43 Microsoft Dynamics 365 jobs in the United Kingdom

At Capgemini Invent, we believe difference drives change. As inventive transformation consultants, we blend our strategic, creative and scientific capabilities, collaborating closely with clients to deliver cutting-edge solutions. Join us to drive transformation tailored to our client's challenges of today and tomorrow. Informed and validated by science and data. Superpowered by creativity and design. All underpinned by technology created with purpose.

YOUR ROLE

Client Advisory and Delivery

• Lead client meetings to advise on business and technology strategies, aligning Microsoft solutions with business needs.

• Engage stakeholders to understand requirements, using innovation practices to design feasible, sustainable solutions.

• Oversee project planning and delivery using agile methodologies, managing cross-functional teams and risks.

• Ensure quality throughout the project lifecycle and deliver strategic presentations.

• Manage executive-level stakeholder relationships to enhance client and partner engagement.

Innovation and Capability Development

• Provide advanced analysis of Microsoft Dynamics and Power Platform solutions, offering reliable service implementation estimates.

• Bring deep knowledge of employee solutions, CRM, and frontline services, with experience in Dynamics, Salesforce, SAP, or Oracle.

• Understand competitive technologies and cloud environments (Azure, Google Cloud, AWS) to assess solution integration.

• Promote Microsoft Business Applications, identifying opportunities for expansion, and contribute to thought leadership initiatives.

• Continuously develop your skills through training and certifications.

Operational Excellence

• Maintain updated skills and availability, contribute to practice development, and ensure timely operational task completion.

As part of your role you will also have the opportunity to contribute to the business and your own personal growth, through activities that form part of the following categories:

• Business Development – Leading/contributing to proposals, RFPs, bids, proposition development, client pitch contribution, client hosting at events.

• Internal contribution – Campaign development, internal think-tanks, whitepapers, practice development (operations, recruitment, team events & activities), offering development.

• Learning & development – Training to support your career development and the skills demand within the company, certifications etc.

YOUR PROFILE

We are looking for people with skills and experience in any of the following areas:  

• Professional degree (Masters-level or above) in Computer Science, Engineering, Finance or Business 

• Experience in consulting or relevant area of business advisory 

• Technical certifications based on Microsoft Business Applications domain/service offering (Dynamics 365, Power Platform, Copilot, Azure) 

• UK government security clearance 

• Delivery Management certification (e.g., Scrum, Agile, Change Management, Project Management) 

• Demonstration of sound functional expertise of CRM and ERP technology, business processes, various applications and cloud deployment 

• Understanding of latest trends including Generative AI, technology risks and the ability to assess and mitigate them. 

• Ability to collaborate with cross-functional teams, coach your peers, drive cohesion and contribute to the wellbeing of people you work with 

• Ability to manage client relationships, effective reporting to secure client satisfaction throughout your project delivery. 

• Proven experience in applying strategy and innovation approaches to solve complex, analytical, and technical problems and ability to take the lead to drive performance and continuous improvements. 

• Confidence in creating high-quality, creative, and compelling presentations to senior business and technology leaders. 

• Passion for continuous learning and a willingness to develop expertise across workplace technologies. 

WHAT YOU’LL LOVE ABOUT WORKING HERE?

We are a rapidly growing team who places our people and values at the heart of how we do business. You are joining a technology and innovation powerhouse with a focus on helping our clients bring to life the vision of an empowered digital workplace by applying various Microsoft Business Applications technologies (Dynamics 365 and Power Platform). 

You will help clients to achieve a more connected, end-to-end employee experience to unlock their creativity and productivity so that they can achieve outcomes faster. We build trusted relationships with our clients and partners, combining empathy and pragmatism, and ensuring that we help organisations embed sustainability and social value in their solutions. 

NEED TO KNOW

At Capgemini we don’t just believe in Diversity & Inclusion, we actively go out to making it a working reality. Driven by our core values and Active Inclusion Campaign, we build environments where you can bring you whole self to work.

