13 Multilingual Professionals jobs in the United Kingdom

Multi-lingual Account Manager
(French, German, or Italian speaking)

My client is an established and successful organisation based in Stafford, known for delivering unique service solutions and maintaining an outstanding global and local reputation. With a supportive and approachable management team and a collaborative culture, they continue to grow across international markets and I just LOVE recruiting for this client (I know we shouldn't have favourites, but they're up there!).

Due to continued expansion, they are now seeking Multi-lingual Account Managers to join their thriving and friendly sales team.

You will receive hands-on training and ongoing support from day one, with a genuine opportunity to increase your earnings thanks to a competitive commission structure and strong OTE potential.

Requires on of the following languages: French, German, Italian
Stafford
Monday – Friday
£25,000 to £30,000 (dependent on experience)
+ Uncapped Commission (Excellent Earning Potential)
Drivers only due to location

If you are fluent in any of the following languages – French, German,  Italian – and feel confident reaching out to new customers to promote services via multiple communication channels, I want to hear from you!

Role:

As the Multi-lingual Account Manager, based in Stafford, you will research and prospect new business, manage client relationships, and deliver outstanding account management and customer service.

Key responsibilities include:

• Proactively research and develop a pipeline of target companies.
• Cold call and engage with new businesses to introduce the company and its solutions.
• Respond to sales enquiries efficiently with competitive, tailored quotations.
• Maintain consistent communication to follow up on calls, quotations, and leads.
• Regularly liaise with existing customers to grow accounts and identify opportunities.
• Communicate confidently with stakeholders at all professional levels.
• Keep CRM records up to date, ensuring all activities are logged and monitored.
• Achieve and exceed KPIs and sales targets.
• Promote the company’s services through social media channels.

Requirements:

The ideal candidate will be based locally to Stafford, have previous sales experience and fluency in at least one of the listed languages, as well as good English language skills for training purposes.

Just as important – is a strong work ethic, self-motivation, and a positive, team-focused attitude!

You should also be:

• Resilient under pressure and able to manage a fast-paced workload.
• Confident and enthusiastic about cold calling and engaging new clients.
• Commercially minded with a solid understanding of sales processes.
• A strong communicator who can adapt to diverse customer profiles.
• Driven to provide high levels of service and solve client challenges.
• A collaborative team player who aligns with the company’s values.
• Proficient in IT, ideally with prior experience using CRM systems.

Additional Information:

• My client has an unbelievably positive and collaborative working environment and supportive team. Many have joined here from similar companies within the same industry because of the great reputation they have locally!
• Very achievable KPIs
• Uncapped commission & low threshold
• Performance bonus structure
• Early finish on Fridays
• Casual dress code
• Company events and social incentives
• On-site parking
• Company pension
• Sick pay
• 20 days holiday + bank holidays + your birthday off + Christmas shutdown
• Ongoing training and professional development
• Friendly, supportive management team

If you’re ready to bring your language skills and sales drive to an ambitious international business based in Stafford, please contact Safer Hand Solutions and ask for Hannah Kirk . Alternatively, apply now for immediate consideration.

Please note that Safer Hand Solutions are acting as an employment agency on behalf of the client. By applying, you agree to register with us and for us to hold your details on file. Due to high volumes, we will only contact shortlisted applicants, but may be in touch about similar opportunities.

Multilingual Customer Service Advisor

Fluency in Greek, Bulgarian, Arabic or Hebrew is highly desirable!

Maidstone based

Salary: 26,000
Start date: ASAP
Hybrid working: 4 days working from home / 1 in office

Our client, a well-established and growing business based in Maidstone, is looking to recruit a Digital Customer Support Executive to join their team on a hybrid working basis. This is a fantastic opportunity for a candidate with strong administrative and customer service skills, particularly in a digital environment, to contribute to a friendly and supportive organisation.

The successful candidate will be responsible for handling live chat enquiries, email support, and administrative tasks to ensure smooth customer interactions and back-office processes. The role offers a great balance of home and office working, with four days from home and one day in the office each week.

Apply now for immediate consideration!

Huntress Search Ltd acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles.

We practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orientation, mental or physical disability, age or gender. As an organisation, we encourage applications from all backgrounds and will ensure measures are met when required, to allow a fair process throughout.

PLEASE NOTE: We can only consider applications from candidates who have the right to work in the UK.

Our client is seeking a dedicated and fluent French-speaking Customer Support Specialist to join their vibrant team. This is a fully remote position, offering the flexibility to work from anywhere within the UK. You will be the primary point of contact for our French-speaking customer base, providing exceptional support via email, chat, and phone.

Core Responsibilities:

• Respond promptly and professionally to customer inquiries in French and English across various communication channels.
• Troubleshoot and resolve customer issues related to products and services, escalating complex problems as needed.
• Provide accurate information regarding orders, accounts, shipping, and product features.
• Maintain detailed and accurate customer records in the CRM system.
• Identify trends in customer inquiries and feedback, reporting insights to the management team.
• Contribute to the development of customer support documentation and FAQs.
• Ensure customer satisfaction by offering personalized and efficient solutions.
• Assist in onboarding new customers and guiding them through initial setup processes.
• Collaborate with internal teams (e.g., sales, technical support) to ensure seamless customer experience.
• Uphold the company's commitment to outstanding customer service.

Qualifications and Skills:

• Fluency in both spoken and written French and English is mandatory.
• Previous experience in a customer service or helpdesk role is highly desirable.
• Excellent communication, listening, and problem-solving skills.
• Proficiency in using CRM software and helpdesk ticketing systems.
• Ability to work independently and manage time effectively in a remote setting.
• Strong attention to detail and accuracy.
• A positive attitude and a passion for helping others.
• Comfortable working with technology and learning new software.
• Availability to work flexible shifts may be required, depending on customer demand.
• Resilience and the ability to handle challenging customer interactions with empathy and professionalism.

This fully remote role based in **Liverpool, Merseyside, UK** (though you can work from anywhere in the UK) is perfect for someone who thrives in a self-directed environment and possesses a genuine desire to support customers. Join a growing company that values its employees and offers significant opportunities for professional development. Become an essential part of our client's commitment to delivering top-tier support to their international clientele.

