2,250 Network Administration jobs in the United Kingdom
Network Support Engineer
Posted 6 days ago
Job Viewed
Job Description
Support Engineer – Networking (Hybrid, London)
Full-time · £78,500 – £32,500 + Equity
About the Role
This fast-growing networking company is redefining how enterprise networks are designed, built and supported. As a Support Engineer, you won’t just be “closing tickets” - you’ll be working on some of the most complex and varied network environments in the industry. The role offers the opportunity to dive deep into every layer of the networking stack, tackle challenging problems, and influence product direction.
This is a position for engineers who enjoy variety, thrive in high-complexity environments, and want to build networks that just work.
What Success Looks Like
- Deliver consistently high-quality technical service and earn customer trust.
- Provide actionable product suggestions to engineering teams.
- Strengthen the team through clear documentation, peer training, and shared expertise.
We’ll Know It’s Working If
- You consistently resolve complex tickets while adapting to shifting priorities.
- You suggest and implement improvements that make the team more effective.
- You act like an owner, developing your technical depth and lifting those around you.
Day-to-Day Responsibilities
- Troubleshoot and resolve issues across the full networking stack.
- Manage and support complex enterprise networks, almost entirely remotely.
- Identify and document product bugs with clear reproduction steps.
- Draft structured feature requests based on customer needs.
- Create documentation that improves resolution times for the wider team.
Who You Are
- A “Swiss Army knife” of networking, fluent in wireless, security, WAN/LAN, routing, DNS and related domains.
- Experienced (3-7 years) in network engineering roles, not just "IT support".
- Analytical and resourceful, comfortable with ambiguity and novel challenges.
- Calm under pressure, a clear communicator, and highly collaborative.
Why Join?
Networks are the backbone of modern business, yet most enterprise infrastructure is brittle, complex and expensive. This company has built its own end-to-end stack - hardware, software and operations - to deliver seamless enterprise networking. Backed by top-tier investors, the team is scaling globally and building for the long term.
Compensation & Benefits
- Salary: £78,500 – £132,5 depending on experience
- Competitive equity package
- Hybrid: London office (Tuesday–Thursday) with some flexibility for remote shifts - Fully remote until London office (London location TBC) secured.
- Visa sponsorship not available
Shift Coverage
This is a 24/7 support team . Multiple shift options are available, with priority given to overnight and weekend coverage. Candidates should be prepared to discuss shift flexibility during the interview process. You can choose a permanent/repeated shift slot.
Shifts (UK time):
• 09:30 – 18:30
• 17:00 – 02:00
• 01:30 – 10:30
Tech Stack
Wireless, Security, WAN/LAN, Routing, DNS, Meraki, Mist, Python, Ansible, Terraform, APIs
Network Support Engineer
Posted 6 days ago
Job Viewed
Job Description
Support Engineer – Networking (Hybrid, London)
Full-time · £78,500 – £32,500 + Equity
About the Role
This fast-growing networking company is redefining how enterprise networks are designed, built and supported. As a Support Engineer, you won’t just be “closing tickets” - you’ll be working on some of the most complex and varied network environments in the industry. The role offers the opportunity to dive deep into every layer of the networking stack, tackle challenging problems, and influence product direction.
This is a position for engineers who enjoy variety, thrive in high-complexity environments, and want to build networks that just work.
What Success Looks Like
- Deliver consistently high-quality technical service and earn customer trust.
- Provide actionable product suggestions to engineering teams.
- Strengthen the team through clear documentation, peer training, and shared expertise.
We’ll Know It’s Working If
- You consistently resolve complex tickets while adapting to shifting priorities.
- You suggest and implement improvements that make the team more effective.
- You act like an owner, developing your technical depth and lifting those around you.
Day-to-Day Responsibilities
- Troubleshoot and resolve issues across the full networking stack.
- Manage and support complex enterprise networks, almost entirely remotely.
- Identify and document product bugs with clear reproduction steps.
- Draft structured feature requests based on customer needs.
- Create documentation that improves resolution times for the wider team.
Who You Are
- A “Swiss Army knife” of networking, fluent in wireless, security, WAN/LAN, routing, DNS and related domains.
- Experienced (3-7 years) in network engineering roles, not just "IT support".
- Analytical and resourceful, comfortable with ambiguity and novel challenges.
- Calm under pressure, a clear communicator, and highly collaborative.
