2,296 Retail Operations jobs in the United Kingdom

About HONOR

HONOR is a leading global provider of smart devices. It is dedicated to becoming a global iconic technology brand and creating a new intelligent world for everyone through its powerful products and services. With an unwavering focus on R&D, it is committed to developing technology that empowers people around the globe to go beyond, giving them the freedom to achieve and do more. Offering a range of high-quality smartphones, tablets, laptops, and wearables to suit every budget, HONOR’s portfolio of innovative, premium, and reliable products enables people to become the better version of themselves. For more information, please visit HONOR online at HONOR United Kingdom (honor.com/uk/)

Position: Retail Operations Assistant

Job location: London, UK

Responsibilities:

• Data analysis for daily operations: Monitor order data, sales data, traffic data, and inventory data.
• Monthly and Quarterly Operational Data Analysis: Output operational data reports on a monthly and quarterly cycle
• Operation process follow-up: monitor the team's daily operation or activities in the process of compliance, key node management and communication to advance
• Business Analysis: Analyze sales and traffic data, share insights with E-Commerce team. Monitor online market for execution, compliance, and competition.
• E-Channels Business development: Participate in e-commerce channel expansion, assist in channel business negotiations, product introduction, process streamlining, daily operations and maintenance, etc.
• close work with E-Channels/GTM/ retail/MKT team, helping business progress

Qualifications:

• A Bachelor’s degree or above.
• A passion for E-commerce, keenly following the latest trends.
• Strong analytical skills with sound knowledge of Excel, Word and PowerPoint.
• High level of accuracy and attention to detail.
• Sensitive to data, like to analyze and summarize
• Excellent of communication and interpersonal skills.
• Fluent in Chinese and English, both spoken and written.
• Always be curious about what is happening in the field of online marketing.
• with 1-2 years，E-commerce experience, including shop management, product analysis, market analysis, daily operation, activity plan, user management etc.

At Honor, we celebrate diversity & Inclusion and are committed to build teams that represent a variety of backgrounds, perspectives, and skills. Please send your CV and cover letter to

Please, send us your resume in English.

Start a new journey with HONOR to go beyond!

Please Read the Privacy notice:

About HONOR

HONOR is a leading global provider of smart devices. It is dedicated to becoming a global iconic technology brand and creating a new intelligent world for everyone through its powerful products and services. With an unwavering focus on R&D, it is committed to developing technology that empowers people around the globe to go beyond, giving them the freedom to achieve and do more. Offering a range of high-quality smartphones, tablets, laptops, and wearables to suit every budget, HONOR’s portfolio of innovative, premium, and reliable products enables people to become the better version of themselves. For more information, please visit HONOR online at HONOR United Kingdom (honor.com/uk/)

Position: Retail Operations Assistant

Job location: London, UK

Responsibilities:

• Data analysis for daily operations: Monitor order data, sales data, traffic data, and inventory data.
• Monthly and Quarterly Operational Data Analysis: Output operational data reports on a monthly and quarterly cycle
• Operation process follow-up: monitor the team's daily operation or activities in the process of compliance, key node management and communication to advance
• Business Analysis: Analyze sales and traffic data, share insights with E-Commerce team. Monitor online market for execution, compliance, and competition.
• E-Channels Business development: Participate in e-commerce channel expansion, assist in channel business negotiations, product introduction, process streamlining, daily operations and maintenance, etc.
• close work with E-Channels/GTM/ retail/MKT team, helping business progress

Qualifications:

• A Bachelor’s degree or above.
• A passion for E-commerce, keenly following the latest trends.
• Strong analytical skills with sound knowledge of Excel, Word and PowerPoint.
• High level of accuracy and attention to detail.
• Sensitive to data, like to analyze and summarize
• Excellent of communication and interpersonal skills.
• Fluent in Chinese and English, both spoken and written.
• Always be curious about what is happening in the field of online marketing.
• with 1-2 years，E-commerce experience, including shop management, product analysis, market analysis, daily operation, activity plan, user management etc.

At Honor, we celebrate diversity & Inclusion and are committed to build teams that represent a variety of backgrounds, perspectives, and skills. Please send your CV and cover letter to

Please, send us your resume in English.

Start a new journey with HONOR to go beyond!

Please Read the Privacy notice:

• Oversee all daily store operations, ensuring efficiency and profitability.
• Manage and develop a high-performing team of retail associates, including scheduling, training, and performance management.
• Implement and maintain visual merchandising standards to create an engaging store environment.
• Monitor inventory levels, manage stock replenishment, and conduct regular stock takes.
• Ensure adherence to all company policies, procedures, and health and safety regulations.
• Drive sales performance by analyzing sales data, identifying trends, and implementing targeted strategies.
• Enhance the customer experience through exceptional service and effective problem resolution.
• Manage store budgets, including operational expenses and payroll.
• Collaborate with the Store Manager on strategic planning and execution of sales initiatives.
• Maintain store appearance and cleanliness to the highest standards.

• Proven experience in a retail management or supervisory role (minimum 3 years).
• Demonstrated ability to lead and motivate a team.
• Strong understanding of retail operations, including inventory management, visual merchandising, and customer service.
• Excellent communication, interpersonal, and problem-solving skills.
• Proficiency in POS systems and other retail management software.
• Ability to analyze sales data and translate insights into actionable strategies.
• A proactive and results-driven approach with a passion for retail.
• Flexibility to work various shifts, including weekends and holidays, as required by the business needs.
• Based in or able to commute reliably to Stoke-on-Trent, Staffordshire, UK .

