Explore numerous networking opportunities to connect with professionals and advance your career. Networking jobs involve building and maintaining relationships, attending industry events, and using social media platforms to expand your professional circle. These roles are available across various sectors, from technology and finance to 443 Networking jobs in the United Kingdom
Sales Specialist - Networking
Posted 9 days ago
Job Viewed
Job Description
Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion - it's a place where you can grow, belong and thrive.
**Your day at NTT DATA**
As a Networking Client Partner at NTT DATA, you'll take on the exciting challenge of driving sales and building strong relationships with our clients. You'll become our clients' trusted advisor for Networking Managed Services, identifying and closing deals that not only meet but exceed their needs. Your day will involve collaborating with our internal teams, such as Client Managers and pre-sales architects, to deliver comprehensive solutions.
You'll be at the forefront of generating demand for our Networking Managed Services, guiding clients to understand how our solutions can add significant value to their operations. Through proactive engagement, you'll address any objections clients may have, ensuring they see the benefits of transitioning to managed services. You'll allocate your time strategically between nurturing existing clients and exploring new opportunities to grow our client base.
Building strong, long-term relationships with clients is crucial. You'll work closely with client leaders to understand their business requirements and competitive landscape, crafting solutions that align with their goals. Your expertise will help you construct and negotiate managed services deals that are win-win for both our clients and NTT DATA.
Your role won't end at the sale-you'll continue to work with delivery teams to ensure that our solutions are implemented smoothly and meet client expectations. You'll serve as the initial escalation point for any challenges, driving the right outcomes and maintaining client satisfaction. Your partnerships with internal teams will ensure that we deliver high-value services opportunities.
As a Networking Client Partner, you'll get the chance to work with some of the biggest global organizations, helping them adopt new business models in a rapidly evolving digital landscape. You'll have the opportunity to share best practices within our teams, contributing to the continuous improvement of our services.
**To thrive in this role, you need to have:**
+ In-depth knowledge of network security principles and products.
+ Understanding of broader IT infrastructure components, including servers, storage, virtualization, and DATA centers.
+ Ability to position NTT DATA's service offerings across multiple technology domains (Networking Managed Services, Support Services, Consulting Services, Technical Services.)
+ Proven track record of managing the entire sales process from opportunity identification to contract negotiation.
+ Demonstrated experience selling managed services solutions to large enterprise accounts, involving complex multi-year contracts.
+ Strong negotiation and legal knowledge to handle contracting and terms discussions.
+ Strong business acumen, including the ability to understand financial statements and metrics.
+ Excellent client-centric problem-solving skills.
+ Experience building strong relationships with clients, particularly at the executive level.
+ Bachelor's degree in a technical or sales field, or equivalent experience.
**Workplace type** **:**
Hybrid Working
**About NTT DATA**
NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo.
**Equal Opportunity Employer**
NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.
Software Engineer, Networking
Posted 69 days ago
Job Viewed
Job Description
Who are we?
IOG, is a technology company focused on blockchain research and development. We are renowned for our scientific approach to blockchain development, emphasizing peer-reviewed research and formal methods to ensure security, scalability, and sustainability.
Our projects include the Cardano blockchain, as well as other products in the areas of decentralized finance (DeFi), governance, and identity management, aiming to advance the capabilities and adoption of blockchain and Web3 technology globally.
What the role involves:
As a Software Engineer at IOE you are responsible for writing high-quality code for our products. You have the exciting challenge of working with cutting-edge research and technology with a focus on the market's needs. To support you on this challenge, our products have software architects, product managers, project managers, formal methods specialists and QA test engineers, with whom you must communicate professionally, effectively and efficiently.
- Follow Agile software development practices
- Work with teams across multiple time zones
- Work independently on software development tasks
- Be proactive and require minimal supervision or mentoring to complete tasks
- Review specifications produced by architects and formal methods specialists
- Contribute to the design of algorithms
- Write clean, straightforward, efficient code that satisfies previously agreed acceptance criteria and specifications
- Commit often and submit small pull requests frequently
- Cover your code with unit, property and integration tests when applicable
- Review the pull requests of your team mates
- Fix bugs in your own code and in legacy code from others
- Be available for emergency fixing of severity 1 issues on deployed products
- Integrate software components and third-party libraries
- Verify and deploy programs and systems
- Troubleshoot, debug and upgrade existing software
- Write documentation for the code
- Write technical user manuals
- Be knowledgeable of distributed and concurrent computation
- Be knowledgeable of the basics of cryptography
Requirements
Who you are:
- Degree in Computer Science is desirable but not essential
- A minimum of 2-4 years development experience (professional or otherwise) using Haskell
- Experience working with Git and Git workflow
- Practical experience with Agile software development methods
- Knowledge of functional and object-oriented programming paradigms
- Write idiomatic code that satisfies the acceptance criteria of a given task
- Write tests (unit tests, property tests) that provide sufficient and non-superfluous efficient code coverage.
