12 Office Management jobs in the United Kingdom
Administrator
Job Viewed
Job Description
Job Title : Administrator – Enevo Building Safety
Location : Birstall, Leeds
Salary : £24,000 FTE
Hours : Part time – 20-25 hours a week over 4 or 5 days
The Company:
enevo is a national building consultancy specialising in Building Safety, Environmental and Compliance, and Building Control. We support building industry professionals with expert advice that keeps projects moving, safe, cost-efficient,.
WHJS1_UKTJ
Job No Longer Available
This position is no longer listed on WhatJobs. The employer may be reviewing applications, filled the role, or has removed the listing.
However, we have similar jobs available for you below.
Front of House / Office Management Intern
Posted 490 days ago
Job Viewed
Job Description
About Low Carbon
Low Carbon is a purpose driven company that creates large-scale renewable energy in the global fight against climate change. Our mission is to protect the planet for future generations while delivering positive returns for our communities and investors. Our goal is to produce as much new renewable energy as possible while limiting our own environmental impact. We do this by developing, investing in, and operating large-scale renewable energy projects across the globe.
All of us at Low Carbon know that trust is a vital component of the climate fight. We are a long-standing certified B-Corporation, a reflection of our fundamental ethos to balance the needs of the environment and society with our bottom line.
We are extremely proud of the highly professional and talented team at Low Carbon. We have built a positive learning culture that incorporates respect, trust, collaboration, and a shared passion to combat climate change. It is an open, friendly and supportive environment, and we are proud to say we work here. As we grow, we are committed to increasing diversity in the team, and continuing to foster an inclusive environment where we can learn from each other.
Role Description
This 12 week full-time internship is designed to provide hands-on experience in a corporate, customer facing setting. You will be playing an important role supporting colleagues, managing the physical office environment, and providing first class customer service. You will be based in our modern London office, a short walk to Buckingham Palace, 5 days a week.
During the internship you will learn about different aspects of how a growing renewable energy business operates, building relationships with stakeholders in teams including ESG, Finance, Investment, Legal, HR, Technology and more.
The opportunity would suit someone pursuing a career as a personal assistant or in executive support / climate change / renewable energy / investor relations marketing, looking to gain some value experience in a collaborative, high performing environment.
Key Responsibilities
Front of House incorporates desk duties, office management and service. You share the responsibility of ensuring Stirling Square is a well-run and maintained professional setting for both employees and guests of Low Carbon. This will include:
- Greeting guests, ensuring everyone has a positive experience when visiting Low Carbon
- Manage phone calls and front of house inbox
- Overseeing the use of our meeting rooms via outlook calendars
- Stock control of stationary and kitchen supplies
- Open and close down of the office
- General office tidiness including kitchen, meeting rooms, post rooms and corridors
- Understand office technology such as MS teams, outlook, printer etc.
- Responsibility to identify and report office faults e.g. technology, hazards, AC etc.
- Management and recording of incoming post
- Assisting in hospitality service and catering to guests and staff
Person Specification
- An excellent communicator with a friendly, approachable and professional manner
- Able to bridge the gap between customer service and being part of the company team
- Energetic, reliable, adaptable, able to show initiative
- Highly organised, great attention to detail and a focus on getting things done
- Have a ‘hands on’ approach to the position and support to wider company
- Is an enthusiastic and committed team player who is happy to be there and interact
- Shows a desire to learn and grow
Skills & Experience
- Demonstrable experience in high-end hospitality
- Comfortable computer skills
- Excellent communication skills
- An interest/passion for tackling climate change to represent the Low Carbon culture
- Organisation; ability to multitask and manage priorities
Our Compensation & Benefits
- Competitive salary
- 26 days holiday + your birthday off (pro-rata for the duration of your internship)
- Lots of office social events
- Working in newly fit-out offices in Central London
- Get to work with an experienced, talented team of renewable energy professionals
- Be a part of a dynamic, entrepreneurial mission driven culture
- Make your unique contribution to the fight against climate change
Transformation Management Office - Portfolio Management Lead
Posted 19 days ago
Job Viewed
Job Description
About Us
McDonald's has run its business in the UK since 1974 and currently operates over 1500 restaurants across the UK and Ireland, serving almost four million customers each day. McDonald's is one of the UK's largest private sector employers, employing over 170,000 people.