Do you want your voice heard and your actions to count? Discover your opportunity with Mitsubishi UFJ Financial Group (MUFG), one of the world’s leading financial groups. Across the globe, we’re 120,000 colleagues, striving to make a difference for every client, organization, and community we serve. We stand for our values, building long-term relationships, serving society, and fostering shared and sustainable growth for a better world.With a vision to be the world’s most trusted financial group, it’s part of our culture to put people first, listen to new and diverse ideas and collaborate toward greater innovation, speed and agility. This means investing in talent, technologies, and tools that empower you to own your career.Join MUFG, where being inspired is expected and making a meaningful impact is rewarded.Issuer Services cover the Primary market activity as Agent issuing Debt securities and Common Depository managing lifecycle events for Eurobonds, Global Bonds and Euro and Medium Term Note Programmes. Roles include bond issuance, safekeeping, record keeping and lifecycle event management. The team also cover MUFG Issued Notes and SPV’s.MAIN PURPOSE OF THE ROLE The Issuer Services team is in a pivotal position within MUFG Bank London and MUFG Securities EMEA covering a wide range of key primary market roles such as Agent, WHT Agent, Registrar, Common Depository as well as covering all operational aspects of MUFG’s Note issuance and SPV programmes.The main purpose of the role is to support the Issuer Services team in the processing and reviewing of all new issues and subsequent lifecycle events including Interest Rate calculations, Interest payments, Conversions and Redemptions. The team also work closely with the Issuance business based in Tokyo who are centre point for the Bank’s Japanese customers.KEY RESPONSIBILITIESThe main roles and responsibilities of the department and this role are:Common Depository – Administration and Safekeeping of the Global Bonds.Timely processing of Interest Letters and Payments.Timely processing of New Issue Closing process.Producing periodical reporting as required and within agreed timelines.Vault piling evidence when requested by the SI team.Bond Agency – cross training and assisting with new issue / programme and transaction management for Euro Bond issues whereby MUFG have been appointed as Agent up to and including, signing and closing, by liaising with external parties including the issuer, lead managers, lawyers, and ICSD’s.Principal Paying Agent – Ensuring safe settlement of funds.Calculation Agent – Calculating interest rates for FRN bonds. Issuing Agent – Liaising with Euroclear and external dealers to set up ISIN’s for new bonds.Taxation Agent – Ensuing correct amounts are submitted to Tax Office on the Issuers behalf.Conversion Agent – Instruct the execution of conversions and exchanges to the local CSD’s. MUFG Programme management and SPV Issuance programmes – day to day administration of the issuance of own notes including Calculation Agent, Corporate Action events & safe settlement of funds to the PPA and RM for external stakeholders.Strict adherence to CASS ensuring all CASS related procedures are documented and up-to-date.Supervisory Duties include:Supervising team members and joining 1-2-1’s with the team line manager.Co-ordinating query management for the team ensuring all queries are responded to in a timely manner.Diary Management (TMS).Payment checking and releasing.WORK EXPERIENCEPreferred:Minimum 3 years’ experience in an Issuer Services / Bond Agency type role.Experience in handling, analysing, interpreting a wide variety of data and processing accordingly in an accurate and timely manner.SKILLS AND EXPERIENCEFunctional / Technical Competencies:Preferred:Strong MS Excel skill (experience using Vlookup, Pivot Tables and Graphs);Computer literacy skills, Microsoft office including MS Outlook;Presentation skills.Japanese SpeakerEducation / Qualifications:Preferred:Degree or equivalent preferredPERSONAL REQUIREMENTSExcellent communication skills.Results driven, with a strong sense of accountability.A proactive, motivated approach.The ability to operate with urgency and prioritise work accordingly.A structured and logical approach to work.Strong problem solving skills.A creative and innovative approach to work.Excellent interpersonal skills.Control driven with excellent attention to detail and accuracy.A calm approach, with the ability to perform well in a pressurised environment.Strong numerical skills.We are open to considering flexible working requests in line with organisational requirements.MUFG is committed to embracing diversity and building an inclusive culture where all employees are valued, respected and their opinions count. We support the principles of equality, diversity and inclusion in recruitment and employment, and oppose all forms of discrimination on the grounds of age, sex, gender, sexual orientation, disability, pregnancy and maternity, race, gender reassignment, religion or belief and marriage or civil partnership.We make our recruitment decisions in a non-discriminatory manner in accordance with our commitment to identifying the right skills for the right role and our obligations under the law.

**Do you want your voice heard and your actions to count?**



Discover your opportunity with Mitsubishi UFJ Financial Group (MUFG), one of the worldu2019s leading financial groups. Across the globe, weu2019re 120,000 colleagues, striving to make a difference for every client, organization, and community we serve. We stand for our values, building long-term relationships, serving society, and fostering shared and sustainable growth for a better world.



With a vision to be the worldu2019s most trusted financial group, itu2019s part of our culture to put people first, listen to new and diverse ideas and collaborate toward greater innovation, speed and agility. This means investing in talent, technologies, and tools that empower you to own your career.



Join MUFG, where being inspired is expected and making a meaningful impact is rewarded.



**Issuer Services** cover the Primary market activity as Agent issuing Debt securities and Common Depository managing lifecycle events for Eurobonds, Global Bonds and Euro and Medium Term Note Programmes. Roles include bond issuance, safekeeping, record keeping and lifecycle event management. The team also cover MUFG Issued Notes and SPVu2019s.



**MAIN PURPOSE OF THE ROLE**



The Issuer Services team is in a pivotal position within MUFG Bank London and MUFG Securities EMEA covering a wide range of key primary market roles such as Agent, WHT Agent, Registrar, Common Depository as well as covering all operational aspects of MUFGu2019s Note issuance and SPV programmes.



The main purpose of the role is to support the Issuer Services team in the processing and reviewing of all new issues and subsequent lifecycle events including Interest Rate calculations, Interest payments, Conversions and Redemptions. The team also work closely with the Issuance business based in Tokyo who are centre point for the Banku2019s Japanese customers.



