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SmartSearch’s distinctive Anti-Money Laundering verification software protects our clients by offering the most advanced and comprehensive features available from an AML provider.

SmartSearch has grown rapidly by fostering an incredibly collaborative and supportive culture. As we continue our ambitious growth plans, we will strive to remain a truly exciting, rewarding, and unique place to work.

HOW WILL YOU MAKE A DIFFERENCE?

As a Business Analyst at SmartSearch, you will play a pivotal role in driving strategic transformation and service innovation. You will work across business units to define, analyse, and deliver change initiatives that align with our growth ambitions and operational excellence goals. This role is ideal for a proactive, adaptable, and collaborative individual who thrives in a fast-paced, evolving environment.

VARIED DAY TO DAY RESPONSIBILITIES

• Lead & support the definition and delivery of change initiatives from discovery through to implementation.
• Collaborate with Stakeholders and Project Managers to agree scope of projects.
• Collaborate with stakeholders to define, prioritise, and trace requirements throughout the project lifecycle.
• Produce high-quality artefacts including process maps, user stories, UAT testing scenario’s, acceptance criteria, and business cases.
• Champion the Agile BA Framework and contribute to the continuous improvement of BA practices at SmartSearch.
• Facilitate workshops, retrospectives, and lessons learned to drive engagement and learning.
• Support governance activities including risk identification, reporting, and quality assurance.

WHAT ARE WE LOOKING FOR IN A CANDIDATE?

Personal Qualities

• Communication & Relationship Building: Build trust and rapport with stakeholders at all levels. Facilitate workshops, lead discussions, and ensure clarity in all communications.
• Influencing & Facilitation : Guide stakeholders through change, using structured facilitation techniques to align diverse perspectives.
• Resilience & Adaptability: Thrive under pressure, embrace ambiguity, and pivot quickly in response to shifting priorities.
• Analytical Thinking & Problem Solving: Apply critical thinking to dissect complex problems and propose data-driven solutions.
• Leadership & Self-Starter Mindset: Lead by example, take initiative, and champion best practices in business analysis.
• Political Awareness & Team Working: Navigate organisational dynamics with tact and foster cross-functional collaboration.
• Organisation & Prioritisation: Manage multiple concurrent initiatives, balancing short-term deliverables with long-term goals.

Business Knowledge

• Commercial Awareness: Understand SmartSearch’s strategic priorities and how BA work contributes to revenue growth and operational efficiency.
• Business Case Development: Collaborate with PMs to build robust, evidence-based business cases.
• Organisational Structures & Supplier Management: Map internal hierarchies and manage third-party relationships to ensure delivery success.
• Enterprise & Solution Architecture: Align requirements with architectural standards and transformation goals.

Professional Techniques

• Stakeholder Analysis & Strategy: Identify, engage, and manage stakeholders to ensure alignment and buy-in.
• Investigation & Requirements Engineering: Use interviews, workshops, and observation to elicit and document high-quality requirements.
• Requirements Modelling & Validation : Apply modelling techniques (e.g., BPMN, UML) and validate outputs with stakeholders.
• Business Process & Data Modelling: Map current and future state processes and data flows to support solution design.
• Idea Generation & Visualisation: Use design thinking and visual tools to explore and communicate innovative solutions.
• Gap Analysis & Benefits Management: Identify gaps between current and desired states and define measurable benefits.
• Project Management & Agile Delivery: Support Agile ceremonies, write user stories, and collaborate with delivery teams to ensure iterative value delivery.

WHAT IS LIFE LIKE AT SMARTSEARCH?

• We are a multi-award winning Tech company with an aspirational mentality
• Some of our most recent recognitions include: named in the renowned RegTech100 list for 2024 , listed in the Top 100 Fasted Growing Tech Companies by Northern Tech Awards 2024 as well as being named Technology Provider of the Year by Corporate Finance Awards 2024
• We have been Great Place To Work Certified since 2022
• There are excellent progression opportunities due to our growth and you will have personal development goals, regular feedback and support
• We are a diverse and inclusive team committed to promoting Diversity & Inclusion and Social Responsibility. Through our DE&I group, charitable initiatives and support for local schools, we actively foster a positive Impact on our community

COMPANY BENEFITS

Our comprehensive benefit package includes:

• 25 days holiday rising to 30 with each year of service
• Private Medical Insurance covering dental and optical
• Company pension scheme
• Life Assurance – 4x your annual salary
• 1 day paid volunteering per year
• Enhanced maternity / paternity offerings
• Employee Assistance Programme
• Cycle to work scheme
• On site gym

We are seeking an experienced and strategic Business Analyst to lead business analysis efforts for a product. This role will involve collaborating with various stakeholders, managing a team of junior analysts, and driving data-driven decisions to support the organization's objectives. The ideal candidate will possess strong analytical skills, leadership qualities, and a deep understanding of business processes and technologies. Many of our project are centred around UCD (User Centred Design) so experience of working in these environments is essential.