Why Join?
Networks are the backbone of modern business, yet most enterprise infrastructure is brittle, complex and expensive. This company has built its own end-to-end stack - hardware, software and operations - to deliver seamless enterprise networking. Backed by top-tier investors, the team is scaling globally and building for the long term.
Compensation & Benefits
- Salary: £78,500 – £132,5 depending on experience
- Competitive equity package
- Hybrid: London office (Tuesday–Thursday) with some flexibility for remote shifts - Fully remote until London office (London location TBC) secured.
- Visa sponsorship not available
Shift Coverage
This is a 24/7 support team . Multiple shift options are available, with priority given to overnight and weekend coverage. Candidates should be prepared to discuss shift flexibility during the interview process. You can choose a permanent/repeated shift slot.
Shifts (UK time):
• 09:30 – 18:30
• 17:00 – 02:00
• 01:30 – 10:30
Tech Stack
Wireless, Security, WAN/LAN, Routing, DNS, Meraki, Mist, Python, Ansible, Terraform, APIs
3rd Line Network Support Engineer
Posted 10 days ago
Job Viewed
Job Description
**Location** : London
We are looking for an experienced 3rd Line Network Support Engineer to join an existing team of 3rd Line Support engineers. Your role will involve providing operational support to enterprise environments. You will collaborate with the rest of the team to maintain remote support of the infrastructure and hosted applications.
Day-to-day activities will include:
-Managing the Network Infrastructure.
-Patch Management.
-Network Monitoring.
-Upgrades and Maintenance.
**Your experience**
-Juniper devices
-Citrix App Delivery Controller (formerly Netscaler)
-Junos SPACE
-SolarWinds Products
Please note, candidates will be required to undergo a level of security clearance necessary for this role and must be willing and eligible to do so.
There is not remote working available for this role, due to the nature of the project.
**Your benefits:**
-25 Days annual leave plus public holidays (3 flexible)
-Pension - Double matching contributions of up to 10%
-Life assurance
-Companywide incentive plans
-Your choices (Flexible benefits such as increased holidays / travel / dental critical illness and more)
-Perks at work - employee discounts
-Employee assistance programme / virtual GP
-Role dependent benefits: Private medical / company car or car allowance.
We are a Disability Confident Employer and will offer an interview to disabled applicants who best meet the minimum/essential criteria for the role. Email if you would like to apply through the Disability Confident Interview Scheme.
**Achieve together**
We are recognised as a responsible and inclusive employer: Not only are we a certified Disability Confident Leader, a Times Top 50 employer for Gender Equality, a Top 75 employer for Social Mobility, accredited with the Living Wage Foundation and a signatory for the Race at Work Charter, but we are also committed to the United Nations standards for LGBTI+ and a Stonewall Top 100 Employer.
We are people centric: Our work environments enable you to Be Completely You. Our active people-led Inclusive Community networks are representative of all aspects of diversity and are instrumental in enabling and supporting our innovative approach to inclusion.
#LifeatFujitsu
#DNS
**Requisition ID** : 31197
L1 Network Support Analyst
Posted 12 days ago
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Job Description
Sword is a leading provider of business technology solutions within the Energy, Public and Finance Sectors, driving transformational change within our clients. We use proven technology, specialist teams and domain expertise to build solid technical foundations across platforms, data, and business applications. We have a passion for using technology to solve business problems, working in partnership with our clients to help in achieving their goals.
This is an opportunity to join an award-winning systems integrator & managed service provider with a state of the art Network Operations Centre in Bellshill, just outside Glasgow.
Our services are supported by our secure and dedicated Network Operations Centre facility. A custom-designed secure space; with a best-in-class customer network, monitoring and alerting display; operated by our security cleared engineering team.
Having the right people is essential for us to deliver the exceptional levels of service that our clients deserve. Our skilled team are experts in their field with market-leading experience and accreditation levels.
Our NOC engineer teams provide a safe, secure and consistent approach to operational activities for customers across a range of sectors and to support ongoing growth and career development we have outstanding opportunities for L1 Network Support Engineers looking to take the next step in their career.
You will provide a coordinated, consistent and effective Network Support service, resolving problems and issues in-line with documented procedures. This role represents an outstanding opportunity to develop your career with an organisation that believes in supporting colleagues to achieve their potential.
