12 National Retail Chains jobs in Chiswick
Retail Operations Manager
Posted 10 days ago
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Job Description
Retail Operations Manager - Charity Retail (No Weekends!)
Location: Romford Head Office
Salary: 34,532 p.a. FTE (27,625 actual for 30 hours over 4 days)
Contract: Permanent, Part-Time (30 hours over 4 or 5 days)
Hours: 9am - 5pm (Monday to Friday only)
Benefits: 28 days' holiday including your birthday off + bank holidays
Are you a passionate estates or retail operations professional ready to make a real difference in the charity sector?
We're recruiting a Retail Operations Manager to support a respected charity retail team with multi-site estates and maintenance coordination.
About the Role
This is an exciting opportunity for an experienced and hands-on operations professional to take ownership of the day-to-day management of this charity's retail estate. You'll play a vital part in maintaining a safe, compliant, and efficient environment across all retail locations.
Working closely with the Head of Retail and Director of Income Generation, you will:
- Manage property maintenance, repairs, and site compliance across retail stores
- Act as main contact for landlords, agents, and external contractors
- Lead health & safety compliance across sites in partnership with internal H&S leads
- Oversee service contracts, waste management, cleaning, and insurance claims
- Work to budget, using lean management practices to control costs
- Represent retail operations at internal meetings and cascade updates
- You will also manage a Retail Operations Assistant and support volunteers when needed.
What We're Looking For
We're looking for someone with:
- Experience in retail, estates or facilities management across multiple sites
- Key knowledge of retail operations
- Strong knowledge of health & safety and contractor management
- Great organisational and planning skills with a keen eye for detail
- The ability to build relationships and influence stakeholders at all levels
- Excellent IT and reporting skills
- A proactive, hands-on approach and the ability to think on your feet
- A background in the charity sector or retail operations is desirable
Why Join Us?
- Flexible working: 30 hours across 4 or 5 days to suit your lifestyle
- No weekend working
- Generous holiday allowance including your birthday off
- A values-driven, inclusive, and supportive environment
- The chance to play a key role in helping a charity achieve its mission
Ready to Make a Difference?
Apply now and help support a growing charity retail team through high-impact estates and operations work.
By applying for this role, you are consenting for C2 Recruitment to hold and process your data in compliance with the General Data Protection Regulations.
To view other great vacancies at C2 Recruitment, please visit our website or call us for a confidential chat about upcoming opportunities in:
Buying & Merchandising and Ecommerce | Charity & Non Profit | Design, Technical, Wholesale & Production | Finance | HR & Talent | H&S & Compliance | Hospitality, Catering & Leisure | Marketing, Digital & Technology | Office & Administration | Property & Centre Management | Retail, Trade and Luxury Operations | Senior Appointments & Executive | Sales & FMCG | Supply Chain & Logistics & Warehouse | Manufacturing & Engineering
Head of Retail Operations
Posted 4 days ago
Job Viewed
Job Description
Zachary Daniels is proud to be retained by a purpose-led, FCA-regulated retailer in the search for a senior national sales leader.
The Opportunity
We're seeking an experienced and values-driven Head of Retail Operations to lead the national field sales and capability strategy for a regulated UK retailer. Reporting directly into the Executive Team, this role is critical to the business's mission: delivering meaningful, compliant, and customer-first services at scale.
You will lead a field-based team of Sales Managers and Learning & Development Managers, overseeing performance, training, and culture across a large multi-site estate. You will also work closely with Regional and Divisional Managers to ensure alignment between operational performance and sales capability in every location.
This is a high-impact, highly visible role suited to a commercial operator who thrives in regulated, customer-focused environments someone who knows what it takes to lead in a complex, multi-region operation.
