activities.
• Champion London’s emergent and diverse talent across film, TV, animation and Games and supporting us in strengthening our outreach to diverse and under-represented communities.

The person:

The ideal candidates should possess extensive expertise and proven leadership at an executive level in the following domains: Film and TV Production, Fundraising, Skills/Diversity and Inclusion.

It is the policy of Film London to promote and integrate equality of opportunity into all aspects of its business, including its appointment of staff. We wish to ensure that Film London reflects the diversity of the communities in which it works and recognise that that now more than ever there is the need for more tangible actions to be taken in response to racial inequality and/or disability. We therefore strongly encourage applications from under-represented groups, including Black, Asian and minority ethnic groups, and those with disabilities.

All candidates must be able to demonstrate:

• Commitment to, and understanding of, the activities and services of Film London, its public value and industry remit.
• The ability to work with multiple stakeholders.
• Excellent intellectual and analytical skills, experience of strategic decision making and the ability to operate effectively at Board level.
• Excellent communication, representational and team skills.
• An understanding of the public policy context and its agencies as well as the role of national, regional and local government.

Time Commitment : a maximum of 1 day a month, including attending Board Meetings. Trustees are not remunerated.

Board meetings:  about 5-6 board meetings are held annually. Board meetings held in central London and on zoom.

Remuneration:  the post is unpaid but all appropriate travel, hospitality and administrative expenditure is reimbursed.

Terms:  the appointment is for three years. The appointment can be renewed for a second term.

Applying: Please send a brief statement of up to 1000 words together with a copy of your CV to: Chief Executive’s Office, Film London, .

Closing date for applications:   9am, 24^th November 2025

We strongly encourage applications from under-represented groups, including Black, Asian and minority ethnic groups, and those with disabilities.

Membership Support Administrator

Hybrid working, with a blend of working in the London office and from home

Salary - £42K FTE

6 Months FTC - Full-time (Monday - Friday 9.00am - 5.00pm)

Starting asap - November 2025

My client, a professional membership organisation is currently recruiting seeking a proactive and detail-oriented Membership Support Administrator to join their Helpdesk team on a 6-month fixed-term contract.

This role is essential to supporting their members and maintaining a smooth running of the membership systems and processes.

Main Responsibilities

• Provide support to Trade and Supplier members and the Regions, where Helpdesk is the initial point of contact on all relating matters
• Respond promptly to member and general enquiries
• Maintain accurate membership data using their CRM (ReadyMembership preferred)
• Manage new member applications from start to finish, liaising with Regional Managers in line with the agreed application procedures
• Issue membership packs and certificates
• Support TrustMark scheme requirements and reporting
• Monitor and manage logo misuse cases
• Liaise with internal teams and regional managers
• Manage complaints’ records and monthly reporting
• Compile monthly statistics and reports for senior management
• Provide general administrative support as required, including ISO9001:2015 compliance documentation

Essential Skills & Qualities

• At least 6 months’ experience with CRM/database management
• Excellent verbal and written communication skills
• Strong organisational and multitasking abilities
• Previous experience in a fast-paced, customer-facing environment
• Confident using Microsoft Office and virtual meeting platforms (Zoom/Teams)
• Understanding of GDPR and handling member data
• Self-motivated with the ability to work independently
• Detail-focused and solutions-oriented
• Calm under pressure and a collaborative team player

Desirable

• Experience in a membership organisation or similar environment
• Involvement in business process improvement or event support

To apply for the Membership Support Administrator role please send us your CV and indicate your notice period.

Due to the volume of applications we are only able to contact successful applicants. Therefore if you have not heard from us within 10 working days please deem your application as unsuccessful on this occasion.

Membership Bespoke is acting as recruitment business in relation to this role. Membership Bespoke positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.

Membership Bespoke remains the only specialist recruitment organisation in the UK, which offers a dedicated service tailored to the needs of Trade Associations, Unions, Professional and Regulatory Bodies.

Membership Support Administrator

Hybrid working, with a blend of working in the London office and from home

Salary - £42K FTE

6 Months FTC - Full-time (Monday - Friday 9.00am - 5.00pm)

Starting asap - November 2025

My client, a professional membership organisation is currently recruiting seeking a proactive and detail-oriented Membership Support Administrator to join their Helpdesk team on a 6-month fixed-term contract.