Please note that this role is a full-time staff role based in our state-of-the-art Bellshill Network Operations Centre. Our team deliver support on a 24/7 basis and our colleagues therefore work a 4 days on / 4 days off shift system.
Successful candidates will benefit from training and development including:
- Opportunities to develop your skills across a wide range of Cisco and other products
- Support to work towards well recognised qualifications, eg; Cisco, CCNA
- Progression into other areas of the business as a Support Engineer, Project Engineer or Consultant
Requirements
To be considered for this opportunity you will be able to demonstrate:
- Excellent customer facing communication skills and the confidence, enthusiasm and drive required to deliver a first-class experience to our customers
- Ability to work under pressure within a busy team environment, where no two days are the same, this is key to our success
- Knowledge of troubleshooting network faults
- Basic knowledge of Cisco and Palo Alto Networks technologies
- Basic understanding of circuit types such as ADSL & Ethernet
- Basic understanding of routing and switching
- CCNA certification would be an advantage but not essential
- Successful candidates will be required to pass baseline security checks, NPPV3 and SC clearances.
Benefits
At Sword, our core values and culture are based on caring about our people, investing in training and career development and building inclusive teams where we are all encouraged to contribute to achieve success.
We offer comprehensive benefits designed to support your professional development and enhance your overall quality of life.
In addition to a Competitive Salary , here's what you can expect as part of our benefits package:
Personalised Career Development: We create a development plan customised to your goals and aspirations, with a range of learning and development opportunities within a culture that encourages growth.
Flexible working: Flexible work arrangements to support your work-life balance. We can’t promise to always be able to meet every request, however are keen to discuss your individual preferences to make it work where we can.
A Fantastic Benefits Package: This includes generous annual leave allowance, enhanced family friendly benefits, pension scheme, access to private health, well-being, and insurance schemes, an employee assistance programme, discounted cash plan and more….
At Sword we are dedicated to fostering a diverse and inclusive workplace and are proud to be an equal opportunities employer, ensuring that all applicants receive fair and equal consideration for employment, regardless of whether they meet every requirement. If you don’t tick all the boxes but feel you have some of the relevant skills and experience we’re looking for, please do consider applying and highlight your transferable skills and experience. We embrace diversity in all its forms, valuing individuals regardless of age, disability, gender identity or reassignment, marital or civil partner status, pregnancy or maternity status, race, colour, nationality, ethnic or national origin, religion or belief, sex or sexual orientation. Your perspective and potential are important to us.
If we can do anything to help make the hiring process more accessible, please let our talent acquisition team know when you apply so we can support any adjustments.
#LI-AB4
System Administrator
Posted today
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Job Description
Job Description
Systems Administrator – Diagnostics
Full Time – 37.5 hours per week - 12 Month Fixed Term Contract
Remote Working
We are seeking an experienced individual with a collaborative mindset and a willingness to learn teachable tasks to join our dynamic team within diagnostics. You'll be working closely with clinical and technical teams to ensure smooth operations.
The role
The Diagnostic Systems Team are looking for a highly motivated individual to join them to support the day to day operations of supporting our clinical systems and associated applications.
The role will cover the support and administration of the service desk function, RIS (Radiology Information System), PACS (Picture Archive and Communications System) and Endoscopy system EMS. In addition, you will be involved in the support of testing for the systems. Ideally you will have experience of working in a Radiology department with a RIS as this will help inform the support that you will be providing. You will work with Radiology departments, the Ramsay EPR (Electronic Patient Record) team and other key people from Digital & Technology.
This is a great opportunity to increase your knowledge and understanding of the underlying systems and how they work together.
What you will bring
- Use of Ramsay Radiology Information System (RIS)
- Accurate data entry skills
- Administration of patient pathways
- Use of Electronic Patient Record
- Previous experience of working in a radiology department
- Excellent attention to detail
- Good standard of IT literacy
- Ability to communicate effectively with end users
Benefits
- 25 Days Leave + Bank Holidays
- Buy & Sell Flexi Leave Options
- Private Pension where Ramsay will match up to 5% after a qualifying period
- Enhanced Competitive Parental Leave Policies
- Private Medical Cover with option to add partner & dependants
- Life Assurance (Death in Service) x3 base salary
- Free Training and Development via the Ramsay Academy
- Concerts for Carers
- Employee Assistance Programme
- Cycle2Work scheme available, in partnership with Halfords
- The Blue Light Card Scheme
About Us
Ramsay Health Care UK is a well-established global hospital group with over 60 years' experience. We are a global provider operating in 8 countries, with 88,000 staff who treat 8 million patients each year. It is well respected within the healthcare industry and is one of the leading providers of independent hospital services in England. We are well known for our strong, long-standing relationship with the NHS.
