45,522 Membership jobs in the United Kingdom

Our client is a market leader within their field who provide a 1st class level of service. As a result of continued growth and success, our client is looking a Membership Executive to join a dynamic and friendly team.

This is a fixed term contract for roughly 11 months but with a high probability of leading to a full-time appointment.

No one day will be the same and you will be providing members with support and advice across multiple areas such as application forms, processing applications, taking payments, quotations and offering support and general admin where needed

This is a process led role that will require you to communicate with members via email, the telephone and through their webchat portal. You will need to have excellent attention to detail, the ability to prioritise and manage your own workload and to be a professional and friendly communicator.

Out client has a fantastic benefits package and team culture. If you come from a strong office based, customer service background and have worked within a B2B environment, has ease with systems and Excel, please send us your CV immediately.

Key Responsibilities:

• First point of contact for members and prospective members via email and telephone.
• Process new membership applications, including conducting credit checks etc.
• Handle membership renewals, process financial transactions.
• Maintain accurate records in the CRM system.
• Manage multiple email inboxes and web chat services.
• Provide support for changes in membership type, name changes, and other member amendments.
• Coordinate with third-party stakeholders regarding membership queries and provide excellent customer service throughout.
• Perform other duties within the scope of the role as required.

Skills & Experience:

• Proven experience in a customer service role, particularly in dealing with businesses or members of the public.
• Extensive telephone experience, including providing information, resolving issues, and handling inquiries.
• High level of attention to detail and experience in a busy processing environment.
• Excellent telephone manner and the ability to build rapport, resolve problems, and provide accurate information.
• Strong account management and relationship-building skills with both internal and external stakeholders.
• Ability to prioritise tasks effectively, meet deadlines, and work as part of a team.
• Proactive, with a keen attention to detail and accurate database management skills.
• Good written English and communication skills.

Please note if you do not hear from us within 7 days of submitting your CV, unfortunately you have been unsuccessful on this occasion.

Merrifield Consultants are delighted to be recruiting on behalf of a leading national charity, seeking a proactive and personable Membership Executive. This role is ideal for someone who thrives in a collaborative environment, enjoys building partnerships, and is eager to make a positive impact on workplace practices.

As a Membership Executive, you will play a key role in expanding the charity's employer membership network, helping businesses across the UK strengthen their approach to diversity and inclusion. This is a unique chance to work closely with HR and D&I leaders and contribute to meaningful change in the workplace.

Job Title: Membership Executive
Organisation: National Charity
Location: Central London, with flexible hybrid working
Hours: Full-time, 35 hours per week
Contract Type: Permanent
Salary: 32,682 per annum plus excellent benefits

Key Responsibilities

• Work with the Head of Client Services and Director to develop and deliver the new business strategy for membership growth
• Research, identify and connect with prospective member organisations, introducing them to the programme and its benefits
• Make appropriate approaches to businesses in order to secure new business meetings
• Deliver high quality pitches, both to individual organisations and groups of prospective clients - both face to face and virtually
• Engage with potential members from first contact through to joining, ensuring a smooth onboarding process.
• Work with the Communications team to market proposition, and deliver engaging communications
• Attend industry events to increase understanding, and network
• Work with colleagues to ensure smooth onboarding of new members, including setting up new clients on the system, preparing and sending out welcome packs and arranging introductory meetings
• Ensure the database is fully utilised, and all information accurately recorded

• Support current members with tailored strategies to increase their involvement and utilisation of resources.
• Share best practices and provide guidance on workplace inclusivity, often collaborating directly with HR and D&I teams.
• Help to develop and deliver engaging presentations and materials to showcase the forum's offerings.

What We are Looking For

• Experience in new business or partnership development, with a strong record of reaching targets.
• Skilled at building relationships and engaging with a range of stakeholders.
• Strong organisational skills, able to manage records and timelines efficiently.
• Comfortable with basic marketing and social media to support outreach.
• Confident communicator and presenter, able to bring ideas to life for a variety of audiences.

If you are looking to take your relationship-building skills into a purpose-driven role, we would love to hear from you.

We practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orientation, mental or physical disability, age or gender. As an organisation, we encourage applications from all backgrounds and will ensure measures are met when required, to allow a fair process throughout.

Membership Officer

Location : London
Contract : Permanent, full-time
Salary : £30,000 per annum

About the Membership Officer role

Nobul is excited to be partnering with a professional membership organisation, who are currently recruiting for a Membership Officer to join their Membership and Professional Standards Team.

Reporting to the Head of Membership Services, the Membership Officer will be responsi.

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• Proactively engage with new and existing members and customers via phone, email, and SMS.
• Identify customer needs and offer appropriate products and services.
• Meet and exceed weekly and monthly activity targets.
• Ensure seamless onboarding for new members and customers.
• Handle membership applications, assessing eligibility and assigning the correct membership category.
• Act as a customer advocate, addressing concerns and highlighting successes to internal stakeholders.
• Collaborate with internal teams to align customer experience with broader business goals.
• Track performance metrics, focusing on customer satisfaction, retention, and upselling.
• Manage sensitive customer information with accuracy and care.
• Represent the company at relevant events when required.