Hybrid Working
This role is based in our East Finchley office working 3 days in the office and 2 days remotely
Job Description:
The Opportunity
We are excited to appoint a Transformation Management Office (TMO) Portfolio Management Lead for UK & Ireland to manage a portfolio of programs and projects for the market, coordinating and streamlining immediate activities and acting as a governance body overseeing the overarching Transformation plan.
You will be 100% dedicated to portfolio management efforts related to Enterprise Transformation and will work across functions, programs, projects and initiatives to plan and govern an integrated management approach. This will include providing strategic alignment, execution excellence and management of all transformation programmes being delivered within the UK&I market.
This individual will develop and uphold programme and project management governance standards and processes as defined by the Global and UK&I Transformation Management Offices. This role aims to ensure the alignment of market transformation with enterprise goals and priorities, solving and advocating for market-specific nuances and challenges (e.g., capacity / resourcing). The role will also drive transformation in connection with other local priorities, projects and business-as-usual activities.
What will my accountabilities be?
+ Leads the Portfolio team: Manages the team and produces regular updates on the progress of defined KPIs to ensure it is on track.
+ Market Alignment:
+ + Coordinate market transformation across business functions to ensure alignment and delivery of the Accelerating the Arches vision across the three strategic advantages - Consumer, Restaurant, Company.
+ Collaborate closely with the Transformation Director UKI and Global Enterprise Transformation Office to seamlessly integrate and execute programs, such as GBS, ArchOS, MCX, etc. in market.
+ Integrated Market Roadmap:
+ Build and maintain the UK&I Transformation Plan - a forward-looking prioritised list of projects to be delivered over the next 3 years.
+ Drive the integration of the market roadmap with broader functional teams (e.g. Technology, National Operations) and ongoing change control in alignment with governance and process.
+ Governance & Oversight:
+ Management of all in-flight programs and projects in accordance with the Transformation plan across all functional areas, including:
+
+ + Work with Head of Project Delivery to triage and escalate risks and proactively resolve issues;
+ Continuously evaluate and refine the Transformation roadmap, adapting plans to accommodate changing priorities, resources, or external factors;
+ Manage the Change Control Process ensuring that all changes go through the appropriate governance and sign-off depending on their size; and
+ Ensure that all Governance forums in the Enterprise Transformation Office structure are operating effectively.
+ Capacity Planning and Execution Management: Alongside the Head of Project Delivery, understand resource and skill needs of market personnel to support transformation initiatives. Support mobilisation of in-market teams for each initiative in partnership with global programs (part-time SMAs, full-time, backfills, etc.).
+ Cross-Functional Stakeholder Management and Escalation: Act as key liaison with various stakeholders, including Global, segment and market leadership to drive alignment. Escalate key issues and risks as needed. Partner with Change Management & Project Delivery teams to foster buy-in across teams and with 3rd parties (Suppliers, Franchisees) and effectively communicate progress and key changes throughout the transformation.
+ Ensure Maximum Return on Investment: Support the Transformation Office with ensuring that the projects being delivered within the UK&I Transformation portfolio represent the greatest return on investment for the organisation and the fullest alignment to the strategic drivers.
+ Integrated Dependency Management: Identify, track and resolve the top-level dependencies between all in-flight projects and programs. Facilitate horizontal coordination among market teams to promote a shared understanding of interdependencies.
+ Impactful & Value Adding Reporting: Produce high quality reporting information as input to key governance sessions. Ensures all reporting is accurate and value adding for senior stakeholders, with a focus on any action required or decisions that need to be made.
+ Provide outside-in perspectives on best practices: Provide regular outside-in perspectives on best practices and approaches to achieving successful business transformation through Portfolio Management and drive a spirit of continuous improvement.
What Team will I be a part of?