Key Responsibilities
Lead the national retail sales operation, including structure, performance, and culture transformation
Directly manage a UK-wide team of Sales Managers and Learning & Development Managers
Build and deliver scalable onboarding, coaching, and performance development programmes
Ensure all sales activity is fully FCA compliant, ethical, and customer-focused
Work in partnership with Regional and Divisional Managers to drive consistent operational and sales excellence across the retail estate
Analyse sales performance and drive uplift through actionable insight and best-practice scaling
Collaborate across functions-Operations, Compliance, and Commercial-to deliver aligned execution
Regularly engage with frontline teams through national site visits and coaching interventions
Be a cultural leader, bringing energy and purpose to the field while driving performance
What We're Looking For
We're looking for a dynamic, hands-on commercial leader with experience overseeing large field operations-someone who understands how to lead sales teams in highly regulated sectors and create sustainable growth through people and process.
Essential Experience
Proven leadership in a large, multi-site environment, operating at national, divisional, or regional level
Strong background in regulated industries such as financial services, insurance, telecoms, automotive, or regulated retail
Experience leading and developing field-based sales and L&D teams
Track record of sales transformation, capability building, and improving conversion at scale
Working knowledge of FCA regulation, and how to apply it operationally in a retail context
Demonstrated ability to blend commercial ambition with ethical and customer-first delivery
Proficiency in CRM systems, digital training platforms, and data-led performance management
Why Join?
Executive-level influence in a purpose-led, transformation-focused business
High-impact opportunity to shape culture, capability, and customer outcomes
Competitive package with bonus, car allowance, and full benefits
UK-wide remit with meaningful leadership responsibility
Apply Now
BBBH34244Head of Retail Operations
Posted 4 days ago
Job Viewed
Job Description
Zachary Daniels is proud to be retained by a purpose-led, FCA-regulated retailer in the search for a senior national sales leader.
The Opportunity
We're seeking an experienced and values-driven Head of Retail Operations to lead the national field sales and capability strategy for a regulated UK retailer. Reporting directly into the Executive Team, this role is critical to the business's mission: delivering meaningful, compliant, and customer-first services at scale.
You will lead a field-based team of Sales Managers and Learning & Development Managers, overseeing performance, training, and culture across a large multi-site estate. You will also work closely with Regional and Divisional Managers to ensure alignment between operational performance and sales capability in every location.
This is a high-impact, highly visible role suited to a commercial operator who thrives in regulated, customer-focused environments someone who knows what it takes to lead in a complex, multi-region operation.
Key Responsibilities
Lead the national retail sales operation, including structure, performance, and culture transformation
Directly manage a UK-wide team of Sales Managers and Learning & Development Managers
Build and deliver scalable onboarding, coaching, and performance development programmes
Ensure all sales activity is fully FCA compliant, ethical, and customer-focused
Work in partnership with Regional and Divisional Managers to drive consistent operational and sales excellence across the retail estate
Analyse sales performance and drive uplift through actionable insight and best-practice scaling
Collaborate across functions-Operations, Compliance, and Commercial-to deliver aligned execution
Regularly engage with frontline teams through national site visits and coaching interventions
Be a cultural leader, bringing energy and purpose to the field while driving performance
What We're Looking For
We're looking for a dynamic, hands-on commercial leader with experience overseeing large field operations-someone who understands how to lead sales teams in highly regulated sectors and create sustainable growth through people and process.
Essential Experience
Proven leadership in a large, multi-site environment, operating at national, divisional, or regional level
Strong background in regulated industries such as financial services, insurance, telecoms, automotive, or regulated retail
Experience leading and developing field-based sales and L&D teams
Track record of sales transformation, capability building, and improving conversion at scale
Working knowledge of FCA regulation, and how to apply it operationally in a retail context
Demonstrated ability to blend commercial ambition with ethical and customer-first delivery
Proficiency in CRM systems, digital training platforms, and data-led performance management
Why Join?