• Proven experience in a Customer Service role is essential
• Excellent written and verbal communication skills.
• Strong organisational and time management abilities, with a track record of meeting deadlines.
• Experience in processing payments or handling sensitive information.
• A team player with the ability to work independently and take initiative.
• Proficient in Microsoft Office applications and willing to learn new systems, including CRMs and databases.

Job Title: Membership Sales & Support

Salary: £23,000 per annum

Location: Shirley, Solihull

Hours: Monday to Friday, 35 hours a week

Description: Our client is looking for a motivated Membership Sales and Support professional to join their team. This individual will play a key role in driving membership growth by actively responding to new enquiries and converting them into members. The successful cand.

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About the role

The Royal College of Physicians is seeking a highly organised and detailed membership professional to join our team as Senior Membership Administrator, based in our Liverpool office.This role is pivotal in supporting our community of 40,000 members, providing excellent customer service to support growth and retention as well as managing key membership processes. You will work in a bu.

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Event Executive

Salary: 33,000+ (based on experience) + Benefits
Benefits: Generous Pension Scheme (9% contribution), Gym Membership, Career Development Opportunities
Working Hours: Monday to Friday, 9:15 AM - 5:15 PM

London - Hybrid (2-3 days in the office, the rest from home)

The team:

We are a growing and forward-thinking events team, hosting over 200 events annually. From intimate dinners to large-scale conferences, we cover a wide variety of industries, including data, tax, healthcare, sustainability, and more. Our events range from webinars with 200k delegates to in-person conferences of 800+ attendees. The ideal candidate will enjoy working in a collaborative environment and be involved in all stages of event delivery, planning through to execution.

The Role:

As an Event Executive, you'll play a key role in delivering high-quality events, including virtual and in-person conferences, webinars, and black-tie dinners. Owning about 40 events annually with the support from the wider team. You'll work closely with the marketing team, subject matter experts, sponsors, and various stakeholders to ensure every event runs smoothly. This is an excellent opportunity for someone with previous event experience who thrives under pressure and enjoys contributing to a team's success.

Key Responsibilities:

• Manage the day-to-day logistics for webinars, conferences, and dinners.

• Liaise with the marketing team for event promotion and speaker coordination.

• Work with subject matter experts and committees to ensure content is relevant and engaging.

• Provide support on both virtual and in-person events, including event platforms like Zoom and Zoom Events.

• Collaborate with the sponsorship team to integrate sponsors effectively into events.

• Oversee event booking systems, track registrations, and manage event communications.

• Provide administrative support, including managing event timelines and coordinating with internal teams.

• Ensure smooth event delivery from concept to post-event evaluation.

The Ideal Candidate:

• At least 2 years in event coordination or management, with a focus on virtual and in-person events- Membership or Professional Services exprerience is highly advantagous.

• Strong organisational, communication, and project management skills.

• Ability to work under pressure and meet deadlines.

• Experience working with diverse teams, including external stakeholders, partners, and clients.

• Familiarity with event platforms (e.g., Zoom Events) is a plus.

• Comfortable working independently and as part of a team.

• Strong written and oral communication skills, including reporting and stakeholder management.

We Are Aspire Ltd are a Disability Confident Commited employer

Event Executive

Salary: 33,000+ (based on experience) + Benefits
Benefits: Generous Pension Scheme (9% contribution), Gym Membership, Career Development Opportunities
Working Hours: Monday to Friday, 9:15 AM - 5:15 PM

London - Hybrid (2-3 days in the office, the rest from home)

The team:

We are a growing and forward-thinking events team, hosting over 200 events annually. From intimate dinners to large-scale conferences, we cover a wide variety of industries, including data, tax, healthcare, sustainability, and more. Our events range from webinars with 200k delegates to in-person conferences of 800+ attendees. The ideal candidate will enjoy working in a collaborative environment and be involved in all stages of event delivery, planning through to execution.

The Role:

As an Event Executive, you'll play a key role in delivering high-quality events, including virtual and in-person conferences, webinars, and black-tie dinners. Owning about 40 events annually with the support from the wider team. You'll work closely with the marketing team, subject matter experts, sponsors, and various stakeholders to ensure every event runs smoothly. This is an excellent opportunity for someone with previous event experience who thrives under pressure and enjoys contributing to a team's success.

Key Responsibilities:

• Manage the day-to-day logistics for webinars, conferences, and dinners.

• Liaise with the marketing team for event promotion and speaker coordination.

• Work with subject matter experts and committees to ensure content is relevant and engaging.

• Provide support on both virtual and in-person events, including event platforms like Zoom and Zoom Events.

• Collaborate with the sponsorship team to integrate sponsors effectively into events.

• Oversee event booking systems, track registrations, and manage event communications.

• Provide administrative support, including managing event timelines and coordinating with internal teams.

• Ensure smooth event delivery from concept to post-event evaluation.

The Ideal Candidate:

• At least 2 years in event coordination or management, with a focus on virtual and in-person events- Membership or Professional Services exprerience is highly advantagous.

• Strong organisational, communication, and project management skills.

• Ability to work under pressure and meet deadlines.

• Experience working with diverse teams, including external stakeholders, partners, and clients.

• Familiarity with event platforms (e.g., Zoom Events) is a plus.

• Comfortable working independently and as part of a team.

• Strong written and oral communication skills, including reporting and stakeholder management.

We Are Aspire Ltd are a Disability Confident Commited employer