16 Multilingual Professionals jobs in the United Kingdom

Multi-lingual Account Manager

My client is an established and successful organisation based in Stafford, known for delivering unique service solutions and maintaining an outstanding global and local reputation. With a supportive and approachable management team and a collaborative culture, they continue to grow across international markets and I just LOVE recruiting for this client (I know we shouldn't have favourites, but they're up there!).

Due to continued expansion, they are now seeking Multi-lingual Account Managers to join their thriving sales team.

You will receive hands-on training and ongoing support from day one, with a genuine opportunity to increase your earnings thanks to a competitive commission structure and strong OTE potential.

Languages: French, German, Italian
Stafford
Monday – Friday
£25,000 to £30,000 (dependent on experience)
+ Uncapped Commission (Excellent Earning Potential)
Drivers only due to location

If you are fluent in any of the following languages – French, German,  Italian – and feel confident reaching out to new customers to promote services via multiple communication channels, I want to hear from you!

Role:

As the Multi-lingual Account Manager, based in Stafford you will research and prospect new business, manage client relationships, and deliver outstanding account management and customer service.

Key responsibilities include:

• Proactively research and develop a pipeline of target companies.
• Cold call and engage with new businesses to introduce the company and its solutions.
• Respond to sales enquiries efficiently with competitive, tailored quotations.
• Maintain consistent communication to follow up on calls, quotations, and leads.
• Regularly liaise with existing customers to grow accounts and identify opportunities.
• Communicate confidently with stakeholders at all professional levels.
• Keep CRM records up to date, ensuring all activities are logged and monitored.
• Achieve and exceed KPIs and sales targets.
• Promote the company’s services through social media channels.

Requirements:

The ideal candidate will be based locally to Stafford, have previous sales experience and fluency in at least one of the listed languages, as well as good English language skills for training purposes.

Just as important – is a strong work ethic, self-motivation, and a positive, team-focused attitude!

You should also be:

• Resilient under pressure and able to manage a fast-paced workload.
• Confident and enthusiastic about cold calling and engaging new clients.
• Commercially minded with a solid understanding of sales processes.
• A strong communicator who can adapt to diverse customer profiles.
• Driven to provide high levels of service and solve client challenges.
• A collaborative team player who aligns with the company’s values.
• Proficient in IT, ideally with prior experience using CRM systems.

Additional Information:

• My client has an unbelievably positive and collaborative working environment and supportive team. Many have joined here from similar companies within the same industry because of the great reputation they have locally!
• Very achievable KPIs
• Uncapped commission & low threshold
• Performance bonus structure
• Early finish on Fridays
• Casual dress code
• Company events and social incentives
• On-site parking
• Company pension
• Sick pay
• 20 days holiday + bank holidays + your birthday off + around 2 weeks at Christmas
• Ongoing training and professional development
• Friendly, supportive management team

If you’re ready to bring your language skills and sales drive to an ambitious international business based in Stafford, please contact Safer Hand Solutions and ask for Hannah Kirk . Alternatively, apply now for immediate consideration.

Please note that Safer Hand Solutions are acting as an employment agency on behalf of the client. By applying, you agree to register with us and for us to hold your details on file. Due to high volumes, we will only contact shortlisted applicants, but may be in touch about similar opportunities.

¿Habla español ? Parli italiano ? Parles-tu français ? Calling all travel industry professionals with a second European language, as we search for multi-lingual travel consultants for some brand-new roles with a leading Birmingham-based travel organisition!

Successful candidates will be responsible for providing a professional and highly efficient travel service including handling inbound enquiries and calls, making reservations and any related administration.

Essential for the role is written and spoken fluency in both English and a second European language, strong customer service skills and previous travel industry sales / reservations experience.

In return, our client are offering a competitive starting salary of up to £27k (rising with length of service) plus commission, fam trips and incentives and an excellent benefits package!

If you’re interested in finding out more about these roles, please apply online.

Role of Multilingual Travel Consultant:

• Handling inbound enquiries and making travel reservations
li>Booking bespoke travel itineraries to a range of worldwide destinations
• Deliver high levels of accuracy and customer service
• Offer on-going support, making amendments and resolving queries
• Fulfilling of administrative tasks

Skills required for the role:

• Previous travel industry experience
• Fluency in both verbal and written English plus a second European language
• Customer focused with good attention to detail
• Proficient in Windows based applications including Microsoft Office
• Good time management and multi-tasking skills

If you’re interested in learning more about this Multilingual Travel Consultant role, please press the apply online button now!

