30 Office Software jobs in Leeds

Work from Home Office, Data Entry Remote Part-Time/Full-time Job

About the Job Position:

This remote entry-level role comes with training for qualified candidates. Depending on your expertise and desired area of interest, the remote duties may include work at home computer data entry, participating in market research activities such as survey design, focus group participation, product testing, social media and more. You may also be asked to assist with data analysis or providing feedback to support our clients in evaluating product potential. The position offers flexible work hours (part-time to full-time) with the opportunity to work from home and influence strategies across various industries, including automotive, healthcare, entertainment and more.

About Us:

Top Level Promotions specializes in market research, partnering with leading global brands to help businesses connect with customers and achieve sustainable growth. We are expanding our remote team and are looking for professionals to contribute valuable insights in a competitive environment.

Some of the Industries in Which We Work.

Qualifications:

Skills:

Job Perks:

Salary:

This work from home position pays between 18.50 and 36.00 per hour depending your field of interest.

Experience:

This is an introductory position and training is provided to successful candidates.

Application:

Sincerely,

BACKGROUND TO THE ROLE
An exciting new opportunity has arisen for for a bright, enthusiastic individual to join a 2nd Line Technical Support team based in Harrogate. Whilst a technical mind-set is required for the role, they are also very interested in people who have the desire to learn and want the opportunity to develop and progress their technical career.

KEY RESPONSIBILITIES
Key responsibilities in this are Technical Support, Supplier Management, Monitoring and Customer Communication.

Working as part of a team that operate within a 24 x 7 shift environment, the role will require you to work a continental shift pattern, providing high quality service to their customer base. Monitoring and managing faults through to resolution. Whilst they don’t expect you to be an expert in all these areas, an understanding and willingness to expand your technical knowledge in these areas is a must. Range of technologies including (but not limited to):

• Broadband technologies - ADSL / FTTC / FTTP / SOGEA
• LAN Networking – Cisco / Meraki
• Firewalls – Cisco / Fortinet / Meraki
• WAN Networking – Cisco / Huawei / OneAccess
• SD-Wan – Meraki / Fortinet
• WLAN Networking – Meraki / Aruba
• Cellular Networking – Digi / Teltonika
• Routing / BGP / MPLS
• VoIP SIP Telephony solutions – Broadworks
• VoIP SIP Telephony handsets/clients - Polycom / Cisco / Cisco WebEx / Teams
• VPN / Authentication 2FA solutions – Safenet / MobilePass / Fortinet Authenticator
• Device / Environmental monitoring platforms
• Data Centre environments

Adhering to contractual SLAs, you will work as part of a large team of technical engineers liaising with colleagues from all areas of the business to provide resolutions for customers.

The Technical Support Team are responsible for logging and resolving all customer phone calls and emails out of hours. During office hours this task will be under taken by the Service Desk.

The Technical Support Analyst will be required to keep the Customer aware of the status of the call as it progresses and contact the Customer to ensure they are happy for the call to be closed once it has been resolved.

TECHNICAL CERTIFICATIONS (DESIRABLE BUT NOT ESSENTIAL)
• Cisco CCNA
• SIP School SSCA
• ITIL Foundation (awareness essential)

HOURS OF WORK
Due to the nature of this role, you will be required to work a rolling continental shift pattern based on the following hours:
X 2 day shifts from 7.00am to 7.00pm
X 2 night shifts from 7.00pm to 7.00am

The above shift pattern would be followed by a 4 day rest period. Due to the nature of a support role, there may be occasions where cover would be required for holidays / sickness.

BACKGROUND TO THE ROLE
An exciting new opportunity has arisen for for a bright, enthusiastic individual to join a 2nd Line Technical Support team based in Harrogate. Whilst a technical mind-set is required for the role, they are also very interested in people who have the desire to learn and want the opportunity to develop and progress their technical career.

KEY RESPONSIBILITIES
Key responsibilities in this are Technical Support, Supplier Management, Monitoring and Customer Communication.

