1,607 Network Support Specialist jobs in the United Kingdom
Technical Support Specialist - Network Infrastructure
Posted 16 days ago
Job Viewed
Job Description
Key Responsibilities:
- Provide first-line and second-line technical support to end-users.
- Diagnose and resolve hardware, software, and network issues.
- Manage and track support tickets using a ticketing system.
- Install, configure, and maintain IT equipment and software.
- Create and maintain technical documentation and knowledge base articles.
- Escalate complex issues to appropriate teams or vendors.
- Monitor IT systems for performance and security issues.
- Assist with IT infrastructure projects and deployments.
Qualifications:
- Proven experience in a technical support role.
- Strong knowledge of operating systems (Windows, macOS).
- Familiarity with networking concepts (TCP/IP, DNS, DHCP).
- Experience with helpdesk ticketing systems.
- Excellent customer service and communication skills.
- Ability to troubleshoot complex technical problems.
- Relevant IT certifications (e.g., CompTIA A+, Network+) are a plus.
5G Network Specialist
Posted 3 days ago
Job Viewed
Job Description
- Deploying and configuring 5G core network elements and radio access networks (RAN).
- Monitoring network performance and identifying areas for optimization and improvement.
- Troubleshooting complex network issues related to 5G services, ensuring minimal downtime.
- Collaborating with cross-functional teams, including engineering, operations, and product development.
- Developing and maintaining comprehensive documentation for network configurations and procedures.
- Ensuring network security policies and best practices are implemented and maintained.
- Conducting site surveys and planning for new 5G deployments.
- Evaluating new technologies and solutions to enhance the 5G network capabilities.
- Providing technical support and expertise to junior team members.
- Staying current with industry standards and evolving 5G technologies.
We are looking for candidates with a Bachelor's degree in Telecommunications Engineering, Electrical Engineering, Computer Science, or a related field, or equivalent practical experience. A minimum of 4 years of experience in mobile network engineering, with a specific focus on 5G technologies, is required. Hands-on experience with 5G core components (AMF, SMF, UPF) and RAN (gNB, CU, DU) is essential. Proficiency in network protocols, IP networking, and network security is necessary. Experience with network simulation tools and performance analysis is highly desirable. Strong analytical and problem-solving skills, coupled with excellent communication and teamwork abilities, are crucial. The ability to adapt to a rapidly evolving technological landscape is key. This role offers an excellent opportunity to work on the forefront of 5G technology.
Fiber Optic Network Specialist
Posted 17 days ago
Job Viewed
Job Description
The ideal candidate will have a strong understanding of fiber optic technologies, including FTTx, DWDM, and PON architectures. Experience with network design software, fiber splicing techniques, and optical testing equipment is highly beneficial. You should possess excellent analytical skills, a keen eye for detail, and the ability to work independently in a remote setting. This is an excellent opportunity for a specialist to contribute to critical network infrastructure projects from a flexible location. Your expertise will be vital in expanding and maintaining our high-speed internet services.
Key Responsibilities:
- Design and plan fiber optic network routes and infrastructure.
- Perform capacity planning and network expansion analysis.
- Develop network schematics and documentation.
- Analyze network performance data and identify areas for optimization.
- Troubleshoot and resolve fiber optic network issues remotely.
- Liaise with field teams and project managers for deployment oversight.
- Evaluate and recommend new fiber optic technologies and equipment.
- Ensure adherence to industry standards and best practices.
- Assist in the development of network build plans and project timelines.
- Provide technical support for fiber optic network-related inquiries.
- Proven experience in fiber optic network design and deployment.
- Strong understanding of FTTx, PON, and DWDM technologies.
- Proficiency with network design and mapping software.
- Knowledge of fiber optic testing and measurement techniques.
- Familiarity with relevant industry standards.
- Excellent analytical and problem-solving skills.
- Ability to work independently and manage tasks effectively in a remote environment.
- Good communication and collaboration skills.
- Relevant certifications (e.g., CFOT, CFVP) are a plus.
Infrastructure Specialist - System Administration
Posted 3 days ago
Job Viewed
Job Description
At IBM CIC, we deliver deep technical and industry expertise to a wide range of public and private sector clients in the UK.
A career in IBM CIC means you'll have the opportunity to work with visionaries across multiple industries to improve the hybrid cloud and AI journey for the most innovative and valuable companies in the world. Your ability to accelerate impact and make meaningful change for your clients is enabled by our strategic partner ecosystem and our robust technology platforms across the IBM portfolio.
