173 Mitie jobs in the United Kingdom

Position:
Security Services Field Success Representative

Job Description:

Arrow Enterprise Computing Solutions (ECS) , a part of Arrow Electronics, brings innovative IT solutions to the market to solve complex business challenges. We deliver value-added distribution, business consulting and channel enablement services to leading technology manufacturers and their channel partners. We help businesses grow faster, operate efficiently and transform in a dynamic market.

Learn more at SERVICES FIELD SUCCESS REPRESENTATIVE

What will you be doing at Arrow?

• Provide pre-sales technical support and assist sales staff in selling Managed and Advanced Support services for cybersecurity products.
• Facilitating the onboarding of new customers by acting as a liaison between the Arrow sales and services delivery teams.
• Answer routine technical questions about Managed and Advanced Support services for resellers and Arrow sales representatives.
• Act as an internal/external escalation point in case of delivery issues related to Managed and Advanced Support services.
• Responsibility is EMEA-wide with an additional focus on a specific list of countries.
• This job profile requires the assignment and participation in a sales compensation plan. A portion of OTE will be variable and tied to specific sales-related goals as set forth by Arrow.

What are we looking for?

• You possess sound comprehension of prevalent security architectures and solutions (e.g. endpoint protection, email security, web/network protection, zero-trust network access).
• You are capable of articulating the primary benefits for the end-user, in addition to the predominant challenges encountered when utilizing these solutions.
• Has technical and sales acumen.
• Able to work independently with minimal guidance
• Acts as an informal resource for colleagues
• Identifies and resolves key issues and patterns from partial/conflicting data
• Takes a broad perspective to problems and spots new, less obvious solutions
• A good level of English proficiency is mandatory. German language proficiency would be a distinct advantage.

What is in it for you?

• Competitive and attractive employee compensation package
• Reliable & trusting work environment
• Cooperative team with flat structures and communication
• Professional and personal development

Arrow is an equal opportunity employer and is committed to creating an inclusive and diverse working environment by providing equal employment opportunities for all qualified persons.

Do you see yourself as our future colleague? If yes - send us your application.

#LI-MW2

Location:
UK-United Kingdom - Remote

Time Type:
Full time

Job Category:
Sales

**Position:**
Security Services Field Success Representative
**Job Description:**
**Arrow Enterprise Computing Solutions (ECS)** , a part of Arrow Electronics, brings innovative IT solutions to the market to solve complex business challenges. We deliver value-added distribution, business consulting and channel enablement services to leading technology manufacturers and their channel partners. We help businesses grow faster, operate efficiently and transform in a dynamic market.
Learn more at .
**SECURITY SERVICES FIELD SUCCESS REPRESENTATIVE**
**What will you be doing at Arrow?**
+ Provide pre-sales technical support and assist sales staff in selling Managed and Advanced Support services for cybersecurity products.
+ Facilitating the onboarding of new customers by acting as a liaison between the Arrow sales and services delivery teams.
+ Answer routine technical questions about Managed and Advanced Support services for resellers and Arrow sales representatives.
+ Act as an internal/external escalation point in case of delivery issues related to Managed and Advanced Support services.
+ Responsibility is EMEA-wide with an additional focus on a specific list of countries.
+ This job profile requires the assignment and participation in a sales compensation plan. A portion of OTE will be variable and tied to specific sales-related goals as set forth by Arrow.
**What are we looking for?**
+ You possess sound comprehension of prevalent security architectures and solutions (e.g. endpoint protection, email security, web/network protection, zero-trust network access).
+ You are capable of articulating the primary benefits for the end-user, in addition to the predominant challenges encountered when utilizing these solutions.
+ Has technical and sales acumen.
+ Able to work independently with minimal guidance
+ Acts as an informal resource for colleagues
+ Identifies and resolves key issues and patterns from partial/conflicting data
+ Takes a broad perspective to problems and spots new, less obvious solutions
+ A good level of English proficiency is mandatory. German language proficiency would be a distinct advantage.
**What is in it for you?**
+ Competitive and attractive employee compensation package
+ Reliable & trusting work environment
+ Cooperative team with flat structures and communication
+ Professional and personal development
**Arrow is an equal opportunity employer and is committed to creating an inclusive and diverse working environment by providing equal employment opportunities for all qualified persons.**
Do you see yourself as our future colleague? If yes - send us your application.
#LI-MW2
**Location:**
UK-United Kingdom - Remote
**Time Type:**
Full time
**Job Category:**
Sales
Arrow Electronics, Inc.'s policy is to provide equal employment opportunities to all qualified employees and applicants without regard to race, color, religion, age, sex, marital status, gender identity or expression, sexual orientation, national origin, disability, citizenship, veran status, genetic information, or any other characteristics protected by applicable state, federal or local laws. Our policy of equal employment opportunity and affirmative action applies to all employment decisions personnel policies and practices, or programs.

