23 Memory Care jobs in the United Kingdom

Be Part of Something Exceptional – Join Hallmark Care Homes as a Dementia Care Manager

Location: Midford Manor

Hours: 40 hours per week

Type: Permanent, Full-Time

Salary: Competitive

Reporting to: General Manager

At Hallmark, we believe in care that’s not only compassionate but deeply personal. As a Dementia Care Manager , you’ll be at the heart of that mission, leading our dedicated dementia community and shaping a safe, inclusive, and vibrant environment for residents and families.

The Opportunity

This is more than a job. It’s a calling.

You’ll lead our dedicated dementia community at Midford Manor, managing and inspiring a caring team to deliver compassionate, evidence-based care. With support from our Head of Relationship Centred Care and Dementia Relationship Practitioner, you’ll champion Hallmark’s award-winning dementia strategy and ensure every resident and family feels valued, supported, and seen.

We don’t focus on tasks, we focus on people. And we’re looking for someone who shares that passion.

What You’ll Be Doing

• Leading the day-to-day management of the dementia community
• Embedding Hallmark’s relationship-centred dementia strategy at every level
• Coaching and developing team members to deliver truly exceptional care
• Supporting families and helping them become partners in their loved ones’ care
• Building strong local links and representing Hallmark within the dementia community
• Ensuring compliance with CQC standards and Hallmark’s quality framework
• Managing assessments, care planning, audits, recruitment, and compliance
• Completing Mental Capacity Act (MCA) assessments and leading Best Interests Decision-making (BID).
• Preparing and submitting DoLS (Deprivation of Liberty Safeguards) applications.
• Making and managing safeguarding referrals and supporting investigations.
• Leading and contributing to Root Cause Analysis (RCA) following incidents or concerns.

Who You Are

You are a passionate advocate for dementia care, with proven experience in managing dementia services in residential care settings. You lead with warmth, empathy, and quiet confidence — always looking to raise the bar and inspire those around you.

You’ll also bring:

• A deep understanding of person-centred and relationship-centred care
• Strong knowledge of regulatory frameworks and best practice in dementia care
• Experience with MCA, BID, DoLS, safeguarding, and RCA processes.
• A proactive, inclusive, and approachable leadership style
• The ability to engage meaningfully with residents, families, and professionals
• The courage to challenge poor practice and drive positive change

Why Hallmark?

At Hallmark, we believe in helping people thrive — and that includes our team. When you join us, you become part of a company that is big-hearted, inclusive, and committed to your growth.

What we offer:

• A values-led culture where people truly come first
• Career development and industry-leading training
• Health and wellbeing support including pension, life assurance, and optional healthcare
• Hallmark Rewards – our exclusive perks and discount platform
• A great work-life balance in a supportive and positive environment

Please be aware that we are unable to offer sp0ns0rship for this role.

• To assist the manager in the running of the home in an efficient and caring manner
• To be responsible for care standards in the home.
• To be directly responsible to the Home Manager, or their appointed representative in respect of all duties performed. Subject to the terms and conditions of the contract of employment.
• Assisting with maintaining adequate staffing levels and the correct mix of staff
• Ensure that all required records are kept regarding the requirements of the Local Authority, the Health Authority and central government legislation.
• Support the Home Manager to maintain high levels of occupancy.
• To be aware of, and take responsibility for fire prevention procedures, fire prevention equipment and the training of staff with regard to fire prevention and emergency evacuation procedures.
• To undertake appropriate training and personal development to ensure that they are knowledgeable with appropriate legislation
• To take part in the pre-admission assessment of prospective residents.
• To attend call outs where necessary to ensure the safety of the home as part of planned out of hours support to the home.
• Assessing the needs of prospective and new residents and confirming that the needs of prospective residents can be met within the home
• Implementing and monitoring Care Plan systems
• Ensuring confidentiality of all information
• Liaising with GP’s, nurses and other allied professionals
• Providing and maintaining a safe and secure environment
• Ensuring the provision of necessary equipment and supplies
• Meeting individual residents regularly
• Frequent communication with care staff on care issues
• Supporting family and friends of residents when necessary and appropriate to the client group
• Assisting with the monitoring of dependency levels
• Complying with the requirements of the CQC in regard to complaints

• Assessing the specific needs of individuals living with dementia and their families.
• Developing and implementing individualised, person-centred care plans.
• Providing specialist advice and support to care staff, families, and carers.
• Educating teams on best practices in dementia care, including communication techniques and managing challenging behaviours.
• Monitoring the effectiveness of care plans and making adjustments as required.
• Promoting a positive and enabling environment for individuals with dementia.
• Ensuring all care provided meets the highest standards of quality and adheres to regulatory requirements.
• Collaborating with external health and social care professionals to ensure integrated care.
• Conducting regular reviews of care provision and identifying areas for improvement.
• Acting as a champion for dementia care best practices within the organisation.
• Providing emotional support and guidance to individuals and their families throughout their dementia journey.
• Contributing to the development and delivery of training programmes related to dementia care.
• Maintaining accurate and up-to-date records.

