186 Relations jobs in the United Kingdom
European Client Relations

Posted 1 day ago
Job Viewed
Job Description
**Job Responsibilities**
**Operational support to the institutional clients:**
+ Be responsible for the operational onboarding of new customers, setting up users' profiles, and adjusting users' accesses.
+ Assist in any billing or regulatory configuration on various client types and across regions.
+ Assist clients with troubleshooting around daily usage inquiries.
+ Coordinate with clients' Back and Middle offices to configure the relevant post-trade solutions, tailored to their transaction reporting and monitoring requirements.
+ Participate in client calls to discuss their workflows and expectations on our pre-trade, trading and post-trade offerings.
+ Monitor and answer any incomings on chats, emails or phone.
**Administrative support to the internal teams:**
+ Participate in building guides on new functionalities and updating current protocols to stay up-to-date with the company growth and market changes.
+ Draft summaries and sales notes after client calls or visits.
+ Actively collate clients' feedback with appropriate internal teams.
+ Provide regular monitoring and updates to the wider teams on reoccurring events and processes.
+ Communicate and coordinate with other teams in the company to help fix issues quickly, answer customers' queries and ensure any set up or update is made in a timely manner.
+ Participate in the training of new joiners and existing members of the team.
**Client Relations**
+ Provide initial demos of the platform for new Traders or Admin users.
+ Help educate clients on how they could maximize the usage of the platform.
+ Support trading activity and ensure that clients have the necessary information to execute trades.
+ Begin to build relationships with new and existing clients.
+ Provide reliable support to the Sales team and participate in relationship management and the selling of new products/ functionalities to their clients.
+ Deliver Tradeweb's white-glove service.
**Qualifications**
+ Fluency in English, any additional European language is beneficial.
+ Ability to work in a high-pressure, fast-paced environment
+ Good time management skills - able to work efficiently within short timeframes.
+ Technical savvy - able to use trading technology comfortably
+ Strong attention to detail - Accurate and conscientious
+ Team player - Excellent interpersonal skills - Ability to collaborate with more junior and senior people comfortably.
+ Strong independent worker - ability to take ownership & responsibility of tasks and projects with minimal involvement of other members of the team.
+ High self-motivation - always go the extra mile
+ Good knowledge of Microsoft Office (especially Outlook, Word, Excel and PPT), any additional technical skills or experiences related to data management will be beneficial.
+ Strong interest in financial markets and willingness to build knowledge across the markets offered on Tradeweb.
+ Experience or exposure to a client-focused position preferred.
**Company Description**
Tradeweb Markets is a world leader in the evolution of electronic trading. A fintech company serving approximately 2,500 clients - including the world's largest banks, asset managers, hedge funds, insurance companies, wealth managers and retail clients -- in more than 65 countries across the globe. Since our first trade in 1998, we have helped transform and electronify the fixed income markets. Tradeweb is a culture built on innovation, creativity and collaboration. Through a combination of very talented and driven people, innovative products and solutions, cutting-edge technology, market data, and a vast network of clients, we continue to work together to improve the way financial markets trade.
Mission: Move first and never stop. Collaborate with clients to create and build solutions that drive efficiency, connectivity, and transparency in electronic trading.
Tradeweb Markets LLC ("Tradeweb") is proud to be an EEO Minorities/Females/Protected Veterans/Disabled/Affirmative Action Employer.
European Client Relations

Posted 1 day ago
Job Viewed
Job Description
An exciting entry-level opportunity has arisen to join Tradeweb's European Client Relations Team. The role is based in London. Working in a fast paced environment you will be someone who has an interest in starting a career in financial services, who enjoys working in a team environment and is motivated to learn new things.
**Job Responsibilities**
**Operational support to the institutional clients:**
+ Be responsible for the operational onboarding of new customers, setting up users' profiles, and adjusting users' accesses.
+ Assist in any billing or regulatory configuration on various client types and across regions.
+ Assist clients with troubleshooting around daily usage inquiries.
+ Coordinate with clients' Back and Middle offices to configure the relevant post-trade solutions, tailored to their transaction reporting and monitoring requirements.
+ Participate in client calls to discuss their workflows and expectations on our pre-trade, trading and post-trade offerings.
+ Monitor and answer any incomings on chats, emails or phone.