Overview of the role 

Phoenix enables digital transformation in the workplace, empowering UK organisations to innovate and transform with cloud and hybrid infrastructures, data, AI, security, and collaboration tools.  

We are now very excited to grow that team further by hiring a new salesperson to act as a Managed Security Services Specialist and play a pivotal role in ensuring both the commercial and reputational success of our Managed Security Services portfolio. 

What will you be doing?  

• To carry a sales target and work towards key goals within a team 

• Work with the service delivery team to understand their operations and processes to be able to support client conversations. 

• Being a part of the sales process of managed security services 

• Ensure all sales leads/opportunities are tracked and managed via our CRM system 

• Working with Account managers and Business development managers to keep the pipeline up to date. 

• Keep abreast with the current security landscape and understand how this can affect our client sectors 

• Be available for questions from sales teams regarding opportunities. 

• Input to service descriptions and future service elements. 

• Present and demo our solutions to potential clients. 

• Presenting in enablement sessions for our internal sales teams 

• Preparing high-quality sales proposals as a follow-up to calls with clients. 

Why you should apply? 

At Phoenix, our philosophy is simple – we aim to be the UK’s leading IT solution and managed service provider and that means we recognise that it’s our people who are the heart of everything we do. 

We do this by providing the encouragement, support and skill development that you need to be the very best you can be at work. We are proud of our culture, so much so that we have developed our Culture Blueprint which you can read here.  

What are we looking for? 

The right person for this role will already have proven experience in a B2B solutions sales role, preferably within the IT/Technology sector.  

Key Skills & Experience: 

• Experience in IT solutions sales 

• An understanding of the managed security services and a genuine interest in cybersecurity and threat landscape. 

• Understanding of SIEM technologies. 

• An IT technical knowledge sufficient to understand and articulate both the services that Phoenix delivers, but also the services our competitors deliver. 

• A general understanding of the current trends within cyber security, both around the drivers' organisations have for new technology adoption to solve problems and achieve strategy and their strategies for the delivery of internal services. 

• The ability to identify and maximise opportunities for cross selling and up-selling across our complete services portfolio. 

• Confident presenter both in person and over Teams 

• The ability to get a message across to both a technical and non technical audience 

• Establishes high goals for personal success and personal accomplishment; meets or exceeds those goals; conveys a sense of urgency and drives issues to closure. 

• First-class written and verbal communication skills with the ability to communicate effectively at all levels. 

• Structured. Focused. Business-minded. Able to prioritise work under pressure, work without supervision and use initiative to ensure that deadlines are met.   

Practical stuff 

Where is the role based? 
Primary location is our HQ in Pocklington (YO42) on a hybrid basis 

How many interviews? 
Following a screen with the Recruitment Team you can expect a two-stage interview process, one online and one in-person. 

What are the benefits? 
You can read about the benefits on offer here

Regional People Safety and Security Officer (RPSSO)







Come join a world class leading security team! Reporting directly to the Chief People Safety and Security Services Officer, this role is accountable for managing operational security risks at the regional level through the oversight and governance of global security controls. This is a hybrid role with flexibility to work both virtually and from our London Office.