We love people with a positive, "can do" attitude who want to make a difference in their work. "Our employees are Ramsay." The skills and commitment of our employees forms the basis for our success.
We care.
It's more than what we do, it's who we are. Everything we do is about striving to deliver the best care. And it's a belief that's as true today as it was when we welcomed our first patients in 1964.
"The Ramsay Way" culture recognises that our people are our most important asset and this has been key to our ongoing success.
We are proud to support the UK's Armed Forces and Reservists and have already achieved the Silver Award as part of the MOD's Armed Forces Covenant Employer Recognition Scheme. The scheme recognises employers who actively support Defence while encouraging other organisations to adopt the same behaviours in their workplace. As a company we are committed to supporting the wider Armed Forces community and this includes our staff as well as our patients.
We are committed to equality of opportunity for all. This position is subject to background and DBS checks.
System Administrator
Posted today
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Job Description
A bit about us
At Gamma, we're more than just a leader in Unified Communications as a Service (UCaaS) – we're a dynamic, forward-thinking team, revolutionising the way businesses connect and communicate. We provide voice, data, and mobile solutions to businesses across the UK, Germany, Spain, and the Benelux region, and we're expanding rapidly to bring digital automation and Gamma-powered services to SMEs through a growing network of channel partners.
We move fast with a start-up mindset, but we have the stability of a leading European business. Our team thrives on collaboration, innovation, and the belief that diverse perspectives make us stronger. Join us, and you'll have the opportunity to make an impact, grow your career, and be part of a company that celebrates inclusivity and fresh ideas.
Who are we looking for?
The System Administrator will provide operational support, administration, and maintenance of all OSS/BSS servers, including building new servers and maintaining the existing estate of over 600 servers hosting internal and customer facing applications and services.
What will you be doing day-to-day?
You will be responsible for building and maintaining secure Microsoft Windows servers to host company applications and services, ensuring these systems are up to date with the latest security patches and that any identified vulnerabilities are quickly addressed.
You will ensure reliable operational systems are in place and that systems are monitored in a way that allows issues to be identified quickly and dealt with proactively.
You will gain an architectural overview and knowledge of the following systems:
Middleware components
Database structure
Provisioning flow
Log locations
Common workarounds and scenarios
Integrations with other applications and products
You will be responsible for the creation and maintenance of documentation pertinent to the team.
You will be responsible for ensuring servers are backed up according to business requirements and that restore procedures are in place and regularly tested.
You will take part in a rota providing a 24/7 On Call Service.
What You'll Need
Experience of supporting a large Microsoft Windows Server estate
Required knowledge:
Windows Server Administration
IP Networking
PowerShell
VMWare
Desirable knowledge:
Security & Anti-Malware tools
Disaster Recovery and Backup tools: Commvault, Zerto
Vulnerability and Patch Management tools: Nucleus, Shavlik
Monitoring tools: Nagios, Prometheus, Grafana, Elastic, Dynatrace
Database Administration: Microsoft SQL Server
Container Platforms: Docker, Kubernetes
Application Support: Java, Tomcat, Nginx, RabbitMQ, ActiveMQ
Automation: Git, Bitbucket, Jenkins, Terraform
Public & Private Cloud: AWS, Azure
Ability to work under pressure and manage the demands of numerous tasks.
Clear written communication and ability to produce coherent documentation.
Able to work on own initiative and effectively in partnership with others.
Experience of working in a Telecoms company is highly desirable.
Special Requirements:
OOH On call rota 7x24.
Some overtime is required to complete changes and install system security patches outside of standard business hours.
Some (limited) travel to other office's locations maybe expected under extreme circumstances, but this is not expected to be the norm.
What do we offer you?
At Gamma, we believe in work-life balance, which is why we offer 25 days of annual leave, plus an extra day off for your birthday. Giving back is important to us, so we also provide a volunteer day to support a charity that matters to you.
Family matters, too. With enhanced maternity and paternity pay, we're here to support you as a parent and help you thrive in your career.