We aim to build an environment where employees can enjoy a positive work-life balance. We embed hybrid working in all that we do and make flexible working arrangements the day-to-day reality for our people. All UK employees are eligible to request flexible working arrangements.

Employee wellbeing is vitally important to us as an organisation. We see a healthy and happy workforce a critical component for us to achieve our organisational ambitions. To help support wellbeing we have trained ‘Mental Health Champions’ across each of our business areas. We have also invested in wellbeing apps such as Thrive and Peppy.

CSR

We’re also focused on using tech to have a positive social impact. So, we’re working to reduce our own carbon footprint and improve everyone’s access to a digital world. It’s something we’re really serious about.  In fact, we were even named as one of the world’s most ethical companies by the Ethisphere Institute for the 10th year.  When you join Capgemini, you’ll join a team that does the right thing.

Whilst you will have London, Manchester or Glasgow as an office base location, you must be fully flexible in terms of assignment location, as these roles may involve periods of time away from home at short notice.

We offer a remuneration package which includes flexible benefits options for you to choose to suit your own personal circumstances and a variable element dependent grade and on company and personal performance.

ABOUT CAPGEMINI

Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fuelled by its market leading capabilities in AI, cloud and data, combined with its deep industry expertise and partner ecosystem. The Group reported 2023 global revenues of €22.5 billion.

About the job you’re considering

Our Developers are software engineering experts, they bring technical knowledge of Dynamics 365 and the Power Platform to our projects and ensure a delivered solution meets user needs, goals and objectives of our clients and ensure any development can scale. They also follow and promote software engineering best practices. They work as part of a team to deliver some of the most innovative software solutions available in a cloud-first environment with a strong focus on DevOps practices from design to production.

Hybrid working: The places that you work from day to day will vary according to your role, your needs, and those of the business; it will be a blend of Company offices, client sites, and your home; noting that you will be unable to work at home 100% of the time.

If you are successfully offered this position, you will go through a series of pre-employment checks, including: Identity, nationality (single or dual) or immigration status, employment history going back 3 continuous years, and unspent criminal record check (known as Disclosure and Barring Service)

Your role

The role is delivery focused, working on a single client project at a time.

• Lead the development and implementation of Dynamics 365 and Power Platform solutions to meet user needs within a delivery team.

• Be part of the designing solutions and implement configurations for Dynamics 365 and the Power Platform, extending the capabilities where needed through customisation.

• Build solutions as part of an agile team using declarative tools, backed by Microsoft, and using our own technical accelerators. You will be part of teams that follow software engineering best practices, and you will have a say in the design of a solution.

• Help shape the Microsoft Business Applications technical capability by bringing your ideas for improvement forward and see them implemented.

Your skills and experience

• Energy and excitement about the technologies and capabilities provided by Dynamics 365 and the Power Platform. The out of the box capabilities and limitations.
• You enjoy using your software engineering knowledge: Dynamics 365 SDK and tooling.
• Support teams through your knowledge of .Net, Microsoft Dataverse Web API and related technologies.
• Hands on experience in the setup of Continuous Integration (CI) and Continuous Delivery (CD), ideally using Azure DevOps.
• An understanding of the broader Microsoft technology stack and an ability to leverage it to create powerful solutions.
• A desire to continually develop your knowledge of new functionality in the Microsoft technology stack, shown by recent exams and certifications.
• You have an interest in Microsoft Azure development and integration, in particular Azure serverless (Functions, Logic Apps), API and API Management and Azure Service Bus. If you don’t currently have experience in these, we can help develop them.

You can bring your whole self to work. At Capgemini, stiving for equity, diversity and inclusion is part of everyday life and will be part of your working reality. We have built an inclusive and welcoming environment, for everyone.
 

Your security clearance

To be successfully appointed to this role, it is a requirement to obtain Security Check (SC) clearance. To obtain SC clearance, the successful applicant must have resided continuously within the United Kingdom for the last 5 years, along with other criteria and requirements. Throughout the recruitment process, you will be asked questions about your security clearance eligibility such as, but not limited to, country of residence and nationality. Some posts are restricted to sole UK Nationals for security reasons; therefore, you may be asked about your citizenship in the application process.