Aon is in the business of better decisions







At Aon, we shape decisions for the better to protect and enrich the lives of people around the world.



As an organization, we are united through trust as one inclusive team and we are passionate about helping our colleagues and clients succeed.







What the day will look like







The Regional People Safety and Security Services Officer (RPSSO) serves as the principal point of contact between the centralized Global People Safety and Security organisation and the region's key operating officers, including the Chief Operating Officer(s), Chief Risk Officer(s), Chief People Officer(s), and Regional Head(s) of Technology. This position reports directly to the Global People Safety and Security Services Officer.



The RPSSO is responsible for oversight and governance of the implementation of security controls and services, including:




Risk Management: Responsible for identifying, evaluating, and mitigating security risks across the region by utilising audit results, self-reported findings, metrics, and other relevant service outputs.


Incident Response: Provide support for regional incident response activities, including the development and evaluation of crisis and emergency response plans.


Compliance and Governance: ensuring regional adherence to laws, regulations, and industry standards, with documentation maintained for audits and assessments.


Stakeholder Collaboration: Collaborate proactively with regional business leaders, People and Security teams, and additional stakeholders to embed security practices within business processes and operations. Prepare and deliver reports to leadership committees and Boards as appropriate.





How this opportunity is different







This position holds significant responsibility within Aon, tasked with implementing comprehensive security measures throughout the region. Serving as the appointed security lead, the individual will represent the company in presentations to regional leadership, regulatory bodies, and clients, when necessary, while collaborating closely with Global People Safety and Security leaders across Physical Security, Special Protections, Investigations, and Crisis and Special Risk Management.







The successful candidate will possess comprehensive knowledge of security controls and their application within the region, demonstrate an understanding of potential implementation challenges, and exhibit strong relationship management abilities to facilitate effective business adoption.











Skills and experience that will lead to success




Strong physical security knowledge and experience governing controls


Knowledge of Physical and Personnel security principles and best practices


Experience with Compliance assurance and Internal Audit practices


Strong written and verbal communication skills for effectively communicating with key stakeholders









How we support our colleagues







In addition to our comprehensive benefits package, we encourage an inclusive workforce. Plus, our agile environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon. Furthermore, all colleagues enjoy two u201cGlobal Wellbeing Daysu201d each year, encouraging you to take time to focus on yourself. We offer a variety of working style solutions for our colleagues as well.







Our continuous learning culture inspires and equips you to learn, share and grow, helping you achieve your fullest potential. As a result, at Aon, you are more connected, more relevant, and more valued.







Aon values an innovative and inclusive workplace where all colleagues feel empowered to be their authentic selves. Aon is proud to be an equal opportunity workplace.







Aon provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, veteran, marital, domestic partner status, or other legally protected status.







We are committed to providing equal employment opportunities and fostering an inclusive workplace. If you require accommodations during the application or interview process, please let us know. You can request accommodations by emailing us at or your recruiter. We will work with you to meet your needs and ensure a fair and equitable experience.







#LI-JK1



#LI-HYBRID



Regional People Safety and Security Officer (RPSSO)







Come join a world class leading security team! Reporting directly to the Chief People Safety and Security Services Officer, this role is accountable for managing operational security risks at the regional level through the oversight and governance of global security controls. This is a hybrid role with flexibility to work both virtually and from our London Office.







Aon is in the business of better decisions







At Aon, we shape decisions for the better to protect and enrich the lives of people around the world.



As an organization, we are united through trust as one inclusive team and we are passionate about helping our colleagues and clients succeed.







What the day will look like







The Regional People Safety and Security Services Officer (RPSSO) serves as the principal point of contact between the centralized Global People Safety and Security organisation and the region's key operating officers, including the Chief Operating Officer(s), Chief Risk Officer(s), Chief People Officer(s), and Regional Head(s) of Technology. This position reports directly to the Global People Safety and Security Services Officer.



