832 Morrisons jobs in the United Kingdom
Barista - Store# 57353, StokeonTrent Morrisons Ridgeway Dri

Posted 6 days ago
Job Viewed
Job Description
You don't need previous experience to join our team as a barista, all we ask is you bring a passion for bringing joy to our customers. Working in a Starbucks store is different from any other job. You're creating genuine moments of connection with our customers and making a difference to their day, through creating handcraft delicious beverages and building relationships with our customers (getting to know their favourite drink), and with your fellow partners in store.
The best part about this role is that no two days are ever the same! Working in one of our dynamic stores, a typical day could include:
+ Supporting with store procedures including, opening or closing the store, cash handling, and safety and security
+ Supporting your fellow partners during periods of high volume to keep the store operating
+ Anticipating and delivering on your customer and store needs by getting to know your store environment and customers
+ Supporting in creating the third place environment during each shift
+ Delivering legendary customer service to all customers by acting with a customer comes first attitude and creating genuine connections
+ Maintaining a clean and organised workspace for your customers and partners
+ Providing quality beverages, whole bean and food products consistently for all customers in line with our recipe and presentation standards
Given the nature of our stores, our working hours could include early mornings, evenings, weekends, nights and/or holidays.
All our retail store partners begin their careers with us by undertaking an introductory training programme which are led by our amazing in store trainers and coaches and are designed to immerse you in the Starbucks culture and set you up for success. These training programmes are delivered in our stores and provide partners with the opportunity to learn on the job supported by their manager.
In return, we'll offer you a competitive starting salary (in line with the national living wage) and benefits that include:
+ 28 days holiday a year (including Bank Holidays) + an additional special day for you to take to celebrate a special moment in your life each year
+ Free drinks and food when you're on shift
+ Bean stock options for all partners (own part of Starbucks!)
+ Comprehensive training (including coffee knowledge!) and access to Starbucks Global Academy (our online learning platform to help continuously develop yourself)
+ A free bag of coffee each week and a 30% partner discounts on food, beverages, and merchandise
+ Discounts with local and national retailers (cell phones, gym memberships, entertainment tickets, hotels, etc.) through Perks at Work platform
+ Life assurance
+ Home Sweet Loan (Interest-free loans that can be paid back over 12 months to help pay your rental deposit)
+ A free 24/7 Employee Assistance Programme available to you and your family
+ Recognition schemes and monetary awards for long service, WOWing customers and your fellow partners
+ Great long-term career opportunities in store and support center
So, if you're looking for a new opportunity, with us you'll be welcomed, you'll be challenged, you'll be inspired. Here you'll be heard. Because here, you're a part of it all. Here you belong.
**What is our process?**
Application > CV review > interview and in store experience > offer and onboarding
Starbucks is committed to building an inclusive and diverse workforce. All applicants and partners will be treated fairly, without regard to race, religion, sex, nationality, age, physical or mental disability, sexual orientation, marital status, gender identity and expression.
Know someone who would be a perfect fit? Share this opportunity with them! At Starbucks, there's always room for one more
Barista - Store# 58821, NORTHAMPTON MORRISONS KETTERING RD

Posted 6 days ago
Job Viewed
Job Description
You don't need previous experience to join our team as a barista, all we ask is you bring a passion for bringing joy to our customers. Working in a Starbucks store is different from any other job. You're creating genuine moments of connection with our customers and making a difference to their day, through creating handcraft delicious beverages and building relationships with our customers (getting to know their favourite drink), and with your fellow partners in store.
The best part about this role is that no two days are ever the same! Working in one of our dynamic stores, a typical day could include:
+ Supporting with store procedures including, opening or closing the store, cash handling, and safety and security
+ Supporting your fellow partners during periods of high volume to keep the store operating
+ Anticipating and delivering on your customer and store needs by getting to know your store environment and customers
+ Supporting in creating the third place environment during each shift
+ Delivering legendary customer service to all customers by acting with a customer comes first attitude and creating genuine connections
+ Maintaining a clean and organised workspace for your customers and partners
+ Providing quality beverages, whole bean and food products consistently for all customers in line with our recipe and presentation standards
Given the nature of our stores, our working hours could include early mornings, evenings, weekends, nights and/or holidays.
