120 Network Operations Center jobs in the United Kingdom

Our client, a prominent player in the telecommunications sector, is seeking a skilled Network Operations Center (NOC) Engineer to join their team. This hybrid role offers a dynamic work environment in our **Leeds, West Yorkshire, UK** office, with flexibility for remote work. You will be responsible for monitoring, maintaining, and troubleshooting our client's network infrastructure to ensure optimal performance and uptime. This includes actively identifying and resolving network incidents, performing regular system checks, and implementing proactive measures to prevent future issues. You will work with various network monitoring tools and ticketing systems, documenting all actions taken and network events. A strong understanding of IP networking, routing protocols (e.g., BGP, OSPF), and switching technologies is essential. Experience with firewall management and VPN configurations would be advantageous. You will collaborate with other engineering teams to escalate complex issues and ensure timely resolution. The ideal candidate will possess excellent analytical and problem-solving skills, with the ability to remain calm and effective under pressure. Strong communication skills are vital for interacting with internal teams and potentially external stakeholders. Previous experience in a NOC environment or a similar network support role is required. This is an excellent opportunity for an ambitious individual to grow their career in network operations and gain exposure to a wide range of cutting-edge telecommunications technologies. You will be part of a team dedicated to ensuring the reliability and integrity of a critical national infrastructure. We are looking for someone who is proactive, detail-oriented, and committed to providing exceptional network support.

Our client, a leading telecommunications provider, is seeking a proactive and skilled Network Operations Center (NOC) Engineer to join their fully remote, highly collaborative team. This role is essential for monitoring, maintaining, and troubleshooting the company's extensive network infrastructure, ensuring maximum uptime and performance for our customers. As a remote-first company, we empower our engineers with the tools and autonomy to excel from their home offices.

The ideal candidate will possess a strong understanding of network protocols, hardware, and software, with hands-on experience in network monitoring, fault detection, and incident resolution. You will be adept at using various NOC tools and platforms to identify and diagnose network issues, escalating complex problems to appropriate teams while maintaining clear communication throughout the process. This position requires excellent analytical skills, a calm demeanor under pressure, and a passion for ensuring network stability.

Key Responsibilities:

• Monitor the company's network infrastructure 24/7 using advanced monitoring tools.
• Identify, diagnose, and resolve network issues, including performance degradation and outages.
• Respond to network alerts and alarms promptly, classifying and prioritizing incidents.
• Perform first-level troubleshooting and escalate complex issues to senior engineers or relevant support teams.
• Document network events, troubleshooting steps, and resolutions accurately in the ticketing system.
• Implement network configuration changes under strict change management procedures.
• Collaborate with other NOC team members and cross-functional departments to ensure network stability.
• Participate in shift rotations to provide continuous network coverage.
• Contribute to the development and refinement of network monitoring processes and best practices.
• Maintain awareness of network security threats and vulnerabilities.
• Generate reports on network performance, incidents, and availability.

Qualifications:

• Bachelor's degree in Computer Science, Information Technology, Telecommunications, or a related field, or equivalent work experience.
• Minimum of 3 years of experience in a Network Operations Center (NOC) or network support role.
• Strong understanding of TCP/IP, DNS, DHCP, routing protocols (e.g., BGP, OSPF), and switching technologies.
• Experience with network monitoring tools such as SolarWinds, Nagios, or Zabbix.
• Familiarity with common network hardware from vendors like Cisco, Juniper, and HP.
• Knowledge of wireless networking and telecommunications technologies is a plus.
• Excellent analytical and problem-solving skills.
• Strong communication and interpersonal skills, with the ability to explain technical issues clearly.
• Ability to work independently, manage time effectively, and perform under pressure in a remote environment.
• Relevant certifications such as CCNA, Network+, or JNCIA are highly desirable.

This is a fully remote position, offering a competitive salary, comprehensive benefits, and the opportunity to be part of a forward-thinking telecommunications team. If you are a dedicated network professional looking to contribute to a critical infrastructure, we encourage you to apply.