The RPSSO is responsible for oversight and governance of the implementation of security controls and services, including:




Risk Management: Responsible for identifying, evaluating, and mitigating security risks across the region by utilising audit results, self-reported findings, metrics, and other relevant service outputs.


Incident Response: Provide support for regional incident response activities, including the development and evaluation of crisis and emergency response plans.


Compliance and Governance: ensuring regional adherence to laws, regulations, and industry standards, with documentation maintained for audits and assessments.


Stakeholder Collaboration: Collaborate proactively with regional business leaders, People and Security teams, and additional stakeholders to embed security practices within business processes and operations. Prepare and deliver reports to leadership committees and Boards as appropriate.





How this opportunity is different







This position holds significant responsibility within Aon, tasked with implementing comprehensive security measures throughout the region. Serving as the appointed security lead, the individual will represent the company in presentations to regional leadership, regulatory bodies, and clients, when necessary, while collaborating closely with Global People Safety and Security leaders across Physical Security, Special Protections, Investigations, and Crisis and Special Risk Management.







The successful candidate will possess comprehensive knowledge of security controls and their application within the region, demonstrate an understanding of potential implementation challenges, and exhibit strong relationship management abilities to facilitate effective business adoption.











Skills and experience that will lead to success




Strong physical security knowledge and experience governing controls


Knowledge of Physical and Personnel security principles and best practices


Experience with Compliance assurance and Internal Audit practices


Strong written and verbal communication skills for effectively communicating with key stakeholders









How we support our colleagues







In addition to our comprehensive benefits package, we encourage an inclusive workforce. Plus, our agile environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon. Furthermore, all colleagues enjoy two u201cGlobal Wellbeing Daysu201d each year, encouraging you to take time to focus on yourself. We offer a variety of working style solutions for our colleagues as well.







Our continuous learning culture inspires and equips you to learn, share and grow, helping you achieve your fullest potential. As a result, at Aon, you are more connected, more relevant, and more valued.







Aon values an innovative and inclusive workplace where all colleagues feel empowered to be their authentic selves. Aon is proud to be an equal opportunity workplace.







Aon provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, veteran, marital, domestic partner status, or other legally protected status.







We are committed to providing equal employment opportunities and fostering an inclusive workplace. If you require accommodations during the application or interview process, please let us know. You can request accommodations by emailing us at or your recruiter. We will work with you to meet your needs and ensure a fair and equitable experience.







#LI-JK1



#LI-HYBRID

Regional People Safety and Security Officer (RPSSO)







Come join a world class leading security team! Reporting directly to the Chief People Safety and Security Services Officer, this role is accountable for managing operational security risks at the regional level through the oversight and governance of global security controls. This is a hybrid role with flexibility to work both virtually and from our London Office.







Aon is in the business of better decisions







At Aon, we shape decisions for the better to protect and enrich the lives of people around the world.



As an organization, we are united through trust as one inclusive team and we are passionate about helping our colleagues and clients succeed.







What the day will look like







The Regional People Safety and Security Services Officer (RPSSO) serves as the principal point of contact between the centralized Global People Safety and Security organisation and the region's key operating officers, including the Chief Operating Officer(s), Chief Risk Officer(s), Chief People Officer(s), and Regional Head(s) of Technology. This position reports directly to the Global People Safety and Security Services Officer.



The RPSSO is responsible for oversight and governance of the implementation of security controls and services, including:




Risk Management: Responsible for identifying, evaluating, and mitigating security risks across the region by utilising audit results, self-reported findings, metrics, and other relevant service outputs.


Incident Response: Provide support for regional incident response activities, including the development and evaluation of crisis and emergency response plans.


Compliance and Governance: ensuring regional adherence to laws, regulations, and industry standards, with documentation maintained for audits and assessments.


Stakeholder Collaboration: Collaborate proactively with regional business leaders, People and Security teams, and additional stakeholders to embed security practices within business processes and operations. Prepare and deliver reports to leadership committees and Boards as appropriate.