You will be part of the Strategy, Insights and Transformation team in the UK&I market and will work within the Transformation team, reporting directly to the Transformation Director. This teams connect people across our business to focus on delivering the right projects, in the best way, to achieve our business goals. It proactively and independently challenges and innovates, working diligently to improve the way we work and deliver change as a business. You will be required to work collaboratively with colleagues right across the business and with external partners to amplify the impact you can have. This is a truly exciting time to lead the Transformation team and collaborate across the business to influence the outcomes for change.
Who are my customers?
Given the central nature of the role, your 'customers' are wide and varied. With engagement and influencing being strengths, you will also have the emotional intelligence and flexibility in thinking and acting to engage with relevancy and authenticity at every level. Your key customers (not exclusive) include:
+ Transformation Management Office - retain alignment and report on delivery of the Accelerating the Arches vision.
+ UK&I Change Steering Group - use governance optimally to hold the business to account.
+ Project leads - advocate and demonstrate innovative and agile ways of executing change.
+ UK&I Communications team - ensure our strategic storytelling is simple, clear and consistent.
+ Franchisees - collaborate and value them as a business partner and change enabler.
+ Suppliers and partners - demonstrate our scale through smart partnering and resource sharing.
+ Restaurants - making sure that in whatever we do we stay grounded and keep it real.
Qualifications:
What background do I need to have?
What You Need To Succeed (minimum Qualifications)
Educations & Certifications:
+ Bachelor's degree in business management, or related field. Desirable: Master's degree education.
+ Project Mgmt. Professional (PMP®) Certified
Skills and Experience:
Project Management:
+ Managing and optimising program and project teams, and/or executing Change or Transformation projects for clients and business customers in relevant industries. This will include being able to effectively communicate complex project management processes in simple language as well as being able to win buy-in to the required changes
+ Designing and executing project plans & managing budgets
Alignment with Corporate Strategy:
+ Aligns with other PMO Leads and other project delivery stakeholders across the business to prioritise initiatives.
Stakeholder Management:
+ Ability to establish and maintain strong relationships while working in a matrixed environment across complex stakeholders and drive alignment to transformation.
+ Strong communication skills, both written and verbal, with the ability to make the complicated simple
Excellent Execution:
+ Monitors performance metrics and adjusts processes & priorities as needed.
+ Drives continuous improvement and best practices.
Personal Qualities:
+ Resilient and adaptable, able to work in ambiguous situations
+ Collaborative and customer-driven approach
+ Adept at role modelling new behaviours, mindsets and ways of working
+ Willingness and ability to live the McDonald's values every day: Serve, Inclusion, Integrity, Community, and Family.
Additional Information:
Company Vision and Culture
Our Global vision is to build a better McDonald's and in the UK and Ireland we are working hard to be the UK & Irelands best-loved restaurant company.
McDonald's is defined by its culture. Our culture shapes and informs everything we think and everything we do. Our culture influences the way we interact with each other, and how we interact with customers, franchisees and suppliers. Our culture motivates and inspires us to attract and retain great talent, creating positive, energising, exceptional working environment for us all.
Our values drive our culture and shape our beliefs, our priorities and our actions. They influence the decisions we make, how we treat one another and how we show up as a brand to the world.
Serve: We put our customers and our people first
Inclusion: We open our doors to everyone
Integrity: We do the right thing
Community: We are good neighbours
Family: We get better together
At McDonald's we are People from all Walks of Life.
People are at the heart of everything we do, and they make the McDonald's experience. We embrace diversity and are committed to creating an inclusive culture that means people can be their best authentic self in our restaurants and offices, which helps us to better serve our customers. We have a strong heritage of diversity and representation within our communities, which we are proud of. The diversity of our people, customers, Franchisees and suppliers gives us strength.
We do not tolerate inequality, injustice or discrimination of any kind. These are hugely important issues and a brand with our reach and relevance means we have a very meaningful role to play.
We also recognise our responsibility as a large employer to continue being active in our communities, helping to develop skills and drive aspirations that will help people to be more aware of the world of work and more successful within it, whether with McDonald's or elsewhere."