Working as part of a team that operate within a 24 x 7 shift environment, the role will require you to work a continental shift pattern, providing high quality service to their customer base. Monitoring and managing faults through to resolution. Whilst they don’t expect you to be an expert in all these areas, an understanding and willingness to expand your technical knowledge in these areas is a must. Range of technologies including (but not limited to):

• Broadband technologies - ADSL / FTTC / FTTP / SOGEA
• LAN Networking – Cisco / Meraki
• Firewalls – Cisco / Fortinet / Meraki
• WAN Networking – Cisco / Huawei / OneAccess
• SD-Wan – Meraki / Fortinet
• WLAN Networking – Meraki / Aruba
• Cellular Networking – Digi / Teltonika
• Routing / BGP / MPLS
• VoIP SIP Telephony solutions – Broadworks
• VoIP SIP Telephony handsets/clients - Polycom / Cisco / Cisco WebEx / Teams
• VPN / Authentication 2FA solutions – Safenet / MobilePass / Fortinet Authenticator
• Device / Environmental monitoring platforms
• Data Centre environments

Adhering to contractual SLAs, you will work as part of a large team of technical engineers liaising with colleagues from all areas of the business to provide resolutions for customers.

The Technical Support Team are responsible for logging and resolving all customer phone calls and emails out of hours. During office hours this task will be under taken by the Service Desk.

The Technical Support Analyst will be required to keep the Customer aware of the status of the call as it progresses and contact the Customer to ensure they are happy for the call to be closed once it has been resolved.

TECHNICAL CERTIFICATIONS (DESIRABLE BUT NOT ESSENTIAL)
• Cisco CCNA
• SIP School SSCA
• ITIL Foundation (awareness essential)

HOURS OF WORK
Due to the nature of this role, you will be required to work a rolling continental shift pattern based on the following hours:
X 2 day shifts from 7.00am to 7.00pm
X 2 night shifts from 7.00pm to 7.00am

The above shift pattern would be followed by a 4 day rest period. Due to the nature of a support role, there may be occasions where cover would be required for holidays / sickness.

Technical Support Engineer - O365, Windows Server, AD, Networking- Wakefield (Fully Onsite) - £26-£30k

Are you a 2nd Line Engineer looking to get more hands on with projects and infrastructure? Look no further! I've partnered with an industry leader in Wakefield, we're building the internal IT function and looking to internalise a lot of what is currently going to an MSP. A typical day would be a .

WHJS1_UKTJ

BACKGROUND TO THE ROLE
An exciting new opportunity has arisen for for a bright, enthusiastic individual to join a 2nd Line Technical Support team based in Harrogate. Whilst a technical mind-set is required for the role, they are also very interested in people who have the desire to learn and want the opportunity to develop and progress their technical career.

KEY RESPONSIBILITIES
Key responsib.

WHJS1_UKTJ

Key Purpose of the Job:

Working alongside the Customer Services and Scheduling departments to provide customer and engineering support in a timely and efficient manner. To prioritise workload and meet contractual deadlines. Portray Kings Secure in a professional manner. To work as part of a team to achieve an impeccable delivery of service.

Reducing the amount of calls passed to field-based engineers by use of remote diagnostic tools and phone advice.

This role requires shift working in line with the departments 24/7 operation. No previous experience in a technical support role required and a full training package will be provided. The shift pattern is 4 off, 4 off. This will be 2 days working 07:00 - 19:00 then it will be 2 nights working 19:00 - 07:00.

Key Job Responsibilities:

Essential Requirements:

When Kings carry out recruitment, we do so as an Equal Opportunities Employer.

Benefits Include:

We’re looking for a hands-on, technically skilled Software & Technical Support Engineer to join our client’s dynamic team. This role blends software development with engineering support and mechanical design — perfect for someone who’s equally comfortable writing code and rolling up their sleeves in the workshop.

You’ll work across product development, technical support, documentation, and customer engagement. This is an active, varied role that goes far beyond sitting behind a desk — you’ll have access to in-house tools and equipment to prototype, test, and refine your ideas. Occasional travel to customer sites and industry events adds even more variety to your day-to-day work.

Key Responsibilities

· Develop in-depth knowledge of our product range.

· Deliver technical support to customers and internal teams, including troubleshooting and phone support.

· Maintain and organize technical documentation.