What does ‘Get The Future You Want ‘ mean for you?

You’ll be bringing your unique skills and perspectives to the team, inspiring and taking inspiration from your teammates as you unlock value in everything you do. You’ll be joining a professional community of experts, who have got your back and will support you, every step of the way. 

You’d be joining an accredited Great Place to work for Wellbeing in 2023. Employee wellbeing is vitally important to us as an organisation.  We see a healthy and happy workforce a critical component for us to achieve our organisational ambitions.  To help support wellbeing we have trained ‘Mental Health Champions’ across each of our business areas, and we have invested in wellbeing apps such as Thrive and Peppy. 

You will be joining one of the World’s Most Ethical Companies®, as recognised by Ethisphere®. We live our values by making ethical business choices every day. Working ethically is at the centre of our culture at Capgemini, meaning you will be helping to create a future we can all be proud of.

Why you should consider Capgemini

Growing clients’ businesses while building a more sustainable, more inclusive future is a tough ask. But when you join Capgemini, you join a thriving company and become part of a diverse collective of free-thinkers, entrepreneurs and industry experts. A powerful source of energy that drives us all to find new ways technology can help us reimagine what’s possible.  It’s why, together, we seek out opportunities that will transform the world’s leading businesses. And it’s how you’ll gain the experiences and connections you need to shape your future. By learning from each other every day, sharing knowledge and always pushing yourself to do better, you’ll build the skills you want. And you’ll use them to help our clients leverage technology to grow their business and give innovation that human touch the world needs. So, it might not always be easy, but making the world a better place rarely is. 

About Capgemini

Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fuelled by its market leading capabilities in AI, cloud and data, combined with its deep industry expertise and partner ecosystem. The Group reported 2023 global revenues of €22.5 billion.

Get the Future you want |

At Capgemini Invent, we believe difference drives change. As inventive transformation consultants, we blend our strategic, creative and scientific capabilities, collaborating closely with clients to deliver cutting-edge solutions. Join us to drive transformation tailored to our client's challenges of today and tomorrow. Informed and validated by science and data. Superpowered by creativity and design. All underpinned by technology created with purpose.

YOUR ROLE

In this role you will play a key role in:

Solution Delivery & Adoption: Managing and executing large-scale digital transformation projects to achieve concrete results and benefits for our clients. Ensuring the successful implementation and adoption of Microsoft Business Applications (Dynamics 365 & Power Platform) by providing tailored solutions.

Stakeholder Engagement & Communication: Engaging users, stakeholders, and decision-makers to understand requirements, communicate complex technical information, and align solutions with business value.

Project Management & Agile Execution: Leading project planning and delivery using Agile methodologies, tracking progress, managing risks, and ensuring strategic alignment.

Client-Centric Approach: Demonstrating passion for client success, striving for excellence, and proactively managing stakeholder relationships to enhance collaboration.

Strategic & Innovative Thinking: Applying innovation practices to design solutions that are feasible, viable, desirable, and sustainable, while delivering impactful strategic presentations.

As part of your role you will also have the opportunity to contribute to the business and your own personal growth, through activities that form part of the following categories:

Business Development

· Leading/contributing to proposals, RFPs, bids, proposition development, client pitch contribution, client hosting at events.

· Supporting solution development, including staffing, skill requirements, and functional ideation throughout the client delivery lifecycle.

Client Advisory and Delivery

· Lead client meetings to advise on business and technology solution strategies, mapping business value to Business Apps adoption.

· Engage users, stakeholders, and decision makers to understand requirements and design feasible, viable, and sustainable Business Apps solutions.

· Lead project planning and delivery using agile methodologies, managing risks, and delivering quality oversight throughout the lifecycle.

· Communicate business value through design and delivery artifacts and steering committees, maintaining strong executive-level stakeholder relationships.

