221 Nuffield Health jobs in the United Kingdom

Clinical Services Manager – Senior Leadership Role

Location: Near Chelmsford, Essex

Salary: £55,000 – £65,000 per annum

A luxury residential rehabilitation centre near Chelmsford is seeking a visionary Clinical Services Manager to join its senior leadership team. This role is central to delivering exceptional clinical care, managing healthcare teams, and ensuring compliance with national standards.

Key Responsibilities:

• Lead and supervise clinical teams, ensuring high standards of care.
• Manage daily operations and delegate tasks to middle management.
• Uphold clinical governance and regulatory compliance (CQC, NICE).
• Facilitate MDT meetings and contribute to bespoke treatment planning.
• Drive service development and continuous improvement.
• Recruit, induct, and retain clinical staff with a focus on excellence.

Ideal Candidate:

• Clinical background in substance misuse and addiction is preferred, though other healthcare settings will be considered.
• Proven leadership in healthcare environments.
• Deep understanding of clinical governance and operational management.
• Inspirational leader with excellent communication and decision-making skills.

This is a unique opportunity to shape a world-class therapeutic environment where compassion meets clinical excellence.

Clinical Services Manager (Regulatory and Quality Compliance Lead)

Location - Edgbaston or Glasgow (National travel expected)

Hours of Work - FT, 40 hrs pw

Salary - £55-65,000 DoE

The Role

The Clinical Services Manager (Regulatory and Quality Compliance Lead) will play a pivotal role in overseeing regulatory submissions, governance systems, data analysis, and compliance reporting across all Optical Express services.

You will lead on regulatory interactions and ensure readiness for CQC, HIS, HIW, and RQIA inspections, coordinate governance and quality meetings, oversee the Quality and Compliance Dashboards, and support clinical teams to achieve excellence in safety, performance, and compliance.

Reporting directly to the Director of Care & Quality this role will suit an experienced clinical governance or regulatory professional with a strong understanding of healthcare quality and the ability to drive improvement through leadership, analysis, and collaboration. Working from either our offices in Edgbaston, Birmingham or at our St Vincent St Head Office in Glasgow, however, it is expected you will travel regularly to clinics nationally to engage in regulatory and compliance visits.

Key Responsibilities

• Lead on regulatory submissions, applications, and notifications to CQC and other UK regulators.
• Oversee governance administration, including Clinical Governance and Quality Committee meetings.
• Maintain and analyse the Quality and Compliance Dashboard to monitor clinical performance.
• Manage and report on incidents, complaints, investigations, and patient safety outcomes.
• Support and oversee compliance with mandatory training, clinical audits, and quality improvement plans.
• Undertake regular mock inspections and oversee our regulatory readiness framework.
• Liaise with commissioners, regulators, and internal stakeholders on matters of quality and compliance.
• Prepare comprehensive reports for the Director of Care and Quality and the Executive Team.
• Provide leadership and support to the Clinical Services Quality Team, promoting a culture of accountability and continuous improvement.

About You

• Registered Healthcare Professional (NMC, HCPC, or equivalent).
• Significant experience in clinical governance, regulatory compliance, or healthcare quality management.
• Strong understanding of CQC and UK regulatory frameworks, inspection preparation, and application processes.
• Skilled in data analysis, audit management, and quality reporting.
• Excellent communicator with the ability to engage confidently at senior and regulatory levels.
• Proactive, analytical, and organised, with a commitment to clinical excellence and patient safety.

Salary & Benefits

• Salary of £55-65,000 DoE
• 33 Days Annual leave
• Private Medical Insurance
• Free Eye surgery (LVC or IOL)
• Discounts on other group procedures and goods

Optical Express is an Equal Opportunities employer.