**Administrative support to the internal teams:**
+ Participate in building guides on new functionalities and updating current protocols to stay up-to-date with the company growth and market changes.
+ Draft summaries and sales notes after client calls or visits.
+ Actively collate clients' feedback with appropriate internal teams.
+ Provide regular monitoring and updates to the wider teams on reoccurring events and processes.
+ Communicate and coordinate with other teams in the company to help fix issues quickly, answer customers' queries and ensure any set up or update is made in a timely manner.
+ Participate in the training of new joiners and existing members of the team.
**Client Relations:**
+ Provide initial demos of the platform for new Traders or Admin users.
+ Help educate clients on how they could maximize the usage of the platform.
+ Support trading activity and ensure that clients have the necessary information to execute trades.
+ Begin to build relationships with new and existing clients.
+ Provide reliable support to the Sales team and participate in relationship management and the selling of new products/ functionalities to their clients.
+ Deliver Tradeweb's white-glove service.
**Qualifications**
+ Fluency in English, any additional European language is beneficial.
+ Ability to work in a high-pressure, fast-paced environment
+ Good time management skills - able to work efficiently within short timeframes.
+ Technical savvy - able to use trading technology comfortably
+ Strong attention to detail - Accurate and conscientious
+ Team player - Excellent interpersonal skills - Ability to collaborate with more junior and senior people comfortably.
+ Strong independent worker - ability to take ownership & responsibility of tasks and projects with minimal involvement of other members of the team.
+ High self-motivation - always go the extra mile
+ Good knowledge of Microsoft Office (especially Outlook, Word, Excel and PPT), any additional technical skills or experiences related to data management will be beneficial.
+ Strong interest in financial markets and willingness to build knowledge across the markets offered on Tradeweb.
+ Experience or exposure to a client-focused position preferred.
**The working hours are 8am-5.30pm.**
**Company Description**
Tradeweb Markets is a world leader in the evolution of electronic trading. A fintech company serving approximately 2,500 clients - including the world's largest banks, asset managers, hedge funds, insurance companies, wealth managers and retail clients -- in more than 65 countries across the globe. Since our first trade in 1998, we have helped transform and electronify the fixed income markets. Tradeweb is a culture built on innovation, creativity and collaboration. Through a combination of very talented and driven people, innovative products and solutions, cutting-edge technology, market data, and a vast network of clients, we continue to work together to improve the way financial markets trade.
Mission: Move first and never stop. Collaborate with clients to create and build solutions that drive efficiency, connectivity, and transparency in electronic trading.
Tradeweb Markets LLC ("Tradeweb") is proud to be an EEO Minorities/Females/Protected Veterans/Disabled/Affirmative Action Employer.
Policy Statement Link:**
Client Relations Administrator
Posted 24 days ago
Job Viewed
Job Description
Are you ready to join a dynamic Client Relationship Team where your attention to detail and organisational skills will make a real difference?
Mattioli Woods is looking for a motivated Client Relations Administrator to help ensure smooth, accurate , and timely processing of client transactions and support our advisers and clients with excellence.
What Were Looking For:
? Experience:
Minimum 1 years exp.
WHJS1_UKTJ
European Client Relations - French Speaking

Posted 1 day ago
Job Viewed
Job Description
An exciting entry-level opportunity has arisen to join Tradeweb's European Client Relations Team, with a particular focus for the French region. The role is based in London. Working in a challenging and dynamic environment, you will be someone who has an interest in starting a career in financial services, who enjoys working in a team environment and is motivated to learn new things.
**Job Responsibilities:**
**Operational support to the institutional clients:**
+ Be responsible for the operational onboarding of new customers, setting up users' profiles, and adjusting users' accesses.
+ Assist in any billing or regulatory configuration on various client types and across regions.
+ Assist clients with troubleshooting around daily usage inquiries.
+ Coordinate with clients' Back and Middle offices to configure the relevant post-trade solutions, tailored to their transaction reporting and monitoring requirements.
+ Participate in client calls to discuss their workflows and expectations on our pre-trade, trading and post-trade offerings.
+ Monitor and answer any incomings on chats, emails or phone.
**Administrative support to the internal teams:**
+ Participate in building guides on new functionalities and updating current protocols to stay up-to-date with the company growth and market changes.
