13 Multilingual Professionals jobs in the United Kingdom
Multilingual Account Manager
Posted today
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Job Description
Multi-lingual Account Manager
My client is an established and successful organisation based in Stafford, known for delivering unique service solutions and maintaining an outstanding global and local reputation. With a supportive and approachable management team and a collaborative culture, they continue to grow across international markets and I just LOVE recruiting for this client (I know we sho.
ZIPC1_UKTJ
Human Resources Officer (Multilingual)
Posted 1 day ago
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Job Description
Company Overview: Julius Rutherfoord & Co is a leading B2B contract cleaning company based in London, specialising in providing high-quality cleaning services to commercial facilities. Some of our clients include Freshfields, the QEII Centre, and Battersea Dogs & Cats Home. Our dedication to excellence and customer satisfaction has established us as a trusted partner for businesses across various industries. We are committed to delivering superior cleaning solutions tailored to the unique needs of each client.
Job Purpose:
To deliver a professional and responsive HR service to the business. Working as part of a proactive and responsive HR team to provide pragmatic, creative and business focused HR solutions and recommendations across the Company. To build and develop relationships with managers and employees at all levels and to provide support and guidance on a range of HR matters, specifically employee relations, and share best practice throughout the Company.
Principal Duties and Responsibilities:
Employee Relations
- Deliver a customer-focused HR service covering all aspects of the employee lifecycle, including terms and conditions, employee relations, and legislative compliance.
- Arrange and conduct disciplinary, grievance, and other hearings, ensuring timely and accurate documentation.
- Manage employee absences, including maternity and long-term sickness, liaising with Occupational Health as required.
- Maintain and regularly update the Employee Relations (ER) tracker.
- Ensure HR policies and procedures are up to date and effectively implemented across the business.
- Lead on TUPE processes, including administration, consultation, and addressing related queries.
- Support and deliver training for managers and office-based staff on HR processes and best practices.
- Uphold equal opportunities and diversity legislation in all HR activities.
Building a High-Performance Culture
- Act as a trusted advisor to employees and management, offering guidance on HR policies and practices to drive positive people outcomes.
- Collaborate with managers to support people decisions and provide HR updates during departmental meetings.
- Work closely with the broader HR team to deliver consistent and effective service across the business.
- Oversee internal training platforms and employee benefit systems, including updates and content management.
Ad Hoc
- Monitor employee retention issues and provide insights and recommendations through data analysis and feedback from exit interviews.
- Support the DBS checking process, ensuring full compliance with regulatory requirements.
- Maintain accurate and up-to-date records of employee right-to-work documentation and manage follow-up for expiring documents.
- Provide cover for HR Coordinators during absences or holidays.
Qualifications, Experience and Technical Knowledge:
- Proven experience in a similar HR Officer or HR Advisor role.
- Strong knowledge and practical experience with TUPE regulations.
- Demonstrated ability in managing disciplinary and grievance cases.
- Solid understanding of current HR and employment legislation.
- CIPD Level 5 qualification (preferred).
Behavioural Skills:
- Fluent in Spanish or Portuguese (desired).
- Proactive and solution-focused approach.
- Excellent attention to detail and organisational skills.
- Strong prioritisation skills with the ability to work independently.
- Approachable and empathetic, with the ability to support staff sensitively and professionally.
- Collaborative team player with a willingness to support others.
- High level of integrity and commitment to confidentiality.
- Clear and effective communicator, both written and verbal.
- Strong rapport-building abilities with staff at all levels.
- Excellent time management and reporting skills.
- Confident decision-maker with strong problem-solving capabilities.
- Comfortable working in a fast-paced, dynamic environment.
This is a full-time, Monday-to-Friday role based mainly at our Battersea head office.
Julius Rutherfoord is an Equal Opportunity Employer and welcomes all applicants.
Customer Support Representative (Multilingual)
Posted 7 days ago
Job Viewed
Job Description
Responsibilities:
- Respond to customer inquiries via phone, email, and chat in a timely and professional manner.
- Provide accurate information about products, services, and account-related issues.
- Troubleshoot and resolve customer issues, escalating complex problems to appropriate departments.
- Process customer requests, such as account updates, payments, and service changes.
- Maintain detailed and accurate customer records in the CRM system.
- Educate customers on product features and best practices.
- Identify customer needs and offer solutions to enhance their experience.