Key Responsibilities:

• Lead and manage the business analysis team in gathering, analyzing, and documenting business requirements.
• Collaborate with senior management and stakeholders to identify business needs and develop effective solutions.
• Work closely with design and development teams to ensure designs align with user-centered design principles.
• Facilitate workshops and meetings to gather insights and feedback from users and stakeholders.
• Drive process improvements and operational efficiencies by analyzing current processes and recommending enhancements.
• Develop and maintain comprehensive project documentation, including business requirements, functional specifications, and process flows.
• Assist in the creation of test plans and oversee the execution of user acceptance testing (UAT) and ensure that solutions meet business needs.
• Mentor and guide junior analysts, providing support and direction in their professional development.
• Stay informed on industry trends, best practices, and emerging technologies that could impact the organization.
• Present findings, insights, and recommendations to stakeholders and senior management.
• Provide ongoing support and analysis to optimize project outcomes and user satisfaction.

Required Qualifications & Skills:

• Minimum of 5-7 years of experience in business analysis or a related field, with a focus on mid-management responsibilities.
• Strong leadership skills with the ability to motivate and manage a team.
• Excellent analytical and problem-solving abilities, with a strong attention to detail.
• Proficiency in data analysis tools and methodologies, as well as Microsoft Office Suite (Excel, Word, PowerPoint).
• Exceptional verbal and written communication skills, with the ability to present complex information clearly.
• Experience with project management methodologies and tools (e.g., Agile, Waterfall, JIRA, Confluence).

Preferred Qualifications:

• Advanced degree in Business Analysis, Information Technology, or a related field.
• Experience with UCD methodologies and tools
• Industry certifications (e.g., CBAP, PMI-PBA) are a plus.
• Familiarity with data visualization tools (e.g., Tableau, Power BI) is an advantage.

Business Analyst with proven experience working on change projects required on a permanent basis by a leading Financial Services client based in Leeds. This is a hybrid role with 2 days / week on site.

The salary on offer is up to £50,000 + 7.5% on-target bonus + excellent benefits package.

This is a key role, responsible for translating business needs into clear, actionable requirements for both business & technology teams. Acting as a bridge between business objectives and client/ technology solutions, you will work on a range of complex change initiatives, ensuring successful delivery of functional and technical outcomes. You’ll engage closely with stakeholders to understand their needs, performing detailed business and systems analysis throughout the project lifecycle.

To be considered for this opportunity, applicants must demonstrate:

• Strong experience in business and systems analysis, with a focus on translating business requirements into functional and technical specifications
• Solid experience with data analysis tools such as SQL, Excel, and Tableau
• Proven background in business process analysis and reengineering (e.g. Lean Six Sigma)
• Good understanding of structured analysis and project management methodologies
• Strong exposure to change management within complex environments
• Ability to interpret and analyse complex datasets to derive actionable insights
• Excellent interpersonal, stakeholder management, and communication skills
• Financial Services experience

This is an excellent opportunity to join a fast-paced, growing organisation with bold ambitions. The successful candidate will have real autonomy and the opportunity to contribute to business-critical change initiatives, adding tangible value across teams.

You’ll act as a liaison between project teams, business stakeholders, and technology functions, ensuring clarity and alignment around project goals. You’ll be responsible for producing comprehensive documentation of business and technical requirements, supporting design and testing phases, and collaborating with third-party providers and development teams to ensure full understanding and successful implementation of solutions. You will also communicate insights, progress and recommendations clearly to senior stakeholders, playing a crucial role in ensuring delivery success.

Pay up to £45,081, plus 28.97% employer pension contributions, hybrid working, flexible hours, and great work life balance.

We are looking for experienced Business Analysts to join our thriving community. We have multiple opportunities across various teams including Payments, Digital Channels, Hybrid Cloud, and Bereavement & Care.

These roles are all about delivering change, value and better out.

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• x2 A Levels being grade C or above, an NVQ Level 3 or, an ONC in Business Management.
• Alternatively 2 years of relevant experience within a similar role would be acceptable. Substantial experience in Microsoft Excel is also essential.

• x2 A Levels being grade C or above, an NVQ Level 3 or, an ONC in Business Management.
• Alternatively 2 years of relevant experience within a similar role would be acceptable. Substantial experience in Microsoft Excel is also essential.