**KEY RESPONSIBILITIES**



The main roles and responsibilities of the department and this role are:


Common Depository u2013 Administration and Safekeeping of the Global Bonds.
Timely processing of Interest Letters and Payments.
Timely processing of New Issue Closing process.
Producing periodical reporting as required and within agreed timelines.
Vault maintenance.
Compiling evidence when requested by the SI team.
Bond Agency u2013 cross training and assisting with new issue / programme and transaction management for Euro Bond issues whereby MUFG have been appointed as Agent up to and including, signing and closing, by liaising with external parties including the issuer, lead managers, lawyers, and ICSDu2019s.


Principal Paying Agent u2013 Ensuring safe settlement of funds.
Calculation Agent u2013 Calculating interest rates for FRN bonds.
Issuing Agent u2013 Liaising with Euroclear and external dealers to set up ISINu2019s for new bonds.
Taxation Agent u2013 Ensuing correct amounts are submitted to Tax Office on the Issuers behalf.
Conversion Agent u2013 Instruct the execution of conversions and exchanges to the local CSDu2019s.
MUFG Programme management and SPV Issuance programmes u2013 day to day administration of the issuance of own notes including Calculation Agent, Corporate Action events & safe settlement of funds to the PPA and RM for external stakeholders.
Strict adherence to CASS ensuring all CASS related procedures are documented and up-to-date.



Supervisory Duties include:


Supervising team members and joining 1-2-1u2019s with the team line manager.
Co-ordinating query management for the team ensuring all queries are responded to in a timely manner.
Diary Management (TMS).
Payment checking and releasing.



**WORK EXPERIENCE**



Preferred:


Minimum 3 yearsu2019 experience in an Issuer Services / Bond Agency type role.
Experience in handling, analysing, interpreting a wide variety of data and processing accordingly in an accurate and timely manner.



**SKILLS AND EXPERIENCE**



**Functional / Technical Competencies:**



Preferred:


Strong MS Excel skill (experience using Vlookup, Pivot Tables and Graphs);
Computer literacy skills, Microsoft office including MS Outlook;
Presentation skills.
Japanese Speaker



**Education / Qualifications:**



Preferred:


Degree or equivalent preferred



**PERSONAL REQUIREMENTS**


Excellent communication skills.
Results driven, with a strong sense of accountability.
A proactive, motivated approach.
The ability to operate with urgency and prioritise work accordingly.
A structured and logical approach to work.
Strong problem solving skills.
A creative and innovative approach to work.
Excellent interpersonal skills.
Control driven with excellent attention to detail and accuracy.
A calm approach, with the ability to perform well in a pressurised environment.
Strong numerical skills.



We are open to considering flexible working requests in line with organisational requirements.



MUFG is committed to embracing diversity and building an inclusive culture where all employees are valued, respected and their opinions count. We support the principles of equality, diversity and inclusion in recruitment and employment, and oppose all forms of discrimination on the grounds of age, sex, gender, sexual orientation, disability, pregnancy and maternity, race, gender reassignment, religion or belief and marriage or civil partnership.



We make our recruitment decisions in a non-discriminatory manner in accordance with our commitment to identifying the right skills for the right role and our obligations under the law.



At MUFG, our colleagues are our greatest assets. Our Culture Principles provide a roadmap for how each of our colleagues must think and act to become more client-obsessed, inclusive and innovative. They reflect who we are, who we want to be and what we expect from one another. We are excited to see you take the next step in exploring a career with us and encourage you to spend more time reviewing them!



**Our Culture Principles**


Client Centric
People Focused
Listen Up. Speak Up.
Innovate & Simplify
Own & Execute

**Do you want your voice heard and your actions to count?**



Discover your opportunity with Mitsubishi UFJ Financial Group (MUFG), one of the worldu2019s leading financial groups. Across the globe, weu2019re 120,000 colleagues, striving to make a difference for every client, organization, and community we serve. We stand for our values, building long-term relationships, serving society, and fostering shared and sustainable growth for a better world.



With a vision to be the worldu2019s most trusted financial group, itu2019s part of our culture to put people first, listen to new and diverse ideas and collaborate toward greater innovation, speed and agility. This means investing in talent, technologies, and tools that empower you to own your career.