+ Draft summaries and sales notes after client calls or visits.
+ Actively collate clients' feedback with appropriate internal teams.
+ Provide regular monitoring and updates to the wider teams on reoccurring events and processes.
+ Communicate and coordinate with other teams in the company to help fix issues quickly, answer customers' queries and ensure any set up or update is made in a timely manner.
+ Participate in the training of new joiners and existing members of the team.
**Client Relations:**
+ Provide initial demos of the platform for new Traders or Admin users.
+ Help educate clients on how they could maximize the usage of the platform.
+ Support trading activity and ensure that clients have the necessary information to execute trades.
+ Begin to build relationships with new and existing clients.
+ Provide reliable support to the Sales team and participate in relationship management and the selling of new products/ functionalities to their clients.
+ Deliver Tradeweb's white-glove service.
**Required Qualifications:**
+ Fluency in French and English.
+ Any additional European language is beneficial.
+ Ability to work in a high-pressure, fast-paced environment
+ Good time management skills - able to work efficiently within short timeframes.
+ Technical savvy - able to use trading technology comfortably
+ Strong attention to detail - Accurate and conscientious
+ Team player - Excellent interpersonal skills - Ability to collaborate with more junior and senior people comfortably.
+ Strong independent worker - ability to take ownership & responsibility of tasks and projects with minimal involvement of other members of the team.
+ High self-motivation - always go the extra mile
+ Good knowledge of Microsoft Office (especially Outlook, Word, Excel and PPT), any additional technical skills or experiences related to data management will be beneficial.
+ Strong interest in financial markets and willingness to build knowledge across the markets offered on Tradeweb.
+ Experience or exposure to a client-focused position preferred.
**The working hours are 8am-5.30pm.**
**About Tradeweb:**
Tradeweb Markets is a world leader in the evolution of electronic trading. A fintech company serving approximately 2,500 clients - including the world's largest banks, asset managers, hedge funds, insurance companies, wealth managers and retail clients -- in more than 65 countries across the globe. Since our first trade in 1998, we have helped transform and electronify the fixed income markets. Tradeweb is a culture built on innovation, creativity and collaboration. Through a combination of very talented and driven people, innovative products and solutions, cutting-edge technology, market data, and a vast network of clients, we continue to work together to improve the way financial markets trade.
Mission: Move first and never stop. Collaborate with clients to create and build solutions that drive efficiency, connectivity, and transparency in electronic trading.
Tradeweb values diversity of culture and thought and seeks talented, qualified employees in all its operations around the world regardless of race, gender, national origin, religion, sexual orientation, disability, age or any other protected classification under country or local law.
**Private Policy Statement Link:**
Client Service & Investor Relations Associate
Posted today
Job Viewed
Job Description
Salary: £30,000 per annum
Location: Office-based (8:30 AM - 5:00 PM)
Industry: Financial Services
Overview:
As a key member of an 8-person Client Service and Investor Relations team, you will play a pivotal role in managing client interactions, resolving queries, and ensuring the accuracy and compliance of investor-facing documentation. This position combin.
WHJS1_UKTJ
Tradeshow & Community Relations Coordinator-639
Posted 442 days ago
Job Viewed
Job Description
What is the job?
We are looking for a Tradeshow and Community Relations Coordinator, to support the marketing initiatives (campaigns, tradeshows, and demos) of the European Marketing Communication team.
Working Hours: Monday to Friday 9.00 am – 5.30 pm (Hybrid working available)
What is essential to us…
· Experience in a Marketing, PA or Coordinator role
· Availability (including weekends) to help set up some tradeshows, with focus on large (booth) tradeshows
· Excellent communication skills and the ability to approach situations with a strong customer centric focus
· Ability to work in a flexible and dynamic work environment, whilst identifying and prioritizing key tasks
· Strong organizational skills, time-management and high attention to detail
· Proficient in Microsoft software packages, including Excel, PowerPoint, Word and Publisher
· Proven ability to collaborate with colleagues from various disciplines across global offices
· Willingness to travel to other European offices of Thorlabs up to 4 weeks per year
Who we are?