Not for you? Then please visit our website to view the other exciting roles we have available.

Succeed Recruitment Solutions - for the best Travel jobs, Multilingual jobs and Contact Centre jobs.

Multi-lingual Account Manager

My client is an established and successful organisation based in Stafford, known for delivering unique service solutions and maintaining an outstanding global and local reputation. With a supportive and approachable management team and a collaborative culture, they continue to grow across international markets and I just LOVE recruiting for this client (I know we shouldn't have favourites, but they're up there!).

Due to continued expansion, they are now seeking Multi-lingual Account Managers to join their thriving sales team.

You will receive hands-on training and ongoing support from day one, with a genuine opportunity to increase your earnings thanks to a competitive commission structure and strong OTE potential.

Languages: French, German, Italian
Stafford
Monday – Friday
£25,000 to £30,000 (dependent on experience)
+ Uncapped Commission (Excellent Earning Potential)
Drivers only due to location

If you are fluent in any of the following languages – French, German,  Italian – and feel confident reaching out to new customers to promote services via multiple communication channels, I want to hear from you!

Role:

As the Multi-lingual Account Manager, based in Stafford you will research and prospect new business, manage client relationships, and deliver outstanding account management and customer service.

Key responsibilities include:

• Proactively research and develop a pipeline of target companies.
• Cold call and engage with new businesses to introduce the company and its solutions.
• Respond to sales enquiries efficiently with competitive, tailored quotations.
• Maintain consistent communication to follow up on calls, quotations, and leads.
• Regularly liaise with existing customers to grow accounts and identify opportunities.
• Communicate confidently with stakeholders at all professional levels.
• Keep CRM records up to date, ensuring all activities are logged and monitored.
• Achieve and exceed KPIs and sales targets.
• Promote the company’s services through social media channels.

Requirements:

The ideal candidate will be based locally to Stafford, have previous sales experience and fluency in at least one of the listed languages, as well as good English language skills for training purposes.

Just as important – is a strong work ethic, self-motivation, and a positive, team-focused attitude!

You should also be:

• Resilient under pressure and able to manage a fast-paced workload.
• Confident and enthusiastic about cold calling and engaging new clients.
• Commercially minded with a solid understanding of sales processes.
• A strong communicator who can adapt to diverse customer profiles.
• Driven to provide high levels of service and solve client challenges.
• A collaborative team player who aligns with the company’s values.
• Proficient in IT, ideally with prior experience using CRM systems.

Additional Information:

• My client has an unbelievably positive and collaborative working environment and supportive team. Many have joined here from similar companies within the same industry because of the great reputation they have locally!
• Very achievable KPIs
• Uncapped commission & low threshold
• Performance bonus structure
• Early finish on Fridays
• Casual dress code
• Company events and social incentives
• On-site parking
• Company pension
• Sick pay
• 20 days holiday + bank holidays + your birthday off + around 2 weeks at Christmas
• Ongoing training and professional development
• Friendly, supportive management team

If you’re ready to bring your language skills and sales drive to an ambitious international business based in Stafford, please contact Safer Hand Solutions and ask for Hannah Kirk . Alternatively, apply now for immediate consideration.

Please note that Safer Hand Solutions are acting as an employment agency on behalf of the client. By applying, you agree to register with us and for us to hold your details on file. Due to high volumes, we will only contact shortlisted applicants, but may be in touch about similar opportunities.

Our leading client is looking for Multilingual retail salesto work in Large retail shop based at City Center.

Main duties is to assist custmers on the floor.

40 hours PW / Part time hours are available

Weekly wages

¿Habla español ? Parli italiano ? Parles-tu français ? Calling all travel industry professionals with a second European language, as we search for multi-lingual travel consultants for some brand-new roles with a leading Birmingham-based travel organisition!

Successful candidates will be responsible for providing a professional and highly efficient travel service including handling inbound enquiries and calls, making reservations and any related administration.

Essential for the role is written and spoken fluency in both English and a second European language, strong customer service skills and previous travel industry sales / reservations experience.

In return, our client are offering a competitive starting salary of up to £27k (rising with length of service) plus commission, fam trips and incentives and an excellent benefits package!