- Adhere to company policies, procedures, and service standards.
- Collaborate with team members and other departments to resolve customer issues efficiently.
- Contribute to the improvement of customer support processes and resources.
- Proactively identify potential issues and provide feedback to management.
- Deliver a consistently high level of customer service that fosters loyalty and satisfaction.
- Previous experience in a customer service or call centre environment.
- Excellent communication and interpersonal skills, both verbal and written.
- Fluency in English is essential. Proficiency in at least one other European language (e.g., Spanish, French, German, Italian) is highly desirable.
- Strong problem-solving and conflict-resolution abilities.
- Ability to multitask and manage time effectively in a fast-paced environment.
- Proficiency in using CRM software and other customer support tools.
- A customer-centric attitude with a passion for helping others.
- Ability to work independently and as part of a team.
- High school diploma or equivalent; further education or certifications are a plus.
- Adaptability and willingness to learn new products and procedures.
Multilingual Customer Support Specialist
Posted 9 days ago
Job Viewed
Job Description
The ideal candidate possesses outstanding communication skills in English and at least one other European language (e.g., French, German, Spanish, Italian). You should be adept at understanding customer needs, demonstrating empathy, and de-escalating challenging situations. A proactive approach to problem-solving and a keen eye for detail are essential. Previous experience in a customer service or helpdesk role is highly desirable, particularly within the e-commerce or technology sectors. Familiarity with customer relationship management (CRM) software and helpdesk ticketing systems would be advantageous. You must be comfortable working both independently and as part of a team, adapting to changing priorities and volumes. This role requires a self-starter who is eager to learn and contribute to a growing company. Training will be provided on our client’s specific products and systems, but a solid foundation in customer support best practices is expected. You will play a vital role in building customer loyalty and ensuring satisfaction through your dedicated service. Occasional weekend shifts may be required.
Customer Support Specialist (Multilingual)
Posted 19 days ago
Job Viewed
Job Description
Responsibilities:
- Respond promptly and professionally to customer inquiries via phone, email, and live chat.
- Provide comprehensive support regarding product information, order status, shipping, returns, and account management.
- Troubleshoot and resolve customer issues effectively and efficiently, aiming for first-contact resolution.
- Process customer orders, modifications, and cancellations accurately.
- Escalate complex issues to relevant departments and follow up to ensure resolution.
- Maintain accurate records of customer interactions and transactions in the CRM system.
- Identify opportunities to improve the customer experience and provide feedback to management.
- Adhere to company policies and procedures while ensuring customer satisfaction.
- Assist with other customer service-related tasks as needed.
- Build strong customer relationships by providing personalized and attentive service.
- Translate product information and marketing materials for different regions, if applicable.
- Proven experience in a customer service or call centre environment.
- Fluency in English is essential; proficiency in at least one additional European language (French, German, Spanish, Italian) is highly desirable.
- Excellent verbal and written communication skills.
- Strong active listening and problem-solving abilities.
- Proficiency in using CRM software and helpdesk ticketing systems.
- Ability to multitask and manage time effectively in a fast-paced environment.
- A positive attitude, patience, and empathy towards customers.
- Team player with a willingness to contribute to team goals.
- Experience with e-commerce platforms is a plus.
- High school diploma or equivalent; further education or certifications are an advantage.
Human Resources Officer (Multilingual)
Posted today
Job Viewed
Job Description
Company Overview: Julius Rutherfoord & Co is a leading B2B contract cleaning company based in London, specialising in providing high-quality cleaning services to commercial facilities. Some of our clients include Freshfields, the QEII Centre, and Battersea Dogs & Cats Home. Our dedication to excellence and customer satisfaction has established us as a trusted partner for businesses across various industries. We are committed to delivering superior cleaning solutions tailored to the unique needs of each client.
Job Purpose:
To deliver a professional and responsive HR service to the business. Working as part of a proactive and responsive HR team to provide pragmatic, creative and business focused HR solutions and recommendations across the Company. To build and develop relationships with managers and employees at all levels and to provide support and guidance on a range of HR matters, specifically employee relations, and share best practice throughout the Company.
Principal Duties and Responsibilities:
Employee Relations
- Deliver a customer-focused HR service covering all aspects of the employee lifecycle, including terms and conditions, employee relations, and legislative compliance.
- Arrange and conduct disciplinary, grievance, and other hearings, ensuring timely and accurate documentation.