Curiosity and a constant quest for knowledge serve as the foundation to success here. You'll be encouraged to challenge the norm, investigate ideas outside of your role, and come up with creative solutions which impact a wide network of clients, whom may be at their site or one of our CIC or IBM locations. Our culture of evolution centres on long-term career growth and development opportunities in an environment that embraces your unique skills and experience.
We offer:
* Many training opportunities from classroom to e-learning, mentoring and coaching programs and the chance to gain industry recognized certifications
* Regular and frequent promotion opportunities to ensure you can drive and develop your career with us
* Feedback and checkpoints throughout the year
* Diversity & Inclusion as an essential and authentic component of our culture through our policies and process as well as our Employee Champion teams and support networks
* A culture where your ideas for growth and innovation are always welcome
* Internal recognition programs for peer-to-peer appreciation as well as from manager to employees
* Tools and policies to support your work-life balance from flexible working approaches, sabbatical programs, paid paternity leave, maternity leave and an innovative maternity returners scheme
* More traditional benefits, such as 25 days holiday (in addition to public holidays), online shopping discounts, an Employee Assistance Program, a group personal pension plan of an additional 5% of your base salary paid by us monthly to save for your future.
**Your role and responsibilities**
Unleash your leadership potential as a Senior Infrastructure Specialist and drive the development of infrastructure strategies for cloud-based solutions. In this role, you will be responsible for leading the way in providing essential 24/7 technical support, ensuring seamless operations across various applications, DevOps, middleware, security, and infrastructure components.
Join our Infrastructure team and make a significant impact on our clients' cloud-based solutions. Apply today and embark on an exciting journey in System Administration!
Responsibilities:
* Develop and lead cutting-edge infrastructure strategies for cloud-based solutions.
* Administer Dev, Test & Production environments hosted on Windows, Linux, and Unix servers.
* Develop and configure infrastructure and configuration as code (Ansible and Terraform).
* Ensure seamless operations across various applications, DevOps, middleware, security, and infrastructure components.
* Mentor junior infrastructure specialists, providing guidance and support in their professional development.
* Stay abreast of emerging infrastructure technologies and best practices, driving continuous improvement.
**Required technical and professional expertise**
* Extensive experience with infrastructure administration and cloud platforms.
* Strong knowledge of load balancing, CDN options provided by multiple cloud vendors.
* Experience with installing and configuring databases (MySQL, MSSQL, PostgreSQL).
* Proficiency in scripting languages (Bash, PowerShell, Python).
* Ability to lead cross-functional teams and manage stakeholder expectations.
**Preferred technical and professional experience**
* Experience with containerization technologies (Docker, Kubernetes).
* Familiarity with ITIL processes and Integrated Service Level Management.
* Knowledge of networking protocols and best practices.
* Background in software development or IT consulting.
* Expertise in migration tools (AWS Migration Hub, AWS Server Migration Service, etc.).
* Demonstrated leadership and mentoring skills.
Publication record in peer-reviewed journals or reputable industry publications.
IBM is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.
Infrastructure Specialist - System Administration
Posted 3 days ago
Job Viewed
Job Description
At IBM CIC, we deliver deep technical and industry expertise to a wide range of public and private sector clients in the UK.
A career in IBM CIC means you'll have the opportunity to work with visionaries across multiple industries to improve the hybrid cloud and AI journey for the most innovative and valuable companies in the world. Your ability to accelerate impact and make meaningful change for your clients is enabled by our strategic partner ecosystem and our robust technology platforms across the IBM portfolio.
Curiosity and a constant quest for knowledge serve as the foundation to success here. You'll be encouraged to challenge the norm, investigate ideas outside of your role, and come up with creative solutions which impact a wide network of clients, whom may be at their site or one of our CIC or IBM locations. Our culture of evolution centres on long-term career growth and development opportunities in an environment that embraces your unique skills and experience.
We offer:
* Many training opportunities from classroom to e-learning, mentoring and coaching programs and the chance to gain industry recognized certifications
* Regular and frequent promotion opportunities to ensure you can drive and develop your career with us
* Feedback and checkpoints throughout the year
* Diversity & Inclusion as an essential and authentic component of our culture through our policies and process as well as our Employee Champion teams and support networks
* A culture where your ideas for growth and innovation are always welcome
* Internal recognition programs for peer-to-peer appreciation as well as from manager to employees
* Tools and policies to support your work-life balance from flexible working approaches, sabbatical programs, paid paternity leave, maternity leave and an innovative maternity returners scheme
* More traditional benefits, such as 25 days holiday (in addition to public holidays), online shopping discounts, an Employee Assistance Program, a group personal pension plan of an additional 5% of your base salary paid by us monthly to save for your future.