All our retail store partners begin their careers with us by undertaking an introductory training programme which are led by our amazing in store trainers and coaches and are designed to immerse you in the Starbucks culture and set you up for success. These training programmes are delivered in our stores and provide partners with the opportunity to learn on the job supported by their manager.
In return, we'll offer you a competitive starting salary (in line with the national living wage) and benefits that include:
+ 28 days holiday a year (including Bank Holidays) + an additional special day for you to take to celebrate a special moment in your life each year
+ Free drinks and food when you're on shift
+ Bean stock options for all partners (own part of Starbucks!)
+ Comprehensive training (including coffee knowledge!) and access to Starbucks Global Academy (our online learning platform to help continuously develop yourself)
+ A free bag of coffee each week and a 30% partner discounts on food, beverages, and merchandise
+ Discounts with local and national retailers (cell phones, gym memberships, entertainment tickets, hotels, etc.) through Perks at Work platform
+ Life assurance
+ Home Sweet Loan (Interest-free loans that can be paid back over 12 months to help pay your rental deposit)
+ A free 24/7 Employee Assistance Programme available to you and your family
+ Recognition schemes and monetary awards for long service, WOWing customers and your fellow partners
+ Great long-term career opportunities in store and support center
So, if you're looking for a new opportunity, with us you'll be welcomed, you'll be challenged, you'll be inspired. Here you'll be heard. Because here, you're a part of it all. Here you belong.
**What is our process?**
Application > CV review > interview and in store experience > offer and onboarding
Starbucks is committed to building an inclusive and diverse workforce. All applicants and partners will be treated fairly, without regard to race, religion, sex, nationality, age, physical or mental disability, sexual orientation, marital status, gender identity and expression.
Know someone who would be a perfect fit? Share this opportunity with them! At Starbucks, there's always room for one more
Shift Supervisor - Store# 58821, NORTHAMPTON MORRISONS KETTERING RD

Posted 6 days ago
Job Viewed
Job Description
At Starbucks, we're not just about brewing great coffee, we're about brewing great leaders too. Immerse yourself in a community of connection, opportunity, and creativity, all stirred up with the aroma of our world-class coffee.
We've got an exciting opportunity for you to join us as a store supervisor. Find your place as a leader at Starbucks and help us build the brand's future. Here your voice is brewed into everything we do. Here you'll take the lead of the shift, working with your team of baristas to create our Starbucks Experience for our customers with high quality service, beverages and products, whilst creating our third place environment.
We're looking for candidates with previous coaching or supervisory experience in a customer facing role. You'll spend your time running shifts with our customers at the core, through coaching your team and creating a positive learning environment to your partners on shift. You'll be solving problems in the moment, so any experience you have in leading operational activities in a retail or hospitality environment would be beneficial, as you'll be responsible, alongside the store management team, to achieve results through making an impact and achieving goals and creating our best moments through operational excellence. You'll be an ambassador for our partner networks, making sure our partners know, here they belong.
The best part about this role is that no two days are ever the same! Working in one of our fast-paced stores, a typical day could include:
+ Collaborating with the Store Manager, leading great shifts, supporting partners and inspiring best moments and the Starbucks Experience for our partners and customers
+ Setting priorities by leveraging existing tools and resources to determine roles and delegate tasks, looking at ways to drive the profitability of your store
+ Inspiring and motivating the store team to make every moment right for our partners and customers, including pre-empting and adapting to any potential issues and addressing/resolving any that arise to optimise the customer experience
+ Identifying teachable moments to share best practices with the team
+ Seeing challenges as opportunities for continuous improvement to drive operational excellence.