We offer a contributory pension plan to help you save for the years ahead, with Gamma's contribution varying dependant on yours.
Your well-being is our priority. We offer group income protection and life assurance (four times your salary) to ensure peace of mind for you and your loved ones.
We want you to share in our success. That's why we offer tax-efficient share save and share incentive plans, giving you the opportunity to benefit from Gamma's growth.
We're committed to health, both physical and mental, and provide private medical insurance through Vitality, which extends to your immediate family.
And, because we care about the environment, we offer an Electric Vehicle scheme through Octopus and a Cycle to Work scheme, making it easier to get around sustainably.
A few things to note
Unfortunately, we can't offer visa sponsorship or relocation support for this role.
If you feel you could be a good fit for Gamma but do not think that you meet all the requirements, we still encourage you to apply as you could be the person that we are looking for
Gamma is an equal-opportunity employer. We care about inclusion and believe in having diverse teams where everyone can be their true authentic selves. We value each person and their range of backgrounds and actively encourage people from underrepresented backgrounds to apply.
We don't discriminate based on any protected characteristics e.g., race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, marital status, disability, or age. We are a family-friendly employer with a culture based on trust, autonomy, and flexibility to help you create a work-life balance and enjoy working here at Gamma.
For recruitment agencies – we have a network of fantastic partners that support us in our hiring from time to time. We're not looking to increase that network currently, so please don't send speculative CVs.
IT System Administrator
Posted today
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Job Description
Senior IT Systems Administrator
Location: Gloucestershire, UK (On-Site)
Employment Type: Full-time, Mid-Senior level
About the Opportunity
Sanderson is collaborating with a leading global technology organisation that delivers mission-critical services in secure environments for government and national security clients. The team is expanding and seeking a skilled Senior IT Systems Administrator to join a high-performance environment supporting critical infrastructure operations.
In this role, you’ll work across multiple teams to ensure stability, performance, and compliance across enterprise systems — maintaining secure IT environments and helping drive continual service improvement through innovation and best practice.
Key Responsibilities
- Provide 1st and 2nd line technical support across complex IT environments
- Monitor system performance to ensure uptime, reliability, and efficiency
- Develop, maintain, and update system documentation
- Implement and enforce operational standards, policies, and procedures
- Support compliance initiatives and internal process improvements
Essential Skills & Experience
- Strong background in Windows Server Administration (2016/2019)
- Experience working to ITIL best practices
- Excellent organisational and time management skills
- Analytical mindset with a proactive approach to identifying risks and improvements
- Strong communication and collaboration skills, with a willingness to share and learn
Desirable Technologies & Experience
- Installation, upgrade, configuration, and support experience with Windows Server, AWS, and Azure
- Strong understanding of Active Directory (object creation, OU management, RBAC, DFS)
- Knowledge of virtualisation technologies : VMware, vSphere, vSAN, SCVMM, Hyper-V
- Familiarity with containerisation tools and technologies
- Networking fundamentals: TCP/IP, DHCP, DNS, LAN/WAN
- Scripting experience in PowerShell
- Awareness of McAfee EPO/ENS security tools
Security Clearance Requirements
Due to the nature of the work, candidates must be eligible for national security clearance . To meet this requirement, applicants must:
- Be sole British citizens (dual nationality is not permitted)
- Have not spent more than 30 consecutive days outside the UK in the past 10 years
- Have no criminal record
- Have no significant financial irregularities (e.g. bankruptcy, unpaid debt)
Unfortunately, candidates who do not meet these criteria cannot be considered for this position.
Why You’ll Enjoy Working Here
- Competitive salary and comprehensive benefits package
- Hybrid working model balancing flexibility and collaboration
- Career growth opportunities through continuous learning and development
- Work on high-impact, nationally significant projects
- Inclusive, people-first culture focused on wellbeing and professional excellence
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Workday System Administrator
Posted today
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Job Description
Workday System Administrator
Maple Cross
Salary: £70,000 – £80,000 + Package
We are seeking a Workday System Administrator to take ownership of our Workday platform and play a pivotal role in optimising HR systems across a growing international business. This is a hands-on role, ideal for someone who enjoys both the detail of day-to-day administration and the challenge of delivering continuous improvement.
Key Responsibilities
- Act as the primary administrator and subject matter expert for Workday across HCM, Recruitment, Absence, Time Tracking, and Talent.