Innovation and Capability Development

· Implement Business Apps solutions (preferably Dynamics 365) with advanced analysis skills to provide reliable solutions and estimates.

· Contribute to the growth of the D365 technology community and advocate for Microsoft Business Applications to inspire clients.

· Identify opportunities to accelerate the adoption of D365 solutions and continuously develop expertise through training and certifications.

· Stay informed of the competitive technology landscape and assess the feasibility of deploying Business Apps solutions in various scenarios.

Operational Excellence

· Ensuring capacity, skills, and availability are maintained proactively.

· Contributing to practice development, including operations, recruitment, and team activities.

· Completing operational tasks with accuracy and timeliness to support smooth execution.

YOUR PROFILE

Business and Methods

· 8+ years’ experience in consulting or relevant business advisory.

· Demonstrates a functional expertise in Business Apps technology (D365), business processes, and cloud deployment.

· Experience in managing client relationships and delivering effective reporting to ensure client satisfaction.

· Proven ability to apply strategy and innovation to solve complex, analytical, and technical problems.

Capgemini Invent DNA

· Ability to collaborate with cross-functional teams, coach peers, and drive team cohesion.

· Demonstrated leadership in driving organizational change and influencing strategic direction through innovative business solutions.

· Passion for continuous learning and a desire to develop expertise in workplace technologies.

· Drive performance and continuous improvement within the organization.

Leadership

· Exceptional ability to lead and mentor teams, ensuring continued quality and successful outcomes on internal and external initiatives.

· Demonstrated confidence in delivering high-quality presentations to senior business and technology leaders, including C suite level.

· Proven experience in managing client relationships and delivering successful outcomes, with a focus on strategic partnership and long-term collaboration.

Technical

· Strong technical certifications in Microsoft technologies (Dynamics 365, Power Platform, Copilot, Azure).

· Demonstration of technical expertise in the latest trends like Generative AI and understanding of technology risks.

· Experience with cloud environments, particularly Azure and integration with Microsoft Business Applications.

Certification and Experience

· Professional degree (Masters-level or above) in Computer Science, Engineering, Finance, or Business.

· Delivery Management certifications such as Scrum, Agile, Change Management, or Project Management.

· UK government security clearance (BPSS or SC) preferred.

WHAT YOU'LL LOVE ABOUT WORKING HERE:

We are a rapidly growing team who places our people and values at the heart of how we do business. You are joining a technology and innovation powerhouse with a focus on helping our clients bring to life the vision of an empowered digital workplace by applying various Microsoft Business Applications technologies (Dynamics 365 and Power Platform).

You will help clients to achieve a more connected, end-to-end employee experience to unlock their creativity and productivity so that they can achieve outcomes faster. We build trusted relationships with our clients and partners, combining empathy and pragmatism, and ensuring that we help organisations embed sustainability and social value in their solutions.

We are delighted to have received the “Glassdoor Best Places to work UK’ accolade for 4 consecutive years, to see what it’s like to work at Capgemini Invent, visit our Glassdoor page

NEED TO KNOW

At Capgemini we don’t just believe in Diversity & Inclusion, we actively go out to making it a working reality. Driven by our core values and Active Inclusion Campaign, we build environments where you can bring you whole self to work.

We aim to build an environment where employees can enjoy a positive work-life balance. We embed hybrid working in all that we do and make flexible working arrangements the day-to-day reality for our people. All UK employees are eligible to request flexible working arrangements.

Employee wellbeing is vitally important to us as an organisation. We see a healthy and happy workforce a critical component for us to achieve our organisational ambitions. To help support wellbeing we have trained ‘Mental Health Champions’ across each of our business areas. We have also invested in wellbeing apps such as Thrive and Peppy.

CSR

We’re also focused on using tech to have a positive social impact. So, we’re working to reduce our own carbon footprint and improve everyone’s access to a digital world. It’s something we’re really serious about. In fact, we were even named as one of the world’s most ethical companies by the Ethisphere Institute for the 10th year. When you join Capgemini, you’ll join a team that does the right thing.