+ Executing store operations during scheduled shifts, including organising opening and closing duties
+ Ensuring all partners follow Starbucks operational policies and procedures, including those for cash handling and safety and security, to ensure the safety of all partners during each shift
+ Providing quality beverages and food products consistently for all customers by adhering to all recipe and presentation standards. Follows health, safety and sanitation guidelines for all products
Given the nature of our stores, our working hours could include early mornings, evenings, weekends, nights and/or holidays.
All our retail store partners begin their careers with us by undertaking an introductory training programme which are led by our amazing in store trainers and coaches and are designed to immerse you in the Starbucks culture and set you up for success. These training programmes are delivered in our stores and provide partners with the opportunity to learn on the job supported by their manager.
In return, we'll offer you a competitive starting salary and benefits that include:
+ 28 days holiday a year (including Bank Holidays) + an additional special day for you to take to celebrate a special moment in your life each year
+ Free drinks and food when you're on shift
+ Our store bonus program
+ Bean stock options for all partners (own part of Starbucks!)
+ Comprehensive training (including coffee knowledge!) and access to Starbucks Global Academy (our online learning platform to help continuously develop yourself)
+ A free bag of coffee each week and a 30% partner discounts on food, beverages, and merchandise
+ Discounts with local and national retailers (cell phones, gym memberships, entertainment tickets, hotels, etc.) through Perks at Work platform
+ Life assurance
+ Home Sweet Loan (Interest-free loans that can be paid back over 12 months to help pay your rental deposit)
+ A free 24/7 Employee Assistance Programme available to you and your family
+ Recognition schemes and monetary awards for long service, WOWing customers and your fellow Partners
+ Great long-term career opportunities in store and support center
So, if you're looking for a new opportunity, with us you'll be welcomed, you'll be challenged, you'll be inspired. Here you'll be heard. Because here, you're a part of it all. Here you belong.
**What is our process?**
Application > CV review > first stage interview > second stage interview > offer and onboarding
Starbucks is committed to building an inclusive and diverse workforce. All applicants and partners will be treated fairly, without regard to race, religion, sex, nationality, age, physical or mental disability, sexual orientation, marital status, gender identity and expression.
Know someone who would be a perfect fit? Share this opportunity with them! At Starbucks, there's always room for one more.
Barista - Store# 58829, CARDIFF BAY MORRISONS SPORTS VILLAG

Posted 6 days ago
Job Viewed
Job Description
You don't need previous experience to join our team as a barista, all we ask is you bring a passion for bringing joy to our customers. Working in a Starbucks store is different from any other job. You're creating genuine moments of connection with our customers and making a difference to their day, through creating handcraft delicious beverages and building relationships with our customers (getting to know their favourite drink), and with your fellow partners in store.
The best part about this role is that no two days are ever the same! Working in one of our dynamic stores, a typical day could include:
+ Supporting with store procedures including, opening or closing the store, cash handling, and safety and security
+ Supporting your fellow partners during periods of high volume to keep the store operating
+ Anticipating and delivering on your customer and store needs by getting to know your store environment and customers
+ Supporting in creating the third place environment during each shift
+ Delivering legendary customer service to all customers by acting with a customer comes first attitude and creating genuine connections
+ Maintaining a clean and organised workspace for your customers and partners
+ Providing quality beverages, whole bean and food products consistently for all customers in line with our recipe and presentation standards
Given the nature of our stores, our working hours could include early mornings, evenings, weekends, nights and/or holidays.
All our retail store partners begin their careers with us by undertaking an introductory training programme which are led by our amazing in store trainers and coaches and are designed to immerse you in the Starbucks culture and set you up for success. These training programmes are delivered in our stores and provide partners with the opportunity to learn on the job supported by their manager.
In return, we'll offer you a competitive starting salary (in line with the national living wage) and benefits that include:
+ 28 days holiday a year (including Bank Holidays) + an additional special day for you to take to celebrate a special moment in your life each year
+ Free drinks and food when you're on shift
+ Bean stock options for all partners (own part of Starbucks!)
