441 Retail Operations jobs in the United Kingdom

• Develop and implement long-term operational strategies to enhance the efficiency and effectiveness of retail stores.
• Analyze sales data, operational metrics, and customer feedback to identify trends, challenges, and opportunities for improvement.
• Design and standardize operational processes, procedures, and best practices across all retail locations.
• Lead projects focused on optimizing store layouts, inventory management, staffing models, and customer service protocols.
• Collaborate closely with retail management, merchandising, and marketing teams to align operational strategies with business goals.
• Develop key performance indicators (KPIs) and reporting frameworks to monitor operational performance and drive accountability.
• Conduct market research and competitor analysis to identify emerging trends and best practices in retail operations.
• Identify and evaluate technology solutions that can support and improve retail operations.
• Develop training programs and materials to ensure consistent implementation of operational standards.
• Manage budgets for operational improvement initiatives and track return on investment.

• Proven experience in a senior operations management or strategy role within the retail sector.
• Demonstrable success in developing and implementing operational strategies that drive significant business improvements.
• Strong analytical skills with the ability to interpret complex data and translate it into actionable insights.
• Excellent understanding of retail business models, supply chain, and customer experience principles.
• Proficiency in retail management software and data analysis tools.
• Exceptional leadership, communication, and interpersonal skills.
• Ability to work autonomously and lead cross-functional teams in a remote environment.
• Bachelor's degree in Business Administration, Operations Management, or a related field; MBA is a plus.
• Experience in change management and process re-engineering.

Retail Operations Lead | London | Hybrid |Up to £42,000

My client is a leader in its market, looking for a Retail Operations Lead to support our central operations team in ensuring our retail stores are fully set up and operational across multiple digital platforms. The position allows hybrid working, 3 days based in our Central London office and 2 days working from home.

Benefits include:

• Salary up to £2,000
• Hybrid working
• Employee discount
• Early finish on Fridays
• Birthday day off
• Medical cover
• Lunch allowance and so much more…

Our Retail Operations Lead role:

This role is integral to managing network changes, such as store openings, closures, refurbishments and ensuring seamless access to systems that enable daily retail operations. You will be the go-to contact for platform access and configuration, working closely with internal teams and external vendors to maintain accuracy, efficiency and operational readiness across the retail network.

Retail Operation Lead Responsibilities:

• Platform Setup & Management
• Operational Systems Support
• Network Change Coordination
• Data Accuracy & Reporting
• Operational Support & Communication
• Compliance and Security

Retail Operations Lead key skills and experience:

• Retail Technology: Experience using various digital platforms in a retail operation setting, including POS systems, workforce management, inventory, and compliance tools.
• Tech-Savvy: Proficient in Microsoft 365 (Excel, PowerPoint, Word, Outlook, Power BI).
• Organised & Efficient: Strong organisational skills with the ability to manage multiple tasks and meet deadlines in a fast-paced environment.
• Analytical Mindset: Skilled in analysing data and processes to identify improvements, root causes, and key insights.
• Excellent Communicator: Able to explain complex or technical concepts in a clear and simple way, both verbally and in writing.
• Proactive & Solutions-Focused: Self-motivated with a positive, can-do attitude. Takes initiative to find better ways of working.
• Team Player: Collaborative approach with strong interpersonal skills.
• Adaptable: Comfortable working on multiple priorities with flexibility and a willingness to learn.
• Stakeholder Understanding: Quick to grasp stakeholder needs and translate them into action.

If this role sounds like you then apply today!

Retail Operations Lead | London | Hybrid | Up to £4 000

BBBH34387

• Oversee the day-to-day operations of designated retail stores, ensuring adherence to company policies and procedures.
• Develop and implement operational strategies to optimize store performance, efficiency, and profitability.
• Manage staffing levels, scheduling, and staff training to ensure adequate coverage and high levels of customer service.
• Monitor key operational metrics, including sales performance, inventory management, and customer satisfaction, and implement corrective actions as needed.
• Ensure compliance with health and safety regulations and company security protocols.
• Manage inventory control processes, including stocktakes, shrinkage reduction, and order management.
• Collaborate with merchandising and visual teams to ensure effective product presentation and store layouts.
• Identify opportunities for operational improvements and implement best practices across the retail network.
• Develop and maintain strong relationships with store managers and their teams.
• Act as a key point of contact for operational escalations and problem-solving.

• Bachelor's degree in Business Management, Retail Management, or a related field, or equivalent experience.
• Minimum of 5 years of experience in retail management, with a strong focus on operations.
• Proven track record of successfully managing multiple retail locations or a large store.
• In-depth knowledge of retail operations, including inventory management, visual merchandising, and loss prevention.
• Strong leadership and team management skills, with the ability to motivate and develop staff.
• Excellent problem-solving, decision-making, and analytical abilities.
• Proficiency in retail management software and point-of-sale (POS) systems.
• Exceptional communication and interpersonal skills.
• Ability to work under pressure and manage multiple priorities in a fast-paced retail environment.
• A passion for the fashion retail industry and a commitment to delivering outstanding customer experiences.