- Manage employee absences, including maternity and long-term sickness, liaising with Occupational Health as required.
- Maintain and regularly update the Employee Relations (ER) tracker.
- Ensure HR policies and procedures are up to date and effectively implemented across the business.
- Lead on TUPE processes, including administration, consultation, and addressing related queries.
- Support and deliver training for managers and office-based staff on HR processes and best practices.
- Uphold equal opportunities and diversity legislation in all HR activities.
Building a High-Performance Culture
- Act as a trusted advisor to employees and management, offering guidance on HR policies and practices to drive positive people outcomes.
- Collaborate with managers to support people decisions and provide HR updates during departmental meetings.
- Work closely with the broader HR team to deliver consistent and effective service across the business.
- Oversee internal training platforms and employee benefit systems, including updates and content management.
Ad Hoc
- Monitor employee retention issues and provide insights and recommendations through data analysis and feedback from exit interviews.
- Support the DBS checking process, ensuring full compliance with regulatory requirements.
- Maintain accurate and up-to-date records of employee right-to-work documentation and manage follow-up for expiring documents.
- Provide cover for HR Coordinators during absences or holidays.
Qualifications, Experience and Technical Knowledge:
- Proven experience in a similar HR Officer or HR Advisor role.
- Strong knowledge and practical experience with TUPE regulations.
- Demonstrated ability in managing disciplinary and grievance cases.
- Solid understanding of current HR and employment legislation.
- CIPD Level 5 qualification (preferred).
Behavioural Skills:
- Fluent in Spanish or Portuguese (desired).
- Proactive and solution-focused approach.
- Excellent attention to detail and organisational skills.
- Strong prioritisation skills with the ability to work independently.
- Approachable and empathetic, with the ability to support staff sensitively and professionally.
- Collaborative team player with a willingness to support others.
- High level of integrity and commitment to confidentiality.
- Clear and effective communicator, both written and verbal.
- Strong rapport-building abilities with staff at all levels.
- Excellent time management and reporting skills.
- Confident decision-maker with strong problem-solving capabilities.
- Comfortable working in a fast-paced, dynamic environment.
This is a full-time, Monday-to-Friday role based mainly at our Battersea head office.
Julius Rutherfoord is an Equal Opportunity Employer and welcomes all applicants.
Customer Support Team Lead - Multilingual
Posted 10 days ago
Job Viewed
Job Description
Key Responsibilities:
- Lead, manage, and mentor a team of customer support specialists, providing guidance and coaching.
- Oversee daily support operations, ensuring efficient resolution of customer inquiries and issues.
- Monitor team performance against key metrics (e.g., response times, resolution rates, customer satisfaction scores).
- Handle complex customer escalations and provide support for challenging cases.
- Identify opportunities for process improvements and implement changes to enhance service delivery.
- Ensure adherence to company policies, procedures, and service level agreements (SLAs).
- Conduct regular team meetings and one-on-one performance reviews.
- Train new team members and provide ongoing development opportunities.
- Analyze customer feedback and support data to identify trends and areas for improvement.
- Collaborate with other departments to resolve cross-functional issues.
- Contribute to the development and maintenance of support documentation and knowledge bases.
- Proven experience in a customer support leadership or supervisory role.
- Demonstrated ability to lead, motivate, and develop a team.
- Strong understanding of customer service principles and best practices.
- Excellent problem-solving and decision-making skills.
- Proficiency in CRM systems and customer support software.
- Exceptional communication, interpersonal, and conflict-resolution skills.
- Ability to manage multiple priorities and work effectively in a fast-paced environment.
- Experience in handling customer escalations and complex inquiries.
- Fluency in additional languages (e.g., Spanish, French, German) is a strong asset.
- Bachelor's degree in Business, Communications, or a related field, or equivalent relevant experience.
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Multilingual Medical Information Specialist- Dutch Speaking
Posted today
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Job Description
At Inizio Engage , we are passionate about delivering trusted Medical Information services that empower healthcare professionals, patients, and customers worldwide. We are now seeking a Dutch speaking Multilingual Medical Information Specialist to join our team and play a vital role in ensuring accurate, compliant, and professional responses to medical enquiries.
What You’ll Do
- Provide accurate, timely, and professional responses to medical enquiries in Dutch.
- Document and triage Medical Information enquiries, Adverse Events, and Product Quality Complaints.