+ Comprehensive training (including coffee knowledge!) and access to Starbucks Global Academy (our online learning platform to help continuously develop yourself)
+ A free bag of coffee each week and a 30% partner discounts on food, beverages, and merchandise
+ Discounts with local and national retailers (cell phones, gym memberships, entertainment tickets, hotels, etc.) through Perks at Work platform
+ Life assurance
+ Home Sweet Loan (Interest-free loans that can be paid back over 12 months to help pay your rental deposit)
+ A free 24/7 Employee Assistance Programme available to you and your family
+ Recognition schemes and monetary awards for long service, WOWing customers and your fellow partners
+ Great long-term career opportunities in store and support center
So, if you're looking for a new opportunity, with us you'll be welcomed, you'll be challenged, you'll be inspired. Here you'll be heard. Because here, you're a part of it all. Here you belong.
**What is our process?**
Application > CV review > interview and in store experience > offer and onboarding
Starbucks is committed to building an inclusive and diverse workforce. All applicants and partners will be treated fairly, without regard to race, religion, sex, nationality, age, physical or mental disability, sexual orientation, marital status, gender identity and expression.
Know someone who would be a perfect fit? Share this opportunity with them! At Starbucks, there's always room for one more
Shift Supervisor - Store# 57353, StokeonTrent Morrisons Ridgeway Dri

Posted 6 days ago
Job Viewed
Job Description
At Starbucks, we're not just about brewing great coffee, we're about brewing great leaders too. Immerse yourself in a community of connection, opportunity, and creativity, all stirred up with the aroma of our world-class coffee.
We've got an exciting opportunity for you to join us as a store supervisor. Find your place as a leader at Starbucks and help us build the brand's future. Here your voice is brewed into everything we do. Here you'll take the lead of the shift, working with your team of baristas to create our Starbucks Experience for our customers with high quality service, beverages and products, whilst creating our third place environment.
We're looking for candidates with previous coaching or supervisory experience in a customer facing role. You'll spend your time running shifts with our customers at the core, through coaching your team and creating a positive learning environment to your partners on shift. You'll be solving problems in the moment, so any experience you have in leading operational activities in a retail or hospitality environment would be beneficial, as you'll be responsible, alongside the store management team, to achieve results through making an impact and achieving goals and creating our best moments through operational excellence. You'll be an ambassador for our partner networks, making sure our partners know, here they belong.
The best part about this role is that no two days are ever the same! Working in one of our fast-paced stores, a typical day could include:
+ Collaborating with the Store Manager, leading great shifts, supporting partners and inspiring best moments and the Starbucks Experience for our partners and customers
+ Setting priorities by leveraging existing tools and resources to determine roles and delegate tasks, looking at ways to drive the profitability of your store
+ Inspiring and motivating the store team to make every moment right for our partners and customers, including pre-empting and adapting to any potential issues and addressing/resolving any that arise to optimise the customer experience
+ Identifying teachable moments to share best practices with the team
+ Seeing challenges as opportunities for continuous improvement to drive operational excellence.
+ Executing store operations during scheduled shifts, including organising opening and closing duties
+ Ensuring all partners follow Starbucks operational policies and procedures, including those for cash handling and safety and security, to ensure the safety of all partners during each shift
+ Providing quality beverages and food products consistently for all customers by adhering to all recipe and presentation standards. Follows health, safety and sanitation guidelines for all products
Given the nature of our stores, our working hours could include early mornings, evenings, weekends, nights and/or holidays.
All our retail store partners begin their careers with us by undertaking an introductory training programme which are led by our amazing in store trainers and coaches and are designed to immerse you in the Starbucks culture and set you up for success. These training programmes are delivered in our stores and provide partners with the opportunity to learn on the job supported by their manager.
In return, we'll offer you a competitive starting salary and benefits that include:
+ 28 days holiday a year (including Bank Holidays) + an additional special day for you to take to celebrate a special moment in your life each year
+ Free drinks and food when you're on shift
+ Our store bonus program
+ Bean stock options for all partners (own part of Starbucks!)