- Document code and APIs concisely and unambiguously
- Break down tasks into sub-tasks that are completable in a short amount of time and report completion as required by managers
- Pragmatically adhere to software engineering principles (modularity, incremental development, no premature optimization, no feature creep, no speculative generality, .)
Network expertise
- Experience developing critical systems
- Experience in monitoring of network performance of distributed systems
- Extensive knowledge of TCP/IP protocol
- Practice of carrying analysis & monitoring of network applications
- Experience in using data analytical skills to convey performance characteristics to stakeholders
- Practical experience with issues related to latency and throughput
Haskell expertise
- Experience profiling Haskell systems
- Good understanding of Quickcheck/Hedgehog and property testing.
- Good understanding of concurrent programming / concurrency.
- Good understanding of call-by-need, memoization and lazy evaluation.
- Familiar with frameworks/libraries such as:
- network, stm, async, pipes/conduit, aeson, optparse-applicative
- Proficiency with advanced FP techniques such as:
- Advanced functional data structures, Dependent types, Extensible effects, Generic programming, Streaming, Type-level programming
Are you an IOGer?
Do you find yourself questioning the status quo? Do you tinker with ideas and long to turn those ideas into solutions? Are you able to spark thoughtful debates, bringing out the inquisitiveness in others? Does the promise of continuously growing excite you? Then get ready to reimagine everything you thought wasn’t possible because that’s what it means to be an IOGer - we don’t set limits, we break them.
Benefits
- Remote work
- Laptop reimbursement
- New starter package to buy hardware essentials (headphones, monitor, etc)
- Learning & Development opportunities
- Competitive PTO
At IOG, we value diversity and always treat all employees and job applicants based on merit, qualifications, competence, and talent. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Senior Networking Software Engineer
Posted 28 days ago
Job Viewed
Job Description
Who are we?
We hire those that seek to innovate across people, process and technology. Join our global workforce, visualise the future and strive for success. Our engineering campus and corporate offices in the UK and US are optimal environments for ideas and innovation to flourish.
ALL.SPACE, has developed a smart terminal, capable of linking with all satellites, all networks, in all orbits, all at once. Our ground-breaking software-defined service enablement platform integrates intelligent routing, edge computing and on-demand services to deliver unprecedented network resilience and application performance. Our terminal designs operate as fully electronic beam steering systems. Our IP has applications across a wide range of market sectors including aeronautical, land mobile, maritime, and 5G. It provides broadband, multi-beam, two-way communications with dynamic tracking of geostationary and non-geostationary satellites or terrestrial nodes.
We are looking for world class talent to join our high-performing team working on cutting edge technology in the satellite communications industry. We stand by our company values; INTEGRITY, INNOVATION & EXECUTION EXCELLENCE – giving you the opportunity to build your career in an environment where we encourage crisp decision-making, challenging the status-quo, championing your beliefs and ideas, sharing successes (and learning from failures) and working collaboratively with your fellow team members.
ALL.SPACE is committed to practicing and promoting diversity, inclusion and equality in the workplace. We aim to lead by example by making satellite communications a more inviting and accessible industry for all.
The senior networking software engineer is responsible for the design, development, test and maintenance of production networking features used to manage and control ALL.SPACE terminal’s secure communications.
The role covers both network architecture - designing the internal and external terminal network using TCP/IP technologies - and software implementation of those designs, writing drivers, configuring networking stacks and providing the higher-level services to manage the networking connections of the system.
Roles & Responsibilities:
- Work with internal and external stakeholders to understand the networking requirements of ALL.SPACE products
- Design networking architectures that cover the terminal and third-party systems, ensuring a solution that is secure, performant, reliable and meet customer needs
- Complete architecture and design documentation for all networking features.