Our client is seeking a proactive and experienced Network Operations Center (NOC) Manager to lead their critical infrastructure monitoring and management team. This is a fully remote position, essential for ensuring the continuous uptime and performance of their global network. You will be responsible for overseeing the daily operations of the NOC, including incident management, problem resolution, and service restoration. The ideal candidate will have a strong background in network engineering, systems administration, and IT service management. You will lead a team of skilled NOC engineers, providing technical guidance, mentorship, and performance management. Key responsibilities include developing and implementing NOC policies and procedures, ensuring adherence to SLAs, and managing the escalation of network issues. You will be instrumental in establishing proactive monitoring strategies, identifying potential risks, and implementing preventative measures to minimize service disruptions. A deep understanding of network protocols, hardware, and software is crucial, along with experience with monitoring tools and ticketing systems. This role demands excellent analytical, problem-solving, and communication skills, as well as the ability to remain calm and effective under pressure. You will collaborate closely with other IT departments, including security and systems engineering, to ensure a cohesive approach to network health. The job location is administratively linked to Liverpool, Merseyside, UK , but the role is entirely remote, offering the successful candidate the flexibility to work from home. You will be responsible for driving continuous improvement within the NOC, optimizing processes, and enhancing the overall reliability of the network infrastructure. This is a key leadership role within the IT operations, offering the opportunity to significantly impact the stability and performance of the company's services. A degree in Computer Science, Information Technology, or a related field, combined with significant experience in NOC operations and team leadership, is required.

Our client, a leading telecommunications provider known for its robust infrastructure and excellent customer service, is seeking a highly skilled Senior Network Operations Center (NOC) Engineer to join their dedicated team. This on-site role is crucial for ensuring the continuous availability, performance, and security of their extensive network. You will be responsible for monitoring network systems, identifying and resolving incidents, and implementing proactive measures to prevent service disruptions. Your duties will include analysing network traffic, troubleshooting complex connectivity issues, and coordinating with various technical teams to restore services promptly. The ideal candidate will possess a strong background in network engineering and operations, with extensive experience in monitoring tools, diagnostic techniques, and network protocols (TCP/IP, BGP, OSPF). Proven ability to work under pressure, make critical decisions during network outages, and communicate effectively with both technical and non-technical stakeholders is essential. Experience with network security principles and best practices is also highly valued. This is an excellent opportunity to contribute to a critical function within a dynamic telecommunications environment, working with cutting-edge technology and playing a key role in maintaining network integrity. You will be part of a supportive team dedicated to operational excellence.

Responsibilities:

• Monitor network performance and availability using state-of-the-art NOC tools.
• Identify, diagnose, and resolve network incidents and outages in a timely manner.
• Perform root cause analysis for recurring network issues.
• Implement proactive network maintenance and optimisation.
• Escalate complex issues to appropriate engineering teams and ensure resolution.
• Collaborate with other IT departments to support service delivery.
• Document network configurations, procedures, and incident reports.
• Adhere to ITIL best practices for incident, problem, and change management.
• Participate in on-call rotations to provide 24/7 network support.
• Stay updated on new network technologies and security threats.

Qualifications:

• Associate's or Bachelor's degree in Computer Science, IT, or a related field, or equivalent experience.
• Minimum of 3-5 years of experience in a Network Operations Center (NOC) or network support role.
• In-depth knowledge of networking concepts, protocols (TCP/IP, UDP, BGP, OSPF, MPLS).
• Proficiency with network monitoring tools (e.g., SolarWinds, Nagios, PRTG).
• Experience with troubleshooting network hardware (routers, switches, firewalls).
• Understanding of network security principles.
• Strong analytical and problem-solving skills.
• Excellent communication and interpersonal abilities.
• Ability to work shifts, including nights, weekends, and holidays as part of a rotating schedule.
• Relevant certifications (CCNA, CCNP) are a strong advantage.

This role is based in Reading, Berkshire, UK .