This role is essential to supporting their members and maintaining a smooth running of the membership systems and processes.

Main Responsibilities

• Provide support to Trade and Supplier members and the Regions, where Helpdesk is the initial point of contact on all relating matters
• Respond promptly to member and general enquiries
• Maintain accurate membership data using their CRM (ReadyMembership preferred)
• Manage new member applications from start to finish, liaising with Regional Managers in line with the agreed application procedures
• Issue membership packs and certificates
• Support TrustMark scheme requirements and reporting
• Monitor and manage logo misuse cases
• Liaise with internal teams and regional managers
• Manage complaints’ records and monthly reporting
• Compile monthly statistics and reports for senior management
• Provide general administrative support as required, including ISO9001:2015 compliance documentation

Essential Skills & Qualities

• At least 6 months’ experience with CRM/database management
• Excellent verbal and written communication skills
• Strong organisational and multitasking abilities
• Previous experience in a fast-paced, customer-facing environment
• Confident using Microsoft Office and virtual meeting platforms (Zoom/Teams)
• Understanding of GDPR and handling member data
• Self-motivated with the ability to work independently
• Detail-focused and solutions-oriented
• Calm under pressure and a collaborative team player

Desirable

• Experience in a membership organisation or similar environment
• Involvement in business process improvement or event support

To apply for the Membership Support Administrator role please send us your CV and indicate your notice period.

Due to the volume of applications we are only able to contact successful applicants. Therefore if you have not heard from us within 10 working days please deem your application as unsuccessful on this occasion.

Membership Bespoke is acting as recruitment business in relation to this role. Membership Bespoke positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.

Membership Bespoke remains the only specialist recruitment organisation in the UK, which offers a dedicated service tailored to the needs of Trade Associations, Unions, Professional and Regulatory Bodies.

Member Services Assistant - Contract 6 Month FTC

The role offers a salary of £29,450 per annum for the position of Member Services Assistant (Contract, FTC).

Location - work from home with occasional office attendance (Oxford)

Key Responsibilities

• Provide exceptional customer service via telephone and email to members and non-members, ensuring their enquiries and concerns are addressed professionally and efficiently.
• Manage membership subscriptions, including collecting, reconciling, and allocating payments such as BACs, credit cards, and direct debits, ensuring accuracy and timely processing.
• Assist with application processing for reduced subscriptions, dual memberships, and reinstatements, applying relevant criteria and policies with discretion.
• Support the booking and payment processes for exams, including granting exemptions and liaising with members, employers, and other relevant bodies.
• Contribute to projects and ad hoc support tasks within a member-centric, team-driven environment, maintaining high service standards and adhering to SLAs.
• Maintain excellent record-keeping, ensure compliance with policies, and manage workload priorities effectively to meet deadlines.

Person Specification

• Experience in membership services for a professional body, with outstanding verbal and written communication skills.
• Strong attention to detail and accuracy, with the ability to handle complex enquiries tactfully and diplomatically.
• Proven ability to work independently, organise own workload, and adapt to changing priorities.
• IT proficient, with good knowledge of data management and customer relationship systems.
• A team player with a collaborative approach, understanding the importance of fostering positive relationships within and outside the team.
• Knowledge of compliance and working in a member-focused, values-driven organisation.

The ideal candidate will have a proactive attitude, excellent customer care skills, and experience in managing varied membership-related tasks within a professional body environment.

How to Apply

If you meet the outlined criteria for the Member Services Assistant and are eager to contribute to a dynamic, member-focused organisation, we invite you to apply for this exciting opportunity. Please submit your CV through our online application portal, ensuring that you demonstrate your relevant experience and skills aligned with the Member Services Assistant role. Early applications are encouraged as the role is highly sought after and interview slots may be limited. We look forward to reviewing your application.

membershipbespoke is acting as recruitment business in relation to this role. membershipbespoke positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.

membershipbespoke remains the only specialist recruitment organisation in the UK, which offers a dedicated service tailored to the needs of Trade Associations, Unions, Professional and Regulatory Bodies.

Member Services Assistant - Contract 6 Month FTC

The role offers a salary of £29,450 per annum for the position of Member Services Assistant (Contract, FTC).