**Your role and responsibilities**
Unleash your leadership potential as a Senior Infrastructure Specialist and drive the development of infrastructure strategies for cloud-based solutions. In this role, you will be responsible for leading the way in providing essential 24/7 technical support, ensuring seamless operations across various applications, DevOps, middleware, security, and infrastructure components.
Join our Infrastructure team and make a significant impact on our clients' cloud-based solutions. Apply today and embark on an exciting journey in System Administration!
Responsibilities:
* Develop and lead cutting-edge infrastructure strategies for cloud-based solutions.
* Administer Dev, Test & Production environments hosted on Windows, Linux, and Unix servers.
* Develop and configure infrastructure and configuration as code (Ansible and Terraform).
* Ensure seamless operations across various applications, DevOps, middleware, security, and infrastructure components.
* Mentor junior infrastructure specialists, providing guidance and support in their professional development.
* Stay abreast of emerging infrastructure technologies and best practices, driving continuous improvement.
**Required technical and professional expertise**
* Extensive experience with infrastructure administration and cloud platforms.
* Strong knowledge of load balancing, CDN options provided by multiple cloud vendors.
* Experience with installing and configuring databases (MySQL, MSSQL, PostgreSQL).
* Proficiency in scripting languages (Bash, PowerShell, Python).
* Ability to lead cross-functional teams and manage stakeholder expectations.
**Preferred technical and professional experience**
* Experience with containerization technologies (Docker, Kubernetes).
* Familiarity with ITIL processes and Integrated Service Level Management.
* Knowledge of networking protocols and best practices.
* Background in software development or IT consulting.
* Expertise in migration tools (AWS Migration Hub, AWS Server Migration Service, etc.).
* Demonstrated leadership and mentoring skills.
Publication record in peer-reviewed journals or reputable industry publications.
IBM is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.
Infrastructure Specialist - System Administration
Posted 3 days ago
Job Viewed
Job Description
At IBM CIC, we deliver deep technical and industry expertise to a wide range of public and private sector clients in the UK.
A career in IBM CIC means you'll have the opportunity to work with visionaries across multiple industries to improve the hybrid cloud and AI journey for the most innovative and valuable companies in the world. Your ability to accelerate impact and make meaningful change for your clients is enabled by our strategic partner ecosystem and our robust technology platforms across the IBM portfolio.
Curiosity and a constant quest for knowledge serve as the foundation to success here. You'll be encouraged to challenge the norm, investigate ideas outside of your role, and come up with creative solutions which impact a wide network of clients, whom may be at their site or one of our CIC or IBM locations. Our culture of evolution centres on long-term career growth and development opportunities in an environment that embraces your unique skills and experience.
We offer:
* Many training opportunities from classroom to e-learning, mentoring and coaching programs and the chance to gain industry recognized certifications
* Regular and frequent promotion opportunities to ensure you can drive and develop your career with us
* Feedback and checkpoints throughout the year
* Diversity & Inclusion as an essential and authentic component of our culture through our policies and process as well as our Employee Champion teams and support networks
* A culture where your ideas for growth and innovation are always welcome
* Internal recognition programs for peer-to-peer appreciation as well as from manager to employees
* Tools and policies to support your work-life balance from flexible working approaches, sabbatical programs, paid paternity leave, maternity leave and an innovative maternity returners scheme
* More traditional benefits, such as 25 days holiday (in addition to public holidays), online shopping discounts, an Employee Assistance Program, a group personal pension plan of an additional 5% of your base salary paid by us monthly to save for your future.
**Your role and responsibilities**
Unleash your leadership potential as a Senior Infrastructure Specialist and drive the development of infrastructure strategies for cloud-based solutions. In this role, you will be responsible for leading the way in providing essential 24/7 technical support, ensuring seamless operations across various applications, DevOps, middleware, security, and infrastructure components.
Join our Infrastructure team and make a significant impact on our clients' cloud-based solutions. Apply today and embark on an exciting journey in System Administration!
Responsibilities:
* Develop and lead cutting-edge infrastructure strategies for cloud-based solutions.
* Administer Dev, Test & Production environments hosted on Windows, Linux, and Unix servers.
* Develop and configure infrastructure and configuration as code (Ansible and Terraform).
* Ensure seamless operations across various applications, DevOps, middleware, security, and infrastructure components.
* Mentor junior infrastructure specialists, providing guidance and support in their professional development.
* Stay abreast of emerging infrastructure technologies and best practices, driving continuous improvement.