Our client, a rapidly expanding force in the Telecommunications industry, is seeking a highly skilled and dedicated Senior Network Operations Center (NOC) Engineer to join their team in **Brighton, East Sussex, UK**. This critical role involves the proactive monitoring, management, and resolution of network incidents to ensure the highest levels of service availability and performance for our client's extensive network infrastructure. As a Senior NOC Engineer, you will be at the forefront of network operations, utilizing state-of-the-art tools and technologies to detect, diagnose, and resolve complex network issues in real-time. You will lead incident response efforts, conduct in-depth root cause analysis, and implement preventative measures to avoid future disruptions. This position requires a deep understanding of network protocols, routing, switching, and various telecommunications technologies. The ideal candidate will possess excellent troubleshooting skills, a strong sense of urgency, and the ability to work effectively under pressure in a fast-paced environment. You will also mentor junior engineers and contribute to the continuous improvement of NOC processes and procedures.

Key Responsibilities:

• Monitor network performance and availability using advanced NOC tools and systems.
• Respond to and resolve network incidents, including outages, performance degradation, and security alerts.
• Perform root cause analysis for recurring or critical network issues.
• Implement network changes and configuration updates following change management procedures.
• Collaborate with Tier 2/3 support teams and external vendors to resolve complex issues.
• Develop and maintain network documentation, including procedures and troubleshooting guides.
• Mentor and train junior NOC engineers on best practices and operational procedures.
• Participate in on-call rotation schedules as required.
• Contribute to the development and implementation of new monitoring tools and dashboards.

Qualifications:

• Bachelor's degree in Computer Science, Engineering, or a related field, or equivalent practical experience.
• Minimum of 5 years of experience in a NOC environment or network operations role within the telecommunications sector.
• In-depth knowledge of TCP/IP, BGP, OSPF, MPLS, and other routing and switching protocols.
• Experience with network monitoring tools such as SolarWinds, Nagios, Zabbix, or similar.
• Familiarity with voice and data network technologies (e.g., VoIP, LTE, 5G).
• Strong analytical and problem-solving skills.
• Excellent communication and teamwork abilities.
• Relevant certifications such as CCNA, CCNP, or equivalent are highly desirable.

This is an on-site position at our client's **Brighton** facility, offering a chance to be an integral part of a leading telecommunications company.

**Introduction**
At IBM CIC, we deliver deep technical and industry expertise to a wide range of public and private sector clients in the UK.
A career in IBM CIC means you'll have the opportunity to work with visionaries across multiple industries to improve the hybrid cloud and AI journey for the most innovative and valuable companies in the world. Your ability to accelerate impact and make meaningful change for your clients is enabled by our strategic partner ecosystem and our robust technology platforms across the IBM portfolio.
Curiosity and a constant quest for knowledge serve as the foundation to success here. You'll be encouraged to challenge the norm, investigate ideas outside of your role, and come up with creative solutions which impact a wide network of clients, whom may be at their site or one of our CIC or IBM locations. Our culture of evolution centres on long-term career growth and development opportunities in an environment that embraces your unique skills and experience.
We offer:
* Many training opportunities from classroom to e-learning, mentoring and coaching programs and the chance to gain industry recognized certifications
* Regular and frequent promotion opportunities to ensure you can drive and develop your career with us
* Feedback and checkpoints throughout the year
* Diversity & Inclusion as an essential and authentic component of our culture through our policies and process as well as our Employee Champion teams and support networks
* A culture where your ideas for growth and innovation are always welcome
* Internal recognition programs for peer-to-peer appreciation as well as from manager to employees
* Tools and policies to support your work-life balance from flexible working approaches, sabbatical programs, paid paternity leave, maternity leave and an innovative maternity returners scheme
* More traditional benefits, such as 25 days holiday (in addition to public holidays), online shopping discounts, an Employee Assistance Program, a group personal pension plan of an additional 5% of your base salary paid by us monthly to save for your future.
**Your role and responsibilities**
Unleash your leadership potential as a Senior Infrastructure Specialist and drive the development of infrastructure strategies for cloud-based solutions. In this role, you will be responsible for leading the way in providing essential 24/7 technical support, ensuring seamless operations across various applications, DevOps, middleware, security, and infrastructure components.
Join our Infrastructure team and make a significant impact on our clients' cloud-based solutions. Apply today and embark on an exciting journey in System Administration!
Responsibilities:
* Develop and lead cutting-edge infrastructure strategies for cloud-based solutions.
* Administer Dev, Test & Production environments hosted on Windows, Linux, and Unix servers.
* Develop and configure infrastructure and configuration as code (Ansible and Terraform).
* Ensure seamless operations across various applications, DevOps, middleware, security, and infrastructure components.
* Mentor junior infrastructure specialists, providing guidance and support in their professional development.
* Stay abreast of emerging infrastructure technologies and best practices, driving continuous improvement.
**Required technical and professional expertise**
* Extensive experience with infrastructure administration and cloud platforms.
* Strong knowledge of load balancing, CDN options provided by multiple cloud vendors.
* Experience with installing and configuring databases (MySQL, MSSQL, PostgreSQL).
* Proficiency in scripting languages (Bash, PowerShell, Python).
* Ability to lead cross-functional teams and manage stakeholder expectations.
**Preferred technical and professional experience**
* Experience with containerization technologies (Docker, Kubernetes).
* Familiarity with ITIL processes and Integrated Service Level Management.
* Knowledge of networking protocols and best practices.
* Background in software development or IT consulting.
* Expertise in migration tools (AWS Migration Hub, AWS Server Migration Service, etc.).
* Demonstrated leadership and mentoring skills.
Publication record in peer-reviewed journals or reputable industry publications.
IBM is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