If you’re interested in finding out more about these roles, please apply online.

Role of Multilingual Travel Consultant:

• Handling inbound enquiries and making travel reservations
li>Booking bespoke travel itineraries to a range of worldwide destinations
• Deliver high levels of accuracy and customer service
• Offer on-going support, making amendments and resolving queries
• Fulfilling of administrative tasks

Skills required for the role:

• Previous travel industry experience
• Fluency in both verbal and written English plus a second European language
• Customer focused with good attention to detail
• Proficient in Windows based applications including Microsoft Office
• Good time management and multi-tasking skills

If you’re interested in learning more about this Multilingual Travel Consultant role, please press the apply online button now!

Not for you? Then please visit our website to view the other exciting roles we have available.

Succeed Recruitment Solutions - for the best Travel jobs, Multilingual jobs and Contact Centre jobs.

Multi-lingual Account Manager

My client is an established and successful organisation based in Stafford, known for delivering unique service solutions and maintaining an outstanding global and local reputation. With a supportive and approachable management team and a collaborative culture, they continue to grow across international markets and I just LOVE recruiting for this client (I know we sho.

Multilingual Customer Consultant (German & English)

Location: Ringwood (Hybrid - 80% home-based)
Salary: 12.65 per hour + bonus (OTE)
Hours: Monday-Saturday, shifts between 8:00am-8:00pm (rota supplied monthly)
Contract: Full-time

About the Role

TeamJobs is hiring on behalf of a global client for a Multilingual Customer Consultant (German & English speaking) .

This is an exciting opportunity to join a dynamic, supportive, and international team, working with customers across multiple channels - phone, email, and live chat. You'll be part of a project that helps deliver thrilling, fun, and life-changing experiences to customers in the lottery industry.

If you're a people-person with a passion for delivering excellent service and fluent in German & English, we'd love to hear from you.

Key Responsibilities

• Handle inbound customer queries via phone, email, and live chat.

• Provide clear, accurate, and professional support to German-speaking customers.

• Deliver solutions with empathy and efficiency, building trust and satisfaction.

• Collaborate with team leaders and colleagues to exceed service targets.

• Maintain professionalism and reliability in all customer interactions.

• Work flexibly on a monthly rota between 8am-8pm, Monday to Saturday .

What We are Looking For

• Fluent in German and English (written & spoken).

• Excellent telephone manner, literacy, and numeracy.

• Strong problem-solving, decision-making, and analytical skills.

• Previous experience in customer service or call centres is desirable but not essential.

• Positive, adaptable, and eager to learn.

What is in it for You?

• Competitive pay at 12.65 per hour + bonus (OTE).

• Hybrid working - 80% home-based, with office days for training and team sessions.

• The chance to join a global organisation with long-term career growth opportunities.

• A fun, supportive environment where your ideas and contributions are valued.

Ready to take the next step in your career?
Apply today and join a team that's passionate about creating outstanding customer experiences!

INDCP

**Do you want your voice heard and your actions to count?**



Discover your opportunity with Mitsubishi UFJ Financial Group (MUFG), one of the worldu2019s leading financial groups. Across the globe, weu2019re 120,000 colleagues, striving to make a difference for every client, organization, and community we serve. We stand for our values, building long-term relationships, serving society, and fostering shared and sustainable growth for a better world.



With a vision to be the worldu2019s most trusted financial group, itu2019s part of our culture to put people first, listen to new and diverse ideas and collaborate toward greater innovation, speed and agility. This means investing in talent, technologies, and tools that empower you to own your career.



Join MUFG, where being inspired is expected and making a meaningful impact is rewarded.



Mitsubishi UFJ Financial Group, Inc. (MUFG) is one of the worldu2019s leading financial groups. Headquartered in Tokyo and with over 360 years of history, MUFG has a global network with around 3,000 offices in more than 50 markets. The Group has over 180,000 employees, and offers services including commercial banking, trust banking, securities, credit cards, consumer finance, asset management, and leasing.



As one of the top financial groups globally with a vision to be the world's most trusted, we want to attract, nurture and retain the most talented individuals in the market. The size and range of MUFG's global business creates opportunities for our employees to stretch themselves and reap the rewards, whilst our common values, to behave with integrity and responsibility, and to build a culture which is fair, transparent, and honest, underpin everything that we do. We aim to be the financial partner of choice for our clients, whatever their requirements, building long-term relationships, serving society, and fostering shared and sustainable growth for a better world.