**Required technical and professional expertise**
* Extensive experience with infrastructure administration and cloud platforms.
* Strong knowledge of load balancing, CDN options provided by multiple cloud vendors.
* Experience with installing and configuring databases (MySQL, MSSQL, PostgreSQL).
* Proficiency in scripting languages (Bash, PowerShell, Python).
* Ability to lead cross-functional teams and manage stakeholder expectations.
**Preferred technical and professional experience**
* Experience with containerization technologies (Docker, Kubernetes).
* Familiarity with ITIL processes and Integrated Service Level Management.
* Knowledge of networking protocols and best practices.
* Background in software development or IT consulting.
* Expertise in migration tools (AWS Migration Hub, AWS Server Migration Service, etc.).
* Demonstrated leadership and mentoring skills.
Publication record in peer-reviewed journals or reputable industry publications.
IBM is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.
Infrastructure Specialist - System Administration
Posted 3 days ago
Job Viewed
Job Description
At IBM CIC, we deliver deep technical and industry expertise to a wide range of public and private sector clients in the UK.
A career in IBM CIC means you'll have the opportunity to work with visionaries across multiple industries to improve the hybrid cloud and AI journey for the most innovative and valuable companies in the world. Your ability to accelerate impact and make meaningful change for your clients is enabled by our strategic partner ecosystem and our robust technology platforms across the IBM portfolio.
Curiosity and a constant quest for knowledge serve as the foundation to success here. You'll be encouraged to challenge the norm, investigate ideas outside of your role, and come up with creative solutions which impact a wide network of clients, whom may be at their site or one of our CIC or IBM locations. Our culture of evolution centres on long-term career growth and development opportunities in an environment that embraces your unique skills and experience.
We offer:
* Many training opportunities from classroom to e-learning, mentoring and coaching programs and the chance to gain industry recognized certifications
* Regular and frequent promotion opportunities to ensure you can drive and develop your career with us
* Feedback and checkpoints throughout the year
* Diversity & Inclusion as an essential and authentic component of our culture through our policies and process as well as our Employee Champion teams and support networks
* A culture where your ideas for growth and innovation are always welcome
* Internal recognition programs for peer-to-peer appreciation as well as from manager to employees
* Tools and policies to support your work-life balance from flexible working approaches, sabbatical programs, paid paternity leave, maternity leave and an innovative maternity returners scheme
* More traditional benefits, such as 25 days holiday (in addition to public holidays), online shopping discounts, an Employee Assistance Program, a group personal pension plan of an additional 5% of your base salary paid by us monthly to save for your future.
**Your role and responsibilities**
Unleash your leadership potential as a Senior Infrastructure Specialist and drive the development of infrastructure strategies for cloud-based solutions. In this role, you will be responsible for leading the way in providing essential 24/7 technical support, ensuring seamless operations across various applications, DevOps, middleware, security, and infrastructure components.
Join our Infrastructure team and make a significant impact on our clients' cloud-based solutions. Apply today and embark on an exciting journey in System Administration!
Responsibilities:
* Develop and lead cutting-edge infrastructure strategies for cloud-based solutions.
* Administer Dev, Test & Production environments hosted on Windows, Linux, and Unix servers.
* Develop and configure infrastructure and configuration as code (Ansible and Terraform).
* Ensure seamless operations across various applications, DevOps, middleware, security, and infrastructure components.
* Mentor junior infrastructure specialists, providing guidance and support in their professional development.
* Stay abreast of emerging infrastructure technologies and best practices, driving continuous improvement.
**Required technical and professional expertise**
* Extensive experience with infrastructure administration and cloud platforms.
* Strong knowledge of load balancing, CDN options provided by multiple cloud vendors.
* Experience with installing and configuring databases (MySQL, MSSQL, PostgreSQL).
* Proficiency in scripting languages (Bash, PowerShell, Python).
* Ability to lead cross-functional teams and manage stakeholder expectations.
**Preferred technical and professional experience**
* Experience with containerization technologies (Docker, Kubernetes).
* Familiarity with ITIL processes and Integrated Service Level Management.
* Knowledge of networking protocols and best practices.
* Background in software development or IT consulting.
* Expertise in migration tools (AWS Migration Hub, AWS Server Migration Service, etc.).
* Demonstrated leadership and mentoring skills.
Publication record in peer-reviewed journals or reputable industry publications.
IBM is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.