#LI-Hybrid
Requsition ID: REF9168J_74400067410975
Program Management Office Analyst
Posted 1 day ago
Job Viewed
Job Description
Junior PMO Analyst | £60,000 | London | 3 days in Office | Permanent
Industry: Trading
Location: London
Job Type: Permanent
Role Summary
Our client in the commodities trading sector is seeking a PMO Analyst to join their IT project delivery team. This role supports the planning, governance, and reporting of key technology initiatives across the trading function.
The ideal candidate will have at least 5 years’ experience in PMO or IT project delivery, preferably within the trading or financial services sector. Strong knowledge of project management methodologies (Agile, PMP, PRINCE2), governance frameworks, and hands-on experience with Power BI and Jira are essential.
Responsibilities:
- Monitor and report on project and portfolio progress, milestones, risks, and dependencies.
- Support Agile delivery teams with tracking, governance, and status reporting.
- Ensure alignment with internal delivery frameworks and strategic objectives.
- Create and maintain dashboards using Power BI, and manage workflow tracking via Jira.
- Liaise with project managers, technical teams, and senior stakeholders to ensure clear communication.
- Support planning activities, financial tracking, and documentation.
- Identify and escalate risks or delivery issues as needed.
Required Skills & Experience:
- Experience in a PMO or IT project delivery role.
- Background in trading
- Strong working knowledge of Agile, PMP, or PRINCE2 methodologies.
- Proven experience using Power BI and Jira for reporting and analysis.
- Experience with SQL.
- Highly organised with excellent stakeholder communication and coordination skills.
- Proactive, analytical, and comfortable working in a fast-paced, delivery-focused environment.
To find out more information please apply or message me on LinkedIn.
Program Management Office Analyst
Posted 1 day ago
Job Viewed
Job Description
About the Company
We are seeking a Senior PMO Analyst to support the delivery of a large-scale umbrella programme comprising approximately 10 sub-programmes. This role will sit within the central PMO and play a key part in operating and refining PMO processes to ensure efficient governance, clear reporting, and effective decision-making at the highest level.
About the Role
The Senior PMO Analyst will be responsible for supporting the delivery of a large-scale umbrella programme, ensuring consistency and quality in programme governance.
Responsibilities
- Operate and manage PMO processes across the umbrella programme, ensuring consistency and quality in programme governance.
- Oversee a monthly governance cycle, culminating in a Steering Committee meeting with senior leadership.
- Prepare and coordinate the monthly reporting pack for the Steering Committee, providing concise, high-level insights that enable strategic decisions.
- Engage with sub-programme PMOs to consolidate updates, identify risks/issues, and escalate key points.
- Support in maintaining programme plans, tracking dependencies, and ensuring alignment across multiple sub-programmes.
Qualification
- Proven PMO Analyst or Senior PMO Analyst experience within complex, multi-programme environments.
Required Skills
- Strong analytical skills and the ability to distil detailed information into clear, executive-level summaries.
- Experience in matrix organisations and working with senior stakeholders in global, private-sector businesses.
- Familiarity with governance frameworks, programme reporting, and decision-making processes.
- Excellent communication skills and a collaborative approach.
Preferred Skills
- Experience in similar roles within large-scale programmes.
- Private Sector
Location : London 5 days to start whilst you are getting settled then , 3 days onsite then after Duration : 6 months to start could extend way into 2027
Program Management Office Analyst
Posted 1 day ago
Job Viewed
Job Description
Junior PMO Analyst | £60,000 | London | 3 days in Office | Permanent
Industry: Trading
Location: London
Job Type: Permanent
Role Summary
Our client in the commodities trading sector is seeking a PMO Analyst to join their IT project delivery team. This role supports the planning, governance, and reporting of key technology initiatives across the trading function.
The ideal candidate will have at least 5 years’ experience in PMO or IT project delivery, preferably within the trading or financial services sector. Strong knowledge of project management methodologies (Agile, PMP, PRINCE2), governance frameworks, and hands-on experience with Power BI and Jira are essential.
Responsibilities:
- Monitor and report on project and portfolio progress, milestones, risks, and dependencies.