Location - work from home with occasional office attendance (Edinburgh)

Key Responsibilities

• Provide exceptional customer service via telephone and email to members and non-members, ensuring their enquiries and concerns are addressed professionally and efficiently.
• Manage membership subscriptions, including collecting, reconciling, and allocating payments such as BACs, credit cards, and direct debits, ensuring accuracy and timely processing.
• Assist with application processing for reduced subscriptions, dual memberships, and reinstatements, applying relevant criteria and policies with discretion.
• Support the booking and payment processes for exams, including granting exemptions and liaising with members, employers, and other relevant bodies.
• Contribute to projects and ad hoc support tasks within a member-centric, team-driven environment, maintaining high service standards and adhering to SLAs.
• Maintain excellent record-keeping, ensure compliance with policies, and manage workload priorities effectively to meet deadlines.

Person Specification

• Experience in membership services for a professional body, with outstanding verbal and written communication skills.
• Strong attention to detail and accuracy, with the ability to handle complex enquiries tactfully and diplomatically.
• Proven ability to work independently, organise own workload, and adapt to changing priorities.
• IT proficient, with good knowledge of data management and customer relationship systems.
• A team player with a collaborative approach, understanding the importance of fostering positive relationships within and outside the team.
• Knowledge of compliance and working in a member-focused, values-driven organisation.

The ideal candidate will have a proactive attitude, excellent customer care skills, and experience in managing varied membership-related tasks within a professional body environment.

How to Apply

If you meet the outlined criteria for the Member Services Assistant and are eager to contribute to a dynamic, member-focused organisation, we invite you to apply for this exciting opportunity. Please submit your CV through our online application portal, ensuring that you demonstrate your relevant experience and skills aligned with the Member Services Assistant role. Early applications are encouraged as the role is highly sought after and interview slots may be limited. We look forward to reviewing your application.

membershipbespoke is acting as recruitment business in relation to this role. membershipbespoke positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.

membershipbespoke remains the only specialist recruitment organisation in the UK, which offers a dedicated service tailored to the needs of Trade Associations, Unions, Professional and Regulatory Bodies.

Membership & Events Administrator

Full-time | 12 months FTC| Hybrid – Leeds office & remote working

Salary: £26K

Are you an organised, proactive administrator who enjoys supporting events, engaging with members, and working as part of a small, collaborative team?

Our client, a well-respected membership organisation representing companies within a vital UK industry, is seeking a Membership & Events Administrator to join their busy Technical and Innovation team.

About the role

This varied and rewarding role provides administrative and coordination support to the organisation’s Technical and Innovation functions, helping to deliver activities that benefit members and advance innovation across the sector.

You’ll play a key role in organising and supporting member engagement programmes, events and workshops, and ensuring members receive a high-quality experience.

Key responsibilities include:

• Coordinating industry meetings, committees, and engagement programmes.
• Supporting the delivery of a range of events, from workshops and roundtables to conferences and flagship innovation showcases.
• Managing event logistics, including setting up online booking pages, monitoring registrations, and preparing communications such as joining instructions and follow-up notes.
• Assisting in producing newsletters and member communications.
• Responding to member enquiries and providing excellent administrative support.
• Supporting wider team activities and major organisational events as needed.
• Supporting front of hose when required.

About you

This role would suit someone with experience in administration, events coordination, or membership support , ideally gained within a professional body, trade association, or similar not-for-profit organisation.

You’ll be a natural organiser with excellent attention to detail and the ability to balance multiple priorities. A confident communicator, you’ll enjoy building relationships with colleagues, members, and stakeholders, and take pride in delivering a high standard of service.

Essential skills and experience:

• Strong administrative and organisational skills.
• Confident communicator, both written and verbal.
• Competent user of Office 365.
• Comfortable hosting or supporting meetings and events (in-person and online).
• A collaborative team player with a proactive, can-do attitude.

An interest in innovation, technology, or the UK infrastructure sector would be an advantage, as would prior experience supporting member-led programmes or committees.

Why apply?

This is a great opportunity to develop your career within a respected membership organisation that plays an influential role in shaping the future of its industry. You’ll join a supportive team where your ideas and contributions will be valued, and where no two days are the same.