**Introduction**
At IBM CIC, we deliver deep technical and industry expertise to a wide range of public and private sector clients in the UK.
A career in IBM CIC means you'll have the opportunity to work with visionaries across multiple industries to improve the hybrid cloud and AI journey for the most innovative and valuable companies in the world. Your ability to accelerate impact and make meaningful change for your clients is enabled by our strategic partner ecosystem and our robust technology platforms across the IBM portfolio.
Curiosity and a constant quest for knowledge serve as the foundation to success here. You'll be encouraged to challenge the norm, investigate ideas outside of your role, and come up with creative solutions which impact a wide network of clients, whom may be at their site or one of our CIC or IBM locations. Our culture of evolution centres on long-term career growth and development opportunities in an environment that embraces your unique skills and experience.
We offer:
* Many training opportunities from classroom to e-learning, mentoring and coaching programs and the chance to gain industry recognized certifications
* Regular and frequent promotion opportunities to ensure you can drive and develop your career with us
* Feedback and checkpoints throughout the year
* Diversity & Inclusion as an essential and authentic component of our culture through our policies and process as well as our Employee Champion teams and support networks
* A culture where your ideas for growth and innovation are always welcome
* Internal recognition programs for peer-to-peer appreciation as well as from manager to employees
* Tools and policies to support your work-life balance from flexible working approaches, sabbatical programs, paid paternity leave, maternity leave and an innovative maternity returners scheme
* More traditional benefits, such as 25 days holiday (in addition to public holidays), online shopping discounts, an Employee Assistance Program, a group personal pension plan of an additional 5% of your base salary paid by us monthly to save for your future.
**Your role and responsibilities**
Unleash your leadership potential as a Senior Infrastructure Specialist and drive the development of infrastructure strategies for cloud-based solutions. In this role, you will be responsible for leading the way in providing essential 24/7 technical support, ensuring seamless operations across various applications, DevOps, middleware, security, and infrastructure components.
Join our Infrastructure team and make a significant impact on our clients' cloud-based solutions. Apply today and embark on an exciting journey in System Administration!
Responsibilities:
* Develop and lead cutting-edge infrastructure strategies for cloud-based solutions.
* Administer Dev, Test & Production environments hosted on Windows, Linux, and Unix servers.
* Develop and configure infrastructure and configuration as code (Ansible and Terraform).
* Ensure seamless operations across various applications, DevOps, middleware, security, and infrastructure components.
* Mentor junior infrastructure specialists, providing guidance and support in their professional development.
* Stay abreast of emerging infrastructure technologies and best practices, driving continuous improvement.
**Required technical and professional expertise**
* Extensive experience with infrastructure administration and cloud platforms.
* Strong knowledge of load balancing, CDN options provided by multiple cloud vendors.
* Experience with installing and configuring databases (MySQL, MSSQL, PostgreSQL).
* Proficiency in scripting languages (Bash, PowerShell, Python).
* Ability to lead cross-functional teams and manage stakeholder expectations.
**Preferred technical and professional experience**
* Experience with containerization technologies (Docker, Kubernetes).
* Familiarity with ITIL processes and Integrated Service Level Management.
* Knowledge of networking protocols and best practices.
* Background in software development or IT consulting.
* Expertise in migration tools (AWS Migration Hub, AWS Server Migration Service, etc.).
* Demonstrated leadership and mentoring skills.
Publication record in peer-reviewed journals or reputable industry publications.
IBM is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