- Translate the networking design into software and hardware features suitable for implementation.
- Deliver high-quality, tested software features for an embedded real-time system, using C++.
- Contribute to terminal software application features as required by the team.
- Implement automated unit and integration tests, including network traffic tests.
- Test and debug functionality in simulation and on target hardware.
- Lead the investigation and timely resolution of networking issues.
- Employ industry standard design patterns and practices to ensure appropriate quality, security, modifiability, and extensibility.
- Work within the team’s Agile framework, pro-actively contributing to the software development life cycle process.
- Own delivery of networking features; driving the planning and execution of work against an agreed roadmap, using other developers as needed.
- Present reports on results and progress to stakeholders as required.
- Mentor other engineers, developing their technical skills and championing best design and coding practice.
Requirements
- Expert networking knowledge for enterprise systems, including TCP/IP, DHCP, HTTP/S, VLANs and other networking protocols, and operation of routers, switches, firewalls and WAN aggregation tools
- Expertise in Linux network stacks and socket implementations
- Highly skilled in in C++ development on network devices or embedded systems.
- Demonstrated success in delivery of reliable, real-time networking functionality.
- Full lifecycle development experience – scope, architect, design, develop, test, maintain.
- Demonstrated skills in network debugging and performance characterisation, making appropriate use of network analysis tools
- Effective use of monitoring tools such as Grafana
- Excellent understanding of Source Code Management (git) and CI/CD pipelines
- Generation of appropriate documentation (Jira, Confluence)
- Perform peer reviews and test of other developers’ work
- Effective collaboration in high-pace agile team
- Excellent self-organizational skills and attention to detail
- Problem-solver and collaborative team member
Additional Notes
Due to the need to control and debug on target hardware, this role requires working at ALL.SPACE’s Reading sites. Could be hybrid role, working on-site some of the time.
Benefits
- Stock Options
- Contributory Pension Scheme
- 25 days Annual Leave + Public Holidays
- Cycle-to-Work Scheme
- Car Scheme (Salary Sacrifice)
- Employee Assistance Programs
- Discounts Platform
Senior Customer Experience Engineer - Networking
Posted today
Job Viewed
Job Description
We areu202fthe ACES Strategic team (Advanced Cloud Engineering & Supportability), a global engineering team in Azure CXP and we are focused on Strategic Azure Customers. We are customer-obsessed problem-solvers. We orchestrate and drive deep engagements in areas like Incident Management, Problem Management, Support, Resiliency, and empowering the customers. We represent the customer and amplify customer voice with Azure Engineering connecting to the quality vision for Azure. We innovate and find ways to scale our learning across our customer base. Diversity and inclusion are central to who we are, how we work, and what we enable our customers to achieve. We know that empowering our customers starts with empowering our team to show up authentically, work in ways that are best for them, and achieve their career goals.
Are you constantly customer-obsessed and passionate about solving complex technical problems? Do you take pride in enhancing customer experience through innovation? If the answer is Yes, then join us and surround yourself with people who are passionate about cloud computing and believe thatu202fextraordinary support is critical to customer success.
As a customer focused Advanced Cloud Engineer, you are theu202fprimary engineering contact accountable for your customeru2019s support experience on Azure. You will drive resolution of critical and complex problems, support key customer projects on Azure, and be the voice of the customer within Azure. In this role, you will work in partnership with Customer Success Account Managers, Cloud Solution Architects, Technical Support Engineers, and Azure engineering with our mission to turn Azure customers into fans with world-class engineering-led support experience.
This role is flexible in that you can work up to 50% from home.
Microsoftu2019s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.
**Responsibilities**
Technically Oriented
Track customer incidents, engage with strategic customers and partners to understand issues, contribute to troubleshooting through diagnostics, communicate progress and next steps to customers with a focus on reducing time taken to mitigate critical incidents.
Use engineering and support tools, customer telemetry and/or direct customer input to detect and flag trends/patterns of issues in the products or products misuse across customers. Develop and share insights and best practices with customers.
Recommend and help develop training/readiness modules (e.g., mentoring, leading triages, content creation, brown bag sessions, blogs, quality assurance checks). Acts as a mentor, shares knowledge, and contributes to the content and readiness strategy for the team.
