86 Mobile Solutions jobs in the United Kingdom

Our client is looking for a driven and high-achieving

A rapidly growing technology company specializing in cutting-edge enterprise software solutions is looking for a driven and results-oriented

Our client, a dynamic and rapidly growing enterprise software provider, is seeking an ambitious and results-driven

Our client, a leading provider of innovative B2B software solutions, is seeking a motivated and results-driven

Our client is seeking a dynamic and results-oriented Senior

Our client, a global leader in enterprise software solutions, is seeking a highly accomplished Senior

Our client is seeking a highly skilled and customer-focused Remote Technical Support Specialist to join their growing IT support team. This is a fully remote position, offering the flexibility to work from home across the UK. You will be responsible for providing exceptional technical assistance and troubleshooting for our diverse range of software products and IT solutions. Your primary duties will involve responding to customer inquiries via phone, email, and chat, diagnosing and resolving technical issues, and guiding users through step-by-step solutions. You will maintain a high level of customer satisfaction by delivering timely, accurate, and efficient support. The ideal candidate will possess a strong understanding of common IT issues, operating systems (Windows, macOS), networking concepts, and software applications. Experience with ticketing systems (e.g., Zendesk, ServiceNow) and remote desktop tools is essential. You should be an excellent communicator, able to explain technical concepts clearly to non-technical users, and demonstrate patience and empathy in every interaction. We are looking for individuals who are proactive in identifying potential problems, documenting solutions, and contributing to our knowledge base. A commitment to continuous learning and staying updated with product enhancements is key. This role offers a fantastic opportunity for passionate individuals to leverage their technical expertise and customer service skills in a supportive, remote work environment. You will be an integral part of a team dedicated to ensuring our clients receive the best possible support for their technology needs, making this an ideal role for someone seeking a rewarding career in technical customer service.

Key Responsibilities:

• Provide first-line technical support to customers via phone, email, and chat.
• Troubleshoot and resolve software and hardware issues efficiently.
• Guide users through product features and functionalities.
• Document customer interactions and resolutions in a ticketing system.
• Escalate complex issues to senior support teams or development when necessary.
• Contribute to the creation and maintenance of a comprehensive knowledge base.
• Identify trends in customer issues and provide feedback to product development teams.
• Maintain high standards of customer service and satisfaction.
• Adhere to service level agreements (SLAs) for response and resolution times.

Qualifications:

• Proven experience in technical support or a similar customer service role.
• Strong knowledge of operating systems, software applications, and basic networking.
• Experience with helpdesk ticketing systems and remote support tools.
• Excellent communication, listening, and problem-solving skills.
• Ability to explain technical concepts clearly to a non-technical audience.
• Customer-centric attitude with a passion for helping others.
• Ability to work independently and manage time effectively in a remote setting.
• High school diploma or equivalent; IT certifications are a plus.

This is a fully remote role for dedicated technical support professionals based in the UK, focusing on customer satisfaction and technical excellence.