- Provide first-line support for Workday queries, tickets, and user issues.
- Manage role-based security and ensure compliance with GDPR and data governance.
- Coordinate with external AMS providers , managing escalations, enhancements, and agile delivery cycles.
- Lead on configuration and optimisation , implementing process changes, automation, and new functionality.
- Support Workday release management , including testing, stakeholder communication, and change adoption.
- Build and maintain dashboards, custom reports, and audits to ensure data integrity and provide actionable insights.
About You
- Proven, hands-on experience administering and configuring Workday , particularly HCM.
- Strong track record of managing tickets, security, and system queries.
- Comfortable working with external AMS partners and familiar with agile delivery practices .
- Excellent communication, stakeholder engagement, and documentation skills.
- Background in HR systems, HR operations, or HR technology within complex organisations.
Desirable
- Experience supporting global or multi-entity Workday environments.
- Knowledge of Workday reporting tools and advanced reporting.
- Strong Excel and data management skills.
Linux System Administrator
Posted 4 days ago
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Job Description
Linux System Administrator
Location: Gloucestershire, UK (On-Site)
Employment Type: Full-time, Mid-Senior level
About the Opportunity
Sanderson is collaborating with a leading global technology organisation delivering mission-critical infrastructure and secure digital services across the public sector. The team is expanding and looking for Senior Linux System Administrators to join a high-performing environment working on nationally significant projects .
You’ll be part of a skilled technical team responsible for maintaining and improving secure Linux environments, ensuring stability, performance, and compliance. The role offers hybrid working and exposure to some of the most advanced secure computing environments in the UK .
Key Responsibilities
- Provide 1st and 2nd line technical support for Linux-based systems and infrastructure
- Monitor overall system performance, proactively identifying risks or issues
- Develop and maintain system documentation and operational procedures
- Implement, support, and maintain standards, policies, and procedures for continual service improvement
- Collaborate with internal teams to enhance automation and system reliability
Essential Skills & Experience
- Strong knowledge of Linux system administration (RHEL/CentOS 6/7/8)
- Experience working to ITIL best practices
- Excellent organisation, time management, and troubleshooting skills
- A proactive mindset focused on process improvement and root cause analysis
- Strong communication skills and willingness to share knowledge within a team
Desirable Technologies
- Automation tools: Ansible, Puppet
- Red Hat ecosystem: Satellite 6, OpenShift 3/4, RHEL Atomic/CoreOS
- Scripting: Bash, Python, Git
- Cloud: AWS
- Solid understanding of command line interfaces (CLI)
Security Clearance Requirements
Due to the nature of the work, candidates must be eligible for national security clearance . To meet this requirement, applicants must:
- Be sole British citizens (dual nationality is not permitted)
- Have not spent more than 30 consecutive days outside the UK in the past 10 years
- Have no criminal record
- Have no significant financial irregularities (e.g. bankruptcy, outstanding debts)
Unfortunately, candidates who do not meet these criteria cannot be considered for this position.
Why You’ll Enjoy Working Here
- Competitive salary and comprehensive benefits package
- Hybrid working environment with flexible options
- Access to industry-leading learning & development resources
- Opportunities to work on high-impact, mission-critical projects
- A strong emphasis on collaboration, wellbeing, and career growth
IT System Administrator
Posted 3 days ago
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Job Description
At Boeing, we innovate and collaborate to make the world a better place. We're committed to fostering an environment for every teammate that's welcoming, respectful and inclusive, with great opportunity for professional growth. Find your future with us.
Boeing Defence UK is looking for a site specialised **IT System Administrator** based in **Wattisham Airfield, UK** to support the a program IT requirement, specifically delivering bespoke software and devices to a number of MOD sites. This role will also involve contributing to the additional site IT requirements and supporting other focals in the training and End User Support Teams.
Local to site, you will be involved in system integration activities, hardware and software installation, configuration and disposition of workstations to ensure the we provide our customer the latest material to operate MOD assets. Providing IT consultancy by engaging with the local community, ensuring advice and resolution is based on best practice and in line with the wider Boeing strategy. The successful candidate will be the primary point of contact for this statement of work ensuring the MOD and upwards of 500 devices are kept compliant.