Customer Solution Lifecycle Management
Serve as a connecting point between the product team and customers throughout the engagement lifecycle, engage with customers to understand their business and availability needs, develop and offer proactive guidance on designing configurations and deploying solutions on Azure.
Handle complex escalations on customer issues from the customer or support or field teams, conduct impact analysis, help customers with answers to their technical questions, and serve as an escalation resource in areas of subject matter expertise.
Conduct in-depth root cause analysis of issues and translates findings into opportunities for improvement and track and drive them as repair items.
Relationship/Experience Management
Act as voice of customers and synthesize product feedback from strategic customers to provide input on business plans developed by the product groups. Identify customer usage patterns and drive resolutions on reoccurring issues with product groups. Close the feedback loop with the customers on product features.
Partner with other teams (e.g., program managers, software engineers, product, customer service support teams), prioritize, unblock, and resolve critical customer issues.
Collaborate with stakeholders to deliver solutions to strategic customers and develop mechanisms that improve customer health and reduce the turnover time.
**Qualifications**
Required Qualifications:
Bachelor's Degree in Engineering, Computer Science, Information Technology (IT), Data Analytics/Science, Artificial Intelligence (AI), or related field AND experience in technology industry, cloud, technical support, and/or customer experience engineering
o OR equivalent experience.
Demonstrated experience supporting and troubleshooting enterprise level, mission-critical applications and infrastructure resolving complex issues/situations and driving technical resolution across cross-functional organizations.
Experience with being on-call and driving mitigation for mission critical incidents.
Preferred Qualifications:
Technical Skills: Demonstratedu202fhands-on experience with Subject Matter Expert level expertise in one or moreu202fof the following Cloud technologies:
o Core IaaS: Compute (Windows/Linux), Storage, Networking, Kubernetes, High Availability
o Data Platform and Bigdata: Azure SQL DB, Cosmos DB, PostgreSQL on Azure, Azure Data Bricks, Azure Data Factory, AI/ML
o Azure PaaS Services: App Services, Azure Functions, Redis Cache, and Event Hub.
o Monitoring technologies: Azure Monitor, Log Analytics, Grafana, Datadog, Confluent and similar technologies.
Communication skills: ability to empathize with customers and convey confidence. Able to explain highly technical issues to varied audiences. Able to prioritize and advocate customeru2019s needs to the proper channels. Take ownership and work towards a resolution.
Customer Obsession: Passion for customers and focus on delivering the right customer experience.
Growth Mindset: Openness and ability to learn new skills and technologies in a fast-paced environment.
The ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include but are not limited to the following specialized security screenings: Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.
Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations ( .
Senior Customer Experience Engineer - Networking
Posted 2 days ago
Job Viewed
Job Description
We areu202fthe ACES Strategic team (Advanced Cloud Engineering & Supportability), a global engineering team in Azure CXP and we are focused on Strategic Azure Customers. We are customer-obsessed problem-solvers. We orchestrate and drive deep engagements in areas like Incident Management, Problem Management, Support, Resiliency, and empowering the customers. We represent the customer and amplify customer voice with Azure Engineering connecting to the quality vision for Azure. We innovate and find ways to scale our learning across our customer base. Diversity and inclusion are central to who we are, how we work, and what we enable our customers to achieve. We know that empowering our customers starts with empowering our team to show up authentically, work in ways that are best for them, and achieve their career goals.
Are you constantly customer-obsessed and passionate about solving complex technical problems? Do you take pride in enhancing customer experience through innovation? If the answer is Yes, then join us and surround yourself with people who are passionate about cloud computing and believe thatu202fextraordinary support is critical to customer success.
As a customer focused Advanced Cloud Engineer, you are theu202fprimary engineering contact accountable for your customeru2019s support experience on Azure. You will drive resolution of critical and complex problems, support key customer projects on Azure, and be the voice of the customer within Azure. In this role, you will work in partnership with Customer Success Account Managers, Cloud Solution Architects, Technical Support Engineers, and Azure engineering with our mission to turn Azure customers into fans with world-class engineering-led support experience.
This role is flexible in that you can work up to 50% from home.
Microsoftu2019s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.
**Responsibilities**
Technically Oriented
Track customer incidents, engage with strategic customers and partners to understand issues, contribute to troubleshooting through diagnostics, communicate progress and next steps to customers with a focus on reducing time taken to mitigate critical incidents.