+ Comprehensive training (including coffee knowledge!) and access to Starbucks Global Academy (our online learning platform to help continuously develop yourself)
+ A free bag of coffee each week and a 30% partner discounts on food, beverages, and merchandise
+ Discounts with local and national retailers (cell phones, gym memberships, entertainment tickets, hotels, etc.) through Perks at Work platform
+ Life assurance
+ Home Sweet Loan (Interest-free loans that can be paid back over 12 months to help pay your rental deposit)
+ A free 24/7 Employee Assistance Programme available to you and your family
+ Recognition schemes and monetary awards for long service, WOWing customers and your fellow Partners
+ Great long-term career opportunities in store and support center
So, if you're looking for a new opportunity, with us you'll be welcomed, you'll be challenged, you'll be inspired. Here you'll be heard. Because here, you're a part of it all. Here you belong.
**What is our process?**
Application > CV review > first stage interview > second stage interview > offer and onboarding
Starbucks is committed to building an inclusive and diverse workforce. All applicants and partners will be treated fairly, without regard to race, religion, sex, nationality, age, physical or mental disability, sexual orientation, marital status, gender identity and expression.
Know someone who would be a perfect fit? Share this opportunity with them! At Starbucks, there's always room for one more.
Shift Supervisor - Store# 58829, CARDIFF BAY MORRISONS SPORTS VILLAG

Posted 6 days ago
Job Viewed
Job Description
At Starbucks, we're not just about brewing great coffee, we're about brewing great leaders too. Immerse yourself in a community of connection, opportunity, and creativity, all stirred up with the aroma of our world-class coffee.
We've got an exciting opportunity for you to join us as a store supervisor. Find your place as a leader at Starbucks and help us build the brand's future. Here your voice is brewed into everything we do. Here you'll take the lead of the shift, working with your team of baristas to create our Starbucks Experience for our customers with high quality service, beverages and products, whilst creating our third place environment.
We're looking for candidates with previous coaching or supervisory experience in a customer facing role. You'll spend your time running shifts with our customers at the core, through coaching your team and creating a positive learning environment to your partners on shift. You'll be solving problems in the moment, so any experience you have in leading operational activities in a retail or hospitality environment would be beneficial, as you'll be responsible, alongside the store management team, to achieve results through making an impact and achieving goals and creating our best moments through operational excellence. You'll be an ambassador for our partner networks, making sure our partners know, here they belong.
The best part about this role is that no two days are ever the same! Working in one of our fast-paced stores, a typical day could include:
+ Collaborating with the Store Manager, leading great shifts, supporting partners and inspiring best moments and the Starbucks Experience for our partners and customers
+ Setting priorities by leveraging existing tools and resources to determine roles and delegate tasks, looking at ways to drive the profitability of your store
+ Inspiring and motivating the store team to make every moment right for our partners and customers, including pre-empting and adapting to any potential issues and addressing/resolving any that arise to optimise the customer experience
+ Identifying teachable moments to share best practices with the team
+ Seeing challenges as opportunities for continuous improvement to drive operational excellence.
+ Executing store operations during scheduled shifts, including organising opening and closing duties
+ Ensuring all partners follow Starbucks operational policies and procedures, including those for cash handling and safety and security, to ensure the safety of all partners during each shift
+ Providing quality beverages and food products consistently for all customers by adhering to all recipe and presentation standards. Follows health, safety and sanitation guidelines for all products
Given the nature of our stores, our working hours could include early mornings, evenings, weekends, nights and/or holidays.
All our retail store partners begin their careers with us by undertaking an introductory training programme which are led by our amazing in store trainers and coaches and are designed to immerse you in the Starbucks culture and set you up for success. These training programmes are delivered in our stores and provide partners with the opportunity to learn on the job supported by their manager.
In return, we'll offer you a competitive starting salary and benefits that include:
+ 28 days holiday a year (including Bank Holidays) + an additional special day for you to take to celebrate a special moment in your life each year
+ Free drinks and food when you're on shift
+ Our store bonus program
+ Bean stock options for all partners (own part of Starbucks!)