- Support Agile delivery teams with tracking, governance, and status reporting.
- Ensure alignment with internal delivery frameworks and strategic objectives.
- Create and maintain dashboards using Power BI, and manage workflow tracking via Jira.
- Liaise with project managers, technical teams, and senior stakeholders to ensure clear communication.
- Support planning activities, financial tracking, and documentation.
- Identify and escalate risks or delivery issues as needed.
Required Skills & Experience:
- Experience in a PMO or IT project delivery role.
- Background in trading
- Strong working knowledge of Agile, PMP, or PRINCE2 methodologies.
- Proven experience using Power BI and Jira for reporting and analysis.
- Experience with SQL.
- Highly organised with excellent stakeholder communication and coordination skills.
- Proactive, analytical, and comfortable working in a fast-paced, delivery-focused environment.
To find out more information please apply or message me on LinkedIn.
Program Management Office Analyst
Posted 1 day ago
Job Viewed
Job Description
About the Company
We are seeking a Senior PMO Analyst to support the delivery of a large-scale umbrella programme comprising approximately 10 sub-programmes. This role will sit within the central PMO and play a key part in operating and refining PMO processes to ensure efficient governance, clear reporting, and effective decision-making at the highest level.
About the Role
The Senior PMO Analyst will be responsible for supporting the delivery of a large-scale umbrella programme, ensuring consistency and quality in programme governance.
Responsibilities
- Operate and manage PMO processes across the umbrella programme, ensuring consistency and quality in programme governance.
- Oversee a monthly governance cycle, culminating in a Steering Committee meeting with senior leadership.
- Prepare and coordinate the monthly reporting pack for the Steering Committee, providing concise, high-level insights that enable strategic decisions.
- Engage with sub-programme PMOs to consolidate updates, identify risks/issues, and escalate key points.
- Support in maintaining programme plans, tracking dependencies, and ensuring alignment across multiple sub-programmes.
Qualification
- Proven PMO Analyst or Senior PMO Analyst experience within complex, multi-programme environments.
Required Skills
- Strong analytical skills and the ability to distil detailed information into clear, executive-level summaries.
- Experience in matrix organisations and working with senior stakeholders in global, private-sector businesses.
- Familiarity with governance frameworks, programme reporting, and decision-making processes.
- Excellent communication skills and a collaborative approach.
Preferred Skills
- Experience in similar roles within large-scale programmes.
- Private Sector
Location : London 5 days to start whilst you are getting settled then , 3 days onsite then after Duration : 6 months to start could extend way into 2027
Program Management Office Manager
Posted 1 day ago
Job Viewed
Job Description
PMO Manager | 6 Months | Exeter Hybrid | PAYE - day rate DOE
We’re looking for a proactive and detail-oriented PMO Manager to support the effective delivery of a strategic programme. Working closely with the Programme Manager, you’ll play a key role in driving governance, planning, and delivery excellence across the Programme. This is onsite in Exeter for 2 days per week.
Key Responsibilities:
- Develop and maintain a comprehensive cross-programme delivery plan in collaboration with the delivery team
- Manage RAID and Action logs, ensuring timely resolution and closure
- Facilitate the removal of delivery blockers through structured escalation processes
- Coordinate and maintain governance artefacts for meetings including weekly working groups, programme boards, and steering committees
- Support the creation and maintenance of programme cost forecasts, including financial sign-off ceremonies
- Own and manage the programme Teamsite, templates, and standards to ensure consistent, high-quality delivery
Ideal Candidate:
- Proven experience in PMO leadership within complex programme environments
- Strong understanding of governance, planning, and risk management
- Excellent stakeholder engagement and communication skills
- Proficient in tools such as MS Project, Excel, Teams, and SharePoint
- Comfortable working in fast-paced, delivery-focused environments
- Experience in financial tracking and reporting is a plus
If this is of interest please apply with your latest CV and I will be in touch.
Be The First To Know
About the latest Office management Jobs in United Kingdom !