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Network Test Specialist
Posted today
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Job Description
Network Test Specialist
Posted 4 days ago
Job Viewed
Job Description
Network Test Specialist (Minerva SA Risking Programme)
Location: Telford (2 days a week onsite)
Duration: 6 months
Rate: £470 per day (inside IR35)
Clearance: Active SC required
About the Project:
Our client – a leading global consultancy – is delivering a major programme within HMRC’s Risk and Intelligence Service (RIS) to strengthen fraud detection and compliance for Self-Assessment (SA) registrations. The Preventative Risking (PR) team plays a critical role in identifying fraudulent activity — currently detecting over 200,000 fraudulent registrations out of 1 million annually — and saving the UK taxpayer hundreds of millions in lost revenue.
To enhance these capabilities, the team is migrating and automating data ingestion and risk analytics processes within the SAS Viya 4 platform, leveraging 20+ data sources from the Minerva Oracle estate. This new test role sits at the heart of that transformation — ensuring that automated testing, data quality, and performance assurance are embedded into every stage of delivery.
The Role:
We’re looking for a Network Test Specialist / Test Automation Engineer with strong experience in data and analytics platforms, ideally including SAS Viya. You’ll join a newly formed agile team within the Minerva platform programme, working closely with developers, DevOps engineers, and analysts to build robust automated test frameworks supporting the ingestion, analytics, and Intelligent Decisioning capabilities of the platform.
You’ll own the automation test strategy, build frameworks from the ground up, integrate them into CI/CD pipelines, and ensure that every component — from data pipelines to user interfaces — is validated efficiently and reliably.
Key Responsibilities:
- Define and implement test automation strategies for SAS Viya 4 applications (including Visual Analytics and Intelligent Decisioning).
- Build, maintain, and evolve automation frameworks (e.g. Selenium, PyTest, JUnit).
- Integrate automated testing into CI/CD pipelines (GitLab CI, Jenkins, Git).
- Lead on test data strategy, defect management, and environment configuration.
- Collaborate within an Agile Scrum team — attending ceremonies, demos, and retrospectives.
- Troubleshoot issues across SAS Viya containerized environments (OpenShift, Kubernetes).
- Ensure test coverage meets both business and technical objectives through close stakeholder engagement.
Essential Skills & Experience:
- Proven background in test automation for data or analytics platforms , ideally SAS Viya 4.
- Strong experience with Python or Shell scripting and automation frameworks (Selenium, PyTest, JUnit).
- Familiarity with REST APIs and endpoint testing.
- CI/CD tools and version control (Git, Jenkins, GitLab).
- Data management, profiling, and validation experience.
- Strong stakeholder management and communication skills.
- Able to define test direction, strategy, and tooling approach for automation teams.
Desirable Skills:
- Experience with SAS Viya architecture and components (VA, ID, CAS).
- Understanding of containerized and orchestration environments (Docker, Kubernetes, OpenShift).
Why Join?
This is a chance to contribute to one of the most high-impact government risk intelligence programmes in the UK — directly shaping how HMRC detects and prevents fraud through automation, analytics, and modern cloud-based platforms. You’ll be working with cutting-edge SAS technologies in a collaborative, delivery-focused environment.
Network Infrastructure Specialist
Posted 17 days ago
Job Viewed
Job Description
Key Responsibilities:
- Design, deploy, and manage the company's core network infrastructure, including routers, switches, firewalls, and load balancers.
- Ensure the stability, integrity, and efficient operation of all network systems.
- Monitor network performance and troubleshoot network issues, ensuring minimal downtime.
- Implement and maintain network security measures to protect against threats.
- Develop and document network configurations, procedures, and policies.
- Collaborate with cross-functional teams to support new service deployments and upgrades.
- Participate in capacity planning and network architecture design.
- Stay current with emerging networking technologies and industry best practices.
- Manage relationships with network hardware and software vendors.
- Provide 24/7 on-call support as part of a rotating schedule.
- Bachelor's degree in Computer Science, Engineering, or a related field, or equivalent practical experience.
- Minimum of 5 years of experience in network engineering and infrastructure management.
- Proven expertise in routing protocols (e.g., BGP, OSPF) and switching technologies.
- Hands-on experience with network security principles and tools (firewalls, VPNs, IDS/IPS).
- Proficiency with network monitoring and analysis tools (e.g., SolarWinds, Wireshark).
- Strong understanding of TCP/IP networking and the OSI model.
- Experience with cloud networking concepts (AWS, Azure, GCP) is a plus.
- Relevant certifications such as CCNA, CCNP, or equivalent are highly desirable.
- Excellent problem-solving, analytical, and communication skills.
- Ability to work effectively in a remote, independent environment.