+ Comprehensive training (including coffee knowledge!) and access to Starbucks Global Academy (our online learning platform to help continuously develop yourself)
+ A free bag of coffee each week and a 30% partner discounts on food, beverages, and merchandise
+ Discounts with local and national retailers (cell phones, gym memberships, entertainment tickets, hotels, etc.) through Perks at Work platform
+ Life assurance
+ Home Sweet Loan (Interest-free loans that can be paid back over 12 months to help pay your rental deposit)
+ A free 24/7 Employee Assistance Programme available to you and your family
+ Recognition schemes and monetary awards for long service, WOWing customers and your fellow Partners
+ Great long-term career opportunities in store and support center
So, if you're looking for a new opportunity, with us you'll be welcomed, you'll be challenged, you'll be inspired. Here you'll be heard. Because here, you're a part of it all. Here you belong.
**What is our process?**
Application > CV review > first stage interview > second stage interview > offer and onboarding
Starbucks is committed to building an inclusive and diverse workforce. All applicants and partners will be treated fairly, without regard to race, religion, sex, nationality, age, physical or mental disability, sexual orientation, marital status, gender identity and expression.
Know someone who would be a perfect fit? Share this opportunity with them! At Starbucks, there's always room for one more.
Customer Service
Posted today
Job Viewed
Job Description
Join us as a Senior Personal Banker in Chester or Birkenhead
- You'll proactively support customers, helping them realise the full benefits of our service through our digital channels, as well as helping them with more complex financial needs such as home buying and protection
- With no two days the same, you can expect lots of variety as you help us deliver a banking service that's beyond what's expected
- We'll support you to achieve the Professional Bankers Certificate and build on your existing skills with a full training and development programme
- This job does not meet Skilled Worker visa sponsorship requirements
As a Senior Personal Banker aligned to one of our branches, you'll be in the perfect place to build great relationships with our customers, as well as proactively promote the benefits of our growing range of digital services to simplify and enhance their banking experience.
Our customers will look to you to support them in their decisions as to how they bank with us. You'll act as a trusted expert, providing them with the knowledge they need to make the most of their money. With an emphasis on the delivery of our popular and insightful Financial Health check, you'll make sure they're fully informed when it comes to the products and services we offer.
Day to day, you'll be:
- Meeting and supporting customers via video banking from home or face to face in a branch
- Conducting Financial Health checks and reviewing customer accounts
- Identifying products and services that are right for our customers, helping them to make the most of their money and savings
- Identifying opportunities to help customers with more complex needs such as mortgages, private banking, business banking and protection
- Completing outbound care calls to customers to grow and maintain the relationship
We're looking for organised, self-motivated and diligent individuals with a passion for delivering excellent customer service in every interaction. You'll also be motivated and driven to develop your own career and meet branch and personal goals. As a trusted adviser you'll strive to improve standards for our customers, looking for ways to make their lives easier and taking the stress out of banking.
We'll also be looking for you to demonstrate:
- Experience of working in a customer service environment with the ability to thrive under pressure and achieve customer satisfaction
- The ability to work with and coach the branch team to acquire, grow and retain quality customer relationships via regular customer care calls
- The ability to build rapport and trust with customers in both face to face and virtual environments and provide them with the right options for their circumstances
- Excellent communication and interpersonal skills with a genuine interest in building relationships
- Excellent planning and organisational skills
You'll join us on a competitive salary starting of £26,350, pro rata for the hours you work.
You'll also benefit from:
- A range of protection, healthcare and lifestyle benefits through Natwest Group Benefits, our fully flexible reward programme
- A generous holiday entitlement of 36 days, pro rata for hours worked
- A monthly contribution to your retirement fund
To find out more about the benefits we offer, check out our rewards and benefits page.