Thorlabs is a global, industry leading optical technologies company. We are experts in the design and manufacture or a range of innovative photonics products. We use these products in manufacturing and research, from fibre optics to piezo motors. We are the gold standard with optics laboratories worldwide. There are now 22 facilities across the world in 13 countries. Here in Ely, we are responsible for the Motion Control and Optical Tables product line.
Where you will be working?
It’s a hybrid role, working in our new purpose-built facility in Witchford, Ely as well as your home. Our purpose-built facility is just 12 miles from Cambridge, within the beautiful mediaeval city of Ely. There are train and bus links to Ely from Kings Cross and Liverpool Street London, and our site is within distance of Ely train station and Ely Bus station.
Requirements
What we would like you to do/ to see…
· Planning, conception, organization and promotion of our trade show appearances and other events throughout Europe
· Coordinate all marketing related activities between the various departments within Thorlabs
· Support and grow our communication both internally and externally.
· Create/coordinate the creation of image/video material for products.
· Maintain and expand communication with EU customers through social media channels
· Create target group-relevant content in close collaboration with the relevant departments
· In close collaboration with the Customer Development team and supported by BI, develop and conduct marketing campaigns aimed at increasing sales of specific existing or new product families
What will you get?
At Thorlabs there are lots of opportunities for inhouse customised training and development that accelerates your career progression. We have free onsite parking, free refreshments, as well as an entertainment area in our large canteen for your enjoyment.
And the benefits are?
Competitive Salary to attract the best, plus an excellent benefits package including pension, health care, 25 days holiday plus public holidays.
Job Reference: THOR-VC-639
This is a rolling campaign, so we will actively interview applicants. We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.
We would encourage all internal applicants to inform their line managers of their interest in this position.
Benefits
-Contributed Pension Scheme -Group Life Cover -Private Health Care -Group Income Protection & more.
Please apply through the Apply for this job button or send a copy of your CV along with a covering letter and your salary expectations to: Human Resources at Thorlabs Ltd, 204 Lancaster Way Business Park, Ely, Cambs, CB6 3NX or e-mail
In line with the requirements of the Immigration, Asylum and Nationality Act 2006, all applicants must have a valid permission to enter or remain in the UK with no condition that prevents them from working in the UK. Documented evidence of such permission will be required from candidates as part of the recruitment process.
Public Relations Account Executive
Posted today
Job Viewed
Job Description
PR Account Executive - Active Lifestyle, Sport & Endurance Industry
London Hybrid
ReCulture are proud to partner with a fast-growing global marketing and PR agency working at the heart of the active lifestyle industry.
This award-winning team specialises in delivering impactful PR, media, and storytelling campaigns for some of the most exciting brands in cycling, running, and endurance sport. With .
WHJS1_UKTJ
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Industrial Relations Manager
Posted 1 day ago
Job Viewed
Job Description
Highly Competitive Salary + Excellent Benefits (Including Car / Car Allowance)
A leading organisation within the Engineering Construction sector is seeking an Industrial Relations Manager to join the team.
This is a critical role supporting a major infrastructure project, where you will drive positive employee and trade union relationships, aligned with organisational values and strategic objectives.
This vacancy is being handled exclusively by a specialist recruitment consultancy on behalf of the employer.
Key Responsibilities-
Union & Employee Relations
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Develop and maintain collaborative working relationships with trade unions.
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Promote open, transparent, and constructive dialogue across all levels.
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Support fair and consistent employee treatment, reflecting company values.
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Grievance & Conflict Resolution
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Manage employee grievances, complaints, and disciplinary processes.
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Facilitate mediation and counselling to resolve issues swiftly and effectively.
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Industrial Relations Strategy
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Investigate and resolve complex or high-risk industrial relations cases.
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Monitor workforce feedback to identify trends and propose improvements.
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Lead and support initiatives that enhance workforce engagement and employee relations.
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Industry Experience
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Proven background in Industrial Relations or Employee Relations, ideally within Engineering Construction or similar sectors.
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Technical Expertise
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Strong knowledge of HR policies and procedures.
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Comprehensive understanding of UK employment law and collective bargaining processes.
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Core Skills
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Skilled negotiator with the ability to build trust and influence at all levels.
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Proficient in problem-solving and conflict resolution with a pragmatic, solutions-driven mindset.
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Strong analytical ability to interpret feedback, data, and employee relations trends.