· Contribute to new software tool development (preferably in Delphi or C#).

· Collaborate on product improvements and design updates with the engineering team.

· Learn and apply mechanical design tools such as SolidWorks or Autodesk Inventor.

· Prototype and test concepts using in-house workshop equipment.

· Update user manuals and assist with CE & UKCA compliance documentation.

· Support the development of our STEM-focused educational and racing product lines.

· Participate in ISO9001 audits and drive continuous improvement.

· Learn the SAGE 200 ERP system and support its integration in engineering workflows.

· Handle general IT and administrative tasks using Microsoft Office.

· Provide on-site technical support and training for customers across the UK.

· Attend trade shows and events to support technical sales and product demonstrations.

Skills & Experience

· Degree (or equivalent experience) in Software Engineering, Computer Science, or a related field.

· Proficiency in C# is preferred; other languages will be considered.

· Strong problem-solving abilities and effective communication skills.

· Interest in mechanical design and hands-on engineering (training provided).

· Experience with CAD tools like SolidWorks or Autodesk Inventor is beneficial.

· Solid IT skills, including Microsoft Office.

· Willingness to learn compliance processes (CE, UKCA) and quality systems (ISO9001).

· Comfortable with occasional UK travel.

· Self-motivated and collaborative team player.

What We Offer

· A varied role combining software, technical support, and hands-on engineering.

· Opportunities to work on real-world products with meaningful applications in education and manufacturing.

· Access to in-house tools and equipment for prototyping and testing.

· Occasional travel, keeping your work fresh and engaging.

· Training in CAD, mechanical design, compliance, and ERP systems.

· Supportive team environment with real growth potential.

· 26 days annual leave plus bank holidays.

· Contributory pension scheme with life assurance

We’re looking for a hands-on, technically skilled Software & Technical Support Engineer to join our client’s dynamic team. This role blends software development with engineering support and mechanical design — perfect for someone who’s equally comfortable writing code and rolling up their sleeves in the workshop.

You’ll work across product development, technical support, documentation, and customer engagement. This is an active, varied role that goes far beyond sitting behind a desk — you’ll have access to in-house tools and equipment to prototype, test, and refine your ideas. Occasional travel to customer sites and industry events adds even more variety to your day-to-day work.

Key Responsibilities

· Develop in-depth knowledge of our product range.

· Deliver technical support to customers and internal teams, including troubleshooting and phone support.

· Maintain and organize technical documentation.

· Contribute to new software tool development (preferably in Delphi or C#).

· Collaborate on product improvements and design updates with the engineering team.

· Learn and apply mechanical design tools such as SolidWorks or Autodesk Inventor.

· Prototype and test concepts using in-house workshop equipment.

· Update user manuals and assist with CE & UKCA compliance documentation.

· Support the development of our STEM-focused educational and racing product lines.

· Participate in ISO9001 audits and drive continuous improvement.

· Learn the SAGE 200 ERP system and support its integration in engineering workflows.

· Handle general IT and administrative tasks using Microsoft Office.

· Provide on-site technical support and training for customers across the UK.

· Attend trade shows and events to support technical sales and product demonstrations.

Skills & Experience

· Degree (or equivalent experience) in Software Engineering, Computer Science, or a related field.

· Proficiency in C# is preferred; other languages will be considered.

· Strong problem-solving abilities and effective communication skills.

· Interest in mechanical design and hands-on engineering (training provided).

· Experience with CAD tools like SolidWorks or Autodesk Inventor is beneficial.

· Solid IT skills, including Microsoft Office.

· Willingness to learn compliance processes (CE, UKCA) and quality systems (ISO9001).

· Comfortable with occasional UK travel.

· Self-motivated and collaborative team player.

What We Offer

· A varied role combining software, technical support, and hands-on engineering.

· Opportunities to work on real-world products with meaningful applications in education and manufacturing.

· Access to in-house tools and equipment for prototyping and testing.

· Occasional travel, keeping your work fresh and engaging.

· Training in CAD, mechanical design, compliance, and ERP systems.

· Supportive team environment with real growth potential.

· 26 days annual leave plus bank holidays.

· Contributory pension scheme with life assurance