Use engineering and support tools, customer telemetry and/or direct customer input to detect and flag trends/patterns of issues in the products or products misuse across customers. Develop and share insights and best practices with customers.
Recommend and help develop training/readiness modules (e.g., mentoring, leading triages, content creation, brown bag sessions, blogs, quality assurance checks). Acts as a mentor, shares knowledge, and contributes to the content and readiness strategy for the team.
Customer Solution Lifecycle Management
Serve as a connecting point between the product team and customers throughout the engagement lifecycle, engage with customers to understand their business and availability needs, develop and offer proactive guidance on designing configurations and deploying solutions on Azure.
Handle complex escalations on customer issues from the customer or support or field teams, conduct impact analysis, help customers with answers to their technical questions, and serve as an escalation resource in areas of subject matter expertise.
Conduct in-depth root cause analysis of issues and translates findings into opportunities for improvement and track and drive them as repair items.
Relationship/Experience Management
Act as voice of customers and synthesize product feedback from strategic customers to provide input on business plans developed by the product groups. Identify customer usage patterns and drive resolutions on reoccurring issues with product groups. Close the feedback loop with the customers on product features.
Partner with other teams (e.g., program managers, software engineers, product, customer service support teams), prioritize, unblock, and resolve critical customer issues.
Collaborate with stakeholders to deliver solutions to strategic customers and develop mechanisms that improve customer health and reduce the turnover time.
**Qualifications**
Required Qualifications:
Bachelor's Degree in Engineering, Computer Science, Information Technology (IT), Data Analytics/Science, Artificial Intelligence (AI), or related field AND experience in technology industry, cloud, technical support, and/or customer experience engineering
o OR equivalent experience.
Demonstrated experience supporting and troubleshooting enterprise level, mission-critical applications and infrastructure resolving complex issues/situations and driving technical resolution across cross-functional organizations.
Experience with being on-call and driving mitigation for mission critical incidents.
Preferred Qualifications:
Technical Skills: Demonstratedu202fhands-on experience with Subject Matter Expert level expertise in one or moreu202fof the following Cloud technologies:
o Core IaaS: Compute (Windows/Linux), Storage, Networking, Kubernetes, High Availability
o Data Platform and Bigdata: Azure SQL DB, Cosmos DB, PostgreSQL on Azure, Azure Data Bricks, Azure Data Factory, AI/ML
o Azure PaaS Services: App Services, Azure Functions, Redis Cache, and Event Hub.
o Monitoring technologies: Azure Monitor, Log Analytics, Grafana, Datadog, Confluent and similar technologies.
Communication skills: ability to empathize with customers and convey confidence. Able to explain highly technical issues to varied audiences. Able to prioritize and advocate customeru2019s needs to the proper channels. Take ownership and work towards a resolution.
Customer Obsession: Passion for customers and focus on delivering the right customer experience.
Growth Mindset: Openness and ability to learn new skills and technologies in a fast-paced environment.
The ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include but are not limited to the following specialized security screenings: Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.
Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations ( .
Senior Customer Experience Engineer - Networking
Posted 4 days ago
Job Viewed
Job Description
We are the ACES Strategic team (Advanced Cloud Engineering & Supportability), a global engineering team in Azure CXP and we are focused on Strategic Azure Customers. We are customer-obsessed problem-solvers. We orchestrate and drive deep engagements in areas like Incident Management, Problem Management, Support, Resiliency, and empowering the customers. We represent the customer and amplify customer voice with Azure Engineering connecting to the quality vision for Azure. We innovate and find ways to scale our learning across our customer base. Diversity and inclusion are central to who we are, how we work, and what we enable our customers to achieve. We know that empowering our customers starts with empowering our team to show up authentically, work in ways that are best for them, and achieve their career goals.
Are you constantly customer-obsessed and passionate about solving complex technical problems? Do you take pride in enhancing customer experience through innovation? If the answer is Yes, then join us and surround yourself with people who are passionate about cloud computing and believe that extraordinary support is critical to customer success.
As a customer focused Advanced Cloud Engineer, you are the primary engineering contact accountable for your customer's support experience on Azure. You will drive resolution of critical and complex problems, support key customer projects on Azure, and be the voice of the customer within Azure. In this role, you will work in partnership with Customer Success Account Managers, Cloud Solution Architects, Technical Support Engineers, and Azure engineering with our mission to turn Azure customers into fans with world-class engineering-led support experience.