What else you need to knowYour working pattern
You're joining an incredible network of colleagues who are here for our customers whenever and wherever they need us. You'll need to be flexible in terms of the shifts you do and the hours you work, which will be between the hours of 8am and 8pm and will include some bank holidays.
Your learning journeyYour journey starts with a comprehensive training programme where you'll gain a range of new skills, and the confidence to use them. You'll benefit from ongoing coaching and support, and study towards a recognised external qualification that will open the door to further career opportunities too.
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Customer Service
Posted today
Job Viewed
Job Description
CUSTOMER SERVICE & OPERATIONS ASSISTANT
Job type:
Freelance, part-time
(12 hours per week)
Location:
Remote
Job Structure:
We are looking for someone who can be available ideally at the beginning and the
end of the day for two days a week
About the brand:
Founded by fashion journalist and broadcaster Louise Roe, Sharland England creates
beautiful, hand-crafted rattan furniture, ceramics, linens and glassware. Louise designs
Sharland England's collection with a nostalgic nod to a bygone, charming era of entertaining.
Every item is handcrafted by experienced artisans around the world, from Italy and Portugal, to India, Java and Colombia. Named after her great-grandmother, who lived in Buenos Aires and was the consummate hostess, Sharland England blends informality with elegance, making home feel curated, layered, and warm.
How will you make an impact?
As Customer Service & Operations Associate, you will be the first point of contact for our
customers looking for help placing or tracking their orders, styling their items, or opening a
trade account with us. You will also work closely with representatives from our dropshipper
partners to ensure customer satisfaction across all channels. We are looking for a team
member who will uphold the values of the brand in their interactions with customers, and
who can drive value for the business through forging relationships with key customers &
long-term partners.
The role:
Customer Service
- You'll be the first point of contact for retail and trade customer order queries, offering
support via email and occasionally phone.
- You'll be the day-to-day contact for our dropshipper partners for any issues relating to
their orders or customers.
- You'll take care of VIP customers, looking for ways we can go above and beyond in
our service.
- You'll represent the brand, aiming to grow brand love through your interactions with
customers (both retail and trade).
- We're always improving - you'll help us identify ways to be more effective and provide
even more exceptional customer experiences.
Operations
- Work closely with our warehouse to ensure all orders are shipped in a timely manner.
- Carry out backend order management, plus some order inputting as needed.
- Process customer return in Shopify.
- Support in troubleshooting operational issues relating to shipping/carriers, and
inventory management, duties charges etc
Skills and values we are looking for:
- Excellent communication skills, both written and verbal.
- A passion for providing excellent customer experiences
- Customer service experience is helpful, but we are open to candidates who have
worked in other careers with transferable skills.
- Proficiency with online platforms generally - CMS experience is desirable
- Experience of using customer service management systems such as Gorgias or Zendesk are preferable but not essential
- Confidence in basic Excel work is preferable
- Self-motivated with a positive attitude and the ability to work independently.
- A passion for interiors and an interest in the homeware industry
Benefits:
- As a small brand, we are nimble and growing; it's an exciting time to join the team
and grow with us.
- This role is remote. (Occasionally, we may hold team days in central London.)
- Enjoy a staff discount on products.
- Be part of a small team that works closely together and places importance on having a
kind, collaborative, and constructive working environment.
- Salary dependent on role fit & experience.
Please ensure you have read the job type & hours structure at the beginning of the ad
customer service
Posted 2 days ago
Job Viewed
Job Description
Role Overview:
The Multilingual Customer Experience Consultant is responsible for delivering exceptional customer support across multiple channels including phone, email, and live chat. This role requires fluency in both German and English and involves handling customer queries with professionalism and empathy.
Key Responsibilities:
- Respond promptly and professionally to customer enquiries via phone, email, and chat.
- Maintain high standards of customer satisfaction and service quality.
- Collaborate with team leaders and colleagues to meet client expectations.
- Represent the company professionally in all communications.
- Continuously seek ways to improve performance and customer experience.
- Work flexibly within the designated shift hours.
Skills & Experience:
- Excellent telephone manner and communication skills.