**Introduction**
At IBM CIC, we deliver deep technical and industry expertise to a wide range of public and private sector clients in the UK.
A career in IBM CIC means you'll have the opportunity to work with visionaries across multiple industries to improve the hybrid cloud and AI journey for the most innovative and valuable companies in the world. Your ability to accelerate impact and make meaningful change for your clients is enabled by our strategic partner ecosystem and our robust technology platforms across the IBM portfolio.
Curiosity and a constant quest for knowledge serve as the foundation to success here. You'll be encouraged to challenge the norm, investigate ideas outside of your role, and come up with creative solutions which impact a wide network of clients, whom may be at their site or one of our CIC or IBM locations. Our culture of evolution centres on long-term career growth and development opportunities in an environment that embraces your unique skills and experience.
We offer:
* Many training opportunities from classroom to e-learning, mentoring and coaching programs and the chance to gain industry recognized certifications
* Regular and frequent promotion opportunities to ensure you can drive and develop your career with us
* Feedback and checkpoints throughout the year
* Diversity & Inclusion as an essential and authentic component of our culture through our policies and process as well as our Employee Champion teams and support networks
* A culture where your ideas for growth and innovation are always welcome
* Internal recognition programs for peer-to-peer appreciation as well as from manager to employees
* Tools and policies to support your work-life balance from flexible working approaches, sabbatical programs, paid paternity leave, maternity leave and an innovative maternity returners scheme
* More traditional benefits, such as 25 days holiday (in addition to public holidays), online shopping discounts, an Employee Assistance Program, a group personal pension plan of an additional 5% of your base salary paid by us monthly to save for your future.
**Your role and responsibilities**
Unleash your leadership potential as a Senior Infrastructure Specialist and drive the development of infrastructure strategies for cloud-based solutions. In this role, you will be responsible for leading the way in providing essential 24/7 technical support, ensuring seamless operations across various applications, DevOps, middleware, security, and infrastructure components.
Join our Infrastructure team and make a significant impact on our clients' cloud-based solutions. Apply today and embark on an exciting journey in System Administration!
Responsibilities:
* Develop and lead cutting-edge infrastructure strategies for cloud-based solutions.
* Administer Dev, Test & Production environments hosted on Windows, Linux, and Unix servers.
* Develop and configure infrastructure and configuration as code (Ansible and Terraform).
* Ensure seamless operations across various applications, DevOps, middleware, security, and infrastructure components.
* Mentor junior infrastructure specialists, providing guidance and support in their professional development.
* Stay abreast of emerging infrastructure technologies and best practices, driving continuous improvement.
**Required technical and professional expertise**
* Extensive experience with infrastructure administration and cloud platforms.
* Strong knowledge of load balancing, CDN options provided by multiple cloud vendors.
* Experience with installing and configuring databases (MySQL, MSSQL, PostgreSQL).
* Proficiency in scripting languages (Bash, PowerShell, Python).
* Ability to lead cross-functional teams and manage stakeholder expectations.
**Preferred technical and professional experience**
* Experience with containerization technologies (Docker, Kubernetes).
* Familiarity with ITIL processes and Integrated Service Level Management.
* Knowledge of networking protocols and best practices.
* Background in software development or IT consulting.
* Expertise in migration tools (AWS Migration Hub, AWS Server Migration Service, etc.).
* Demonstrated leadership and mentoring skills.
Publication record in peer-reviewed journals or reputable industry publications.
IBM is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