How this opportunity is different







This position holds significant responsibility within Aon, tasked with implementing comprehensive security measures throughout the region. Serving as the appointed security lead, the individual will represent the company in presentations to regional leadership, regulatory bodies, and clients, when necessary, while collaborating closely with Global People Safety and Security leaders across Physical Security, Special Protections, Investigations, and Crisis and Special Risk Management.







The successful candidate will possess comprehensive knowledge of security controls and their application within the region, demonstrate an understanding of potential implementation challenges, and exhibit strong relationship management abilities to facilitate effective business adoption.











Skills and experience that will lead to success




Strong physical security knowledge and experience governing controls


Knowledge of Physical and Personnel security principles and best practices


Experience with Compliance assurance and Internal Audit practices


Strong written and verbal communication skills for effectively communicating with key stakeholders









How we support our colleagues







In addition to our comprehensive benefits package, we encourage an inclusive workforce. Plus, our agile environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon. Furthermore, all colleagues enjoy two u201cGlobal Wellbeing Daysu201d each year, encouraging you to take time to focus on yourself. We offer a variety of working style solutions for our colleagues as well.







Our continuous learning culture inspires and equips you to learn, share and grow, helping you achieve your fullest potential. As a result, at Aon, you are more connected, more relevant, and more valued.







Aon values an innovative and inclusive workplace where all colleagues feel empowered to be their authentic selves. Aon is proud to be an equal opportunity workplace.







Aon provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, veteran, marital, domestic partner status, or other legally protected status.







We are committed to providing equal employment opportunities and fostering an inclusive workplace. If you require accommodations during the application or interview process, please let us know. You can request accommodations by emailing us at or your recruiter. We will work with you to meet your needs and ensure a fair and equitable experience.







#LI-JK1



#LI-HYBRID



Regional People Safety and Security Officer (RPSSO)







Come join a world class leading security team! Reporting directly to the Chief People Safety and Security Services Officer, this role is accountable for managing operational security risks at the regional level through the oversight and governance of global security controls. This is a hybrid role with flexibility to work both virtually and from our London Office.







Aon is in the business of better decisions







At Aon, we shape decisions for the better to protect and enrich the lives of people around the world.



As an organization, we are united through trust as one inclusive team and we are passionate about helping our colleagues and clients succeed.







What the day will look like







The Regional People Safety and Security Services Officer (RPSSO) serves as the principal point of contact between the centralized Global People Safety and Security organisation and the region's key operating officers, including the Chief Operating Officer(s), Chief Risk Officer(s), Chief People Officer(s), and Regional Head(s) of Technology. This position reports directly to the Global People Safety and Security Services Officer.



The RPSSO is responsible for oversight and governance of the implementation of security controls and services, including:




Risk Management: Responsible for identifying, evaluating, and mitigating security risks across the region by utilising audit results, self-reported findings, metrics, and other relevant service outputs.


Incident Response: Provide support for regional incident response activities, including the development and evaluation of crisis and emergency response plans.


Compliance and Governance: ensuring regional adherence to laws, regulations, and industry standards, with documentation maintained for audits and assessments.


Stakeholder Collaboration: Collaborate proactively with regional business leaders, People and Security teams, and additional stakeholders to embed security practices within business processes and operations. Prepare and deliver reports to leadership committees and Boards as appropriate.





How this opportunity is different







This position holds significant responsibility within Aon, tasked with implementing comprehensive security measures throughout the region. Serving as the appointed security lead, the individual will represent the company in presentations to regional leadership, regulatory bodies, and clients, when necessary, while collaborating closely with Global People Safety and Security leaders across Physical Security, Special Protections, Investigations, and Crisis and Special Risk Management.







The successful candidate will possess comprehensive knowledge of security controls and their application within the region, demonstrate an understanding of potential implementation challenges, and exhibit strong relationship management abilities to facilitate effective business adoption.