Join MUFG, where being inspired is expected and making a meaningful impact is rewarded.



**Issuer Services** cover the Primary market activity as Agent issuing Debt securities and Common Depository managing lifecycle events for Eurobonds, Global Bonds and Euro and Medium Term Note Programmes. Roles include bond issuance, safekeeping, record keeping and lifecycle event management. The team also cover MUFG Issued Notes and SPVu2019s.



**MAIN PURPOSE OF THE ROLE**



The Issuer Services team is in a pivotal position within MUFG Bank London and MUFG Securities EMEA covering a wide range of key primary market roles such as Agent, WHT Agent, Registrar, Common Depository as well as covering all operational aspects of MUFGu2019s Note issuance and SPV programmes.



The main purpose of the role is to support the Issuer Services team in the processing and reviewing of all new issues and subsequent lifecycle events including Interest Rate calculations, Interest payments, Conversions and Redemptions. The team also work closely with the Issuance business based in Tokyo who are centre point for the Banku2019s Japanese customers.



**KEY RESPONSIBILITIES**



The main roles and responsibilities of the department and this role are:


Common Depository u2013 Administration and Safekeeping of the Global Bonds.
Timely processing of Interest Letters and Payments.
Timely processing of New Issue Closing process.
Producing periodical reporting as required and within agreed timelines.
Vault maintenance.
Compiling evidence when requested by the SI team.
Bond Agency u2013 cross training and assisting with new issue / programme and transaction management for Euro Bond issues whereby MUFG have been appointed as Agent up to and including, signing and closing, by liaising with external parties including the issuer, lead managers, lawyers, and ICSDu2019s.


Principal Paying Agent u2013 Ensuring safe settlement of funds.
Calculation Agent u2013 Calculating interest rates for FRN bonds.
Issuing Agent u2013 Liaising with Euroclear and external dealers to set up ISINu2019s for new bonds.
Taxation Agent u2013 Ensuing correct amounts are submitted to Tax Office on the Issuers behalf.
Conversion Agent u2013 Instruct the execution of conversions and exchanges to the local CSDu2019s.
MUFG Programme management and SPV Issuance programmes u2013 day to day administration of the issuance of own notes including Calculation Agent, Corporate Action events & safe settlement of funds to the PPA and RM for external stakeholders.
Strict adherence to CASS ensuring all CASS related procedures are documented and up-to-date.



Supervisory Duties include:


Supervising team members and joining 1-2-1u2019s with the team line manager.
Co-ordinating query management for the team ensuring all queries are responded to in a timely manner.
Diary Management (TMS).
Payment checking and releasing.



**WORK EXPERIENCE**



Preferred:


Minimum 3 yearsu2019 experience in an Issuer Services / Bond Agency type role.
Experience in handling, analysing, interpreting a wide variety of data and processing accordingly in an accurate and timely manner.



**SKILLS AND EXPERIENCE**



**Functional / Technical Competencies:**



Preferred:


Strong MS Excel skill (experience using Vlookup, Pivot Tables and Graphs);
Computer literacy skills, Microsoft office including MS Outlook;
Presentation skills.
Japanese Speaker



**Education / Qualifications:**



Preferred:


Degree or equivalent preferred



**PERSONAL REQUIREMENTS**


Excellent communication skills.
Results driven, with a strong sense of accountability.
A proactive, motivated approach.
The ability to operate with urgency and prioritise work accordingly.
A structured and logical approach to work.
Strong problem solving skills.
A creative and innovative approach to work.
Excellent interpersonal skills.
Control driven with excellent attention to detail and accuracy.
A calm approach, with the ability to perform well in a pressurised environment.
Strong numerical skills.



We are open to considering flexible working requests in line with organisational requirements.



MUFG is committed to embracing diversity and building an inclusive culture where all employees are valued, respected and their opinions count. We support the principles of equality, diversity and inclusion in recruitment and employment, and oppose all forms of discrimination on the grounds of age, sex, gender, sexual orientation, disability, pregnancy and maternity, race, gender reassignment, religion or belief and marriage or civil partnership.