This role is flexible in that you can work up to 50% from home.
Microsoft's mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.
**Responsibilities**
Technically Oriented
- Track customer incidents, engage with strategic customers and partners to understand issues, contribute to troubleshooting through diagnostics, communicate progress and next steps to customers with a focus on reducing time taken to mitigate critical incidents.
- Use engineering and support tools, customer telemetry and/or direct customer input to detect and flag trends/patterns of issues in the products or products misuse across customers. Develop and share insights and best practices with customers.
- Recommend and help develop training/readiness modules (e.g., mentoring, leading triages, content creation, brown bag sessions, blogs, quality assurance checks). Acts as a mentor, shares knowledge, and contributes to the content and readiness strategy for the team.
Customer Solution Lifecycle Management
- Serve as a connecting point between the product team and customers throughout the engagement lifecycle, engage with customers to understand their business and availability needs, develop and offer proactive guidance on designing configurations and deploying solutions on Azure.
- Handle complex escalations on customer issues from the customer or support or field teams, conduct impact analysis, help customers with answers to their technical questions, and serve as an escalation resource in areas of subject matter expertise.
- Conduct in-depth root cause analysis of issues and translates findings into opportunities for improvement and track and drive them as repair items.
Relationship/Experience Management
- Act as voice of customers and synthesize product feedback from strategic customers to provide input on business plans developed by the product groups. Identify customer usage patterns and drive resolutions on reoccurring issues with product groups. Close the feedback loop with the customers on product features.
- Partner with other teams (e.g., program managers, software engineers, product, customer service support teams), prioritize, unblock, and resolve critical customer issues.
- Collaborate with stakeholders to deliver solutions to strategic customers and develop mechanisms that improve customer health and reduce the turnover time.
**Qualifications**
Required Qualifications:
- Bachelor's Degree in Engineering, Computer Science, Information Technology (IT), Data Analytics/Science, Artificial Intelligence (AI), or related field AND experience in technology industry, cloud, technical support, and/or customer experience engineering
o OR equivalent experience.
- Demonstrated experience supporting and troubleshooting enterprise level, mission-critical applications and infrastructure resolving complex issues/situations and driving technical resolution across cross-functional organizations.
- Experience with being on-call and driving mitigation for mission critical incidents.
Preferred Qualifications:
- Technical Skills: Demonstrated hands-on experience with Subject Matter Expert level expertise in one or more of the following Cloud technologies:
o Core IaaS: Compute (Windows/Linux), Storage, Networking, Kubernetes, High Availability
o Data Platform and Bigdata: Azure SQL DB, Cosmos DB, PostgreSQL on Azure, Azure Data Bricks, Azure Data Factory, AI/ML
o Azure PaaS Services: App Services, Azure Functions, Redis Cache, and Event Hub.
o Monitoring technologies: Azure Monitor, Log Analytics, Grafana, Datadog, Confluent and similar technologies.
- Communication skills: ability to empathize with customers and convey confidence. Able to explain highly technical issues to varied audiences. Able to prioritize and advocate customer's needs to the proper channels. Take ownership and work towards a resolution.
- Customer Obsession: Passion for customers and focus on delivering the right customer experience.
- Growth Mindset: Openness and ability to learn new skills and technologies in a fast-paced environment.
The ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include but are not limited to the following specialized security screenings: Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.
Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations ( .
Networking Managed Services Engineer (L1)
Posted 7 days ago
Job Viewed
Job Description
Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion - it's a place where you can grow, belong and thrive.
**Your day at NTT DATA**
Based on a client site in Westhampnett, Chichester, West Sussex you will be part of a small team responsible for supporting the customers Network, you must live within 30 minutes of this location.
As a Networking Managed Services Engineer (L1) at NTT DATA, you'll step into an entry-level role where your primary focus will be providing managed services to ensure our clients' IT infrastructure and systems remain operational. Your day will involve proactively identifying, investigating, and resolving technical incidents and problems to support our clients effectively.
You'll monitor client infrastructure and solutions, catching errors before or as soon as they occur. Your role will involve investigating first-line incidents, understanding their root causes, and following approved procedures for request fulfilment. Whether it's providing telephonic, ITSM ticket or chat support, executing maintenance activities like patching and configuration changes, or ensuring smooth shift handovers for continuous service, your efforts are all about maintaining high standards of service quality.