- Strong numeracy and literacy.
- Good analytical and problem-solving abilities.
- Previous experience in customer service or call centre (desirable).
- Fluency in German and English.
Training & Development:
- Full training provided including systems and interpersonal skills.
- Opportunities for career progression and additional responsibilities.
Benefits:
- Hybrid working model (80% remote)
- Supportive team environment
- Performance-based bonuses
- Opportunities for growth and development
Core Values:
- Customer-Centric Excellence
- Trust and Transparency
- Continuous Improvement
- Team Empowerment
- Prosperity
Position in Organisation:
Reports to the Customer Experience Team Manager with support from nearby colleagues.
Operational Details:
- Contracted hours: 8.00am - 10.00pm, Monday to Sunday (flexibility required)
- Office presence required during client visits, training, and other business needs
Join a dynamic and fun team committed to delivering outstanding customer experiences and driving innovation in customer service.
Blue Arrow is proud to be a Disability Confident Employer and is committed to helping find great work opportunities for great people.
Customer Service
Posted 17 days ago
Job Viewed
Job Description
Customer Service
Location: Dundee
Pay Rates: £13.42 to £31.37 per hour (depending on shift pattern choice)
Contract: Temporary to Permanent
Start Date: 13/10/2025
Training: Full-time, 100% attendance required for the first 6 weeks
Do you type 50+ words per minute with 98% accuracy? If so, put your skills to work in a role that truly matters by joining the UK's largest telecoms provider, trusted for over 85 years to handle 999 emergency calls.
As part of a team working 24/7 365 days a year we make a difference to people's lives. We provide critical services, where accuracy, speed and response, ensures people get the help they need, and it can save lives. This amazing team can answer hundreds of calls per shift for Emergency (999/112), DQ ) or Relay UK, with multiple centres across the UK. Your role is to have an empathy for people with communication challenges and type real-time voice over conversations, without judgement and in confidence.
As a Customer Service Advisor, you'll be the first point of contact for people in their most critical moments, you will calmly and quickly be directing them to the right emergency service.
This is more than a call handler role - it's a chance to make a real difference, every single shift.
We're looking for individuals who can:
* Communicate clearly and empathetically under pressure
* Think critically and follow structured processes
* Type at least 50 words per minute with 98% accuracy
* Stay composed in emotionally challenging situations
You'll support Relay UK, a service that enables deaf, hard of hearing, and speech-impaired individuals to contact emergency services. Your typing accuracy ensures no detail is missed when it matters most.
Shift Patterns
We offer a variety of shift options to suit different lifestyles.
Option 1: A four-week, rotating rota. Offering working hours between 6:00 to 17:00 for two weeks and then 12:00 to 23:00 for two weeks. You will have some weekend rest days.
Option 2: A four-week, rotating rota. Offering working hours between 8:00 to 19:00 for two weeks and then 12:00 to 23:00 for two weeks. You will have some weekend rest days.
Training will be full-time and may include evenings.
Full Training & Career Progression
You'll receive comprehensive training and ongoing support. Within six months, you'll be upskilled and will be expected to answer 999 emergency calls and any other call streams, as required.
Rewards & Benefits:
* Competitive pay & overtime opportunities
* Career development opportunities
* Full paid training
* Instant access to Blue Arrow training portal
* Auto enrolment in pension scheme
* 28 days paid holiday
Application Process
1. Interview & Audio Typing Screening (50 WPM @ 98% accuracy)
2. Client interview & Audio Typing Assessment (50 WPM @ 98% accuracy)
3. Pre-employment Checks (DBS & references)
Ready to Make a Real Difference?
If you're looking for a meaningful role where every shift ends with the knowledge that you've helped someone in need, apply today and become part of a team that truly matters.
We are proud to be an inclusive employer. We welcome applications from all backgrounds and communities, and we are committed to building a team that reflects the diversity of our society.
Blue Arrow is proud to be a Disability Confident Employer and is committed to helping find great work opportunities for great people.