Please visit our website for more information - mufgemea.com.



Client KYC Group u201cCKGu201d is set up to support MUFG Bank and Securities business to manage the client KYC for New Business and Periodic assessments thereby enhancing client experience and generating efficiencies. Client KYC Group function for EMEA covers onboarding, Periodic assessments, Quality Controls, Quality Assurance Policy & Training along with AML and Shared services functions including BoW management, Screening etc.



**MAIN PURPOSE OF THE ROLE**



This individual will be responsible for conducting Quality Control (QC) assessments across new on-boarding, Periodic Reviews and Event Driven Reviews, working mainly on MUFG Bank Paris Branch customers.



Reporting to the QC Lead, the individual will be a member of the Client On-Boarding Team that covers a highly varied portfolio of entities u2013 ranging from simple customers to more complex structures and entities. As such it will be key for this individual to fully understand the KYC profile of the customers reviewed, and to assist the QC Lead in designing an effective Quality Control program, identifying and escalating risks appropriately.



This function is critical during both on-boarding and other reviews to ensure that the KYC process effectively mitigates the risks of Money Laundering, Bribery and Corruption, reputational and any other associate risks. With this in mind, the successful individual needs to have good experience within KYC, and a demonstrable strong knowledge of the AML/KYC environment.



Key stakeholders in this role are; Operational KYC counterparts, QA Counterparts, London and Paris Compliance, Front Office Relationship Managers/ Account Officers (JCIB and GCIB) and Audit. Working closely with stakeholders to both standardize and clarify requirements and proactively identify future issues with procedures/process. Driving forward and influencing change is therefore essential in this role.



This function will also assist the lead in the development and roll out of a suite of training (related to requirements / roles and responsibilities) for new and existing individuals within the team and for those within the various front office functions, where required. Working closely with individuals to improve the understanding of both the process and the underlying rationale for requirements.



**KEY RESPONSIBILITIES**



In this role, you will be responsible for:


review of the contents of the KYC file in CISNET to ensure that the contents in CISNET match with the attachments and comply with the requirements set out in the relevant KYC procedures and Operating Manuals
review of the screening checklist (to check whether World-Check and Factiva screenings have been correctly performed and that all hits have been correctly dispositioned on the checklist)
review of the data format (to ensure that the names are spelt accurately in CISNET and are entered under the adequate format).
review of the final risk rating of the customer (to ensure that it is in line with the rules set out in the Paris KYC Operating Manual)
Complete the QC Checklist for each KYC file reviewed
Liaise with all stakeholders involved in the KYC Process (including the Paris-based teams KYC teams on both GCIB and JCIB sides, Paris Compliance and Risk Department, and as the case may be Paris branch General Management)
Organize a KYC meeting on a monthly basis (agenda: tracking overdue cases, upcoming reviews etc., identifying any blocking points, reviewing QA metrics) including Paris branch stakeholders
Provide metrics/feedback on the quality of the KYC files (using the QC checklist) at the end of each month to Paris Compliance and General Management and other stakeholders as the case may be.
Providing relevant metrics/reports as required (regulators, GFCD, Head Office, etc)
Liaise with Paris Compliance for any clarifications/enhancements relating to the Paris KYC Operating Manual
Manage and track findings issued by the QA Team (providing response to QA team)
Review the frequency of periodic reviews as part of the u201cBook of Worku201d project managed by CMS
Ensure bank reliance between u201csharedu201d customers between Paris branch and MUSEU is enabled
Any other tasks related to the KYC process



In particular the individual will be responsible for:


Ensuring that thorough and effective Customer Due Diligence is completed, by conducting Quality Control Assessments on entities/structures across all business lines (predominantly the complex structure/entities/product offerings) u2013 including New Business, Periodic Reviews and Event Driven Reviews. Raising issues and ensuring appropriate actions are undertaken before KYC approval.
Identifying thematic issues within the On-Boarding process, highlighting to management and recommending appropriate actions.
Liaising with Quality Assurance on any issues identified within the QA process, to consider impact and where needed make relevant changes to the QC process. In addition, where remedial action is required u2013 liaising and notifying the operational leads accordingly.
Liaising with Financial Crime KYC team on any issues identified within the 2nd line checks / testing, to consider impact and where needed make relevant changes to the QC process. In addition, where remedial action is required u2013 liaising and notifying the operational leads accordingly.
Supporting the QC Lead to understand, challenge and implement any changes to procedures.
Assisting in the development of a suite of Training for New & Existing Team members on all KYC/On-Boarding procedural related aspects.
Delivering training, where required, to front office representatives on KYC/On-Boarding procedural related aspects.
Delivering and support lean processes, to deliver effective and efficient KYC process.
Training and Development of more junior members of the team
Acting as a Subject Matter Expert in relation to all AML On-Boarding aspects, assisting on ad-hoc queries where required.
Supporting the QC Lead, producing relevant reports to key counterparties, identifying and resolving Anti Money Laundering/Sanctions issues or concerns, and providing support/guidance to more junior members of the team.
Keep abreast of developments in current trends and progress on money laundering, bribery and corruption and it prevention.



**WORK EXPERIENCE**



Essential:


At least 3 yearsu2019 experience in Anti Money Laundering, fraud and bribery or Financial Crime roles (ESSENTIAL)
Experience with Investment Banking & the On-Boarding of Corporate entities (Inc. Private Companies and SPVs) (ESSENTIAL)



**SKILLS AND EXPERIENCE**



**Functional / Technical Competencies:**


Native or bilingual fluency in English and French (ESSENTIAL)
Awareness of UK, French & EU KYC/Anti-Money Laundering regulations (ESSENTIAL)
Knowledge of various corporate structures (ESSENTIAL)
Able to communicate effectively to key stakeholders at all levels. (ESSENTIAL)
Attention to detail is essential (ESSENTIAL)
Ability to effectively utilize Microsoft Office (particularly word & excel). (ESSENTIAL)



**Education / Qualifications:**


Degree Level or relevant industry experience (ESSENTIAL)
Relevant qualifications in Anti Money Laundering, fraud and bribery or Financial Crime roles. (BENEFICIAL)



**PERSONAL REQUIREMENTS**


Excellent communication skills
Results driven, with a strong sense of accountability
A proactive, motivated approach.
The ability to operate with urgency and prioritise work accordingly
Strong decision making skills, the ability to demonstrate sound judgement
A structured and logical approach to work
Strong problem solving skills
A creative and innovative approach to work
Excellent interpersonal skills
The ability to manage large workloads and tight deadlines
Excellent attention to detail and accuracy
A calm approach, with the ability to perform well in a pressurised environment
Strong numerical skills
Excellent Microsoft Office skills
A confident approach, with the ability to provide clear direction to more junior members of the team
A strategic approach, with the ability to lead and motivate more junior members of the team



We are open to considering flexible working requests in line with organisational requirements.



MUFG is committed to embracing diversity and building an inclusive culture where all employees are valued, respected and their opinions count. We support the principles of equality, diversity and inclusion in recruitment and employment, and oppose all forms of discrimination on the grounds of age, sex, gender, sexual orientation, disability, pregnancy and maternity, race, gender reassignment, religion or belief and marriage or civil partnership.



We make our recruitment decisions in a non-discriminatory manner in accordance with our commitment to identifying the right skills for the right role and our obligations under the law.



At MUFG, our colleagues are our greatest assets. Our Culture Principles provide a roadmap for how each of our colleagues must think and act to become more client-obsessed, inclusive and innovative. They reflect who we are, who we want to be and what we expect from one another. We are excited to see you take the next step in exploring a career with us and encourage you to spend more time reviewing them!



**Our Culture Principles**


Client Centric
People Focused
Listen Up. Speak Up.
Innovate & Simplify
Own & Execute

**Do you want your voice heard and your actions to count?**



Discover your opportunity with Mitsubishi UFJ Financial Group (MUFG), one of the worldu2019s leading financial groups. Across the globe, weu2019re 120,000 colleagues, striving to make a difference for every client, organization, and community we serve. We stand for our values, building long-term relationships, serving society, and fostering shared and sustainable growth for a better world.



With a vision to be the worldu2019s most trusted financial group, itu2019s part of our culture to put people first, listen to new and diverse ideas and collaborate toward greater innovation, speed and agility. This means investing in talent, technologies, and tools that empower you to own your career.



Join MUFG, where being inspired is expected and making a meaningful impact is rewarded.