We make our recruitment decisions in a non-discriminatory manner in accordance with our commitment to identifying the right skills for the right role and our obligations under the law.



At MUFG, our colleagues are our greatest assets. Our Culture Principles provide a roadmap for how each of our colleagues must think and act to become more client-obsessed, inclusive and innovative. They reflect who we are, who we want to be and what we expect from one another. We are excited to see you take the next step in exploring a career with us and encourage you to spend more time reviewing them!



**Our Culture Principles**


Client Centric
People Focused
Listen Up. Speak Up.
Innovate & Simplify
Own & Execute

**Do you want your voice heard and your actions to count?**
Discover your opportunity with Mitsubishi UFJ Financial Group (MUFG), one of the world's leading financial groups. Across the globe, we're 120,000 colleagues, striving to make a difference for every client, organization, and community we serve. We stand for our values, building long-term relationships, serving society, and fostering shared and sustainable growth for a better world.
With a vision to be the world's most trusted financial group, it's part of our culture to put people first, listen to new and diverse ideas and collaborate toward greater innovation, speed and agility. This means investing in talent, technologies, and tools that empower you to own your career.
Join MUFG, where being inspired is expected and making a meaningful impact is rewarded.
**Issuer Services** cover the Primary market activity as Agent issuing Debt securities and Common Depository managing lifecycle events for Eurobonds, Global Bonds and Euro and Medium Term Note Programmes. Roles include bond issuance, safekeeping, record keeping and lifecycle event management. The team also cover MUFG Issued Notes and SPV's.
**MAIN PURPOSE OF THE ROLE**
The Issuer Services team is in a pivotal position within MUFG Bank London and MUFG Securities EMEA covering a wide range of key primary market roles such as Agent, WHT Agent, Registrar, Common Depository as well as covering all operational aspects of MUFG's Note issuance and SPV programmes.
The main purpose of the role is to support the Issuer Services team in the processing and reviewing of all new issues and subsequent lifecycle events including Interest Rate calculations, Interest payments, Conversions and Redemptions. The team also work closely with the Issuance business based in Tokyo who are centre point for the Bank's Japanese customers.
**KEY RESPONSIBILITIES**
The main roles and responsibilities of the department and this role are:
+ Common Depository - Administration and Safekeeping of the Global Bonds.
+ Timely processing of Interest Letters and Payments.
+ Timely processing of New Issue Closing process.
+ Producing periodical reporting as required and within agreed timelines.
+ Vault maintenance.
+ Compiling evidence when requested by the SI team.
+ Bond Agency - cross training and assisting with new issue / programme and transaction management for Euro Bond issues whereby MUFG have been appointed as Agent up to and including, signing and closing, by liaising with external parties including the issuer, lead managers, lawyers, and ICSD's.
+ Principal Paying Agent - Ensuring safe settlement of funds.
+ Calculation Agent - Calculating interest rates for FRN bonds.
+ Issuing Agent - Liaising with Euroclear and external dealers to set up ISIN's for new bonds.
+ Taxation Agent - Ensuing correct amounts are submitted to Tax Office on the Issuers behalf.
+ Conversion Agent - Instruct the execution of conversions and exchanges to the local CSD's.
+ MUFG Programme management and SPV Issuance programmes - day to day administration of the issuance of own notes including Calculation Agent, Corporate Action events & safe settlement of funds to the PPA and RM for external stakeholders.
+ Strict adherence to CASS ensuring all CASS related procedures are documented and up-to-date.
Supervisory Duties include:
+ Supervising team members and joining 1-2-1's with the team line manager.
+ Co-ordinating query management for the team ensuring all queries are responded to in a timely manner.
+ Diary Management (TMS).
+ Payment checking and releasing.
**WORK EXPERIENCE**
Preferred:
+ Minimum 3 years' experience in an Issuer Services / Bond Agency type role.
+ Experience in handling, analysing, interpreting a wide variety of data and processing accordingly in an accurate and timely manner.
**SKILLS AND EXPERIENCE**
**Functional / Technical Competencies:**
Preferred:
+ Strong MS Excel skill (experience using Vlookup, Pivot Tables and Graphs);
+ Computer literacy skills, Microsoft office including MS Outlook;
+ Presentation skills.
+ Japanese Speaker
**Education / Qualifications:**
Preferred:
+ Degree or equivalent preferred
**PERSONAL REQUIREMENTS**
+ Excellent communication skills.
+ Results driven, with a strong sense of accountability.
+ A proactive, motivated approach.
+ The ability to operate with urgency and prioritise work accordingly.
+ A structured and logical approach to work.
+ Strong problem solving skills.
+ A creative and innovative approach to work.
+ Excellent interpersonal skills.
+ Control driven with excellent attention to detail and accuracy.
+ A calm approach, with the ability to perform well in a pressurised environment.
+ Strong numerical skills.
We are open to considering flexible working requests in line with organisational requirements.
MUFG is committed to embracing diversity and building an inclusive culture where all employees are valued, respected and their opinions count. We support the principles of equality, diversity and inclusion in recruitment and employment, and oppose all forms of discrimination on the grounds of age, sex, gender, sexual orientation, disability, pregnancy and maternity, race, gender reassignment, religion or belief and marriage or civil partnership.
We make our recruitment decisions in a non-discriminatory manner in accordance with our commitment to identifying the right skills for the right role and our obligations under the law.
At MUFG, our colleagues are our greatest assets. Our Culture Principles provide a roadmap for how each of our colleagues must think and act to become more client-obsessed, inclusive and innovative. They reflect who we are, who we want to be and what we expect from one another. We are excited to see you take the next step in exploring a career with us and encourage you to spend more time reviewing them!
**Our Culture Principles**
+ Client Centric
+ People Focused
+ Listen Up. Speak Up.
+ Innovate & Simplify
+ Own & Execute