You'll also identify opportunities for optimization, whether it's reducing common incidents or finding automation possibilities for request fulfilment, incident resolution, and process improvements. Your role may occasionally extend to supporting project work and disaster recovery functions and tests, contributing to our broader goals and ensuring we're always ahead of the curve.
Throughout your journey with us, you'll ensure that incidents and requests are resolved efficiently and comprehensively, escalating when necessary. You'll also help update existing knowledge or to share valuable insights, ensuring we continuously learn and improve.
**To thrive in this role, you need to have:**
+ Basic understanding in technologies such as Pulse Secure SSL VPN, Virtual Juniper, Palo Alto, Fortinet Firewalls, Cisco Nexus switches, ASr and ISr routers, Cisco ACS, ISE, Meraki switches, and common routing protocols like BGP, OSPF, and EIGrP.
+ CCNA or working towards CCNA
+ Highly disciplined in handling of tickets on day-to-day basis. Act promptly as per defined Sop's.
+ Try to resolve as many tickets as possible using available Knowledge articles or provided Sop's.
+ Good understanding of using ITSM tools and ITSM processes.
+ Strong planning skills, considering possible changes and circumstances.
+ A strong work ethic, including the capacity to put in longer hours when necessary.
+ Adaptability to changing environments.
+ A client-focused approach, creating positive client experiences throughout their journey.
+ The aptitude to communicate and work across different cultures and social groups.
+ Excellent active listening skills, confirming understanding and seeking relevant information.
+ A positive outlook and resilience under pressure.
+ A bachelor's degree in information technology/computing or equivalent experience.
**Workplace type** **:**
On-site Working
**About NTT DATA**
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Network Production Engineer - Core Networking, Backbone
Posted 12 days ago
Job Viewed
Job Description
You will be joining the team that is responsible for the design and implementation of Meta's global core IP networks (Express Backbone). The team is responsible for the routing platforms, protocols, and architecture that connect Meta's data centers to each other as well as to the networks that connect them to the internet.Our backbones continue to rapidly expand globally, based on the, most recently, network demands that our AGI journey brings. One of them, "Express Backbone", handles machine to machine traffic between our Data Centers.You are an experienced network engineers with demonstrated experience in software engineering, who regularly perform analytical and data-driven dives into the workings of the backbone but also hold manufacturers to deliver and scale their products and work in cross functional environment. You will have a chance to participate in designing and growing of one of the largest backbone networks in the world.
**Required Skills:**
Network Production Engineer - Core Networking, Backbone Responsibilities:
1. Propose, describe and develop designs to scale Express Backbone to meet the business demand.
2. Participate and drive migration processes from one design to the next iteration through cross-functional engagement.
3. Perform analytical and data-driven dives on complex technical issues across networks, ranging from automated tooling to hardware failures and network issues.
4. Manage and maintain multi-vendor relationship and provide quality feedback to drive vendor's development.
5. Contribute to team growth and development through new hire onboarding and peer mentorship.
6. Help with the process of finding a root cause for the Express Backbone issues.
7. Be an escalation contact for high-impact, high-priority incidents.
**Minimum Qualifications:**
Minimum Qualifications:
8. Bachelor's degree in Computer Science, Computer Engineering, relevant technical field, or equivalent practical experience.
9. 2+ years of experience coding in higher-level languages (e.g., Python, C++, Go, etc.).
10. 5+ years of experience in one or more of BGP, MPLS, ISIS or similar routing protocols - knowledge in typical configurations and performance tuning.
**Preferred Qualifications:**
Preferred Qualifications:
11. 5+ years of experience understanding and mitigating network hardware and topology failures.
12. Proficient level knowledge of TCP/IP and IPv6.
13. Experience operating and designing Software Defined Networking-based backbone networks.
14. Knowledge in routing and switching - hardware design and knowledge of forwarding and data planes.
15. Experience developing and understanding network device configuration for at least one vendor (Juniper, Cisco, Arista, Brocade, etc.).
16. Experience working in a multi-vendor network environment.
17. Experience with developing distributed systems and operating them at scale.
18. Experience with automation frameworks and tools such as Ansible, Puppet, or Chef.
19. Experience in configuration and maintenance of network devices and Network Management Systems, or applications such as web servers, load balancers, relational databases, storage systems and messaging systems.