• Manage day-to-day operations across several retail stores, ensuring adherence to company policies and procedures.
• Develop and implement strategies to achieve sales targets and improve profitability.
• Oversee inventory management, stock control, and visual merchandising standards.
• Recruit, train, develop, and motivate store staff to deliver outstanding customer service.
• Conduct regular performance reviews and provide constructive feedback to team members.
• Ensure compliance with health and safety regulations and maintain a secure store environment.
• Analyze sales data, market trends, and competitor activities to identify business opportunities.
• Manage store budgets, including payroll, operating expenses, and P&L statements.
• Implement and monitor operational efficiency improvements.
• Foster a positive and engaging work environment for all employees.
• Build strong relationships with suppliers and manage vendor relationships effectively.
• Develop and execute local marketing initiatives to drive footfall and customer engagement.
• Resolve customer complaints and issues promptly and professionally.

• Proven experience (5+ years) in retail management, with a strong track record of success in operations.
• Demonstrated ability to lead and manage teams effectively.
• Excellent understanding of retail KPIs, sales strategies, and customer service best practices.
• Strong financial acumen, including P&L management and budget control.
• Proficiency in retail management software and point-of-sale (POS) systems.
• Exceptional communication, interpersonal, and problem-solving skills.
• Ability to work effectively under pressure and adapt to changing priorities.
• A passion for customer service and a commitment to delivering excellence.
• Flexibility to work varied hours, including evenings, weekends, and holidays as required.
• Experience in inventory management and merchandising.

• Oversee the day-to-day operations of several retail stores, ensuring smooth and efficient functioning.
• Develop and implement strategies to achieve sales targets and maximise profitability.
• Manage inventory levels, stock control, and visual merchandising standards.
• Recruit, train, coach, and develop high-performing store teams.
• Ensure consistent delivery of outstanding customer service across all locations.
• Implement and enforce company policies, procedures, and operational standards.
• Conduct regular store visits to assess performance, identify areas for improvement, and provide feedback.
• Manage operational budgets, control expenses, and optimise resource allocation.
• Analyse sales data, market trends, and competitor activity to inform business decisions.
• Ensure compliance with health, safety, and security regulations within all stores.
• Drive initiatives to enhance customer loyalty and brand reputation.

• Proven experience as a Retail Operations Manager or in a similar senior retail management role, with a strong understanding of multi-site operations.
• Demonstrable success in driving sales growth and achieving operational targets.
• Excellent leadership, team management, and motivational skills.
• Strong understanding of retail merchandising, inventory management, and loss prevention.
• Exceptional customer service orientation and problem-solving abilities.
• Proficiency in retail management software and MS Office Suite.
• Strong analytical skills with the ability to interpret sales data and financial reports.
• Excellent communication and interpersonal skills, with the ability to build rapport with staff and stakeholders.
• Flexibility to travel to different store locations as needed.
• A passion for the retail industry and delivering exceptional shopping experiences.

• Manage day-to-day operations across multiple retail locations, ensuring efficiency and profitability.
• Develop and implement operational plans and strategies to achieve sales targets and KPIs.
• Recruit, train, mentor, and manage store staff, fostering a positive and high-performing team environment.
• Oversee inventory management, stock control, and visual merchandising standards.
• Ensure compliance with all health, safety, and security regulations.
• Monitor store performance, analyse sales data, and identify areas for improvement.
• Implement customer service initiatives to enhance the overall customer experience.
• Manage operational budgets and control costs effectively.
• Liaise with other departments, such as marketing and supply chain, to ensure seamless operations.
• Drive operational excellence and continuous improvement throughout the retail network.

• Proven experience in a retail management role, ideally with multi-site responsibility.
• Demonstrable success in achieving sales targets and improving operational efficiency.
• Strong leadership and people management skills, with the ability to motivate and inspire teams.
• Excellent understanding of retail operations, inventory management, and visual merchandising.
• Proficiency in retail management software and POS systems.
• Strong analytical and problem-solving abilities.
• Exceptional communication and interpersonal skills.
• Ability to work under pressure and make sound decisions.
• A passion for delivering outstanding customer service.
• Flexibility to travel to different store locations as required.

• Assist the Store Manager in overseeing all aspects of store operations, including sales, customer service, inventory management, and staff supervision.
• Lead and motivate a team of retail associates, providing training, coaching, and performance feedback.
• Ensure adherence to company policies, procedures, and standards for customer service, merchandising, and operational efficiency.
• Monitor sales performance, identify opportunities to drive revenue, and implement strategies to achieve sales targets.
• Manage inventory levels, including stock counts, receiving, and replenishment, to minimise loss and ensure product availability.
• Maintain store presentation standards, ensuring a clean, organised, and visually appealing environment.
• Handle customer inquiries, complaints, and escalations with professionalism and efficiency.
• Support the implementation of marketing initiatives, promotions, and visual merchandising directives.
• Contribute to operational planning and reporting, assisting with scheduling and payroll as needed.
• Ensure compliance with health and safety regulations and security procedures.
• Assist in the recruitment, onboarding, and training of new store team members.
• Provide remote support for operational queries and initiatives as required by the management structure.

• Proven experience in a retail supervisory or assistant management role.
• Strong understanding of retail operations, sales, and customer service principles.
• Excellent leadership, communication, and interpersonal skills.
• Ability to motivate and develop a team.
• Strong organisational and time-management abilities.
• Proficiency in point-of-sale (POS) systems and basic inventory management.
• A flexible and adaptable approach to work, with the ability to manage in-store and some remote tasks.
• High school diploma or equivalent; a relevant retail or business qualification is a plus.
• Passion for delivering exceptional customer experiences.