The Centre for Information Resilience (CIR) is an independent organisation dedicated to exposing human rights violations and threats to democracy. We achieve this through open source research, digital investigations, capacity-building with local partners, and collaboration with media to amplify our impact.

CIR was born out of a determination to expose those spreading harm – online and offline – around the world, particularly in areas of violent conflict, such as Ukraine, Sudan and Myanmar. Our projects are at the forefront of efforts to investigate and document human rights abuses, war crimes, harms targeting women and minorities, and influence operations. We work closely with multilateral and national justice accountability bodies.

The Role

Number of roles: 2 - 1 full time and 1 part-time

Contract Type: Contractor

Closing date: 2nd October 2025 at 23:55pm

Contract length: 13 October 2025 until end of March 2026

Hours needed for this role: We're open to both part-time and full-time candidates, depending on the candidate's availability.

Location: Remote-friendly - Candidates should be available to work within a time zone that is no more than ±3 hours from UK time (GMT/BST), to allow for effective collaboration with the team.

Languages: You must be able to work proficiently in both English and French

Requirements

Main Responsibilities

• Apply open-source investigation and analytical techniques to collect, collate, verify and analyse data from open sources, and record the information in databases with pre-set information fields and ensure they are appropriately sourced and comprehensively capture the topic within the project’s scope.
• Review data entries to ensure their accuracy and relevance to the project.
• Contribute to timely delivery of high quality project outputs including briefings.
• Contribute to internal reviews of effectiveness and identify opportunities to improve efficiency of project activities.

Essential Criteria:

• Proven track record in OSINT-driven investigations.
• Proficient research language skills in French language.
• Experience in projects with sizeable datasets.
• Basic skills in satellite imagery including tools such as ArcGIS.
• Ability to work independently, including time management and prioritisation.
• Excellent written and verbal communication skills, including the ability to translate technical terminology for lay audiences and to support clear, comprehensive and timely data collection.

Desirable:

• External stakeholder management.
• Experience presenting and briefing clients.
• Experience coordinating Regional Researchers.

Recruitment Process

To apply, please submit your CV and complete the application form questions. Shortlisted candidates will be invited to interview, which can be conducted remotely unless specified otherwise. CIR encourages applicants from under-represented communities.

CIR is an equal opportunities employer. If you require adjustments or additional support to complete this process, please let us know in your application.