**Introduction**
At IBM CIC, we deliver deep technical and industry expertise to a wide range of public and private sector clients in the UK.
A career in IBM CIC means you'll have the opportunity to work with visionaries across multiple industries to improve the hybrid cloud and AI journey for the most innovative and valuable companies in the world. Your ability to accelerate impact and make meaningful change for your clients is enabled by our strategic partner ecosystem and our robust technology platforms across the IBM portfolio.
Curiosity and a constant quest for knowledge serve as the foundation to success here. You'll be encouraged to challenge the norm, investigate ideas outside of your role, and come up with creative solutions which impact a wide network of clients, whom may be at their site or one of our CIC or IBM locations. Our culture of evolution centres on long-term career growth and development opportunities in an environment that embraces your unique skills and experience.
We offer:
* Many training opportunities from classroom to e-learning, mentoring and coaching programs and the chance to gain industry recognized certifications
* Regular and frequent promotion opportunities to ensure you can drive and develop your career with us
* Feedback and checkpoints throughout the year
* Diversity & Inclusion as an essential and authentic component of our culture through our policies and process as well as our Employee Champion teams and support networks
* A culture where your ideas for growth and innovation are always welcome
* Internal recognition programs for peer-to-peer appreciation as well as from manager to employees
* Tools and policies to support your work-life balance from flexible working approaches, sabbatical programs, paid paternity leave, maternity leave and an innovative maternity returners scheme
* More traditional benefits, such as 25 days holiday (in addition to public holidays), online shopping discounts, an Employee Assistance Program, a group personal pension plan of an additional 5% of your base salary paid by us monthly to save for your future.
**Your role and responsibilities**
Unleash your leadership potential as a Senior Infrastructure Specialist and drive the development of infrastructure strategies for cloud-based solutions. In this role, you will be responsible for leading the way in providing essential 24/7 technical support, ensuring seamless operations across various applications, DevOps, middleware, security, and infrastructure components.
Join our Infrastructure team and make a significant impact on our clients' cloud-based solutions. Apply today and embark on an exciting journey in System Administration!
Responsibilities:
* Develop and lead cutting-edge infrastructure strategies for cloud-based solutions.
* Administer Dev, Test & Production environments hosted on Windows, Linux, and Unix servers.
* Develop and configure infrastructure and configuration as code (Ansible and Terraform).
* Ensure seamless operations across various applications, DevOps, middleware, security, and infrastructure components.
* Mentor junior infrastructure specialists, providing guidance and support in their professional development.
* Stay abreast of emerging infrastructure technologies and best practices, driving continuous improvement.
**Required technical and professional expertise**
* Extensive experience with infrastructure administration and cloud platforms.
* Strong knowledge of load balancing, CDN options provided by multiple cloud vendors.
* Experience with installing and configuring databases (MySQL, MSSQL, PostgreSQL).
* Proficiency in scripting languages (Bash, PowerShell, Python).
* Ability to lead cross-functional teams and manage stakeholder expectations.
**Preferred technical and professional experience**
* Experience with containerization technologies (Docker, Kubernetes).
* Familiarity with ITIL processes and Integrated Service Level Management.
* Knowledge of networking protocols and best practices.
* Background in software development or IT consulting.
* Expertise in migration tools (AWS Migration Hub, AWS Server Migration Service, etc.).
* Demonstrated leadership and mentoring skills.
Publication record in peer-reviewed journals or reputable industry publications.
IBM is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.