Whilst you will have London, Manchester or Glasgow as an office base location, you must be fully flexible in terms of assignment location, as these roles may involve periods of time away from home at short notice.

We offer a remuneration package which includes flexible benefits options for you to choose to suit your own personal circumstances and a variable element dependent grade and on company and personal performance.

ABOUT CAPGEMINI

Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fueled by its market leading capabilities in AI, cloud and data, combined with its deep industry expertise and partner ecosystem. The Group reported 2023 global revenues of €22.5 billion.

Microsoft Dynamics 365/ Power Platform Developer

My client is a reputable Microsoft Partner; well established in delivering successful digital transformation programmes to the mid-enterprise market. With a wealth of exciting projects in pipeline, my client is actively seeking an experienced Developer within Dynamics 365 CE/ CRM to join their development division - getting hands on to deliver tailored D365 CE solutions to customer requirements.

This opportunity offers a excellent opening to work on innovative development projects for a range of reputable customers - progressing your career in Dynamics 365/ Power Platform whilst securing fantastic benefits and progression along the way.

My client offers full home based working flexibility, with requirement for occasional site travel, project phase dependant.

Whats on offer?

• Competitive starting salary up to 75,000 (experience dependent)
• Secure pipeline of D365/ Power Platform projects - across new implementations, upgrades and integration's
• Attractive benefits package including private medical, competitive pension scheme, life insurance
• Continuous, certified Dynamics 365/ Power Platform training

Responsibilities will include:

• Hands on Dynamics 365 CE/ CRM/ Power Platform development on customer implementations
• Analysing technical requirements, and assisting in technical solution design
• Developing custom work flows/ plugins/ process flows based on customer needs
• CRM system integration projects utilising technologies such as Power BI, Power Automate & Azure
• Assisting CRM development testing/ deployment/ maintenance processes
• Triage CRM implementation support issues at 3rd line level

Suitable candidates will be able to offer:

• A proven track record developing Microsoft Dynamics CRM/ 365 CE & Power Platform technologies
• Demonstrated proficiency across relevant programming languages, including C#, JavaScript
• Custom plugin/ work flow development expertise
• Full development life cycle skills including analysis, design, testing and support
• Experience across Power Platform - preferably offering skills in Power Automate, Power Pages, Power Apps (Model/ Canvas)
• Excellent communication skills - able to collaborate within a team and work autonomously

Interested? Apply now!

To discuss this exciting opportunity in more detail within the Dynamics CRM market, please contact Nick Butter by phone on (phone number removed) or send your current CV to (url removed).

Nigel Frank International is the global leading Microsoft Dynamics Recruitment firm, providing the most Dynamics 365 / Dynamics CRM opportunities within the global market. Dealing with both Microsoft Gold Partners and End Users, our specific Microsoft Dynamics CRM/ 365 team specialise in the highest amount of exclusive live roles within the UK market, enabling us to match your requirements with a broad range of exciting opportunities. Our client relationships have been built up through our extensive knowledge and experience within the industry, with clients using our service time and again for the best experience within the Dynamics CRM/ 365 market.

I am interested in speaking to any Dynamics candidate who is seeking their next career move, and can ensure complete confidentiality in the process. To talk further about exclusive live opportunities in the UK Dynamics market, please contact me ASAP.

(phone number removed) or via email (url removed)

Microsoft Dynamics 365/ Power Platform Developer

My client is a reputable Microsoft Partner; well established in delivering successful digital transformation programmes to the mid-enterprise market. With a wealth of exciting projects in pipeline, my client is actively seeking an experienced Developer within Dynamics 365 CE/ CRM to join their development division - getting hands on to deliver tailored D365 CE solutions to customer requirements.

This opportunity offers a excellent opening to work on innovative development projects for a range of reputable customers - progressing your career in Dynamics 365/ Power Platform whilst securing fantastic benefits and progression along the way.

My client offers full home based working flexibility, with requirement for occasional site travel, project phase dependant.

Whats on offer?