Mitsubishi UFJ Financial Group, Inc. (MUFG) is one of the worldu2019s leading financial groups. Headquartered in Tokyo and with over 360 years of history, MUFG has a global network with around 3,000 offices in more than 50 markets. The Group has over 180,000 employees, and offers services including commercial banking, trust banking, securities, credit cards, consumer finance, asset management, and leasing.



As one of the top financial groups globally with a vision to be the world's most trusted, we want to attract, nurture and retain the most talented individuals in the market. The size and range of MUFG's global business creates opportunities for our employees to stretch themselves and reap the rewards, whilst our common values, to behave with integrity and responsibility, and to build a culture which is fair, transparent, and honest, underpin everything that we do. We aim to be the financial partner of choice for our clients, whatever their requirements, building long-term relationships, serving society, and fostering shared and sustainable growth for a better world.



Please visit our website for more information - mufgemea.com.



Client KYC Group u201cCKGu201d is set up to support MUFG Bank and Securities business to manage the client KYC for New Business and Periodic assessments thereby enhancing client experience and generating efficiencies. Client KYC Group function for EMEA covers onboarding, Periodic assessments, Quality Controls, Quality Assurance Policy & Training along with AML and Shared services functions including BoW management, Screening etc.



**MAIN PURPOSE OF THE ROLE**



This individual will be responsible for conducting Quality Control (QC) assessments across new on-boarding, Periodic Reviews and Event Driven Reviews, working mainly on MUFG Bank Paris Branch customers.



Reporting to the QC Lead, the individual will be a member of the Client On-Boarding Team that covers a highly varied portfolio of entities u2013 ranging from simple customers to more complex structures and entities. As such it will be key for this individual to fully understand the KYC profile of the customers reviewed, and to assist the QC Lead in designing an effective Quality Control program, identifying and escalating risks appropriately.



This function is critical during both on-boarding and other reviews to ensure that the KYC process effectively mitigates the risks of Money Laundering, Bribery and Corruption, reputational and any other associate risks. With this in mind, the successful individual needs to have good experience within KYC, and a demonstrable strong knowledge of the AML/KYC environment.



Key stakeholders in this role are; Operational KYC counterparts, QA Counterparts, London and Paris Compliance, Front Office Relationship Managers/ Account Officers (JCIB and GCIB) and Audit. Working closely with stakeholders to both standardize and clarify requirements and proactively identify future issues with procedures/process. Driving forward and influencing change is therefore essential in this role.



This function will also assist the lead in the development and roll out of a suite of training (related to requirements / roles and responsibilities) for new and existing individuals within the team and for those within the various front office functions, where required. Working closely with individuals to improve the understanding of both the process and the underlying rationale for requirements.



**KEY RESPONSIBILITIES**



In this role, you will be responsible for:


review of the contents of the KYC file in CISNET to ensure that the contents in CISNET match with the attachments and comply with the requirements set out in the relevant KYC procedures and Operating Manuals
review of the screening checklist (to check whether World-Check and Factiva screenings have been correctly performed and that all hits have been correctly dispositioned on the checklist)
review of the data format (to ensure that the names are spelt accurately in CISNET and are entered under the adequate format).
review of the final risk rating of the customer (to ensure that it is in line with the rules set out in the Paris KYC Operating Manual)
Complete the QC Checklist for each KYC file reviewed
Liaise with all stakeholders involved in the KYC Process (including the Paris-based teams KYC teams on both GCIB and JCIB sides, Paris Compliance and Risk Department, and as the case may be Paris branch General Management)
Organize a KYC meeting on a monthly basis (agenda: tracking overdue cases, upcoming reviews etc., identifying any blocking points, reviewing QA metrics) including Paris branch stakeholders
Provide metrics/feedback on the quality of the KYC files (using the QC checklist) at the end of each month to Paris Compliance and General Management and other stakeholders as the case may be.
Providing relevant metrics/reports as required (regulators, GFCD, Head Office, etc)
Liaise with Paris Compliance for any clarifications/enhancements relating to the Paris KYC Operating Manual
Manage and track findings issued by the QA Team (providing response to QA team)
Review the frequency of periodic reviews as part of the u201cBook of Worku201d project managed by CMS
Ensure bank reliance between u201csharedu201d customers between Paris branch and MUSEU is enabled
Any other tasks related to the KYC process



In particular the individual will be responsible for:


Ensuring that thorough and effective Customer Due Diligence is completed, by conducting Quality Control Assessments on entities/structures across all business lines (predominantly the complex structure/entities/product offerings) u2013 including New Business, Periodic Reviews and Event Driven Reviews. Raising issues and ensuring appropriate actions are undertaken before KYC approval.
Identifying thematic issues within the On-Boarding process, highlighting to management and recommending appropriate actions.
Liaising with Quality Assurance on any issues identified within the QA process, to consider impact and where needed make relevant changes to the QC process. In addition, where remedial action is required u2013 liaising and notifying the operational leads accordingly.
Liaising with Financial Crime KYC team on any issues identified within the 2nd line checks / testing, to consider impact and where needed make relevant changes to the QC process. In addition, where remedial action is required u2013 liaising and notifying the operational leads accordingly.
Supporting the QC Lead to understand, challenge and implement any changes to procedures.
Assisting in the development of a suite of Training for New & Existing Team members on all KYC/On-Boarding procedural related aspects.
Delivering training, where required, to front office representatives on KYC/On-Boarding procedural related aspects.
Delivering and support lean processes, to deliver effective and efficient KYC process.
Training and Development of more junior members of the team
Acting as a Subject Matter Expert in relation to all AML On-Boarding aspects, assisting on ad-hoc queries where required.
Supporting the QC Lead, producing relevant reports to key counterparties, identifying and resolving Anti Money Laundering/Sanctions issues or concerns, and providing support/guidance to more junior members of the team.
Keep abreast of developments in current trends and progress on money laundering, bribery and corruption and it prevention.



**WORK EXPERIENCE**



Essential:


At least 3 yearsu2019 experience in Anti Money Laundering, fraud and bribery or Financial Crime roles (ESSENTIAL)
Experience with Investment Banking & the On-Boarding of Corporate entities (Inc. Private Companies and SPVs) (ESSENTIAL)



**SKILLS AND EXPERIENCE**



**Functional / Technical Competencies:**


Native or bilingual fluency in English and French (ESSENTIAL)
Awareness of UK, French & EU KYC/Anti-Money Laundering regulations (ESSENTIAL)
Knowledge of various corporate structures (ESSENTIAL)
Able to communicate effectively to key stakeholders at all levels. (ESSENTIAL)
Attention to detail is essential (ESSENTIAL)
Ability to effectively utilize Microsoft Office (particularly word & excel). (ESSENTIAL)



**Education / Qualifications:**


Degree Level or relevant industry experience (ESSENTIAL)
Relevant qualifications in Anti Money Laundering, fraud and bribery or Financial Crime roles. (BENEFICIAL)



**PERSONAL REQUIREMENTS**


Excellent communication skills
Results driven, with a strong sense of accountability
A proactive, motivated approach.
The ability to operate with urgency and prioritise work accordingly
Strong decision making skills, the ability to demonstrate sound judgement
A structured and logical approach to work
Strong problem solving skills
A creative and innovative approach to work
Excellent interpersonal skills
The ability to manage large workloads and tight deadlines
Excellent attention to detail and accuracy
A calm approach, with the ability to perform well in a pressurised environment
Strong numerical skills
Excellent Microsoft Office skills
A confident approach, with the ability to provide clear direction to more junior members of the team
A strategic approach, with the ability to lead and motivate more junior members of the team



We are open to considering flexible working requests in line with organisational requirements.



MUFG is committed to embracing diversity and building an inclusive culture where all employees are valued, respected and their opinions count. We support the principles of equality, diversity and inclusion in recruitment and employment, and oppose all forms of discrimination on the grounds of age, sex, gender, sexual orientation, disability, pregnancy and maternity, race, gender reassignment, religion or belief and marriage or civil partnership.



We make our recruitment decisions in a non-discriminatory manner in accordance with our commitment to identifying the right skills for the right role and our obligations under the law.



At MUFG, our colleagues are our greatest assets. Our Culture Principles provide a roadmap for how each of our colleagues must think and act to become more client-obsessed, inclusive and innovative. They reflect who we are, who we want to be and what we expect from one another. We are excited to see you take the next step in exploring a career with us and encourage you to spend more time reviewing them!



**Our Culture Principles**


Client Centric
People Focused
Listen Up. Speak Up.
Innovate & Simplify
Own & Execute