Executive-level influence in a purpose-led, transformation-focused business
High-impact opportunity to shape culture, capability, and customer outcomes
Competitive package with bonus, car allowance, and full benefits
UK-wide remit with meaningful leadership responsibility
Apply Now
BBBH34244Head of Retail Operations
Posted today
Job Viewed
Job Description
Senior Retail Operations Manager
Posted today
Job Viewed
Job Description
Key Responsibilities:
- Oversee the day-to-day operations of multiple retail stores, ensuring optimal performance and efficiency.
- Drive sales performance and profitability across all assigned locations, implementing strategies to achieve targets.
- Manage store budgets, including sales, expenses, and inventory, to ensure financial objectives are met.
- Recruit, train, mentor, and develop store management teams and staff.
- Ensure consistent implementation of brand standards, visual merchandising guidelines, and customer service policies.
- Monitor key performance indicators (KPIs) and provide regular reports to senior management.
- Maintain high standards of store presentation, cleanliness, and organisation.
- Ensure compliance with all health, safety, and security regulations.
- Manage inventory levels, stock control, and loss prevention strategies.
- Foster a positive and engaging work environment that promotes teamwork and customer focus.
Qualifications:
- Proven experience in retail management, with at least 3-5 years in a multi-site or senior management role.
- Strong track record of achieving sales targets and driving operational efficiency.
- Excellent leadership, communication, and interpersonal skills.
- In-depth knowledge of retail operations, merchandising, and customer service best practices.
- Ability to analyse sales data and identify trends to inform decision-making.
- Strong financial acumen and experience managing budgets and P&L statements.
- Proficiency in retail management software and POS systems.
- Willingness to travel regularly to store locations.
- High level of professionalism and a customer-centric approach.
- Bachelor's degree in Business, Marketing, or a related field is preferred.
Senior Retail Operations Manager - E-commerce Focus
Posted today
Job Viewed
Job Description
The Senior Retail Operations Manager will be responsible for driving operational excellence within our retail stores and supporting the efficient execution of our e-commerce strategy. You will manage store teams, optimize inventory management, ensure adherence to visual merchandising standards, and implement best practices in customer service. A key focus will be on improving efficiency and customer satisfaction within the retail environment while collaborating with the e-commerce team to ensure smooth order fulfillment and delivery processes.
Key responsibilities include developing and implementing operational plans, managing store budgets, recruiting, training, and developing store staff, and ensuring compliance with all health and safety regulations. You will analyze sales data and operational metrics to identify areas for improvement and implement corrective actions. Experience in managing multiple retail locations, leading teams, and a solid understanding of retail technology (POS systems, inventory management software) are essential. A strong grasp of e-commerce operations, including warehouse management, shipping logistics, and online customer service, is highly desirable. Excellent leadership, problem-solving, and decision-making skills are crucial for success in this demanding role.
We are looking for a proactive, results-driven individual with a passion for the retail industry and a commitment to delivering exceptional customer experiences. You should be adept at managing change, motivating teams, and driving performance in a fast-paced retail environment. A strategic mindset and the ability to balance operational demands with strategic growth initiatives are key.
Responsibilities:
- Oversee the daily operations of multiple retail store locations.
- Manage and develop high-performing store management and associate teams.
- Ensure exceptional customer service standards are met and exceeded.
- Optimize inventory management, stock control, and loss prevention strategies.
- Implement and enforce visual merchandising guidelines and store presentation standards.
- Manage store budgets, P&L, and operational expenses effectively.
- Drive sales performance and achieve key performance indicators (KPIs).
- Collaborate with the e-commerce team to ensure seamless omni-channel operations.
- Implement operational improvements and efficiencies.
- Ensure compliance with all company policies, procedures, and health & safety regulations.
- Bachelor's degree in Business Administration, Retail Management, or a related field.
- Minimum of 7 years of progressive experience in retail operations management.
- Proven track record of managing multiple store locations and large teams.
- Strong understanding of retail KPIs, P&L management, and inventory control.
- Experience with e-commerce fulfillment and omni-channel retail operations is a significant advantage.