- Research and prepare clear, compliant responses using client-approved resources.
- Maintain high standards of quality, compliance, and productivity.
- Share knowledge, support colleagues, and contribute to team training.
- Help foster a positive, collaborative, and supportive team culture.
What We’re Looking For
- Bachelor’s degree (or higher) in Life Sciences.
- Fluency in Dutch and English .
- Excellent communication skills and attention to detail.
- Strong organisational and time management skills.
- Proactive approach with the ability to meet deadlines.
- A collaborative team player with a strong work ethic.
Why Join Us?
- Be part of a global organisation making a real difference in patient outcomes.
- Work in a diverse, inclusive, and supportive environment.
- Flexibility to work remotely or from our hub office.
- Access to ongoing professional development and career growth opportunities.
Ready to Apply?
If this sounds like the right role for you, apply today and take the next step in your career with Inizio Engage.
Please note: If you do not hear from our recruitment team within 7 days, your application has not been successful.
Lawyers & Paralegals with Language Skills
Posted today
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Job Description
Lawyers & Paralegals with Language Skills
At Ryder Reid Legal, we are always on the lookout for Lawyers and Paralegals with strong legal expertise and multilingual skills to join our top US and UK law firm clients London office on a temporary basis. Our projects often come in at very short notice, so we usually require immediate availability from candidates.
If you thrive in a fast-paced legal environment and can communicate across different languages, we want to hear from you!
What We're Looking For:
- Qualified lawyers or experienced paralegals with a solid legal background
- Fluency in one or more foreign languages to support our international clients
- Excellent legal research, drafting, and negotiation skills
- Strong problem-solving abilities and attention to detail
What You'll Be Doing:
- Providing expert legal advice and support
- Drafting, reviewing, and translating legal documents
- Conducting legal research and case analysis
- Assisting clients with multilingual legal matters
- Liaising with international clients and teams.
Details and benefits:
- Flexible assignments that fit your schedule
- Opportunities to work with top-tier law firms
- Holiday pay (accrued by the hour)
- Opportunities to gain valuable experience and expand your professional network
- Fast-paced, supportive environments where your skills are highly valued
Interested? Apply today and explore exciting opportunities with us!
Business Development Representative (language skills required)
Posted 5 days ago
Job Viewed
Job Description
This is a fantastic opportunity to join Luminance, the pioneer of Legal-Grade™ AI for enterprise. Backed by internationally renowned VCs and named in both the Forbes AI 50 list of ‘Most Promising Private AI Companies in the World’ and Inc. 5000’s ‘Fastest Growing Companies in America’, Luminance is disrupting the legal profession around the globe.
Luminance is looking to hire into its Inside Sales team. This team has a fast-paced, meritocratic work environment, and seek out prospective customers for Luminance through a variety of methods. A role that offers significant commission-earning potential, the Inside Sales team is critical in generating new business for the company.
Developed by AI experts from the University of Cambridge, Luminance’s Legal-Grade™ AI automates and augments every touchpoint a business has with its contracts. Its Mixture of Experts approach - known as the “Panel of Judges” - uses probabilistic consensus to ensure legal-grade accuracy during contract generation, negotiation and post-execution analysis. Trusted by over 700 customers in 70+ countries including a quarter of the world’s largest law firms and multinational organisations across industries, from AMD and National Grid to LG Chem and DHL, Luminance’s end-to-end platform brings specialist AI to wherever computer meets contract.
Business Development Representatives are outgoing, entrepreneurial self-starters who have the ability to build a natural rapport with prospective customers. With significant commission-earning potential, this role will suit ambitious candidates who enjoy working within fast-paced, meritocratic environments where talent is spotted early and fast-tracked.
- Engage with prospective customers and identify new business opportunities
- Book direct meetings and recruit for Luminance events
- Speak with key decision makers within target markets through cold calling and high-level prospecting
- Meeting set targets and consistently achieving KPIs
- Social Media Selling
- Work closely with Sales and Marketing on a variety of campaigns
- Maintain quality relationships with external customer-facing Account Executives to support new business growth
Requirements
- Excellent communication skills
- Articulate, motivated self-starter with a focus on over-quota performance
- Right to work in the UK
- Language skills in one or more of the following languages: German, Dutch, Norwegian, Swedish, Danish
- Previous sales experience is desirable, but not essential