Skills and experience that will lead to success




Strong physical security knowledge and experience governing controls


Knowledge of Physical and Personnel security principles and best practices


Experience with Compliance assurance and Internal Audit practices


Strong written and verbal communication skills for effectively communicating with key stakeholders









How we support our colleagues







In addition to our comprehensive benefits package, we encourage an inclusive workforce. Plus, our agile environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon. Furthermore, all colleagues enjoy two u201cGlobal Wellbeing Daysu201d each year, encouraging you to take time to focus on yourself. We offer a variety of working style solutions for our colleagues as well.







Our continuous learning culture inspires and equips you to learn, share and grow, helping you achieve your fullest potential. As a result, at Aon, you are more connected, more relevant, and more valued.







Aon values an innovative and inclusive workplace where all colleagues feel empowered to be their authentic selves. Aon is proud to be an equal opportunity workplace.







Aon provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, veteran, marital, domestic partner status, or other legally protected status.







We are committed to providing equal employment opportunities and fostering an inclusive workplace. If you require accommodations during the application or interview process, please let us know. You can request accommodations by emailing us at or your recruiter. We will work with you to meet your needs and ensure a fair and equitable experience.







#LI-JK1



#LI-HYBRID

Our client is looking for an experienced Cleaning Services Supervisor to oversee cleaning operations in various facilities within Sheffield, South Yorkshire, UK . This role is essential for ensuring the highest standards of cleanliness and hygiene across designated sites. You will be responsible for managing a team of cleaning staff, conducting regular inspections, ensuring the proper use and maintenance of cleaning equipment, and managing cleaning supplies inventory. The ideal candidate will have strong leadership skills, a keen eye for detail, and a thorough understanding of cleaning techniques, chemicals, and safety procedures. You will work closely with facilities management and clients to ensure satisfaction and address any specific cleaning requirements. Key responsibilities include:

• Supervising and coordinating the daily activities of cleaning staff.
• Developing and implementing efficient cleaning schedules.
• Conducting regular site inspections to ensure quality standards are met.
• Training and motivating cleaning personnel.
• Managing cleaning supplies and equipment, ensuring stock levels are maintained.
• Ensuring compliance with health, safety, and hygiene regulations.
• Responding promptly to cleaning requests and addressing any issues or complaints.
• Performing cleaning duties as needed to ensure coverage and support the team.
• Maintaining accurate records of cleaning activities, staff performance, and inventory.
• Liaising with facilities management and clients on cleaning requirements.
• Implementing best practices in cleaning and sanitation procedures.
• Promoting a safe and efficient working environment for the cleaning team.
• Carrying out basic maintenance and troubleshooting of cleaning equipment.

A minimum of 3 years of experience in a supervisory role within the cleaning or facilities management sector is required. Proven experience in managing teams and implementing cleaning schedules is essential. Knowledge of cleaning chemicals, equipment, and safety protocols is necessary. Strong organizational, communication, and leadership skills are vital. This role requires a dedicated individual to be present on-site to manage operations effectively.

Our client, a prominent facilities management provider, is seeking an experienced and dedicated Head of Cleaning Services to oversee and manage all cleaning operations. This vital role is based in **Aberdeen, Scotland, UK**, and requires strong leadership and a commitment to maintaining the highest standards of cleanliness and hygiene.

As the Head of Cleaning Services, you will be responsible for developing, implementing, and managing comprehensive cleaning strategies across various client sites. This includes managing cleaning teams, ensuring compliance with health and safety regulations, controlling budgets, and maintaining client satisfaction. Your expertise will be critical in ensuring efficient operations and excellent service delivery.

Key Responsibilities:

• Develop and implement robust cleaning standards, procedures, and schedules.
• Manage, train, and motivate cleaning staff to ensure high-quality service delivery.
• Conduct regular site inspections to monitor performance and ensure compliance with health, safety, and environmental regulations.
• Manage cleaning budgets, including staffing, supplies, and equipment, ensuring cost-effectiveness.
• Source and manage relationships with cleaning supply vendors.
• Develop and implement training programs for cleaning staff on best practices and safety protocols.
• Address and resolve any cleaning-related issues or client complaints promptly.
• Contribute to the strategic planning and development of the facilities management division.
• Ensure efficient resource allocation and utilisation of cleaning equipment.
• Maintain detailed records of cleaning schedules, inspections, and staff performance.