20. Experience learning software, frameworks, and APIs.
**Industry:** Internet
Design Engineer (IP Networking, Ethernet & Wi-Fi specialist)
Posted 1 day ago
Job Viewed
Job Description
Design Engineer (IP Networking, Ethernet & Wi-Fi specialist)
Competitive Salary + Benefits (Dependent upon experience)
London
Our Client
An established UK communications infrastructure provider is looking for a Design Engineer specialising in IP networking, Ethernet, and Wi-Fi systems. Known for delivering high-performance solutions in complex, large-scale environments, the company works across sectors to design, install, and commission advanced connectivity systems. Their approach combines technical precision, robust engineering practices, and a focus on long-term reliability, enabling them to deliver projects that meet demanding performance and security standards.
The Role
The Design Engineer will be responsible for developing detailed technical designs, specifications, schedules, CAD drawings, and documentation for IP networking and wireless communication systems. The role covers the full lifecycle from site survey to commissioning, ensuring network infrastructure meets capacity, availability, and security requirements.
Key responsibilities include network modelling, capacity planning, performance optimisation, and overseeing commissioning activities. The successful candidate will work closely with internal teams and external partners to deliver innovative, fit-for-purpose networking solutions for high-profile projects.
The ideal candidate will have a strong track record in IP network design and delivery, with experience in Ethernet and Wi-Fi systems. Proficiency in CAD, Microsoft Office, and relevant network design tools is required, along with the ability to manage multiple priorities and solve complex technical challenges. A relevant qualification (HNC/HND/Degree) or equivalent experience is essential, and knowledge of network performance testing or commissioning will be an advantage.
To Apply
This is an excellent opportunity to join a growing organisation at the forefront of modern network infrastructure delivery. Interested candidates are invited to apply accordingly. All submissions will be reviewed, and suitable candidates will be contacted directly.
About Us
Newman Stewart is a boutique executive search firm, delivering high-performing candidates to high-profile and mission-critical assignments. With a proven track record of success globally, we are the recruitment partner of choice to many blue chip, medium and small organisations, providing Executive Search, Management Selection and Psychometric Assessment Services to its clients.
Design Engineer (IP Networking, Ethernet & Wi-Fi specialist)
Posted 1 day ago
Job Viewed
Job Description
Design Engineer (IP Networking, Ethernet & Wi-Fi specialist)
Competitive Salary + Benefits (Dependent upon experience)
London
Our Client
An established UK communications infrastructure provider is looking for a Design Engineer specialising in IP networking, Ethernet, and Wi-Fi systems. Known for delivering high-performance solutions in complex, large-scale environments, the company works across sectors to design, install, and commission advanced connectivity systems. Their approach combines technical precision, robust engineering practices, and a focus on long-term reliability, enabling them to deliver projects that meet demanding performance and security standards.
The Role
The Design Engineer will be responsible for developing detailed technical designs, specifications, schedules, CAD drawings, and documentation for IP networking and wireless communication systems. The role covers the full lifecycle from site survey to commissioning, ensuring network infrastructure meets capacity, availability, and security requirements.
Key responsibilities include network modelling, capacity planning, performance optimisation, and overseeing commissioning activities. The successful candidate will work closely with internal teams and external partners to deliver innovative, fit-for-purpose networking solutions for high-profile projects.
The ideal candidate will have a strong track record in IP network design and delivery, with experience in Ethernet and Wi-Fi systems. Proficiency in CAD, Microsoft Office, and relevant network design tools is required, along with the ability to manage multiple priorities and solve complex technical challenges. A relevant qualification (HNC/HND/Degree) or equivalent experience is essential, and knowledge of network performance testing or commissioning will be an advantage.
To Apply
This is an excellent opportunity to join a growing organisation at the forefront of modern network infrastructure delivery. Interested candidates are invited to apply accordingly. All submissions will be reviewed, and suitable candidates will be contacted directly.
About Us
Newman Stewart is a boutique executive search firm, delivering high-performing candidates to high-profile and mission-critical assignments. With a proven track record of success globally, we are the recruitment partner of choice to many blue chip, medium and small organisations, providing Executive Search, Management Selection and Psychometric Assessment Services to its clients.