Do you want your voice heard and your actions to count? Discover your opportunity with Mitsubishi UFJ Financial Group (MUFG), one of the world’s leading financial groups. Across the globe, we’re 120,000 colleagues, striving to make a difference for every client, organization, and community we serve. We stand for our values, building long-term relationships, serving society, and fostering shared and sustainable growth for a better world.With a vision to be the world’s most trusted financial group, it’s part of our culture to put people first, listen to new and diverse ideas and collaborate toward greater innovation, speed and agility. This means investing in talent, technologies, and tools that empower you to own your career.Join MUFG, where being inspired is expected and making a meaningful impact is rewarded.Mitsubishi Financial Group, Inc. (MUFG) is one of the world’s leading financial groups. Headquartered in Tokyo and with over 360 years of history, MUFG has a global network with around 3,000 offices in more than 50 markets. The Group has over 180,000 employees, and offers services including commercial banking, trust banking, securities, credit cards, consumer finance, asset management and leasing.MUFG aims to be the world’s most trusted financial group through close collaboration among its operating companies, and to respond to all of the financial needs of it’s clients, serving society, and fostering shared and sustainable growth for a better world.MAIN PURPOSE OF THE ROLE Within the Trade Finance Middle Office, assist with, and gain experience in, the monitoring of exposures to ensure approved limits are respected. Assist with, and gain experience in, the maintenance, creation and set up of all necessary controls and administrative duties (including the operational aspects of the transaction management system (‘TRAC’), required for facility and day to day operation.KEY RESPONSIBILITIESEssential Functions:With support, perform reviews of term sheets, credit applications (Ringi’s) & facility documentation from an operational perspective to ensure workability. This will ensure smooth and efficient deal processing when necessary without unnecessary delays.Gain experience in the review of client drawdown requests to ensure that transactions are in accordance with the terms of the approved facilities. Gain experience in the review of Guarantee wording client requests in line with governing rules such as ISP 98 and URDG 758 to ensure that they respect the terms of approved facilities and that the Bank is protected from a Legal Standpoint.Primarily provide administrative support for all products related to the ETBO for non-commodity related business together with assistance to CSTF for commodity related business if/when required.Gain experience in daily liaison with respective stake holders such as clients, relationship, product managers and operational units.Assisting and gaining experience in the monitoring and control of the complete ETBO exposure under the present facility portfolio. This will help to ensure the correct determination of facility availability at time of new requests or enquiries, and allow decisions to be made that cause transactions to be cancelled or repaid.To assist with the monitoring of inward communications and prioritisation according to the importance of subject matter with an emphasis on client centricity.Become familiar with individual processes and business flows for each different client; with a view to taking client ownership within the team once knowledge based deemed adequate. This is an essential function necessary for client experience and knowledge level up to new or additional members joining TFMO.Monitor balances between Bank’s accounting system and exposure management tools for all allocated or monitored limits in order to retain an accurate record of exposure.To gain experience and assist with obtaining reporting from the Jasper system and helping to ensure this correctly reflects the exposure relative to the facilities under the control and management of TFMO, and that at the appropriate reconciliation periods the control systems (TRAC) are in parallel with the banks accounting system OVS.WORK EXPERIENCEEssential:Previous operational experience in a Guarantees, Trade Finance related product environment.Additional language skills (French)PERSONAL REQUIREMENTSExcellent communication skillsCollaborative nature and good team working ethos.Results driven, with a strong sense of accountabilityA proactive, motivated approach.The ability to operate with urgency and prioritise work accordinglyExcellent interpersonal skillsExcellent attention to detail and accuracyA calm approach, with the ability to perform well in a pressurised environmentWe are open to considering flexible working requests in line with organisational requirements.MUFG is committed to embracing diversity and building an inclusive culture where all employees are valued, respected and their opinions count. We support the principles of equality, diversity and inclusion in recruitment and employment, and oppose all forms of discrimination on the grounds of age, sex, gender, sexual orientation, disability, pregnancy and maternity, race, gender reassignment, religion or belief and marriage or civil partnership.We make our recruitment decisions in a non-discriminatory manner in accordance with our commitment to identifying the right skills for the right role and our obligations under the law.