- Excellent leadership, communication, and interpersonal skills.
- Ability to analyze data and make informed operational decisions.
- Proficiency in POS systems and retail management software.
Retail Lead Operations (Croydon) F/T 40HRS
Posted 9 days ago
Job Viewed
Job Description
**WHO ARE WE LOOKING FOR?**
Our purpose is to unite the world through sport to create a healthy planet, active communities, and an equal playing field for all. To stay at the top of our game, we're looking for passionate and driven Athletes who can help provide the kind of above-and-beyond service that inspires Nike fans for life!
As a **Lead (Supervisor)** dedication and commitment are as fundamental as any previous work history you bring with you. This critical role supports with managing the store within the back-of-house functions, working with the team to deliver all logistical requirements and to ensure the Sales team has a full range of product on offer to sell.
**WHAT WILL YOU WORK ON?**
- Support with managing our daily re-stocking of product/stock maintenance
- Ensuring execution of timely product turnaround from back-of-house to the sales floor
- Assist Logistics team, ensuring that they meet performance expectations
- Delivering financial results - driving the execution of logistics processes to enable Sales targets to be achieved
- supporting leadership team with Workplace Health & Safety & ensuring that safe practices are followed at all times
**WHAT YOU BRING TO NIKE?**
- Previous relevant operations experience and good knowledge of warehousing systems
- Outstanding communication skills, both written & verbal
- Experience managing a team
- Solid organisation skills
- Attention to detail, reading & understanding reports
- A passion for the NIKE brand
- A natural sense of urgency and an energetic demeanor
**WHAT'S IN IT FOR YOU?**
- At Nike we believe in human potential. We will invest in you as a Leader and focus on your development
- Competitive salary, generous product discounts and yearly bonus
- Full uniform provided twice per year
AVAILABILITY REQUIREMENTS
**The successful candidate will work on a rotating roster and must be available to work weekends, evenings across 7 fully flexible days**
NIKE, Inc. is committed to employing a diverse workforce. Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, protected veteran status, or disability. NIKE is committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the employment process, please call +1 and let us know the nature of your request, your location and your contact information.
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Retail Assistant (Athlete) Operations Nike West London F/T40 HRS
Posted 5 days ago
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Job Description
+ Using your expertise in the field of exceptional consumer service and product knowledge to serve and deliver a premium brand experience to our consumers.
+ Assisting our retail leads and floor managers (Coaches) in training new employees
+ Supporting various store departments (e.g. operate cash register, manage incoming and outgoing goods, refill products on shopfloor, build visual displays) and recommending appropriate products to reach sales targets.
+ Using your knowledge for digital devices to create a bond between online and offline sales or services in the store.
+ Informing consumers and new teammates about the NIKE products and services
+ Improving your own knowledge via our tools and training courses to stay up to date and to seek for more insights on sales trends, NIKE products, services, and culture **What you get:**
+ One of the best compensation and benefits packages in the industry
+ Opportunity for monthly performance-based bonus
+ A supportive team that values Diversity, Equity & Inclusion ( A career at a company at the forefront of the sports and fashion industry
+ Generous online and in-store employee discounts and a brand-new NIKE outfit for you to sport with your teammates on the sales floor. **Qualifications**
+ Customer service and/or retail experience preferred.
+ Effective communicator, brand ambassador, and collaborative teammate
+ Demonstrated ability to apply product sales techniques.
+ Flexible with scheduling and available to work retail hours, which may include day, evening, weekends, and/or holidays, based on department and store/company needs. **Availability**
+ Full availability shift patterns will be at maximum 5/7 working days.