• Manage the day-to-day operations of clinical services, ensuring efficient and high-quality care delivery.
• Lead, mentor, and supervise a team of healthcare professionals and support staff.
• Develop and implement care plans, policies, and procedures to meet patient needs and regulatory requirements.
• Monitor service performance, identify areas for improvement, and implement quality assurance initiatives.
• Manage budgets and resources effectively to ensure financial sustainability.
• Foster collaborative relationships with other healthcare providers, community organizations, and stakeholders.
• Ensure compliance with all relevant health and safety, and professional standards.
• Support staff development through training, performance reviews, and ongoing professional development.
• Address patient and family concerns, ensuring a high level of satisfaction.
• Contribute to the strategic planning and development of community and social care services.

• Registered Nurse (RN) or equivalent healthcare professional qualification.
• Significant experience (5+ years) in a clinical management or supervisory role within community or social care.
• Proven leadership and team management skills.
• In-depth knowledge of community care regulations, best practices, and service delivery models.
• Strong understanding of quality improvement methodologies and outcome measurement.
• Excellent communication, interpersonal, and problem-solving skills.
• Experience with budget management and resource allocation.
• Ability to work effectively under pressure and manage complex situations.
• Commitment to delivering person-centered care.
• Valid driving license and access to a vehicle may be required.

• Oversee the day-to-day operations of clinical services, ensuring high-quality patient care delivery.
• Develop and implement clinical policies, procedures, and standards in line with regulatory requirements and best practices.
• Lead, manage, and support a team of healthcare professionals, fostering a positive and collaborative working environment.
• Manage budgets and resources effectively to ensure operational efficiency and cost-effectiveness.
• Monitor service performance through data analysis and key performance indicators (KPIs), implementing improvements as necessary.
• Ensure compliance with all relevant health and safety regulations and CQC standards.
• Develop and maintain strong relationships with patients, their families, and other healthcare providers.
• Identify opportunities for service development and innovation to meet evolving patient needs.
• Manage the recruitment, training, and professional development of clinical staff.
• Handle patient complaints and concerns effectively and professionally.
• Represent the service at external meetings and forums.
• Drive a culture of continuous improvement and evidence-based practice within the clinical team.
• Ensure accurate and timely record-keeping and documentation.
• Collaborate with senior management to achieve organisational goals.

• Registered Nurse (RN) or equivalent clinical professional qualification.
• Significant post-qualification experience in a clinical setting, with demonstrable experience in management or supervisory roles.
• Proven track record of managing clinical services and teams effectively.
• In-depth knowledge of healthcare regulations, CQC standards, and best practices in social care.
• Strong leadership, communication, and interpersonal skills.
• Excellent organisational and problem-solving abilities.
• Experience with budget management and resource allocation.
• Proficiency in healthcare IT systems and electronic patient records.
• A commitment to providing high-quality, patient-centred care.
• Ability to work autonomously and make informed decisions.
• Experience in a remote or community-based healthcare setting is advantageous.

• Manage and lead a team of nurses, healthcare assistants, and support staff, fostering a positive and supportive work environment.
• Ensure the delivery of high-quality, person-centred care in accordance with professional standards and regulatory requirements.
• Oversee the operational management of clinical services, including scheduling, resource allocation, and budget management.
• Develop, implement, and monitor policies and procedures to ensure best practice in clinical care and safety.
• Conduct regular clinical audits and performance reviews to maintain and improve the quality of care provided.
• Act as a point of contact for patients, families, and external healthcare professionals, addressing concerns and resolving issues.
• Ensure compliance with all relevant legislation, including CQC regulations and health and safety standards.
• Support the professional development and training needs of the clinical team.
• Collaborate with other departments and external agencies to ensure seamless patient care pathways.
• Participate in the on-call rota as required and contribute to the strategic planning of clinical services.

• Registered Nurse (RN) with a valid NMC registration.
• Significant post-registration experience in a clinical setting, with at least 3 years in a supervisory or management role.
• Proven experience in managing and leading a team of healthcare professionals.
• In-depth knowledge of CQC standards, clinical governance, and safeguarding principles.
• Strong understanding of patient assessment, care planning, and risk management.
• Excellent leadership, communication, and interpersonal skills.
• Ability to make sound clinical judgments and problem-solve effectively.
• Proficiency in using electronic patient record systems and other relevant software.
• Commitment to continuous professional development and promoting a culture of learning.
• A genuine passion for providing exceptional care within the community and social care sector.