Program Management Office Analyst
Posted 1 day ago
Job Viewed
Job Description
Our client, a leading energy provider dedicated to delivering innovative and sustainable energy solutions, is seeking a PMO Analyst to join their New Build Team. Their mission is to help create a cleaner, more efficient energy future.
In this role, the PMO Analyst will be instrumental in identifying potential risks, providing clarity on key issues, and supporting the development of effective solutions. This is an initial three-month contract with the possibility of extension. The position is full-time (37 hours per week) and offers a hybrid working model, requiring one to two days per week onsite for collaboration.
Accountabilities:
- Provide solutions to property developers on energy initiatives, such as EV chargers and solar panels.
- Analyse operational processes and partnerships with developers to align products with strategic goals.
- Take minutes during strategy meetings and ensure accurate documentation.
- Identify and assess risks and issues, ensuring they are clearly communicated and tracked.
- Maintain RAID logs and manage tasks within Asana.
- Follow up on outstanding issues to ensure effective resolutions are implemented.
- Support risk management activities, including mitigation planning.
- Conduct data analysis to evaluate risks and their potential impact.
Knowledge and Skills:
- Strong attention to detail with a problem-solving mindset.
- Experience managing stakeholders at mid to senior levels.
- Proven expertise in data analysis.
- Proficiency with project management tools such as Asana or Trello.
- Experience using data analysis tools.
- Exceptional accuracy and attention to detail.
- Strategic thinker with the ability to work proactively.
- Ability to work effectively under pressure and meet deadlines.
Please note:
Should your application be successful, and you are offered the role, a few pre-employment checks need to be carried out before your appointment can be confirmed. Any assignment offer with our client will be subject to a satisfactory checking report from the Disclosure Barring Service.
This vacancy is being advertised by Rullion Ltd acting as an employment business.
Since 1978, Rullion has been securing exceptional candidates for a range of clients; from large well-known brands to SMEs and start-ups. As a family-owned business, Rullion’s approach is credible and honest, focused on building long-lasting relationships with both clients and candidates.
We celebrate and support diversity and are committed to ensuring equal opportunities for both employees and applicants.
Program Management Office Lead
Posted 1 day ago
Job Viewed
Job Description
Senior Programme Office Manager
Contract Length: 6 Months
Location: Hybrid (mix of remote and on-site)
Day Rate: £600–£20 Inside IR35
Start Date: ASAP
We’re looking for an experienced, hands-on professional to support the Integration Management Office Lead in running a complex post-acquisition programme. This role is central to ensuring smooth coordination, risk management, and reporting across multiple workstreams.
Experience Required
- Master schedule management across multiple workstreams
- Proactive dependency and risk management
- Preparation of Steering Packs, Reporting, and Design Authority Packs
- Deliverables tracking and milestone monitoring
- Document repository management, facilitating sign-offs, and audit tracking
- Coordination support across programme activities
Bonus Points
- Previous experience in post-acquisition or large-scale integration programmes
- Strong stakeholder engagement skills across senior levels
- Proven ability to manage multiple priorities in a fast-paced environment
Senior Programme Office Manager
Contract Length: 6 Months
Location: Hybrid (mix of remote and on-site)
Day Rate: £6 –£6 Inside IR35
Start Date: ASAP
Senior Program Manager - Agile Portfolio Management Office-1
Posted today
Job Viewed
Job Description
_Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential._
**Title and Summary**
Senior Program Manager - Agile Portfolio Management Office-1
Who is Mastercard?
Mastercard is a global technology company in the payments industry. Our mission is to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart, and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments, and businesses realize their greatest potential.
Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. With connections across more than 210 countries and territories, we are building a sustainable world that unlocks priceless possibilities for all.
Overview
Vocalink, a Mastercard company technologies power the UK's real-time payments, settlements and direct debit systems, as well as a network of nearly 55,000 UK ATMs. We process over 90 percent of salaries, more than 70 percent of household bills and almost all state benefits.
VMO-Agile Portfolio Management Office Role
As a valued and essential member of the Value Management Office (VMO), you will play a central role in driving coordination, governance, and reporting across the VLL portfolio by championing Lean Portfolio Management (LPM) practices on behalf of the VMO.