+ Must be available to work evenings and available Saturday & Sunday
+ Shift start times Mon-Friday 6:30am and Sunday 7am (must be able to start)Apply now online (it is recommended that you indicate your availability in your resume!). We are waiting for you!NIKE, Inc. is a growth company that looks for team members to grow with it. Nike offers a generous total rewards package, casual work environment, a diverse and inclusive culture, and an electric atmosphere for professional development. No matter the location, or the role, every Nike employee shares one galvanizing mission: To bring inspiration and innovation to every athlete* in the world.NIKE, Inc. is committed to employing a diverse workforce. Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, veteran status,
**Attachments**
**Business Process History**
NIKE, Inc. is committed to employing a diverse workforce. Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, protected veteran status, or disability. NIKE is committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the employment process, please call +1 and let us know the nature of your request, your location and your contact information.
Sales & Operations Director - Beauty & Cosmetic Retail / Franchise (Hybrid)
Posted today
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Job Description
Sales & Operations Director – Beauty & Cosmetic Retail / Franchise
Location:
London (Hybrid – 2 days office / field & home-based)
Salary:
up to £100,000 + bonus
Travel:
UK-wide
Are you a high-performing multi-site leader from QSR, fast casual, or premium retail ready to step into the beauty and cosmetic sector?
Do you thrive on delivering commercial results, building high-performing teams, and engag.
ADZN1_UKCT
National Accounts Manager (major UK retail)
Posted today
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Job Description
Job Title: National Accounts Manager
Remuneration: £50,000 – £60,000 + car allowance and personal bonus scheme
Start Date: asap
At Vitabiotics, you'll find a diverse bunch of talented folks who come from a wide range of backgrounds and possess an extensive array of experience. What brings us all together is a culture that thrives on innovation, mutual respect, team work and a sense of commitment. Vitabiotics is truly a great place to work!
About Vitabiotics
Vitabiotics has pioneered advances in nutritional healthcare products for over 50 years and the range includes many of Britain’s leading supplement brands such as Perfectil, Pregnacare, Wellman, Wellwoman and Menopace.
As the UK’s No.1 vitamin company, exporting to over 100 countries, Vitabiotics is widely acknowledged as leaders in innovation and in 2018 became the first vitamin company to twice receive the Queen’s Award for Innovation, awarded for its ground breaking clinical research.
About role
As part of our commitment to innovation and development, we are looking for an experienced National Accounts Manager to join our ambitious and dynamic customer facing Sales team. Our national accounts team deliver an award winning service to many of the biggest names in retail including Boots, Holland & Barrett, Superdrug, Tesco, ASDA.
Responsibilities
- Strategic management of some of Vitabiotics’ largest customers.
- Day-to-day management of national account issues and joint business plans.
- Oversee sales promotional strategies for each national account, across all brands including negotiating annual budgets.
- Negotiating any listings fees/exclusivity.
- Arranging regular review meetings.
- Ensuring all aspects of promotional planning are implemented effectively, according to budget and Vitabiotics above the line marketing.
- Working with our logistics department and our national accounts to assess their requirements and ensure smooth supply chain and deliveries.
- Creating and providing forecasting and sales analysis to our logistics department and national accounts.
- Negotiating margins, price increases and shelf positioning with national accounts.
- Ensuring the successful launch of new products into all national accounts.
- NPD projects with new categories and new retail/wholesale partners.
- Supporting brand image and values in store.
Requirements
- Educated to degree level or equivalent.
- Extensive experience in managing national accounts in the multiple grocery and multiple High Street (pharmacy) sectors.
- Knowledge/experience of retail supply chain process.
- Strong negotiation skills.
- Must hold a full, valid, clean driving licence.
Benefits
- Competitive annual leave package (24 days plus bank holidays – increases to 27 days after 5 years’ service).
- Bupa dental cover.
- Private medical insurance.
- 50% staff discount on all Vitabiotics products.
- Staff skills training.
- Health and wellbeing programme.
- Pension contributions.
- Sick pay support.
- Free onsite parking.
- Enhanced maternity or paternity leave.
- Company events.
- Fresh fruit and snacks.
- 2 Charity days a year.
- Free EV charging station.