To apply to this role please send your CV.

Due to the volume of applications, we are only able to contact successful applicants. Therefore, if you have not heard from us within 10 working days please deem your application as unsuccessful on this occasion.

Membership Bespoke is acting as a recruitment business in relation to this role. Membership Bespoke positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.

Membership Bespoke is the most experienced membership-focused recruitment firm in the UK, with 10+ years of experience delivering tailored permanent, temporary, interim, and Executive Search recruitment solutions to Trade Associations, Regulatory Bodies, Political Parties, and Professional Bodies.

Membership Manager

Permanent, Full-time

Remote / Hybrid (2 days per month from London office)

£44K-£50K Salary

We’re recruiting a Membership Manager for The Chartered Institute of Environmental Health (CIEH), who recently implemented a major internal restructure. As part of this, they are looking to reshape their membership function to better reflect current and future needs, close gaps in engagement, and unlock untapped market potential across all membership grades.

The Membership Manager will:

• Lead the membership department through this period of change, working closely with senior leadership to shape and deliver an updated membership strategy.
• Identify what’s missing in the current membership offer—e.g. benefit gaps, under-served segments, communication or value issues—and implement new or enhanced services to address these.
• Research and map potential market share in each membership grade (Student, Affiliate, Associate, Member, Fellow) to understand where growth opportunities lie.
• Drive recruitment, retention, and engagement across all grades, using data / CRM insights to monitor performance and inform decisions.
• Oversee budget & resources for membership, manage a small team (Membership Officer and CRM Executive) and collaborate cross-departmentally.

What You Bring

• Experience of leading membership strategy, particularly in a professional body or membership association, preferably through a change programme.
• Strong analytical skills: able to assess current membership broken down by grade, estimate reachable non-members in each category and forecast potential growth.
• Creative and commercial mindset: you can spot and build value propositions that appeal to different member segments.
• Excellent communication and stakeholder management: engaging volunteers, regional networks or advisory panels, plus internal teams.

CIEH currently have 7,600+ members but t here is great potential growth in Student & Affiliate grades and in converting Associates / Affiliates to full Members / Fellows. A number of environmental health professionals working in local authorities, private sector, third sector and education are eligible but not yet CIEH members.

If you’re a strategic membership leader who enjoys shaping policy, delivering value, and driving growth in a dynamic, purpose-led organisation, we’d love to hear from you!

Membership Manager

Permanent, Full-time

Remote / Hybrid (2 days per month from London office)

£44K-£50K Salary

We’re recruiting a Membership Manager for The Chartered Institute of Environmental Health (CIEH), who recently implemented a major internal restructure. As part of this, they are looking to reshape their membership function to better reflect current and future needs, close gaps in engagement, and unlock untapped market potential across all membership grades.

The Membership Manager will:

• Lead the membership department through this period of change, working closely with senior leadership to shape and deliver an updated membership strategy.
• Identify what’s missing in the current membership offer—e.g. benefit gaps, under-served segments, communication or value issues—and implement new or enhanced services to address these.
• Research and map potential market share in each membership grade (Student, Affiliate, Associate, Member, Fellow) to understand where growth opportunities lie.
• Drive recruitment, retention, and engagement across all grades, using data / CRM insights to monitor performance and inform decisions.
• Oversee budget & resources for membership, manage a small team (Membership Officer and CRM Executive) and collaborate cross-departmentally.

What You Bring

• Experience of leading membership strategy, particularly in a professional body or membership association, preferably through a change programme.
• Strong analytical skills: able to assess current membership broken down by grade, estimate reachable non-members in each category and forecast potential growth.
• Creative and commercial mindset: you can spot and build value propositions that appeal to different member segments.
• Excellent communication and stakeholder management: engaging volunteers, regional networks or advisory panels, plus internal teams.

CIEH currently have 7,600+ members but t here is great potential growth in Student & Affiliate grades and in converting Associates / Affiliates to full Members / Fellows. A number of environmental health professionals working in local authorities, private sector, third sector and education are eligible but not yet CIEH members.

If you’re a strategic membership leader who enjoys shaping policy, delivering value, and driving growth in a dynamic, purpose-led organisation, we’d love to hear from you!