**Job Description Summary**
We are seeking a highly experienced and innovation-driven Software Consulting Engineer to lead the architecture, design, and development of advanced software platforms and configuration tools for Transmission & Distribution (T&D) systems.
This strategic leadership role drives the digital transformation of the energy sector by enabling next-generation grid automation, device orchestration, and intelligent engineering workflows.
As a senior leader, you will act as the software architecture authority, collaborating with embedded, power systems, and UI/UX teams, and engaging with customers and global product teams to deliver scalable, secure, and future-ready solutions and shape the technical direction of platforms powering protection relays, grid-edge configuration, and digital substation system, integrating advanced standards, enabling AI-assisted engineering, and ensuring cloud-readiness, cybersecurity, and multi-vendor interoperability.
**Job Description**
**Key Responsibilities**
+ Define the architecture and evolution of scalable, modular, and secure software platforms for T&D configuration systems, including tools for device configuration, substation engineering, and grid automation workflows.
+ Define technical strategy and oversee the design cloud-native platforms using modern frameworks (.NET, Java, Python, TypeScript) that support desktop, edge, and cloud deployments, with emphasis on performance, resilience, and maintainability.
+ Drive the integration IEC 61850 engineering workflows (SCL-based ICD, SCD, SSD) into intuitive, automated tooling ecosystems aligned with modern UI/UX, API design, and utility integration requirements.
+ Ensure cross-functional alignment, acting as the authority between firmware, UI/UX, and power systems teams, enabling coherent system design and tight integration between engineering workflows and device behavior.
+ Collaborate with cybersecurity, systems, and hardware architects to deliver secure, compliant solutions for critical infrastructure, incorporating secure development lifecycle (SDLC) and DevSecOps practices.
+ Drive reuse of software components across product lines, fostering platform consistency, reducing duplication, and accelerating development.
+ Oversee development and lifecycle management of configuration and commissioning tools for protection and control devices, ensuring seamless integration with SCADA/DMS/EMS and other utility systems.
+ Conduct software and architecture reviews, ensure compliance with industry standards (IEC 61850, IEC 61968/70, CIM, IEC 62351), and manage the end-to-end software development lifecycle from requirements to deployment and support.
+ Partner with architects, systems engineers, and utility customers to define and deliver customer-centric, technically robust solutions that improve reliability, visibility, and flexibility of grid systems.
+ Monitor emerging technologies (cloud-native services, model-driven engineering, AI/ML) for relevance to the T&D domain and contribute to technology roadmaps, product strategy, and IP generation through patents, whitepapers, and technical forums.
+ Mentor and guide software engineers, promote a culture of technical excellence and innovation, and represent the organization in customer engagements, RFPs, and industry events.
**Qualifications & Experience**
+ Bachelor's degree in Software Engineering, Computer Science, Electrical Engineering, or a related field.
+ Minimum of 10 years of experience in software engineering, including 5 years in a technical leadership or software architecture role.
**Desired Characteristics**
+ Proven track record designing and delivering software solutions for T&D systems, energy automation, or industrial control domains.
+ Expertise in utility standards and protocols: IEC 61850, CIM, IEC 61968/70, and IEC 62351.
+ Strong skills in modern technologies (.NET, Java, Python, JavaScript/ TypeScript), UI frameworks, backend systems, and containerized/cloud deployments.
+ Knowledge of data modeling, API integration, network communications, and cybersecurity practices.
+ Familiarity with configuration management systems, substation design tools, and integration with SCADA/DMS/EMS platforms is highly desirable.
+ Exceptional leadership and communication skills with the ability to influence across technical and business teams.
+ Experience operating in a matrixed global organization, managing distributed engineering teams.
+ Strong analytical and problem-solving mindset focused on customer value and quality outcomes.
+ Thought leadership through publications, standards participation, or conference speaking.
+ Willingness to travel for key customer engagements, internal collaboration, or industry events.
**For US Based Candidates -
The base pay range for this position is 152,400.00 - 190,000.00 USD Annual. The specific pay offered may be influenced by a variety of factors, including the candidate's experience, education, and skill set. This position is also eligible for a 15% variable incentive bonus annually. This posting is expected to close on _9/29/25._
*The Company pays a geographic differential of 110%, 120% or 130% of salary in certain areas.
Healthcare benefits include medical, dental, vision, and prescription drug coverage; access to a Health Coach, a 24/7 nurse-based resource; and access to the Employee Assistance Program, providing 24/7 confidential assessment, counseling and referral services. Retirement benefits include the GE Retirement Savings Plan, a tax-advantaged 401(k) savings opportunity with company matching contributions and company retirement contributions, as well as access to Fidelity resources and planning consultants. Other benefits include tuition assistance, adoption assistance, paid parental leave, disability insurance, life insurance, and paid time-off for vacation or illness.
General Electric Company, Ropcor, Inc., their successors, and in some cases their affiliates, each sponsor certain employee benefit plans or programs (i.e., is a "Sponsor"). Each Sponsor reserves the right to terminate, amend, suspend, replace, or modify its benefit plans and programs at any time and for any reason, in its sole discretion. No individual has a vested right to any benefit under a Sponsor's welfare benefit plan or program. This document does not create a contract of employment with any individual.
**Additional Information**
**Relocation Assistance Provided:** No
#LI-Remote - This is a remote position
GE Vernova is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.