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Highly competitive salary (details available on request)
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Excellent benefits package, including car or car allowance
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Opportunity to work on a landmark project with a committed and supportive leadership team
Company information
At First Recruitment Group we understand just how important it is to secure the right people. That is why our Recruitment Consultants always take the time to understand requirements in detail and offer sound advice to both clients and candidates. We actively recruit at all levels and this is a superb opportunity for Industrial Relations Managers looking for new employment.
As part of putting people first, we strive to be an equal opportunities employer and we are always looking to increase the diversity of our workforce, working closely with our clients to ensure everyone is included.
Customer Relations Manager
Posted 1 day ago
Job Viewed
Job Description
Customer Relations Manager
When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed.
Customer Relations Manager
Care Home: Waterfield House
Hours per week: 40
Salary: 40k per annum, plus commission scheme
About the role:
We are currently have an opportunity to join our Sales & Marketing team as a Customer Relations Manager.
The successful Customer Relations Manager will haveoverall responsibility for the sale of self-funding beds to ensure occupancy targets are achieved within the home. You will ensure that the experience of self-funding clients and their families is of the highest quality and seamless move-ins are achieved on date.
Working alongside the marketing team, the Customer Relations Manager will devise and implement a marketing strategy based on the individual home and geography. You will lead on key marketing events within the home, promoting this across social and local media, as well as create community engagement within the home through local schools, businesses, charities and other organisations.
Benefits of working with Runwood Homes:
- 28 days Paid Holiday
- Pension Scheme
- Blue Light Card and access to various other discounts on travel, restaurants, days out and leisure
- Employee Assistance Scheme that is also available to immediate family members
- Comprehensive induction and ongoing, paid training
- Free DBS Check
- Opportunities to progress your career within the company
- Free, on-site parking
- Employee of the Month awards
About you:
We are seeking a skilled Customer Relations Manager who possesses a strong background in sales and business development, preferably within the care industry. The ideal Customer Relations Manager will excel in establishing and nurturing valuable relationships, not only with our residents and their families, but also within the local community. A dedication to providing exceptional service and a collaborative spirit are essential qualities for this role. Strong communication skills and a passion for delivering top-notch service are also key attributes we are looking for in potential candidates.
About Runwood Homes:
Established in 1987, Runwood Homes is a leading provider of residential care, dementia care, and nursing care services, with a portfolio of over 59 homes across the UK. Our commitment to delivering personalised care is at the core of our mission, as we strive to celebrate the lives of each and every one of our residents.
At Runwood Homes, we prioritise the professional development of our staff by investing in comprehensive internal, external, and e-training programs at all levels. This dedication to continuous learning and growth ensures that our team is equipped to provide the highest quality of care to our residents.
As we look towards the future, our reputation for delivering innovative care for individuals living with dementia continues to flourish. We are dedicated to pushing the boundaries of care excellence and setting new standards in the industry.
All appointments are subject to safer recruitment requirements to ensure the safeguarding of adults. All positions will involve appropriate checks and clearances.
You can apply for this role by completing our short application form or by visiting the home where one of our team can help you.
Employee relations Advisor
Posted 1 day ago
Job Viewed
Job Description
Full-Time | Permanent Hybrid role in Manchester : Professional Services / HR
We're looking for an experienced Employee Relations Partner to join our client's. This is a fantastic opportunity to provide expert HR advice and case management across a wide range of employee relations matters.
Key Responsibilities:
- Provide pragmatic, commercially aware advice on ER issues including disciplinaries, grievances, TUPE, redundancy, and absence management.
- Manage ER cases end-to-end for both permanent and temporary staff.
- Deliver ER training to managers (virtual and in-person).
- Support visa compliance and right-to-work queries.
- Collaborate with HR Business Partners and operational teams to promote best practices.
What We're Looking For:
- Strong HR advisory background with a focus on employee relations.
- Proven experience managing complex ER cases.
- Solid understanding of employment law, GDPR, and HR systems.
- Excellent communication and influencing skills.
- CIPD qualified or working towards (Level 5 desirable).
Why Join Us?
You'll be part of a collaborative, fast-paced environment where your expertise is valued and your development is supported. This role offers variety, challenge, and the chance to make a real impact.
Inventum Group is acting as an Employment Agency in relation to this vacancy.