Clinical Services Manager (Regulatory and Quality Compliance Lead)

Location - Edgbaston or Glasgow (National travel expected)

Hours of Work - FT, 40 hrs pw

Salary - £55-65,000 DoE

The Role

The Clinical Services Manager (Regulatory and Quality Compliance Lead) will play a pivotal role in overseeing regulatory submissions, governance systems, data analysis, and compliance reporting across all Optical Express services.

You will lead on regulatory interactions and ensure readiness for CQC, HIS, HIW, and RQIA inspections, coordinate governance and quality meetings, oversee the Quality and Compliance Dashboards, and support clinical teams to achieve excellence in safety, performance, and compliance.

Reporting directly to the Director of Care & Quality this role will suit an experienced clinical governance or regulatory professional with a strong understanding of healthcare quality and the ability to drive improvement through leadership, analysis, and collaboration. Working from either our offices in Edgbaston, Birmingham or at our St Vincent St Head Office in Glasgow, however, it is expected you will travel regularly to clinics nationally to engage in regulatory and compliance visits.

Key Responsibilities

• Lead on regulatory submissions, applications, and notifications to CQC and other UK regulators.
• Oversee governance administration, including Clinical Governance and Quality Committee meetings.
• Maintain and analyse the Quality and Compliance Dashboard to monitor clinical performance.
• Manage and report on incidents, complaints, investigations, and patient safety outcomes.
• Support and oversee compliance with mandatory training, clinical audits, and quality improvement plans.
• Undertake regular mock inspections and oversee our regulatory readiness framework.
• Liaise with commissioners, regulators, and internal stakeholders on matters of quality and compliance.
• Prepare comprehensive reports for the Director of Care and Quality and the Executive Team.
• Provide leadership and support to the Clinical Services Quality Team, promoting a culture of accountability and continuous improvement.

About You

• Registered Healthcare Professional (NMC, HCPC, or equivalent).
• Significant experience in clinical governance, regulatory compliance, or healthcare quality management.
• Strong understanding of CQC and UK regulatory frameworks, inspection preparation, and application processes.
• Skilled in data analysis, audit management, and quality reporting.
• Excellent communicator with the ability to engage confidently at senior and regulatory levels.
• Proactive, analytical, and organised, with a commitment to clinical excellence and patient safety.

Salary & Benefits

• Salary of £55-65,000 DoE
• 33 Days Annual leave
• Private Medical Insurance
• Free Eye surgery (LVC or IOL)
• Discounts on other group procedures and goods

Optical Express is an Equal Opportunities employer.

Clinical Services Manager – Senior Leadership Role

Location: Near Chelmsford, Essex

Salary: £55,000 – £65,000 per annum

A luxury residential rehabilitation centre near Chelmsford is seeking a visionary Clinical Services Manager to join its senior leadership team. This role is central to delivering exceptional clinical care, managing healthcare teams, and ensuring compliance with national standards.

Key Responsibilities:

• Lead and supervise clinical teams, ensuring high standards of care.
• Manage daily operations and delegate tasks to middle management.
• Uphold clinical governance and regulatory compliance (CQC, NICE).
• Facilitate MDT meetings and contribute to bespoke treatment planning.
• Drive service development and continuous improvement.
• Recruit, induct, and retain clinical staff with a focus on excellence.

Ideal Candidate:

• Clinical background in substance misuse and addiction is preferred, though other healthcare settings will be considered.
• Proven leadership in healthcare environments.
• Deep understanding of clinical governance and operational management.
• Inspirational leader with excellent communication and decision-making skills.

This is a unique opportunity to shape a world-class therapeutic environment where compassion meets clinical excellence.