Qualifications:

• Proven experience (5+ years) in managing cleaning operations, preferably within facilities management or a related industry.
• Strong knowledge of cleaning techniques, materials, and equipment.
• Excellent understanding of health, safety, and environmental regulations in the UK.
• Demonstrated leadership and team management skills.
• Experience in budget management and resource allocation.
• Effective communication and interpersonal skills, with the ability to engage with staff and clients.
• Organisational and problem-solving abilities.
• Proficiency in MS Office Suite.
• A commitment to delivering high standards of service.
• Relevant professional qualifications in facilities management or cleaning science are advantageous.

This is an excellent opportunity for a seasoned professional to lead cleaning services in **Aberdeen, Scotland, UK**, and contribute to the smooth operation of prestigious facilities. If you have a passion for maintaining pristine environments and leading teams, we encourage you to apply.

Our client, a prominent organisation managing multiple large-scale facilities, is seeking a highly experienced and results-oriented Head of Cleaning Services and Facilities Management to oversee their remote operations. This is a critical, fully remote leadership position, responsible for ensuring the highest standards of cleanliness, hygiene, and operational efficiency across all managed sites. You will develop and implement comprehensive cleaning and facilities management strategies, policies, and procedures. Key responsibilities include managing budgets, overseeing staff (potentially distributed teams), vendor management, performance monitoring, and ensuring compliance with health and safety regulations. The ideal candidate will possess extensive experience in facilities management or contract cleaning services, with a proven ability to manage large teams and complex operations. Strong knowledge of cleaning technologies, sustainable practices, and health and safety legislation is essential. Excellent leadership, organizational, and communication skills are required, along with the ability to make sound decisions and solve problems effectively in a remote setting. You will be responsible for driving continuous improvement, implementing best practices, and ensuring client satisfaction. A passion for creating safe and immaculate environments is paramount. This role offers the flexibility of remote work, providing the opportunity to lead and make a significant impact on operational excellence from anywhere. If you are a strategic thinker with a strong operational background in cleaning and facilities management, we encourage you to apply.

Location: Liverpool, Merseyside, UK (Fully Remote)

Our client, a leading facilities management provider, is seeking an experienced and highly motivated Senior Cleaning Services Supervisor to oversee and manage their cleaning operations. This is a fully remote role, offering the flexibility to manage teams and ensure the highest standards of cleanliness and hygiene across multiple sites. You will be responsible for supervising cleaning staff, developing cleaning schedules, conducting quality checks, and ensuring compliance with health and safety regulations. This is an excellent opportunity for a dedicated professional to lead and make a tangible impact on service delivery.

Key responsibilities include:

• Supervising, training, and motivating a team of cleaning operatives to ensure high performance and adherence to standards.
• Developing and implementing efficient cleaning schedules and procedures for various client sites.
• Conducting regular inspections and quality control checks to ensure all cleaning tasks are completed to the highest standards.
• Managing inventory of cleaning supplies and equipment, ensuring adequate stock levels and proper usage.
• Ensuring strict adherence to all health and safety regulations, including COSHH and RIDDOR.
• Responding promptly to client requests and addressing any cleaning-related issues or concerns.
• Preparing reports on cleaning activities, staff performance, and supply usage.
• Implementing best practices in cleaning services and hygiene management.
• Collaborating with the wider facilities management team to ensure integrated service delivery.
• Maintaining effective communication with cleaning staff and management.

The ideal candidate will have proven experience in a supervisory role within the cleaning or facilities management industry, with a strong understanding of cleaning techniques, health and safety legislation, and COSHH regulations. Excellent leadership, communication, and organisational skills are essential. The ability to manage and motivate a remote team effectively is crucial for this position. Previous experience with computerised rostering or scheduling software would be advantageous. This role supports our extensive operations, with a significant oversight related to services provided in the area of Nottingham, Nottinghamshire, UK .