• Competitive starting salary up to 75,000 (experience dependent)
• Secure pipeline of D365/ Power Platform projects - across new implementations, upgrades and integration's
• Attractive benefits package including private medical, competitive pension scheme, life insurance
• Continuous, certified Dynamics 365/ Power Platform training

Responsibilities will include:

• Hands on Dynamics 365 CE/ CRM/ Power Platform development on customer implementations
• Analysing technical requirements, and assisting in technical solution design
• Developing custom work flows/ plugins/ process flows based on customer needs
• CRM system integration projects utilising technologies such as Power BI, Power Automate & Azure
• Assisting CRM development testing/ deployment/ maintenance processes
• Triage CRM implementation support issues at 3rd line level

Suitable candidates will be able to offer:

• A proven track record developing Microsoft Dynamics CRM/ 365 CE & Power Platform technologies
• Demonstrated proficiency across relevant programming languages, including C#, JavaScript
• Custom plugin/ work flow development expertise
• Full development life cycle skills including analysis, design, testing and support
• Experience across Power Platform - preferably offering skills in Power Automate, Power Pages, Power Apps (Model/ Canvas)
• Excellent communication skills - able to collaborate within a team and work autonomously

Interested? Apply now!

To discuss this exciting opportunity in more detail within the Dynamics CRM market, please contact Nick Butter by phone on (phone number removed) or send your current CV to (url removed).

Nigel Frank International is the global leading Microsoft Dynamics Recruitment firm, providing the most Dynamics 365 / Dynamics CRM opportunities within the global market. Dealing with both Microsoft Gold Partners and End Users, our specific Microsoft Dynamics CRM/ 365 team specialise in the highest amount of exclusive live roles within the UK market, enabling us to match your requirements with a broad range of exciting opportunities. Our client relationships have been built up through our extensive knowledge and experience within the industry, with clients using our service time and again for the best experience within the Dynamics CRM/ 365 market.

I am interested in speaking to any Dynamics candidate who is seeking their next career move, and can ensure complete confidentiality in the process. To talk further about exclusive live opportunities in the UK Dynamics market, please contact me ASAP.

(phone number removed) or via email (url removed)

About the job you’re considering

Our Solution Architects bring a mix of technical skills, industry insight, business acumen and leadership. They shape and define solution architectures for our clients which are used to lead the delivery, define project plans, manage the detailed design, inform technical risk analysis and support estimation. Our Contact Centre architects are specialists in Dynamics 365 Contact Center, with a strong understanding of an AI-first approach and the extensibility of AI agents via Copilot.

They work with a client from the earliest stages of a project (potentially in a presales capacity) through to delivery and ‘go live’. And they ensure solutions are secure, can scale and are fit for purpose, using their knowledge of the wider Microsoft technology stack.

We put a lot of time and effort into the Microsoft community; we invest in doing things right and have plenty to say on the subject. We are active on social media, conferences and at user groups where we are regularly carrying out talks or organising the groups.

You will join a community of over 150 people that deliver some of the biggest and most exciting IT programmes, all built on Microsoft technology across Power Platform and Dynamics 365. Join a team that is delivering projects with a positive social impact at the forefront of technology trends with a comprehensive delivery methodology and technical accelerators. You’ll be working with people ranging in experience, from early and emerging talent to specialists. With training and development support all the way through your career and clients across multiple industries (Retail, Utilities, Manufacturing, Transport and Health) you’ll never have a dull moment or find yourself short of challenges!

You can bring your whole self to work. At Capgemini building an inclusive future is part of everyday life and will be part of your working reality. We have built a representative and welcoming environment, for everyone.

Hybrid working:  The places that you work from day to day will vary according to your role, your needs, and those of the business; it will be a blend of Company offices, client sites, and your home; noting that you will be unable to work at home 100% of the time.