As the successful candidate, you will be responsible for ensuring Boeing meets its SLA's to the MOD and any risks or failures are managed and escalated in a timely fashion. Equally comfortable, confident and professional whether on the end of a phone or 'hands-on' at a desk, you will be the sort of individual that takes pride in providing a first-rate service and genuinely enjoys solving IT issues for colleagues at all levels.
This is a new capability and will require 2 new administrators geographically dispersed, as a requirement of the role will be the occasional travel with onsite presence at a number of MOD stations across the UK.
**This position is expected to be 100% onsite. The selected candidate will be required to work onsite at Wattisham Airfield, UK.**
**Position Responsibilities:**
+ Engage in system integration activities, including hardware and software installation, configuration, and management of workstations to ensure our customers have access to the latest technology for operating MOD assets.
+ Continuously looking for improvements to ensure services operated are aligned to industry best practice and Boeing enterprise best practices.
+ Serve as the primary point of contact for this statement of work, ensuring compliance for the MOD and approx. 500 devices.
+ Deliver exceptional service, whether communicating over the phone or working hands-on at a desk, whilst taking pride in resolving IT issues for colleagues at all levels.
+ Responding to events, requests and incidents logged in management systems.
+ Working to well-defined SLAs & KPIs
+ Support of functional teams within the IT organization, providing remote hands and collaboration where necessary.
+ Working closely with Infrastructure to help implement strategies and future roadmaps for the training environment
+ Working with the site team to establish and support their operational requirements
+ Identify and raise technical challenges and limitations within the Apache Academy environment
+ Provide IT support within the Apache Academy and globally as and when required
+ Support of other sites remotely or in person supporting colleagues
+ Asset and stock management
+ Working in a Secure environment to strong security controls
**Preferred Qualifications (Desired Skills/Experience):**
+ Strong customer service skills
+ Good understanding of Windows client Operating Systems
+ Good attention to detail
+ Laptop/desktop builds
+ Powershell scripting
**Competencies:**
+ Candidate should typically have 2 or more years of experience in a customer service role.
+ Able to demonstrate excellent English oral and written communications skills. Able to communicate with and support teammates, customers, and suppliers in a professional manner.
+ Able to demonstrate an aptitude for troubleshooting/problem solving general IT issues in a logical manner.
**The Boeing benefits package goes above and beyond, focusing on your physical, emotional, financial and social well-being. Here's a snapshot of what we offer:**
+ Competitive salary and annual incentive plans
+ Continuous learning - you'll develop the approach and skills to navigate whatever comes next
+ Success as defined by you - we'll provide the tools and flexibility, so you can make a meaningful impact, your way
+ An inclusive culture - you'll be embraced for who you are and empowered to use your voice to help others find theirs
+ Excellent Adoption and Parental leave options
+ 23 days plus UK public holidays and a Winter Break between Christmas and New Year
+ Pension Plan with up to 10% employer contribution
+ Company paid BUPA Medical Plan
+ Short Term Sickness: 100% pay for the first 26 weeks
+ Long Term Sickness: 66.67% of annual salary from 27th week
+ 6x annual salary life insurance
+ Learning Together Programme to support your on-going personal and career development
+ Access to Boeing's Well Being Programs, tool and incentives
Applications for this position will be accepted until **Nov. 11, 2025**
**Export Control Requirements:** This is not an Export Control position.
**Relocation**
Relocation assistance is not a negotiable benefit for this position.
**Security Clearance**
This position requires the ability to obtain United Kingdom Security Check.
**Visa Sponsorship**
Employer will not sponsor applicants for employment visa status.
**Shift**
Not a Shift Worker (United Kingdom)
**Contingent Upon Program Reward**
The position is contingent upon program award
**Equal Opportunity Employer:**
We are an equal opportunity employer. We do not accept unlawful discrimination in our recruitment or employment practices on any grounds including but not limited to; race, color, ethnicity, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military and veteran status, or other characteristics covered by applicable law.
We have teams in more than 65 countries, and each person plays a role in helping us become one of the world's most innovative, diverse and inclusive companies. We are a Disability Confident Committed employer and welcome applications from candidates with disabilities. Applicants are encouraged to share with our recruitment team any accommodations required during the recruitment process. Accommodations may include but are not limited to: conducting interviews in accessible locations that accommodate mobility needs, encouraging candidates to bring and use any existing assistive technology such as screen readers and offering flexible interview formats such as virtual or phone interviews.
Boeing is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military/veteran status or other characteristics protected by law.