• Provide high-quality, person-centred nursing care to residents with dementia, promoting their independence and well-being.
• Develop, implement, and evaluate individualised care plans in collaboration with residents, families, and the care team.
• Administer medications safely and effectively, adhering to all relevant policies and procedures.
• Monitor residents' health status, recognizing and responding to changes in condition, and escalating concerns as appropriate.
• Conduct comprehensive assessments of residents' care needs, identifying physical, psychological, and social requirements.
• Support residents through challenging behaviours associated with dementia, employing best-practice de-escalation techniques.
• Liaise effectively with families and visitors, providing support, information, and maintaining open communication channels.
• Work collaboratively with GPs, therapists, and other healthcare professionals to ensure integrated care delivery.
• Maintain accurate and up-to-date nursing records, documenting all aspects of care provided.
• Mentor and support junior care staff, fostering a positive and professional working environment.
• Ensure compliance with all regulatory standards and CQC guidelines.

• Registered Nurse (RN) with a valid NMC registration.
• Significant post-registration experience, with a specialization in dementia care or elderly care.
• Proven experience in developing and implementing care plans.
• Excellent understanding of dementia, its progression, and associated behavioural challenges.
• Strong clinical assessment and medication management skills.
• Excellent communication, interpersonal, and observational skills.
• Ability to work effectively as part of a multidisciplinary team.
• A compassionate, patient, and empathetic approach to care.
• Commitment to maintaining high standards of professional conduct and continuous professional development.
• Experience in mentoring or supervising junior staff is desirable.

• Develop, implement, and evaluate evidence-based dementia care strategies and protocols across various care settings.
• Provide expert consultation and support to care homes, hospitals, and community organizations on best practices in dementia care.
• Design and deliver comprehensive training programs for healthcare professionals, caregivers, and support staff on topics related to dementia, including communication, person-centered care, and managing challenging behaviours.
• Conduct needs assessments and develop individualized care plans for individuals living with dementia, focusing on enhancing their quality of life and independence.
• Offer emotional and practical support to families and carers of individuals with dementia, providing resources and guidance.
• Stay abreast of the latest research, innovations, and policy developments in dementia care and translate findings into practical applications.
• Contribute to the development of educational materials, guidelines, and resources for professionals and the public.
• Collaborate with multidisciplinary teams, including medical professionals, therapists, and social workers, to ensure integrated and holistic care.
• Participate in research projects related to dementia care and contribute to the dissemination of findings.
• Advocate for the rights and needs of individuals with dementia and their families within the healthcare system and broader community.
• Maintain accurate and confidential records of consultations, training sessions, and client interactions.

• Registered Nurse (RN) or a professional qualification in Social Work, Psychology, Occupational Therapy, or a related healthcare field.
• Minimum of 7 years of experience working directly with individuals with dementia and their families.
• In-depth knowledge of dementia types, progression, and the psychosocial impacts of the disease.
• Proven experience in developing and delivering training programs and educational workshops.
• Strong understanding of person-centered care principles and non-pharmacological interventions for dementia.
• Excellent communication, interpersonal, and active listening skills.
• Ability to work autonomously and manage a caseload of consultations and training engagements effectively.
• Experience in research methodologies and data analysis is a plus.
• Proficiency in digital collaboration tools and virtual meeting platforms is essential for this remote role.
• A genuine passion for improving the lives of people affected by dementia.

• Conduct comprehensive assessments of residents' physical, emotional, and cognitive needs, with a particular focus on dementia-related conditions.
• Develop, implement, and regularly review personalised care plans in collaboration with residents, families, and healthcare professionals.
• Administer medications safely and accurately, adhering to all relevant policies and procedures.
• Provide direct nursing care, including wound management, palliative care, and continence management, as required.
• Offer emotional support and counselling to residents and their families, helping them to cope with the challenges of dementia.
• Educate and empower residents to maintain their independence and quality of life.
• Monitor residents' conditions, recognise and respond to changes, and escalate concerns to appropriate personnel.
• Maintain accurate and up-to-date electronic health records, documenting all care provided.
• Act as a key point of contact for families, providing regular updates and addressing their concerns.
• Promote a culture of respect, dignity, and choice within the care setting.
• Collaborate effectively with doctors, therapists, and other members of the care team.
• Participate in staff training and development initiatives, sharing expertise in dementia care.

• Registered Nurse (RN) qualification with a valid NMC registration.
• Significant post-registration experience, with a substantial portion focused on elderly care and specifically dementia care.
• Evidence of further study or recognised qualification in dementia care is highly desirable.
• Proven ability to develop and implement complex care plans.
• Excellent communication and interpersonal skills, with the ability to build rapport with residents and their families.
• Strong clinical skills and up-to-date knowledge of best practices in dementia care.
• Proficiency in electronic record-keeping systems.
• A compassionate, patient, and empathetic approach to care.
• Ability to work autonomously and as part of a team.