If you are successfully offered this position, you will go through a series of pre-employment checks, including:
identity, nationality (single or dual) or immigration status, employment history going back 3 continuous years, and unspent criminal record check (known as Disclosure and Barring Service)

Your role

• Oversee and shape user needs gathering to ensure technical fit, helping inform the wider architecture of the solution to meet client objectives and goals as well as user needs.
• Own the high level and low-level solution design of end-to-end Microsoft Dynamics 365 projects.
• Design solutions with focus on security, accessibility and performance to ensure safety and scalability.
• Design the integration architecture and interfaces required using the full capabilities of the Microsoft technology stack.
• Be a key person interacting with client stakeholders, building relationships and customer trust in the capabilities of Dynamics 365 and the Power Platform and demonstrate the art of the possible that inspires clients and colleagues to deliver the best technical solution possible.

Your skills and experience

• Experience delivering Dynamics 365 Contact Center solutions, with a background specialising in Dynamics 365 Customer Service.
• Energy and excitement about the technologies and capabilities provided by Dynamics 365 and the Power Platform. The out of the box capabilities and limitations. As well as a wider understanding of the Microsoft technology stack, including but not limited to Azure and SharePoint.
• Knowledge of software engineering best practices as well as Microsoft Dynamics CRM SDK, C#, Visual Studio and Team Foundation Server.
• Full implementation lifecycle experience of CRM based programmes within Microsoft Dynamics 365 and the Power Platform.
• Experience with Continuous Integration (CI) and Continuous Delivery (CD), ideally using Azure DevOps.
• A passion for delivering according to an agile methodology, planning projects and releases in sprints and writing Epics, Features and User Stories.
• You enjoy using your consulting skills:
  • You form strong and lasting relationships with clients and colleagues.
  • You have an ability to clearly articulate and present your ideas and solutions in line with the capabilities of Microsoft Dynamics 365 and the Power Platform.
  • Flexible attitude, critical thinking and the ability to engage with stakeholders at every level – from c-suite to end user.
  • You can successfully translate business and customer needs into a great digital customer experience.
• A desire to continually develop your knowledge of new functionality in the Microsoft technology stack, knowing what the future holds and how it can benefit our customers.
• Recent Microsoft certifications are advised.

Your security clearance

To be successfully appointed to this role, it is a requirement to obtain Security Check (SC) clearance. 
To obtain SC clearance, the successful applicant must have resided continuously within the United Kingdom for the last 5 years, along with other criteria and requirements.
Throughout the recruitment process, you will be asked questions about your security clearance eligibility such as, but not limited to, country of residence and nationality. Some posts are restricted to sole UK Nationals for security reasons; therefore, you may be asked about your citizenship in the application process.

What does ‘Get the Future You Want’ mean for you?

You will be encouraged to have a positive work-life balance. Our hybrid-first way of working means we embed hybrid working in all that we do and make flexible working arrangements the day-to-day reality for our people. All UK employees are eligible to request flexible working arrangements.
You will be joining one of the World’s Most Ethical Companies®, as recognised by Ethisphere® for 12 consecutive years. We live our values by making ethical business choices every day. Working ethically is at the centre of our culture at Capgemini, meaning you will be helping to create a future we can all be proud of.
Capgemini. Get The Future You Want.

Why you should consider Capgemini

Growing clients’ businesses while building a more sustainable, more inclusive future is a tough ask. When you join Capgemini, you’ll join a thriving company and become part of a collective of free-thinkers, entrepreneurs and industry experts. We find new ways technology can help us reimagine what’s possible. It’s why, together, we seek opportunities that will transform the world’s leading businesses, and it’s how you’ll gain the experiences and connections you need to shape your future. By learning from each other every day, sharing knowledge, and always pushing yourself to do better, you’ll build the skills you want. You’ll use your skills to help our clients leverage technology to innovate and grow their business. So, it might not always be easy, but making the world a better place rarely is.

About Capgemini

Capgemini is a global business and technology transformation partner, helping organisations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. 
It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fuelled by its market leading capabilities in AI, generative AI, cloud and data, combined with its deep industry expertise and partner ecosystem. The Group reported 2024 global revenues of €22.1 billion. 
Get The Future You Want |