You will also be a key member within an Agile Release Train (ART), a group of agile teams, or aligned to a VLL Initiative, supporting the delivery of critical deliverables such as Statement of Work (SOW) management and customer engagement and reporting. These deliverables will vary depending on the needs of your ART, agile teams or VLL Initiative.
Technical Skills:
Portfolio dependency and stakeholder alignment
Participate in core ART ceremonies such as PI Planning, System Demos, and Inspect & Adapt workshops-as appropriate and in coordination with the Release Train Engineer (RTE), to maintain alignment and support effective portfolio-level oversight
Coordinate alignment of 'Off-ART' Dependencies by proactively managing and tracking dependencies identified during PI Planning that fall outside of individual Agile Release Trains (ARTs), alignment and synchronization with ART-level plans and timelines to ensure successful adoption and integration, such as customer readiness, end customer alignment activities, release planning or supplier deliverables
Coordinate the alignment for VLL change initiatives to advance these as per VLL portfolio priorities
Manage the vendor deliverables
Manage interactions with the Purchasing team to support timely and efficient procurement processes, ensuring alignment with delivery timelines and portfolio priorities
Manage supplier engagements by building and maintain effective relationships with external suppliers for hardware or resource and coordinate purchasing activities to ensure third-party deliverables align with ART plans
Maintain and Evolve Agile Portfolio Reporting
Support cadence based Lean Portfolio Management Portfolio Sync events for VLL Initiatives and the ART's portfolios, ensuring alignment to surface escalated risks, dependencies, and progress updates for senior stakeholder involvement and decision making
Continuously develop and enhance portfolio-level reporting to support transparency, decision-making, and alignment with strategic objectives
Produce and deliver high-quality, data-driven reports for senior internal and external stakeholders, including clients as required, ensuring timely and accurate communication of portfolio health, delivery progress, and key performance indicators
Assess the quality, consistency, and accuracy of portfolio and delivery data and derive actionable insights to support effective governance and strategic planning
Assist continuous improvement in governance and reporting processes to align with agile best practices by identify and implement efficient practices to collect accurate and timely information for governance, progress reporting and finance requirements
Drive governance towards operational excellence
Oversee the gated review process which forms part of the Vocalink risk control framework for the delivery of VLL change initiatives and the ART 's portfolio delivery
Ensure ongoing audit readiness by ensuring that all portfolios maintain accurate, traceable, and compliant documentation of delivery and governance activities
Assist with continuous improvement in the reporting processes to align with Agile best practices to establish an organisational culture that values agility, transparency, experimentation, and continuous learning
Facilitate the ART competency self-assessment for continuously improving the delivery practice to establish an organisational culture that values agility, transparency, experimentation, and continuous learning
Assist with the standardised collection and use of agile metrics to enable ARTs to identify trends, monitor performance, and discover opportunities for continuous improvement across Agile Release Trains
Experiences
Communication skills to be able to convey ideas, expectations and feedback.
Be an active listener to understand team's concerns and stakeholders needs.
Conflict navigation to mediate and resolve interpersonal conflicts, problem-solving, and decision-making to foster healthy team dynamics. Moving from conflict to constructive disagreements.
Facilitation to guide events and ensure discussions stay on track and are productive.
Analytical problem solving to identify obstacles and creative thinking to find effective solutions.
Required Qualifications:
SAFe® Agilist or equivalent certification
SAFe® LPM, AgilePM®, PMP®, or similar project/portfolio governance certifications
Corporate Security Responsibility
Every person working for, or on behalf of, Mastercard is responsible for information security. All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and therefore, it is expected that the successful candidate for this position must:
Abide by Mastercard's security policies and practices.
Ensure the confidentiality and integrity of the information being accessed.
Report any suspected information security violation or breach, and
Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.
**Corporate Security Responsibility**
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
+ Abide by Mastercard's security policies and practices;
+ Ensure the confidentiality and integrity of the information being accessed;
+ Report any suspected information security violation or breach, and
+ Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.